ibis budget Boulogne Sur Mer Centre les Ports 2 stars

Customer review rating (ALL Rating) 4.0/5 1,324 reviews

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ibis budget Boulogne Sur Mer Centre les Ports - Image 1
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2 Bis, Boulevard Daunou, 62200 BOULOGNE SUR MER, France

Description

Hotel extras

  • Reception desk open from 6:30am to 10pm

  • City center, between train station & port. Access Nausicaá Aquarium on foot

  • Balanced and gourmet buffet breakfast

  • Monitored private car park (for a supplement)

  • Snacks available every evening at reception

Our accommodation(s)

Hotel location

ibis budget Boulogne Sur Mer Centre les Ports

2 Bis, Boulevard Daunou
62200 BOULOGNE SUR MER
France

GPS:50.719589, 1.607911

Telephone
Fax +33 3 21 10 82 81

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Wheelchair accessible
  • Wi-Fi
  • Breakfast
  • 100% Non Smoking Property

Breakfast

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.0/5  1,324 reviews

TripAdvisor Rating  3.5/5  731 reviews

Absolutely shocking experience

TripAdvisor rating 1.0/5

asandhu_13 Families - TripAdvisor review

We chose to stay here the night before we were due to catch the ferry back to London and wanted to take the kids to the aquarium so the location was perfect. Arrived to be told I couldn’t use the car park despite lots of spaces because someone had booked all the spots in advance - having been told we couldn’t book in advance ourselves. We had booked a family room - I have a 2 and 4 year old. The radiator was off the wall with exposed wires on show - not exactly ideal with small children in a room. To top things off there was an exposed drain pipe in the room - which meant when the room above decided to have a 2 hour plus shower at 230am it sounded as though the room was being flooded. We went to reception to see if they could investigate the noise - but nobody at reception and no answer on the 24 hour call number. Safe to say the room should not have been occupied. Customer service at the hotel itself was shocking. I wasn’t expecting a luxury experience but this was by far the worst experience I have ever had in a hotel.

Budget and it’s obvious why

Customer review rating 3.0/5

Anonymous Families - Confirmed reviews ALL

Very tired and old rooms, smelly bathrooms with mouldy floor, travel cot provided when asked but with no sheets.

Dear CHARLOTTE, Thank you for taking the time to tell us about your experience at the ibis budget Boulogne-sur-Mer Centre Les Ports. We appreciate your feedback regarding your recent stay. We apologize for the issues you encountered with the room and bathroom conditions. Maintaining a high standard of cleanliness and comfort is a top priority for us, and we're sorry to hear that we fell short during your visit. Your comments will be shared with our housekeeping and maintenance teams to address these concerns and ensure improvements are made. Regarding the travel cot, we apologize for the oversight in not providing sheets. We'll make sure to review our procedures to ensure all necessary amenities are provided for our guests. We appreciate your understanding and hope to have the opportunity to welcome you back for a more positive experience in the future. Thank you for bringing these matters to our attention. Sincerely, Julie, Reception

Excellent staff, good stay

Customer review rating 5.0/5

John S. Friends - Confirmed reviews ALL

Staff coped with my friends medical emergency very well and arranged an ambulance for us.

Dear John, It's fantastic to know that the staff were able to deal effectively with a medical emergency for your friend. Their responsiveness and professionalism are invaluable in such situations. I hope your friend is now recovering well. If you have any further questions or needs, please let us know. We're here to help! Sincerely, Julie

Good stay, clean room with all of the necessities.

Customer review rating 4.0/5

Peter Solo - Confirmed reviews ALL

Clean comfortable quiet room on 3rd floor with no major faults. Friendly staff and good breakfast. Fenced parking for 8 euro extra. Could see that some other parts of the hotel still looked like they need renovation to replace plaster work, paint etc. Walking distance from everything. Would have been a 10 except for TV remote control not working and plug missing from sink.

Dear PETER, Thank you for sharing your experience with us. We're delighted to hear that you had a good stay overall and that you found your room clean, comfortable, and quiet. It's great to know that you enjoyed the breakfast and that the staff were friendly. We appreciate your feedback regarding the need for renovations in some parts of the hotel, as well as the issues with the TV remote control and missing sink plug. I'll ensure that these concerns are addressed with our maintenance team to improve the overall guest experience. We hope to welcome you back in the future for an even better stay. Thank you again for your review! Sincerely, Julie, Reception

Friendly staff, good cleaning staff

Customer review rating 4.5/5

C. H. Friends - Confirmed reviews ALL

Comment; Dissappointed could not use car park for Bicycles as this was allowed last visit. A sign of damp mould in corner of room 117 under TV.

Dear CHRISTOPHER H., We very much appreciate your comments regarding your stay at the ibis budget Boulogne-sur-Mer Centre Les Ports. It sounds like you had a mixed experience during your stay. It's great to hear that you found the staff friendly and the cleaning satisfactory. However, it's unfortunate that you couldn't use the car park for bicycles as you did on your previous visit, and the presence of damp and mold in your room is concerning. These issues are important to address for future guests' comfort and safety so we will investigate and take appropriate action. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Julie, Reception

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Other web-users rate our hotel

  • 655 reviews 8/10 Location
  • 1,216 reviews 4.5/10 Room
  • 890 reviews 8.6/10 Service
  • 13 reviews 8/10 WiFi
  • 662 reviews 7.8/10 Breakfast
  • 619 reviews 4.8/10 Cleanliness
  • 230 reviews 2.3/10 Amenities
  • 200 reviews 2.7/10 Vibe

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.