Mercure São Paulo Moema Hotel 4 stars

TripAdvisor rating 4.0/5 609 reviews
Mercure São Paulo Moema Hotel
See on a map
+ 18 Services
Book this hotel

Room 1

Number of guests
Children's age
Best price guarantee How it works?

Le Club AccorHotels

Free: become a member

When making a booking at this hotel:

  • I earn Status & Rewards points

  • I can use my Rewards points

  • I benefit from advantages

  • I can take advantage of the Members' rate

Hotel extras

  • Advantage 1

  • Pool area is being renovated from June 15 to Sept. 1st to better serve you

  • Advantage 3

  • Advantage 4

  • Advantage 5

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Air conditioned
  • CONGONHAS AIRPORT
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-out
Leisure and activities
  • Outdoor unheated pool
  • Fitness centre
  • Well-being
Catering
  • Breakfast
  • 1 restaurant(s)
  • Room service
Business services
  • 2 meeting room(s)
  • Business centre
  • Copy/print service available

Hotel location

Mercure São Paulo Moema Hotel

Avenida Lavandisca, 365
Moema
04515010
são paulo
brazil

Tel: +551150532899

Fax: (+55)11/50532900

Contact email

Check-in from 14h00

Check out up to 12h00

  • SP CONGONHAS/ GUARULHOS :   Estação Santa Cruz

  • MERCURE SP MOEMA :   Lilás Mercure Moema

  • Mercure Moema Subway :  

  • By plane

    CONGONHAS AIRPORT At 4km / 2 miles - Shuttle free

  • By plane

    GUARULHOS AIPORT At 40km / 24.86 miles

  • By train

    Santa Cruz At 4km / 2.49 miles

GPS :-23.601313, -46.665951

Our accommodations

Our apartments are air-conditioned, with cable TV in the bedroom and lounge, minibar, electronic safe and wired or Wi-Fi Internet access... as well as views of the charming Moema district.

Standard Room with twin beds

  • Max. number of persons: 2
  • Area: A partir de 35
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • Satellite/cable colour TV

Standard Room with a double bed

  • Max. number of persons: 2
  • Area: A partir de 35
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • Satellite/cable colour TV

Superior Room with 1 double bed and sofa bed

  • Max. number of persons: 3
  • Area: A partir de 35
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Business Desk
  • Iron

Junior Suite with 2 bedrooms

  • Max. number of persons: 4
  • Area: A partir de 45
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • Satellite/cable colour TV

Superior with 2 single beds and 1 sofa bed

  • Max. number of persons: 3
  • Area: A partir de 35
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Business Desk
  • Iron

Our restaurants and bars

LE JADY'S

Type of cuisine: International

Lunch

12:00 - 14:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

19:00 - 23:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 2

  • Maximum size: 65

  • Maximum capacity: 60 people

  • Maximum banquet capacity: 30 people

Find out more

Our guest reviews for
Mercure São Paulo Moema Hotel

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.4/5

3,691 reviews

tripadvisor tripadvisor

TripAdvisor Rating 4.0/5

609 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Great

Customer review rating 4.4/5

Ruth S. Business - 07/08/2019 AccorHotels review

The hotel and room was great but an electric kettle for boiling water was missing and tgat is very important fir me.

Dear Samuel Sheefeni N., We very much appreciate your comments regarding your stay at the Mercure São Paulo Moema Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Camila Nadal Rossitto Gerente Geral Mercure SP Moema

GOOD- HELP LOST RECEIPT

Customer review rating 4.4/5

Claudia R. R. Business - 26/07/2019 AccorHotels review

I lost the receipt of my stay, could you please help me? Claudia Romo 15-17 Jluy Mercure Moema Rua Lavandisca Everything was good

Dear Claudia, We very much appreciate your comments regarding your stay at the Mercure São Paulo Moema Hotel. We will send the receit by email. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Francini Carrião Mercure SP Moema

Usual excelente experience

Customer review rating 4.4/5

Hugo G. M. D. C. Business - 23/07/2019 AccorHotels review

I usually stay at Mercure Moema, and now with the "revamped" rooms, it's even better!

Hello Sr Hugo, Once again we were very happy that you rated us =) Please be aware that you are very important to us and it is always a pleasure to welcome you to our hotel. We are very sorry that you did not notice the upgrade you received at your last accommodation. As we were available on that date, we wanted you to feel gifted for being a dear guest and for being a loyal Le Club member. But on the other hand, we are glad you enjoyed our new rooms which are entitled today as superior rooms. We hope to see you soon! Abs, Francini Carrião Mercure Moema

Good but expected the hotel to be better

Customer review rating 4.4/5

Mohammed T. A. Families - 21/07/2019 AccorHotels review

The hotel is very old. Paint is falling. AC is not good We enjoyed breakfast

Dear Mr. Mohammed, Thank you for taking the time to write us about your experience at Mercure Sao Paulo Moema. We regret that the service was not up to your expectations. But we would also like to share that we have already begun our process of improvements and modernization at the hotel. We have already changed all showers, all beds, modernized the reception, the event space, the entrance garden, the restaurant lounge and 22 rooms. Today we also have rooms that have gone through a retrofit, ie painting and removing the shrimp door that is in the kitchen; which has greatly improved the presentation of the room. All this we are doing is not so fast and we are aware of the need for improvements. On the other hand, we are committed and working to make everything perfect to receive our guests =) We hope you will give us a new opportunity and that you will be able to meet one of our new rooms in the next opportunity. For any doubt contact us! Francini Carrião Mercure SP Moema

GREAT HOTEL

TripAdvisor rating 4.0/5

304sidneib Business - 24/06/2019 TripAdvisor review

I'm so glad about this hotel and their time. All services are excellent and fabulous, their neighborhood is lovely, breakfast is incredible, This hotel is located near a fantastic park called Ibirapuera. It's a fantastic place.

Dear 304sidneib, What a pleasure to receive your evaluation =) We will not fail to share your comment with our team. Your satisfaction is the best reward for our employees who work every day to provide you an impeccable service. We hope to see you soon. Francini Carrião Mercure SP Moema

Safe neighborhood

Customer review rating 4.4/5

Carioca Solo - 09/06/2019 AccorHotels review

The location is safe, staff is friendly, room is so nice. A bit noise from street to room

Dear Mr. O., It was a plesure received your evaluation =) We will not stop sharing your comment with the whole team. Your satisfaction is the best reward for our employees who work every day to provide you an impeccable service. In the hope of welcoming you again, please accept our best regards. Francini Carrião Mercure SP Moema

Very satisfactory

Customer review rating 4.4/5

Anonymous Families - 22/05/2019 AccorHotels review

Convenient location for our purposes, clean and well maintained, good breakfast buffet and wifi.

Dear Cindy M., We very much appreciate your comments regarding your stay at the Mercure São Paulo Moema Hotel. It is always a pleasure to receive positive feedback. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Camila Nadal Rossitto Gerente Geral Mercure SP Moema

Bad Housekeeping and old Furniture

Customer review rating 4.4/5

Mr. D. Business - 04/05/2019 AccorHotels review

After a well check-in and frankly reception I was unsatify because of the room and furniture. Later very bad houskeeping made it worst.

Dear Mr D., Thank you for taking the time to write us about your experience at Mercure Sao Paulo Moema. We regret that the service provided did not live up to your expectations. Mercure hotels always strive to provide the best quality of service during their stay; consequently, your opinion is fundamental to us. We assure you that the necessary measures will be taken with a view to improving the quality of the services referred to. In the hope of welcoming you briefly, please accept our compliments. Francini Carrião Mercure SP Moema

I expected more

Customer review rating 4.4/5

Paulo Couples - 17/04/2019 AccorHotels review

Terrible parking and very old furniture in the room. Other than this it was ok.

Dear Elaine R., Thank you for taking the time to tell us about your experience at the Mercure São Paulo Moema Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Camila Nadal Rossitto Gerente Geral Mercure SP Moema

Excellent

Customer review rating 4.4/5

C. Solo - 08/04/2019 AccorHotels review

Employers are so kind, friendly.

Dear Barbara Dantas De C., We very much appreciate your comments regarding your stay at the Mercure São Paulo Moema Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Camila Nadal Rossitto Gerente Geral Mercure SP Moema

A little disappointing

Customer review rating 4.4/5

Manu Business - 29/03/2019 AccorHotels review

The gym was tiny. No double sheet in bed. The safe without battery. The best: the hotel location

Dear Emmanuel Matias V., Thank you for taking the time to tell us about your experience at the Mercure São Paulo Moema Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Camila Nadal Rossitto Gerente Geral Mercure SP Moema

Excellent hotel in a wonderful location

Customer review rating 4.4/5

Cliff B. Solo - 27/03/2019 AccorHotels review

I enjoyed my stay at Mercure Sao Paulo Moema. The staff was especially friendly and accommodating. The location is excellent with all kinds of stores, restaurants, pharmacies, barber shops, anything you need within just a few blocks. The hotel is very clean with nice amenities including a fitness center and high speed Internet. I am not from a big city, so the city noise was a concern; however, the fan or AC in the bedroom helped to muffle the sounds. I would certainly stay there again when I return.

Dear Clifton E., We very much appreciate your comments regarding your stay at the Mercure São Paulo Moema Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Camila Nadal Rossitto Gerente Geral Mercure SP Moema

Nice hotel in São Paulo

TripAdvisor rating 4.0/5

georgejamil Couples - 27/03/2019 TripAdvisor review

Good service, excellent location. Close to the Congonhas Airport, several Malls, restaurants, in a safe, residential area with nice access to main avenues, commercial centers, leisure and good options for São Paulo stay.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Camila Nadal Rossitto

Home Away from home

Customer review rating 4.4/5

Wael H. Business - 21/03/2019 AccorHotels review

As per the usual, staff go out of their way to make ones stay superb. Very friendly and accommodates ones needs. From house keeping to receptionists to waiters at restaurant all very friendly and profedsional.

Dear Wael H., We very much appreciate your comments regarding your stay at the Mercure São Paulo Moema Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Camila Nadal Rossitto Gerente Geral Mercure SP Moema
Customer review rating 4.4/5

Muriel E. Business - 20/03/2019 AccorHotels review

Great hotel and team

Dear Muriel E., We very much appreciate your comments regarding your stay at the Mercure São Paulo Moema Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Camila Nadal Rossitto Gerente Geral Mercure SP Moema

Great Hotel

TripAdvisor rating 4.0/5

304sidneib Business - 10/03/2019 TripAdvisor review

Everything was incredible! I loved that hotel and people work there! I had a great reception! The neighborhood is fantastic, there are great restaurants, cafes, and bakeries. There is the biggest park called Parque do Ibirapuera to the hotel, amazing place.

Dear Sr., It was a plesure to received your evaluation =) We will not stop sharing your comment with the whole team. Your satisfaction is the best reward for our employees who work daily to provide you with an impeccable service. In the hope of welcoming you again, please accept our best regards. Francini Carrião Mercure SP Moema

Amazing weekend.

Customer review rating 4.4/5

Luana Couples - 07/03/2019 AccorHotels review

It was very relaxing and we enjoyed a lot. The hotel was pretty near to my friend's house. Staff were nice and the breakfast was lovely!

Dear Luana, We very much appreciate your comments regarding your stay at the Mercure São Paulo Moema Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Francini Carrião Mercure SP Moema
Customer review rating 4.4/5

Saulo S. G. Business - 07/02/2019 AccorHotels review

Very nice place

Dear Mr. Saulo, It was with joy that we received your evaluation =) We will not stop sharing your comment with the whole team. Your satisfaction is the best reward for our employees who work daily to provide you with an impeccable service. In the hope of welcoming you again, please accept our best regards. Francini Carrião Mercure SP Moema

Best deal price quality

Customer review rating 4.4/5

Gustavo Business - 13/01/2019 AccorHotels review

Nice area Moema with a French flavor

Dear Mr. Gustavo, It was a pleasure received your evaluation =) Your satisfaction is the best reward for our employees who work daily to provide you an impeccable service. In the hope of welcoming you again, please accept our best regards. Francini Carrião Mercure SP Moema

Excelent stay

Customer review rating 4.4/5

Adriana Couples - 09/01/2019 AccorHotels review

Super helpful staff, amazing location (Moema is my favorite neighborhood in Sao Paulo, and very safe), big room with living room and pool + gym in the rooftop. Super close from Parque Ibirapuera (you can walk) and restaurants, bakery, shopping etc Recommend!

Dear Adriana, We very much appreciate your comments regarding your stay at the Mercure São Paulo Moema Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Francini Carrião Mercure SP Moema
Our most recent 20 reviews

In partnership with TripAdvisor

Our other hotels nearby

All our hotels in são paulo