Hotel - ibis budget Calais Tunnel sous la Manche
Ibis Budget Hotel Ibis Budget Hotel

ibis budget Calais Tunnel sous la Manche

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3.5/5 1,105 reviews
All hotels in Coquelles
  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel does not have a bar Bar
  • The hotel has a parking Parking
  • The hotel does not have a restaurant Restaurant
  • The hotel does not have air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 12h00
Check out up to 12h00
Paying

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI in the communal areas
    • WiFi in your room
  • Parking
    • Private outdoor parking (Paying)
    • Bus/coach parking area
  • Accessibility for people with reduced mobility
    • Rooms for guests with reduced mobility - Contact the hotel
    • Reduced mobility facilities
  • Pet allowed 5  EUR
  • 100% non-smoking hotel

Catering

  • Breakfast
  • Snack & beverage machine
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Hotel location

Our rooms

  • 99 rooms
  • 100% non-smoking hotel
  • 3 rooms for people with reduced mobility
    • 220/240 V AC
    • Remote control TV
    • WiFi in your room
    • Work desk in all rooms
    • Shower
    • Toilets
    • Emergency info in rooms
Our rooms fittings
3.7/5 AccorHotels Rating Based on 2,094 reviews

Our guest reviews for ibis budget Calais Tunnel sous la Manche

100% genuine reviews from our guests

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3.5/5 TripAdvisor Rating Based on 1,105 reviews
AccorHotels certified review
D W. Solo - 13/02/2018

staff great room not up to your usual high standard, refurbished in progress. Safety lock on window wiring falling out of dado trunking. door lock very tricky.

Our hotel has responded to the review
Our hotel has responded to the review

Dear DAVID w., We very much appreciate your comments regarding your stay at the ibis budget Calais Tunnel sous la Manche. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

AccorHotels certified review
Lesley B. Couples - 11/02/2018
« Ok but a bit tired »

Staff were lovely but the rooms were too small, cramped and tired. Comfortable bed but pillows too thin. The room was clean but the toilet had a strong smell of urine. I paid extra for my dog but he didn’t even have room to turn around by the end of the bed. Breakfast was fine.

Our hotel has responded to the review
Our hotel has responded to the review

Dear VERNON B., We very much appreciate your comments regarding your stay at the ibis budget Calais Tunnel sous la Manche. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

AccorHotels certified review
Anonymous Families - 11/02/2018
« Ok but hotel in need of attention »

The stay was ok but the hotel looks tired and old. The room was ok but the door did not lock so was concerned about safety. Unlikely to stay again

Our hotel has responded to the review
Our hotel has responded to the review

Dear RUPERT B., Thank you for taking the time to tell us about your experience at the ibis budget Calais Tunnel sous la Manche. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

AccorHotels certified review
J R. Families - 11/02/2018
« I lost my person and when I called the hotel the receptionist hung up on me. »

Terrible. I left my purse either in the hotel room or the cafe. I realised this when I was in the queue for the Eurotunnel so did not have the option of returning. I called the hotel and the lady said they had not found it. She did not even look as she told me immediately sorry it's not here. She didn't ask for any information, offer to take my number and let me know if it appeared, or actually go and look in the room. I decided to call back later to see if it had been handed in. I told the lady who answered what the problem was. She said she didn't understand and hung up on me. I called immediately back and the phone just rang, there was no answer. As you can understand, losing your purse or wallet is very upsetting, as well as having all my bank cards and ID it had over 100€ in cash. I was incredibly upset at being dismissed by the staff. I admit I don't speak French but at a major French to British port I had expected they would speak enough English to be able to help or at least offer to contact me when an English speaker was working. In addition to this, I believe 'budget' should mean basic, no frills but still clean and well maintained. We had a very loudly constantly gurgling drain in our shower, only muffled when my husband put two towels and our entire toiletries bag over it. The room was shabby, and the window did not seal properly making it very noisy and cold. And the absence of a kettle or hot water in reception is unexceptable when travelling with a baby. All in all, I was disappointed with everything about the Ibis budget calais. I have stayed in the same chain in Hannover and it was great, very unimpressed with the standard and the staff in this particular branch.

Our hotel has responded to the review
Our hotel has responded to the review

Dear JODIE R., Thank you for taking the time to tell us about your experience at the ibis budget Calais Tunnel sous la Manche. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

AccorHotels certified review
Anonymous Families - 10/02/2018
« Cold room and dirty towels »

Not impressed

Our hotel has responded to the review
Our hotel has responded to the review

Dear DETLEF K., Thank you for taking the time to tell us about your experience at the ibis budget Calais Tunnel sous la Manche. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

AccorHotels certified review
Mark W. Couples - 10/02/2018
« Mark W. »

Room was a little cold on our late arrival along with our bed linning had a uncomfortable experience

Our hotel has responded to the review
Our hotel has responded to the review

Dear MARK W., We very much appreciate your comments regarding your stay at the ibis budget Calais Tunnel sous la Manche. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

AccorHotels certified review
John H. Families - 10/02/2018
« Accommodation clean and easy check in. »

Good value for money. Main problem is that the shower heads mounts have a fixed position, aiming shower door which is not waterproof at its base. Water leaks into room. You need to have mounts that can be orientated away from door. Also please put BBC World back on the TV.

Our hotel has responded to the review
Our hotel has responded to the review

Dear KENNETH H., We very much appreciate your comments regarding your stay at the ibis budget Calais Tunnel sous la Manche. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

TripAdvisor review
Linda S Couples - 10/02/2018
« Good stop over »

We needed a hotel close to the Euro Tunnel - and this was ideal, perfect location, very easy to find. No restaurant for evenings meals, but literally opposite a Novotel and Ibis were available. We chose Ibis which allowed dogs too. Excellent food, and two mins away from our hotel. Very good stay.

AccorHotels certified review
Brian C. Couples - 08/02/2018
« cheap + cheerful »

clean + adequate room great value buffet breakfast

Our hotel has responded to the review
Our hotel has responded to the review

Dear BRIAN C., We very much appreciate your comments regarding your stay at the ibis budget Calais Tunnel sous la Manche. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

TripAdvisor review
Couples - 08/02/2018
« cheap + cheerful »

booked as late night stop over having just come through the tunnel room was clean and acceptable buffet breakfast very good value left us ready to hit the french autoroutes first thing on thursday morning

AccorHotels certified review
Anonymous Business - 04/02/2018
« Ras »

Ras

Our hotel has responded to the review
Our hotel has responded to the review

Madame/Monsieur L., Nous vous remercions pour vos commentaires suite à votre séjour à ibis budget Calais Tunnel sous la Manche. C’est avec grand plaisir que nous recevons vos compliments. Aussi, nous ne manquerons pas de partager vos appréciations avec toute notre équipe. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable. Dans l’attente de vous accueillir de nouveau, nous vous prions de croire, Madame/ Monsieur, en l’expression de nos sentiments les meilleurs

AccorHotels certified review
Nanapops Couples - 03/02/2018
« Great value for money »

Room was clean, comfy and warm with the heater on.The shower was lovely with plenty of hot water.The only problem was the gap around the window made the wind deafening .My husband resolved this with loo roll.

Our hotel has responded to the review
Our hotel has responded to the review

Dear ROBERT K., We very much appreciate your comments regarding your stay at the ibis budget Calais Tunnel sous la Manche. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

AccorHotels certified review
David Couples - 31/01/2018
« Convenient location, clean and quiet at night but looking tired »

The hotel is very well placed for us having just come from the shuttle treminal. Booking in was fine(except there was some confusion as to how many rooms I had booked - someone else had a room booked and my name was associated with it somehow - a software error at Accor or Booking.com?) and the member of staff helpful. The room was clean but along with the corridors was looking a bit tired and in need of redecoration. Bed was clean and comfortable. There seems to be a problem with the drains as there was a towel placed over the shower plughole and it smelt of drains in the shower. After showering there was a continual glugging which continued for some time. Couldn't receive the BBC news on the TV which you usually can. There was a smell of cigarette smoke in the corridor outside the room. And some noise was heard from a party but it had finished by 11pm. I didn't take breakfast

Our hotel has responded to the review
Our hotel has responded to the review

Dear DAVID B., We very much appreciate your comments regarding your stay at the ibis budget Calais Tunnel sous la Manche. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

AccorHotels certified review
Duncan H. Families - 26/01/2018
« Good basic overnight stop »

Very basic but cheap and clean

Our hotel has responded to the review
Our hotel has responded to the review

Dear DUNCAN H., We very much appreciate your comments regarding your stay at the ibis budget Calais Tunnel sous la Manche. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

TripAdvisor review
Business - 26/01/2018
« Ear plugs required »

The room was not as clean as it should be and the noise from the water pipes / air conditioning - not sure which - made sleeping virtually impossible. I got up and left at 04:00 AM as I'd had enough. Had there been anybody on reception at that time of night I would have demanded my money back.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Customer I am sorry that your experience did not meet your expectations, please allow me to express my sincerest apolgies. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Sincerely

AccorHotels certified review
Mark S. Business - 24/01/2018
« Mr Mark S. the h »

The hotel was great value Everything was in good condition ,it was clean,warm and in a good position

Our hotel has responded to the review
Our hotel has responded to the review

Dear MARK S., We very much appreciate your comments regarding your stay at the ibis budget Calais Tunnel sous la Manche. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

TripAdvisor review
Couples - 24/01/2018
« Tovernight stay »

We have stayed here before and as a budget hotel it was quite good but this time the room we were put in was 213 and the room was above a function room and cigarette smoke was so strong it was awful to sleep will think twice about staying there again

Our hotel has responded to the review
Our hotel has responded to the review

Dear Customer I am sorry that your experience did not meet your expectations, please allow me to express my sincerest apolgies. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Sincerely

AccorHotels certified review
I E. Solo - 22/01/2018
« Mr I E. »

arrived at the hotel 1315 reception was shut notice up said reception will be open at 1700, as I wanted to pay in cash, it was cold and wet so I decided to check in at 1320 using credit card, got room number 113 and code, went up to room was not ready, so I left and went back and sat out in the car in the rain. then went to cite de europe to walk around and get warm, returned to the hotel 1525 went up to the room still was not ready,the lady cleaning the room said 10 minutes, so I went and sat in the car to keep warm as since the reception was closed, there was no waiting area, I got in to the room at 1545. on getting in to the room it was freezing, the radiator was on , but the room was cold, after 1700 I went down to the reception told the lady on the reception that the room was cold and not much heat coming from the radiator,she came and checked the room , she said the radiator was working because it was warm,it was warm but it was not heating up the room. I have used this hotel many times in the last few years, I have never had a problem before, I think this hotel standards have slipped, and I may not use it in the future, and I use IBIS in France, Germany, Belgium and never have had any problems before, which is a pity as it was a good hotel, good location, and good price, which does upset me a bit. also there was dogs in the block barking loudly for a sustaind period of time, dogs should not be allowed unless they are guide dogs or seeing dogs for the blind, because of noise & hygine in October 17 I stayed at Ibis Budget Carcassonne, totally different, reception open, welcomed, very helpfull, very good indeed

Our hotel has responded to the review
Our hotel has responded to the review

Dear IAN E., Thank you for taking the time to tell us about your experience at the ibis budget Calais Tunnel sous la Manche. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

AccorHotels certified review
Sandra K. Couples - 21/01/2018
« Basic but had everything you would need »

We have stayed before so we knew what we were getting but the room this time 204 all we could smell was cigarette smoke from below us so it’s put us off going again

Our hotel has responded to the review
Our hotel has responded to the review

Dear SANDRA k., Thank you for taking the time to tell us about your experience at the ibis budget Calais Tunnel sous la Manche. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

AccorHotels certified review
Barbara W. Couples - 18/01/2018
« Absolutely Fine »

Absolutely Fine

Our hotel has responded to the review
Our hotel has responded to the review

Dear KEITH W., We very much appreciate your comments regarding your stay at the ibis budget Calais Tunnel sous la Manche. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

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