Hotel - Mercure Sao Paulo Moema Hotel
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Mercure Hotel

Mercure Sao Paulo Moema Hotel

Avenida Lavandisca, 365  Moema 
04515010  SAO PAULO
BRAZIL

498 reviews
TripAdvisor Rating Based on 498 reviews
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Check-in from 12h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking (Paying)
    • Public indoor parking (Paying)
    • Valet parking (Paying)
  • Outdoor unheated pool
  • Fitness centre
  • Solarium

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking (Paying)
    • Public indoor parking (Paying)
    • Valet parking (Paying)
  • Languages spoken at the hotel
    • Spanish
    • Portuguese
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 8AM
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine
  • Hairdressing salon  (Nearby)

Leisure and activities

  • Outdoor unheated pool
  • Fitness centre
  • Solarium
  • Other sports activities (Nearby)
    • Basketball facilities (Nearby)
    • Volley ball facilities (Nearby)

Catering

  • 1 restaurant(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 06:30-23:00
    • Opening hours : Week-end 07:00-23:00

Business services

  • 2 meeting room(s)
  • Business centre
    • Business center with support staff (Paying)
    • Self service business centre (Paying)
  • Copy/print service available
See all services

Our rooms

Our apartments are air-conditioned, with cable TV in the bedroom and lounge, minibar, electronic safe and wired or Wi-Fi Internet access... as well as views of the charming Moema district.

  • 78 rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Crib on request
    • 110/120 V AC
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Safe deposit box in room
    • Data port in room
    • Web TV
    • Telephone
    • Opening windows
    • Remote control TV
    • Direct dial telephone
    • Work desk in all rooms
    • TV room service ordering
    • WIFI in your room
    • Satellite/cable colour TV
    • Manual temperature control
    • Phone with 2 handsets in room
    • Crib on request
    • Computer
    • Minibar
    • Iron in room
    • RJ 11 outlet
    • Full kitchen
    • Microwave in room
    • Coffee/tea making facilities
    • RJ 45 outlet
    • Shower
    • Toilets
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Message alert
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.3/5 AccorHotels Rating Based on 1,788 reviews

Our guest reviews for Mercure Sao Paulo Moema Hotel

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 498 reviews
TripAdvisor certified review
Business - 26/06/2017
« Good Location »

Near to a restaurants are, very good location for business. There is a shopping mall not so far, around 15 minutes walking or 5 minutes by car. The price is a little high, but the service is average. Quiet area for a good sleeping time.

AccorHotels certified review
Jens Business - 23/05/2017
« Worst hotel in 20 year »

only god to say about is the waiter was doing his job corectly manager was useless hotel was stinky no control of could not find it first after 20 min after they asked me what car again

AccorHotels certified review
Anonymous Business - 17/05/2017
« LOCAL AGRADAVEL »

OTIMO LOCAL , AGARDAVEL E ORGANIZADO

AccorHotels certified review
Anonymous Business - 07/05/2017

Most of employees compromised in serving very well the customers needs.

TripAdvisor certified review
Friends getaway - 26/04/2017
« Staff »

Staff / Location As usual the hotel staff are always friendly and looking to solve the problem in a short time. The location of the hotel allows you to make trips using public transport and in general the place is very pleasant to stay even with the noise of the planes due to be airplane route.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Brum, Thank you for taking the time to review your stay at Mercure Moema. It was with pleasure that we received your congratulations. We will not fail to share your comments with the entire team. Your satisfaction is the best reward for our employees who work every day to provide you an impeccable service. In the hope of welcoming you again, please accept our best regards. Francini Carrião Front Desk Leader Mercure SP Moema

AccorHotels certified review
Anonymous Families - 06/03/2017

Apartment was not so nice, furniture old and smelling was not good.

AccorHotels certified review
Anonymous Business - 27/02/2017

Ordered a picanha steak for dinner. Meat was pale and hard, as if it were frozen and defrosted in the microwave. Horrible.

AccorHotels certified review
Anonymous Business - 26/02/2017

Room service was not good, especially refilling Cafe and toiletry was done. I need to remind each and every day. Some times even the rooms are not cleaned.

AccorHotels certified review
Anonymous Business - 18/02/2017

Great service!

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Anonymous Business - 14/02/2017

Stay was good, room needs updating

AccorHotels certified review
Anonymous Business - 13/02/2017

excelente a estadia.

AccorHotels certified review
Anonymous Business - 10/02/2017

An expensive ticket, even compared to other Mercure hotels in the area. The apartment did not have AC in the living room, only in the bedroom, but this one would not reach the other room. Also, the AC in the room would drip water from it avery 5 min or so.... The breakfast, it actually looked nice, but the bread served definitely was not fresh as it was pretty dry. Uma tarifa muito cara, mesmo comparada a outros Mercure Hotels da mesma região, para não ter ar condicionado no apartamento todo. Não tinha ar na sala do quarto e o do quarto não alcançava a sala. O ar do quarto pingava de tempos em tempos em cima da cama. No café da manhã, até bem apresentável, mas nitidamente os pães não eram frescos daquele dia, estavam bem secos.

TripAdvisor certified review
Friends getaway - 18/01/2017
« Location »

The location of the hotel allows easy access to public transportation, shopping malls and also for those who enjoy walking take a walk around to Ibirapuera Park. And also you can go to the supermarket to shop, as well as some good restaurants

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Brum, Thank you for taking the time to review your stay at Mercure Moema. It was with pleasure that we received your congratulations. Waiting to see you soon! Francini Carrião Front Desk Leader Mercure SP Moema

AccorHotels certified review
Anonymous Couples - 17/01/2017

Great experience, good stay and beautiful place

AccorHotels certified review
Anonymous Couples - 17/01/2017

As expected. Good reception. Front desk, parking, cleaning in the room, breakfast.

AccorHotels certified review
Anonymous Couples - 01/12/2016

Well located hotel in Moema near restaurants, shops and businesses, the reason for our choice. Friendly and Attentive personnel, specially in the reçeption. The cleaning of the room was substandard.

AccorHotels certified review
Anonymous Business - 26/11/2016

I always stay at Mercure Moema. The staff is great and the location perfect.

AccorHotels certified review
Anonymous Business - 25/11/2016

The hotel is very well located, next to supermarkets, restaurants, and drug stores. The service in the hotel was fair. The room + bathroom were kept clean, which is a must. The toiletries were not replenished one day, but, after leaving a note to housekeeping, it was immediately taken care of. I really like the fact that the bedroom is separate from the living room, and both have TVs in them. I also appreciate the small refrigerator. I usually go to São Paulo for medical appointments, and some of my medications have to be kept in the fridge. We had a later flight and the hotel was kind to offer a later 2 pm checkout with no extra cost, which we much appreciated. I would recommend this hotel to other guests, and will certainly book it on my next trip.

AccorHotels certified review
Anonymous Business - 23/11/2016

Dentro do esperado.

AccorHotels certified review
Anonymous Couples - 16/11/2016

Room good, service prompt and courteous. Stay let down by restaurant - 'drinks voucher' is for 1 water or juice for the room, hardly the opportunity to relax with a drink after arriving at the hotel. Scrap it or do it properly. The quality of breakfast food is not good. It must be improved substantially.

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