ibis budget Calais Tunnel sous la Manche 2 stars

TripAdvisor rating 3.5/5 1,174 reviews
ibis budget Calais Tunnel sous la Manche
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This hotel is Planet 21 Bronze

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 12h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowed 5.00 EUR
  • 100% non-smoking hotel
Catering
  • Breakfast
  • Snack & beverage machine

Hotel location

ibis budget Calais Tunnel sous la Manche

Place Cantorbéry
62231
coquelles
france

Tel: +33892683059

Fax: (+33)3/21195767

Contact email

Check-in from 12h00

Check out up to 12h00

  • By plane

    LILLE LESQUIN At 120km / 74 miles

  • By car

    Lille/Boulogne sortie43/41 At 0km / 0 miles

  • By train

    TGV CALAIS At 6km / 3 miles

GPS :50.937587, 1.809762

Our accommodations

TRIPLE - Room with a large bed and a bunk bed

  • Max. number of persons: x3
  • Wireless internet in your room
  • Business Desk(...)

Our guest reviews for
ibis budget Calais Tunnel sous la Manche

100% genuine reviews from our guests

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AccorHotels Rating 3.8/5

2,816 reviews

tripadvisor tripadvisor

TripAdvisor Rating 3.5/5

1,174 reviews

Budget by name budget by nature

Customer review rating 3.8/5

David Solo - 18/04/2019 AccorHotels certified review

I arrived after the reception was closed and the automatic check-in system was broken. I needed to wait for about 30 minutes to check-in. The last customers room number and access code was displayed on the screen. The door did not lock, when returning to the room it could be opened without a code. The room no frills!!! Breakfast OK, accept dogs and the location is ideal for the tunnel though would not use this hotel again, previously stayed in other IBIS hotels at the same location and would use again no problem though there was no availability on this trip.

Clean, great value and superb location

Customer review rating 3.8/5

Pip Couples - 15/04/2019 AccorHotels certified review

We stayed one night before catching the Euro Tunnel the following morning. The hotel is locate a 5 minute drive form the terminal. It is basic but very clean, incredible value for money and the staff are very friendly. There is ample parking and a lot of police presence, so you feel very safe indeed.

Customer review rating 3.8/5

Anonymous Solo - 15/04/2019 AccorHotels certified review

The room I was allocated would not lock but the receptionist managed to find me another room even though the hotel was fully booked.

Filthy!

TripAdvisor rating 3.5/5

Jac512 Family - 14/04/2019 TripAdvisor review

Floors and walls were filthy. I knew it would be basic but did not expect it to be dirty. Stayed as short a time as we could and left. Tried to use the single duvet to bolster the flat pillows but there was a bug in the storage bag. Did not feel at all comfortable in this hotel

In one word -FILTHY!

Customer review rating 3.8/5

Jacqueline W. Families - 13/04/2019 AccorHotels certified review

Arriving at the hotel at 1.30am, we had no option but to stay. The room was filthy. We had to keep our shoes on because the floor was dirty. The skirtings etc looked as if they hadn’t been cleaned for years. Tried to use the single duvet to bolster the flat pillows only to find a bug in the storage container. Slept for a couple of hours as we needed to and got out of there as quickly as possible. Didn’t expect it to be palatial as it was cheap but did expect it to be clean.

Very clean and comfortable

Customer review rating 3.8/5

Annabel Couples - 13/04/2019 AccorHotels certified review

We had a late check-in so Reception was closed at the time so it was a bit difficult checking in at the hotel. We had tried checking in on our computer from home but that was tricky too and it wanted a 20 euro fee for doing so which seemed unusual. However once we had got into the hotel it was as we had come to expect, having stayed in Ibis Budget hotels many times before. It was very clean and comfortable. Unusually it was very cold in the room but with a good quilt we were fine and we had a good sleep. Breakfast was good too. We would stay again despite the difficulties trying to check-in.

Another good stay

Customer review rating 3.8/5

Martin K. Families - 12/04/2019 AccorHotels certified review

Ibis Budget Calais Tunnel is a regular stop for us and always have a good stay. The rooms are always clean and the staff helpful and pleasant.

Very convenient

Customer review rating 3.8/5

Anonymous Business - 11/04/2019 AccorHotels certified review

Got there late and left early. So used automated check in and left before reception was open. So basically just slept and showered. Ideal for travelling through. Very comfortable.

Very good all round

Customer review rating 3.8/5

Alan S. Couples - 09/04/2019 AccorHotels certified review

Excellent welcome, room clean &comfortable. ‘Typical’ Ibis Budget breakfast (good quality and value for money). Very friendly and helpful staff.

Dear ALAN S., We very much appreciate your comments regarding your stay at the ibis budget Calais Tunnel sous la Manche. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

DECOR IN NEED OF SOME TLC

Customer review rating 3.8/5

Graham Couples - 04/04/2019 AccorHotels certified review

Basic room, therefore value for money, but the decor, especially in the corridors could do with some attention. The breakfast bar is cramped. DID NOT APPROVE OF PLASTIC CUPS AND CUTLERY. Has Accor not heard of the world-wide problem with plastic usage? DO SOMETHING!

Dear GRAHAM P., We very much appreciate your comments regarding your stay at the ibis budget Calais Tunnel sous la Manche. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Very poor

Customer review rating 3.8/5

Adam C. Couples - 04/04/2019 AccorHotels certified review

Toilet broken and refilling all night

Dear ADAM c., Thank you for taking the time to tell us about your experience at the ibis budget Calais Tunnel sous la Manche. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Comfortable Night

Customer review rating 3.8/5

Barbara B. Couples - 03/04/2019 AccorHotels certified review

On arriving in France we always stay here before setting off on the long drive the next morning because of its location, comfortable clean bed, hot shower facility, good petit dejeurner and most of all the very competetive price!

Dear BARBARA B., We very much appreciate your comments regarding your stay at the ibis budget Calais Tunnel sous la Manche. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Comfortable Night

TripAdvisor rating 3.5/5

Barbara B Couples - 03/04/2019 TripAdvisor review

We always choose to stay here overnight before setting off on a long journey the next day, because of the convenient location, comfortable clean bed, hot shower, good 'petit dejeuner' and the best part is always the price!

Near to the Eurotunnel, near to the hyper market

Customer review rating 3.8/5

P. T. Solo - 01/04/2019 AccorHotels certified review

I’ve stayed several times and have always enjoyed my stays. Very convenient.

Dear TIERNAN P., We very much appreciate your comments regarding your stay at the ibis budget Calais Tunnel sous la Manche. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Great

Customer review rating 3.8/5

Anonymous Families - 31/03/2019 AccorHotels certified review

Very good. The morning reception could not have been more helpful.

Dear ZEMMA F., We very much appreciate your comments regarding your stay at the ibis budget Calais Tunnel sous la Manche. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

It was fine

Customer review rating 3.8/5

S H. Couples - 30/03/2019 AccorHotels certified review

It was fine, everything worked, but not desperately cheap.

Dear SARA H., We very much appreciate your comments regarding your stay at the ibis budget Calais Tunnel sous la Manche. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Very good pozition

Customer review rating 3.8/5

Ak Business - 29/03/2019 AccorHotels certified review

Clean and comfortable

Dear ANDREW K., We very much appreciate your comments regarding your stay at the ibis budget Calais Tunnel sous la Manche. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Good

Customer review rating 3.8/5

Peter R. Couples - 25/03/2019 AccorHotels certified review

Goo

Dear PETER R., We very much appreciate your comments regarding your stay at the ibis budget Calais Tunnel sous la Manche. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Was like police station

Customer review rating 3.8/5

Larry A. Solo - 25/03/2019 AccorHotels certified review

Hotel full of CRS police walking round hotel fully armed. Was quite intimidating, breakfast room full in morning with armed policeman. Will not be using this hotel in future.

Dear LARRY A., Thank you for taking the time to tell us about your experience at the ibis budget Calais Tunnel sous la Manche. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

My verdict.

TripAdvisor rating 3.5/5

Guide09022210889 Couples - 25/03/2019 TripAdvisor review

Clean and comfortable. Excellent personal assistance from duty staff, particularly the lady who helped us prepare our evening meal. Felt very secure with the presence of the other guests - most of whom were CRS police.

We very much appreciate your comments regarding your stay at the Ibis Budget Calais Tunnel sous la Manche. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely...
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