Hotel - Mercure São Paulo Ginasio Ibirapuera Hotel
Mercure Hotel Mercure Hotel

Mercure São Paulo Ginasio Ibirapuera Hotel

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4.0/5 497 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel does not have a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 12h00
Check out up to 12h00
Paying

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • WiFi in your room
    • WiFi access
  • Private indoor parking
  • Wheelchair access
  • Air conditioned
    • Air conditioning
    • Manual temperature control
  • Languages spoken at the hotel
    • English
    • Portuguese
  • Reception open 24 hours a day
  • Early check in from 8am
  • Shoe shine machine

Leisure and activities

  • Indoor unheated pool
  • Fitness centre

Catering

  • Breakfast
  • 1 restaurant(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 06:00 - 23:00
    • Opening hours : Week-end 06:00 - 23:00

Business services

  • 2 meeting room(s)
  • Self service business centre
  • Copy/print service available
See all services

Our rooms

Apartments measuring 334 sq. ft. (31 m²) with a balcony and two living spaces (bedroom and lounge), cable TV, WIFI internet, hair dryer in the bathroom and minibar. Accommodates up to two people.Classic Apartment with twin beds Apartment measuring 334 sq. ft. (31 m²) with a balcony and two spaces (bedroom and lounge). Twin beds, cable TV in the bedroom, WIFI internet, hair dryer in the bathroom and minibar. For up to two people.

  • 58 rooms
  • 58 non-smoking rooms
  • Extra bed in room for adult
  • Crib on request
    • 110/120 V AC
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Safe deposit box in room
    • Telephone
    • Radio in room
    • Crib on request
    • Remote control TV
    • Work desk in all rooms
    • DDI - Direct Dialing In
    • WiFi in your room
    • Satellite/cable colour TV
    • Manual temperature control
    • Phone with 2 handsets in room
    • Minibar
    • Coffee/tea making facilities
    • Toilets
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Emergency info in rooms
    • Alarm clock
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.3/5 AccorHotels Rating Based on 2,330 reviews

Our guest reviews for Mercure São Paulo Ginasio Ibirapuera Hotel

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 497 reviews
AccorHotels certified review
Fabio Couples - 12/05/2018

great stay... only internet connection that is very slow!

AccorHotels certified review
Rafael S. Families - 24/04/2018
« Very good »

Everything’s fine

AccorHotels certified review
Israel M. Business - 06/04/2018

It was good value for money

Our hotel has responded to the review
Our hotel has responded to the review

Dear Israel Muchena, We very much appreciate your comments regarding your stay at the Mercure Sao Paulo Ginasio Ibirapuera Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Daniela Pezzolato Gerente Geral General Manager

AccorHotels certified review
Daniel R. Business - 28/03/2018
« Gostei de tudo! »

The whole stay was excellent. Not a complaint to be made. The staff were friendly and couldn't have done more to make our stay more enjoyable/comfortable. The pool, however, was not the most inviting space. It looked more like an old bath and the view was skewed by dirty grey windows so that was a bit disappointing but it didn't make us think any less of the hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Daniel R., We very much appreciate your comments regarding your stay at the Mercure Sao Paulo Ginasio Ibirapuera Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Daniela Pezzolato Gerente Geral General Manager

AccorHotels certified review
Felipe M. Business - 19/03/2018
« Terrible wifi experience »

Terrible wifi and telephone reception at the Hotel, specifically at the room I stayed (707). Other than that, did not use the hotel much.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Felipe Vieira Da M., Thank you for taking the time to tell us about your experience at the Mercure Sao Paulo Ginasio Ibirapuera Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Daniela Pezzolato Gerente Geral General Manager

AccorHotels certified review
Juan D. M. Business - 16/03/2018
« usefull for a well sleeping »

correct

Our hotel has responded to the review
Our hotel has responded to the review

Dear Juan D Mercader, We very much appreciate your comments regarding your stay at the Mercure Sao Paulo Ginasio Ibirapuera Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Daniela Pezzolato Gerente Geral General Manager

AccorHotels certified review
Rodrigo Business - 09/03/2018
« Very Pleasant »

Very Pleasant

Our hotel has responded to the review
Our hotel has responded to the review

Dear Rodrigo Lopes Baddini, We very much appreciate your comments regarding your stay at the Mercure Sao Paulo Ginasio Ibirapuera Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Daniela Pezzolato Gerente Geral General Manager

AccorHotels certified review
Colognesi Couples - 26/02/2018
« Genug »

Normal

Our hotel has responded to the review
Our hotel has responded to the review

Exmo Senhor Borges, Aprecio imensamente seus comentários referentes à sua hospedagem no Mercure SP Ginásio Ibirapuera. É sempre um prazer receber impressões positivas. Tenho certeza de que seu feedback será um encorajamento para continuarmos a melhorar a qualidade de nossos serviços. Esclareço que tenho analisado criteriosamente todos os questionários respondidos, para que possa assim tomar ações assertivas para melhorar nossos serviços junto aos hospedes. Agradeço novamente por nos informar sobre sua experiência e espero que sua próxima visita seja tão agradável quanto esta. Sinceramente, Daniela Pezzolato Gerente Geral General Manager

AccorHotels certified review
Andre C. Business - 21/02/2018
« Full hotel need maintenance improvement. »

Quality of the rooms are poor for the Mercure Standard

Our hotel has responded to the review
Our hotel has responded to the review

Dear Andre Luiz Evangelista Da Cunha, Thank you for taking the time to tell us about your experience at the Mercure Sao Paulo Ginasio Ibirapuera. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Daniela Pezzolato Gerente Geral General Manager

AccorHotels certified review
Emilio V. Families - 10/02/2018
« Legal »

Atendeu as minhas expectativas

Our hotel has responded to the review
Our hotel has responded to the review

Exmo Senhor Vieira, Aprecio imensamente seus comentários referentes à sua hospedagem no Mercure SP Ginásio Ibirapuera. É sempre um prazer receber impressões positivas. Tenho certeza de que seu feedback será um encorajamento para continuarmos a melhorar a qualidade de nossos serviços. Esclareço que tenho analisado criteriosamente todos os questionários respondidos, para que possa assim tomar ações assertivas para melhorar nossos serviços junto aos hospedes. Agradeço novamente por nos informar sobre sua experiência e espero que sua próxima visita seja tão agradável quanto esta. Sinceramente, Daniela Pezzolato Gerente Geral General Manager

AccorHotels certified review
Edgard Business - 04/02/2018
« Nothing memorable »

A simple, non relevant experience. No air conditioning working in the room, ants in the bathroom, slow service at the front desk, small TV, very small shower, sensation of dirt all around in the room, very slow elevator.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Edgard Jaramillo L., Thank you for taking the time to tell us about your experience at the Mercure Sao Paulo Ginasio Ibirapuera. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Daniela Pezzolato General Manager

AccorHotels certified review
Nadav Business - 28/01/2018
« Good Value, not yet excellent »

Fair value, good location, could have been much better

Our hotel has responded to the review
Our hotel has responded to the review

Dear Nadav Bar M., Thank you for taking the time to tell us about your experience at the Mercure Sao Paulo Ginasio Ibirapuera. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Daniela Pezzolato Gerente Geral General Manager

AccorHotels certified review
D W. Business - 19/01/2018
« Great »

really nice

Our hotel has responded to the review
Our hotel has responded to the review

Dear Dale R Whitaker, We very much appreciate your comments regarding your stay at the Mercure Sao Paulo Ginasio Ibirapuera. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Daniela Pezzolato Gerente Geral General Manager

AccorHotels certified review
David A. Business - 12/12/2017
« Good but with Spotty internet on 2nd floor. »

Everything I needed was provided.

Our hotel has responded to the review
Our hotel has responded to the review

Dear David John W., We very much appreciate your comments regarding your stay at the Mercure Sao Paulo Ginasio Ibirapuera. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Daniela Pezzolato Gerente Geral General Manager

AccorHotels certified review
Cris Z. Couples - 06/12/2017
« Quiet, confortable and clean »

Very good experience. The team is hands on and nice.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Cristiane Carneiro Zanata, We very much appreciate your comments regarding your stay at the Mercure Sao Paulo Ginasio Ibirapuera. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Daniela Pezzolato Gerente Geral General Manager

AccorHotels certified review
Danielle Business - 21/11/2017

Satisfeita

Our hotel has responded to the review
Our hotel has responded to the review

Prezada Senhora Z., Aprecio imensamente seus comentários referentes à sua hospedagem no Mercure SP Ginásio Ibirapuera. É sempre um prazer receber impressões positivas. Tenho certeza de que seu feedback será um encorajamento para continuarmos a melhorar a qualidade de nossos serviços. Esclareço que tenho analisado criteriosamente todos os questionários respondidos, para que possa assim tomar ações assertivas para melhorar nossos serviços junto aos hospedes. Agradeço novamente por nos informar sobre sua experiência e espero que sua próxima visita seja tão agradável quanto esta. Sinceramente, Daniela Pezzolato Gerente Geral General Manager

AccorHotels certified review
Fernanda Business - 21/11/2017
« Really good stay »

The experience was really good, good room, amenities. The toilet was not working well.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Fernanda Bandeira G., We very much appreciate your comments regarding your stay at the Mercure Sao Paulo Ginasio Ibirapuera. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Daniela Pezzolato Gerente Geral General Manager

AccorHotels certified review
Giovanna Business - 16/11/2017
« A lot of noise before 8am. »

The hotel amenities are quite good, I enjoyed the location, shower and staff. But what really bothered me was the noise. You can hear everything from the rooms next to mine and on the top floor. The staff started cleaning before 8a.m, making a lot of noise, very annoying!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Giovanna Orsi G., Thank you for taking the time to tell us about your experience at the Mercure Sao Paulo Ginasio Ibirapuera. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Daniela Pezzolato Gerente Geral General Manager

AccorHotels certified review
Anderson Business - 03/11/2017
« very good »

amazing room and location. the room service options could've been a little better tough.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Anderson Ayres Bolzani R., We very much appreciate your comments regarding your stay at the Mercure Sao Paulo Ginasio Ibirapuera. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Daniela Pezzolato Gerente Geral General Manager

AccorHotels certified review
Tim C. Business - 31/10/2017
« Not a pleasant experience »

Staff did not know English well. Restaurant denied me and my colleagues entry hours before closing and told us we could only use room service. We asked the front desk to intervene and it still took over an hour to just get our appetizers. When I did call room service from my room, the kitchen said they do not speak English and hung up on me. My AC in my room did not work and the controls made no sense and the front desk/staff made little to no effort to help. The hotel wifi was terrible and we had to ask for the local cable company to come out to run a hardline for our meeting later that day.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Timothy Cason, Thank you for taking the time to tell us about your experience at the Mercure Sao Paulo Ginasio Ibirapuera. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Daniela Pezzolato Gerente Geral General Manager

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