Hotel - Hotel Mercure Secession Wien
Mercure Hotel Mercure Hotel

Hotel Mercure Secession Wien

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4.0/5 715 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel does not have a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00
Paying

Services and practical information

  • WIFI/Internet Access
    • WiFi at the hotel
    • WiFi in your room
    • WiFi access
  • Private indoor parking
  • Pet allowed
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
  • Languages spoken at the hotel
    • Spanish
    • French
    • Italian
  • Dry cleaning / Ironing

Catering

  • Breakfast
  • 1 bar(s)

Business services

  • 1 meeting room(s)
  • Self service business centre
  • Copy/print service available
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Hotel location

Our rooms

Our spacious Standard, Suite and Apartment rooms are all lovingly furnished in the Biedermeier style. We strive to offer you the ideal combination of traditional Viennese flair and modern technology.

  • 70 rooms
  • 100% non-smoking hotel
  • 12 family rooms
  • Extra bed in room for child
  • Crib on request
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Safe deposit box in room
    • Web TV
    • Radio in room
    • Opening windows
    • Remote control TV
    • WiFi in your room
    • Direct dial telephone
    • Work desk in all rooms
    • Pay per view channel(s)
    • Satellite/cable colour TV
    • Manual temperature control
    • Crib on request
    • Coffee/tea making facilities
    • Minibar
    • Bathtub
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.4/5 AccorHotels Rating Based on 970 reviews

Our guest reviews for Hotel Mercure Secession Wien

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 715 reviews
AccorHotels certified review
Alison H. Friends - 17/04/2018
« Faultless »

Lovely welcoming staff. The room was amazing. Very clean, everything you could want and in a fantastic location.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. H., We very much appreciate your comments regarding your stay at the Hotel Mercure Secession Wien. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Elisabeth Dissauer General Manager

AccorHotels certified review
Anonymous Business - 16/04/2018
« It was OK, but not as nice as other Mercure hotels I've stayed in »

The room was huge, the facilities comfortable, but the decor was dated and the location wasn't good

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. H., Thank you for taking the time to tell us about your experience at the Hotel Mercure Secession Wien. I am sorry that your experience did not meet your expectations; please allow me to express my apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Elisabeth Dissauer General Manager

AccorHotels certified review
W. K. Y. Couples - 15/04/2018
« Staff very Helpful »

Staff very helpful

Our hotel has responded to the review
Our hotel has responded to the review

Dear MR. Kwok Y. W., We very much appreciate your comments regarding your stay at the Hotel Mercure Secession Wien. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Elisabeth Dissauer General Manager

AccorHotels certified review
Pierre Business - 14/04/2018
« amaizing »

I was upgrade to a large big room. I was able to invite my colleges for an evening job

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. l., We very much appreciate your comments regarding your stay at the Hotel Mercure Secession Wien. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Elisabeth Dissauer General Manager

TripAdvisor review
Family - 12/04/2018
« Pleasant stay »

Stayed in the apartments. The size of the rooms were spacious. There wasn't enough cups or glasses in the rooms. Décor a bit bland and the walls thin. Thankfully the room next door was being used by us so the noise/ sounds didn't matter but if other guests were staying next door it could have been an issue. Had a light missing in the entrance but this was fixed promptly. Breakfast was good. Not much cooked options but overall a good selection.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, thank you very much for taking the time to describe your impressions about your stay. We very much appreciate your comments regarding your stay with us. It is always a pleasure to receive positive feedback. We will share your comments with the entire team. Your feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Elisabeth Dissauer General Manager

AccorHotels certified review
Anonim Families - 08/04/2018
« Ok »

Very nice experience just one problem: I kindly asked for parking car reservation and didn t happen. I asked again at the reception, they made the reservation but another car parked on my reserved place.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. C., We very much appreciate your comments regarding your stay at the Hotel Mercure Secession Wien. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Elisabeth Dissauer General Manager

AccorHotels certified review
Steen H. Friends - 08/04/2018
« . »

Friendly staff, good location, good breakfast

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. H., We very much appreciate your comments regarding your stay at the Hotel Mercure Secession Wien. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Elisabeth Dissauer General Manager

AccorHotels certified review
Anonymous Couples - 07/04/2018
« Great location, basic accommodations »

Very convenient location to sights shopping and subway. The staff is very welcoming, attentive and friendly. The hotel lobby is small but sufficient. We did not have breakfast. Our room was simple and not overly comfortable. Bathroom, kitchenette and room were clean. The room,#101, is rather dark, noisy location, and has an awkward feel to the layout. The staff was great, very friendly and attentive to and questions and requests. The location is fantastic and the value is considerable. If visiting Vienna in the future, we would consider staying again.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. H., We very much appreciate your comments regarding your stay at the Hotel Mercure Secession Wien. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Elisabeth Dissauer General Manager

AccorHotels certified review
Sanya S. Families - 01/04/2018
« Nice place to stay in Vienna! »

The room assigned for us #205 really spacious..a double glassed window would help to prevent the noises from the street at night time..coffee and tea making facilities was great.. excellent breakfast and the services from the staffs. Thank you very much. Sanya

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. S., We very much appreciate your comments regarding your stay at the Hotel Mercure Secession Wien. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Elisabeth Dissauer General Manager

AccorHotels certified review
Bela K. Families - 27/03/2018
« 11/c Erdoszel street, Budapest Hungary »

We are always satisfied with the quality of the rooms. Nice and helpful staff, very good location.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. K., We very much appreciate your comments regarding your stay at the Hotel Mercure Secession Wien. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Elisabeth Dissauer General Manager

AccorHotels certified review
Hanspeter G. Families - 20/03/2018
« very satiesfying »

Everything was very satiesfying!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. G., We very much appreciate your comments regarding your stay at the Hotel Mercure Secession Wien. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Elisabeth Dissauer General Manager

AccorHotels certified review
B S. Couples - 09/03/2018
« Not a Privilege experience »

Our Privilege room was not to the standard we have experience in other Mercure Hotels and certainly didn't match the description on the web site. The decoration was very dated and poor. We had to ask for the extra item provided with a Privilege room as not provided when we arrived. The Nespreso coffee machine wasn't provided. The worst part was the very poor sound insulation between the neighbouring room as we could hear then snoring at night and talking. No extract ventilation from bathroom.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. S., thank you for taking the time to tell us about your experience at the Hotel Mercure Secession Wien. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Elisabeth Dissauer General Manager

AccorHotels certified review
H. Couples - 28/02/2018
« Congress week »

Great hotel in my fav city.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. H., We very much appreciate your comments regarding your stay at the Hotel Mercure Secession Wien. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Elisabeth Dissauer General Manager

AccorHotels certified review
Anonymous Families - 19/02/2018
« Nice hotel »

Helpful staff.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Li Cheng H., We very much appreciate your comments regarding your stay at the Hotel Mercure Secession Wien. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Elisabeth Dissauer General Manager

AccorHotels certified review
Alan G. Couples - 15/02/2018

Excellent staff and facilities with a great convenient location.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. G., We very much appreciate your comments regarding your stay at the Hotel Mercure Secession Wien. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Elisabeth Dissauer General Manager

AccorHotels certified review
Anonim Families - 11/01/2018
« Very good »

Everything was Ok maybe a Little Cold in room

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. C., We very much appreciate your comments regarding your stay at the Hotel Mercure Secession Wien. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Elisabeth Dissauer General Manager

AccorHotels certified review
Jack Couples - 07/01/2018
« Good location, okay hotel. »

The hotel was nicely located close to a metro station, surprisingly there was no onsite restaurant.We had to ask reception for the kitchenette utensils/equipment/washing up sponges etc as they were not already within the room. The room looked quite dated, was located above the kitchen (although we had requested a quiet room). Staff were helpful. In summary an overpriced hotel for the facilities on offer.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. G., We very much appreciate your comments regarding your stay at the Hotel Mercure Secession Wien. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Elisabeth Dissauer General Manager

AccorHotels certified review
Anonymous Couples - 02/01/2018

The only issue I found was wifi was very slow.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. P., We very much appreciate your comments regarding your stay at the Hotel Mercure Secession Wien. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Sorry for the inconveniences with the WIFI. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Elisabeth Dissauer General Manager

AccorHotels certified review
Ian K. Couples - 31/12/2017
« Mr ian K. »

We enjoyed a great stay at this hotel,after having several choices for my Vienna stay I choose this hotel and was more than satisfied with the service and position. Breakfast was all you would need even the boiled eggs cooked to order so soft eggs were available with great service from the staff always available to help , the front desk always ready to help with maps and direction,as this was my first trip to Vienna a had concerns about hotel position this was not necessary as on exiting hotel turn left and 150m up a slight incline and you are looking at most of the sightseeing all within walking distance, turn right and there is the Naschmarkt and under ground train. I would recommend anyone visiting Vienna to stay at this hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. K., We very much appreciate your comments regarding your stay at the Hotel Mercure Secession Wien. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Elisabeth Dissauer General Manager

AccorHotels certified review
Anonymous Friends - 18/12/2017
« SIMPLY GOOD »

SPEEDY CHECK IN AND CHECK OUT PROCESS, HELPFUL AND SMILING STAFF, GREAT BREAKFAST WITH RANGE AND SPEEDY REPLACEMENT OF FOODS. HOWEVER, DURING A 3DAYS STAY IN THE HOTEL THERE WAS NO CHANGE OF ΒΑΤΗ TOWELS, THE FLOOR HAS NO BEEN VACUUMED AND A GLASS OF COFFEE FROM THE HOTEL REMAINED IN THE SAME POSITION DURING OUR STAY HAVE FULL WITHOUT BEEN PICKED UP BY THE CLEANING PERSONNEL. ALSO, THE WI-FI CONNECTION WAS EXTREMELY SLOW, EVEN WHEN WE USED THE HOTEL'S PC IN THE LOBBY OF THE HOTEL IN ORDER TO PRINT OUR FLIGHT TICKETS CONFIRMATION.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. K., We very much appreciate your comments regarding your stay at the Hotel Mercure Secession Wien. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Sorry for the inconveniences with the WIFI. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Elisabeth Dissauer General Manager

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