Hotel - Pullman Dubai Creek City Centre Residences
Pullman Hotel Pullman Hotel

Pullman Dubai Creek City Centre Residences Hotel

4.5/5 454 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel does not have a bar Bar
  • The hotel has a parking Parking
  • The hotel does not have a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 15h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel (Paying)
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Internet access via Fiber Optics
  • Parking
    • Private indoor parking
    • Private outdoor parking
    • Private enclosed outdoor parking
    • Public outdoor parking
    • Valet parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Accessible bathroom
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Air Conditioning
  • DUBAI INTERNATIONAL
  • Languages spoken at the hotel
    • Chinese Mandarin
    • English
    • French
  • Reception open 24 hours a day
  • Dry cleaning / Ironing
  • Currency exchange
  • Porter
  • Concierge

Leisure and activities

  • Outdoor heated pool  (Nearby)
  • Fitness centre  (Nearby)
  • Well-being  (Nearby)
    • Massage
    • Sauna (Nearby)
    • Solarium (Nearby)
  • Babysitting on request
  • Golf  (Nearby)
  • Outdoor tennis court  (Nearby)
  • Other sports activities  (Nearby)
    • Billiards/Snooker
    • Bowling
    • Darts

Catering

  • Breakfast
  • Snack & beverage machine

Business services

  • Web Corner on a Mac  (Nearby)
  • Self service business centre  (Nearby)
  • Copy/print service available  (Nearby)
See all services

Our rooms

  • 130 rooms
  • 100% non-smoking hotel
  • 1 rooms for people with reduced mobility
  • 35 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • TV with on-screen billing info
    • Telephone
    • Radio in room
    • Opening windows
    • WIFI in your room
    • Work desk in all rooms
    • TV room service ordering
    • Automatic temperature control
    • Baby bed
    • High speed transmission line
    • Iron in room
    • Internet access via Fiber Optics
    • Shower
    • Bathtub
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Operator wake up call
Our rooms fittings
4.6/5 AccorHotels Rating 1,681 reviews

Our guest reviews for Pullman Dubai Creek City Centre Residences

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.5/5 TripAdvisor Rating 454 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Ahmed Families - 08/12/2018 AccorHotels certified review
« Great Hotel »

It was nice and smooth

Sarosh C. Families - 05/12/2018 AccorHotels certified review
« Overall Experience Extremely Satisfied »

I am an ACCOR CLUB member : 30…0813. As I was unable to access my booking on Accorhotels.com site due to net problems at my end, I decided to call directly the Pullman Dubai Creek City Centre Residences reservation department and made my reservation. Had also mentioned in my initial correspondence that I am an Accor Club Member. Lost out on accumulating my Accor Club Points. Overall experience was very satisfactory. Few comments : My room no: 959 - No convenient plug points in the master bedroom & bathroom for using a hair dryer.

Loshan Families - 02/12/2018 AccorHotels certified review
« Fantastic stay with all what Dubai has to offer just a short drive away »

Stayed early November for a weeks at this hotel. The staff was wonderful and extremely helpful. Very close to all the attractions including city centre, gold and spice souks, downtown and aloe more.

Anonymous Business - 01/12/2018 AccorHotels certified review
« I would not stay again »

The property is neat and clean but lack a view. Walking to the main building for breakfast every morning is a pain. The staff is non-accomodative and does not give a very comfortable feel.

Nadia A. Solo - 30/11/2018 AccorHotels certified review
« Good »

It was great i had a good time

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Guest, We very much appreciate your comments regarding your stay at the Pullman Dubai Creek City Centre Residences. It is always a pleasure to receive positive feedback. We are sure that this feedback will serve as an encouragement to all of our ''Heartists'' as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Reda Zerrouk Hotel Manager Pullman Dubai Creek City Centre

Pol C. Families - 30/11/2018 AccorHotels certified review
« Extremely clean, courteous staffs including the valet guys, facilities excellent »

I was with my family and 2 American guests who were very very happy. Great accommodation, great breakfast, too!!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Guest, We very much appreciate your comments regarding your stay at the Pullman Dubai Creek City Centre Residences. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Reda Zerrouk Hotel Manager Pullman Dubai Creek City Centre

Sue Families - 29/11/2018 AccorHotels certified review
« A very comfortable stay »

The apartment was very clean and comfortable. We found the staff quite friendly and helpful although perhaps not all were particularly knowledgeable about the region / city. We went to the local restaurant 'Boardwalk' at the nearby Golf Club and the young woman on reception had never heard of it or knew where it was.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, I am delighted to read your review and thank you for taking the time to write such an excellent feedback regarding your recent stay at The Pullman Dubai Creek City Centre Hotel & Residences.. We, at the Pullman ensure that all valued guests receive uninterrupted and impeccable service and attention throughout their stay. We likewise anticipate guest's needs and create exceptional Pullman experience that gives lasting memories to our discerning clients. Furthermore, it gives us great pride and joy that our guests leaves the hotel with nothing but all praises about our hotel, overall facilities, modern and comfortable room, delectable cuisines, luxurious amenities, an incomparable hospitality and a fully connected location. Our sincere thanks for your genuine recommendation. Once again, thank you for your exceptional feedback and we look forward to welcoming you back soon. Sincerely, Reda Zerrouk Hotel Manager Pullman Dubai Creek City Centre

Anonymous Families - 27/11/2018 AccorHotels certified review

its was very good we already have another booking staff service was quite good specially Bishal

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Guest, Thank you for your great comments following your stay in Pullman Dubai Creek City Centre Residences. We sincerely appreciate your feedback about your recent stay at our hotel it is always a pleasure to receive such a positive response. Please rest assured that your kind words will be shared with our “Heartists” especially Bishal who would certainly be very encouraged and motivated by knowing that you enjoyed staying with us. We look forward to having you back soon at Pullman Dubai Creek City Centre and we hope you do give us the chance to design your next vibrant journey. Sincerely, Reda Zerrouk Hotel Manager Pullman Dubai Creek City Centre

Georges G. Couples - 23/11/2018 AccorHotels certified review
« Great stay »

Great and relaxing stay

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Guest, Thank you for your great comments following your stay in Pullman Dubai Creek City Centre Residences. We sincerely appreciate your feedback about your recent stay at our hotel it is always a pleasure to receive such a positive response. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Reda Zerrouk Hotel Manager Pullman Dubai Creek City Centre

M. Y. Business - 22/11/2018 AccorHotels certified review
« Reservation was cancelled?? »

Before I stay, your website asked me to web check in and I received this message "Your online check-in has been successful : your key will be ready for you when you arrive." However, when I arrived (7pm), reception said room was cancelled because I arrived too late. I cannot understand the situation.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Guest, Thank you for taking the time to tell us about your experience at the Pullman Dubai Creek City Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Reda Zerrouk Hotel Manager Pullman Dubai Creek City Centre

Angie D. Couples - 21/11/2018 AccorHotels certified review
« Caring hospitable »

From check in with Fouzia who accommodated our request and managed to get a splendid room To the chef who made our amazing anniversary cake to the staff who created swans out of towels for our special anniversary To Nadeem the concierge and the rest of the team u made our Dubai experience special (Having been to Dubai all our lives and stayed in various hotels around the city

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Guest, Thank you for your great comments following your stay in Pullman Dubai Creek City Centre Residences. We sincerely appreciate your feedback about your recent stay at our hotel it is always a pleasure to receive such a positive response. Please rest assured that your kind words will be shared with our “Heartists” especially Fouzia, Nadeem & our chefs who would certainly be very encouraged and motivated by knowing that you enjoyed staying with us. We look forward to having you back soon at Pullman Dubai Creek City Centre and we hope you do give us the chance to design your next vibrant journey. Sincerely, Reda Zerrouk Hotel Manager Pullman Dubai Creek City Centre

George T. Couples - 19/11/2018 AccorHotels certified review
« Just perfect »

Clean room Very courteous staff Convenient location

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Guest, First and foremost, allow me to thank you for your loyalty and for a positive review which will definitely encourage our “Heartists” to continue delivering great quality service to meet the expectations of our guests. I am pleased that you enjoyed your stay with us. It is wonderful to hear that you appreciated our luxurious and high quality services of our Hotel. We look forward to welcoming you again soon at Pullman Dubai Creek City Centre. Sincerely, Reda Zerrouk Hotel Manager Pullman Dubai Creek City Centre

Paul K. Families - 17/11/2018 AccorHotels certified review
« Pleasant stay comfortable rooms. »

Large and comfortable rooms. Good location to explore Dubai.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for your feedback regarding your recent visit at The Pullman Dubai Creek City Centre Hotel & Residences. First of all, please accept my sincere apology regarding the hiccup you had encountered in regards to the water leakage in the bathroom and kitchen sink. On a positive note, thank you for your excellent comments about our luxurious rooms and most of all our “Heartists”. They definitely are the jewels we are proud of, who take the Pullman Experience to the next level. We look forward to welcoming you back soon at The Pullman Dubai Creek City Centre. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Reda Zerrouk Hotel Manager Pullman Dubai Creek City Centre

Yousef A. Business - 16/11/2018 AccorHotels certified review
« Good »

Good

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Guest, We very much appreciate your comments regarding your stay at the Pullman Dubai Creek City Centre Residences. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Reda Zerrouk Hotel Manager Pullman Dubai Creek City Centre

Surender Business - 14/11/2018 AccorHotels certified review
« Home away from home. »

very good and like home away from home.Loaction was perfect with adjoining amenities.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Guest, It is with immense gratitude that we read your review and we are glad that you enjoyed your family vacation at the Pullman Dubai Creek City Centre Residences. Thank you so much for your kind words. It makes us extremely happy to read that you appreciated the hotel’s location. Being close to the most visited attractions and shopping malls is a blessing. We could not be happier that is suited you completely. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Reda Zerrouk Hotel Manager Pullman Dubai Creek City Centre

Samyah A. Families - 13/11/2018 AccorHotels certified review
« Terrible..this time around »

I emailed reservation twice about my arrival ( early flight at 3 am) and if anything is required. No body bothered to tell me i needed to reserve one day extra before my arrival date. This caused me to arrive early, tired, and no accommodation available for me and my child it was the worst experience ever. I had a mental breakdown due to a very long day, lack of sleep and then i arrived to this. Pullman had always been my No. 1 choice when im im Dubai but i realized they dont handle loyal customers any different with special care.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for your feedback regarding your recent visit at The Pullman Dubai Creek City Centre Hotel & Residences. First of all, please accept my sincere apology regarding the hiccup you had encountered in regards to the early arrival confusion. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Reda Zerrouk Hotel Manager Pullman Dubai Creek City Centre

Shaillender M. Families - 13/11/2018 AccorHotels certified review
« Great and comfortable stay »

We enjoyed our stay at the Pullman Dubai. The room was extremely comfortable and well equipped to make our stay very comfortable. The breakfast was the same for all the days and a little variety in changing the menu could have helped us who stayed for 6 days.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Guest, First and foremost, allow me to thank you for your loyalty and for a positive review which will definitely encourage our “Heartists” to continue delivering great quality service to meet the expectations of our guests. We are happy you have enjoyed our services, along with the hotel location and facilities especially at our All Day Dining Restaurant “Medley” which is taken care by our talented chefs and Gastronomic specialists and the rest of the Food & Beverage team. I would definitely share you feedback with our chef in regards to the food variety. The rooms in the hotel are designed and furnished to accommodate the needs of our guests by providing a seamless journey. We are very fortunate to be directly connected to one of the best shopping destinations as the City Centre Deira Mall, as well as close to the metro and bus stations. We are pleased you have enjoyed your stay with us. Once again thank you for your generous comments and we look forward to welcoming you back soon at Pullman Dubai Creek City Centre. Reda Zerrouk Hotel Manager Pullman Dubai Creek City Centre

Hani S. Business - 08/11/2018 AccorHotels certified review

Satisfied

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Guest, We very much appreciate your comments regarding your stay at the Pullman Dubai Creek City Centre Residences. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Reda Zerrouk Hotel Manager Pullman Dubai Creek City Centre

Gail M. Families - 07/11/2018 AccorHotels certified review
« Excellent hotel, great staff, perfect family holiday »

Early check in, room was perfect and spacious with view over the creek. Facilities are great; pool was spotless, plenty sun beds, good pool bar. Used the gym loads, great facilities and an instructor on hand. Hotel being attached to the mall is massive bonus and staying in the residences the Carrefour was a god send. I couldn’t fault the staff at all, friendly and attentive without being obtrusive.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Guest, Thank you for your great comments following your stay in Pullman Dubai Creek City Centre Residences. We sincerely appreciate your feedback about your recent stay at our hotel it is always a pleasure to receive such a positive response. The rooms in the hotel are designed and furnished to accommodate the needs of our guests by providing a seamless journey. We are very fortunate to be directly connected to one of the best shopping destinations as the City Centre Deira Mall, as well as close to the metro and bus stations. We are pleased you have enjoyed your stay with us. Once again thank you for your generous comments and we look forward to welcoming you back soon at Pullman Dubai Creek City Centre. Sincerely, Reda Zerrouk Hotel Manager Pullman Dubai Creek City Centre

Mohammad Families - 06/11/2018 AccorHotels certified review
« Excellent as always! Second stay here. »

Excellent customer service. Clean and fresh accommodation. Very helpful house keeping team ( big thanks to Mohan and the team that took care of 9th floor). Highly recommend for families with young kids. Excellent reservations team ( thanks jovelyn) Professional and help management ( thanks Marcus who’s the night manager). Delicious and extensive buffet breakfast to cater for all tastes ( kids loved the fresh pancakes, thanks to breakfast staff especially the chef on patisserie section ( king of multi tasking, keeps everyone happy) Friendly porters. Finally if all the good things above are not enough then you have the added bonus that the Pullman is linked to Deira City Centre which has something for everyone :) Great places to eat , shop, Magic planet for the kids ( rides, games) , and has the metro station on its door step for you to explore the wonders of Dubai .

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for choosing Pullman Dubai Creek City Centre Hotel & Residences. I am pleased that you enjoyed your stay with us. It is wonderful to hear that you appreciated our luxurious and high quality services of our Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We look forward to welcoming you again soon at Pullman Dubai Creek City Centre. Sincerely, Reda Zerrouk Hotel Manager Pullman Dubai Creek City Centre

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