Hotel - Mercure Sao Paulo Moema Hotel
Mercure Hotel Mercure Hotel

Mercure Sao Paulo Moema Hotel

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4.0/5 506 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel does not have a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel does not have air conditioning in rooms Air Conditioning
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From 256.50 BRL Member's rate Members’ Rate, join while you book
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Check-in from 12h00
Check out up to 12h00

Services in the hotel and nearby

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking (Paying)
    • Public indoor parking (Paying)
    • Valet parking (Paying)
  • Outdoor unheated pool
  • Breakfast
  • Fitness centre

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking (Paying)
    • Public indoor parking (Paying)
    • Valet parking (Paying)
  • Languages spoken at the hotel
    • Spanish
    • Portuguese
  • Reception open 24 hours a day
  • Early check in from 8am
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine
  • Hairdressing salon  (Nearby)

Leisure and activities

  • Outdoor unheated pool
  • Fitness centre
  • Solarium
  • Other sports activities  (Nearby)
    • Basketball facilities (Nearby)
    • Volley ball facilities (Nearby)

Catering

  • Breakfast
  • 1 restaurant(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 06:30-23:00
    • Opening hours : Week-end 07:00-23:00

Business services

  • 2 meeting room(s)
  • Business centre
    • Business center with support staff (Paying)
    • Self service business centre (Paying)
  • Copy/print service available
See all services

Hotel location

Our rooms

Our apartments are air-conditioned, with cable TV in the bedroom and lounge, minibar, electronic safe and wired or Wi-Fi Internet access... as well as views of the charming Moema district.

  • 78 rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Crib on request
    • 110/120 V AC
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Safe deposit box in room
    • Data port in room
    • Web TV
    • Telephone
    • Opening windows
    • Remote control TV
    • Direct dial telephone
    • Work desk in all rooms
    • TV room service ordering
    • WIFI in your room
    • Satellite/cable colour TV
    • Manual temperature control
    • Phone with 2 handsets in room
    • Crib on request
    • Computer
    • Minibar
    • Iron in room
    • RJ 11 outlet
    • Full kitchen
    • Microwave in room
    • Coffee/tea making facilities
    • RJ 45 outlet
    • Shower
    • Toilets
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Message alert
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.3/5 AccorHotels Rating Based on 2,001 reviews

Our guest reviews for Mercure Sao Paulo Moema Hotel

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 506 reviews
AccorHotels certified review
Sylvia A. L. Couples - 18/09/2017
« good hotel, excellent collaborators »

very well localized, no noisy, confortable bed and pillows. Clean, excellent breakfast!

AccorHotels certified review
Danielle Business - 05/09/2017
« I WAS SURPRISE HOW DAMAGED ARE THE ROOMS »

I stayed there 3 times in a business trip. My first stay was at Mercure Al. Itu. It was a good room, but I didn't know that my company booked another kind of room. The second time I stayed at Mercure Moema and the last one at Mercure Alameda Itu. The rooms were terrible. Totally old. Sorry, but I will not stay. anymore paying a high rate for a old and damaged room. Your employees were amazing. And that is it.

AccorHotels certified review
Fábio V. Business - 24/08/2017
« Nothing special. »

All employees were very respectful and friendly. They also focus to maintain the client totally satisfied. My only concern was related to the accommodations. My room seems very old, with bad smell, and sometimes it seemed durty. It definitively needs an urgent update.

AccorHotels certified review
Luis V. Business - 11/08/2017
« Quite & easy »

Found what I need, quite space to rest and work during the day

AccorHotels certified review
Julio D. Business - 28/07/2017
« Ok, could be better »

it could have been better but internet was very slow, breakfast did not change in 15 days that i stayed with you and problems when trying to register a car under my room that it was not done at time of check in

AccorHotels certified review
Barbara Business - 23/07/2017
« Adequate »

Over the phone, the front desk was very professional and welcoming. The free transfer service from the airport was also very attentive and professional. The room was a little dated but the amenities were adequate. Also, I had to ask for my welcome drink and employees (frontdesk and bar) seemed unwilling to grant it

TripAdvisor review
Business - 26/06/2017
« Good Location »

Near to a restaurants are, very good location for business. There is a shopping mall not so far, around 15 minutes walking or 5 minutes by car. The price is a little high, but the service is average. Quiet area for a good sleeping time.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Marcelo, Thank you for taking the time to review your stay at Mercure Moema. It was with pleasure that we received your congratulations. We will not fail to share your comments with the entire team. Your satisfaction is the best reward for our employees who work every day to provide you an impeccable service. In the hope of welcoming you again, please accept our best regards. Elaine Thomé General Manager Vacation Specials

AccorHotels certified review
Jens Business - 23/05/2017
« Worst hotel in 20 year »

only god to say about is the waiter was doing his job corectly manager was useless hotel was stinky no control of could not find it first after 20 min after they asked me what car again

AccorHotels certified review
Anonymous Business - 17/05/2017
« LOCAL AGRADAVEL »

OTIMO LOCAL , AGARDAVEL E ORGANIZADO

AccorHotels certified review
Anonymous Business - 07/05/2017

Most of employees compromised in serving very well the customers needs.

TripAdvisor review
Friends getaway - 26/04/2017
« Staff »

Staff / Location As usual the hotel staff are always friendly and looking to solve the problem in a short time. The location of the hotel allows you to make trips using public transport and in general the place is very pleasant to stay even with the noise of the planes due to be airplane route.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Brum, Thank you for taking the time to review your stay at Mercure Moema. It was with pleasure that we received your congratulations. We will not fail to share your comments with the entire team. Your satisfaction is the best reward for our employees who work every day to provide you an impeccable service. In the hope of welcoming you again, please accept our best regards. Francini Carrião Front Desk Leader Mercure SP Moema

AccorHotels certified review
Anonymous Families - 06/03/2017

Apartment was not so nice, furniture old and smelling was not good.

AccorHotels certified review
Anonymous Business - 27/02/2017

Ordered a picanha steak for dinner. Meat was pale and hard, as if it were frozen and defrosted in the microwave. Horrible.

AccorHotels certified review
Anonymous Business - 26/02/2017

Room service was not good, especially refilling Cafe and toiletry was done. I need to remind each and every day. Some times even the rooms are not cleaned.

AccorHotels certified review
Anonymous Business - 18/02/2017

Great service!

AccorHotels certified review
Anonymous Business - 14/02/2017

Stay was good, room needs updating

AccorHotels certified review
Anonymous Business - 13/02/2017

excelente a estadia.

AccorHotels certified review
Anonymous Business - 10/02/2017

An expensive ticket, even compared to other Mercure hotels in the area. The apartment did not have AC in the living room, only in the bedroom, but this one would not reach the other room. Also, the AC in the room would drip water from it avery 5 min or so.... The breakfast, it actually looked nice, but the bread served definitely was not fresh as it was pretty dry. Uma tarifa muito cara, mesmo comparada a outros Mercure Hotels da mesma região, para não ter ar condicionado no apartamento todo. Não tinha ar na sala do quarto e o do quarto não alcançava a sala. O ar do quarto pingava de tempos em tempos em cima da cama. No café da manhã, até bem apresentável, mas nitidamente os pães não eram frescos daquele dia, estavam bem secos.

TripAdvisor review
Friends getaway - 18/01/2017
« Location »

The location of the hotel allows easy access to public transportation, shopping malls and also for those who enjoy walking take a walk around to Ibirapuera Park. And also you can go to the supermarket to shop, as well as some good restaurants

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Brum, Thank you for taking the time to review your stay at Mercure Moema. It was with pleasure that we received your congratulations. Waiting to see you soon! Francini Carrião Front Desk Leader Mercure SP Moema

AccorHotels certified review
Anonymous Couples - 17/01/2017

Great experience, good stay and beautiful place

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