Hotel - Novotel London Greenwich
Novotel Hotel Novotel Hotel

Novotel London Greenwich Hotel

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4.0/5 1,982 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00
Paying

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • WiFi in your room
    • WiFi access
  • Parking
    • Private indoor parking (Paying)
    • Public indoor parking (Paying)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 15  GBP
  • 100% non-smoking hotel
  • Manual temperature control
  • Reception open 24 hours a day
  • 4 Electric Car Recharge terminals
  • Laundry
    • Dry cleaning / Ironing
    • Shoe shine machine
  • Porter

Leisure and activities

  • Fitness centre
  • Hammam
  • Boat excursions  (Nearby)
  • Other sports activities
    • Billiards/Snooker (Nearby)
    • Bowling (Nearby)
    • Darts (Nearby)
    • Jogging track (Nearby)
    • Roller-skating (Nearby)
    • Table tennis

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 HOURS
    • Opening hours : Week-end 24 HOURS

Business services

  • 6 meeting room(s)
  • Business center with support staff
  • Copy/print service available
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Hotel location

Our rooms

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

  • 151 rooms
  • 100% non-smoking hotel
  • 8 rooms for people with reduced mobility
  • 34 family rooms
  • 8 connecting rooms
  • Extra bed in room for child
  • Crib on request
    • Ice machine
    • 110/120 V AC
    • 220/240 V AC
    • Data port in room
    • Emergency exit map
    • Air Cooling System
    • Safe deposit box in room
    • Bathroom doors 32 inches wide
    • TV with on-screen billing info
    • Web TV
    • Telephone
    • Radio in room
    • Opening windows
    • Remote control TV
    • Radio in bathroom
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • WiFi in your room
    • Crib on request
    • Minibar
    • Iron in room
    • RJ 11 outlet
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Toilets
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.5/5 AccorHotels Rating Based on 5,591 reviews

Our guest reviews for Novotel London Greenwich

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 1,982 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
AccorHotels certified review
Steve J. Couples - 12/02/2018
« Perfect way to chill out. »

As it was my wife's birthday , and have stayed here on four other occasions it's the perfect location for exploring. The staff are all great even leaving a birthday chocolate Brownie in our room with a happy birthday message.The bar staff very pleasant , it's a shame the bar area is lacking in atmosphere not due to staff but décor especially lighting. Over all will be back this time for my birthday.

AccorHotels certified review
Dean G. Couples - 12/02/2018
« Lovely hotel just poor experience »

This seems like a lovely hotel I only stayed for one night and the air conditioner was only pumping out hot air so it was roasting if the windows were opened the trains where to loud and woke us up overall not a great night

AccorHotels certified review
Clifford W. Business - 12/02/2018
« Best Business Stay Ever! »

Knowing this hotel was only 3-4 minutes walk from Greenwich DLR station, no need to worry about the distance to travel. From the minute I stepped in to the foyer reception area, I was treat like a star! A very warm and friendly greeting from the staff behind the reception desk that passed over my key and free complimentary drink voucher. As I entered my room on the 4th floor, again a very pleasant surprise totally forgotten that i'd booked an executive suite which was the best experience that i'd encountered staying at the many hotels that i do doing my job. Big screen TV, Bose sound system, complimentary water bottles in the fridge for my use. Both a bath and shower facility, so opted for a bath later that evening and showered the following morning. Down to ground floor to the bar area to retrieve my Free drink. Ended us staying for a couple more and got speaking to the very hospitable bar staff Arif(Supervisor) and Nick bar assistant. Ordered a bar meal Chicken Noodles which was suggested to me by the lovely Italian chef 'Donata'. The noodles had extra chillies added which were absoloutely delicious and spot on to my taste! On leaving the hotel it was and if all staff(three ladies on reception) had come out of the back office to say goodbye, so a superb greeting and a better send off! Brilliant, my best stay so far at any hotel! Well done to the Novotel staff - a credit to your organisation. Keep it up!

AccorHotels certified review
Horten74 Families - 11/02/2018
« Very nice hotel »

Nice room, very good location when staying in Greenwich. The breakfast is also very nice. The staff was friendly and we enjoyed our stay.

AccorHotels certified review
92xxx Business - 11/02/2018
« Fictional 4 Star »

Quite poor. Marketed as a '4 Star' hotel, my accommodation would have been an objective 2+. Recognizing I booked via Hot Wire, probably received a less desirable room. Would be pleasant to have a room without several carpet burns and large stains. Without cigarette burn holes in the sheers. Card keys that lost magnetization after 8 hours, constantly. Leave the hotel. Return. Go to room. Key will not work. Return to lobby. Wait at desk. Get new key. Return to room. Enter. Each time... Dining was atrocious. Breakfast buffet should shame the corporate chef. For those of us with allergies or food restrictions, we are out of luck. Noting offered ala cart. Cold chips at dinner sent my Scottish colleague off. Overall, very poor experience.

AccorHotels certified review
Richard S. Business - 09/02/2018
« Excellent serivce in a superb hotel »

upon arrival the reception team were excellent and explained all the facilities available. The room was excellent, spacious and clean. Car parking on site a real bonus would definitely use the hotel again for non business trip

Our hotel has responded to the review
Our hotel has responded to the review

Dear Richard S., We very much appreciate your comments regarding your stay at the Novotel London Greenwich. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. Please feel free to share your satisfaction in giving a 5 out of 5 rating on our Novotel London Greenwich Google review page. We hope your next visit will be as pleasant as the previous one. Sincerely, Florian Jourdhier General Manager

AccorHotels certified review
Anonymous Friends - 06/02/2018
« Clean,welcoming and safe »

The staff were very friendly and the room was a decent size. The breakfast was a good selection and the hotel was clean and tidy. But, the room was far too warm, not too sure on whether the air conditioning unit was working. The bathroom shower temperature changed whilst in it and there was no bath tap.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Emma F., Thank you for taking the time to tell us about your experience at the Novotel London Greenwich. I am sorry we only met 80% of your satisfaction and your experience did not meet your full expectations; please allow me to express my sincerest apologies. At Novotel London greenwich, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Florian Jourdhier General Manager

AccorHotels certified review
Zoe C. Couples - 06/02/2018
« An enjoyable stay »

Staff were very welcoming and helpful throughout. Room was clean and comfortable. Both had a great nights sleep.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Zoe C., We very much appreciate your comments regarding your stay at the Novotel London Greenwich. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. Please feel free to share your satisfaction in giving a 5 out of 5 rating on our Novotel London Greenwich Google review page. We hope your next visit will be as pleasant as the previous one. Sincerely, Florian Jourdhier General Manager

AccorHotels certified review
Tony L. Families - 06/02/2018
« Great service and positive experience »

Weekend away with son watching boxing

Our hotel has responded to the review
Our hotel has responded to the review

Dear Antony L., We very much appreciate your comments regarding your stay at the Novotel London Greenwich. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. Please feel free to share your satisfaction in giving a 5 out of 5 rating on our Novotel London Greenwich Google review page. We hope your next visit will be as pleasant as the previous one. Sincerely, Florian Jourdhier General Manager

AccorHotels certified review
Hmt Friends - 05/02/2018
« Great hotel,perfect location for the 02 »

The staff were wonderful,room was modern clean and a good size. Breakfast was very tasty and plenty of choice.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Heather T., We very much appreciate your comments regarding your stay at the Novotel London Greenwich. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. Please feel free to share your satisfaction in giving a 5 out of 5 rating on our Novotel London Greenwich Google review page. We hope your next visit will be as pleasant as the previous one. Sincerely, Florian Jourdhier General Manager

AccorHotels certified review
Steve Families - 05/02/2018
« Lovely hotel but rooms far to warm! »

Great hotel & staff. Rooms were far too warm and unable to cool it. Cold night outside but we slpet (ish) with the window open!!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Southworth S., Thank you for taking the time to tell us about your experience at the Novotel London Greenwich. I am sorry we only met 80% of your satisfaction and your experience did not meet your full expectations; due to your room being too warm. Please allow me to express my sincerest apologies. At Novotel London greenwich, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Florian Jourdhier General Manager

AccorHotels certified review
Mary B. Families - 05/02/2018
« We enjoyed our stay and would definitely return. »

Staff: Proffessional, helpful and courteous. Breakfast 10/10 Room 7/10. Carpet very stained Folding door to bathroom very "cumbersome" - Room needed a re-vamp : would stay again

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mary B., We very much appreciate your comments regarding your stay at the Novotel London Greenwich. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. Please feel free to share your satisfaction in giving a 5 out of 5 rating on our Novotel London Greenwich Google review page. We hope your next visit will be as pleasant as the previous one. Sincerely, Florian Jourdhier General Manager

AccorHotels certified review
C L. Couples - 03/02/2018
« Convenient »

We upgraded to an executive bedroom which was fine. Car parking was convenient. Staff were helpful and made us feel welcome.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Candida L., Thank you for taking the time to tell us about your experience at the Novotel London Greenwich. I am sorry we only met 80% of your satisfaction and your experience did not meet your full expectations; please allow me to express my sincerest apologies. At Novotel London greenwich, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Florian Jourdhier General Manager

AccorHotels certified review
Paul H. Business - 02/02/2018
« Nice hotel in a good location »

Nice clean hotel in a good location with an attentive team

Our hotel has responded to the review
Our hotel has responded to the review

Dear Paul H., Thank you for taking the time to tell us about your experience at the Novotel London Greenwich. I am sorry we only met 80% of your satisfaction and your experience did not meet your full expectations; please allow me to express my sincerest apologies. At Novotel London greenwich, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Florian Jourdhier General Manager

AccorHotels certified review
Anonymous Couples - 02/02/2018
« ok »

We upgraded our room this was ok but not large for an executive upgrade, Drinks were very expensive. Our cooked breakfast was only just warm i complained to waitress she said ok and just walked away and carried on tidying tables

Our hotel has responded to the review
Our hotel has responded to the review

Dear Derek C., Thank you for taking the time to tell us about your experience at the Novotel London Greenwich. I am sorry we only met 70% of your satisfaction and your experience did not meet your full expectations; especially at Breakfast. Please allow me to express my sincerest apologies. At Novotel London greenwich, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Florian Jourdhier General Manager

AccorHotels certified review
Keith Business - 02/02/2018
« Comfortable »

Relaxing, quiet and an overall satisfactory stay.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Keith S., We very much appreciate your comments regarding your stay at the Novotel London Greenwich. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. Please feel free to share your satisfaction in giving a 5 out of 5 rating on our Novotel London Greenwich Google review page. We hope your next visit will be as pleasant as the previous one. Sincerely, Florian Jourdhier General Manager

AccorHotels certified review
Lady C. Families - 01/02/2018
« Toilet separate from bathroom.... dirty »

The toilet and bathroom cleanliness wasn’t good. I had to wipe the toilet light switch which was stained and sticky (toilet separate from bathroom and no basin in toilet).

Our hotel has responded to the review
Our hotel has responded to the review

Dear Thomas C., Thank you for taking the time to tell us about your experience at the Novotel London Greenwich. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every C.; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Florian Jourdhier General Manager

AccorHotels certified review
Antony B. Business - 01/02/2018
« Best hotel in the chain that I’ve stayed at. »

Customer service is the best

Our hotel has responded to the review
Our hotel has responded to the review

Dear Antony Biddulph, We very much appreciate your comments regarding your stay at the Novotel London Greenwich. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. Please feel free to share your satisfaction in giving a 5 out of 5 rating on our Novotel London Greenwich Google review page. We hope your next visit will be as pleasant as the previous one. Sincerely, Florian Jourdhier General Manager

AccorHotels certified review
Geordie Business - 01/02/2018
« Great Hotel »

A great hotel with very friendly staff. The check-in / check-out is really easy, the food was fine, and the room comfortable. It's located in a lovely part of London, but right next to Greenwich DLR station, making travel very easy. It's also right next to Davy's Wine Merchant and wine bar, which is well worth a visit.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Raymond M., We very much appreciate your comments regarding your stay at the Novotel London Greenwich. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. Please feel free to share your satisfaction in giving a 5 out of 5 rating on our Novotel London Greenwich Google review page. We hope your next visit will be as pleasant as the previous one. Sincerely, Florian Jourdhier General Manager

AccorHotels certified review
Joady T. Couples - 30/01/2018
« Great reception staff »

Very handy location, great lady on reception. Friendly bar staff. Nice, clean rooms.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Joady T., We very much appreciate your comments regarding your stay at the Novotel London Greenwich. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. Please feel free to share your satisfaction in giving a 5 out of 5 rating on our Novotel London Greenwich Google review page. We hope your next visit will be as pleasant as the previous one. Sincerely, Florian Jourdhier General Manager

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