Hotel - ibis Hull City Centre
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Ibis Hotel Hotel

ibis Hull City Centre Hotel

Osbourne Street  Ferensway 
HU1 2NL  HULL
UNITED KINGDOM

813 reviews
TripAdvisor Rating Based on 813 reviews
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From 36.00 GBP Non member rate
From 34.20 GBP Member's rate Members’ Rate, join while you book
5.00P
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Check-in from 14h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI at the hotel
  • Public outdoor parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Accessible bathroom
  • Pet allowed
  • 100% non-smoking hotel

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI at the hotel
  • Public outdoor parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Accessible bathroom
  • Pet allowed
  • 100% non-smoking hotel
  • EARLY CHECK IN FROM 9AM
  • Dry cleaning / Ironing

Catering

  • 1 restaurant(s)
  • 1 bar(s)
See all services

Hotel location

Our rooms

  • 106 rooms
  • 100% non-smoking hotel
  • 6 rooms for people with reduced mobility
  • Extra bed in room for child
    • Data port in room
    • Emergency exit map
    • Air Cooling System
    • Radio in room
    • Opening windows
    • Direct dial telephone
    • Satellite/cable colour TV
    • Coffee/tea making facilities
    • Shower
    • Toilets
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.3/5 AccorHotels Rating Based on 2,117 reviews

Our guest reviews for ibis Hull City Centre

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 813 reviews
AccorHotels certified review
Stephen Couples - 18/09/2017
« Good service in checking in and out. Room was clean and well laid out. »

Mostly everything went well. We had a slight problem with road noise on the first night but discovered that the window hag not been closed firmly enough (presumably the previous guests had opened it and not shut it correctly).

AccorHotels certified review
Shan Solo - 18/09/2017
« supeb and safe hotel »

My experience at the hotel was brilliant, polite, friendly and helpful staff. The room was super, spacious, very clean and lovely comfy bed. One important feature for me was that the window could be opened a small amount to let real fresh air into the room. I loved my stay there, and as a lone female, I felt safe at all times. My room key worked easily, so I had no hanging about in the corridor fiddling with it. I would recommend this hotel t anyone, and I would stay there again.

AccorHotels certified review
Anonymous Families - 18/09/2017
« Ideal location »

Very helpful and accommodating staff. Good choice of breakfast for budget hotel

AccorHotels certified review
Dr.h.v.penketh Friends - 17/09/2017
« Dr.H.V.Penketh »

I have never met such helpful and cheerful staff in any hotel in the world - and as a senior officer in the Army Medical Services I have resided in very many.

AccorHotels certified review
Ann Friends - 16/09/2017
« City of Culture , incredible IBIS »

Hotel very clean, central to centre, good value but made excellent by superb staff .

TripAdvisor review
Couples - 16/09/2017
« Birthday trip for parents »

I bought 2 nights for my dad's birthday. My parents loved the hotel and as they travelled by train the location was ideal. My mum was particularly impressed with how comfortable the bed was. I booked online and checked in online, both which were easy to do.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you very much for your kind review. It is much appreciated and I am really pleased your parents enjoyed there birthday trip to Ibis Hull City Centre and I can assure you that my team will be delighted to hear that you enjoyed your stay. I look forward to welcoming you all back again very soon. Kind regards, Phil Woods General Manager

AccorHotels certified review
Peter D. Business - 15/09/2017
« Extremely helpful and engaging staff - especially Colette. Very clean rooms and restaurant/bar area »

See above

AccorHotels certified review
Co.in J. Couples - 15/09/2017
« Friendly staff, some areas in need of improvement,. »

Friendly staff, good breakfast, would have liked fried or poached eggs an cold water. Room perfectly adequate but from rubbish view. Some areas, hall and dining, in Ned of improvement.

AccorHotels certified review
Mr P. Couples - 14/09/2017
« Great »

Pleasurable

TripAdvisor review
Couples - 14/09/2017
« Underwhelming »

The room was small but adequate and although it was on the ground floor next to a busy road and right by the door leading from reception to all bedrooms - noise was not a problem. The bed was OK but the pillows were too hard/high. The bathroom was small and the ventilation inadequate - after 2 showers the ceiling was dripping with condensation. Breakfast was basic, and the second morning particularly, the cooked food had clearly been prepared much earlier and was dry and unappetising. Two buckets in the dinning area catching leaks from the roof suggested poor maintenance. The experience was underwhelming and I would not chose to stay there again.

AccorHotels certified review
Jill H. Couples - 13/09/2017
« Comfortable hotel »

After we requested a change of room after our arrival and amending bill to the correct amount (after we left) we had a comfortable stay with no problems.

AccorHotels certified review
Henry Couples - 13/09/2017
« Average »

The staff at tea time were very friendly and the evening food was good however after the first night the lady said 'can I change your bed tomorrow as I've just got back from holiday and I can't be bothered' and the second morning you couldn't cut the bacon it was that burnt.

AccorHotels certified review
Christopher D. Business - 13/09/2017
« Friendly welcome, very comfortable. »

Staff were very friendly. Even when there was a problem they continued to quickly get it sorted with a smile. We were impressed.

AccorHotels certified review
Interfix Couples - 13/09/2017
« Excellent value and friendly, helpful staff »

Great value for money, one of the best IBIS we have ever stayed in!

AccorHotels certified review
Dianne Couples - 12/09/2017
« Underwhelming »

The room was small but adequate and although it was on the ground floor next to a busy road and right by the door leading from reception to all bedrooms - noise was not a problem. The bed was OK but the pillows were too hard/high and left me with backache. The bathroom was small and the ventilation inadequate - after 2 showers the ceiling was dripping with condensation. Breakfast was basic, and the second morning particularly, the cooked food had clearly been prepared much earlier and was dry and unappetising. It also cost £8.95 if booked on the hotel website - 45p more than if booked via booking.com - which cancelled out quite a bit of the discount given for booking direct as an Accor Member. (This was pointed out at the time of booking but ignored.) Two buckets in the dinning area catching leaks from the roof pointed to poor maintenance. The experience was underwhelming and I would not chose to stay there again.

AccorHotels certified review
Mrs C. M. Friends - 11/09/2017
« Lovely weekend with friends »

Lovely staff couldn't do enough for us! Thank you!

AccorHotels certified review
Gordon A. Solo - 10/09/2017
« Mr Gordon A »

Excellent in all ways. Comfortable bed efficient shower and splendid breakfast.

AccorHotels certified review
P Z. Friends - 10/09/2017
« Good service and good value »

Another good stay at a well run hotel.

AccorHotels certified review
P G. Couples - 08/09/2017
« A comfortable stay. As expected. »

V Good

TripAdvisor review
Friends getaway - 07/09/2017
« Great hotel »

Helpful and friendly staff. Comfortable & quiet rooms. Superb location. The breakfast was okay, but not the best. The bar is open late, which is a bonus. There's no parking on site (despite the website saying there is), but there's a 24 hour multi storey car park nearby which is fairly cheap.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Andy, Thank you very much for your kind review. It is much appreciated and I can assure you that my team will be delighted to hear that you enjoyed your stay. I look forward to welcoming you back again very soon. Kind regards, Phil Woods General Manager

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