Hotel - Novotel London Greenwich
Novotel Hotel Novotel Hotel

Novotel London Greenwich Hotel

4.0/5 2,069 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
    • Fiber optic technology provides the highest possible speed of Internet connection.
  • Parking
    • Private indoor parking (Paying)
    • Public indoor parking (Paying)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Pets allowed
  • Babysitting on request
  • 100% non-smoking hotel
  • Manual temperature control
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PM
  • 4 Electric Car Recharge terminals
  • Laundry
    • Dry cleaning / Ironing
    • Shoe shine machine
  • Porter

Leisure and activities

  • Fitness centre
  • Hammam
  • Babysitting on request

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 HOURS
    • Opening hours : Week-end 24 HOURS

Business services

  • 6 meeting room(s)
  • Business center with support staff
  • Copy/print service available
See all services

Please be informed that the hotel will be undergoing a façade enhancement from 2nd July until 21st December 2018.

Hotel location

Our rooms

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

  • 151 rooms
  • 100% non-smoking hotel
  • 8 rooms for people with reduced mobility
  • 34 family rooms
  • 8 connecting rooms
  • Extra bed in room for child
  • Baby bed
    • Ice machine
    • 110/120 V AC
    • 220/240 V AC
    • Data port in room
    • Emergency exit map
    • Air Cooling System
    • Safe deposit box in room
    • Bathroom doors 32 inches wide
    • TV with on-screen billing info
    • Web TV
    • Telephone
    • Radio in room
    • Opening windows
    • Remote control TV
    • Radio in bathroom
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • WiFi in your room
    • Baby bed
    • Minibar
    • Iron in room
    • RJ 11 outlet
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Toilets
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.5/5 AccorHotels Rating 6,428 reviews

Our guest reviews for Novotel London Greenwich

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 2,069 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Kevin Couples - 07/08/2018 AccorHotels certified review
« A great part of london »

The hotel is ideally situated in the historic suburb of Greenwich with all of its attractions and next to the railway station for quick access to central London or the boat terminal for a more relaxed trip. As an Accor silver member we enjoyed free WiFi, a welcoming drink and on this occasion a room upgrade. As always the staff were friendly and efficient

Dora B. Business - 06/08/2018 AccorHotels certified review
« This hotel offered the best hospitality service so far with proactive staff. »

I have been staying at the Novotel Greenwich hotel many times and have had always a pleasant stay. I have never encountered staff who were more proactive than the ones at this Novotel hotel. They keep surprising me! I enjoy staying there a lot - it makes me feel a little bit at home. Many thanks to them and hope they get rewarded!

D W. P. Couples - 06/08/2018 AccorHotels certified review
« nice room,shame about the room layout »

very unhygeinic not having hand basin in toilet.

Trippie Solo - 06/08/2018 AccorHotels certified review
« Good »

Service good

Peter G. Families - 05/08/2018 AccorHotels certified review
« Solid good standard »

We were well received and the room was comfortable. Breakfast was very Nice with plenty of options. Thanks for an enjoyable stay.

Kerry L. Couples - 05/08/2018 AccorHotels certified review

Very disappointed. We have stayed at your hotel on numerous occasions over the years and are booked in again towards the end of the month. We did not appreciate being put into a "handicapped room" room 325 and the carpets as you exit the lift on the third floor we filthy dirty, They need replacing and it was an indication to us about the general care of the place. We tried the coffee in the restaurant and it was like cat's piss ! We wish that we were not booked in for our return journey through London.

Timo H. Families - 05/08/2018 AccorHotels certified review
« A good-value hotel right next to public transport links. »

Novotel Greenwich is a good-value family hotel next to good public transport links. The staff were friendly and willing to help if needed. The room we stayed with three people was neat and comfortable. The week was really hot and the air conditioning worked great. Breakfast was adequate.

J W. Families - 04/08/2018 AccorHotels certified review
« Average- not as good as previous Novotel experience »

Hotel looks a bit tired. Shower did not work- notified reception who then failed to get it sorted. Once we asked to be moved this was dealt with quickly without any problems. Breakfast not as good as Novotel Excel- seemed to run out of things and take a while to restock.

Simon R. Business - 03/08/2018 AccorHotels certified review
« Not as good as usual »

Service from the check in team through is always great as they are very welcoming. Even better is the fantastic customer service provided by Abbu and his team in the restaurant. However, on this ocassion, the room service was not up to the usual high standard, as none of the complimentary coffee, milk and water was replaced in my room.

Bt Business - 03/08/2018 AccorHotels certified review
« Good hotel, clean, well located BUT checkin is really not good »

I come often to this hotel - staff is stable, faces are known and nice. Room are good, clean, good bedding. Checking-in is way too disorganized. I checked in online to save some time, and still I have to spend 10 minutes looking at the desk employee retaking all information...

Lone Families - 03/08/2018 AccorHotels certified review
« Extremely helpful and friendly staff »

This is my second stay at the Novotel Greenwich and this tme I brought my 2 daugthers of 15 and 21 years, it was holiday and girlsout. The room was fine, the bed excellent and the youngest slept on a sofabed, which was remarkable good. I used the fitness room 3 times - it was fine but we missed having the possibility to clean the handles of the fitness equitments, the matress and what Else we used. The staff at the hotel was ever so helpful - every time we were going to a new place we asked for help and had a map printed, suggestion of good and superb places to dine and so on. We had problems with our boardingpas and received help form reception and smiles all the time. This time we had breakfast with our room - it was Nice but we did not like the coffee and Think next time we shall book the hotel without breakfast. Breakfast staff was also helpful

Friends getaway - 03/08/2018 TripAdvisor review
« Not up to usual expectations »

As a regular user (and fan) of the Accor chain hotels, we were disappointed to see signs of lower quality than usual, Small things maybe - a broken handle in the room, a temperamental shower fitting, a key card that wouldn't let me back in after a night-time emergency dog walk... When we returned on our 2nd afternoon at 3.30pm we were surprised that the rooms had not yet been cleaned, so asked at reception for a quick re-stock of tea, milk etc, and we wouldn't worry about the cleaning. Having been assured that this would be dealt with immediately, it was disappointing that we had to return after 45 minutes to repeat this simple request; we would have expected a much quicker response most places we have stayed, including many hotels at the more budget-priced end of the market. We hope that this was a 'one-off' lapse and that our next stays will reflect our previous excellent experiences.

Karen C. Families - 02/08/2018 AccorHotels certified review
« Not great. »

Room fine. Reception staff very brusque. Packed breakfast thoughtless and inedible. 3 of us stayed. Each received a different breakfast package. In mine I had a box of cereal, pot of jam, soft apple and ham&cheese sandwich. My partner had 3 packets of biscuits and a juice. My other family members had equally ridiculous breakfasts. Seems there is no system or care.

Tig Families - 02/08/2018 AccorHotels certified review
« Good but not as good as previous »

The room was great - as usual. However your breakfast which used to be the USP of Novotel for me is now simply average.

Peter E. Solo - 02/08/2018 AccorHotels certified review
« Excellent well situted hotel »

A brief stay but clean, tidy, spacious and staff very welcoming

Anonymous Solo - 01/08/2018 AccorHotels certified review
« Great stay »

Great stay, friendly staff. My room was clean and ready when I arrived.

Vw Families - 01/08/2018 AccorHotels certified review
« OK but not great! »

Late check in even though we were going to a wedding. Empty bottles in bar, no service and looked understaffed.

Anonymous Families - 31/07/2018 AccorHotels certified review

Good location, friendly staff

Tsanta Families - 31/07/2018 AccorHotels certified review
« It was nice »

The hotel has a very good location for our trip, the hotel staff was friendly. The only setback I have is I find it too bad that the hotel do not serve bottle of water in every room, because even hotels of lower category offer it.

Lou P. Business - 31/07/2018 AccorHotels certified review
« Great location »

Excellent

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