Hotel - ibis budget Darmstadt City
Ibis Budget Hotel Ibis Budget Hotel

ibis budget Darmstadt City

3.5/5 383 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel does not have a bar Bar
  • The hotel does not have a parking Parking
  • The hotel does not have a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI in the communal areas
    • WIFI in your room
  • Public indoor parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Reduced mobility facilities
  • pets allowed
  • Air Conditioning

Catering

  • Breakfast
  • Snack & beverage machine
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Hotel location

Our rooms

  • 94 rooms
  • 2 rooms for people with reduced mobility
    • 220/240 V AC
    • WIFI in your room
    • Remote control TV
    • Work desk in all rooms
    • Shower
    • Toilets
    • Emergency info in rooms
Our rooms fittings
3.9/5 AccorHotels Rating 262 reviews

Our guest reviews for ibis budget Darmstadt City

100% genuine reviews from our guests

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tripadvisor tripadvisor
3.5/5 TripAdvisor Rating 383 reviews
Pat Couples - 09/12/2018 AccorHotels certified review
« Cancer Room »

No problem finding the hotel and parking. But from this point on it went downhill fast! We arrived after checking in time but nobody was at the front desk as it was closed, even though the hours suggested differently. We used the Check-in Kiosk to get our room and entrance code. (So why did I check-in on-line!) The entrance smelled like the conference room of a major cigarette maker - smoky and disgusting! No better anywhere else. The elevator is slow! It takes a week just to get to the 3rd floor, and you wonder if the door is ever going to open or close within 24 hours! Our assigned floor was gross smelling of smoke. We were hesitant! Yep, the room was just as bad or even worse! We immediately open the window to get all the FRESH air we could before return for the night! Everything stunk of cigarette smoke! It made it difficult to breath! The duvet on the bed was smaller than the bed. We had to get the cover from the single bed to cover both of us. Also the pillows were lightweights! My wife had to use the pillow from the single bed to have enough support for her head. The linens, towels reeked of cigarette smoke. We barely survived! Never again at an Ibis Budget! In the morning when we departing, again nobody at the front desk so we just left without informing the clerk we were outta there!

Anonymous Business - 08/11/2018 AccorHotels certified review
« Not a quiet room as I had asked. »

I asked for a quiet room away from elevators and on the top floors and I was put next the building's ventilation and next to the elevator on the 1st floor of the hotel. At least I was not on the main road side. My comments were clearly not taken into consideration so what is the point of leaving any comments/requests,

Frank Business - 28/10/2018 AccorHotels certified review
« Business trip »

Ibis is ibis, there were a few mishaps though. The hotel doesn’t have it’s own bar, but shares one with ibis red. No problem. The toilet in my room has a severe mould problem. It seems odd that this hasn’t been resolved. You can smell it once you open the toilet door.

K.s. O. Couples - 24/10/2018 AccorHotels certified review

Satisfied..very happy

Raj S. N. Business - 21/10/2018 AccorHotels certified review
« GOOD, THE APPROACH TOWARDS A GUEST TO SOME OF THE FRONT OFFICE STAFF SHALL TO IMPROVE ON A SERVICE ORIENTED BASIS, TREAT THE CUSTOMER AS THEIR GUEST, NOT AS A STAFF WORKING UNDER THEM »

MORE OR LESS ATMOSPHERE WAS GOOD, BUT IN SOME AREAS TO IMPROVE. FOR EXAMPLE I WAS TRYING FOR A MULTIPIN ADAPTOR WITH A YOUNG BOY WHO AS IN NIGHT SHIFT IN RECEPTION, HE SAYS NO. BUT ON THE SAME PLACE ON THE NEXT DAY THE LADY GENERAL MANAGER HAS GIVEN ME THE SAME ASKING FOR. SECOND DAY AGAIN I SHALL BEEN TRYING TO FIND OUT FROM THE SAME PERSON HOW I CAN CONVERT MY POINTS OF CREDIT OF ACCOR HOTEL MEMEBERSHIP CARD FROM HIM; HIS RESPONSE WAS , IT IS NONE OF HIS JOB AND HE HAS NO IDEA ABOUT IT. ONE THING I SHALL REMIND AT THIS STAGE IS YOU HAVE TO GIVE PROPER TRAINING IN AREAS OF SERVICES RENDERED TO AN INTERNATIONAL GUEST BEFORE INDUCTING THESE TYPES OF (ALL THINGS ALWAYS TO ME CATEGORY STAFFS-WHAT I MEAN IS IMMATTURED AND MEAN MINDED OR SELFISH ONES) THE VERY NEXT DAY I BROUGHT TO THE ATTENTION OF GENERAL MANAGER LADY AND SHE AGREED TO HELP ME. ANOTHER MATTER IS WHEN I WAS CHECKING IN, MY INTERNATIONAL CREDIT CARD AND DEBIT CARD WAS NOT WORKING WITH THEIR SWIPING MACHINE(THE NEXT DAY BOTH CARDS WERE WORKED WELL IN FRANFKFURT WITH OTHER CUSTOMERS' BUSINESS UNITS-WHICH I MEAN WAS A TRICK TO PAY CASH) AND I PAY ALMOST 50% OF MY TOTAL AMOUNT FOR ENTIRE PERIOD OF STAY(8 DAYS) HAS GIVEN IN EURO AS CASH. AFTER FEW DAYS THEY SHOULD HAVE TO REMIND ME THAT THIS IS THE DAY FOR WHICH YOU HAVE TO PAY THE REMAINING AMOUNT IN ADVANCE, WITHOUT NOTIFYING OR INFORMING ME,ONE DAY WHEN I CAME BACK AFTER THE HEAVY WORK OF A WHOLE DAY(I WAS IN A HURRY TO URINATE) WHILE APPROACHING THE ROOM IT WAS LOCKED, WHICH WAS A QUITE AN EMBARASSING SITUATION AND PLEASE DO NOT PRACTICE THIS WAY TO ANY INTERNATIONAL GUESTS FURTHER..... LAST TIME I STAYED FOR 6/7 NIGHTS AT IBIS STYLES-OFFENBACH BUT I NEVER HAD SUCH BITTER EXPERIENCES THERE. ALL OF THEM ARE VERY COOPERATIVE. BEFORE PROCEEDING A GUEST MAY HAVE SEVERAL QUESTIONS ABOUT PROXIMITY TO NEAREST TRANSPORT STATIONS, CONFIRMATION OF CCOMODATION ETC THEY MAY WROTE TO THEM MORE THAN ONE OR TWO TIMES, ALWAYS THEY HAVE TO ANSWER-BUT ONCE THEY ANSWERED BUT NOT THEREAFTER.

Lucy Families - 21/10/2018 AccorHotels certified review
« stay was okay »

Stayed only one day so not much to tell. Room was okay but not enough tissue paper in the WC. This should be checked before guests arrive and extra provided!

Aldis Families - 10/10/2018 AccorHotels certified review
« Terrible night because of loud music and smoking in corridor from 21pm to 3am »

This was a terrible night. There was impossible to sleep - in room(503?) directly against ours(504?) all the night was loud music and speaking, smoking in room and in the corridor. Young people came all the night, knocked to the door, spent some time inside and then walked away. Until 3 am of morning. Probably unsupervised door system can be used as safe sales point - you just have to know door code and room number to get what you want. I did not call police because was afraid of my childrens and myself. Ibis Budget is not well suited for families - I do not think than in this night hotel was overbooked, but our room for small childrens was very close (2m) to others with possible problems. Sometimes just attention will save potential customer.

P. Q. Couples - 08/10/2018 AccorHotels certified review
« Very well »

Very nice

Roger Business - 18/09/2018 AccorHotels certified review
« Reasonable room at reasonable price »

The room was clean and a good temperature, the hotel was convenient, the queue for breakfast was a bit long, but manageable

K. Couples - 15/09/2018 AccorHotels certified review
« Budget »

Gut, kurz, sparsam

Anonymous Business - 11/09/2018 AccorHotels certified review

Check in broken, homeless in the hallway and waked up early by loud personnel.

Andrew Couples - 11/09/2018 AccorHotels certified review
« Better than expected »

It was an excellent location, comfortable accommodation and friendly staff. All very smooth and very good time frame for check in/ checkout. Shower was fantastic.

Michèle Couples - 03/09/2018 AccorHotels certified review
« Easy check-in and check-out »

With the check-in automate, the check-in process was very easy, even when we arrived late at night.

Donaldj Business - 04/08/2018 AccorHotels certified review
« Very efficient and clean, but Air Conditioning was very weak »

Enjoyed the stay, as I was looking for just a room to keep my bags and to sleep/shower. I felt I received an excellent value and the room was clean and comfortable. Unexpectedly, I needed to do some work on one day, but the room was very hot even with the A/C on the maximum setting.

Family - 09/05/2018 TripAdvisor review
« Great hotel, but messy check-in plus pay parking »

The hotel room itself is up to the usual IBIS Budget standard. But you have to pay for parking in their own private parking in the basement. 5 Euros per night isn't much, but it's still an extra price. The check-in machine was defect, so had to carry all the luggage into the nearby IBIS Styles to get the check-in done. There I had to fill in manual forms altough I already had done online check-in. SO that was unnessesary double work, and not what you want, when you arrive past midnight, and just want to get to bed and sleep

Robin B. Solo - 10/03/2018 AccorHotels certified review
« Great Budget Hotel »

I find the Ibis Budget Hotel in Darmstadt very very good for the price. Well placed for the centre (500m) and Station (500m) with a tram stop on the corner. The room is good sized with minimal furniture but the bed is good and the shower and toilet more than adequate. Breakfast if you want it or a pay machine with good coffee/chocolate and another with a good beer (Bitburger). Ask for a non-smoker and room at the back as it is quiet with the window open and thus my very good rating.

s0n123 Couples - 04/03/2018 TripAdvisor review
« Basic but great »

It’s exactly what it says...IBIS budget. Very basic room with everything that’s needed. Cheap parking and great breakfast for the price. Recommend for a short stay for people who just need a bed for the night.

Our hotel has responded to the review
Our hotel has responded to the review

Dear s0n123, we are very happy for your review. Please accept our team's THANK YOU! Best regards, Jennifer Sieweke General Manager

Dr, M. S. A. Business - 19/01/2018 AccorHotels certified review

Every thing is fine as always but we are surprised to see that during our stay of 8 NIghts No bed sheet is changed even single time. I think it must be changed daily or makimum in 2 days time. Overall experiance is very good as always.We are staying in this hotel for last 15 years every year.

Psbq53 Families - 20/11/2017 AccorHotels certified review
« Costs and services are acceptable »

Very good

Business - 26/09/2017 TripAdvisor review
« Average stay but ok for that price »

Good sleep and simple but good breakfast. Room, especially bathroom and toilet very basic. Hotel ist situated very central and you have short distances to nightlife locations, bars, restaurants and the very nice parc "Herrengarten".

Our hotel has responded to the review
Our hotel has responded to the review

Dear 694ralfm, thank you for your review! The rooms design is a concept design for most of the budget hotels which, as you already said, is basic but ensures a lower price. We're happy that despite the basic hotel style, we could make you happy with your stay at us. We hope to welcome you next time again in Darmstadt and wish you a nice time until then. Kind regards, Muhammed Mustafa Gündüz Receptionist

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