Hotel - Pullman Dubai Creek City Centre Residences
Pullman Hotel Pullman Hotel

Pullman Dubai Creek City Centre Residences Hotel

4.5/5 388 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel does not have a bar Bar
  • The hotel has a parking Parking
  • The hotel does not have a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 15h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel (Paying)
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
    • Internet access via Fiber Optics
  • Parking
    • Private indoor parking
    • Private outdoor parking
    • Private enclosed outdoor parking
    • Public outdoor parking
    • Valet parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Accessible bathroom
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Air Conditioning
  • DUBAI INTERNATIONAL
  • Languages spoken at the hotel
    • Chinese Mandarin
    • English
    • French
  • Reception open 24 hours a day
  • Dry cleaning / Ironing
  • Currency exchange
  • Porter
  • Concierge

Leisure and activities

  • Outdoor heated pool  (Nearby)
  • Fitness centre  (Nearby)
  • Well-being  (Nearby)
    • Massage
    • Sauna (Nearby)
    • Solarium (Nearby)
  • Babysitting on request
  • Golf  (Nearby)
  • Outdoor tennis court  (Nearby)
  • Other sports activities  (Nearby)
    • Billiards/Snooker
    • Bowling
    • Darts

Catering

  • Breakfast
  • Snack & beverage machine

Business services

  • Web Corner on a Mac  (Nearby)
  • Self service business centre  (Nearby)
  • Copy/print service available  (Nearby)
See all services

Our rooms

  • 130 rooms
  • 100% non-smoking hotel
  • 1 rooms for people with reduced mobility
  • 35 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • TV with on-screen billing info
    • Telephone
    • Radio in room
    • Opening windows
    • WiFi in your room
    • Work desk in all rooms
    • TV room service ordering
    • Automatic temperature control
    • Baby bed
    • High speed transmission line
    • Iron in room
    • Internet access via Fiber Optics
    • Shower
    • Bathtub
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Operator wake up call
Our rooms fittings
4.6/5 AccorHotels Rating 1,574 reviews

Our guest reviews for Pullman Dubai Creek City Centre Residences

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.5/5 TripAdvisor Rating 388 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Kevin Business - 05/08/2018 AccorHotels certified review
« Not treated as I would have expected »

Most of the tome the experience was good but the last few months Overcharged my rental Removed from my room a day early Came home to find my washing machine being used by the hotel staff on two occasions Requested ID for a friend in the hotel

Allison A. Families - 05/08/2018 AccorHotels certified review
« Excellent »

My family and I felt welcome and always had a quick response to any issue we experienced. Musa at the front desk was brilliant! Quick minded and always willing to help. I would definitely recommend your hotel to friends and family.

Mike Solo - 05/08/2018 AccorHotels certified review
« One year at Pullman residence »

I would like to spend few words about this Hotel experience, I lived there for almost a year and the facility is fantastic...under all aspects you may consider choosing an hotel. A special thank you to the Stuff All...amazing guys fm Management to Front desk and Gym/Pool Guys, here following some of them by name: Kifle, Charles, Farley, Anoop, Hamid, Mussa, Elamir, Nuqman, Amine, Fouzia, Schankar and Faraz. My apologizes if I forgot someone, anyhow whatever they can do to get your staying better they for sure will do that! So a very strong recommendation for whatever you choose between Residence and Hotel. Thank you so much, was a great time there!

Ammar A. Families - 29/07/2018 AccorHotels certified review
« Bad experience »

I stayed at your hotel apartments and the receptionist had a bad attitude towards us I didn't feel any respect from her side and we also had a difficulty with the breakfast because my grandparents can't walk long distances and use the stairs and to go to the breakfast we had to go through the garage or the swimming pool

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Guest, Thank you for taking the time to tell us about your experience at the Pullman Dubai Creek City Centre Residences. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Reda Zerrouk Hotel Manager Pullman Dubai Creek City Centre

Vul Friends - 29/07/2018 AccorHotels certified review
« Very comfortable »

It's a very convenient location as it's attached to the deira city centre mall, very near the metro, and just 15min away frm airport. Highly recommend

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Guest, Thank you for your great comments following your stay in Pullman Dubai Creek City Centre Residences. We sincerely appreciate your feedback about your recent stay at our hotel it is always a pleasure to receive such a positive response. Please rest assured that your kind words will be shared with our “Heartists” , who would certainly be very encouraged and motivated by knowing that you enjoyed staying with us. We are very pleased to know that our rooms, overall facilities and ambiance have met all your expectations. We are likewise happy to learn that you had a comfortable and relaxing stay experience. We look forward to having you back soon at Pullman Dubai Creek City Centre and we hope you do give us the chance to design your next vibrant journey. Sincerely, Reda Zerrouk Hotel Manager Pullman Dubai Creek City Centre

N. Business - 25/07/2018 AccorHotels certified review
« Good Experience, though could have been better »

We booked via Booking.com and this being our second visit, we knew the experience was going to be lovely. Our only complaint was with our bathroom which kept flooding once we took a shower. After complaining we were made to understand that the shower door is the problem as it does not drain water back into the bathtub hence the spillage to the floor. This inconvenienced us as we had to make do with a wet floor despite using about 3-4 floor towels to soak up the water. Request for another room was impossible as we were made to understand 'all rooms were fully occupied'. Despite this inconvenience, we still prefer Pullman Creek City Centre due to its location and the convenience to means of transport from Deira mall. Our last stay in April was with our children and they all enjoyed their stay; safe for the breakfast which was not very interesting and influenced our last booking 'without breakfast'. All staff are friendly, helpful and our room was kept clean all the time.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Guest, We very much appreciate your comments regarding your stay at the Pullman Dubai Creek City Centre Residences. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Your constructive feedback has been taken into consideration, we will keep a note of it for your upcoming stays with us. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Reda Zerrouk Hotel Manager Pullman Dubai Creek City Centre

M B. M. Families - 23/07/2018 AccorHotels certified review
« Muhammad Bahjat M. »

The reception and common corridors air conditioning wasn't functioning causing a lot of humid and suffocating for asthmatic people like me and my family. Very uncomfortable. Didn't complain as receptionist told us at check in the AC has gone wrong can't hammer and drill for long time disturbing guests

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Guest, Thank you for your feedback regarding your recent visit at The Pullman Dubai Creek City Centre Hotel & Residences. First of all, please accept my sincere apology regarding the hiccup you had encountered in regards to the air conditioning, we will keep in observance your preferences for your future stays. At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Reda Zerrouk Hotel Manager Pullman Dubai Creek City Centre

Syed Z. M. Families - 23/07/2018 AccorHotels certified review
« Nice and comfortable stay »

It was extremely satisfying and relaxing. We enjoyed the breakfast and the proximity to the mall.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Guest, Thank you very much for staying at Pullman Dubai Creek City Centre. We sincerely appreciate your comments about your recent stay at our hotel it is always a pleasure to receive such positive comments. I will make sure to share your kind words with our team members, who will certainly be very encouraged and motivated by knowing that you enjoyed staying with us and that we will have the pleasure to welcome you back soon. Once again thank you for your valuable review; It was a pleasure to have you staying with us and it is always encouraging to get positive feedback. We look forward to having you back soon at Pullman Dubai Deira City Centre and we hope you do give us the chance to design you another vibrant journey. Kind Regards, Reda Zerrouk Hotel Manager Pullman Dubai Creek City Centre

Anonymous Families - 17/07/2018 AccorHotels certified review
« Nice »

Good staff and helpfull . Clean,quite and comfortable rooms

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for choosing Pullman Dubai Creek City Centre Hotel & Residences. I am pleased that you enjoyed your stay with us. It is wonderful to hear that you appreciated our luxurious and high quality services of our Hotel. The rooms in the hotel are designed and furnished to accommodate the needs of our guests by providing a seamless journey. We are very fortunate to be directly connected to one of the best shopping destinations as the City Centre Deira Mall, as well as close to the metro and bus stations. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Reda Zerrouk Hotel Manager Pullman Dubai Creek City Centre

Mansour A. H. Solo - 11/07/2018 AccorHotels certified review
« Fantastic »

Excellent

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, We very much appreciate your comments regarding your stay at the Pullman Dubai Creek City Centre Residences. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Reda Zerrouk Hotel Manager Pullman Dubai Creek City Centre

Ahmed A. H. Families - 09/07/2018 AccorHotels certified review
« Wonderfull in every sense of the word »

Very convenient, having everything you want within the reach of your hands and stone throws. My children always find Pullman is the place that provides all in one place.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, I am delighted to read your review and thank you for taking the time to write such an excellent feedback regarding your recent stay at Pullman Dubai Creek City Centre Hotel & Residences. We, at The Pullman, Dubai ensure that all valued guests receive uninterrupted and impeccable service and attention throughout their stay. We likewise anticipate guest's needs and create exceptional Pullman experience that gives lasting memories to our discerning clients. Our sincere thanks and appreciation for your heartfelt recommendation. We sincerely hope that on your next travel to the city, Pullman Dubai Creek City Centre. will be your chosen destination again as we look forward to welcoming you back in not so distant future. Kind Regards, Reda Zerrouk Hotel Manager Pullman Dubai Creek City Centre

Dee Friends - 06/07/2018 AccorHotels certified review
« Comfortable, Well equipped residence, Fast service »

This is one of the coolest, cleanest qnd neatest places i’ve ever stayed in. It is not my first experience with them, I always love staying in this property and I love how friendly the staff is.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Guest, Thank you for your great comments following your stay in Pullman Dubai Creek City Centre Residences. We sincerely appreciate your feedback about your recent stay at our hotel it is always a pleasure to receive such a positive response. Please rest assured that your kind words will be shared with our “Heartists”, who would certainly be very encouraged and motivated by knowing that you enjoyed staying with us. We look forward to having you back soon at Pullman Dubai Creek City Centre and we hope you do give us the chance to design your next vibrant journey. Kind Regards, Reda Zerrouk Hotel Manager Pullman Dubai Creek City Centre

I. S. Families - 06/07/2018 AccorHotels certified review
« I. S. »

very happy as usual family favourite hotel main location staff superb very cooperative speciallyon the hotel check in counter front desk mr. amine & boy mr. james they both are fantastic and very cooperative and helpful on the whole every thing was extraoridinary superb. many thanks in advance

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for your amazing review posted about your recent stay at Pullman Dubai Creek City Centre Residences. We are truly delighted to know that you had an unforgettable experience and were astonished by the quality of service and the special admiration and attention given to you and your family by Amine and James. Thank you for your adoration on our rooms, location, hotel facilities as well as breakfast offered at the Medley Restaurant. The rooms in the hotel are designed and furnished to accommodate the needs of our guests by providing a seamless journey. We are very fortunate to be directly connected to one of the best shopping destinations as the City Centre Deira Mall, as well as close to the metro and bus stations. Our sincere thanks and appreciation for your heartfelt recommendation. We sincerely hope that on your next travel to the city, Pullman Dubai Creek City Centre. will be your chosen destination again as we look forward to welcoming you back in not so distant future. Kind Regards, Reda Zerrouk Hotel Manager Pullman Dubai Creek City Centre

Family - 06/07/2018 TripAdvisor review
« SUPERB »

very happy as usual family favourite hotel main location staff superb very cooperative speciallyon the hotel check in counter front desk mr. amine & boy mr. james they both are fantastic and very cooperative and helpful on the whole every thing was extraoridinary superb. many thanks in advance

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Guest, It is with immense gratitude that we read your review and we are glad that you enjoyed your family vacation at the Pullman Dubai Creek City Centre Residences. Thank you so much for your kind words. It makes us extremely happy to read that you appreciated the hotel’s location. Being close to the most visited attractions and shopping malls is a blessing. We could not be happier that is suited you completely. Please rest assured that our “Heartists” Amine and James will be praised for the job well done. We sincerely hope to welcome you back soon for another wonderful stay. Kind Regards Nishan Silva General Manager

J. M. Friends - 05/07/2018 AccorHotels certified review
« Our 3 day in Dubai »

Satisfying. Plenty space. And thanks for well trained staff

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for choosing Pullman Dubai Creek City Centre Residences. I am pleased that you enjoyed your stay with us. It is wonderful to hear that you appreciated our luxurious and high quality services of our Hotel.. The rooms in the hotel are designed and furnished to accommodate the needs of our guests by providing a seamless journey. We are very fortunate to be directly connected to one of the best shopping destinations as the City Centre Deira Mall, as well as close to the metro and bus stations. We look forward to welcoming you again soon at Pullman Dubai Creek City Centre. Kind Regards, Reda Zerrouk Hotel Manager Pullman Dubai Creek City Centre

Khsiekh C. Friends - 23/06/2018 AccorHotels certified review
« Every thing ok »

Not first time lived here! Every time was good

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Guest, We very much appreciate your comments regarding your stay at the Pullman Dubai Creek City Centre Residences. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Reda Zerrouk Hotel Manager Pullman Dubai Creek City Centre

Khaled E. Families - 21/06/2018 AccorHotels certified review
« Lovely short holiday in Dubai »

We did like it, just we got disappointed when we stepped in the apartment to discover it ha no view although i made the booking for an apartment with city view.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Guest, We very much appreciate your comments regarding your stay at the Pullman Dubai Creek City Centre Residences. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us. Reda Zerrouk Hotel Manager Pullman Dubai Creek City Centre

Masoud A. E. Families - 12/06/2018 AccorHotels certified review

This is my second stay in the 2 bedrooms apartment, it is so confatable , clean and good service. I would definitely stay again soon . This hotel is connected to the deira city centre it the best for shopping and many shops surrounding the hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Guest, First and foremost, allow me to thank your loyalty and for this nice and thorough review which will definitely encourage our staff to continue delivering great quality service to exceed the expectations of our guests. We are happy you have enjoyed our services, along with the hotel location and facilities. The rooms in the hotel are designed and furnished to accommodate the needs of our guests by providing the highest quality service in the most luxurious atmosphere. We definitely take the proud of being connected to the City Centre Mall. We are pleased you have enjoyed your stay with us. Once again thank you for your nice comment and we look forward to welcoming you back soon. Sincerely, Reda Zerrouk Hotel Manager Pullman Dubai Creek City Centre

Muhammad U. A. S. Business - 04/06/2018 AccorHotels certified review
« Good location, good service »

Very spacious apartments, nice and tidy. We stayed there for 3 nights, no problem whatsoever, The staff was very nice and cooperative, They do charge aed 100 if you ask them to do the dishes.... the rest was fine

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Guest, Thank you very much for staying at Pullman Dubai Creek City Centre Residences. We sincerely appreciate your comments about your recent stay at our hotel it is always a pleasure to receive such positive comments. I will make sure to share your kind words with our team members, who will certainly be very encouraged and motivated by knowing that you enjoyed staying with us and that we will have the pleasure to welcome you back soon. Once again thank you for your valuable review; It was a pleasure to have you staying with us and it is always encouraging to get positive feedback. We look forward to having you back soon at Pullman Dubai Deira City Centre and we hope you do give us the chance to design you another vibrant journey. Sincerely, Reda Zerrouk Hotel Manager Pullman Dubai Creek City Centre

Jeff Couples - 24/05/2018 AccorHotels certified review
« Very enjoyable. Was ideal for our needs and close to good facilities. »

Very enjoyable stay . All amenities close by. Locations ideal and within easy reach of many tourist attractions. Staff extremely helpful. Food excellent in the restaurant for breakfast which was our only meals there. Apartment was well fitted out , just lacking a couple of things in the kitchen to enable proper cleaning. Cleaning staff excellent.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for your excellent feedback, regarding your recent stay at The Pullman Dubai Creek City Centre Hotel & Residences. The entire team and I are truly delighted to know that you had an enjoyable and memorable stay experience and appreciated our rooms, overall facilities, restaurants, amenities, hotel decors, location and the impeccable service and hospitality rendered by our caring team. We look forward to welcoming you back at The Pullman Dubai Creek City Centre, where possibilities are endless and you are assured of our best services and attention at all times. Sincerely, Reda Zerrouk Hotel Manager Pullman Dubai Creek City Centre

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