ibis budget Darmstadt City 1 star

TripAdvisor rating 3.5/5 402 reviews
ibis budget Darmstadt City
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Room 1

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Children's age
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When making a booking at this hotel:

  • I do not earn points

  • I cannot use my points

  • I do not benefit from advantages

  • I cannot take advantage of the Members' rate

Hotel extras

  • Advantage 1

  • Advantage 2

  • Advantage 3

  • Advantage 4

  • Advantage 5

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00


Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Public indoor parkingPaying
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • Air Conditioning
  • Languages spoken at the hotel
  • Breakfast
  • Snack & beverage machine

Hotel location

ibis budget Darmstadt City

Fidelis Hospitality GmbH
Ibis budget Darmstadt City
Kasinostraße 4

Tel: +4961513973720

Fax: (+49)61513973725

Contact email

Check-in from 14h00

Check out up to 12h00

  • K59/K62 :   K59/K62 RHEIN-NECKARSTR

  • BUS K59, K62 :   K59, K62 RHEIN-NECKARSTR

  • S3, S4 :   S3, S4 DA-Hauptbahnhof

  • TRAM 1,6,7,8,3,9 :   TRAM 1,6,7,8,3,9 RHEIN-NECKARSTR


  • By plane

    FRANKFURT At 30km / 18.64 miles

  • By plane

    FRANKFURT FLUGHAFEN At 25.8km / 16.03 miles

GPS :49.872722, 8.644117

Our accommodations

Standard room

  • Max. number of persons: 3
  • Area: From 15
  • Wireless internet in your room

Twin room with twin beds

  • Max. number of persons: 2
  • Area: From 15
  • Wireless internet in your room
  • Business Desk

Our guest reviews for
ibis budget Darmstadt City

100% genuine reviews from our guests

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AccorHotels Rating 3.8/5

548 reviews


TripAdvisor Rating 3.5/5

402 reviews

Comfortable and clean

Customer review rating 3.8/5

Anonymous Families - 31/08/2019 AccorHotels review

Rooms were very comfortable and clean. Breakfast was fine although more choice would be good.

well done service

Customer review rating 3.8/5

Roys P. Friends - 11/07/2019 AccorHotels review

I've been member anchor hotel since 2012, until today, any group hotel I staying, always satisfying.

Bad reception.

Customer review rating 3.8/5

G. Families - 11/07/2019 AccorHotels review

I had a problem with the reception girl, she used my ATM to pay for another guest then she said I am mistaken and will refund it but till now I didn’t receive any message that the refund done already.

Poor & indifferent service

Customer review rating 3.8/5

Laurens Families - 08/07/2019 AccorHotels review

1. Despite our request (when booking online) to check in at 13.00 p.m. the staff ( a woman) did not even bother to help, just saidcto wait till 14.00 p.m. 2. We asked for a day parking ticket so that we could use several time that day, but it worked only one time, so anytime we want to out we have to go back to the office and buy another 5 € each time, this is terrible and misleading. 3. The staffes (women) were indifferent and unfriendly


Customer review rating 3.8/5

Dieter H. Friends - 07/07/2019 AccorHotels review

Everything was fine except for a short period of like 5 minutes the access pad at the front door wasn't working and the beds were very hard and uncomfortable. Otherwise the Ibis Budget was a simple and enjoyable hotel for one night. Would book it again if I needed a short stay in another city wasn't it for the hard beds.

Revise the sign on the automatic check in

Customer review rating 3.8/5

Jonathan G. Business - 10/06/2019 AccorHotels review

I came at 18:00 to check in. For some reason at this time you cannot use the automated check. There is a A4 sign with a cryptic message saying if you come at certain times you can check in and if not call a number. Which stupidly enough is Ibis Hotel next door. Why not just state check in after 18:00 go next door to Ibis to check in. I told the breakfast reception about this stupid situation with the sign and the response Wäsche“I don’t know anything about the sign“


Customer review rating 3.8/5

M.m. Solo - 08/06/2019 AccorHotels review

Room is clean & service level is minimal but ok, no complementary water to drink

charged my card of extra 100 euros - incredibly incompetent staff

TripAdvisor rating 3.5/5

Freedom52814221651 Business - 27/05/2019 TripAdvisor review

terrible client service, the check-in point did not work and the ibis-city stuff had no idea how to use their system, they charged my card by extra 100 euros even if my booking was payed, and then when I needed to solve this issue, other employees were not able to check their system to see my payments, I have been told 4 different scenarios of what happened with my payment... sounds like a bad taste comedy, but it is real, and I did not have my money back still...

Top clasd

Customer review rating 3.8/5

Martin A. Couples - 04/05/2019 AccorHotels review

The room was clean and very nice, and we also had breakfast, which was more than expectet.

Not so good

Customer review rating 3.8/5

Anonymous Families - 22/04/2019 AccorHotels review

The person at the reception was not to friendly and the cleaning services .... well it was not clean. Hair over the shower, on the floor...

Decent budget hotel

Customer review rating 3.8/5

David Solo - 17/04/2019 AccorHotels review

One negative. Nobody at reception on arrival at 7.45pm. Just a sign directing me to the Ibis round the corner. Here I was checked in but on arrival in my room it smelt of cigarette smoke. Normally I am asked smoker or non-smoker, not this time. I was hungry and did not want to lose time arranging another room but was not pleased. Otherwise the room was clean and had good functional facilities, as usual with Ibis budget.

Super alles super

Customer review rating 3.8/5

L. Families - 28/03/2019 AccorHotels review



Customer review rating 3.8/5

Lili Business - 25/03/2019 AccorHotels review

Quite ok


Customer review rating 3.8/5

Anonymous Business - 22/03/2019 AccorHotels review

The room smelled like if someone had been smoking!

Very average

Customer review rating 3.8/5

Ian H. Friends - 18/03/2019 AccorHotels review

When I arrived at my room in the late evening a man was in the corridor laying on the floor in what appeared an unconscious state. Wallet & personal effects were strewn across the floor including a large pool of vomit. I didn't feel very safe in my room & consequently didn't sleep well. This Ibis Budget hotel is a very very poor version of the full Ibis brand which I've stayed in before and liked a lot. The automatic check in was in English but the card reader wasn't. Luckily I had a German friend with me to help, again, poor.

"Budget" is a good description

Customer review rating 3.8/5

Anonymous Business - 26/02/2019 AccorHotels review

No extras, but a clean room, reasonably comfortable bed, and hot shower. Price was very good. Door code changed after first night, and there was no obvious warning that I needed to go to the desk after checking in at the screen in the lobby. The hotel had told me there were hair dryers available, but every time I asked, they were all in use. This was the most frustrating part of the stay. There should be enough hair dryers!

Basic accomodation done right

TripAdvisor rating 3.5/5

JeremyOne Solo travel - 06/02/2019 TripAdvisor review

Located close to the central train and bus station the Ibis Budget provides basic accommodation at a sensible price with a minimum of hassle. The room was spotless, bed was comfortable, there are plug ins for phone and computer and the shower provides plenty of hot water.

Cancer Room

Customer review rating 3.8/5

Pat Couples - 09/12/2018 AccorHotels review

No problem finding the hotel and parking. But from this point on it went downhill fast! We arrived after checking in time but nobody was at the front desk as it was closed, even though the hours suggested differently. We used the Check-in Kiosk to get our room and entrance code. (So why did I check-in on-line!) The entrance smelled like the conference room of a major cigarette maker - smoky and disgusting! No better anywhere else. The elevator is slow! It takes a week just to get to the 3rd floor, and you wonder if the door is ever going to open or close within 24 hours! Our assigned floor was gross smelling of smoke. We were hesitant! Yep, the room was just as bad or even worse! We immediately open the window to get all the FRESH air we could before return for the night! Everything stunk of cigarette smoke! It made it difficult to breath! The duvet on the bed was smaller than the bed. We had to get the cover from the single bed to cover both of us. Also the pillows were lightweights! My wife had to use the pillow from the single bed to have enough support for her head. The linens, towels reeked of cigarette smoke. We barely survived! Never again at an Ibis Budget! In the morning when we departing, again nobody at the front desk so we just left without informing the clerk we were outta there!

Not a quiet room as I had asked.

Customer review rating 3.8/5

Anonymous Business - 08/11/2018 AccorHotels review

I asked for a quiet room away from elevators and on the top floors and I was put next the building's ventilation and next to the elevator on the 1st floor of the hotel. At least I was not on the main road side. My comments were clearly not taken into consideration so what is the point of leaving any comments/requests,

Business trip

Customer review rating 3.8/5

Frank Business - 28/10/2018 AccorHotels review

Ibis is ibis, there were a few mishaps though. The hotel doesn’t have it’s own bar, but shares one with ibis red. No problem. The toilet in my room has a severe mould problem. It seems odd that this hasn’t been resolved. You can smell it once you open the toilet door.

Dear Mr Bearkhout, thank you very much for you detailled feedback on your stay in our hotel. We are happy to read that you genereally enjoyed it. Nevertheless I can ensure you that we have already been working on the named issue. If any incident or problem should occur during your next stay, do not hesitate to contact our staff. Yours faithfully Joline Horn Guest Relations
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