Hotel Mercure Secession Wien 4 stars

TripAdvisor rating 4.0/5 805 reviews
Hotel Mercure Secession Wien
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Hotel extras

Our family-run hotel has a fantastic view of the golden cupola of the Vienna Secession and is situated right next to the Naschmarkt market - the culinary center of Vienna. Here you can discover food, culture and specialties from all around the world.

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Private indoor parking
  • Pets allowed
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Dry cleaning / Ironing
Catering
  • Breakfast
  • 1 bar(s)
Business services
  • 1 meeting room(s)

Hotel location

Hotel Mercure Secession Wien

Getreidemarkt 5
1060
vienna
austria

Tel: +43158838

Fax: (+43)1/58838212

Contact email

Check-in from 14h00

Check out up to 12h00

  • BUS :   59 A BAEHREN/MUEHLE

  • BUSS :   57A Rahlgasse

  • BUS 57 A :   BUS 57 A RAHLGASSE

  • BUS 59 A :   BUS 59 A BAEHREN-MUEHLE

  • TRAM D :   TRAM D OPER

  • U1, U4 :   U1, U4 KARLSPLATZ

  • U2 :   U2 MUSEUMSQUARTIER

  • TRAM :   D Oper

  • By plane

    FERIHEGY At 300km / 186.43 miles

  • By plane

    FRANZ J STRAUSS At 400km / 248.57 miles

  • By plane

    GRAZ At 200km / 124.28 miles

  • By plane

    LINZ At 180km / 111.86 miles

  • By plane

    VIENNA SCHWECHAT At 20km / 12.43 miles

  • By boat

    DDSG HANDELSKAI At 2km / 1.24 miles

  • By car

    GUERTEL-MARIAHLFER At 3km / 1.86 miles

  • By car

    SUDOSTTANGENTE At 5.5km / 3.42 miles

  • By train

    SUEDBAHNHOF At 5km / 3.11 miles

  • By train

    WESTBAHNHOF At 5km / 3.11 miles

GPS :48.200626, 16.364722

Currently, close to our hotel

Albertina Palace, Vienna, visit

From 01/01/2010 to 31/12/2019

At 538 m

Saint-Stephen Cathedral, Vienna, visit

From 01/01/2010 to 31/12/2019

At 1 km

Mozart's house, visit

From 01/01/2014 to 31/12/2019

At 1.1 km

Pierre Bonnard: the colour of memory, exhibition

From 10/10/2019 to 12/01/2020

At 1.2 km

MAK - Museum of Applied Arts, visit

From 01/01/2014 to 31/12/2019

At 1.5 km

The Belvedere, Vienna, visit

From 01/01/2011 to 31/12/2019

At 1.5 km

Twenty-first century house, Belvédère 21; visit

From 01/01/2014 to 31/12/2019

At 2.2 km

KunstHausWien, Vienna, visit

From 01/01/2017 to 31/12/2019

At 2.4 km

Vienna's Giant Ferris Wheel

From 01/01/2015 to 31/12/2019

At 2.9 km

Pratar, Vienna, visit

From 01/01/2018 to 31/12/2019

At 3.6 km

Our accommodations

Our spacious Standard, Suite and Apartment rooms are all lovingly furnished in the Biedermeier style. We strive to offer you the ideal combination of traditional Viennese flair and modern technology.

Standard single room with one single bed

  • Max. number of persons: ‌1
  • Area: From 12
  • Views: City side, Historic side view, Courtyard side *

* Subject to availability

  • Wireless internet in your room
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk
  • Direct dial telephone(...)

Standard Double Room with 1 queen-size bed or twin beds

  • Max. number of persons: ‌3
  • Area: From 25
  • Views: City side, Historic side view, Courtyard side *

* Subject to availability

  • Wireless internet in your room
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk
  • Direct dial telephone(...)

Privilege room with 1 queen-size bed or 2 single beds

  • Max. number of persons: ‌3
  • Area: From 25
  • Views: Courtyard side, City side, Historic side view *

* Subject to availability

  • Wireless internet in your room
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk
  • Direct dial telephone(...)

Junior suite with 1 queen-size bed or 2 single beds

  • Max. number of persons: ‌2
  • Area: From 25
  • Views: City side, Historic side view, Courtyard side *

* Subject to availability

  • Wireless internet in your room
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk
  • Direct dial telephone(...)

Family Apartment with twin beds

  • Max. number of persons: ‌4
  • Area: From 45
  • Views: City side, Historic side view, Courtyard side *

* Subject to availability

  • Wireless internet in your room
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk
  • Direct dial telephone(...)

Our restaurants and bars

ADELE

Photo non contractuelle / Strictly non binding

In our bar "Adele" you are invited to take a seat beside the large panoramic window and enjoy a cool, freshly poured beer or a glass of wine from our Mercure wine list. Make the most of our inner courtyard in the summer too!

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 1

  • Maximum size: 52 m²

  • Maximum capacity: 30 people

Find out more

Our guest reviews for
Hotel Mercure Secession Wien

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.4/5

1,345 reviews

tripadvisor tripadvisor

TripAdvisor Rating 4.0/5

805 reviews

Above average stay

Customer review rating 4.4/5

Sridhar Families - 08/06/2019 AccorHotels certified review

Neither too good or too bad, the stay was ok. To start with, there is no provision for a drop off point in front of hotel, as the hotel overlooks a busy road. As many reviews on tripadvisor said, the room could get a makeover with new curtains, sofa and beds. Toilet/Shower room latch wasn't working so we couldn't lock it from inside. Sharp edges in the shower room / bedsides means we should be watch our elbows and foot. I got a cut on my leg while walking around. Breakfast options weren't great. Only 2-slot toaster provided...for all guests. I have a 4-slot at my home :).

Dear Mr. U., Thank you for taking the time to tell us about your experience at the Hotel Mercure Secession Wien. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Elisabeth Dissauer General Manager

Excellent location with very helpful front desk staff.

Customer review rating 4.4/5

Dan Couples - 04/06/2019 AccorHotels certified review

This was a quiet hotel that was conveniently close to local transit. It retained the Viennese class we were hoping to find. The proximity to the Naschmarkt was fantastic. The price for the room was reasonable.

Dear Mr. R., We very much appreciate your comments regarding your stay at the Hotel Mercure Secession Wien. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Elisabeth Dissauer General Manager

Wonderful Experience

Customer review rating 4.4/5

Cruz R. M. Couples - 04/06/2019 AccorHotels certified review

The room was clean and comfortable.The staff was very courteous and helpful.

Dear Mr. m., We very much appreciate your comments regarding your stay at the Hotel Mercure Secession Wien. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Elisabeth Dissauer General Manager

very good

Customer review rating 4.4/5

N. Friends - 22/05/2019 AccorHotels certified review

the only thing I missed was the body lotion in the bathroom. I did not bring any because it is a big bottle and i count on body lotion being there as it usually is when i stay in a mercure hotel.

Dear Ms. N., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. We do have body lotion on request, so on your next stay please just ask us for it. We hope to welcome you again and remain With best regards, Elisabeth Dissauer General Manager

Great Hotel in a wonderful location ( just next to Karlplatz underground. Really genuine staff always willing to help.

Customer review rating 4.4/5

Bob B. Couples - 17/05/2019 AccorHotels certified review

Our junior suite, with cooking facilities was excellent. The hotel was very central for all our needs and prospective experiences. The weather was cold and dreary when we visited Vienna, however, this did not impinge on our planned excursions. No complaints in any way, only praise for your Hotel

Dear Robert B., We very much appreciate your comments regarding your stay at the Hotel Mercure Secession Wien. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Barbara Witting, General Manager.

Excellent Place for a Family Vacation

Customer review rating 4.4/5

Igor Couples - 14/05/2019 AccorHotels certified review

The service at the reception was excellent and very efficient. The room was big, clean, with good soundproofing and with a Wi-Fi which worked well. The room contained a convenient kitchen and comfortable beds. The cleaning was always quick and good. The temperature at the room was optimal. The location of the hotel allows walking around the city center, and there are a lot of restaurants and cafes at the neighborhood. We'll stay there next time and recommend to our friends.

Dear Mr.Z., We very much appreciate your comments regarding your stay at the Hotel Mercure Secession Wien. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Elisabeth Dissauer General Manager

The mattress could have been better

Customer review rating 4.4/5

Msp Couples - 14/05/2019 AccorHotels certified review

The hotel is good. We were pleased with the room we got - 408 - very quiet even with the window open. We had explicitly asked for a hard mattress and the one we got was sort of okay but not great. The breakfast was good but not as fantastic as the one we had at the Mercure in Graz two weeks ago. The reception desk was excellent. The hotel is at a great location and has a parking facility.

Dear Mr. S., We very much appreciate your comments regarding your stay at the Hotel Mercure Secession Wien. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Sorry for the inconveniences with the matress. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Elisabeth Dissauer General Manager

Pleasing

Customer review rating 4.4/5

Arif Families - 07/05/2019 AccorHotels certified review

Was pleasant

Dear Mr. Arif K., We very much appreciate your comments regarding your stay at the Hotel Mercure Secession Wien. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Elisabeth Dissauer General Manager

Everything we needed

Customer review rating 4.4/5

Marcus W. Friends - 06/05/2019 AccorHotels certified review

Great location. Hotel listened to my requests and fulfilled all of them resulting in a very good nights sleep with no noise. Thin orange juice at breakfast and the outside of building needing painting the only improvements to note needed.

Dear Mr. W., We very much appreciate your comments regarding your stay at the Hotel Mercure Secession Wien. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Elisabeth Dissauer General Manager

Comfortable, clean, convenient location, but breakfast options could be improved.

Customer review rating 4.4/5

Anonymous Business - 29/04/2019 AccorHotels certified review

The room was comfortable and clean and the staff courteous, helpful and efficient. The quality of and options for breakfast could however be improved. In particular, the orange and apple juice were really weak (mostly water), giving the impression that costs were being saved at the expense of quality. The hot food options (bacon, sausage) were not as of good quality as I've had at other Mercure hotels, and things like fried eggs and baked beans weren't obviously available. The cereal options could also be enhanced, but the bread and fruit were good.

Dear Mr. N., We very much appreciate your comments regarding your stay at the Hotel Mercure Secession Wien. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Elisabeth Dissauer General Manager

Gut

Customer review rating 4.4/5

Gerhard F. Couples - 27/04/2019 AccorHotels certified review

Gut

Sehr geehrter Herr F., wir danken Ihnen vielmals für Ihre Anmerkungen zu Ihrem Aufenthalt im Hotel Mercure Secession Wien. Über Ihre lobenden Worte freuen wir uns sehr. Ihre positiven Würdigungen werden wir selbstverständlich gerne an die betreffenden Mitarbeiter weiterleiten. Ihre Zufriedenheit ist für unsere Mitarbeiter, die Tag für Tag daran arbeiten, Ihnen einen einwandfreien Service zu bieten, die schönste Belohnung. Wir hoffen, Sie schon bald wieder bei uns begrüßen zu dürfen. Mit herzlichen Grüßen Elisabeth Dissauer Direktorin

Clean hotel, good location

Customer review rating 4.4/5

Michelle Couples - 24/04/2019 AccorHotels certified review

We had a good sizes room with a lovely bathroom. However it was hot in the room, even with the windows open as the air conditioning hadn't been switched on yet. Some of the public areas could do with a lick of paint. We only spoke to employees upon check in/out, no one spoke to us as we came in and out of the hotel during our stay.

Dear Mrs. v., We very much appreciate your comments regarding your stay at the Hotel Mercure Secession Wien. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Elisabeth Dissauer General Manager

The staff are very helpful and nice

Customer review rating 4.4/5

K. Families - 23/04/2019 AccorHotels certified review

Rooms of the hotel are very comportable . Sights close to the hotel.

Dear Mrs. K., We very much appreciate your comments regarding your stay at the Hotel Mercure Secession Wien. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Elisabeth Dissauer General Manager

Very good location for the VCM 2019 event

Customer review rating 4.4/5

Sandra S. Couples - 15/04/2019 AccorHotels certified review

We needed a well located hotel from Accor hotels chain and we were very pleased not only with the location but the quality of service at the reception, the quality of the room.

Dear Mrs. S., We very much appreciate your comments regarding your stay at the Hotel Mercure Secession Wien. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Elisabeth Dissauer General Manager
Customer review rating 4.4/5

Ali Business - 14/04/2019 AccorHotels certified review

It was very cold

Dear Mr. T., Thank you for taking the time to tell us about your experience at the Hotel Mercure Secession Wien. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Elisabeth Dissauer General Manager

ok

Customer review rating 4.4/5

Andrey Solo - 03/04/2019 AccorHotels certified review

Overall, my stay was fine, but rooms were kind of noisy. Thanks to the night front desk guy again for helping me to move to another room. Breakfast was ok, but it is really incomfortable to access hot dishes - you need to remove lids, there is no place to put them, uncomfortable access to cold cuts as well. Selection was fine, though. Staff was friendly and helpful, with the exception of the girl, which checked me out. She was really impatient to the confusion with the booking. My booking was supposed to be prepaid, and my booking information contained prepayment information. She was ignorant to that, I would need to check my bank books now, to make sure you did not charge me twice.

Dear Mr. I., Thank you for taking the time to tell us about your experience at the Hotel Mercure Secession Wien. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Elisabeth Dissauer General Manager

OK stay

Customer review rating 4.4/5

Anonymous Business - 30/03/2019 AccorHotels certified review

The room was fine. Hotel amenities were limited, and Club Accor benefits were unclear.

Dear Mr. M., We very much appreciate your comments regarding your stay at the Hotel Mercure Secession Wien. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. As a Classic member of LCAH you will receive points for your stay in our hotel. We do not have High Speed Internet in our hotel and no quick check in/out. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Elisabeth Dissauer General Manager

EXCELLENT PLACE, IN EXCELLENT LOCATION AND FRIENDLY STAFF

Customer review rating 4.4/5

J.r. Families - 29/03/2019 AccorHotels certified review

Excellent place, very well located with easy access to the most important Vienna attractions. Clean and well run hotel.Friendly staff ,good breakfast

Dear Mr. R., We very much appreciate your comments regarding your stay at the Hotel Mercure Secession Wien. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Elisabeth Dissauer General Manager

Selected for Location

Customer review rating 4.4/5

Anonymous Business - 20/03/2019 AccorHotels certified review

Experienc: Average. The room location within the hotel was to my preference, high up, overlooking the roofs in a more silent corner of the building. The floor was silent and I had a good sleep. The hotel cannot be held accountable for the noise of the construction sites nearby and I had to get up early anyway. The breakfast was a bit overpaid for its decent quality. The hotel is well located in the city center and is especially close to the place I had to go during the day.

Dear Fred S., We very much appreciate your comments regarding your stay at the Hotel Mercure Secession Wien. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Elisabeth Dissauer General Manager

Mrs R.

Customer review rating 4.4/5

Anonymous Friends - 17/03/2019 AccorHotels certified review

Hotel was clean and comfortable and centrally situated. The buffet breakfast was excellent.

Dear Mrs. R., We very much appreciate your comments regarding your stay at the Hotel Mercure Secession Wien. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Elisabeth Dissauer General Manager
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