Hotel - Mercure Tours Centre Gare Hotel
Mercure Hotel Mercure Hotel

Mercure Tours Centre Gare Hotel

4.0/5 770 reviews
See on a map
  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel does not have a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
See rates
Best price guarantee How it works?
From
From 95.49 EUR Non member rate
From 90.72 EUR Member's rate Members’ Rate, join while you book
5.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
See rates

Services in the hotel and nearby

Check-in from 12h00
Check out up to 12h00

Services and practical information

Paying
  • WIFI/Internet Access
    • WiFi at the hotel
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
  • Parking
    • Private indoor parking (Paying)
    • Private enclosed outdoor parking
    • Public outdoor parking (Nearby)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pets allowed 8  EUR
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Air Conditioning
  • Languages spoken at the hotel
    • English
    • Spanish
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 9AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Laundry
    • Dry cleaning / Ironing (Nearby)
    • Shoe shine machine
  • Porter

Catering

  • Breakfast
  • 1 bar(s)
  • Room service
    • Hot meals
    • Opening hours : Week du Lundi au Jeudi de 19h-21h30
    • Opening hours : Week-end Non disponible

Business services

  • 1 meeting room(s)
  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

  • 92 rooms
  • 100% non-smoking hotel
  • 5 rooms for people with reduced mobility
  • 6 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Free in-room mineral water
    • Bathroom doors 32 inches wide
    • Telephone
    • Opening windows
    • Remote control TV
    • WiFi in your room
    • Work desk in all rooms
    • Computer
    • Coffee/tea making facilities
    • Bathtub
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Audible smoke alarms in rooms
    • Security peephole
    • Emergency info in rooms
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

d
4.0/5 AccorHotels Rating 1,103 reviews

Our guest reviews for Mercure Tours Centre Gare Hotel

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 770 reviews
Nathalie Couples - 12/06/2018 AccorHotels certified review
« Great Hospitality »

The staff at the hotel was really friendly and helpful, always professional. Anticipating the needs of the guests and always accommodating. Breakfast was delicious

Our hotel has responded to the review
Our hotel has responded to the review

Dear, We very much appreciate your comments regarding your stay at the Hôtel Mercure Tours Centre Gare et Congrès. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mlle Emilie Hespel Directrice Mercure Tours Centre Gare et Congrès

Mt Business - 11/06/2018 AccorHotels certified review
« Very nice room »

I was upgraded and I had the opportunity to enjoy a nice junior suite at the Mercure Tours Centre Gare. The staff is helpful and friendly and the rooms are clean. The hotel is located near the station and is 10-15min walk distance from downtown (shops and restaurants). It was a real relaxing time.

Our hotel has responded to the review
Our hotel has responded to the review

Dear MONIKA T., We very much appreciate your comments regarding your stay at the Hôtel Mercure Tours Centre Gare et Congrès. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mlle Emilie Hespel Directrice Mercure Tours Centre Gare et Congrès

Anonymous Couples - 09/06/2018 AccorHotels certified review
« lit inconfortable »

lit inconfortable

Our hotel has responded to the review
Our hotel has responded to the review

Monsieur, Nous vous remercions d'avoir pris le temps de partager votre avis. Nous sommes surpris de votre remarque concernant notre literie car nous n'avons que de bons retours sur celle-ci. En effet, nous sommes équipés de sur-matelas Sofitel. Cordialement, L'équipe de Réception

Jessie F. Families - 04/06/2018 AccorHotels certified review
« It was Ok experience »

The hotel wifi didn't work in the rooms on the night we checked in. But we were not told in person when we checked in until we enquired and found out that there is no technician to fix it until the next day due to it was a Sunday. We were told that we could access the wifi only in the Reception area.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jessie F., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Tours Centre Gare et Congrès. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Sincerely, Mlle Emilie Hespel Directrice Mercure Tours Centre Gare et Congrès

Tom Couples - 04/06/2018 AccorHotels certified review
« Ordinary »

Title Photograph on Booking.com and your website very misleading.

Our hotel has responded to the review
Our hotel has responded to the review

Dear TOM R., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Tours Centre Gare et Congrès. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Sincerely, Mlle Emilie Hespel Directrice Mercure Tours Centre Gare et Congrès

John B. Solo - 25/05/2018 AccorHotels certified review
« Excellent »

Excellent room in a good locatio

Our hotel has responded to the review
Our hotel has responded to the review

Dear John B., We very much appreciate your comments regarding your stay at the Hôtel Mercure Tours Centre Gare et Congrès. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mlle Emilie Hespel Directrice Mercure Tours Centre Gare et Congrès

Friends getaway - 23/05/2018 TripAdvisor review
« Not the best of Mercury Hotels. »

Lovely engaging staff was the best part of this stay. Not sure I would class this asa 4star property after having stayed in The Mercury La Rochelle and Mercury Grenoble. Hot items on the breakfast buffet both mornings were cold. On the plus side, relatively close to the centre and a good base for touring the Loire valley.

Our hotel has responded to the review
Our hotel has responded to the review

Dear K7004DEwilliamd, We thank you for taking the time to leave a comment on Tripadvisor after your stay at our hotel. I would definitely share your positive feedback with my reception staff. All Mercure hotels are different and unfortunately I do not make the weight with some of my colleagues, not by the lack of benefits, but some Mercure in France or elsewhere are in exceptional buildings such as an old chapel .. where all simply the location is more heavenly. Best regards

Anonymous Couples - 15/05/2018 AccorHotels certified review
« Helpful, pleasant staff made our stay enjoyable. »

Good location and amenities. Helpful staff were a great help to us in finding our way around.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr P., We very much appreciate your comments regarding your stay at the Hôtel Mercure Tours Centre Gare et Congrès. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, La direction Mercure Tours Centre Gare et Congrès

Mt S. Couples - 13/05/2018 AccorHotels certified review
« Convenience »

The staff at the reception counter (Ms. Alexandra)) is helpful. She explained the surrounding environment throughly.

Our hotel has responded to the review
Our hotel has responded to the review

Dear MAOTING S., We very much appreciate your comments regarding your stay at the Hôtel Mercure Tours Centre Gare et Congrès. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, La Direction Mercure Tours Centre Gare et Congrès

Peter S. Business - 07/05/2018 AccorHotels certified review
« Not one of the best mercure I stayed in »

The staff were good, just the rooms need updating. Has a Platinum member there was on upgrade of room.

Our hotel has responded to the review
Our hotel has responded to the review

Dear PETER s., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Tours Centre Gare et Congrès. We are sorry that your experience did not meet your expectations; please allow me to express our sincerest apologies. Please note that the upgrade is if we have the availabilities,. The last week-end, all our privilege room was booked. Sincerely, La direction Mercure Tours Centre Gare et Congrès

Alberto Friends - 07/05/2018 AccorHotels certified review
« Habitación amplia. »

Satisfactoria. Parking exterior gratuito. Personal atento

Our hotel has responded to the review
Our hotel has responded to the review

Estimado Huésped, Muchas Gracias por su comentario positivo acerca de nuestro hotel! Nos alegra que Ud. haya disfrutado su estancia con nosotros y esperamos poder pronto verlo de vuelta. Atentamente, La direction Mercure Tours Centre Gare et Congrès

Carlos A. D. M. L. J. Couples - 25/04/2018 AccorHotels certified review
« Fomos ROUBADOS DENTRO DO HOTEL!! »

Sirs, good evening! I'm staying at the Mercure Tours Center Gare Hotel, booked with you in the city of Tours in France. We spent the day outside and left the room to be tidy. We left around 11:30 a.m. and when we returned around 10.30 p.m. the room was cleaned, but all the suitcases (4 suitcases) were with the locks out of position and two of them opened. The clothes inside the four suitcases were all stirred. Someone stole my wife's purse that was inside the suitcase and a backpack that was on the couch (a Louis Vuitton and a Channel). They took the things that was inside of the purse and backpack threw them on the floor. I am still checking if they have stolen clothes etc. Luckily I carried the documents and cards with me, since the hotel does not have a safe. I have been a GOLD customer for many years and staying in several hotels in Brazil and in other countries. I went to the reception of the hotel and was impressed by the total displeasure of the receptionist. I will now advertise on other sites not to use the ACCOR network anymore. Tomorrow morning I'll wait for the hotel manager to see what the solution is. I'm waiting for your contact here from Brazil too. Carlos Augusto de M. Lamego J. Cel. +33… (cell phone I'm using in France)

Our hotel has responded to the review
Our hotel has responded to the review

Dear CARLOS A., Dear Carlos L, We thank you for taking the time to leave a comment after your stay at our establishment First of all, please accept again our apologies for the inconvenience. As explained during your departure, no one came back to your room during your stay, except our maid, in whom I have a blind trust, and who assured me that your belongings were stored in your suitcases. I am waiting for your return, concerning your travel insurance which I hope can help you in this matter. Regards Mlle Emilie Hespel Directrice Mercure Tours Centre Gare et Congrès

Peter M. Couples - 21/01/2018 AccorHotels certified review
« Hôtel mercure tours gare »

Upgraded to a spacious family room. Friendly staff. Copious breakfast.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Peter M., We very much appreciate your comments regarding your stay at the Hôtel Mercure Tours Centre Gare et Congrès. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mlle Emilie Hespel Directrice Mercure Tours Centre Gare et Congrès

Gregory Business - 15/01/2018 AccorHotels certified review
« Big room »

I got upgraded to 6th floor in a big room: very comfortable!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Gregory D., We very much appreciate your comments regarding your stay at the Hôtel Mercure Tours Centre Gare et Congrès. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mlle Emilie Hespel Directrice Mercure Tours Centre Gare et Congrès

C. Families - 15/01/2018 AccorHotels certified review
« Superr »

Genial!!

Our hotel has responded to the review
Our hotel has responded to the review

Monsieur C., Nous vous remercions pour vos commentaires suite à votre séjour à Hôtel Mercure Tours Centre Gare et Congrès. Merci beaucoup pour votre commentaire court mais précis! C'est grâce à des retours clients comme le vôtre que notre métier prend tout son sens. Au plaisir de vous accueillir de nouveau dans notre belle région. Mlle Emilie Hespel Directrice Mercure Tours Centre Gare et Congrès

Hev Couples - 11/01/2018 AccorHotels certified review
« big om comfy bed »

Great nights sleep, large room,plenty of space for luggage and a dog bed, opening window , and very clean.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Heather A., We very much appreciate your comments regarding your stay at the Hôtel Mercure Tours Centre Gare et Congrès. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mlle Emilie Hespel Directrice Mercure Tours Centre Gare et Congrès

Jb Solo - 08/11/2017 AccorHotels certified review
« Exellent room in a good location »

Room was very good and location is good; next to station and with easy road access and on site parking

Our hotel has responded to the review
Our hotel has responded to the review

Dear John B., We very much appreciate your comments regarding your stay at the Hôtel Mercure Tours Centre Gare et Congrès. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mlle Emilie Hespel Directrice Mercure Tours Centre Gare et Congrès

Charlotte R. Couples - 27/09/2017 AccorHotels certified review
« Very good »

Good location, friendly welcome

Tony Families - 31/08/2017 AccorHotels certified review
« Hard bed and too small for a family »

Not very good

Camilla Families - 28/08/2017 AccorHotels certified review
« disappointing set up »

mislead by the website which doesn't have any pictures of the outside and street view - i would not not have booked it if I had seen. Second room booked for kids and it was made up as a double ,,,,,, Souless

Our most recent 20 reviews
See more reviews
In partnership with

Web-users rating

Other web-users rate our hotel

Book this hotel
From
From 95.49 EUR Non member rate
From 90.72 EUR Member's rate Members’ Rate, join while you book
5.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
Best price guarantee How it works?
Not participating hotel As a {{fidelityCard}} member Free: become a member Le Club AccorHotels

When making a booking at this hotel:

  • I earn Status & Rewards points
  • I do not earn points
  • I can easily convert my HuaZhu Rewards points into Le Club AccorHotels points (and vice versa)
  • I can use my Rewards points
  • I cannot use my points
  • I benefit from {{fidelityCard}} advantages
  • I benefit from advantages
  • I do not benefit from advantages
  • I can take advantage of the Members' rate
  • I cannot take advantage of the Members' rate

Our other hotels nearby

See rates