Hotel - Mercure Tours Centre Gare Hotel
Mercure Hotel Mercure Hotel

Mercure Tours Centre Gare Hotel

4.0/5 795 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel does not have a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 12h00
Check out up to 12h00

Services and practical information

Paying
  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking (Paying)
    • Private enclosed outdoor parking
    • Public outdoor parking (Nearby)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pets allowed
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Air Conditioning
  • Languages spoken at the hotel
    • English
    • Spanish
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 9AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Laundry
    • Dry cleaning / Ironing (Nearby)
    • Shoe shine machine
  • Porter

Catering

  • Breakfast
  • 1 bar(s)
  • Room service
    • Hot meals
    • Opening hours : Week du Lundi au Jeudi de 19h-21h30
    • Opening hours : Week-end Non disponible

Business services

  • 1 meeting room(s)
  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

  • 92 rooms
  • 100% non-smoking hotel
  • 5 rooms for people with reduced mobility
  • 6 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Free in-room mineral water
    • Bathroom doors 32 inches wide
    • Telephone
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Work desk in all rooms
    • Computer
    • Coffee/tea making facilities
    • Bathtub
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Audible smoke alarms in rooms
    • Security peephole
    • Emergency info in rooms
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.0/5 AccorHotels Rating 1,187 reviews

Our guest reviews for Mercure Tours Centre Gare Hotel

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 795 reviews
Mark S. Friends - 13/09/2018 AccorHotels certified review
« Mr »

Excellent. Nice facilities. Friendly staff.

Our hotel has responded to the review
Our hotel has responded to the review

Dear mark S., We very much appreciate your comments regarding your stay at the Hôtel Mercure Tours Centre Gare et Congrès. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, L'équipe de Réception Mercure Tours Centre Gare et Congrès

Daniel J. Friends - 11/09/2018 AccorHotels certified review
« Overpriced & in need of refurb »

Good points. Bed was extremely comfortable. Breakfast nearly perfect (No toaster & need a 2nd coffee machine.) Staff on reception at check in and check out both excellent. Bad points. Parking in underground secure parking Code for 2nd entrance isnt correct. Free parking very limited. Bedroom dated, carpet very worn, toilet needs replacing. Bed and bathroom very good. Shower was rubbish though. Very overpriced considering its location isnt the greatest, previous night in Novotel Vallodalid was cheaper and miles better and the inbis in Salamanca was also better IMO.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Daniel J., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Tours Centre Gare et Congrès. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Mlle Emilie Hespel Directrice Mercure Tours Centre Gare et Congrès

Patrick H. Couples - 09/09/2018 AccorHotels certified review
« Well run hotel in ideal location »

Excellent. Friendly service. Good large room. Very good breakfast. Good secure car parking.

Our hotel has responded to the review
Our hotel has responded to the review

Dear PATRICK H., We very much appreciate your comments regarding your stay at the Hôtel Mercure Tours Centre Gare et Congrès. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mlle Emilie Hespel Directrice Mercure Tours Centre Gare et Congrès

Helen Families - 06/09/2018 AccorHotels certified review
« Great space »

We had 3 interlinking rooms which worked brilliantly for us as a family of 5. The bathrooms were a bit old and one of them was not very clean, it had hair in it.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Nicholas B., We very much appreciate your comments regarding your stay at the Hôtel Mercure Tours Centre Gare et Congrès. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mlle Emilie Hespel Directrice Mercure Tours Centre Gare et Congrès

Ac Families - 03/09/2018 AccorHotels certified review
« Good hotel , close to town centre »

Great room, and bathroom. Note no restaurant, but close enough to town centre to easily find a range of different restaurants. Very clean room, staff fantastic and very friendly, parking available at no extra cost. Would recommend to anyone visiting Tours.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr C., We very much appreciate your comments regarding your stay at the Hôtel Mercure Tours Centre Gare et Congrès. It is always a pleasure to receive positive feedback. I will share your comments with our team. services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, La Direction Mercure Tours Centre Gare et Congrès

Solo travel - 02/09/2018 TripAdvisor review
« Comfortable hotel near Tours train station »

Clean and comfortable hotel located near the train station. Good breakfast selection. Unfortunately there are no restaurants close to the hotel, and as the hotel does not do dinner service a trip to the town center is necessary. This is 10-15 minutes on foot.

Our hotel has responded to the review
Our hotel has responded to the review

Hello, We thank you for taking the time to leave a comment on Trip Advisor after your stay at the Mercure Tours Center Gare et Congrès. We are delighted to read your positive feedback, I would not fail to share your feedback with my entire team. Best regards

A C. Couples - 23/08/2018 AccorHotels certified review
« Can't find fau;t »

Good location, amazing staff, large, clean room with tea-making facilities, excellent continental breakfast.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Angela C., We very much appreciate your comments regarding your stay at the Hôtel Mercure Tours Centre Gare et Congrès. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mlle Emilie Hespel Directrice Mercure Tours Centre Gare et Congrès

Andrew Families - 17/08/2018 AccorHotels certified review
« Simple, clean, spacious, great value and good service »

As the title says "Simple, clean, spacious, great value and good service". Impressed by friendly staff and tasty breakfast. Stayed here as a stop over towards Southern France.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Andrew H., We very much appreciate your comments regarding your stay at the Hôtel Mercure Tours Centre Gare et Congrès. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mlle Emilie Hespel Directrice Mercure Tours Centre Gare et Congrès

Susie B. N. Couples - 12/08/2018 AccorHotels certified review
« very impressive »

Extremely helpful service at reception and the whole time we were there.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Susie B., We very much appreciate your comments regarding your stay at the Hôtel Mercure Tours Centre Gare et Congrès. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mlle Emilie Hespel Directrice Mercure Tours Centre Gare et Congrès

Family - 01/08/2018 TripAdvisor review
« Overnight stay on our way home with 5 persons »

Hotel near the station of Tours were we stayed in a family room consisting of 3 rooms, each with a bathroom. Clean but somewhat outdated. Unpersonal check-in, but was compensated afterwards by more personal approach.

Our hotel has responded to the review
Our hotel has responded to the review

Dear BART433, We very much appreciate your comments regarding your stay at the Hôtel Mercure Tours Centre Gare et Congrès. Best Regards La direction

Phill Friends - 28/07/2018 AccorHotels certified review
« Nice hotel located fairly central »

The hotel was welcoming as always and was clean and comfortable. We were greeted by the reception staff in a very friendly manner and the check in process was nice and easy. The room was of good size, clean and tidy. The beds were very comfortable. The bathroom was spotless and had a nice powerful shower.

Mike Couples - 15/07/2018 AccorHotels certified review
« Great staff and location »

A great welcome to an easy to find hotel. A large room with very little noise from the railway lines which we overlooked. Like most Mercury hotels, a lot of tlc needed. Well placed for exploring the old town and seeing the brilliant night time light show at the cathedral

Our hotel has responded to the review
Our hotel has responded to the review

Dear MIKE W., We very much appreciate your comments regarding your stay at the Hôtel Mercure Tours Centre Gare et Congrès. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mlle Emilie Hespel Directrice Mercure Tours Centre Gare et Congrès

Nathalie Couples - 12/06/2018 AccorHotels certified review
« Great Hospitality »

The staff at the hotel was really friendly and helpful, always professional. Anticipating the needs of the guests and always accommodating. Breakfast was delicious

Our hotel has responded to the review
Our hotel has responded to the review

Dear, We very much appreciate your comments regarding your stay at the Hôtel Mercure Tours Centre Gare et Congrès. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mlle Emilie Hespel Directrice Mercure Tours Centre Gare et Congrès

Mt Business - 11/06/2018 AccorHotels certified review
« Very nice room »

I was upgraded and I had the opportunity to enjoy a nice junior suite at the Mercure Tours Centre Gare. The staff is helpful and friendly and the rooms are clean. The hotel is located near the station and is 10-15min walk distance from downtown (shops and restaurants). It was a real relaxing time.

Our hotel has responded to the review
Our hotel has responded to the review

Dear MONIKA T., We very much appreciate your comments regarding your stay at the Hôtel Mercure Tours Centre Gare et Congrès. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mlle Emilie Hespel Directrice Mercure Tours Centre Gare et Congrès

Anonymous Couples - 09/06/2018 AccorHotels certified review
« lit inconfortable »

lit inconfortable

Our hotel has responded to the review
Our hotel has responded to the review

Monsieur, Nous vous remercions d'avoir pris le temps de partager votre avis. Nous sommes surpris de votre remarque concernant notre literie car nous n'avons que de bons retours sur celle-ci. En effet, nous sommes équipés de sur-matelas Sofitel. Cordialement, L'équipe de Réception

Jessie F. Families - 04/06/2018 AccorHotels certified review
« It was Ok experience »

The hotel wifi didn't work in the rooms on the night we checked in. But we were not told in person when we checked in until we enquired and found out that there is no technician to fix it until the next day due to it was a Sunday. We were told that we could access the wifi only in the Reception area.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jessie F., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Tours Centre Gare et Congrès. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Sincerely, Mlle Emilie Hespel Directrice Mercure Tours Centre Gare et Congrès

Tom Couples - 04/06/2018 AccorHotels certified review
« Ordinary »

Title Photograph on Booking.com and your website very misleading.

Our hotel has responded to the review
Our hotel has responded to the review

Dear TOM R., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Tours Centre Gare et Congrès. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Sincerely, Mlle Emilie Hespel Directrice Mercure Tours Centre Gare et Congrès

John B. Solo - 25/05/2018 AccorHotels certified review
« Excellent »

Excellent room in a good locatio

Our hotel has responded to the review
Our hotel has responded to the review

Dear John B., We very much appreciate your comments regarding your stay at the Hôtel Mercure Tours Centre Gare et Congrès. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mlle Emilie Hespel Directrice Mercure Tours Centre Gare et Congrès

Friends getaway - 23/05/2018 TripAdvisor review
« Not the best of Mercury Hotels. »

Lovely engaging staff was the best part of this stay. Not sure I would class this asa 4star property after having stayed in The Mercury La Rochelle and Mercury Grenoble. Hot items on the breakfast buffet both mornings were cold. On the plus side, relatively close to the centre and a good base for touring the Loire valley.

Our hotel has responded to the review
Our hotel has responded to the review

Dear K7004DEwilliamd, We thank you for taking the time to leave a comment on Tripadvisor after your stay at our hotel. I would definitely share your positive feedback with my reception staff. All Mercure hotels are different and unfortunately I do not make the weight with some of my colleagues, not by the lack of benefits, but some Mercure in France or elsewhere are in exceptional buildings such as an old chapel .. where all simply the location is more heavenly. Best regards

Anonymous Couples - 15/05/2018 AccorHotels certified review
« Helpful, pleasant staff made our stay enjoyable. »

Good location and amenities. Helpful staff were a great help to us in finding our way around.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr P., We very much appreciate your comments regarding your stay at the Hôtel Mercure Tours Centre Gare et Congrès. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, La direction Mercure Tours Centre Gare et Congrès

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