Hotel - Mercure Sao Paulo Jardins Hotel
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Mercure Hotel

Mercure Sao Paulo Jardins Hotel

Alameda Itu 1151  At Rua Augusta  JARDINS 
01421001  SAO PAULO
BRAZIL

1,463 reviews
TripAdvisor Rating Based on 1,463 reviews
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Check-in from 14h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking (Paying)
    • Public indoor parking (Paying)
    • Well-lit parking (Paying)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Reduced mobility facilities
    • Accessible bathroom
  • Indoor heated pool
  • Fitness centre

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking (Paying)
    • Public indoor parking (Paying)
    • Well-lit parking (Paying)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Reduced mobility facilities
    • Accessible bathroom
  • Languages spoken at the hotel
    • Spanish
    • Portuguese
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 8AM
  • Dry cleaning / Ironing
  • Porter

Leisure and activities

  • Indoor heated pool
  • Fitness centre
  • Solarium

Catering

  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 Hours
    • Opening hours : Week-end 24 Hours

Business services

  • 6 meeting room(s)
  • Self service business centre
  • Copy/print service available
See all services

Our rooms

  • 126 rooms
  • 1 rooms for people with reduced mobility
  • 6 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
    • Pulse air
    • 110/120 V AC
    • Air conditioning
    • Safe deposit box in room
    • Web TV
    • Telephone
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Telephone in bathroom
    • Work desk in all rooms
    • TV room service ordering
    • Satellite/cable colour TV
    • Manual temperature control
    • Phone with 2 handsets in room
    • High speed transmission line
    • Minibar
    • RJ 11 outlet
    • RJ 45 outlet
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.4/5 AccorHotels Rating Based on 4,093 reviews

Our guest reviews for Mercure Sao Paulo Jardins Hotel

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 1,463 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
AccorHotels certified review
Gilberto D. S. P. Business - 14/08/2017

Hospedagem tranquila

AccorHotels certified review
Marluci R. Solo - 10/08/2017
« Great weekend »

Friendly and very helpful staff, mainly Vanessa from the reception desk.

AccorHotels certified review
Mariana Couples - 08/08/2017

Os quartos deveriam passar por reforma.

AccorHotels certified review
Mr C. Business - 03/08/2017
« Mr C. »

Good value, comfortable hotel

AccorHotels certified review
Scott S. Business - 29/07/2017
« São Paulo »

Everything was perfect as always

AccorHotels certified review
Ricardo D. C. Families - 29/07/2017
« Excelente! »

Impecavel!

AccorHotels certified review
Thomas Couples - 28/07/2017

Extremely helpful staff, perfect location, very comfortable room (but a little worn on the sides).

AccorHotels certified review
Anonymous Business - 28/07/2017
« Good location, helpful staff. »

The room was clean and overall satisfactory. Some problems with the key card but the staff was very helpful. Internet worked but was a bit slow. Only one TV channel in English.

AccorHotels certified review
Anonymous Business - 25/07/2017
« O »

I was disappointed we didn't have a queen size bed. Although we loved the pool area, my husband had a lot of flea bites. The breakfast was very good and the restaurant too.

TripAdvisor review
jamesgT7543IO Business - 25/07/2017
« Great all around »

Excellent hotel for our conference business. Staff are friendly and helpful, restaurant is very good, and the small bar area was perfect for meeting colleagues for a night cap. Wifi works well and is hassle free. Rooms are nice and up to business class standards. Only complaint: the elevator security cards are a bit tricky to use and the doors close too quickly.

Our hotel has responded to the review
Our hotel has responded to the review

We very much appreciate your comments regarding your stay at the Mercure Sao Paulo Jardins Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

AccorHotels certified review
Larry J. B. Business - 23/07/2017
« Everyone was very roundly and helpful. »

Very nice experience.

AccorHotels certified review
Andy Business - 23/07/2017
« Great business hotel »

Efficient and friendly staff. Good location, and good facilities. Although the restaurant staff only spoke basic English, they tried really hard to make sure they understood my requests.

AccorHotels certified review
M F. Business - 22/07/2017
« I had a very pleasant stay. »

The hotel staff were extremely friendly and helpful. The room was comfortable, and the shower was particularly welcome. The breakfast exceeded expectations.

AccorHotels certified review
Anonymous Business - 22/07/2017
« Pleasant but a bit stressful »

Sao Paulo weather was chilly during my stay but I was unable to heat the room. All I could do was turn off the a/c. To make matters worse, the hot water was not functioning for several hours one morning and both cold and hot water were off for the better part of a day. No efforts were made to apologize for the problem or compensate me for the inconvenience.

AccorHotels certified review
Eric Business - 16/07/2017
« Maybe the best MERCURE worldwide »

I am staying in thi shotel since 10 years - every time arround 2-4 times. The service is outstanding. Due to my flight I arrived very early this time, even though they managed to give me my room. Perfect!

AccorHotels certified review
Jîyan Business - 11/07/2017
« Very good hotel »

Very nice and helpful personal. Very nice room. The bathroom is nice. However, the electrical installation could be improved.

AccorHotels certified review
Antonio C. Families - 09/07/2017
« Good experience »

Everything as expected

AccorHotels certified review
Vinicius H. R. D. L. Couples - 06/07/2017
« Excellent choice »

It was perfect, excellent clean. Good breakfast.

AccorHotels certified review
Liana Business - 05/07/2017
« Great service! »

I was in São Paulo for work and had my husband and 10-month old son with me. They prompt set up a crib in our room, which was spacious and always clean. Breakfast was great. Staff very helpful at any time of the day. Will be back when planning a trip to São Paulo.

AccorHotels certified review
Anonymous Business - 04/07/2017
« Clean and safe facilities with friendly staff. »

The hotel was clean. The room was well furnished and the bed was comfortable. Shower was nice as well.

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