Hotel - Hotel Mercure Secession Wien
Mercure Hotel Mercure Hotel

Hotel Mercure Secession Wien

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4.0/5 703 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel does not have a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00
Paying

Services and practical information

  • WIFI/Internet Access
    • WiFi at the hotel
    • WiFi in your room
    • WiFi access
  • Private indoor parking
  • Pet allowed
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
  • Languages spoken at the hotel
    • Spanish
    • French
    • Italian
  • Dry cleaning / Ironing

Catering

  • Breakfast
  • 1 bar(s)

Business services

  • 1 meeting room(s)
  • Self service business centre
  • Copy/print service available
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Hotel location

Our rooms

Our spacious Standard, Suite and Apartment rooms are all lovingly furnished in the Biedermeier style. We strive to offer you the ideal combination of traditional Viennese flair and modern technology.

  • 70 rooms
  • 100% non-smoking hotel
  • 12 family rooms
  • Extra bed in room for child
  • Crib on request
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Safe deposit box in room
    • Web TV
    • Radio in room
    • Opening windows
    • Remote control TV
    • WiFi in your room
    • Direct dial telephone
    • Work desk in all rooms
    • Pay per view channel(s)
    • Satellite/cable colour TV
    • Manual temperature control
    • Crib on request
    • Coffee/tea making facilities
    • Minibar
    • Bathtub
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.4/5 AccorHotels Rating Based on 923 reviews

Our guest reviews for Hotel Mercure Secession Wien

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 703 reviews
AccorHotels certified review
Anonim Families - 11/01/2018
« Very good »

Everything was Ok maybe a Little Cold in room

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. C., We very much appreciate your comments regarding your stay at the Hotel Mercure Secession Wien. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Elisabeth Dissauer General Manager

AccorHotels certified review
Jack Couples - 07/01/2018
« Good location, okay hotel. »

The hotel was nicely located close to a metro station, surprisingly there was no onsite restaurant.We had to ask reception for the kitchenette utensils/equipment/washing up sponges etc as they were not already within the room. The room looked quite dated, was located above the kitchen (although we had requested a quiet room). Staff were helpful. In summary an overpriced hotel for the facilities on offer.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. G., We very much appreciate your comments regarding your stay at the Hotel Mercure Secession Wien. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Elisabeth Dissauer General Manager

AccorHotels certified review
Anonymous Couples - 02/01/2018

The only issue I found was wifi was very slow.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. P., We very much appreciate your comments regarding your stay at the Hotel Mercure Secession Wien. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Sorry for the inconveniences with the WIFI. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Elisabeth Dissauer General Manager

AccorHotels certified review
Ian K. Couples - 31/12/2017
« Mr ian K. »

We enjoyed a great stay at this hotel,after having several choices for my Vienna stay I choose this hotel and was more than satisfied with the service and position. Breakfast was all you would need even the boiled eggs cooked to order so soft eggs were available with great service from the staff always available to help , the front desk always ready to help with maps and direction,as this was my first trip to Vienna a had concerns about hotel position this was not necessary as on exiting hotel turn left and 150m up a slight incline and you are looking at most of the sightseeing all within walking distance, turn right and there is the Naschmarkt and under ground train. I would recommend anyone visiting Vienna to stay at this hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. K., We very much appreciate your comments regarding your stay at the Hotel Mercure Secession Wien. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Elisabeth Dissauer General Manager

AccorHotels certified review
Anonymous Friends - 18/12/2017
« SIMPLY GOOD »

SPEEDY CHECK IN AND CHECK OUT PROCESS, HELPFUL AND SMILING STAFF, GREAT BREAKFAST WITH RANGE AND SPEEDY REPLACEMENT OF FOODS. HOWEVER, DURING A 3DAYS STAY IN THE HOTEL THERE WAS NO CHANGE OF ΒΑΤΗ TOWELS, THE FLOOR HAS NO BEEN VACUUMED AND A GLASS OF COFFEE FROM THE HOTEL REMAINED IN THE SAME POSITION DURING OUR STAY HAVE FULL WITHOUT BEEN PICKED UP BY THE CLEANING PERSONNEL. ALSO, THE WI-FI CONNECTION WAS EXTREMELY SLOW, EVEN WHEN WE USED THE HOTEL'S PC IN THE LOBBY OF THE HOTEL IN ORDER TO PRINT OUR FLIGHT TICKETS CONFIRMATION.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. K., We very much appreciate your comments regarding your stay at the Hotel Mercure Secession Wien. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Sorry for the inconveniences with the WIFI. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Elisabeth Dissauer General Manager

AccorHotels certified review
D. Couples - 12/12/2017
« Convenient location at reasonabke price »

Very good location. Friendly and helpful staff. The equipment isn’t new, but generally in good condition. Great own garage.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. POSTNIKOV, We very much appreciate your comments regarding your stay at the Hotel Mercure Secession Wien. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Elisabeth Dissauer General Manager

AccorHotels certified review
Mahdi Families - 10/12/2017
« Good location & very clean »

Me and my children enjoyed staying at the hotel. It was cozy and felt like home. As well, the location was close to many sightseeing attractions.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. H., We very much appreciate your comments regarding your stay at the Hotel Mercure Secession Wien. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Elisabeth Dissauer General Manager

TripAdvisor review
Family - 10/12/2017
« Ideal for weekend stay »

Great small hotel in the Vienna downtown with excellent service. Quite atmosphere, fiendly staff and really good location. All key Vienna attractions on walking distance. Ideal for December visit in the period of Xmas markets.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, thank you very much for taking the time to describe your impressions about your stay in our hotel. We very much appreciate your comments regarding your stay with us. It is always a pleasure to receive positive feedback. We will share your comments with the entire team. Your feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We hope your next visit will be as pleasant as the previous one. Sincerely, Elisabeth Dissauer General Manager

AccorHotels certified review
Zakhar Couples - 04/12/2017
« Really perfect »

Everything was really perfect, but unfortunately I still didn't get back my money for reservation. Waiting. Thank You!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. P., We very much appreciate your comments regarding your stay at the Hotel Mercure Secession Wien. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. The duration of the blocking is usually minimum 3 to maximum 10 working days. Depending on your credit card company, a blocking can also be held for a longer period. For further information we would be pleased, if you would contact your credit card company. We do not have any influence on the duration of this process. But you can be assured, that we are not going to charge the blocked amount, as your bills are already settled. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Elisabeth Dissauer General Manager

AccorHotels certified review
John N. Couples - 02/12/2017
« All good ...great location and room.....excellent reception staff »

See above

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. N., We very much appreciate your comments regarding your stay at the Hotel Mercure Secession Wien. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Elisabeth Dissauer General Manager

AccorHotels certified review
Patrick Business - 26/11/2017
« Close to center of sightseeing »

Hotel is close to public transportation for starting any visit in Vienna. Close by walk to theatre and museum located.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. D., We very much appreciate your comments regarding your stay at the Hotel Mercure Secession Wien. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Elisabeth Dissauer General Manager

AccorHotels certified review
C. M. Couples - 06/11/2017
« Romantic stay »

Wonderfully location, room decorated to create a warm, cosy atmosphere, comfortable beds. The negative feedback is that the walls were too thin and one could easily hear the customer next door.

Our hotel has responded to the review
Our hotel has responded to the review

Dear M. c., We very much appreciate your comments regarding your stay at the Hotel Mercure Secession Wien. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Barbara Witting Hotel Mercure Secession

AccorHotels certified review
Sabine Couples - 02/11/2017
« Finally a room and bathroom that are beautiful *and* practical, with lots of storage room »

We had booked one of the apartments and were very pleased with what we got. We had a walk-in closet, a very new, bright bathroom with ample storage, towel heater, rain shower, a small kitchenette with dishes etc. and espresso maker, a living room and a bed room. The hotel was very quiet and the windows kept the sounds out from the busy road. Breakfast was a nice buffet and all hotel staff were very friendly and helpful.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. M., We very much appreciate your comments regarding your stay at the Hotel Mercure Secession Wien. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Elisabeth Dissauer General Manager

AccorHotels certified review
Berthelp Business - 29/10/2017
« Plerase call a cat a cat »

Booked in a so-called junior suite which was at best an upgraded standard room with just the space to move round the bed and only one arm chair! Heating not working, but staff attentive and friendly.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. B., We very much appreciate your comments regarding your stay at the Hotel Mercure Secession Wien. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Sorry for the inconveniences with the heating. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Elisabeth Dissauer General Manager

AccorHotels certified review
Steven W. Business - 28/10/2017
« Great location but not really a business traveller's hotel »

Friendly, early access to room but several shortcomings spoiled things

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. W., We very much appreciate your comments regarding your stay at the Hotel Mercure Secession Wien. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Elisabeth Dissauer General Manager

AccorHotels certified review
Ron Couples - 25/10/2017
« Hardy Scot »

A very clean and comfortable hotel with friendly staff in a central location

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. H., We very much appreciate your comments regarding your stay at the Hotel Mercure Secession Wien. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Elisabeth Dissauer General Manager

AccorHotels certified review
Gemma Friends - 24/10/2017
« Miss »

lovely spacious room and bathroom. clean and helpful. internet not so good

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. K., We very much appreciate your comments regarding your stay at the Hotel Mercure Secession Wien. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Elisabeth Dissauer General Manager

TripAdvisor review
Business - 22/10/2017
« Mercure Secession Vienna »

The hotel is convenient to the city for both business and pleasure. Public transport is reachable within 5 minutes walk. Room was cosy and the bed comfortable. Bathroom amenities very good. Internet speed was OK. Staff all very friendly and the breakfast buffet excellent.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, thank you very much for your comments about your stay at the Hotel Mercure Secession Wien. It is always a pleasure to receive positive feedback. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We hope your next visit will be as pleasant as the previous one. Sincerely, Elisabeth Dissauer General Manager

TripAdvisor review
beverlys435 Friends getaway - 19/10/2017
« Very nice hotel location »

Vienna is always worth a visit and staying at a hotel somewhat central is ideal because you can walk almost everywhere. And the local public transportation is excellent. The hotel located at the Karlplatz U-Bahn is also a great start for culture, restaurants and a market.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, thank you very much for taking the time to describe all your impressions about your stay in our hotel. We very much appreciate your comments regarding your stay with us. It is always a pleasure to receive positive feedback. We will share your comments with the entire team. Your feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Elisabeth Dissauer General Manager

AccorHotels certified review
E. K. Families - 15/10/2017
« not good manners »

I felt not good manners from employees, reception. smoking in the garden, chatting with colleages in front of clients, something like that. But staffs that are working in the restaurant for breakfast are very polite and gentle.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. E., Thank you for taking the time to tell us about your experience at the Mercure Secession Wien. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Elisabeth Dissauer General Manager

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