Hotel - ibis Brussels Waterloo
Ibis Hotel Hotel Ibis Hotel Hotel

ibis Brussels Waterloo Hotel

3.5/5 463 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 12h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in your room
  • Parking
    • Private outdoor parking
    • Public outdoor parking
    • Bus/coach parking area
  • Wheelchair access
  • Pets allowed 10  EUR
  • 100% non-smoking hotel
  • Air Conditioning
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 9AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine

Leisure and activities

  • Golf courses  (Nearby)
  • Tennis  (Nearby)

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)

Business services

  • Copy/print service available
See all services

Hotel location

Our rooms

Ibis Brussels Waterloo hotel rooms are welcoming and comfortable. The hotel has rooms for two, three or even four people. All rooms are equipped with a functional bathroom and free Internet access.

  • 100 rooms
  • 100% non-smoking hotel
  • 20 family rooms
  • 6 connecting rooms
  • Extra bed in room for child
    • 220/240 V AC
    • Emergency exit map
    • Telephone
    • Radio in room
    • WIFI in your room
    • Direct dial telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Shower
    • Toilets
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.1/5 AccorHotels Rating 2,491 reviews

Our guest reviews for ibis Brussels Waterloo

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
3.5/5 TripAdvisor Rating 463 reviews
Pascal S. Families - 05/01/2019 AccorHotels certified review
« Welcomed and inviting »

A bit noisy in the halls and the complimentary earbuds were offered but not in the room. Staff were very welcoming and the room clean and comfortable. Overall, a nice stay.

Fabio Solo - 31/12/2018 AccorHotels certified review
« Good and cosy »

It’s conveniently located close to the center of the town and to the historical places of the battle. The hotel is clean and well organised to handle the online check in and check out. The parking on site is comfortable. Rooms are cosy and clean.

Anonymous Families - 29/12/2018 AccorHotels certified review
« Satisfied »

Good

Emmy R. Couples - 20/12/2018 AccorHotels certified review
« Very pleasant and satisfied. »

As always the staff is helpful to answer all your demands, feel like being home.

Anonymous Business - 20/12/2018 AccorHotels certified review
« OK - one small issue & another which hotel has no control over »

There was a noisy argument followed by a very distressing fight in the car park at about 11pm. The hotel naturally has no control over this but it was disturbing. And there was blood on the sheets - edge of duvet cover at the bottom. Looked like the maid had cut her finger when making up the bed so didn't look sinistre but was nevertheless below expectations for a perfect stay. Otherwise ,your reception staff are exceptionally welcoming and helpful.

Kement A. Business - 18/12/2018 AccorHotels certified review
« Very bad due to heating devices and hot water shortage in the night »

I am traveling a lot due to business and can not recall a room where I need to use an extension cable to switch on an electric heater. also in the night there was no hot water for a couple of hours in the entire hotel.

Cezar M. Business - 18/12/2018 AccorHotels certified review
« It was a bad one. The air conditioning made a lot of noise. The smell reminds me about a hospital premises, not a hotel »

bad one

Adam Business - 11/12/2018 AccorHotels certified review
« Mediocre used up hotel with high price tag for what it’s worth. »

Nice staff, no problems, but the property shows many signs of wear and in my view low low value for money. I have appreciated a very nice breakfast with eggs tasting like home cooking

Birgit T. Business - 10/12/2018 AccorHotels certified review
« i was made very welcome and the staff is very friendly »

excellent location, very friendly and helpful staff

Anonymous Business - 08/12/2018 AccorHotels certified review
« Uncomfortable bed (2 single beds do not equal one double bed), room worn out, nice staff otherwise. »

Double bed was two very narrow single mattresses pushed together. These were uncomfortable and came apart through the night. This is not a double bed, and should not be advertised as such. Room was not in well maintained state. Bathroom door handled fell off first attempt to close the bathroom door when I arrived. A number of floor boards coming loose. Room feels old and worn out. All in all a bit grim. Staff were nice - no complaint there.

S C. Families - 02/12/2018 AccorHotels certified review
« Great place »

Clean, fantastic staff and reasonably priced.

Jeffrey B. Couples - 29/11/2018 AccorHotels certified review
« good hotel for short stays - handy for town center - quality/price ratio questionable. »

stayed for two nights and was generally satisfied - had some problems with the key cards and had to have them re-programmed four times in two days which was annoying. Good large room (3 beds for 2 people) - one bedside light was broken and though I took out the broken light bulb and put it in clear view of the cleaning staff it was not replaced!! Bathroom small/tiny which would be a problem for a longer stay.

Business - 18/11/2018 TripAdvisor review
« Nice and clean »

a nice and clean hotel with very friendly helpful staff, good breakfastit is situated quite central and loads of free parking spacegood shower, extra towels and pillowseven extra blankets can be obtained

Anonymous Business - 17/11/2018 AccorHotels certified review

SUPER!

Pauline Business - 13/11/2018 AccorHotels certified review
« Warm welcome and helpful staff »

Very busy in reception when I arrived but the queue was well managed. Comfortable room. Good breakfast with well stocked buffet. Very pleasant stay.

Gerry F. Solo - 13/11/2018 AccorHotels certified review

very tidy and comfortable with a good italian restaurant within

Praseet Business - 08/11/2018 AccorHotels certified review

Two single bed was joined to make a double bed. The bed frame being light resulted in the entire beds slipping away from each other at night during sleep, creating a big gap between the beds. This woke me several times during my sleep. Result dint sleep at night at all. Next day I was too tired for my meeting.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Praseet, Thank you for sharing your candid feedback.<br> The comfort of our guests is extremely important to us, so we deeply regret that you did not have a good night's sleep because of your bed. Please accept our apologies. This is very disappointing to hear, but we hope you give us another chance to make it up to you.<br> Best regards,<br> Hicham Benali, Manager

Jaume Families - 07/11/2018 AccorHotels certified review
« Clean and confortable »

We stay just one night, but the hotel was perfect for our needs. Confortable and big enough room, clean, wi-fi and parking... perfect for us. The breakfast is really perfect (the waffles maker was astonishing!). The only part to improve is a bigger &quot;social room&quot; to stay in the reception.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jaume, <br>Thank you for taking time to share your valuable review.<br> We strive to ensure the comfort and satisfaction of our every guest, so it is very rewarding to hear that you enjoyed your experience with us. We appreciate your comments about our lobby and will be taking them into consideration. <br>Thank you for the mention of the good selection of fresh products on our breakfast buffet and we are glad that you were able to make most of our facilities.<br> We look forward to welcoming you back on your next visit. <br>Kind regards,<br> Hicham Benali, Manager

Anonymous Business - 04/11/2018 AccorHotels certified review
« Satisfactoria »

Amable

O. L. Families - 04/11/2018 AccorHotels certified review
« excellent !!! »

thanks for your good atmosphere

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