Hotel - Hotel Mercure Secession Wien
section.presentation.hotel.accorhotels
Mercure Hotel

Hotel Mercure Secession Wien

Getreidemarkt 5 
1060  VIENNA
AUSTRIA

667 reviews
TripAdvisor Rating Based on 667 reviews
See rates
Best price guarantee
From
From 96.00 EUR Non member rate
From 89.28 EUR Member's rate Members’ Rate, join while you book
7.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
See rates
Check-in from 14h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in your room
    • WIFI access
  • Private indoor parking
  • Pet allowed
  • 100% non-smoking hotel
  • Languages spoken at the hotel
    • Spanish
    • French
    • Italian
  • Dry cleaning / Ironing

Services and practical information

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in your room
    • WIFI access
  • Private indoor parking
  • Pet allowed
  • 100% non-smoking hotel
  • Languages spoken at the hotel
    • Spanish
    • French
    • Italian
  • Dry cleaning / Ironing

Catering

  • 1 bar(s)

Business services

  • 1 meeting room(s)
  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

Our spacious Standard, Suite and Apartment rooms are all lovingly furnished in the Biedermeier style. We strive to offer you the ideal combination of traditional Viennese flair and modern technology.

  • 70 rooms
  • 100% non-smoking hotel
  • 12 family rooms
  • Extra bed in room for child
  • Crib on request
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Safe deposit box in room
    • Web TV
    • Radio in room
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Direct dial telephone
    • Work desk in all rooms
    • Pay per view channel(s)
    • Satellite/cable colour TV
    • Manual temperature control
    • Crib on request
    • Coffee/tea making facilities
    • Minibar
    • Bathtub
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.4/5 AccorHotels Rating Based on 780 reviews

Our guest reviews for Hotel Mercure Secession Wien

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 667 reviews
AccorHotels certified review
Chichi Families - 09/08/2017
« Great location and comfortable, this hotel had everything we wanted »

Great location, we hardly used the public transport as we could walk to everywhere. Staff were friendly and the breakfast was good.

AccorHotels certified review
Jeff F. Families - 31/07/2017
« Good location and friendly staff »

Goid location; friendly staff; good quality breakfast.

AccorHotels certified review
Ai Solo - 27/07/2017
« Pleasant stay next to the center »

Excellent room, excellent breakfast, not so friendly personnel, reasonable value for money

AccorHotels certified review
70s Families - 26/07/2017

Very basic hotel, very small lobby with decor from the 70s, only got worse once we got to our room very ugly "family room' decor reminiscent of the Eastern Europe in the 70's. Little cockroach there to greet us in the bathroom. The AC was on but did not cool. It was more of a fan.

AccorHotels certified review
David S. Couples - 25/07/2017
« A nice hotel with professional, obliging staff and good location for sightseeing, restaurants and bars. »

Our first visit to Vienna and celebrating my partners birthday. Staff member Sandra ensured we had the perfect junior suite I had booked for our stay. All staff were friendly, helpfull and obliging

AccorHotels certified review
Anonymous Families - 18/07/2017
« Good overall »

Good rooms and good service however I would prefer more light in the room.

AccorHotels certified review
Mrs S. C. Friends - 17/07/2017
« Enjoyed my stay and would recommend your hotel. »

Very kind and helpful staff on reception and at breakfast. My room was clean and the bed comfortable. There did seem to be a small problem with the room cards not always working when in the lift. This was rectified quickly. The hotel was centrally situated so I could walk everywhere. It suited me very well.

AccorHotels certified review
Anonymous Couples - 09/07/2017
« Great hotel and great price »

Great price and value

AccorHotels certified review
Peter J. Business - 06/07/2017
« good price, nice room, excellent breakfast, super location »

only minus was noisy construction work outside in the street

TripAdvisor review
Couples - 23/06/2017
« Great location »

I chose this hotel primarily because of its location, which is ideal whatever you are looking to do during your stay. Across the road is the magnificant Secession building and access to Karlsplatz undeground station. Keep walking beyond Karlsplatz and you soon arrive at the Opera, Karntner Strasse and the wonders of the Altstadt. Turn to the right as you leave the hotel and walk up the road towards the Museumsquartier and, turning left before you get that far, you come to Mariahilferstrasse - one of the main shopping streets. Oh, and there's a very handy Spar shop just across from the Kunsthistorischesmuseum which sells almost anything you might want, from food to washing up liquid! The hotel itself, is relatively small. Our standard room was adequately furnished, with a TV, tea and coffee making facilities, including a coffee machine (although bizarrely no instructions on how to use it!) We had a separate little room for our clothes and a small safe, plus a reasonably large bathroom. We had a bit of trouble getting replenishments for our tea and coffee and there was dust on the bedside tables and a large cobweb hanging from the ceiling over the bed! The breakfast buffet offered a comprehensive selection of goodies: breads, rolls, cereals, fruits, youguhrts, cold meats and cheese, plus some hot foods such as scrambled eggs, bacon etc. It could get quite busy at breakfast around 9:00 when the staff on duty (generally 2 of them) really struggled to clear tables, re-set them and maintain the buffet supplies. Go a bit earlier if you can! The mattress on our bed was really soft, but perhaps we were unlucky. That said, I would stay there again if visiting Vienna, because of its location.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, thank you very much for taking the time to describe all your impressions about your stay in our hotel. We very much appreciate your comments regarding your stay with us. It is always a pleasure to receive positive feedback. We will share your comments with the entire team. Your feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We also would like to apologize for the inconveniences described. Please be assured, that an excellent treatment of our guests is first priority to us. Thank you again for sharing your experience and we hope your next visit will be as pleasant as the previous one. Sincerely, Elisabeth Dissauer General Manager

AccorHotels certified review
Steffiem Couples - 22/06/2017
« Great location »

Overall great stay. A few things I think could be improved upon: - Please replenish tea and coffee supplies! We stayed for nights and only on Day 5 did we get any more coffee - and that was because we were in the room when the lady arrived. We had used all the instant coffee sachets by Day 2. I had only expected a kettle, having contacted the hotel before I arrived, but had both a coffee machine AND a kettle. That said, I had no idea how to use the machine (no instructions provided) and I had no idea what the various coloued capsules contained and other than 'Martello', there was nothing else printed on them in any lanuguage. A little instruction card would be really useful (and prevent damage to mahines!) - On our first morning (15th June) we reported to reception that our loo in room 308 would not stop flushing and water kept running straight down the toilet. The lady made a note, but the problem remained when we left on 20th June. We turned the water off to stop wasting water! - The mattress in our room was REALLY soft and not comfortable. - Some mornings at breakfast it seemed that there were not enough staff to deal with setting and clearing tables and topping up the buffet and coffee machine. I only ever saw two ladies on duty and most of the time only one was in the breakfast room. - more attention to cleaning please! The tables beside our beds were dusty around the table lamps and telephone. There is a big spiders web hanging from the ceiling over the bed and we found bits of dirt in the bath. None of these are really big issues, but having stayed at the Mercure Dortmund City in April (classified by Mercure as 3 Star), it was hard to believe that we were staying in a 4 Star hotel belonging to the same hotel group.

AccorHotels certified review
Anonymous Families - 19/06/2017
« Excellent location in Vienna »

Our room was spacious, comfortable and had a nice view onto the Secession building! The hotel was within walking distance of the opera house which was useful as we went to a performance there.

AccorHotels certified review
Fj S. Couples - 11/06/2017
« Fantastic hotel »

Junior suite Very clean and comfortable. Great choices of breakfast. Hotel very well located, 10 minute walk of Vienna center. Staff very nice and helpful. We really enjoyed our 5-night stay in Vienna.

AccorHotels certified review
Anonymous Couples - 10/06/2017
« very good »

pleasant, easy,

AccorHotels certified review
Miln Couples - 09/06/2017
« 2 nights at Seccession »

Travelled by train from airport. Easy if you no the right exit. Great location in regard to museums and Nischmarkets. Walked everywhere. Room a little tired but comfortable enough

AccorHotels certified review
Leigh C. Families - 30/05/2017
« The hotel staff was very friendly and helpful. The rooms were clean, spacious and just what we needed for our large family. »

Only stayed one night but was very pleased with our stay

AccorHotels certified review
Chris. Friends - 25/05/2017
« good central location. »

All was good. The full breakfast was not particularly good value.

TripAdvisor review
Friends getaway - 22/05/2017
« Excellent hotel with central location »

Excellent hotel, very friendly staff and the central location has everything. The hotel breakfast is also very good. I recommend this hotel for Vienna. The market nearby has good fish restaurants as well.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, We very much appreciate your comments regarding your stay at the Hotel Mercure Secession Wien. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Elisabeth Dissauer GeneraL Manager

AccorHotels certified review
Anonymous Families - 20/05/2017
« It certainly served the purpose. »

It was very clean and the bed was comfortable. I must have mistakenly reserved a double bed rather than 2 beds but since the bed was comfortable it was sufficient. The ant problem was promptly handled when we reported it. The maid handled clean up and organization very well. The lack of hangers was difficult for 2 persons for a 6 day stay. We were quite warm a few nights even though it hadn't been that warm outside. It didn't appear we could modify the temperature in the room though we didn't seek assistance from the front desk. Opening the window improved the night warmth but one weekend night the traffic outside was very loud making it difficult to sleep with the window open. Toward the end of our stay the situation seemed to improve. Again, we didn't report this issue so we couldn't expect it to be fixed. Overall, I liked the hotel and would stay again. One night the bar/cafe said it didn't have any food which was sort of problematic since we had come back late from a long day and nothing else quick was available. We only wanted a roll or cheese or one of the simple items on the menu.

AccorHotels certified review
Yvonne Friends - 19/05/2017
« Great location »

I enjoyed my stay, great location and rooms well appointed and clean . Staff friendly and helpful

Our most recent 20 reviews
See more reviews
In partnership with

Web-users rating

Other web-users rate our hotel

Book your stay in this hotel
Best price guarantee
From
From 96.00 EUR Non member rate
From 89.28 EUR Member's rate Members’ Rate, join while you book
7.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
Not participating hotel As a {{fidelityCard}} member Free: become a member Le Club AccorHotels

When making a booking at this hotel:

  • I earn Status & Rewards points
  • I do not earn points
  • I can easily convert my HuaZhu Rewards points into Le Club AccorHotels points (and vice versa)
  • I can use my Rewards points
  • I cannot use my points
  • I benefit from {{fidelityCard}} advantages
  • I benefit from advantages
  • I do not benefit from advantages
  • I can take advantage of the Members' rate
  • I cannot take advantage of the Members' rate
Best price guarantee

Our other hotels nearby

At 940 m Hotel Am Konzerthaus Vienna MGallery by Sofitel
Hotel Am Konzerthaus Vienna MGallery by Sofitel
From
From 122.00 EUR Non member rate
From 112.24 EUR Member's rate Members’ Rate, join while you book
8.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
At 990 m 25hours Hotel Vienna at MuseumsQuartier
25hours Hotel Vienna at MuseumsQuartier Hotel
From
From 85.00 EUR Non member rate
From 85.00 EUR Member's rate Members’ Rate, join while you book
0.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
At 1.2 km Hotel Mercure Josefshof Wien Am Rathaus
Hotel Mercure Josefshof Wien Am Rathaus
From
From 96.15 EUR Non member rate
From 89.42 EUR Member's rate Members’ Rate, join while you book
7.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
At 1.4 km Mercure Vienna First
Mercure Vienna First
From
From 129.00 EUR Non member rate
From 119.97 EUR Member's rate Members’ Rate, join while you book
7.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
All our hotels in VIENNA
See rates