Hotel - ibis budget Calais Tunnel sous la Manche
Ibis Budget Hotel Ibis Budget Hotel

ibis budget Calais Tunnel sous la Manche

3.5/5 1,160 reviews
  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel does not have a bar Bar
  • The hotel has a parking Parking
  • The hotel does not have a restaurant Restaurant
  • The hotel does not have air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 12h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI in the communal areas
    • WIFI in your room
  • Parking
    • Private outdoor parking (Paying)
    • Bus/coach parking area
  • Accessibility for people with reduced mobility
    • Rooms for guests with reduced mobility - Contact the hotel
    • Reduced mobility facilities
  • Pets allowed 5  EUR
  • 100% non-smoking hotel

Catering

  • Breakfast
  • Snack & beverage machine
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Hotel location

Our rooms

  • 99 rooms
  • 100% non-smoking hotel
  • 3 rooms for people with reduced mobility
    • 220/240 V AC
    • Remote control TV
    • WIFI in your room
    • Work desk in all rooms
    • Shower
    • Toilets
    • Emergency info in rooms
Our rooms fittings
3.8/5 AccorHotels Rating 2,698 reviews

Our guest reviews for ibis budget Calais Tunnel sous la Manche

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
3.5/5 TripAdvisor Rating 1,160 reviews
Brian Couples - 10/01/2019 AccorHotels certified review
« Happy stay! »

I consider this to be the safest Hotel on the planet. The amount of Gendarm staying here makes you feel really safe. A good restaurant in the main building complete the deal.

Our hotel has responded to the review
Our hotel has responded to the review

Dear BRIAN B., We very much appreciate your comments regarding your stay at the ibis budget Calais Tunnel sous la Manche. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Anonymous Couples - 10/01/2019 AccorHotels certified review
« Good budget hotel in an ideal location »

Efficient hotel at a good price

Our hotel has responded to the review
Our hotel has responded to the review

Dear KEVIN B., We very much appreciate your comments regarding your stay at the ibis budget Calais Tunnel sous la Manche. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Couples - 09/01/2019 TripAdvisor review
« Room not finished »

We have stayed here several times and previous stays were very good but this one was terrible. Room was standard double with a bunk bed above head end. But bed lights did not work which made bunk bed very dangerous when getting in and out of double bed as there were no lights or switches nearby. Also there was no shampoo dispenser in the shower. Room appeared to have been refreshed but not finished. In the end we had to open window blind to let light in but this made it difficult to sleep. Ibis needs to finish rooms before letting them. A formal complaint has been sent. Solve these 2 problems and room would have been great. Location is perfect for the tunnel.

Janet K. Couples - 08/01/2019 AccorHotels certified review
« Problems for the first time »

In our first room the radiator was hanging off the wall and proceeded to fall off completely. The receptionist was very helpful and found us another room. Unfortunately this had the smell of drains, so we declined to accept it. She found us a third room which was fine. This is the first time we have had a problem with our room. We have gone onto the next page and under "Problems during your stay" it only says "noise in your room" which can't be changed. Our problems were as above.

Our hotel has responded to the review
Our hotel has responded to the review

Dear JANET K., Thank you for taking the time to tell us about your experience at the ibis budget Calais Tunnel sous la Manche. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Hamid D. Families - 08/01/2019 AccorHotels certified review
« Smelly room, tired looking decor »

The room was filled with an overwhelming smell of cigarettes. We had to keep window open on a cold night.

Our hotel has responded to the review
Our hotel has responded to the review

Dear HAMID D., Thank you for taking the time to tell us about your experience at the ibis budget Calais Tunnel sous la Manche. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Anonymous Couples - 05/01/2019 AccorHotels certified review
« clean room + friendly staff »

the lady at the reception was very helpful, friendly and welcoming. the room + bathroom were clean. the ONE really unpleasant thing were disgusting cooking smells during the evening.

Our hotel has responded to the review
Our hotel has responded to the review

Dear PAUL P., We very much appreciate your comments regarding your stay at the ibis budget Calais Tunnel sous la Manche. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Joe B. Couples - 03/01/2019 AccorHotels certified review
« Good comfortable room once we got in! »

Had problems opening the door, got assistance in about 10 minutes, at 9.30 pm. Got the door open but we did not care leave the room together in case we couldn't get back in as the lock was tricky at best. Everything else was good clean comfortable and warm.

Our hotel has responded to the review
Our hotel has responded to the review

Dear BRIAN P., We very much appreciate your comments regarding your stay at the ibis budget Calais Tunnel sous la Manche. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Margaret F. Couples - 30/12/2018 AccorHotels certified review
« Good Overnight Stop »

Comfortable room and adequate breakfast in a convenient location.

Our hotel has responded to the review
Our hotel has responded to the review

Dear MARGARET F., We very much appreciate your comments regarding your stay at the ibis budget Calais Tunnel sous la Manche. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Richard P. Business - 28/12/2018 AccorHotels certified review
« Stinking room! »

I have stayed at this hotel many times and accept that it’s a budget hotel but, last night I was in room 26 on the ground floor and it was stinking of drains! The shower waste was gurgling all night which was clearly where the smell was coming from. The shower head was loose as was the toilet seat. This hotel now needs refurbished I think! I may look elsewhere next time.

Our hotel has responded to the review
Our hotel has responded to the review

Madame/Monsieur P., Nous vous remercions d’avoir pris le temps de nous écrire à la suite de votre séjour à ibis budget Calais Tunnel sous la Manche. Nous sommes désolés que le service et la prestation n’aient pas été à la hauteur de vos attentes, et nous vous prions d’accepter nos plus sincères excuses. Les hôtels Ibis Budget sont désireux de vous offrir la meilleure qualité de service pour vos séjours ; par conséquent, votre avis est très précieux. Soyez assuré(e) que les mesures nécessaires seront mises en oeuvre afin d’améliorer la qualité des prestations évoquées. De nouveau, nous vous remercions pour vos commentaires et espérons regagner votre confiance lors d’un prochain séjour. Dans l’attente de vous accueillir prochainement, nous vous prions de croire, Madame/Monsieur, en l’expression de nos sentiments les meilleurs.

John Couples - 26/12/2018 AccorHotels certified review
« Breakfast. »

Paid for breakfast in advance only to discover breakfast was served from 6.30 . Our check in for tunnel was earlier than this. Came down at 5.30 to find room full of police having breakfast. Manager refused me access to coffee machine as it was too early for breakfast. Tried to point out that machine was within two feet of me and I had paid for breakfast anyway. Refused to allow me to get a cup of coffee and pointed to the sign that announced breakfast times. Had to wait for first coffee of the day until we got to England.

Our hotel has responded to the review
Our hotel has responded to the review

Dear JOHN J., Thank you for taking the time to tell us about your experience at the ibis budget Calais Tunnel sous la Manche. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Rob B. Families - 23/12/2018 AccorHotels certified review
« Indifferent service »

Did not book the restaurant due to problems on the journey due to protests and uncertainty of time of arrival. Thankfully got in early ( 6-30 pm) and asked to eat in restaurant, told fully booked despite it being empty. NOT IMPRESSED. As members expected better

Our hotel has responded to the review
Our hotel has responded to the review

Dear ROBERT B., Thank you for taking the time to tell us about your experience at the ibis budget Calais Tunnel sous la Manche. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Tony G. Business - 23/12/2018 AccorHotels certified review
« Entry Code did not work »

Arriving late at around 1 am, the hotel entry code did not work. Consequently, I had to purchase another room (80 Euro) at the more expensive Ibis across the car park. Most unsatisfactory. Yours, Tony G.

Our hotel has responded to the review
Our hotel has responded to the review

Dear TONY G., Thank you for taking the time to tell us about your experience at the ibis budget Calais Tunnel sous la Manche. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Ad Couples - 23/12/2018 AccorHotels certified review
« Great location and value »

Perfect budget stay near eurotunnel. You just need to be a bit careful not to bang your head on bunk bed above the double bed.

Our hotel has responded to the review
Our hotel has responded to the review

Dear ANDREW D., We very much appreciate your comments regarding your stay at the ibis budget Calais Tunnel sous la Manche. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Sue W. Couples - 21/12/2018 AccorHotels certified review
« Super budget stop over »

Quick check in. Great location. Small but clean room.

Our hotel has responded to the review
Our hotel has responded to the review

Dear SUSAN W., We very much appreciate your comments regarding your stay at the ibis budget Calais Tunnel sous la Manche. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

M. S. Families - 20/12/2018 AccorHotels certified review
« Overnight stay »

Easy to book , friendly staff and very clean Room, handy for channel tunnel. Good breakfast.

Our hotel has responded to the review
Our hotel has responded to the review

Dear S. M., We very much appreciate your comments regarding your stay at the ibis budget Calais Tunnel sous la Manche. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Business - 20/12/2018 TripAdvisor review
« Poor Service »

I arrived after midnight (around 00.45) and entered the room code - which was rejected several times. As there was nobody in reception to help it was necessary to go across to the more expensive Ebis and pay full price for a room there.

Kev P. Couples - 19/12/2018 AccorHotels certified review
« Great »

It was great. I have already done this survey twice????????

Our hotel has responded to the review
Our hotel has responded to the review

Dear KEVIN P., We very much appreciate your comments regarding your stay at the ibis budget Calais Tunnel sous la Manche. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Brenda Couples - 17/12/2018 AccorHotels certified review
« Overnight stay »

Excellent breakfast. Clean room with a good shower Convenient for the Channel Tunnel and City d'Europe. Secure parking

Our hotel has responded to the review
Our hotel has responded to the review

Dear BRENDA N., We very much appreciate your comments regarding your stay at the ibis budget Calais Tunnel sous la Manche. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Sasha Couples - 16/12/2018 AccorHotels certified review
« Not as good as Ibis Budget Reims »

Pre paid for breakfast but no one around when we left at 6:45am.

Our hotel has responded to the review
Our hotel has responded to the review

Dear SASHA S., Thank you for taking the time to tell us about your experience at the ibis budget Calais Tunnel sous la Manche. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Anonymous Families - 14/12/2018 AccorHotels certified review
« Good clean, comfortable room »

Room was compact, comfortable, clean and suited our needs. However, although booked for 3 people the third bed wasn't made (but all bedding was there ready for us to make up).

Our hotel has responded to the review
Our hotel has responded to the review

Dear ALI K., We very much appreciate your comments regarding your stay at the ibis budget Calais Tunnel sous la Manche. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

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