Hotel - Hotel Mercure Secession Wien
Mercure Hotel Mercure Hotel

Hotel Mercure Secession Wien

4.0/5 763 reviews
See on a map
  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel does not have a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
See rates
Best price guarantee How it works?
From
From 129.00 EUR Non member rate
From 129.00 EUR Member's rate Members’ Rate, join while you book
0.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
See rates

Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Private indoor parking
  • pets allowed
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
  • Languages spoken at the hotel
    • English
    • French
    • Italian
  • Dry cleaning / Ironing

Catering

  • Breakfast
  • 1 bar(s)

Business services

  • 1 meeting room(s)
See all services

Hotel location

Our rooms

Our spacious Standard, Suite and Apartment rooms are all lovingly furnished in the Biedermeier style. We strive to offer you the ideal combination of traditional Viennese flair and modern technology.

  • 70 rooms
  • 100% non-smoking hotel
  • 12 family rooms
  • Extra bed in room for adult
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Safe deposit box in room
    • Telephone
    • Radio in room
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Direct dial telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Coffee/tea making facilities
    • Minibar
    • Shower
    • Bathtub
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.4/5 AccorHotels Rating 1,107 reviews

Our guest reviews for Hotel Mercure Secession Wien

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 763 reviews
Tasteandvalue Solo - 24/09/2018 AccorHotels certified review
« Big quiet single room, friendly professional staff, great location! »

Nothing to say other than that I steered clear of the pricey breakfast... Everything was perfect and I look forward to returning.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. G., We very much appreciate your comments regarding your stay at the Hotel Mercure Secession Wien. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Elisabeth Dissauer General Manager

Anonymous Business - 07/09/2018 AccorHotels certified review
« Very average hotel that didn’t quite meet my expectations of the Mercure brand »

Room was satisfactory but strange layout. Sleep was interrupted by buzzing noise but I couldnt find what was causing this.

Our hotel has responded to the review
Our hotel has responded to the review

Dear MR. H., Thank you for taking the time to tell us about your experience at the Hotel Mercure Secession Wien. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Elisabeth Dissauer General Manager

Hana H. Families - 15/08/2018 AccorHotels certified review
« Lovely stay »

The staff was helpful and friendly ,, perfect location close to everything rooms are big bathroom is modern and new I like everything about it

Our hotel has responded to the review
Our hotel has responded to the review

Dear Hana A., We very much appreciate your comments regarding your stay at the Hotel Mercure Secession Wien. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Barbara Witting General Manager

Steven W. Couples - 13/08/2018 AccorHotels certified review
« Hard to fault. Friendly staff, really helpful, very clean. »

Great stay. Hotel was clean, staff were helpful and friendly - very close to the city centre and all underground links. Typically >35 degrees during my stay so air conditioning, which is at a premium in Vienna was very helpful. My only wish was that the air con was slightly stronger but I’m being very picky.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Steven W., We very much appreciate your comments regarding your stay at the Hotel Mercure Secession Wien. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Barbara Witting, General Manager

T. M. Couples - 12/08/2018 AccorHotels certified review
« Great place in a great location »

Great clean and well maintained hotel - handy to sights, Naschmarkt and transport. Walking distance to Town Centre, Spanish Riding School and Hop On Hop Off Buses. Breakfast was pretty good by European standards. Would be a good choice if staying in Vienna.

Our hotel has responded to the review
Our hotel has responded to the review

Dear M. T., We very much appreciate your comments regarding your stay at the Hotel Mercure Secession Wien. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Barbara Witting, General Manager

Anonymous Families - 10/08/2018 AccorHotels certified review
« Good »

Friendly staff, good location. Too HOT in room, the a/c old and weak. ANTS everywhere in room

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. C., We very much appreciate your comments regarding your stay at the Hotel Mercure Secession Wien. It is always a pleasure to receive mainly positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff. We are sorry that you were not satisfied with our offer at the breakfast and we apologize that the Air condition did not work well, but it took us nearly two days with a professional company to fix it again. Unfortunately the temperature in these days was extremely hot in Vienna. We absolutely understand that this was not cenvenient for you, but it was repaired during your stay and working. Concerning the ants in your room, we checked it with the housekeeping, but we could have helped you better if you had told us before so that we could have removed it during your stay. Thank you again for sharing your experience, and we hope your next visit will be more pleasant as the previous one. Sincerely, Barbara Witting, General Manager

Hank Z. Friends - 19/07/2018 AccorHotels certified review
« Price match not honored. Service at hotel varied from great to OK »

You did not honor the price match, despite my seeing and image copying a lower price. I stayed anyway, as it was the main hotel for a conference. I would not have otherwise stayed when you did not honor your "guarantee." At the hotel itself, desk staff were excellent - very pleasant and helpful. Cleaning staff did not wash or replace coffee cups, as other hotels have done, but was otherwise OK. They also replaced towels on the racks, which we would have been happy to reuse. Climate control never seemed to work as expected.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Z., We very much appreciate your comments regarding your stay at the Hotel Mercure Secession Wien. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Elisabeth Dissauer General Manager

Anonymous Couples - 19/07/2018 AccorHotels certified review
« Wonderful hotel, great location, good services »

Our room was on the third floor with a lovely view of roof tops, great air conditioning, and a heated bathroom floor. The individual coverlets were perfect, and the armoire was beautiful. We loved having our wine before dinner in the downstairs lounge. We were nearby the NaschMarkt with lots of restaurants and the Museum district. Who could want for anything more? Really.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. C., We very much appreciate your comments regarding your stay at the Hotel Mercure Secession Wien. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Elisabeth Dissauer General Manager

Dr W. L. C. I. Business - 17/07/2018 AccorHotels certified review
« I'll definitely come back to the Mercure Secession the next time I'm in Vienna! »

The hotel is impeccably clean, centrally located (5 minutes from Karlsplatz U-Bahn and within walking distance of the Museumsviertel and Naschmarkt, served by friendly, helpful and professional staff, with excellent rooms and a varied and wonderful breakfast buffet! The single minor critical comment I have is that the bar area is not air-conditioned.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. C., We very much appreciate your comments regarding your stay at the Hotel Mercure Secession Wien. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Elisabeth Dissauer General Manager

Sepi Couples - 12/07/2018 AccorHotels certified review
« So good choise »

Location, peace, breakfast

Our hotel has responded to the review
Our hotel has responded to the review

Dear Seppo P., We very much appreciate your comments regarding your stay at the Hotel Mercure Secession Wien. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Barbara Witting, General Manager

W. Couples - 25/06/2018 AccorHotels certified review

The room was clean and comfortable, the breakfast was great and the staff very helpful.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. W., We very much appreciate your comments regarding your stay at the Hotel Mercure Secession Wien. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Elisabeth Dissauer General Manager

Family - 17/06/2018 TripAdvisor review
« Friendly service minded staff at a hotel close to Karsplatz »

The staff was very friendly and service minded. The room was quiet and clean. Free WiFi. Easy to find and very close to the underground station Karlsplatz. I would definitely consider staying here again, but would choose to get my breakfast elsewhere.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, we very much appreciate your comments regarding your stay at the Hotel Mercure Secession Wien. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Elisabeth Dissauer General Manager

Jeff T. Couples - 14/06/2018 AccorHotels certified review
« First timers in Vienna »

A very pleasant 4 days in Vienna. The Mercure is so well located, close to transport, Night Markets and the City is just a short walk. The Hotel is a cross between elegant and Modern.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. T., We very much appreciate your comments regarding your stay at the Hotel Mercure Secession Wien. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Elisabeth Dissauer General Manager

Business - 11/06/2018 TripAdvisor review
« Great position, very good hotel »

Rooms are oldfashioned, but very comortable and large. I had double room, which was very clean and peaceful. Stuff is helpfull and friendly. Breakfast is ok. I would choose this hotel again. Location is very good, only 5 minutes walking distance from Albertina. Karlsplatz U bahn is less than 5 minutes walking.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, thank you very much for taking the time to describe all your impressions about your stay in our hotel. We very much appreciate your comments regarding your stay with us. It is always a pleasure to receive positive feedback. We will share your comments with the entire team. Your feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Elisabeth Dissauer General Manager

Chrisa Solo - 10/06/2018 AccorHotels certified review
« Helpful staff but room needs attention »

Usual good service but room was too hot and shower quite inaccessible, especially for a 6 night stay

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. A., We very much appreciate your comments regarding your stay at the Hotel Mercure Secession Wien. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Elisabeth Dissauer General Manager

Herb Couples - 05/06/2018 AccorHotels certified review
« Great centre city hotel. »

The location was perfect for walking a lot through the lovely streets of Vienna and especially tovthecfamous naschmarkt. The rooms are a bit old fashioned and small but most had modern bathrooms. The garage is a bit tight for the large cars but possible if care taken. The breakfast buffet is more than enough and the selection has something for everybody. The housekeeping is prompt and reliable. The reception is very helpful and friendly. The only thing which I can complain is that I fell twice in the shower (our room only had a shower and unfortunately no bathtub) it was as slippery as an ice rink. Had requested twice a shower mat but they don't have any - so I merely put a big towel into the shower floor and requested extra towels. It worked but was a bit messy. Also had a small bar downstairs at which one could relax and chill out with friends.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. L., We very much appreciate your comments regarding your stay at the Hotel Mercure Secession Wien. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Elisabeth Dissauer General Manager

Anonymous Friends - 04/06/2018 AccorHotels certified review
« Hotel situation and breakfast very good »

Perssonel was very polite. Thus the staying was comfortable.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. S., We very much appreciate your comments regarding your stay at the Hotel Mercure Secession Wien. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Elisabeth Dissauer General Manager

Laura G. Families - 01/06/2018 AccorHotels certified review
« Friendly service, excellent location »

Staff were very helpful and friendly. Room was basic but had everying we needed, such as air con, good quality bed etc.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. G., We very much appreciate your comments regarding your stay at the Hotel Mercure Secession Wien. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Elisabeth Dissauer General Manager

John Solo - 01/06/2018 AccorHotels certified review
« Quiet comfortable place! »

I was lucky to get checked in early, so I could rest up and go explore the beautiful city. The hotel is super convenient to the Ring Strasse, and I could walk to all all the sights. The room was nicely decorated, and very comfortable and relaxing. The free water on such a hot day was a much needed bonus.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. B., We very much appreciate your comments regarding your stay at the Hotel Mercure Secession Wien. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Elisabeth Dissauer General Manager

Bernard Couples - 29/05/2018 AccorHotels certified review
« A comfortable stay in excellent location »

The Junior suite is of generous proportions, with the added benefit of a small kitchenette. The room was very clean and was kept so by the staff with frequent changes of linen/towels. We had asked for a quiet room and room 105 more than met that requirement. A toaster and/or microwave would have been a bonus, but perhaps there are safety considerations which prevent this. The hotel is only a short walk from the city centre and the food market. Plenty of good local restaurants and coffee houses. We very much enjoyed our stay.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. C., We very much appreciate your comments regarding your stay at the Hotel Mercure Secession Wien. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Elisabeth Dissauer General Manager

Our most recent 20 reviews
See more reviews
In partnership with

Web-users rating

Other web-users rate our hotel

Book this hotel
From
From 129.00 EUR Non member rate
From 129.00 EUR Member's rate Members’ Rate, join while you book
0.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
Best price guarantee How it works?
Not participating hotel As a {{fidelityCard}} member Free: become a member Le Club AccorHotels

When making a booking at this hotel:

  • I earn Status & Rewards points
  • I do not earn points
  • I can easily convert my HuaZhu Rewards points into Le Club AccorHotels points (and vice versa)
  • I can use my Rewards points
  • I cannot use my points
  • I benefit from {{fidelityCard}} advantages
  • I benefit from advantages
  • I do not benefit from advantages
  • I can take advantage of the Members' rate
  • I cannot take advantage of the Members' rate

Our other hotels nearby

See rates