Hotel - Novotel London Greenwich
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Novotel Hotel

Novotel London Greenwich Hotel

173-185 Greenwich High Road 
SE108JA  LONDON
UNITED KINGDOM

1,883 reviews
TripAdvisor Rating Based on 1,883 reviews
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Check-in from 14h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking (Paying)
    • Public indoor parking (Paying)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 15  GBP
  • Fitness centre

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking (Paying)
    • Public indoor parking (Paying)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 15  GBP
  • 100% non-smoking hotel
  • Reception open 24 hours a day
  • 4 Electric Car Recharge terminals
  • Laundry
    • Dry cleaning / Ironing
    • Shoe shine machine
  • Porter

Leisure and activities

  • Fitness centre
  • Hammam
  • Boat excursions  (Nearby)
  • Other sports activities
    • Billiards/Snooker (Nearby)
    • Bowling (Nearby)
    • Darts (Nearby)
    • Jogging track (Nearby)
    • Roller-skating (Nearby)
    • Table tennis

Catering

  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 HOURS
    • Opening hours : Week-end 24 HOURS

Business services

  • 6 meeting room(s)
  • Business center with support staff
  • Copy/print service available
See all services

Hotel location

Our rooms

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

  • 151 rooms
  • 100% non-smoking hotel
  • 8 rooms for people with reduced mobility
  • 34 family rooms
  • 8 connecting rooms
  • Extra bed in room for child
  • Crib on request
    • Ice machine
    • 110/120 V AC
    • 220/240 V AC
    • Data port in room
    • Emergency exit map
    • Air Cooling System
    • Safe deposit box in room
    • Bathroom doors 32 inches wide
    • TV with on-screen billing info
    • Web TV
    • Telephone
    • Radio in room
    • Opening windows
    • Remote control TV
    • Radio in bathroom
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • WIFI in your room
    • Crib on request
    • Minibar
    • Iron in room
    • RJ 11 outlet
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Toilets
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.5/5 AccorHotels Rating Based on 4,784 reviews

Our guest reviews for Novotel London Greenwich

100% certified reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 1,883 reviews
Certificate of excellence 2016
AccorHotels certified review
Anonymous Business - 14/07/2017
« Gresat location »

Great location in Greenwich, just around the corner from both overground and DLR stations. Rooms are spacious, but beds very hard. Reasonable wifi. Staff very friendly and helpful. The bar area is fine, but it needs a greater selection of beers and lagers on tap for me! Plenty of alternative eating and drinking places around.

AccorHotels certified review
Rt Friends - 13/07/2017
« RT  »

It's was a wonderful and beautiful great night

AccorHotels certified review
Mrs D. C. Couples - 12/07/2017

the reception staff could not have been more helpful,from providing us with extra milk and printing out an alternative route into London after there had been serious delays on the train on Monday.

AccorHotels certified review
Ferran D. T. Business - 12/07/2017
« Brilliant »

Abou really professional and friendly as always, Andrea and Joanna gave me the best welcoming. I also got an small present this week, the team bought me a beer. I enjoyed it so much and I was very pleased, small details make the difference and make me think my home is here during the week, I much appreciate it. Thanks to all the team in general.

AccorHotels certified review
Sam Business - 12/07/2017
« Abou is excellent »

I was very impressed with Abou during my stay at Novotel. The bar and restaurant were very busy and he managed the bar quickly and efficiently with limited staff and some difficult customers. He is kind and polite and a credit to the hotel. A true professional.

AccorHotels certified review
John Couples - 12/07/2017
« A great weekend »

Everything was very good. Staff were very helpful. Would have been better if we could have booked a parking space.

AccorHotels certified review
Cheryl Couples - 11/07/2017
« Disappointing »

Our room smelled very strongly of some kind of chemical spray, or paint or something if the sort, it was very offputting as soon as we walked in the door. The toilet was separate from the rest of the bathroom so to wash your hands after going to the toilet was completely unhygienic! There were no plugs by the bed so our phones had to charge over the other side of the room, and our bed was rock solid, neither of us got a good night's sleep. Breakfast in the morning was very disappointing, I'm sure the food would have been nice if it clearly hadn't been left in the trays under the heaters for a good while.....it was not nice at all. The only good thing about our stay was the service of the staff. I have stayed in Novotels before, and can only say I am so disappointed with our experience in this one, it's tempting not to book again.

AccorHotels certified review
Lynne T. Couples - 11/07/2017
« Great hotel base  »

Nice clean hotel with very friendly staff

AccorHotels certified review
Sean Families - 11/07/2017
« Convenient and consistent quality »

AS a regular user of Novotel hotels all over I was satisfied that Greenwich Novotel quality was as expected.

AccorHotels certified review
E.ward Families - 11/07/2017

Great stay, excellent room, good air con which kept the room cool and wasn't noisy. Just one small moan, the dining room was very warm at breakfast, blinds for the large windows should be considered.

AccorHotels certified review
Mrs I. G. Solo - 10/07/2017
« Mrs Isobel Grant »

I enjoyed my stay with you, the food was very good and the staff very helpful. My room was always clean and fresh.

AccorHotels certified review
Mrs J. Couples - 10/07/2017
« Not worth the price paid for the night  »

Paid for a quiet room and had reserved a Queen room. Was given a free upgrade to an " Executive room" was given a room that overlooked the train station, not that quiet. Dirty room, curtains were holey and carpet filthy, the whole room needed a complete makeover. Only 1 spare plug socket and that was behind the television. A shower that scalded you no matter which way you turned the heat control tap, and had to be faced to the wall so that you could prevent serious burns from it, only 1 large towel between 2 of us to dry ourselves on. Staff on reception desk not very helpful or customer friendly. was greeted on arrival but on departure room key was just taken from me, I was not asked if I had enjoyed my stay or if everything was OK. staff were too busy chatting to each other to deal with guests. Felt very undervalued as a guest. In my mind a Travelodge is better value for money, cleanliness and staff interaction.

AccorHotels certified review
Gjh Business - 10/07/2017
« Dr »

It is always pleasant to stay at this hotel.

AccorHotels certified review
Chris K. Business - 10/07/2017

Very good, however, I'm not sure that the fast checkout works well - I received an email with an interim bill and was under the impression that I would get a final invoice by email the same day. Since checking out I have received no further communication - is this correct?

AccorHotels certified review
Jane S. Families - 10/07/2017
« Amazing service from start to finish! »

A fantastic welcome from the manager and staff when we checked. Our children were made so welcome too and even given a gift! The children's activities in reception were such a help and they loved them :) the staff were so friendly and helpful. We asked for interconnecting rooms and this was arranged - they were perfect! We will definitely be back!

AccorHotels certified review
Anonymous Couples - 10/07/2017
« Very pleasant with extremely helpful and happy front desk staff. »

Good location and pleasant staff.

AccorHotels certified review
Geoff C. Business - 10/07/2017
« Averag business hotel »

Nothing really special about the hotel + Good Wi-Fi - Poor coffee at breakfast - Seemed a big effort to get a paper bill

AccorHotels certified review
Anonymous Couples - 09/07/2017
« Mrs Herring »

We had a very pleasant stay. Breakfast was really good. Would stay again

AccorHotels certified review
Carl Couples - 09/07/2017
« Great overnight stay »

Great hotel in a perfect location, and helpful staff.

AccorHotels certified review
Dorothy. Friends - 09/07/2017
« A very clean and good quality. »

We enjoyed our stay. The only criticism was the cooked breakfast was not very hot and did not seemed to be the temperature i feel it should have been. Everything else was very good.

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