Hotel Mercure Secession Wien 4 stars

TripAdvisor rating 4.0/5 828 reviews
Hotel Mercure Secession Wien
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Hotel extras

Our family-run hotel has a fantastic view of the golden cupola of the Vienna Secession and is situated right next to the Naschmarkt market - the culinary center of Vienna. Here you can discover food, culture and specialties from all around the world.

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Private indoor parkingPaying
  • Pets allowedPaying
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Dry cleaning / IroningPaying
Catering
  • Breakfast
  • 1 bar(s)
Business services
  • 1 meeting room(s)

Hotel location

Hotel Mercure Secession Wien

Getreidemarkt 5
1060
vienna
austria

Tel: +43158838

Fax: (+43)1/58838212

Contact email

Check-in from 14h00

Check out up to 12h00

  • BUS :   59 A BAEHREN/MUEHLE

  • BUSS :   57A Rahlgasse

  • BUS 57 A :   BUS 57 A RAHLGASSE

  • BUS 59 A :   BUS 59 A BAEHREN-MUEHLE

  • TRAM D :   TRAM D OPER

  • U1, U4 :   U1, U4 KARLSPLATZ

  • U2 :   U2 MUSEUMSQUARTIER

  • TRAM :   D Oper

  • By plane

    FERIHEGY At 300km / 186.43 miles

  • By plane

    FRANZ J STRAUSS At 400km / 248.57 miles

  • By plane

    GRAZ At 200km / 124.28 miles

  • By plane

    LINZ At 180km / 111.86 miles

  • By plane

    VIENNA SCHWECHAT At 20km / 12.43 miles

  • By boat

    DDSG HANDELSKAI At 2km / 1.24 miles

  • By car

    GUERTEL-MARIAHLFER At 3km / 1.86 miles

  • By car

    SUDOSTTANGENTE At 5.5km / 3.42 miles

  • By train

    SUEDBAHNHOF At 5km / 3.11 miles

  • By train

    WESTBAHNHOF At 5km / 3.11 miles

GPS :48.200626, 16.364722

Our accommodations

Our spacious Standard, Suite and Apartment rooms are all lovingly furnished in the Biedermeier style. We strive to offer you the ideal combination of traditional Viennese flair and modern technology.

Standard single room with one single bed

  • Max. number of persons: 1
  • Area: From 12
  • Wireless internet in your room
  • Satellite/cable colour TV

Standard Double Room with 1 queen-size bed or twin beds

  • Max. number of persons: 3
  • Area: From 25
  • Wireless internet in your room
  • Satellite/cable colour TV

Privilege room with 1 queen-size bed or 2 single beds

  • Max. number of persons: 3
  • Area: From 25
  • Wireless internet in your room
  • Satellite/cable colour TV

Junior suite with 1 queen-size bed or 2 single beds

  • Max. number of persons: 2
  • Area: From 25
  • Wireless internet in your room
  • Satellite/cable colour TV

Family Apartment with twin beds

  • Max. number of persons: 4
  • Area: From 45
  • Wireless internet in your room
  • Satellite/cable colour TV

Our restaurants and bars

ADELE

Photo non contractuelle / Strictly non binding

In our bar "Adele" you are invited to take a seat beside the large panoramic window and enjoy a cool, freshly poured beer or a glass of wine from our Mercure wine list. Make the most of our inner courtyard in the summer too!

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 1

  • Maximum size: 52

  • Maximum capacity: 30 people

Find out more

Our guest reviews for
Hotel Mercure Secession Wien

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.4/5

1,481 reviews

tripadvisor

TripAdvisor Rating 4.0/5

828 reviews

A peaceful haven in the centre of Vienna

Customer review rating 4.4/5

M.j.r. Solo - 13/10/2019 AccorHotels review

I was delighted with my stay here. My room was very comfortably furnished, spacious and spotlessly clean. The staff were very welcoming. The hotel itself is an excellent place to explore the attractions of central Vienna

Dear Michael R., We very much appreciate your comments regarding your stay at the Hotel Mercure Secession Wien. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Barbara Witting, General Manager
Customer review rating 4.4/5

Anonymous Families - 12/10/2019 AccorHotels review

Staff very pleasant and helpful. Breakfast plenty of choice. Room well appointed and good size. The one negative was the bath towels which were poor in quality and inadequate size.

Dear Cathryn P., We very much appreciate your comments regarding your stay at the Hotel Mercure Secession Wien. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Barbara Witting, General Manager.

Great !

Customer review rating 4.4/5

M. Business - 03/10/2019 AccorHotels review

Pleasant staff, very nice hotel and in a perfect location !

Dear Mrs. M., We very much appreciate your comments regarding your stay at the Hotel Mercure Secession Wien. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Elisabeth Dissauer General Manager

Mrs J. M.

Customer review rating 4.4/5

J. M. Friends - 02/10/2019 AccorHotels review

Wonderful city and kind and thoughtful staff!

Dear Mrs. M., We very much appreciate your comments regarding your stay at the Hotel Mercure Secession Wien. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Elisabeth Dissauer General Manager

Very good location for sights in Vienna

Customer review rating 4.4/5

Annie Couples - 01/10/2019 AccorHotels review

I'm pretty sure we were upgraded as only booked standard room, but had premier room. It was very comfortable. We had a good stay, had asked for a quiet room and the room was quiet as requested so we got a good night's sleep. Comfortable walking distance to Spanish Riding School and main attractions. We were room only and there were lots of places close by to eat.

Dear Mrs. M., We very much appreciate your comments regarding your stay at the Hotel Mercure Secession Wien. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Elisabeth Dissauer General Manager

Handy location for major sights

Customer review rating 4.4/5

Shane Couples - 20/09/2019 AccorHotels review

Great location for the major sights including the Secession building, Staatsopera & Hofburg. Plenty of eating places nearby.

Dear Mr. C., We very much appreciate your comments regarding your stay at the Hotel Mercure Secession Wien. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Elisabeth Dissauer General Manager

good enough to return

Customer review rating 4.4/5

Anonymous Friends - 19/09/2019 AccorHotels review

- good service overall - breakfast very good - excellent location - a few missing points for room facilities

Dear Mrs. G., We very much appreciate your comments regarding your stay at the Hotel Mercure Secession Wien. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Elisabeth Dissauer General Manager

It was adequate, except for the ants.

Customer review rating 4.4/5

Anonymous Business - 13/09/2019 AccorHotels review

It was fine. I did notice the occasional ant, 1 or 2 at a time, 2 or 3 times a day.

Dear Mr. E., We very much appreciate your comments regarding your stay at the Hotel Mercure Secession Wien. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Elisabeth Dissauer General Manager

Nice hotel with perfect location

Customer review rating 4.4/5

Martin Business - 12/09/2019 AccorHotels review

Nice hotel with really helpful staff. Very nice comfortable and well equipped rooms.

Dear Mr. N., We very much appreciate your comments regarding your stay at the Hotel Mercure Secession Wien. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Elisabeth Dissauer General Manager

Very good location, nice staff

Customer review rating 4.4/5

Daniel E. Couples - 12/09/2019 AccorHotels review

Cozy Lovely Hotel and helpful staff, overall we got what we needed from this hotel.

Dear Mr. E., We very much appreciate your comments regarding your stay at the Hotel Mercure Secession Wien. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Elisabeth Dissauer General Manager

top service

Customer review rating 4.4/5

Walther K. Couples - 10/09/2019 AccorHotels review

slightly old fashioned, trotzdem sehr gut

Sehr geehrter Herr K. wir danken Ihnen vielmals für Ihre Anmerkungen zu Ihrem Aufenthalt im Hotel Mercure Secession Wien. Über Ihre lobenden Worte freuen wir uns sehr. Ihre positiven Würdigungen werden wir selbstverständlich gerne an die betreffenden Mitarbeiter weiterleiten. Ihre Zufriedenheit ist für unsere Mitarbeiter, die Tag für Tag daran arbeiten, Ihnen einen einwandfreien Service zu bieten, die schönste Belohnung. Wir hoffen, Sie schon bald wieder bei uns begrüßen zu dürfen. Mit herzlichen Grüßen Elisabeth Dissauer Direktorin

Nothing fancy but in good location, overpriced

Customer review rating 4.4/5

A. Business - 06/09/2019 AccorHotels review

Overall stay was fine. Breakfast was ok, nothing special, but can't really complain. Hotel room is pretty rustic and seems to be old. It has all amenities you need, nevertheless I will not consider this hotel for a next trip - not for this price.

Dear Mr. A., Thank you for taking the time to tell us about your experience at the Hotel Mercure Secession Wien. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Elisabeth Dissauer General Manager

The best holiday!

Customer review rating 4.4/5

Olha Families - 03/09/2019 AccorHotels review

Everything was wonderful: the reception, the quality of service, the cleanliness of the room, the best location! Thank you very much!

Dear Mrs. P., We very much appreciate your comments regarding your stay at the Hotel Mercure Secession Wien. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Elisabeth Dissauer General Manager

The location is perfect, but the service needs improvement.

Customer review rating 4.4/5

Anonymous Families - 01/09/2019 AccorHotels review

The location is perfect, but the service needs improvement. I booked the hotel from App and provided my credit card info for guarantee. However, the hotel contacted me via email saying that my credit card is not workable in their system. I provided at least three more cards, but none of them were accepted by the hotel and they told me that they would only keep my room until 6pm on the day of my arrival. But I was traveling from Prague to Vienna that day and the estimated arrival time would be 9pm. It was the hotel’s system issue, but not mine! No welcome drink at this hotel, don’t know why the service is not standardized.

Dear Mrs. YANG, Thank you for taking the time to tell us about your experience at the Hotel Mercure Secession Wien. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. From the Silver status on you always will receive a welcome drink. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Elisabeth Dissauer General Manager

Large comfy room

Customer review rating 4.4/5

Terence C. Couples - 31/08/2019 AccorHotels review

At first the exterior of the hotel would seem not very updated however the rooms inside are well appointed and large with all commodities.

Dear Mr. c., We very much appreciate your comments regarding your stay at the Hotel Mercure Secession Wien. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Elisabeth Dissauer General Manager

Vienna

Customer review rating 4.4/5

Bill L. Couples - 28/08/2019 AccorHotels review

We were very pleased with our stay. The hotel was quiet, clean, the staff were friendly and helpful and the location was excellent. The only shortcoming was the parking was hard to access, but that seems to be a common problem everywhere. I would definitely stay there again.

Dear Mr. L., We very much appreciate your comments regarding your stay at the Hotel Mercure Secession Wien. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Elisabeth Dissauer General Manager

This is my go to hotel for my trips to Vienna.

Customer review rating 4.4/5

Minjas Z. Couples - 27/08/2019 AccorHotels review

I have stayed many times at this hotel as the friendliness of the staff, hotel location, and the value for money is extremely good. I will keep returning to this hotel, every time I visit Vienna for my opera travels.

Dear Mr. Z., We very much appreciate your comments regarding your stay at the Hotel Mercure Secession Wien. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Elisabeth Dissauer General Manager

satisfied

Customer review rating 4.4/5

I. Solo - 20/08/2019 AccorHotels review

I really liked the hotel with its style, lovely staff, great breakfast, location. It fully justified my expectations. I want to point out one small misunderstanding. At check-in, the girl forgot to offer me an arrival drink as a member of Accor Silver.

Dear Mrs. K., We very much appreciate your comments regarding your stay at the Hotel Mercure Secession Wien. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We are very sorry that we forgot to give you a Welcome-drink-voucher. We will notice it for your next stay. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Elisabeth Dissauer General Manager

Overnight stay

Customer review rating 4.4/5

Hajni Couples - 12/08/2019 AccorHotels review

Perfect as usual.

Dear Mrs. H., We very much appreciate your comments regarding your stay at the Hotel Mercure Secession Wien. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience and we hope your next visit will be as pleasant as the previous one. Sincerely, Elisabeth Dissauer General Manager

Very unsatisfied

Customer review rating 4.4/5

Anna M. Business - 25/07/2019 AccorHotels review

hi, I was rebooked to an appartment (not a hotel) without my agreement. The appartment was not comparable to a standard that I booked and paid for. I've send 2 complaints - one directly to a hotel and one on Accor Hotels web page. I didn't receive a reply to any of them till now. At this moment I would not recommend to book this hotel to anyone. Regards, Anna M.

Dear Anna M., we are very sorry for the inconveniences described and we already sent an answer to Accor Customer Care Center on Tuesday, July 23rd, 2019. We are very sorry that we did not sent an answer directly to you but I will send the correspondence immediately. Sincerely, Elisabeth Dissauer General Manager
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