Hotel - Novotel London Greenwich
Novotel Hotel Novotel Hotel

Novotel London Greenwich Hotel

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4.0/5 2,003 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00
Paying

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
    • Fiber optic technology provides the highest possible speed of Internet connection.
  • Parking
    • Private indoor parking (Paying)
    • Public indoor parking (Paying)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 15  GBP
  • Babysitting on request
  • 100% non-smoking hotel
  • Manual temperature control
  • Reception open 24 hours a day
  • 4 Electric Car Recharge terminals
  • Laundry
    • Dry cleaning / Ironing
    • Shoe shine machine
  • Porter

Leisure and activities

  • Fitness centre
  • Hammam
  • Babysitting on request

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 HOURS
    • Opening hours : Week-end 24 HOURS

Business services

  • 6 meeting room(s)
  • Business center with support staff
  • Copy/print service available
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Hotel location

Our rooms

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

  • 151 rooms
  • 100% non-smoking hotel
  • 8 rooms for people with reduced mobility
  • 34 family rooms
  • 8 connecting rooms
  • Extra bed in room for child
  • Crib on request
    • Ice machine
    • 110/120 V AC
    • 220/240 V AC
    • Data port in room
    • Emergency exit map
    • Air Cooling System
    • Safe deposit box in room
    • Bathroom doors 32 inches wide
    • TV with on-screen billing info
    • Web TV
    • Telephone
    • Radio in room
    • Opening windows
    • Remote control TV
    • Radio in bathroom
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • WiFi in your room
    • Crib on request
    • Minibar
    • Iron in room
    • RJ 11 outlet
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Toilets
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.5/5 AccorHotels Rating Based on 5,859 reviews

Our guest reviews for Novotel London Greenwich

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 2,003 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
AccorHotels certified review
Aleksandar G. Business - 14/04/2018

Very clean and tidy place. The staff was incredibly polite and positive. I would definetly visit again. On the down side, the lobby bar was almost out of beer..

Our hotel has responded to the review
Our hotel has responded to the review

Dear Aleksandar G., Thank you for taking the time to tell us about your experience at the Novotel London Greenwich. I am sorry we only met 80% of your satisfaction and your experience did not meet your full expectations; please allow me to express my sincerest apologies. At Novotel London greenwich, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Florian Jourdhier General Manager

AccorHotels certified review
Greg Friends - 14/04/2018
« Good »

The hotel was good. Our first leg of the trip the rooms was very, very cold, no heat.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Greg R., Thank you for taking the time to tell us about your experience at the Novotel London Greenwich. I am sorry we only met 80% of your satisfaction and your experience did not meet your full expectations; please allow me to express my sincerest apologies. At Novotel London greenwich, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Florian Jourdhier General Manager

AccorHotels certified review
Don Couples - 14/04/2018
« Very good. »

Convenient for transport and nea many other amenities.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Don I., We very much appreciate your comments regarding your stay at the Novotel London Greenwich. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. Please feel free to share your satisfaction in giving a 5 out of 5 rating on our Novotel London Greenwich Google review page. We hope your next visit will be as pleasant as the previous one. Sincerely, Florian Jourdhier General Manager

AccorHotels certified review
Elaine Families - 14/04/2018
« Wonderful stay! »

Great stay at the Novotel Greenwich. Rooms spotlessly clean, extremely friendly staff and great breakfast. Perfect spot for a family visit to london.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Elaine M., We very much appreciate your comments regarding your stay at the Novotel London Greenwich. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. Please feel free to share your satisfaction in giving a 5 out of 5 rating on our Novotel London Greenwich Google review page. We hope your next visit will be as pleasant as the previous one. Sincerely, Florian Jourdhier General Manager

AccorHotels certified review
Cassie Couples - 14/04/2018
« Lovely »

Staff where lovely and very helpful. The rooms where beautiful and clean. Our only issue was the bed, it was very hard and not very comfortable. Other thank that it was all great.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Cassie B., Thank you for taking the time to tell us about your experience at the Novotel London Greenwich. I am sorry we only met 80% of your satisfaction and your experience did not meet your full expectations; please allow me to express my sincerest apologies. At Novotel London greenwich, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Florian Jourdhier General Manager

AccorHotels certified review
Mr C. Families - 13/04/2018
« Novotal stay »

Nice room, good view, breakfast was good.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Gurpreet C., We very much appreciate your comments regarding your stay at the Novotel London Greenwich. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. Please feel free to share your satisfaction in giving a 5 out of 5 rating on our Novotel London Greenwich Google review page. We hope your next visit will be as pleasant as the previous one. Sincerely, Florian Jourdhier General Manager

AccorHotels certified review
Loran M. Families - 12/04/2018
« Short stay in London »

Good, safe, clean

Our hotel has responded to the review
Our hotel has responded to the review

Dear Laurent M., Thank you for taking the time to tell us about your experience at the Novotel London Greenwich. I am sorry we only met 80% of your satisfaction and your experience did not meet your full expectations; please allow me to express my sincerest apologies. At Novotel London greenwich, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Florian Jourdhier General Manager

AccorHotels certified review
Roger E. Couples - 11/04/2018
« Excellent »

Great experience. Excellent location, friendly and helpful staff, comfortable room.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Roger E., We very much appreciate your comments regarding your stay at the Novotel London Greenwich. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. Please feel free to share your satisfaction in giving a 5 out of 5 rating on our Novotel London Greenwich Google review page. We hope your next visit will be as pleasant as the previous one. Sincerely, Florian Jourdhier General Manager

AccorHotels certified review
Pca Couples - 10/04/2018
« Back to normal »

The hotel has had a makeover since our last stay and is now back to its normal quality. The staff were extremely courteous.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Philip A., We very much appreciate your comments regarding your stay at the Novotel London Greenwich. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. Please feel free to share your satisfaction in giving a 5 out of 5 rating on our Novotel London Greenwich Google review page. We hope your next visit will be as pleasant as the previous one. Sincerely, Florian Jourdhier General Manager

AccorHotels certified review
Julia K. Families - 10/04/2018
« Very comfortable, quiet and pleasant. »

Very comfortable bed in a perfectly quiet and spacious room. The only problem was a faulty shower tap which meant the water wasn’t hot enough.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Julia K., We very much appreciate your comments regarding your stay at the Novotel London Greenwich. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. Please feel free to share your satisfaction in giving a 5 out of 5 rating on our Novotel London Greenwich Google review page. We hope your next visit will be as pleasant as the previous one. Sincerely, Florian Jourdhier General Manager

AccorHotels certified review
Neil Families - 10/04/2018
« A great weekend »

This is a great family friendly hotel. We stayed with our children and were made to feel welcome form the moment we arrived to the moment we left. Friendly, professional and courteous staff combined with a great location make this a great place to stay.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Neil F., We very much appreciate your comments regarding your stay at the Novotel London Greenwich. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. Please feel free to share your satisfaction in giving a 5 out of 5 rating on our Novotel London Greenwich Google review page. We hope your next visit will be as pleasant as the previous one. Sincerely, Florian Jourdhier General Manager

AccorHotels certified review
Nic C. Families - 10/04/2018
« A pleasant retreat from the city hustle and bustle »

Our second stay at the Greenwich Novotel was as pleasant as the first. The short walk from the train/DLR station to the hotel was very welcome after a full days sightseeing & shopping. Greenwich itself is more relaxed than the city and easy to get accustomed to! The Novotel staff are always very helpful and friendly.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Petra S., Thank you for taking the time to tell us about your experience at the Novotel London Greenwich. I am sorry we only met 80% of your satisfaction and your experience did not meet your full expectations; please allow me to express my sincerest apologies. At Novotel London greenwich, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Florian Jourdhier General Manager

AccorHotels certified review
Stuart R. Families - 10/04/2018
« very pleasant with great staff »

Our stay was very nice the only criticism I have is that the room was a little warm even with the air con on cool.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Stuart r., Thank you for taking the time to tell us about your experience at the Novotel London Greenwich. I am sorry we only met 70% of your satisfaction and your experience did not meet your full expectations; please allow me to express my sincerest apologies. At Novotel London greenwich, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Florian Jourdhier General Manager

AccorHotels certified review
Gdr Families - 10/04/2018
« Weekend break in Greenwich »

Good weekend break. Hotel conveniently close to the rail station allowed us to drop our bags easily and head to the park. Overall we had a good experience at the hotel. The front of house staff were friendly and helpful, the room was clean and comfortable and the Sunday morning breakfast buffet was a great start to the day.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Graham R., Thank you for taking the time to tell us about your experience at the Novotel London Greenwich. I am sorry we only met 80% of your satisfaction and your experience did not meet your full expectations; please allow me to express my sincerest apologies. At Novotel London greenwich, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Florian Jourdhier General Manager

AccorHotels certified review
Gill Families - 10/04/2018
« helpful,pleasant staff,pleasant room,well-located »

Good stay. Only real issue would be with lack of information in room.Needed charging points/plug sockets. After some time moved TV ans also located one later under safe-just a note of their availability would be helpful.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Gillian B., Thank you for taking the time to tell us about your experience at the Novotel London Greenwich. I am sorry we only met 80% of your satisfaction and your experience did not meet your full expectations; please allow me to express my sincerest apologies. At Novotel London greenwich, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Florian Jourdhier General Manager

AccorHotels certified review
Martin Couples - 09/04/2018

Hotel is ok, location is fine, dissapointingly because of no benefits for platinum membership and due to issues with payment for parking made my stay rather dissatisfying.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Martin H., Thank you for taking the time to tell us about your experience at the Novotel London Greenwich. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Florian Jourdhier General Manager

AccorHotels certified review
G. M. Families - 09/04/2018
« Clean, Comfortable family room. Friendly and professional staff. Convenient location »

All in all as stated the whole hotel experience was stress free and manged by a professional and friendly staff. Very good Breakfast Buffet

Our hotel has responded to the review
Our hotel has responded to the review

Dear George M., We very much appreciate your comments regarding your stay at the Novotel London Greenwich. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. Please feel free to share your satisfaction in giving a 5 out of 5 rating on our Novotel London Greenwich Google review page. We hope your next visit will be as pleasant as the previous one. Sincerely, Florian Jourdhier General Manager

AccorHotels certified review
Madeleine Families - 08/04/2018
« Great stay »

We had a great stay, very clean and comfortable. All the staff are very helpful and friendly. Our kids especially enjoyed the breakfast!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Madeleine L., Thank you for taking the time to tell us about your experience at the Novotel London Greenwich. I am sorry we only met 80% of your satisfaction and your experience did not meet your full expectations; please allow me to express my sincerest apologies. At Novotel London greenwich, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Florian Jourdhier General Manager

AccorHotels certified review
Rohit Families - 08/04/2018
« Mediocre at best »

We came and checked in late. Absolutely no amenities in the bathroom. Had to dig out my stuff from the bags.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Rohit B., Thank you for taking the time to tell us about your experience at the Novotel London Greenwich. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures, with our Housekeeping team, to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Florian Jourdhier General Manager

AccorHotels certified review
Jan M. Families - 08/04/2018
« Good location, clean and comfy. »

Near to the station, five minute walk. Nice comfy bed and clean modern room. Good selection at buffet breakfast. Staff very friendly.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Janet M., We very much appreciate your comments regarding your stay at the Novotel London Greenwich. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. Please feel free to share your satisfaction in giving a 5 out of 5 rating on our Novotel London Greenwich Google review page. We hope your next visit will be as pleasant as the previous one. Sincerely, Florian Jourdhier General Manager

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