Hotel Mercure Secession Wien 4 stars

TripAdvisor rating 4.0/5 816 reviews
Hotel Mercure Secession Wien
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Hotel extras

Our family-run hotel has a fantastic view of the golden cupola of the Vienna Secession and is situated right next to the Naschmarkt market - the culinary center of Vienna. Here you can discover food, culture and specialties from all around the world.

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Private indoor parking
  • Pets allowed
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Dry cleaning / Ironing
Catering
  • Breakfast
  • 1 bar(s)
Business services
  • 1 meeting room(s)

Hotel location

Hotel Mercure Secession Wien

Getreidemarkt 5
1060
vienna
austria

Tel: +43158838

Fax: (+43)1/58838212

Contact email

Check-in from 14h00

Check out up to 12h00

  • BUS :   59 A BAEHREN/MUEHLE

  • BUSS :   57A Rahlgasse

  • BUS 57 A :   BUS 57 A RAHLGASSE

  • BUS 59 A :   BUS 59 A BAEHREN-MUEHLE

  • TRAM D :   TRAM D OPER

  • U1, U4 :   U1, U4 KARLSPLATZ

  • U2 :   U2 MUSEUMSQUARTIER

  • TRAM :   D Oper

  • By plane

    FERIHEGY At 300km / 186.43 miles

  • By plane

    FRANZ J STRAUSS At 400km / 248.57 miles

  • By plane

    GRAZ At 200km / 124.28 miles

  • By plane

    LINZ At 180km / 111.86 miles

  • By plane

    VIENNA SCHWECHAT At 20km / 12.43 miles

  • By boat

    DDSG HANDELSKAI At 2km / 1.24 miles

  • By car

    GUERTEL-MARIAHLFER At 3km / 1.86 miles

  • By car

    SUDOSTTANGENTE At 5.5km / 3.42 miles

  • By train

    SUEDBAHNHOF At 5km / 3.11 miles

  • By train

    WESTBAHNHOF At 5km / 3.11 miles

GPS :48.200626, 16.364722

Our accommodations

Our spacious Standard, Suite and Apartment rooms are all lovingly furnished in the Biedermeier style. We strive to offer you the ideal combination of traditional Viennese flair and modern technology.

Standard single room with one single bed

  • Max. number of persons: 1
  • Area: From 12
  • Wireless internet in your room
  • Satellite/cable colour TV

Standard Double Room with 1 queen-size bed or twin beds

  • Max. number of persons: 3
  • Area: From 25
  • Wireless internet in your room
  • Satellite/cable colour TV

Privilege room with 1 queen-size bed or 2 single beds

  • Max. number of persons: 3
  • Area: From 25
  • Wireless internet in your room
  • Satellite/cable colour TV

Junior suite with 1 queen-size bed or 2 single beds

  • Max. number of persons: 2
  • Area: From 25
  • Wireless internet in your room
  • Satellite/cable colour TV

Family Apartment with twin beds

  • Max. number of persons: 4
  • Area: From 45
  • Wireless internet in your room
  • Satellite/cable colour TV

Our restaurants and bars

ADELE

Photo non contractuelle / Strictly non binding

In our bar "Adele" you are invited to take a seat beside the large panoramic window and enjoy a cool, freshly poured beer or a glass of wine from our Mercure wine list. Make the most of our inner courtyard in the summer too!

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 1

  • Maximum size: 52

  • Maximum capacity: 30 people

Find out more

Our guest reviews for
Hotel Mercure Secession Wien

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.4/5

1,412 reviews

tripadvisor tripadvisor

TripAdvisor Rating 4.0/5

816 reviews

Overnight stay

Customer review rating 4.4/5

Hajni Couples - 12/08/2019 AccorHotels review

Perfect as usual.

Dear Mrs. H., We very much appreciate your comments regarding your stay at the Hotel Mercure Secession Wien. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience and we hope your next visit will be as pleasant as the previous one. Sincerely, Elisabeth Dissauer General Manager

Very unsatisfied

Customer review rating 4.4/5

Anna M. Business - 25/07/2019 AccorHotels review

hi, I was rebooked to an appartment (not a hotel) without my agreement. The appartment was not comparable to a standard that I booked and paid for. I've send 2 complaints - one directly to a hotel and one on Accor Hotels web page. I didn't receive a reply to any of them till now. At this moment I would not recommend to book this hotel to anyone. Regards, Anna M.

Dear Anna M., we are very sorry for the inconveniences described and we already sent an answer to Accor Customer Care Center on Tuesday, July 23rd, 2019. We are very sorry that we did not sent an answer directly to you but I will send the correspondence immediately. Sincerely, Elisabeth Dissauer General Manager

Terrible

TripAdvisor rating 4.0/5

mmalves001 Family - 23/07/2019 TripAdvisor review

1) Acoustic isolation among rooms does not exist, I could hear my neighbor talking 2) Uncomfortable mattress on the beds 3) Pillows were stinking nicotine 4) Stairs between buildings required me to carry on my heavy luggage without any accessible support 5) Shower loses its temperature, getting cold very often 6) Extra bed is just small chair that opens and extends to half of regular bed size

Dear Guest, thanks for taking the time to describe your impressions regarding your stay at our hotel. First of all, we would like to apologize for the inconveniences described. We offered you, to change the room but unfortunately you've never took our offer. Obviously we will credit you Points as a compensation, to your Membership card. Sincerely Elisabeth Dissauer General Manager

Iron Man Visit

Customer review rating 4.4/5

Jim Couples - 10/07/2019 AccorHotels review

Vienna was a bit hot and sticky but the Mercure was cool and comfortable. My only staff contact was with the desk staff who were helpful throughout.

Dear Mr. S., We very much appreciate your comments regarding your stay at the Hotel Mercure Secession Wien. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Elisabeth Dissauer General Manager

Great location

Customer review rating 4.4/5

Jane Friends - 09/07/2019 AccorHotels review

Location was great for sights and transport. The beds were hard and the pillows were lumpy. Room size and bathroom were great. All was clean. TV was very small for the room size. Staff were helpfull and very polite.

Dear Mrs. M., We very much appreciate your comments regarding your stay at the Hotel Mercure Secession Wien. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Elisabeth Dissauer General Manager

Good as always.

Customer review rating 4.4/5

Stefan Business - 07/07/2019 AccorHotels review

Too short. Always friendly and helpful staff.

Dear Mr. G., We very much appreciate your comments regarding your stay at the Hotel Mercure Secession Wien. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Elisabeth Dissauer General Manager

Friendly staff and comfortable spaces

Customer review rating 4.4/5

Marjorie Solo - 05/07/2019 AccorHotels review

Your staff were most helpful and made me feel very welcome. I enjoyed the varied spaces of your hotel and all the interesting little touches like the wall of photos.

Dear Mrs. M., We very much appreciate your comments regarding your stay at the Hotel Mercure Secession Wien. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Elisabeth Dissauer General Manager

Stopover in Vienna

Customer review rating 4.4/5

David Solo - 03/07/2019 AccorHotels review

Nice hotel, nice staff, good location. Close to Naschmarkt, close to U/ground station.

Dear Mr. S., We very much appreciate your comments regarding your stay at the Hotel Mercure Secession Wien. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Elisabeth Dissauer General Manager

Worn out. Very non personal.

Customer review rating 4.4/5

N. Families - 28/06/2019 AccorHotels review

Room was very sparsely furnished with no character. Worn out. Felt like we were renting a left over room in an old dormitory. Very noisy in the bathroom. You could literally follow the conversation in another room through the duct. Early in the morning ( 6 am) people talking loudly in the corridor. Felt like a hostel. Too expensive considering what we got

Dear Mr. N., Thank you for taking the time to tell us about your experience at the Hotel Mercure Secession Wien. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Elisabeth Dissauer General Manager
Customer review rating 4.4/5

Anonymous Families - 23/06/2019 AccorHotels review

First visit to Vienna. Room was comfortable and spacious

Dear Mrs. D., We very much appreciate your comments regarding your stay at the Hotel Mercure Secession Wien. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Elisabeth Dissauer General Manager

Spacious room near city center

Customer review rating 4.4/5

Anonymous Couples - 20/06/2019 AccorHotels review

Shopping street is in walking distance. The room itself is perfect, spacious, clean.

Dear Mr. C., We very much appreciate your comments regarding your stay at the Hotel Mercure Secession Wien. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Elisabeth Dissauer General Manager

Convenient location and friendly staff

Customer review rating 4.4/5

Mudlark Solo - 18/06/2019 AccorHotels review

Everything was just right. Nice staff, comfortable room, with a bonus rubber ducky.

Dear Mr. H., We very much appreciate your comments regarding your stay at the Hotel Mercure Secession Wien. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Elisabeth Dissauer General Manager
Customer review rating 4.4/5

Thanyatip (. Families - 12/06/2019 AccorHotels review

near market and subway station

Dear Mrs. P., We very much appreciate your comments regarding your stay at the Hotel Mercure Secession Wien. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Elisabeth Dissauer General Manager

Above average stay

Customer review rating 4.4/5

Sridhar Families - 08/06/2019 AccorHotels review

Neither too good or too bad, the stay was ok. To start with, there is no provision for a drop off point in front of hotel, as the hotel overlooks a busy road. As many reviews on tripadvisor said, the room could get a makeover with new curtains, sofa and beds. Toilet/Shower room latch wasn't working so we couldn't lock it from inside. Sharp edges in the shower room / bedsides means we should be watch our elbows and foot. I got a cut on my leg while walking around. Breakfast options weren't great. Only 2-slot toaster provided...for all guests. I have a 4-slot at my home :).

Dear Mr. U., Thank you for taking the time to tell us about your experience at the Hotel Mercure Secession Wien. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Elisabeth Dissauer General Manager

Excellent location with very helpful front desk staff.

Customer review rating 4.4/5

Dan Couples - 04/06/2019 AccorHotels review

This was a quiet hotel that was conveniently close to local transit. It retained the Viennese class we were hoping to find. The proximity to the Naschmarkt was fantastic. The price for the room was reasonable.

Dear Mr. R., We very much appreciate your comments regarding your stay at the Hotel Mercure Secession Wien. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Elisabeth Dissauer General Manager

Wonderful Experience

Customer review rating 4.4/5

Cruz R. M. Couples - 04/06/2019 AccorHotels review

The room was clean and comfortable.The staff was very courteous and helpful.

Dear Mr. m., We very much appreciate your comments regarding your stay at the Hotel Mercure Secession Wien. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Elisabeth Dissauer General Manager

very good

Customer review rating 4.4/5

N. Friends - 22/05/2019 AccorHotels review

the only thing I missed was the body lotion in the bathroom. I did not bring any because it is a big bottle and i count on body lotion being there as it usually is when i stay in a mercure hotel.

Dear Ms. N., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. We do have body lotion on request, so on your next stay please just ask us for it. We hope to welcome you again and remain With best regards, Elisabeth Dissauer General Manager

Great Hotel in a wonderful location ( just next to Karlplatz underground. Really genuine staff always willing to help.

Customer review rating 4.4/5

Bob B. Couples - 17/05/2019 AccorHotels review

Our junior suite, with cooking facilities was excellent. The hotel was very central for all our needs and prospective experiences. The weather was cold and dreary when we visited Vienna, however, this did not impinge on our planned excursions. No complaints in any way, only praise for your Hotel

Dear Robert B., We very much appreciate your comments regarding your stay at the Hotel Mercure Secession Wien. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Barbara Witting, General Manager.

Excellent Place for a Family Vacation

Customer review rating 4.4/5

Igor Couples - 14/05/2019 AccorHotels review

The service at the reception was excellent and very efficient. The room was big, clean, with good soundproofing and with a Wi-Fi which worked well. The room contained a convenient kitchen and comfortable beds. The cleaning was always quick and good. The temperature at the room was optimal. The location of the hotel allows walking around the city center, and there are a lot of restaurants and cafes at the neighborhood. We'll stay there next time and recommend to our friends.

Dear Mr.Z., We very much appreciate your comments regarding your stay at the Hotel Mercure Secession Wien. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Elisabeth Dissauer General Manager

The mattress could have been better

Customer review rating 4.4/5

Msp Couples - 14/05/2019 AccorHotels review

The hotel is good. We were pleased with the room we got - 408 - very quiet even with the window open. We had explicitly asked for a hard mattress and the one we got was sort of okay but not great. The breakfast was good but not as fantastic as the one we had at the Mercure in Graz two weeks ago. The reception desk was excellent. The hotel is at a great location and has a parking facility.

Dear Mr. S., We very much appreciate your comments regarding your stay at the Hotel Mercure Secession Wien. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Sorry for the inconveniences with the matress. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Elisabeth Dissauer General Manager
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