Mercure São Paulo Ginasio Ibirapuera Hotel 4 stars

TripAdvisor rating 4.0/5 525 reviews
Mercure São Paulo Ginasio Ibirapuera Hotel
See on a map
+ 17 Services
Book this hotel
Ceci est un message d'erreur

Room 1

Number of guests
Children's age
Best price guarantee How it works?

Le Club AccorHotels

Free: become a member

When making a booking at this hotel:

  • I earn Status & Rewards points

  • I can use my Rewards points

  • I benefit from advantages

  • I can take advantage of the Members' rate

You have reached the maximum of 6 favourite hotels, please remove one favourite before adding a new one.

Hotel extras

  • Panta restaurant (Badebec Group)

  • Leisure area with renovated fitness center

  • 2 events rooms for up to 50 people.

  • Close to Ibirapuera Park and Ginásio do Ibirapuera sporting arena.

  • 6 blocks from Avenida Paulista.

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 12h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Wheelchair access
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-out
  • Shoe shine machine
Catering
  • Breakfast
  • 1 restaurant(s)
  • Room service
Leisure and activities
  • Fitness centre
  • Sauna
Business services
  • 2 meeting room(s)
  • Self service business centre
  • Copy/print service available

Hotel location

Mercure São Paulo Ginasio Ibirapuera Hotel

Rua Salto 70
Jardins
04001130
são paulo
brazil

Tel: +551130552500

Fax: (+55)11/30552514

Contact email

Check-in from 12h00

Check out up to 12h00

  • By plane

    CONGONHAS AIRPORT At 8km / 4.97 miles

  • By plane

    GUARULHOS INTL At 32km / 19.89 miles

GPS :-23.575478, -46.656601

Currently, close to our hotel

Path Festival in Sao Paulo

From 01/06/2019 to 02/06/2019

At 2.5 km

Tour of the Edifício Itália

From 01/01/2019 to 31/12/2019

At 3.6 km

Sao Paulo Modern Art Museum, visit

From 01/01/2010 to 31/12/2019

At 3.7 km

São Paulo Biennial of Contemporary Art - Videobrasil

From 09/10/2019 to 02/02/2020

At 3.9 km

Museum of the Portuguese Language, Sao Paulo, visit

From 01/01/2017 to 31/12/2019

At 5.2 km

Serpentarium, Sao Paulo, visit

From 01/01/2017 to 31/12/2019

At 6 km

Distant neighbours: Latin American art, exhibition

From 20/06/2015 to 23/06/2019

At 6.9 km

Tour of the Sao Paulo Contemporary Art Museum

From 01/01/2010 to 31/12/2019

At 6.9 km

Festival of Korean Culture

From 09/08/2019 to 09/08/2019

At 11 km

Formula 1 2019 Brazilian "Heineken" Grand Prix

From 17/11/2019 to 17/11/2019

At 16 km

Our accommodations

Apartments measuring 334 sq. ft. (31 m²) with a balcony and two living spaces (bedroom and lounge), cable TV, WIFI internet, hair dryer in the bathroom and minibar. Accommodates up to two people. Classic Apartment with twin beds Apartment measuring 334 sq. ft. (31 m²) with a balcony and two spaces (bedroom and lounge). Twin beds, cable TV in the bedroom, WIFI internet, hair dryer in the bathroom and minibar. For up to two people.

Standard Apartment with 1 double bed.

  • Max. number of persons: x2
  • Area: From 31
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Standard Apartment with twin beds

  • Max. number of persons: x2
  • Area: From 31
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Superior Apartment with 1 queen-size bed

  • Max. number of persons: x2
  • Area: From 31
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Our restaurants and bars

TREVOLTE (BY DON PEPE DI NAPOLI)

Type of cuisine: Regional

The TREVOLTE (BY DON PEPE DI NAPOLI) restaurant boasts a relaxed and welcoming atmosphere, as well as a bar serving delicious cocktails.

Lunch

12:00 - 15:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:00 - 23:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 2

  • Maximum size: 51 m²

  • Maximum capacity: 50 people

Find out more
Mercure São Paulo Ginasio Ibirapuera Hotel Meeting Room

Our guest reviews for
Mercure São Paulo Ginasio Ibirapuera Hotel

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.3/5

2,975 reviews

tripadvisor tripadvisor

TripAdvisor Rating 4.0/5

525 reviews

Only a bed would be enough

Customer review rating 4.3/5

John Business - 12/04/2019 AccorHotels certified review

Minimum acceptable for a stay so expensive.

Dear John, Thank you for sharing your opinion; we regret to hear that your experience at Mercure SP Ginasio Ibirapuera Hotel was not up to your expectations; Be assured that I´m taking the appropriate measures to solve the problems that you´ve mentioned. It would be our great pleasure to welcome you back in the future when we hope to have the opportunity to restore your faith in us. Sincerely, Vanessa Guedes General manager

Good effort

Customer review rating 4.3/5

Germain C. M. Solo - 04/04/2019 AccorHotels certified review

All went as expected, although I fail to grasp the idea of two lumps fitted in the middle of the bed instead of bedside.

Dear Germain, Thank you for sharing your opinion; we regret to hear that your experience at Mercure SP Ginasio Ibirapuera Hotel was not up to your expectations; Be assured that I´m taking the appropriate measures to solve the problems that you´ve mentioned. It would be our great pleasure to welcome you back in the future when we hope to have the opportunity to restore your faith in us. Sincerely, Vanessa Guedes General manager

well done

Customer review rating 4.3/5

Simone B. Business - 17/03/2019 AccorHotels certified review

everything worked fine

Dear Simone, We were very pleased with your recognition regarding Mercure Ginasio Ibirapuera. For us it is a pleasure that everything went perfectly during your stay. I hope to welcome you again for a next stay. Sincerely, Vanessa Guedes General manager
Customer review rating 4.3/5

C K. Business - 25/02/2019 AccorHotels certified review

Good experience from room and food and beverage. The Gym was not operational with equipment broken for 3 days, the ceiling with wet holes and smells. I do not think I can use this hotel as I like to work out in a clean environment. Thanks

Dear K., Thank you for sharing your opinion; we regret to hear that your experience at Mercure SP Ginasio Ibirapuera Hotel was not up to your expectations; Be assured that I´m taking the appropriate measures to solve the problems that you´ve mentioned. It would be our great pleasure to welcome you back in the future when we hope to have the opportunity to restore your faith in us. Sincerely, Vanessa Guedes General manager
Customer review rating 4.3/5

Daniel Families - 13/02/2019 AccorHotels certified review

The stay was satisfactory. The hotel staff were attentious and prompt to any requests. However the room had some acoustic issues and we could hear the top floor using the toilet/shower. The balcony door could not fully close leaving a small gap and when the wind blew a wisle could be hear

Dear Daniel, Thank you for sharing your opinion; we regret to hear that your experience at Mercure SP Ginasio Ibirapuera Hotel was not up to your expectations; Be assured that I´m taking the appropriate measures to solve the problems that you´ve mentioned. It would be our great pleasure to welcome you back in the future when we hope to have the opportunity to restore your faith in us. Sincerely, Vanessa Guedes General manager

Good but was better in the past

Customer review rating 4.3/5

Henri R. N. Business - 26/01/2019 AccorHotels certified review

Mercure Gimnasio is a comfortable and afordable Hotel but when I stayed there 5 years earlier hotel and breakfast were better.

Dear Henri, Thank you for sharing your opinion; we regret to hear that your experience at Mercure SP Ginasio Ibirapuera Hotel was not up to your expectations; Be assured that I´m taking the appropriate measures to solve the problems that you´ve mentioned. It would be our great pleasure to welcome you back in the future when we hope to have the opportunity to restore your faith in us. Sincerely, Vanessa Guedes General manager

What one expects out of chain hotel.

Customer review rating 4.3/5

Mauricio Business - 14/01/2019 AccorHotels certified review

The swimming pool was not open. This was the only negative

Dear Mauricio, We were very pleased with your recognition regarding Mercure Ginasio Ibirapuera. For us it is a pleasure that everything went perfectly during your stay. I hope to welcome you again for a next stay. Sincerely, Vanessa Guedes General manager

Almost perfect

Customer review rating 4.3/5

Giancarlo M. Couples - 08/01/2019 AccorHotels certified review

Everything from check in to breakfast or room service went very well. The only big issue was the mattress, tha killed my back.

Dear Giancarlo, Thank you for sharing your opinion; we regret to hear that your experience at Mercure SP Ginasio Ibirapuera Hotel was not up to your expectations; Be assured that I´m taking the appropriate measures to solve the problems that you´ve mentioned. It would be our great pleasure to welcome you back in the future when we hope to have the opportunity to restore your faith in us. Sincerely, Vanessa Guedes Gerente Geral General Manager

Great location, facilities and staff

Customer review rating 4.3/5

Jose Solo - 04/01/2019 AccorHotels certified review

Situated between Paulista Ave. (longer uphill walk) & Ibirapuera park. Great modern room with small balcony, nice facilities - very good breakfast and reasonable rates.

Dear Jose C., We very much appreciate your comments regarding your stay at the Mercure São Paulo Ginasio Ibirapuera Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Wishing you a wonderful 2019! :) Sincerely, Vanessa Guedes General Manager

Very Professional and Friendly Front Desk Personnel

Customer review rating 4.3/5

Mauricio T. Business - 08/12/2018 AccorHotels certified review

Feel comfortable and welcome.

Dear Mauricio, We very much appreciate your comments regarding your stay at the Mercure São Paulo Ginasio Ibirapuera Hotel. It is always a pleasure to receive positive feedback and some advices on how to improve our services. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Have a wonderful week! Sincerely, Vanessa Guedes General Manager

Quality experience and staff

Customer review rating 4.3/5

Vince I. Solo - 02/11/2018 AccorHotels certified review

Excellent staff, friendly and always able to help when required. Facilities great

Dear Vince I., We very much appreciate your comments regarding your stay at the Mercure Sao Paulo Ginasio Ibirapuera Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Vanessa Guedes General Manager

Mr Stephen s.

Customer review rating 4.3/5

Stephen S. Friends - 08/10/2018 AccorHotels certified review

Highly efficient friendly fluent staff through out . Spotlessly clean room and facilities . very functional fitness centre . 5 star breakfast included . Ideal location in safe and vibrant area walking to bars ,restaurants ,coffee shops and shops . Very enjoyable stay ,returned again on way home . Will return .

Dear Stephen s., We very much appreciate your comments regarding your stay at the Mercure São Paulo Ginasio Ibirapuera Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Vanessa Guedes Gerente Geral General Manager

Will not stay again

Customer review rating 4.3/5

Virginia M. Business - 07/10/2018 AccorHotels certified review

Hello I am really disappointed by the service quality and the price range! I can believe we were waiting 25 minutes to check in when we were only clients at that moment, staff at reception having poor English skills, iron which stained my clothes and i had to return it 3 times to get a proper one, i asked to book a testaurant and i received the menu .... i dont know what to say. Sink leaking constantly and hearing the neighbors toilets sound at all time! Absolutely disappointed! Absolutely bad quality for a chain like Mercure in one of the beat areas of SP!!!

Dear Virginia M., Thank you for taking the time to tell us about your experience at the Mercure São Paulo Ginasio Ibirapuera Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problems you mentioned and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Vanessa Guedes General Manager

Refreshing

Customer review rating 4.3/5

Gabriel N. Families - 12/09/2018 AccorHotels certified review

i was very pleased with the acomodations.

Dear Gabriel N., We very much appreciate your comments regarding your stay at the Mercure São Paulo Ginasio Ibirapuera Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Have a lovely weekend! Sincerely, Vanessa Guedes Gerente Geral General Manager
Customer review rating 4.3/5

C S. Business - 26/08/2018 AccorHotels certified review

Chosen because of location. Staff very friendly and skilled. Check-in very efficient. Room for improvement: - Internet connections very slow. - Pool was in maintenance (and didn't appear to re-open soon. Should take the pool pics of their side. - Gym very limited / old. They rented out half of the space to a fitness centre you are not allowed to use as a guest.

Dear Christof S., Thank you for taking the time to tell us about your experience at the Mercure São Paulo Ginasio Ibirapuera Hotel. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problems mentioned and prevent future occurrence. Thank you very much for your positive feedback regarding our staff. We will share your comments with our team! :) We appreciate your sharing your opinion, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Vanessa Guedes Gerente Geral General Manager

Good but cleanliness could improve a lot

TripAdvisor rating 4.0/5

phillipf970 Couples - 25/07/2018 TripAdvisor review

Hotel is good and well located, however is a bit old and require some care. I could see that the room was recently painted, however the cleaning after this paint was not so good, for it was able to see remainings of paint on the windows, white dust on the floor, etc. Also on sunday at 9am we got wake up by hammering and drilling sounds, which we were informed later it was for hotel maintenance in the 10th floor. swimming pool was not working but it was informed to the users in the billboard.

Dear Philip, Thank you for taking the time to tell us about your experience at the Mercure São Paulo Ginasio Ibirapuera Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problems mentioned and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Vanessa Guedes Gerente Geral General Manager

satisfactory

Customer review rating 4.3/5

Jaap Couples - 12/07/2018 AccorHotels certified review

good bed, good breakfast. but I lost my phone and unfortunately the hotel staff didn't report it to reception

Dear Jaap, Thank you for sharing your opinion; we regret to hear that your experience at Mercure SP Ginasio Ibirapuera Hotel was not up to your expectations; Be assured that I´m taking the appropriate measures to solve the problems that you´ve mentioned. It would be our great pleasure to welcome you back in the future when we hope to have the opportunity to restore your faith in us. Sincerely, Vanessa Guedes General manager

Overall OK - All went smoothly except for extra bed and pool

Customer review rating 4.3/5

Marcel L. Families - 11/07/2018 AccorHotels certified review

Although an extra bed had been previously requested, it had not yet been taken to the room at the time of our arrival at 6pm, which was one hour after we were scheduled to arrive and six hours after check in could technically have taken place. Employees hastily brought the bed in, looked flustered, knocked yet opened the door without being given a go ahead to come in. Had employees in the room while my wife was in the shower. Not ideal. Pool was also being renovated and not available for use. Breakfast was very good and room was clean. All staff was helpful and service was good otherwise.

Dear Marcel, Thank you for sharing your opinion; we regret to hear that your experience at Mercure SP Ginasio Ibirapuera Hotel was not up to your expectations; Be assured that I´m taking the appropriate measures to solve the problems that you´ve mentioned. It would be our great pleasure to welcome you back in the future when we hope to have the opportunity to restore your faith in us. Sincerely, Vanessa Guedes General manager

Good

Customer review rating 4.3/5

Anonymous Business - 07/07/2018 AccorHotels certified review

Experience was good. There was no one to help with my bags. Sao Paulo is not a safe place where you can leave your car open while your car yout bags one by one by yourself.

Dear Patricia, Thank you for sharing your opinion; we regret to hear that your experience at Mercure SP Ginasio Ibirapuera Hotel was not up to your expectations; Be assured that I´m taking the appropriate measures to solve the problems that you´ve mentioned. It would be our great pleasure to welcome you back in the future when we hope to have the opportunity to restore your faith in us. Sincerely, Vanessa Guedes General manager

SP Ginasio Ibirapuera Hotel

Customer review rating 4.3/5

Anonymous Couples - 14/06/2018 AccorHotels certified review

Good location, room has a good size and all the accessories were working well, only problem was some noise in the morning due to some construction close to the hotel.

Dear Flavio Del Bianco de O., We very much appreciate your comments regarding your stay at the Mercure São Paulo Ginasio Ibirapuera Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I apologize for the inconvenience related to the building next door. In a few months the noises due to the construction will be reduced. If you have the opportunity to stay with us again, if possible, just request in advace a quieter room and we will do everything possible to select a room where there will be no noise from outside. Thank you again and have a great week! Sincerely, Vanessa Guedes Gerente Geral General Manager
Our most recent 20 reviews

In partnership with TripAdvisor

Powered by

Trustyou

Our other hotels nearby

All our hotels in são paulo