Hotel - ibis Hull City Centre
Ibis Hotel Hotel Ibis Hotel Hotel

ibis Hull City Centre Hotel

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4.0/5 889 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel does not have air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00
Paying

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WiFi at the hotel
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Accessible bathroom
  • Pets allowed
  • 100% non-smoking hotel
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 9AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Dry cleaning / Ironing

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
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Hotel location

Our rooms

  • 106 rooms
  • 100% non-smoking hotel
  • 6 rooms for people with reduced mobility
  • Extra bed in room for child
    • Data port in room
    • Emergency exit map
    • Radio in room
    • Opening windows
    • Direct dial telephone
    • Satellite/cable colour TV
    • Coffee/tea making facilities
    • Shower
    • Toilets
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.3/5 AccorHotels Rating Based on 2,649 reviews

Our guest reviews for ibis Hull City Centre

100% genuine reviews from our guests

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4.0/5 TripAdvisor Rating Based on 889 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
TripAdvisor review
Couples - 19/06/2018
« Helpful staff »

Check in was smooth all the staff were friendly and helpful.. The rooms are good value. Our bedroom was a little dusty but the bathroom was clean. Overall I;m happy with my stay and would got back. The location is good for parking and for the train station. It is close to the marina and easy walk to Hull Old Town

Our hotel has responded to the review
Our hotel has responded to the review

Dear Susan, Thank you very much for your kind review. It is much appreciated and I can assure you that my team will be delighted to hear that you enjoyed your stay. I look forward to welcoming you back again very soon. Kind regards, Philip Woods General Manager

AccorHotels certified review
Ryan B. Business - 16/06/2018
« Most enjoyable »

Clean and tidy. And comfortable Helpful staff.

AccorHotels certified review
Ian H. Business - 16/06/2018
« Mr H. »

Totally satisfied as always. Whenever I stay in Hull I only ever book a room at The Ibis Hotel. I have never had cause for complaint. Staff are friendly and very helpful. Rooms are always clean and beds comfortable. I have stayed in many Ibis Hotels over the years, both UK and throughout Europe an have always found them to be good value for money.

AccorHotels certified review
John B. Couples - 15/06/2018
« A very clean and well presented Hotel with EVERY member of staff first rate and very helpful »

Couldn't fault it

AccorHotels certified review
A.n. Couples - 14/06/2018
« A.N. »

Nice, clean, quiet, pet friendly!! All I needed. Thanks.

AccorHotels certified review
Ch Business - 14/06/2018
« friendly, comfy, responsive »

My stay was, I'd say, 9/10. When I arrived the person on the desk asked me where I'd like to stay ( a really nice touch.) She put me on the ground floor which was perfect. The room was great, quiet, bed comfy, shower lovely and hot and powerful, TV worked a treat. They also let guests of mine use the cafe area and wait for me when I was late. There are three things I felt spoiled things a little bit. 1) The duve not having buttons or press studs to close it. I appreciate that it's quicker to change bedding if you don't have to do up the poppers at the end but it was pretty horrible getting wrapped up in the duve itself knowing that many people had slept on the same bed. 2) Not enough tea bags or milk - but the cleaner helped me out with that. 3) you can't fill the kettle from the sink as the sink is to shallow. All these things are pretty minor in comparison with everything else and I would stay again.

AccorHotels certified review
Stuart Business - 14/06/2018
« Great value, amazing staff... But about ready for a refurb »

Wonderful staff and a great breakfast. Perfect central location. Comfortable beds and good housekeeping. For the price the value is fantastic. I think it is fair to say, however, that it's about ready for a refurb. Just general wear and tear of a few years starting to show. Having said that, this would not put me off staying again. Strongly recommend for the value.

AccorHotels certified review
Jo B. Business - 13/06/2018
« The room was dirty, tags from clothing were still on the floor under the counter and there was white powder on the bed base »

The only disappointment was that the room was dirty.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jo B., Thank you for taking the time to tell us about your experience at the ibis Hull City Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Phil Woods General Manager

AccorHotels certified review
Caroline Business - 12/06/2018
« Very enjoyable »

Staff were so helpful Even got me softer pillows for which many thanks

AccorHotels certified review
Sarah Families - 12/06/2018

Overall great stay.

AccorHotels certified review
Sam Business - 11/06/2018
« Awful. Worst ibis »

Terrible. Have made complaint.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Samantha G., Thank you for taking the time to tell us about your experience at the ibis Hull City Centre. I am sorry that your experience did not meet your expectations; allow me to express my sincerest apologies. Please note that this problem was a true exception to our normal practices. Rest assured that we are taking the appropriate measures to address the problem. All our efforts are concentrated in preventing future occurrences. Kindly accept the full compensation of your stay in the form of a credit refund of €82.46, which will be issued to your account within the next 5 days. I would like to reiterate our commitment to high quality standards, and I personally would like to make sure you will experience it during your next stay with us. We are looking forward to welcoming you again at Ibis. Please do not hesitate to contact me during your next visit. Sincerely, Phil Woods General Manager

AccorHotels certified review
Jonni B. Families - 11/06/2018
« Wedding »

Clean room..nice shower...staff very friendly and proffessional...Wedding was at the Station Hotel...so close by..

AccorHotels certified review
Oc72 Couples - 09/06/2018
« Good value basic room »

Efficient check in. Basic but clean room

AccorHotels certified review
John Solo - 09/06/2018
« Good , as usual . »

Only one snag. I pre request an extra bed sheet. This would be the 4th time housekeeping had failed to deliver. Small detail but regrettable given the notice, the repetition and that there is no room phone to follow up the error.

AccorHotels certified review
Hannah L. Couples - 08/06/2018
« Happy staff members! »

We stayed as we were going on a night out and loved it! The room was just what we needed (loved the shower!) and the breakfast was lovely! The only negative was that in check the receptionist didn’t know what our staff voucher was or what to do with it. Apart from that it was a wonderful stay

TripAdvisor review
Couples - 07/06/2018
« Wedding..... »

Staff were very friendly and proffessional. Rooms clean. Had plenty of clean towels. had no hairdryer. reception found one for me straight away. Wow an Ironing room on 2nd floor. Bathroom was clean and bright.had a few drinks in the bar. Right in the town. Will be back..

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you very much for your kind review. It is much appreciated and I can assure you that my team will be delighted to hear that you enjoyed your stay. I look forward to welcoming you back again very soon. Kind regards, Phil Woods General Manager

AccorHotels certified review
Russ W. Couples - 05/06/2018
« Excellent as usual. »

Stayed a number of times and never had any cause for complaint. Good value and service. Thanks!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Russ W., We very much appreciate your comments regarding your stay at the ibis Hull City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Phil Woods General Manager

AccorHotels certified review
Ian T. Families - 05/06/2018
« Nice, convenient and a little noisy »

Usual standard as I stay here a fair bit. Only affected by little kids running around shouting well past midnight. Staff friendly as ever and room clean and comfortable.

AccorHotels certified review
Tony Business - 04/06/2018
« As expected »

Pleasant staff, breakfast was ok (could be more choice, could feel fresher). WiFi was good.

AccorHotels certified review
Barbara G. Solo - 04/06/2018
« Ibis Hull - just great »

Loved the hotel. Immaculately clean, tidy and helpful friendly staff. Breakfast very good. Location just right for exploring. Will definitely be back.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Barbara G., We very much appreciate your comments regarding your stay at the ibis Hull City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Phil Woods General Manager

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