Hotel - Hotel Mercure Secession Wien
Mercure Hotel Mercure Hotel

Hotel Mercure Secession Wien

4.0/5 780 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel does not have a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Private indoor parking
  • pets allowed
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
  • Languages spoken at the hotel
    • English
    • French
    • Italian
  • Dry cleaning / Ironing

Catering

  • Breakfast
  • 1 bar(s)

Business services

  • 1 meeting room(s)
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Hotel location

Our rooms

Our spacious Standard, Suite and Apartment rooms are all lovingly furnished in the Biedermeier style. We strive to offer you the ideal combination of traditional Viennese flair and modern technology.

  • 70 rooms
  • 100% non-smoking hotel
  • 12 family rooms
  • Extra bed in room for adult
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Safe deposit box in room
    • Telephone
    • Radio in room
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Direct dial telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Coffee/tea making facilities
    • Minibar
    • Shower
    • Bathtub
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.4/5 AccorHotels Rating 1,169 reviews

Our guest reviews for Hotel Mercure Secession Wien

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 780 reviews
Ilona Families - 06/12/2018 AccorHotels certified review
« Excellent »

We had an amazing time in the hotel. Very friendly staff, Great room and absolut wonderful breakfast

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. v., We very much appreciate your comments regarding your stay at the Hotel Mercure Secession Wien. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Elisabeth Dissauer General Manager

Anonymous Families - 04/12/2018 AccorHotels certified review
« It was good »

We had a good time here at the hotel , rooms were nice and comfy !! Also warm which was good it was just a shame the bar was not more busy as we would have to have interaction with other guests

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. S., We very much appreciate your comments regarding your stay at the Hotel Mercure Secession Wien. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Elisabeth Dissauer General Manager

Stuart (. I. Friends - 04/12/2018 AccorHotels certified review
« Perfect for a 2 night Stay in Vienna »

This hotel is just right for a 2 night stay in Vienna. Perfect location and perfect facilities. The staff are very welcoming too. Definitely would stay here again.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr.L., We very much appreciate your comments regarding your stay at the Hotel Mercure Secession Wien. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Elisabeth Dissauer General Manager

Business - 03/12/2018 TripAdvisor review
« Vienna Business stay »

I recently stayed at the Mercure Secession Wien. I was on a business trip. I was very impressed, the location is ideal for the centre of Wien being a 5 minute walk from Karlsplatz. The room was lovely, in fact it was huge. The breakfasts were wholesome with plenty of choice. The hotel does not have a restaurant but there are dozens close by. I will certainly stay here again.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, thank you very much for taking the time to describe youir impressions about your stay. We will share your comments with the entire team. Your feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Elisabeth Dissauer General Manager

Rosie Friends - 27/11/2018 AccorHotels certified review
« Very good hotel »

The room was really spacious. The staff were very helpful. The breakfast was delicious with a lot of choices

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. M., We very much appreciate your comments regarding your stay at the Hotel Mercure Secession Wien. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Elisabeth Dissauer General Manager

John D. Business - 26/11/2018 AccorHotels certified review
« Very good overall. »

As a Platinum member I could not fault their attention to detail and wanting to make my stay as pleasant as possible.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. d., We very much appreciate your comments regarding your stay at the Hotel Mercure Secession Wien. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Elisabeth Dissauer General Manager

Kemal P. Business - 19/11/2018 AccorHotels certified review
« Very convenient to Novomatic Forum where my seminar was. »

Excellent and very courteous staff

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. P., We very much appreciate your comments regarding your stay at the Hotel Mercure Secession Wien. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Elisabeth Dissauer General Manager

Adrian S. Business - 16/11/2018 AccorHotels certified review
« Nice for one night »

Nice place to stay overnight in the middle of Wien.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. S., We very much appreciate your comments regarding your stay at the Hotel Mercure Secession Wien. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Elisabeth Dissauer General Manager

Paul W. Couples - 01/11/2018 AccorHotels certified review
« Very nice weekend stay at Mercure Secession Wien. »

My wife and I fully enjoyed our three-day stay at the Mercure Secession Wien. The hotel staff was most welcoming upon arrival, our room was very comfortable and clean, we appreciated having CNN on the TV, and enjoyed being just three blocks from the StaatsOper and inner ring of Vienna. Thank you to the kind staff for the efficient check-in and -out. We will return.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. W., We very much appreciate your comments regarding your stay at the Hotel Mercure Secession Wien. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Elisabeth Dissauer General Manager

Oliver Solo - 28/10/2018 AccorHotels certified review
« Good value stay overall and good location »

Check in process and staff were friendly. Completely suitable value for Vienna and convenient location. Room design was a little unusual but appreciate these are older buildings so limited flexibility. Room was quiet (207) which was good. Breakfast options were completely fine.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. R., We very much appreciate your comments regarding your stay at the Hotel Mercure Secession Wien. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Elisabeth Dissauer General Manager

kimdavidson966 Couples - 19/10/2018 TripAdvisor review
« Disappointing Experience »

Although our stay was in October it was 23 degrees outside & the room was too hot during the day & night. Aircon didn't work. When we enquired, the Receptionist said 'it's cold, so we've turned it off'". Safe didn't work either, had to call someone twice. Didn't eat in the hotel so can't comment on food. The bar is tiny & seats about 10 people & is immediately inside the front door, so people tend to use the seats to wait with their luggage etc. Hotel is very conveniently located near the Markets, Underground station & City. Customer Service & lack of a useable relaxing bar lets this hotel down. We were not even asked at Check Out, if we enjoyed our stay. Loved Vienna, could not say the same about this hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, thank you for taking the time to describe your impressions about your stay. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. It is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Elisabeth Dissauer General Manager

Anonymous Couples - 17/10/2018 AccorHotels certified review
« A very comfortable and classy hotel close to most key attractions in Vienna »

We very much enjoyed our stay. The room was clean, quiet (we faced onto the inner courtyard) and comfortable. The hotel could not be better located for easy walking access to the opera, the Secession, the Hofburg and Museums Quarter and the rest of central Vienna. Our only suggestion would be to consider the price of your breakfast. We did not take this option as it seemed over-priced for the selection of breakfast options available. We ate breakfast in other locations as a result.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. V., We very much appreciate your comments regarding your stay at the Hotel Mercure Secession Wien. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Elisabeth Dissauer General Manager

Anonymous Couples - 14/10/2018 AccorHotels certified review
« Exceed Expectations »

Two night stay, staff very helpful, rooms very comfortable, hotel very clean.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. D., We very much appreciate your comments regarding your stay at the Hotel Mercure Secession Wien. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Elisabeth Dissauer General Manager

Anonymous Business - 13/10/2018 AccorHotels certified review
« Central hotel with good eating possibilities near by »

Pleasant stay, friendly staff although my room was old fashioned and facing the back yard.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. T., We very much appreciate your comments regarding your stay at the Hotel Mercure Secession Wien. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Elisabeth Dissauer General Manager

Tasteandvalue Solo - 24/09/2018 AccorHotels certified review
« Big quiet single room, friendly professional staff, great location! »

Nothing to say other than that I steered clear of the pricey breakfast... Everything was perfect and I look forward to returning.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. G., We very much appreciate your comments regarding your stay at the Hotel Mercure Secession Wien. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Elisabeth Dissauer General Manager

Anonymous Business - 07/09/2018 AccorHotels certified review
« Very average hotel that didn’t quite meet my expectations of the Mercure brand »

Room was satisfactory but strange layout. Sleep was interrupted by buzzing noise but I couldnt find what was causing this.

Our hotel has responded to the review
Our hotel has responded to the review

Dear MR. H., Thank you for taking the time to tell us about your experience at the Hotel Mercure Secession Wien. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Elisabeth Dissauer General Manager

Hana H. Families - 15/08/2018 AccorHotels certified review
« Lovely stay »

The staff was helpful and friendly ,, perfect location close to everything rooms are big bathroom is modern and new I like everything about it

Our hotel has responded to the review
Our hotel has responded to the review

Dear Hana A., We very much appreciate your comments regarding your stay at the Hotel Mercure Secession Wien. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Barbara Witting General Manager

Steven W. Couples - 13/08/2018 AccorHotels certified review
« Hard to fault. Friendly staff, really helpful, very clean. »

Great stay. Hotel was clean, staff were helpful and friendly - very close to the city centre and all underground links. Typically >35 degrees during my stay so air conditioning, which is at a premium in Vienna was very helpful. My only wish was that the air con was slightly stronger but I’m being very picky.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Steven W., We very much appreciate your comments regarding your stay at the Hotel Mercure Secession Wien. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Barbara Witting, General Manager

T. M. Couples - 12/08/2018 AccorHotels certified review
« Great place in a great location »

Great clean and well maintained hotel - handy to sights, Naschmarkt and transport. Walking distance to Town Centre, Spanish Riding School and Hop On Hop Off Buses. Breakfast was pretty good by European standards. Would be a good choice if staying in Vienna.

Our hotel has responded to the review
Our hotel has responded to the review

Dear M. T., We very much appreciate your comments regarding your stay at the Hotel Mercure Secession Wien. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Barbara Witting, General Manager

Anonymous Families - 10/08/2018 AccorHotels certified review
« Good »

Friendly staff, good location. Too HOT in room, the a/c old and weak. ANTS everywhere in room

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. C., We very much appreciate your comments regarding your stay at the Hotel Mercure Secession Wien. It is always a pleasure to receive mainly positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff. We are sorry that you were not satisfied with our offer at the breakfast and we apologize that the Air condition did not work well, but it took us nearly two days with a professional company to fix it again. Unfortunately the temperature in these days was extremely hot in Vienna. We absolutely understand that this was not cenvenient for you, but it was repaired during your stay and working. Concerning the ants in your room, we checked it with the housekeeping, but we could have helped you better if you had told us before so that we could have removed it during your stay. Thank you again for sharing your experience, and we hope your next visit will be more pleasant as the previous one. Sincerely, Barbara Witting, General Manager

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