Hotel - Novotel London Greenwich
Novotel Hotel Novotel Hotel

Novotel London Greenwich Hotel

4.0/5 2,141 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Parking
    • Private indoor parking (Paying)
    • Public indoor parking (Paying)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • pets allowed 15  GBP
  • 100% non-smoking hotel
  • Manual temperature control
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PM
  • 4 Electric Car Recharge terminals
  • Laundry
    • Dry cleaning / Ironing
    • Shoe shine machine
  • Porter

Leisure and activities

  • Fitness centre
  • Hammam

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 HOURS
    • Opening hours : Week-end 24 HOURS

Business services

  • 6 meeting room(s)
  • Business center with support staff
  • Copy/print service available
See all services

Please be informed that the hotel will be undergoing a façade enhancement from 2nd July until 21st December 2018.

Hotel location

Our rooms

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

  • 151 rooms
  • 100% non-smoking hotel
  • 8 rooms for people with reduced mobility
  • 34 family rooms
  • 8 connecting rooms
  • Extra bed in room for child
  • Baby bed
    • Ice machine
    • 110/120 V AC
    • 220/240 V AC
    • Data port in room
    • Emergency exit map
    • Air Cooling System
    • Safe deposit box in room
    • Bathroom doors 32 inches wide
    • TV with on-screen billing info
    • Web TV
    • Telephone
    • Radio in room
    • Opening windows
    • Remote control TV
    • Radio in bathroom
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • WIFI in your room
    • Baby bed
    • Minibar
    • Iron in room
    • RJ 11 outlet
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Toilets
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.5/5 AccorHotels Rating 7,034 reviews

Our guest reviews for Novotel London Greenwich

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 2,141 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Anonymous Business - 10/12/2018 AccorHotels certified review
« Excellent. »

Nothing to complain about!

Mick F. Couples - 10/12/2018 AccorHotels certified review
« Quite happy with the stay »

an ok stay

Anonymous Families - 09/12/2018 AccorHotels certified review
« Not Bad »

This hotel was not bad. Very near to the meridian observatory and old castle. I booked through Agoda very early. It was expensive. The later you book, the better

K Business - 07/12/2018 AccorHotels certified review
« Hotel management needs improvement »

Asked for a quiet room...got room facing main road and traffic noise and next to service entrance with constant noise throughtout night. Breakfast similar to motorway cafe.. very poor quality. Ran out of pancakes and refused to make some more !!! What kind of service is this??? Staff helpful but hotel being managed on a shoestring budget and it shows. Management needs improving.

Mark W. Families - 05/12/2018 AccorHotels certified review

Very efficient, very clean & staff friendly, could do with drop off parking at the front of the hotel

Anonymous Couples - 05/12/2018 AccorHotels certified review
« Attending a performance at The O2 »

The Novotel Greenwich is situated perfectly for the O2 and also gives you the chance to do some sightseeing in a great area of London. A very comfortable hotel and good value. Breakfast was a good variety of dishes, although not everything mentioned on the menu was available.

Rosanna A. Couples - 04/12/2018 AccorHotels certified review
« Miss A. »

Clean and nice room,, friendly staff

Our hotel has responded to the review
Our hotel has responded to the review

Dear Alex A., We very much appreciate your comments regarding your stay at the Novotel London Greenwich. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We hope your next visit will be as pleasant as the previous one. Sincerely Yours, Kenny Tieberghien Guest Service Manager

Jason Couples - 04/12/2018 AccorHotels certified review
« Average at best »

Staff was friendly greeted us multiple times. You ran out of water for the rooms. This was a major issue for us because we had to find a store front that sold water late at night multiple times. We have medical devices that require water.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jason H., Thank you for taking the time to tell us about your experience at the Novotel London Greenwich. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please note that we sell water and other items through room service 24/7 if extra bottles are required. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Kenny Tieberghien Guest Service Manager

Anonymous Friends - 04/12/2018 AccorHotels certified review
« Mr D. »

Very satisfied

Our hotel has responded to the review
Our hotel has responded to the review

Dear Kenneth D., We very much appreciate your comments regarding your stay at the Novotel London Greenwich. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. Please feel free to share your satisfaction in giving a 5 out of 5 rating on our Novotel London Greenwich Google review page. We hope your next visit will be as pleasant as the previous one. Sincerely Yours, Kenny Tieberghien Guest Service Manager

Jim B. Couples - 04/12/2018 AccorHotels certified review
« Great stay »

Room good size, bath room good size, serviced well each day. Only problem air conditioning only heated and it got a bit warm.

Our hotel has responded to the review
Our hotel has responded to the review

Dear James B., Thank you for taking the time to tell us about your experience at the Novotel London Greenwich. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely Yours, Kenny Tieberghien Guest Service Manager

John Families - 04/12/2018 AccorHotels certified review
« Relaxing, quiet, friendly, amazing service, pleasantly surprising! »

Such an accommodating hotel as we are a family of five. Went above and beyond to make our stay enjoyable. Can't wait to return.

Our hotel has responded to the review
Our hotel has responded to the review

Dear J C., We very much appreciate your comments regarding your stay at the Novotel London Greenwich. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. Please feel free to share your satisfaction in giving a 5 out of 5 rating on our Novotel London Greenwich Google review page. We hope your next visit will be as pleasant as the previous one. Sincerely Yours, Kenny Tieberghien Guest Service Manager

Anonymous Friends - 04/12/2018 AccorHotels certified review
« Ideal »

Quiet, chilled, great location for O2 and exploring Greenwich.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Denise B., We very much appreciate your comments regarding your stay at the Novotel London Greenwich. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We hope your next visit will be as pleasant as the previous one. Sincerely Yours, Kenny Tieberghien Guest Service Manager

Anonymous Couples - 04/12/2018 AccorHotels certified review
« Good and convenient location »

Comfortable hotel. Good service.

Michael S. Couples - 03/12/2018 AccorHotels certified review
« Overall it was great value for money with only a couple of minor issues »

Great value for money. The only improvements would be that when we called reception there was no answer. We tried calling many times before I resorted to having to call the external number to reach someone. The only other issue was that we o let had enough for one cup of tea each (trivial I know). We always prefer Novotel and will continue to book Novotel. Many thanks, Mike

Our hotel has responded to the review
Our hotel has responded to the review

Dear Michael S., Thank you for taking the time to tell us about your experience at the Novotel London Greenwich. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely Yours, Kenny Tieberghien Guest Service Manager

J D. Business - 03/12/2018 AccorHotels certified review
« top class - nice to stay in the recognised Novotel brand »

Desk staff were very helpful and upgraded us. My wife has stayed at the Hotel regularly in the last year and has always had a good experience. I am trying to rebuild my Accor points.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jonathan D., We very much appreciate your comments regarding your stay at the Novotel London Greenwich. It is always a pleasure to receive positive feedback and even more so from our loyal guests. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. Please feel free to share your satisfaction in giving a 5 out of 5 rating on our Novotel London Greenwich Google review page. We hope your next visit will be as pleasant as the previous one. Sincerely Yours, Kenny Tieberghien Guest Service Manager

Anonymous Families - 30/11/2018 AccorHotels certified review

My son loves the kids area

Flo Couples - 30/11/2018 AccorHotels certified review
« Lovely clean stay for 1 night »

Check in was quick and efficient and room was spacious to hold luggage . Bed large and comfortable and right next tot DLR line

Anonymous Couples - 29/11/2018 AccorHotels certified review
« An enjoyable stay »

We found the staff extremely friendly & welcoming. Our room was quiet, the bed comfortable & the shower good. Breakfast was excellent. We had two evening meals which were fine.

Steve C. Solo - 29/11/2018 AccorHotels certified review
« Lovely comfy bed »

Slept well, room nice and clean.

Marcos B. Business - 28/11/2018 AccorHotels certified review
« Good Experience »

Great staff, very respectful. Great location as well. Some small things related to the facilities should be improved. A room with no power plug close to bed is very problematic now a days. And also, the bathroom sink smelled terribly (room 226). Maybe a deep cleaning with stronger products is required.

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