Hotel - Mercure Tours Centre Gare Hotel
Mercure Hotel Mercure Hotel

Mercure Tours Centre Gare Hotel

Our hotels AccorHotels
4.0/5 719 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel does not have a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 12h00
Check out up to 12h00
Paying

Services and practical information

  • WIFI/Internet Access
    • WiFi at the hotel
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
  • Parking
    • Private indoor parking (Paying)
    • Private enclosed outdoor parking
    • Public outdoor parking (Nearby)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 8  EUR
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Air Conditioning
  • Languages spoken at the hotel
    • Spanish
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 9AM
  • Dry cleaning / Ironing  (Nearby)
  • Porter

Catering

  • Breakfast
  • 1 bar(s)
  • Room service
    • Hot meals
    • Opening hours : Week du Lundi au Jeudi de 19h-21h30
    • Opening hours : Week-end Non disponible

Business services

  • 1 meeting room(s)
  • Self service business centre
  • Copy/print service available
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Hotel location

Our rooms

  • 92 rooms
  • 100% non-smoking hotel
  • 5 rooms for people with reduced mobility
  • Extra bed in room for child
  • Extra bed in room for adult
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Free in-room mineral water
    • Bathroom doors 32 inches wide
    • Bouquet with TV Canal+ and Canalsat
    • Telephone
    • Opening windows
    • Remote control TV
    • WiFi in your room
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Coffee/tea making facilities
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Audible smoke alarms in rooms
    • Security peephole
    • Emergency info in rooms
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.0/5 AccorHotels Rating Based on 962 reviews

Our guest reviews for Mercure Tours Centre Gare Hotel

100% genuine reviews from our guests

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4.0/5 TripAdvisor Rating Based on 719 reviews
AccorHotels certified review
Peter M. Couples - 21/01/2018
« Hôtel mercure tours gare »

Upgraded to a spacious family room. Friendly staff. Copious breakfast.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Peter M., We very much appreciate your comments regarding your stay at the Hôtel Mercure Tours Centre Gare et Congrès. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mlle Emilie Hespel Directrice Mercure Tours Centre Gare et Congrès

AccorHotels certified review
Gregory Business - 15/01/2018
« Big room »

I got upgraded to 6th floor in a big room: very comfortable!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Gregory D., We very much appreciate your comments regarding your stay at the Hôtel Mercure Tours Centre Gare et Congrès. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mlle Emilie Hespel Directrice Mercure Tours Centre Gare et Congrès

AccorHotels certified review
C. Families - 15/01/2018
« Superr »

Genial!!

Our hotel has responded to the review
Our hotel has responded to the review

Monsieur C., Nous vous remercions pour vos commentaires suite à votre séjour à Hôtel Mercure Tours Centre Gare et Congrès. Merci beaucoup pour votre commentaire court mais précis! C'est grâce à des retours clients comme le vôtre que notre métier prend tout son sens. Au plaisir de vous accueillir de nouveau dans notre belle région. Mlle Emilie Hespel Directrice Mercure Tours Centre Gare et Congrès

AccorHotels certified review
Hev Couples - 11/01/2018
« big om comfy bed »

Great nights sleep, large room,plenty of space for luggage and a dog bed, opening window , and very clean.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Heather A., We very much appreciate your comments regarding your stay at the Hôtel Mercure Tours Centre Gare et Congrès. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mlle Emilie Hespel Directrice Mercure Tours Centre Gare et Congrès

AccorHotels certified review
Jb Solo - 08/11/2017
« Exellent room in a good location »

Room was very good and location is good; next to station and with easy road access and on site parking

Our hotel has responded to the review
Our hotel has responded to the review

Dear John B., We very much appreciate your comments regarding your stay at the Hôtel Mercure Tours Centre Gare et Congrès. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mlle Emilie Hespel Directrice Mercure Tours Centre Gare et Congrès

AccorHotels certified review
Charlotte R. Couples - 27/09/2017
« Very good »

Good location, friendly welcome

AccorHotels certified review
Tony Families - 31/08/2017
« Hard bed and too small for a family »

Not very good

AccorHotels certified review
Camilla Families - 28/08/2017
« disappointing set up »

mislead by the website which doesn't have any pictures of the outside and street view - i would not not have booked it if I had seen. Second room booked for kids and it was made up as a double ,,,,,, Souless

AccorHotels certified review
Suhas J. Solo - 07/08/2017
« Decent »

It was on expected lines.

AccorHotels certified review
L. W. Families - 27/07/2017
« Nice and comfy place »

Hotel is lovely, reception helpful, helped us to book for dinners with great recommendation. Only problem was car park.

AccorHotels certified review
Chasm Business - 19/07/2017
« Dated rooms, defective elevators »

We had two different rooms and there were issues with burnt lightbulbs, defective elevators. The breakfast however was very nice and the staff was very helpful.

AccorHotels certified review
Anonymous Solo - 12/07/2017

Hotel, staff and room - fine. Breakfast, not taken: dissuaded as not part of a tour group and the cost - ridiculous at €16 for coffee (in room already) and a croissant. Relieved not taken.

AccorHotels certified review
Joyce Solo - 10/07/2017
« A pleasant stay in Tours »

The staff were courteous and helpful. Having a kettle with coffee and tea and bottled water in the room was a nice touch you don't usually get in France. Being so close to the train station and tourism office was very convenient.

AccorHotels certified review
Horatiu T. Families - 05/07/2017
« Ugly old dirty »

Toilet smell horrible, old room,dirty and the toilet paper ,like a napkins it is a must see...maybe the manager thought he will use t clean his nose in the toilet. Paper fas thedimenssions 12x8 cm

AccorHotels certified review
M. Couples - 16/06/2017
« Perfect!!!!! »

All Mercure team is very kind and professional The smile of each one make you as a privilieg guest July the general manager is a very nice woman, always available for helping you The team from the GM to the nightshift is always ready to support you and make your stay perfect For sure we will go back to visit them as soon as possible

AccorHotels certified review
M. Couples - 12/06/2017
« No froom service a weekends. Not made clear that this includes Fridays Bar not open at all while we were there »

Pleasant staff but no services

AccorHotels certified review
Anonymous Friends - 02/06/2017
« Not "cute," but easy, confortable experience »

Staff were friendly. & helpful. Room clean & large for France. Only problem was not having an outlet for curling iron by mirror.

TripAdvisor review
Couples - 12/05/2017
« Lovely Stay - not so happy with the false accusations »

Nice and central hotel with parking. We e mailed the hotel and they reserved a disabled parking spot for us prior to arrival. We were upgraded to a privilege room as a Accor Platinum member. The room was lovely, clean and large. The bed was very comfortable and the rooms mini bar and tea and coffee making facilities were very welcome after our long drive. The hotel is situated on a "block" of hotels with some student accommodation in the middle. The hotel next to the Mercure was an Ibis Budget. The whole block backed onto the main railway line. Having said that, the room was quiet, and the blackout curtains were effective. We had a room looking onto the main street. After arrival we took a short walk to the main train station entrance, where my wife felt that she could not go any further due to uneven footpath surface. We returned back to the hotel. This took us about an hour or so. On arrival back, I went to collect our welcome drinks ( very good wine and a fruit juice ) and returned back to the room where my wife had gone to bed ( 10pm ). About 1 minute later the receptionist was knocking at the door, demanding entry to the room to inspect the smoking. As the hotel is a non smoking hotel, we respect this, and I do not smoke. If needed the car park area is acceptable. I had not smoked in the room. Having found no evidence of smoking, she left. My wife found the whole incident upsetting, and very stressful. In the morning I went to see the manager of the hotel, but was told that the manager was who I had assumed was the receptionist. The new receptionist/manager apologies, and offered my wife a free breakfast to make up for the unfortunate incident. This was nice, but only one breakfast ... not two ? - well she explained - I was not upset so needed to compensation. My wife was still in bed, so I took a breakfast tray to our room ( just some pastries and a bit of scrambled egg - as breakfast was closing and they had not re stocked ) On investigation outside the hotel, our first floor room, ( we had an open window for ventilation as the air conditioner made noise but not much else - this is normal in Accor properties ) was directly above and next to the reception of the budget Ibis next door. There were cigarette buts and ash all over the street at this location from the night before. This is where the smoke smell came from. The receptionist agreed, (said it had happened before )but no apology. Then tried to charge for 2 breakfasts ! we left.

AccorHotels certified review
Anonymous Couples - 11/05/2017
« Hotel with no soul »

Ugly building and rooms need updating. Not the usual standard of Mercure. On arrival we were given keys to a room that hadn't been cleaned and were given another.

AccorHotels certified review
Anonymous Solo - 15/04/2017

Easy access to Hotel; welcoming reception Room large with comfortable bed ; well soundproofed

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