Hotel - Novotel London Greenwich
Novotel Hotel Novotel Hotel

Novotel London Greenwich Hotel

4.0/5 2,130 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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From 93.00 GBP Non member rate
From 88.35 GBP Member's rate Members’ Rate, join while you book
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Parking
    • Private indoor parking (Paying)
    • Public indoor parking (Paying)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • pets allowed 15  GBP
  • 100% non-smoking hotel
  • Manual temperature control
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PM
  • 4 Electric Car Recharge terminals
  • Laundry
    • Dry cleaning / Ironing
    • Shoe shine machine
  • Porter

Leisure and activities

  • Fitness centre
  • Hammam

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 HOURS
    • Opening hours : Week-end 24 HOURS

Business services

  • 6 meeting room(s)
  • Business center with support staff
  • Copy/print service available
See all services

Please be informed that the hotel will be undergoing a façade enhancement from 2nd July until 21st December 2018.

Hotel location

Our rooms

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

  • 151 rooms
  • 100% non-smoking hotel
  • 8 rooms for people with reduced mobility
  • 34 family rooms
  • 8 connecting rooms
  • Extra bed in room for child
  • Baby bed
    • Ice machine
    • 110/120 V AC
    • 220/240 V AC
    • Data port in room
    • Emergency exit map
    • Air Cooling System
    • Safe deposit box in room
    • Bathroom doors 32 inches wide
    • TV with on-screen billing info
    • Web TV
    • Telephone
    • Radio in room
    • Opening windows
    • Remote control TV
    • Radio in bathroom
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • WIFI in your room
    • Baby bed
    • Minibar
    • Iron in room
    • RJ 11 outlet
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Toilets
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.5/5 AccorHotels Rating 6,937 reviews

Our guest reviews for Novotel London Greenwich

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 2,130 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Jim F. Couples - 11/11/2018 AccorHotels certified review
« Ok »

Room upgrade was good, bar good. Breakfast was a little poor. Over cooked bacon. Beans were dried up and generally none of the food on the hot breakfast counter looked appetizing.

Debbie Families - 11/11/2018 AccorHotels certified review
« Ideal,easy to get too. Friendly staff. »

Upgraded always a welcome surprise. Wouldn’t hesitate to stay again and recommend you. Thank you.

Anonymous Families - 11/11/2018 AccorHotels certified review
« Very good hotel we had the grand children with us and »

We had the Grandkids with us and they were treated very well and the hotel is very clean

Bagz Families - 11/11/2018 AccorHotels certified review
« the staff are kind and approachable »

the staff was so concern regarding my parking and i was so thankful for that

Mrs T. Families - 10/11/2018 AccorHotels certified review
« Fantastic Greenwich visit »

Lovely hotel, well located, easy transport links, underground parking and most importantly comfortable beds and a great breakfast!

Stephen C. Business - 10/11/2018 AccorHotels certified review
« Average with some highlights »

Room was dated and poorly designed, felt quite depressing. Front desk and dinner service good. Breakfast was poor and over priced. No hot plates for buffet.

Patricia O. Friends - 10/11/2018 AccorHotels certified review
« Fare »

lack of staff in bar and restaurant areas

Lyn &. V. Couples - 10/11/2018 AccorHotels certified review
« Good location »

Very convenient for O2 Arena, walking distance to Cutty Sark and Maritime Museum. Comfortable room and good breakfast

Our hotel has responded to the review
Our hotel has responded to the review

Dear Lyn & Vince W., We very much appreciate your comments regarding your stay at the Novotel London Greenwich. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. Please feel free to share your satisfaction in giving a 5 out of 5 rating on our Novotel London Greenwich Google review page. We hope your next visit will be as pleasant as the previous one. Sincerely, Kenny Tieberghien Guest Service Manager

Anonymous Business - 10/11/2018 AccorHotels certified review

The room was very hot and as the window overlooked the atrium it was too noisy to open

Rick C. Couples - 10/11/2018 AccorHotels certified review

Gd service helpful staff nice rooms and food was really great.

Anonymous Business - 09/11/2018 AccorHotels certified review

everything went excellent, as usual.

Our hotel has responded to the review
Our hotel has responded to the review

Beste Meneer B., Hartelijk bedankt voor uw uitstekende review. Altijd een plezier u hier te mogen verwelkomen. Tot binnenkort! Met vriendelijke groeten, Kenny Tieberghien Guest Service Manager

Iain G. Business - 08/11/2018 AccorHotels certified review
« Comfortable stay, good ambiance. Lack of working sockets. »

Clean, comfortable, well appointed room. No sockets near bed. 2 sockets near desk would not provide charge to phone/tablet. Thought my cables were dodgy. Tested elsewhere - they are fine.

Jordan M. Couples - 08/11/2018 AccorHotels certified review
« Nice room, pleasant staff and nice breakfast. »

The cost of parking was a surprise on arrival, as whilst it is mentioned on your website, it was not mentioned on the booking site, this just displayed a parking logo to indicate parking is available (AccorHotels). Noted that it is in line with nearby car parks however this is a hotel car park for paying customers. The reception staff were very friendly and the room well presented with good facilities. Unfortunately the clip for the shower head was broken and hanging off, so we had to physically hold the shower head to take a shower in the morning which was disappointing and quite irritating! The breakfast was very nice with a great range of vegetarian options and friendly staff.

Alexandra M. Families - 08/11/2018 AccorHotels certified review
« Very pleasant »

Nice, clean room and good breakfast.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Alexandra M., We very much appreciate your comments regarding your stay at the Novotel London Greenwich. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. Please feel free to share your satisfaction in giving a 5 out of 5 rating on our Novotel London Greenwich Google review page. We hope your next visit will be as pleasant as the previous one. Sincerely, Kenny Tieberghien Guest Service Manager

Pjsmet Families - 08/11/2018 AccorHotels certified review
« Nice stay »

Hotel located just next to DLR Greenwich and train station. Friendly staff and lively environment. A bit weird for TV that you need to set to wide screen at all time. Coffee machine is a bit dirty in water reservoir but free 2 bottles water is really fine. Apart shower cabin and bad also WC...only one problem with water leaking from sink and make the floor wet and slippery. Breakfast is really nice..pity for long ques at coffee machine but overall satisfaction and we'll return again.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Prajongjit S., We very much appreciate your comments regarding your stay at the Novotel London Greenwich. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. Please feel free to share your satisfaction in giving a 5 out of 5 rating on our Novotel London Greenwich Google review page. We hope your next visit will be as pleasant as the previous one. Sincerely, Kenny Tieberghien Guest Service Manager

Liz B. Business - 07/11/2018 AccorHotels certified review
« Great stay in Greenwich »

Very convenient location, great quiet room and facilities, very comfortable bed.

Rp Couples - 07/11/2018 AccorHotels certified review
« Too hot »

Room air con was useless. Just too warm in our room even during Autumn temperatures. Bed too hard for our liking. Room very tired. Marks on the walls, chipped furniture, stained bed frame, BT socket screw hanging out, dust on coffee table support bars, mouldy shower ceiling. No real customer service. Reception were polite but just lacked a bit of customer care. E.g offer of local knowledge to visitors.

Mark S. Couples - 07/11/2018 AccorHotels certified review
« Always a Pleasure »

Staff are always very helpful and good at there jobs, hotel is clean and tidy and food very good. Good for parking your car and generally great experience, we stay here for one weekend every month always a pleasure.

Couples - 07/11/2018 TripAdvisor review
« WEEKEND STAY »

Hotel is nice but the bathroom and carpets could do with refurb, stains on carpets and gaps/mould on sealant.Right next to Greenwich train station and about 5 to10 minutes walk to town.Nice reception staff but couldnt answer any questions relating to loyalty programme.Would stay again but needs some work doing.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Trevor, Thank you for your constructive feedback. We take your comments on board and we will make sure we work on everything that needs to be improved. We are glad to hear you liked our hotel and look forward to welcome you back in the near future!

Bhavesh P. Business - 06/11/2018 AccorHotels certified review
« Mr Bhavesh P. »

Comfortable hotel, conviently located,very friendly and hospitable staff.

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