Hotel - ibis Brussels Waterloo
Ibis Hotel Hotel Ibis Hotel Hotel

ibis Brussels Waterloo Hotel

3.5/5 451 reviews
See on a map
  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
See rates
Best price guarantee How it works?
From
From 72.00 EUR Non member rate
From 68.40 EUR Member's rate Members’ Rate, join while you book
5.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
See rates

Services in the hotel and nearby

Check-in from 12h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in your room
  • Parking
    • Private outdoor parking
    • Public outdoor parking
    • Bus/coach parking area
  • Wheelchair access
  • pets allowed 10  EUR
  • 100% non-smoking hotel
  • Air Conditioning
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 9AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine

Leisure and activities

  • Golf courses  (Nearby)
  • Tennis  (Nearby)

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)

Business services

  • Copy/print service available
See all services

Hotel location

Our rooms

  • 100 rooms
  • 100% non-smoking hotel
  • 20 family rooms
  • 6 connecting rooms
  • Extra bed in room for child
    • 220/240 V AC
    • Emergency exit map
    • Telephone
    • Radio in room
    • WIFI in your room
    • Direct dial telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Shower
    • Toilets
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.1/5 AccorHotels Rating 2,367 reviews

Our guest reviews for ibis Brussels Waterloo

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
3.5/5 TripAdvisor Rating 451 reviews
Pauline Business - 13/11/2018 AccorHotels certified review
« Warm welcome and helpful staff »

Very busy in reception when I arrived but the queue was well managed. Comfortable room. Good breakfast with well stocked buffet. Very pleasant stay.

Gerry F. Solo - 13/11/2018 AccorHotels certified review

very tidy and comfortable with a good italian restaurant within

Praseet Business - 08/11/2018 AccorHotels certified review

Two single bed was joined to make a double bed. The bed frame being light resulted in the entire beds slipping away from each other at night during sleep, creating a big gap between the beds. This woke me several times during my sleep. Result dint sleep at night at all. Next day I was too tired for my meeting.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Praseet, Thank you for sharing your candid feedback.<br> The comfort of our guests is extremely important to us, so we deeply regret that you did not have a good night's sleep because of your bed. Please accept our apologies. This is very disappointing to hear, but we hope you give us another chance to make it up to you.<br> Best regards,<br> Hicham Benali, Manager

Jaume Families - 07/11/2018 AccorHotels certified review
« Clean and confortable »

We stay just one night, but the hotel was perfect for our needs. Confortable and big enough room, clean, wi-fi and parking... perfect for us. The breakfast is really perfect (the waffles maker was astonishing!). The only part to improve is a bigger &quot;social room&quot; to stay in the reception.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jaume, <br>Thank you for taking time to share your valuable review.<br> We strive to ensure the comfort and satisfaction of our every guest, so it is very rewarding to hear that you enjoyed your experience with us. We appreciate your comments about our lobby and will be taking them into consideration. <br>Thank you for the mention of the good selection of fresh products on our breakfast buffet and we are glad that you were able to make most of our facilities.<br> We look forward to welcoming you back on your next visit. <br>Kind regards,<br> Hicham Benali, Manager

Anonymous Business - 04/11/2018 AccorHotels certified review
« Satisfactoria »

Amable

O. L. Families - 04/11/2018 AccorHotels certified review
« excellent !!! »

thanks for your good atmosphere

Paul O. Business - 02/11/2018 AccorHotels certified review
« Nice rooms, value for money »

Enjoyed very much my stay, clean rooms and professional friendly staff.

Charles M. Friends - 31/10/2018 AccorHotels certified review
« Great location and very helpful staff »

Room was great lots of space. Staff was very friendly. Breakfast was good value.

Cormac A. Business - 31/10/2018 AccorHotels certified review

The Ibis Waterloo is a great value hotel in a good location providing everything you need.

Anonymous Business - 29/10/2018 AccorHotels certified review
« very satisfied »

The hotel and amenities were very good. the breakfast was excellent. It was a very good experience.

Anonymous Families - 29/10/2018 AccorHotels certified review
« Great experience »

Easy to find, easy to park. Friendly welcome and a very comfortable room. Everything we needed for our short stay.

Sabrina P. Business - 28/10/2018 AccorHotels certified review
« I had a very comfortable stay at this hotel. »

It was very comfortable and the staff was very friendly and helpful with all matters.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sabrina. Thanks for this nice comment.<br> Our dedicated team always aim to give the best experience to our every guest and you will always find them ready to assist at any time. We’re happy to hear we hit the mark for you.<br> The whole team look forward to the pleasure of welcoming you back very soon. Our best regards,<br> Hicham Benali, Manager

Alison W. Friends - 25/10/2018 AccorHotels certified review
« An excellent stay. »

Everything was fine, and well kept. I appreciated the ear plugs as my room was not far from the smokers' patio area and they weren't aware of the noise they were making. While there's not much to be done about it, I found that the slamming of the heavy bedroom doors was disturbing too. However, neither of these problems were due to the hotel/hotel staff. My room was comfortable and well cleaned, the staff were all charming & helpful. The breakfast was generous and enjoyable.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Alison. Thank you for this kind review.<br> We appreciate your kind words towards our team and breakfast selection. We are however sorry to hear that you experienced noise disturbance during your stay. We are happy that despite this, you had a pleasant experience.<br> We hope to have the opportunity to welcome you back soon. Truly,<br> Hicham Benali, Manager

Berthollet Business - 25/10/2018 AccorHotels certified review
« correct »

correct mais sans âme

Mr D. G. B. Friends - 24/10/2018 AccorHotels certified review

The room needed several things doing to it.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Gordon,<br>Thank you for taking the time to write this review.<br> Your comment has been noted and will be taken into consideration for future improvements.<br> We look forward to welcoming you back in the future.<br>Kind regards,<br> Hicham Benali, Manager

Cw Business - 24/10/2018 AccorHotels certified review
« Bed bugs, plastic rooms, and insufficient space for 2 suitcases! »

Bed bugs, plastic rooms, and insufficient space for 2 suitcases!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest,<br> We are sorry that your stay with us was not satisfactory. Regarding the bug, my team had shifted you to another room to look for any bugs. We would also like to assure you that all our rooms are thoroughly cleaned and checked before allocating them. We can confirm that we did not find any bug in the rooms. We hope everything else was to your satisfaction.<br> Sincerely,<br> Hicham Benali, Manager

Lora Couples - 22/10/2018 AccorHotels certified review
« Very good value »

Everyone very polite and efficient. very nice breakfast buffet. rooms Immaculate with excellent bed and linens.

Osama Business - 22/10/2018 AccorHotels certified review
« Home away from home »

I am a regular guest, and every time, I feel very welcomed at the hotel I usually go out and come back at night, Momo, the night duty manager left me a welcome card upon my arrival, he always asks me if I need anything and even offered me free bottle of water

Our hotel has responded to the review
Our hotel has responded to the review

Dear Osama, Thank you for this wonderful review.<br> It is always a pleasure to welcome returning guests, we would like to thank you for choosing to come back and visit us. We are so glad we were able to exceed your expectations.<br> We all look forward to seeing you again. Kind regards,<br> Hicham Benali, Manager

P M. Friends - 22/10/2018 AccorHotels certified review
« Service and breakfast excellent, room v hot. »

Overall good experience. Room immediately above outside drinking and smoking area. No air con( unexpected) so v v hot. Couldn't open window at midnight cos of noise. After asking staff moved us. Service and food excellent. Room tired and hot.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, <br>Thank you for sharing your valuable review.<br> Firstly, would like to thank you for your kind remarks on our service, the food, and the breakfast. We are glad your overall experience was a pleasant one. However, we wish it was entirely satisfying. As you have noticed, our entire team will always go the extra mile to ensure your comfort. While we do not have air conditioning in all the rooms to maintain the eco-friendly zones, we do offer rooms with air conditioning for a small additional charge. We hope the rest of the facilities met your expectations.<br> We look forward to welcoming you again. Best wishes,<br> Hicham Benali, Manager

Omar R. Business - 21/10/2018 AccorHotels certified review
« Ok Hotel »

Friendly staff - well located in heart of Waterloo - good breakfast. Room was ok, but not really clean. I found one bed bug.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Omar,<br> We thank you for appreciating our service and are happy that the location and the breakfast were to your liking. We are also glad that the room was comfortable for your stay. However, we regret that you had not mentioned the issue related to the room's cleanliness during your stay. Regarding the bug, my team had shifted you to another room in order to look for any bugs. We would also like to assure you that all our rooms are thoroughly cleaned and checked before allocating them. We hope everything else was to your satisfaction.<br> Best wishes,<br> Hicham Benali, Manager

Our most recent 20 reviews
See more reviews
In partnership with

Web-users rating

Other web-users rate our hotel

Book this hotel
From
From 72.00 EUR Non member rate
From 68.40 EUR Member's rate Members’ Rate, join while you book
5.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
Best price guarantee How it works?
Not participating hotel As a {{fidelityCard}} member Free: become a member Le Club AccorHotels

When making a booking at this hotel:

  • I earn Status & Rewards points
  • I do not earn points
  • I can easily convert my HuaZhu Rewards points into Le Club AccorHotels points (and vice versa)
  • I can use my Rewards points
  • I cannot use my points
  • I benefit from {{fidelityCard}} advantages
  • I benefit from advantages
  • I do not benefit from advantages
  • I can take advantage of the Members' rate
  • I cannot take advantage of the Members' rate

Our other hotels nearby

See rates