Hotel - Pullman Dubai Creek City Centre Residences
Pullman Hotel Pullman Hotel

Pullman Dubai Creek City Centre Residences Hotel

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4.5/5 287 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel does not have a bar Bar
  • The hotel has a parking Parking
  • The hotel does not have a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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From 641.25 AED Non member rate
From 577.13 AED Member's rate Members’ Rate, join while you book
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00
Paying

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel (Paying)
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
    • Internet access via Fiber Optics
  • Parking
    • Private indoor parking
    • Private outdoor parking
    • Private enclosed outdoor parking
    • Public outdoor parking
    • Valet parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Accessible bathroom
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Air Conditioning
  • DUBAI INTERNATIONAL
  • Languages spoken at the hotel
    • English
    • French
  • Reception open 24 hours a day
  • Dry cleaning / Ironing
  • Currency exchange
  • Porter
  • Concierge

Leisure and activities

  • Outdoor heated pool  (Nearby)
  • Fitness centre  (Nearby)
  • Well-being  (Nearby)
    • Massage (Paying, Nearby)
    • Solarium (Nearby)
  • Babysitting on request
  • Golf  (Nearby)
  • Outdoor tennis court  (Nearby)
  • Other sports activities  (Nearby)
    • Billiards/Snooker (Paying, Nearby)
    • Bowling (Paying, Nearby)
    • Darts (Paying, Nearby)

Catering

  • Breakfast
  • Snack & beverage machine

Business services

  • Web Corner on a Mac  (Nearby)
  • Self service business centre  (Nearby)
  • Copy/print service available  (Nearby)
See all services

Hotel location

Our rooms

  • 131 rooms
  • 100% non-smoking hotel
  • 1 rooms for people with reduced mobility
  • 35 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Crib on request
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • TV with on-screen billing info
    • Telephone
    • Radio in room
    • Opening windows
    • WiFi in your room
    • Work desk in all rooms
    • TV room service ordering
    • Automatic temperature control
    • Crib on request
    • High speed transmission line
    • Iron in room
    • Internet access via Fiber Optics
    • Shower
    • Bathtub
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Operator wake up call
Our rooms fittings
4.5/5 AccorHotels Rating Based on 1,367 reviews

Our guest reviews for Pullman Dubai Creek City Centre Residences

100% genuine reviews from our guests

Find out more
4.5/5 TripAdvisor Rating Based on 287 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
AccorHotels certified review
Bello M. B. Families - 12/01/2018
« Alhaji »

Your services have been excellent, I have always enjoyed staying at your hotel and have recommended it to many of my friends and family. Wish you the best.

AccorHotels certified review
Gina Solo - 10/01/2018
« It was OK »

I've been staying at the Pullman Residence and/or Hotel at Deira for a few years now. I basically stay there because of convenience. It's connected to the shopping mall, so I have access to everything I need. It's also close to the airport and metro. I'm able to go about my day as usual with little help from the staff (thank goodness). I've noticed that the staff (front desk at Residence) can be a little snobbish at times. or should I say more friendly to others. I always feel rushed at check-in. I've noticed that the some guests before/after me may receive a warmer greeting. This time, they even wanted to charge 1000 AED for a deposit. This has never happened before. I'm glad that I spoke up and said something. In the middle of my stay I also witnessed another guest checking in, and they did not ask for 1000 AED for deposit. They were checked in as usual. So, I'm not sure what that was all about. If I was asked for 1000 AED, others should be asked for the same. I've stayed with this particular hotel for years, and at most, I've only been asked for 200 AED deposit...if any at all and I rarely order room service. Moreover, I received a spa treatment that I charged to my card and not to my room. The highlight of the experience this time was with Al Med. He delivered ice several times and he was so friendly. We had a brief conversation about his homeland Egypt. He has a great personality. Actually, all the concierge's and room service staff are very friendly and attentive. Going forward, I think I may stay at the Pullman Hotel, instead of the Residence. The Hotel staff is so friendly, and since I stay often they remember my face no matter how long it's been. Even when I walk through to use the business center or access the spa, I am greeted with warm smiles, conversations, and familiar faces. There is always a tasty welcome drink waiting for me there. (The Residence always forgets) I may not have the full kitchen and sitting room like I prefer, but it's no big deal. Again, I simply stay for convenience.

AccorHotels certified review
Mr I. S. Families - 06/01/2018
« MR I. S. »

EXTREMELY SATISFIED SPECIALLY YOUR STAFF MR. AMINE VERY HELPFUL COOPERATIVE COOL SUPERB VERY HAPPY TO DEAL WITH MR. AMINE HE IS A ASSEST OF YOUR HOTEL . THIS IS OUR FAMILY FAVOURITE HOTEL WHENEVER WE ARE COMING TO DUBAI WE LOVE TO STAY IN PULLMAN RESIDENCE OR PULLMAN HOTEL CITY CENTRE

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. I., Thank you for taking the time to share this nice review. At Pullman we strive to ensure our guest satisfaction and it is always gratifying to hear that we succeed. I would be very grateful if you could share your experience about your stay as well as about our team members on our TripAdvisor page here: https://www.tripadvisor.com/UserReviewEdit-g295424-d72…-e__2F__Hotel__5F__Review__2D__g295424__2D__d72…__2D__Reviews__2D__Pullman__5F__Dubai__5F__Creek__5F__City__5F__Centre__5F__Residences__2D__Dubai__5F__Emirate__5F__of__5F__Dubai__2E__html-Pullman_Dubai_Creek_City_Centre_Residences-Dubai_Emirate_of_Dubai.html By clicking on the link you will be redirected directly to the page on which you can leave your 5 star review! This is very important and encouraging for our team members; they will all be thankful if you could do so, and it will only take you a few minutes! Looking forward to welcoming you back soon. Kind Regards, Reda Zerrouk Hotel Manager Pullman Dubai Creek City Centre

AccorHotels certified review
Ebrahim O. Families - 06/01/2018
« Outstanding »

I was extremely happy with my stay. All the staff were very helpful.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. O., Thank you for taking the time to share this nice review. At Pullman we strive to ensure our guest satisfaction and it is always gratifying to hear that we succeed. I would be very grateful if you could share your experience about your stay as well as about our team members on our TripAdvisor page here: https://www.tripadvisor.com/UserReviewEdit-g295424-d72…-e__2F__Hotel__5F__Review__2D__g295424__2D__d72…__2D__Reviews__2D__Pullman__5F__Dubai__5F__Creek__5F__City__5F__Centre__5F__Residences__2D__Dubai__5F__Emirate__5F__of__5F__Dubai__2E__html-Pullman_Dubai_Creek_City_Centre_Residences-Dubai_Emirate_of_Dubai.html By clicking on the link you will be redirected directly to the page on which you can leave your 5 star review! This is very important and encouraging for our team members; they will all be thankful if you could do so, and it will only take you a few minutes! Looking forward to welcoming you back soon. Kind Regards, Reda Zerrouk Hotel Manager Pullman Dubai Creek City Centre

TripAdvisor review
Family - 06/01/2018
« Very good »

Room was ok ,location was excellent,bed was very cosy There was a smoky smell when we arrived ,alhought it was a non smoking floor Room was not properly cleaned during our stay Next time would get a creek room view ,breakfast should have more varieties same option each day makes meals time boring

AccorHotels certified review
Zakkiyya S. Families - 04/01/2018
« Very pleasant »

We enjoyed our stay thoroughly, appreciated the upgrade to a Creek view apartment, which was spacious & comfortable. The cleaners Shree & Yolanda were most helpful & went of there way to make our stay comfortable. Thank you

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. S., Thank you for taking the time to share this nice review. At Pullman we strive to ensure our guest satisfaction and it is always gratifying to hear that we succeed. I would be very grateful if you could share your experience about your stay as well as about our team members on our TripAdvisor page here: https://www.tripadvisor.com/UserReviewEdit-g295424-d72…-e__2F__Hotel__5F__Review__2D__g295424__2D__d72…__2D__Reviews__2D__Pullman__5F__Dubai__5F__Creek__5F__City__5F__Centre__5F__Residences__2D__Dubai__5F__Emirate__5F__of__5F__Dubai__2E__html-Pullman_Dubai_Creek_City_Centre_Residences-Dubai_Emirate_of_Dubai.html By clicking on the link you will be redirected directly to the page on which you can leave your 5 star review! This is very important and encouraging for our team members; they will all be thankful if you could do so, and it will only take you a few minutes! Looking forward to welcoming you back soon. Kind Regards, Reda Zerrouk Hotel Manager Pullman Dubai Creek City Centre

AccorHotels certified review
Olli Families - 03/01/2018
« Very good hotel, but not excellent »

We were family of four (two teens) and spent four night during Christmas time. Two bedroom apartment was really clean and spacious. Kitchen was well equipped. Three TV's altogether were more than enough. Our balcony was facing the afternoon sun, which was nice. We had a river view although it the view was mainly covered by the roof of Deira City Centre Mall. Shower pressure was really low, but it did it's job. Although shower wall was not good at all. You need to shower really carefully, otherwise you will have a really wet bathroom floor. Dubai int. airport is really close. Also access to mall downstairs is really handy. Metro station was also close and we used that a lot. Staff were really helpful and polite. Gym and pool area were really nice as well and not crowded at all. Breakfast was a slight disappointment. Not because that were not enough offering, but it the place was way too crowded. If you go there later than 9:30 am, you have to queue guite a long time. One morning we were not able to get a table for four, so we took separate two persons tables. When it was totally full of people, they also run out some food. But said this, food was tasty and good enough. Would I go there back? Probably not, because Dubai is full good hotels and we actually tried another apartment in Dubai Marina.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. S., We very much appreciate your comments regarding your stay at the Pullman Dubai Creek City Centre Residences. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Moreover, we take all your comments into consideration because we are convinced that listening to our guests is the best way to achieve their satisfaction. We regret to know that we have not met your expectations in some aspects. We were disheartened to read that you were not totally satisfied with the breakfast experience. We have discussed your comments regarding these points with the concerned departmental managers to ensure that they are used to improve experience for our guests. Thank you again for sharing your experience, and we hope that overall you enjoyed your holidays. Looking forward to welcoming you back again. Sincerely, Reda Zerrouk Hotel Manager Pullman Dubai Creek City Centre

AccorHotels certified review
Anonymous Families - 01/01/2018
« Great staff, good facilities »

Staff were great, couldn't be more helpful. Apartment was always kept clean and tidy and was pretty well equipped.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Mcnulty, Thank you for taking the time to share this nice review. At Pullman we strive to ensure our guest satisfaction and it is always gratifying to hear that we succeed. I would be very grateful if you could share your experience about your stay as well as about our team members on our TripAdvisor page here: https://www.tripadvisor.com/UserReviewEdit-g295424-d299708-Pullman_Dubai_Creek_City_Centre-Dubai_Emirate_of_Dubai.html By clicking on the link you will be redirected directly to the page on which you can leave your 5 star review! This is very important and encouraging for our team members; they will all be thankful if you could do so, and it will only take you a few minutes! Looking forward to welcoming you back soon. Kind Regards, Reda Zerrouk Hotel Manager Pullman Dubai Creek City Centre

AccorHotels certified review
Kp Families - 31/12/2017
« Comfortable »

I liked the Pullman overall, but I had a ew issues. See Below: The Residences is nice and modern. It is on the backside of the hotel, which is attached to the mall. That is a convenient feature. The rooms are large and comfortable. Bathrooms were nice. Fruit on arrival was a nice feature. Location is good. I think the rooms need to be cleaned better. Like the walls. The extra security lock was broken (room 556).The housekeepers need to replace what we used. We used 4 towels and only got 2 back. No dish liquid in the apartment and no paper towels. Dishes were not cleaned when the housekeeper came. I did not like that in order to use some of the amenities I had to walk across the parking lot to the hotel side. It's just inconvenient. Bathrooms were small.

Our hotel has responded to the review
Our hotel has responded to the review

Dear P., We very much appreciate your comments regarding your stay at the Pullman Dubai Creek City Centre Residences. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Reda Zerrouk Hotel Manager Pullman Dubai Creek City Centre

AccorHotels certified review
Jehangir Z. Families - 30/12/2017
« z. »

Couldn't be happier it was great

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. z., Thank you for taking the time to share this nice review. At Pullman we strive to ensure our guest satisfaction and it is always gratifying to hear that we succeed. I would be very grateful if you could share your experience about your stay as well as about our team members on our TripAdvisor page here: https://www.tripadvisor.com/UserReviewEdit-g295424-d72…-e__2F__Hotel__5F__Review__2D__g295424__2D__d72…__2D__Reviews__2D__Pullman__5F__Dubai__5F__Creek__5F__City__5F__Centre__5F__Residences__2D__Dubai__5F__Emirate__5F__of__5F__Dubai__2E__html-Pullman_Dubai_Creek_City_Centre_Residences-Dubai_Emirate_of_Dubai.html By clicking on the link you will be redirected directly to the page on which you can leave your 5 star review! This is very important and encouraging for our team members; they will all be thankful if you could do so, and it will only take you a few minutes! Looking forward to welcoming you back soon. Kind Regards, Reda Zerrouk Hotel Manager Pullman Dubai Creek City Centre

AccorHotels certified review
Mohomed R. Families - 28/12/2017
« SUPERB »

Nice Service and Good Staff

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. R., Thank you for taking the time to share this nice review. At Pullman we strive to ensure our guest satisfaction and it is always gratifying to hear that we succeed. I would be very grateful if you could share your experience about your stay as well as about our team members on our TripAdvisor page here: https://www.tripadvisor.com/UserReviewEdit-g295424-d299708-Pullman_Dubai_Creek_City_Centre-Dubai_Emirate_of_Dubai.html By clicking on the link you will be redirected directly to the page on which you can leave your 5 star review! This is very important and encouraging for our team members; they will all be thankful if you could do so, and it will only take you a few minutes! Looking forward to welcoming you back soon. Kind Regards, Reda Zerrouk Hotel Manager Pullman Dubai Creek City Centre

AccorHotels certified review
M. F. Families - 27/12/2017
« f. vacation at Pullman »

Amazing staff ,,super hospitality and love coming back to this hotel !!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. M., We very much appreciate your comments regarding your stay at the Pullman Dubai Creek City Centre Residences. It is always a pleasure to receive positive feedback. I will share your comments with our team.We see that you have scored us low on the Wi-Fi, the team is currently working on the upgrade for a better facility for our guest. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Reda Zerrouk Hotel Manager Pullman Dubai Creek City Centre

AccorHotels certified review
Fahad A. Business - 23/12/2017
« nice place »

cosy and relaxing

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Abdullah, We very much appreciate your comments regarding your stay at the Pullman Dubai Creek City Centre Residences. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Reda Zerrouk Hotel Manager Pullman Dubai Creek City Centre

AccorHotels certified review
Ahmed Business - 22/12/2017
« Very good »

As usual everything was very good

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Wahab, We very much appreciate your comments regarding your stay at the Pullman Dubai Creek City Centre Residences. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Reda Zerrouk Hotel Manager Pullman Dubai Creek City Centre

AccorHotels certified review
Hussein Families - 22/12/2017

Excellent

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Al Lawati, We very much appreciate your comments regarding your stay at the Pullman Dubai Creek City Centre Residences. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Reda Zerrouk Hotel Manager Pullman Dubai Creek City Centre

AccorHotels certified review
Damian S. S. Families - 21/12/2017
« Mr. Damian Santosh S. »

The staff was extremely polite and helpful. Apartment was very clean and comfortable.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr Damian Santosh S., Thank you for taking the time to share this nice review. At Pullman we strive to ensure our guest satisfaction and it is always gratifying to hear that we succeed. I would be very grateful if you could share your experience about your stay as well as about our team members on our TripAdvisor page here: https://www.tripadvisor.com/UserReviewEdit-g295424-d72…-e__2F__Hotel__5F__Review__2D__g295424__2D__d72…__2D__Reviews__2D__Pullman__5F__Dubai__5F__Creek__5F__City__5F__Centre__5F__Residences__2D__Dubai__5F__Emirate__5F__of__5F__Dubai__2E__html-Pullman_Dubai_Creek_City_Centre_Residences-Dubai_Emirate_of_Dubai.html By clicking on the link you will be redirected directly to the page on which you can leave your 5 star review! This is very important and encouraging for our team members; they will all be thankful if you could do so, and it will only take you a few minutes! Looking forward to welcoming you back soon. Kind Regards, Reda Zerrouk Hotel Manager Pullman Dubai Creek City Centre

TripAdvisor review
Solo travel - 21/12/2017
« Very good hotel with excellent service from the reseption house keeping security , all facilities are available »

Special location inside city center , free WiFi , amazing furniture , helpful and kind stuff specially mr morkos who are very professional and helpful all the time even in his off hours he was always there for any help , all reseption stuff are great and house keeping also are very helpful and doing there job with a smile , the Securty the bill boy all the stuff are great , makes you feels at home

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Amr S, Thank you very much for staying at Pullman Dubai Creek City Centre. We sincerely appreciate your comments about your recent stay at our hotel it is always a pleasure to receive such positive comments. I will make sure to share your kind words with our team members, who will certainly be very encouraged and motivated by knowing that you enjoyed staying with us and that we will have the pleasure to welcome you back soon. Once again thank you for your valuable review; It was a pleasure to have you staying with us and it is always encouraging to get positive feedback. We look forward to having you back soon at Pullman Dubai Deira City Centre and we hope you do give us the chance to design you another vibrant journey. Warm regards, Nishan Silva General Manager

AccorHotels certified review
Dr A. A. Solo - 20/12/2017
« Good but not great »

It took me more than an hour to check in. One night I was having severe headache and I called the reception asking for a pain killer. The lady told me we are not allowed because of possible allergen. I told her I am a doctor and I can show you my ID, she still would not help. She offered to call the ambulance but I was not going to wait because I was in a very bad shape. So, I had to go out my self to the farmacy to buy the pain killer. I felt really bad and I was disappointed.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Dr. Abuhaimed, Thank you for taking the time to tell us about your experience at the Pullman Dubai Creek City Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Reda Zerrouk Hotel Manager Pullman Dubai Creek City Centre

AccorHotels certified review
G. Families - 19/12/2017
« G. »

was good, only there is only 2 drinking glass, not enough of cooking pans, there was only 1cooking pan, no sponge and washing up liquid

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. Gretel, We very much appreciate your comments regarding your stay at the Pullman Dubai Creek City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Your constructive feedback helps us to improve and better our facilities and services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Reda Zerrouk Hotel Manager Pullman Dubai Creek City Centre

AccorHotels certified review
Omobola Families - 17/12/2017
« Enjoyed our stay »

The hotel was very nice. Very clean and the aesthetics excellent.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms Omobola F., Thank you for taking the time to share this nice review. At Pullman we strive to ensure our guest satisfaction and it is always gratifying to hear that we succeed. I would be very grateful if you could share your experience about your stay as well as about our team members on our TripAdvisor page here: https://www.tripadvisor.com/UserReviewEdit-g295424-d72…-e__2F__Hotel__5F__Review__2D__g295424__2D__d72…__2D__Reviews__2D__Pullman__5F__Dubai__5F__Creek__5F__City__5F__Centre__5F__Residences__2D__Dubai__5F__Emirate__5F__of__5F__Dubai__2E__html-Pullman_Dubai_Creek_City_Centre_Residences-Dubai_Emirate_of_Dubai.html By clicking on the link you will be redirected directly to the page on which you can leave your 5 star review! This is very important and encouraging for our team members; they will all be thankful if you could do so, and it will only take you a few minutes! Looking forward to welcoming you back soon. Kind Regards, Reda Zerrouk Hotel Manager Pullman Dubai Creek City Centre

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