Hotel - Novotel London Greenwich
Novotel Hotel Novotel Hotel

Novotel London Greenwich Hotel

4.0/5 2,052 reviews
See on a map
  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
See rates
Best price guarantee How it works?
From
From 93.00 GBP Non member rate
From 88.35 GBP Member's rate Members’ Rate, join while you book
5.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
See rates

Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
    • Fiber optic technology provides the highest possible speed of Internet connection.
  • Parking
    • Private indoor parking (Paying)
    • Public indoor parking (Paying)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Pets allowed 15  GBP
  • Babysitting on request
  • 100% non-smoking hotel
  • Manual temperature control
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PM
  • 4 Electric Car Recharge terminals
  • Laundry
    • Dry cleaning / Ironing
    • Shoe shine machine
  • Porter

Leisure and activities

  • Fitness centre
  • Hammam
  • Babysitting on request

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 HOURS
    • Opening hours : Week-end 24 HOURS

Business services

  • 6 meeting room(s)
  • Business center with support staff
  • Copy/print service available
See all services

Please be informed that the hotel will be undergoing a façade enhancement from 2nd July until 21st December 2018.

Hotel location

Our rooms

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

  • 151 rooms
  • 100% non-smoking hotel
  • 8 rooms for people with reduced mobility
  • 34 family rooms
  • 8 connecting rooms
  • Extra bed in room for child
  • Baby bed
    • Ice machine
    • 110/120 V AC
    • 220/240 V AC
    • Data port in room
    • Emergency exit map
    • Air Cooling System
    • Safe deposit box in room
    • Bathroom doors 32 inches wide
    • TV with on-screen billing info
    • Web TV
    • Telephone
    • Radio in room
    • Opening windows
    • Remote control TV
    • Radio in bathroom
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • WiFi in your room
    • Baby bed
    • Minibar
    • Iron in room
    • RJ 11 outlet
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Toilets
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

d
4.5/5 AccorHotels Rating 6,309 reviews

Our guest reviews for Novotel London Greenwich

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 2,052 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Ian T Business - 13/07/2018 TripAdvisor review
« Excellent value »

I use Novotel on a regular basis and this hotel delivers exactly what you would expect. The rooms feel slightly bigger than other newer Novotels that I have stayed in and the bathtub and separate wc are a plus. The menu is like all Novotels somewhat limited however there are plenty of good restaurants within five minutes walk so not to worry. The hotel is at Greenwich Station literally 1 minute to the platform with mainline trains (2-3 stops) into the city and DLR also 5 min walking distance to the river bus for a more leisurely but very pleasant journey to the city and Westminster. Availability is better here than in the city and prices lower making the hotel very good value.

Pippa Couples - 11/07/2018 AccorHotels certified review
« Very enjoyable »

Good location, nice room, friendly helpful staff excellent breakfast choice.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Philippa C., We very much appreciate your comments regarding your stay at the Novotel London Greenwich. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. Please feel free to share your satisfaction in giving a 5 out of 5 rating on our Novotel London Greenwich Google review page. We hope your next visit will be as pleasant as the previous one. Sincerely, Florian Jourdhier General Manager

Anonymous Couples - 11/07/2018 AccorHotels certified review
« Ok »

Room was fine, reception desk were very good,breakfast was chaotic - ran out of just about everything on 9 July.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Buckley J., Thank you for taking the time to tell us about your experience at the Novotel London Greenwich. I am sorry we only met 80% of your satisfaction and your experience did not meet your full expectations; please allow me to express my sincerest apologies. At Novotel London Greenwich, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Florian Jourdhier General Manager

S F. K. Couples - 11/07/2018 AccorHotels certified review

Quiet, warm, good bed, nice shower but poor toilet cabin because no water for hand wash.

Mary M. Couples - 11/07/2018 AccorHotels certified review

Very pleasant ...welcoming and helpful staff

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mary M., We very much appreciate your comments regarding your stay at the Novotel London Greenwich. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. Please feel free to share your satisfaction in giving a 5 out of 5 rating on our Novotel London Greenwich Google review page. We hope your next visit will be as pleasant as the previous one. Sincerely, Florian Jourdhier General Manager

Sue W. Families - 11/07/2018 AccorHotels certified review
« Mrs S. w. »

Everything was excellent - rooms, service and food in the restaurant. We could highly recommend your hotel

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sue w., We very much appreciate your comments regarding your stay at the Novotel London Greenwich. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. Please feel free to share your satisfaction in giving a 5 out of 5 rating on our Novotel London Greenwich Google review page. We hope your next visit will be as pleasant as the previous one. Sincerely, Florian Jourdhier General Manager

M. S. Families - 10/07/2018 AccorHotels certified review
« Incredible »

The staff were extremely helpful and friendly. The rooms were very convenient.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Aletta M., We very much appreciate your comments regarding your stay at the Novotel London Greenwich. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. Please feel free to share your satisfaction in giving a 5 out of 5 rating on our Novotel London Greenwich Google review page. We hope your next visit will be as pleasant as the previous one. Sincerely, Florian Jourdhier General Manager

Richard Couples - 10/07/2018 AccorHotels certified review
« Pretty good overall but breakfast was variable and the gym rowing machine was broken. »

Pretty good - felt welcome and staff were friendly.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Richard W., Thank you for taking the time to tell us about your experience at the Novotel London Greenwich. I am sorry we only met 80% of your satisfaction and your experience did not meet your full expectations; please allow me to express my sincerest apologies. At Novotel London Greenwich, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Florian Jourdhier General Manager

Alan J. Couples - 10/07/2018 AccorHotels certified review
« Perfect out of the City stay. »

This is our second time staying at The Novotel Greenwich and, once again, for us it was perfect. A super welcome from all the staff, stylish entrance lobby and a spotless, cool, spacious bedroom. The front of house staff were more than helpful, putting themselves out to find information for us. During our stay my wife was unwell and everyone treated her with kindness and understanding. This is not a luxurious 5* hotel, but it lacks nothing that would have made our stay in any way better and is superb value for money. We will be back again!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Alan J., We very much appreciate your comments regarding your stay at the Novotel London Greenwich. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. Please feel free to share your satisfaction in giving a 5 out of 5 rating on our Novotel London Greenwich Google review page. We hope your next visit will be as pleasant as the previous one. Sincerely, Florian Jourdhier General Manager

Hannah Couples - 10/07/2018 AccorHotels certified review
« Ideal greenwich hotel for London and o2 »

We stayed for 1 night for concert at o2. Easy to get to hotel and great secure on site parking. Great welcome from staff all very helpful and polite. Great room clean and comfy. Breakfast was nice big selection and all hot and fresh . Definatly would stay again

Our hotel has responded to the review
Our hotel has responded to the review

Dear Hannah E., We very much appreciate your comments regarding your stay at the Novotel London Greenwich. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. Please feel free to share your satisfaction in giving a 5 out of 5 rating on our Novotel London Greenwich Google review page. We hope your next visit will be as pleasant as the previous one. Sincerely, Florian Jourdhier General Manager

Julia Couples - 09/07/2018 AccorHotels certified review
« Superbly clean rooms and breakfast was fab »

Really the same as above Staff were very polite and helpful

Our hotel has responded to the review
Our hotel has responded to the review

Dear Julia H., We very much appreciate your comments regarding your stay at the Novotel London Greenwich. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. Please feel free to share your satisfaction in giving a 5 out of 5 rating on our Novotel London Greenwich Google review page. We hope your next visit will be as pleasant as the previous one. Sincerely, Florian Jourdhier General Manager

Chris D. Couples - 09/07/2018 AccorHotels certified review
« Lovely hotel »

We stayed for 2 nights in the novotel greenwich and it was a nice modern clean hotel. I was very happy with the hotel and the staff, the breakfast buffet was lovely with plenty of hot and cold choices. I was also pleasantly surprised to find tesla parking/charging underground where I was able to park and charge my tesla during my stay.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Christopher D., We very much appreciate your comments regarding your stay at the Novotel London Greenwich. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. Please feel free to share your satisfaction in giving a 5 out of 5 rating on our Novotel London Greenwich Google review page. We hope your next visit will be as pleasant as the previous one. Sincerely, Florian Jourdhier General Manager

Tim M. Business - 09/07/2018 AccorHotels certified review
« Small portions »

Stay ok food portions rather small

Our hotel has responded to the review
Our hotel has responded to the review

Dear Timothy m., Thank you for taking the time to tell us about your experience at the Novotel London Greenwich. I am sorry we only met 70% of your satisfaction and your experience did not meet your full expectations; please allow me to express my sincerest apologies. At Novotel London greenwich, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Florian Jourdhier General Manager

Bobbie P. Families - 09/07/2018 AccorHotels certified review
« A very comfortable stay »

Convenient for local transport, Best nights sleep I have had in a hotel Television and air con easy to work Very little noise from other rooms or the corridor

Our hotel has responded to the review
Our hotel has responded to the review

Dear Bobbie P., We very much appreciate your comments regarding your stay at the Novotel London Greenwich. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. Please feel free to share your satisfaction in giving a 5 out of 5 rating on our Novotel London Greenwich Google review page. We hope your next visit will be as pleasant as the previous one. Sincerely, Florian Jourdhier General Manager

Ping L. Couples - 09/07/2018 AccorHotels certified review
« good »

good

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ping l., Thank you for taking the time to tell us about your experience at the Novotel London Greenwich. I am sorry we only met 80% of your satisfaction and your experience did not meet your full expectations; please allow me to express my sincerest apologies. At Novotel London Greenwich, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Florian Jourdhier General Manager

Steven, U. Families - 09/07/2018 AccorHotels certified review
« Welcoming and friendly stay »

Nice and clean accommodations with friendly staff at front desk.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Steven W., We very much appreciate your comments regarding your stay at the Novotel London Greenwich. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. Please feel free to share your satisfaction in giving a 5 out of 5 rating on our Novotel London Greenwich Google review page. We hope your next visit will be as pleasant as the previous one. Sincerely, Florian Jourdhier General Manager

Mreed Couples - 09/07/2018 AccorHotels certified review
« The front desk staff were fantastic, the food good, the cleaning in the room could be improved. »

The room was comfortable, the front desk staff were very helpful and kind. When our room was cleaned the cleaning person didn’t change out dirty glasses the entire time we were there. The last day we were there she didn’t leave us clean hand towels or bath mat. The breakfast was always outstanding. The only complaint is the cleaning.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Memory R., Thank you for taking the time to tell us about your experience at the Novotel London Greenwich. I am sorry we only met 70% of your satisfaction and your experience did not meet your full expectations; please allow me to express my sincerest apologies. At Novotel London greenwich, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Florian Jourdhier General Manager

Darren S. Couples - 09/07/2018 AccorHotels certified review
« Mr Darren S. »

On arrival the customer service was amazing, and the room was faultless. However on day two, we left the hotel around 11am as we had a busy schedule. We arrived back at the hotel 23.30hrs to find the room had not been cleaned, and no dry towels.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Darren S., Thank you for taking the time to tell us about your experience at the Novotel London Greenwich. I am sorry we only met 70% of your satisfaction and your experience did not meet your full expectations; please allow me to express my sincerest apologies. At Novotel London greenwich, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Florian Jourdhier General Manager

Finn Couples - 09/07/2018 AccorHotels certified review
« Verry pleasant .staff verry helpfull »

Excellent all round . However the breakfast was verry disappointing the eggs where cold and over done the sausages where bland and also cold . I expected better for the price . Apart from that it was verry satisfactory

Our hotel has responded to the review
Our hotel has responded to the review

Dear Finn M., We very much appreciate your comments regarding your stay at the Novotel London Greenwich. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. Please feel free to share your satisfaction in giving a 5 out of 5 rating on our Novotel London Greenwich Google review page. We hope your next visit will be as pleasant as the previous one. Sincerely, Florian Jourdhier General Manager

Eunice C. Couples - 08/07/2018 AccorHotels certified review
« Very good »

The room was fairly clean although there was a long hair in the sink..apart from that good reception staff.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Eunice c., We very much appreciate your comments regarding your stay at the Novotel London Greenwich. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. Please feel free to share your satisfaction in giving a 5 out of 5 rating on our Novotel London Greenwich Google review page. We hope your next visit will be as pleasant as the previous one. Sincerely, Florian Jourdhier General Manager

Our most recent 20 reviews
See more reviews
In partnership with

Web-users rating

Other web-users rate our hotel

Book this hotel
From
From 93.00 GBP Non member rate
From 88.35 GBP Member's rate Members’ Rate, join while you book
5.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
Best price guarantee How it works?
Not participating hotel As a {{fidelityCard}} member Free: become a member Le Club AccorHotels

When making a booking at this hotel:

  • I earn Status & Rewards points
  • I do not earn points
  • I can easily convert my HuaZhu Rewards points into Le Club AccorHotels points (and vice versa)
  • I can use my Rewards points
  • I cannot use my points
  • I benefit from {{fidelityCard}} advantages
  • I benefit from advantages
  • I do not benefit from advantages
  • I can take advantage of the Members' rate
  • I cannot take advantage of the Members' rate

Our other hotels nearby

See rates