Mercure Fortaleza Meireles Hotel 4 stars

TripAdvisor rating 4.0/5 960 reviews
Mercure Fortaleza Meireles Hotel
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+ 21 Services
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Room 1

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Hotel extras

  • Easy access to the business district and tourist attractions.

  • Free covered car park.

  • Free WIFI throughout the hotel.

  • Hotel located 109 yards (100 m) from the beach.

  • Sauna and fitness center to unwind after a hectic day.

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 12h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Dry cleaning / Ironing
Leisure and activities
  • Outdoor unheated pool
  • Fitness centre
  • Sauna
  • Jogging track (Nearby)
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • 2 meeting room(s)
  • Self service business centre
  • Copy/print service available
Information message

Please be advised that the swimming pool is interdicted for renovation until 13th July.

Hotel location

Mercure Fortaleza Meireles Hotel

Rua Joaquim Nabuco 166
Meirelles
60125120
fortaleza
brazil

Tel: +558534863000

Fax: (+55)85/34863003

Contact email

Check-in from 12h00

Check out up to 12h00

  • By plane

    PINTO MARTINS At 12km / 7.46 miles

  • By car

    BR 116 At 12km / 7.46 miles

GPS :-3.726928, -38.498821

Our accommodations

Superior Non-Smoking Room with 1 queen-size bed.

  • Max. number of persons: 3
  • Area: From 27
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Satellite/cable colour TV

Superior Non-Smoking Room with 1 queen-size bed and 1 single bed

  • Max. number of persons: 3
  • Area: From 76
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk

Standard Non-Smoking Room with twin beds

  • Max. number of persons: 3
  • Area: From 40
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk

Standard Non-Smoking Room with queen-size bed

  • Max. number of persons: 3
  • Area: From 40
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk

Family Room with 2 bedrooms

  • Max. number of persons: 5
  • Area: From 62
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • Coffee/tea making facilities
  • Satellite/cable colour TV

Our restaurants and bars

DONNA DULCE

Type of cuisine: Regional

POOL SNACK BAR

Photo non contractuelle / Strictly non binding

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 2

  • Maximum size: 71

  • Maximum capacity: 50 people

  • Maximum banquet capacity: 15 people

Find out more

Our guest reviews for
Mercure Fortaleza Meireles Hotel

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.1/5

3,376 reviews

tripadvisor

TripAdvisor Rating 4.0/5

960 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

An old Mercure at Fortaleza

TripAdvisor rating 4.0/5

5511103 Business - 01/10/2019 TripAdvisor review

This Mercure Fortaleza Meireles Hotel needs a renovation asap. Overall, the rooms, furniture, installations, bed, air-co, breakfast are all an embarrassment for Accor. Everything needs a shape-up. No value for money at all.

It was a great experience. I had a dedicated attetion in my staying.

Customer review rating 4.1/5

Robson L. D. S. Business - 23/09/2019 AccorHotels review

It was a great experience. I had a dedicated attention in my staying. The room was very cleaned and the breakfast was excellent.

Prezado senhor Robson, Agradecemos sua avaliação a respeito de sua estada no Mercure Fortaleza Meireles. Ficamos muito felizes em receber suas respostas positivas. Seus comentários serão compartilhados com a nossa equipe. A sua satisfação é a melhor recompensa para os nossos colaboradores que trabalham diariamente para lhe prestar sempre um serviço de qualidade. Esperamos lhe receber em breve em nosso hotel e que sua próxima estada seja tão agradável quanto a anterior. Cordialmente, Gerlane Pereira Supervisora de Recepção Mercure Fortaleza Meireles

Nice

Customer review rating 4.1/5

Edilson P. Couples - 18/09/2019 AccorHotels review

Excellent localization.

Prezado senhor Edilson, Agradecemos sua avaliação a respeito de sua estada no Mercure Fortaleza Meireles. Foi com prazer que recebemos as suas respostas positivas. A sua satisfação é a melhor recompensa para os nossos colaboradores que trabalham diariamente para lhe prestar sempre um serviço de qualidade. Esperamos lhe receber em breve em nosso hotel e que sua próxima estada seja tão agradável quanto a anterior. Cordialmente, Gerlane Pereira Supervisora de Recepção Mercure Fortaleza Meireles

Fine

Customer review rating 4.1/5

Guest Business - 17/09/2019 AccorHotels review

Room was fine. Breakfast was good. Entire hotel is run down. Staff was pleasant.

Dear Nathan Nozomi H., We very much appreciate your comments regarding your stay at the Mercure Fortaleza Meireles Hotel. It is always a pleasure to receive positive feedback and thank you for register of the thing to need reform. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gerlane Pereira Mercure Fortaleza Meireles
Customer review rating 4.1/5

Francisco T. Business - 12/09/2019 AccorHotels review

everyone was focus on better performance and very kind with me

Prezado senhor Francisco T., Agradecemos sua avaliação a respeito de sua estada no Mercure Fortaleza Meireles. Foi com prazer que recebemos as suas respostas positivas. Vamos compartilhar seu comentário com nossa equipe, certamente eles ficarão muito felizes. Esperamos lhe receber em breve em nosso hotel e que sua próxima estada seja tão agradável quanto a anterior. Cordialmente, Gerlane Pereira Supervisora de Recepção Mercure Fortaleza Meireles

Fortaleza 3 days at Mercure

Customer review rating 4.1/5

Mauricio B. Business - 01/09/2019 AccorHotels review

I was hosted at Mercure Meirelles several times with my family but this time I was alone and had time to enjoy other hotel areas. The rooms should be renewed. The bath showers is not good enough. The fitness room is terrible with damaged equipments and the running machines are not working properly. The automatic coffee machine was broken and you don’t have cappuccino or machiatto options, only regular coffee. There is no Nespresso machine available at room or even at cafeteria for guests at morning. I was in France on July and had the opportunity to stay at 3 Mercure Hotels in the following cities, Paris , Chamonix and Lyon, so I was able to compare all. The Mercure Meirelles needs a immediate upgrade to be at same level of those hotels.

Prezado senhor Mauricio, Primeiramente, gostaria de agradedecer sua confiança e o tempo dedicado para compartilhar seu feedback conosco. Gostaría que sua experiência tivesse sido melhor. Feedback como este nos dar a oportunidade de aprender e melhorar a qualidade de nossos serviços. Lamentamos os incidentes e reforçamos que trabalhamos muito para fornecer uma experiência excepcional para nossos hóspedes, mas é evidente que neste caso não obtivemos sucesso. Asseguramos que iremos sanar as falhas mencionadas. Se nos der a chance de reconquistar sua confiança, posso garantir que daremos nosso melhor para que sua próxima estada seja tão boa quanto a de muitos hóspedes que apreciam nosso hotel. Por favor, queira aceitar os nossos melhores cumprimentos. Atenciosamente, Gerlane Pereira Mercure Fortaleza Meireles

Good Location

Customer review rating 4.1/5

Buster F. Couples - 25/07/2019 AccorHotels review

I picked up Mercure because of the location, however the rooms need some renovation. I would like to appraise the breakfast which was awesome.

Prezado senhor Buster, Agradeço muito pelos comentários sobre sua hospedagem no Mercure Fortaleza Meireles. Ficamos felizes por ter apreciado nosso café da manhã. Tenho certeza de que este feedback servirá como incentivo no nosso objetivo de aprimorar continuamente a qualidade de nossos serviços. Obrigada mais uma vez por compartilhar a sua experiência e esperomos revê-lo em breve em nosso hotel. Atenciosamente, Gerlane Pereira Mercure Fortaleza Meireles

Nice stay at Mercure Fortaleza.

TripAdvisor rating 4.0/5

Marcelo_Ricardo_CE Family - 20/07/2019 TripAdvisor review

I love the hotel, tehe acommodations are great, crew and services are very good. Love the breakfat. I travel with my family and it`s the perfect place in Fortaleza for a 3 kids family. Good pool, gym and sauna.

Dear Sir Marcelo, We very much appreciate your comments regarding your stay at the Mercure Fortaleza Meireles Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gerlane Pereira Mercure Fortaleza Meireles

Excellent service and response from staff.

Customer review rating 4.1/5

Ivan Families - 16/07/2019 AccorHotels review

A real delight. From checking in, to requesting services and checking out, everything was addressed quickly and correctly. Another plus is that the hotel is at a real good location. I would book again.

Prezado senhor Ivan, Agradecemos sua avaliação a respeito de sua estada no Mercure Fortaleza Meireles. Foi com prazer que recebemos as suas respostas positivas. Seus comentários serão compartilhados com a nossa equipe. A sua satisfação é a melhor recompensa para os nossos colaboradores que trabalham diariamente para lhe prestar sempre um serviço de qualidade. Esperamos lhe receber em breve em nosso hotel e que sua próxima estada seja tão agradável quanto a anterior. Cordialmente, Gerlane Pereira Supervisora de Recepção Mercure Fortaleza Meireles
Customer review rating 4.1/5

Anonymous Business - 06/07/2019 AccorHotels review

normale

Signor V., Desidero ringraziarla per il tempo dedicato a scriverci in seguito al suo soggiorno presso Mercure Fortaleza Meireles Hotel. Sono spiacente che il servizio e la prestazione non siano stati all’altezza delle sue aspettative e la prego di accettare le nostre più sincere scuse. Gli alberghi Mercure desiderano offrire sempre il massimo nella qualità del servizio. Pertanto la sua opinione è per noi molto preziosa. Le assicuro che saranno intraprese tutte le azioni necessarie al fine di migliorare la qualità delle prestazioni citate. La ringrazio nuovamente per i suoi commenti e ci auguriamo di riconquistare la sua fiducia in occasione del suo prossimo soggiorno. Gerlane Pereira Mercure Fortaleza Meireles

I don t recommend these hotel

TripAdvisor rating 4.0/5

arturdacunha Business - 11/06/2019 TripAdvisor review

The location of the hotel is not good, either for those traveling on holidays or for business travelers. The staff was very attentive and gracious from check in to check out. The welcome drink is very poor for those who have an Accor silver card compared to other Mercure hotels. The internet was bad because the signal disappeared every moment. The room poorly maintained. Breakfast with few options. Lots of noise on the street, even with the windows closed if you can hear them.

Dear Artur, Thank you for taking the time to tell us about your experience at the Mercure Fortaleza Meireles Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Gerlane Pereira Mercure Fortaleza Meireles

on the average

Customer review rating 4.1/5

Marcos P. Business - 09/06/2019 AccorHotels review

Wifi very demanding.. problematic....

Prezado senhor Marcos Luis, Agradecemos os seus comentários a respeito da sua estada no Mercure Fortaleza Meireles. Foi com prazer que recebemos as suas respostas positivas e agradecemos o registro dos pontos que precisam de melhorias. Asseguramos que tomaremos as providências com vista à melhoria de nossa internet. A sua satisfação é a melhor recompensa para os nossos colaboradores que trabalham diariamente para lhe prestar sempre um serviço de qualidade. Esperamos lhe receber em breve em nosso hotel e que sua próxima estada seja mais agradável que a anterior. Cordialmente, Gerlane Pereira Supervisora de Recepção Mercure Fortaleza Meireles

not good for business travel

Customer review rating 4.1/5

Robert Business - 20/05/2019 AccorHotels review

I requested a quiet room, my room was on the 3rd floor overlooking a busy intersection and the windows were simple, they offered no noise insulation. In addition the sink in the room was backed up and the WiFi was not working for my stay. I requested help with wifi from the front desk twice over but they were not able to get it working or offer an alternative. I was told the wifi problems were due to some transition. The bed was comfortable and room was spacious but not a good experience since I didn't get much sleep. I had spent the night before on a flight and needed to catch up on sleep, with lots of noise till after midnight and starting again at 5AM I did not get the rest needed. Next time I will find a different hotel.

Dear Robert E., Thank you for taking the time to tell us about your experience at the Mercure Fortaleza Meireles Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Gerlane Pereira Mercure Fortaleza Meireles

Very good customer services but old facilities

Customer review rating 4.1/5

Neomar Business - 10/05/2019 AccorHotels review

Customer service was really good, from the very beginning: at the reception desk, restaurant and post service.

Dear Neomar Jose Rangel A., We very much appreciate your comments regarding your stay at the Mercure Fortaleza Meireles Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gerlane Pereira Mercure Fortaleza Meireles

medium

Customer review rating 4.1/5

Paulo Business - 29/04/2019 AccorHotels review

good room. problems with toilet (leakage of water in the toilet) medium/low breakfeast quality

Prezado senhor Paulo Henrique, Agradecemos os seus comentários a respeito da sua estada no Mercure Fortaleza Meireles. Foi com prazer que recebemos as suas respostas positivas e agradecemos o registro dos pontos que precisam de melhorias, informamos que tomamos as providencias para que este tipo de ocorrência não volte a se repetir. A sua satisfação é a melhor recompensa para os nossos colaboradores que trabalham diariamente para lhe prestar sempre um serviço de qualidade. Esperamos lhe receber em breve em nosso hotel e que sua próxima estada seja mais agradável que a anterior. Cordialmente, Gerlane Odorico Supervisora de Recepção Mercure Fortaleza Meireles

Great experience in general

Customer review rating 4.1/5

Roberto Business - 28/04/2019 AccorHotels review

The experience was good. Good breakfast, good bedrooms, good infrastructure, but the internet is terrible, impossible to use.

Prezado senhor Roberto, Agradecemos sua avaliação a respeito de sua estada no Mercure Fortaleza Meireles. Foi com prazer que recebemos as suas respostas positivas e pedimos sinceras desculpas pela falha da internet, já estamos trabalhando com foco nesta mnelhoria. A sua satisfação é a melhor recompensa para os nossos colaboradores que trabalham diariamente para lhe prestar sempre um serviço de qualidade. Esperamos lhe receber em breve em nosso hotel e que sua próxima estada seja tão agradável quanto a anterior. Cordialmente, Gerlane Odorico Supervisora de Recepção Mercure Fortaleza Meireles

Bad shape rooms

Customer review rating 4.1/5

Peter K. Business - 13/04/2019 AccorHotels review

Clean but very very old room. Refurbishment needed asap.

Dear Peter K., Thank you for taking the time to tell us about your experience at the Mercure Fortaleza Meireles Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Gerlane Odorico MERCURE FORTALEZA MEIRELES

Poor experience

Customer review rating 4.1/5

Marcelo Business - 13/04/2019 AccorHotels review

- The room was moldy, dark and noise - There was no wifi signal level at the room - Cockroach at the restaurant

Prezado senhor Marcelo, Agradecemos por responder a nossa pesquisa e assim compartilhar suas impressões a respeito do Hotel Mercure Fortaleza Meireles. Gostaríamos que sua experiência tivesse sido melhor. Feedback como este nos dá a oportunidade de melhorar a qualidade dos nossos serviços. Pedimos sinceras desculpas pelos pontos citados. Informamos que já efetuamos melhorias em relação ao que nos referiu. Esperamos que nos dê a oportunidade de reconquistar sua confiança, por ocasião de uma futura hospedagem. Atenciosamente, Gerlane Odorico Mercure Fortolaeza Meireles

below expectation

Customer review rating 4.1/5

Andre Business - 12/04/2019 AccorHotels review

I just though my stay in Mercure in Fortaleza would be better than was. Maybe I was expecting too much...

Prezado senhor André, Agradecemos por sua avaliação. Gostaríamos que sua experiência tivesse sido melhor. Esperamos que nos dê a oportunidade de reconquistar sua confiança, por ocasião de uma futura hospedagem. Atenciosamente, Gerlane Odorico Mercure Fortolaeza Meireles

The hotel needs some renovation.

Customer review rating 4.1/5

Lucimar Business - 09/04/2019 AccorHotels review

Furniture, painting, etc, need to be changed.

Prezada senhora Lucima, Agradecemos por responder a nossa pesquisa e assim compartilhar suas impressões a respeito do Hotel Mercure Fortaleza Meireles. Gostaríamos que sua experiência tivesse sido melhor. Feedback como este nos dá a oportunidade de melhorar a qualidade dos nossos serviços. Agradecemos suas observações e informamos que tomamos as providencias para que este tipo de ocorrência não volte a se repetir. Esperamos que nos dê a oportunidade de reconquistar sua confiança, por ocasião de uma futura hospedagem. Atenciosamente, Gerlane Odorico Mercure Fortolaeza Meireles
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