Hotel - Mercure São Paulo Jardins Hotel
Mercure Hotel Mercure Hotel

Mercure São Paulo Jardins Hotel

4.0/5 1,615 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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From 341.10 BRL Non member rate
From 306.99 BRL Member's rate Members’ Rate, join while you book
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking (Paying)
    • Public indoor parking (Paying)
    • Well-lit parking (Paying)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Reduced mobility facilities
    • Accessible bathroom
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • English
    • Spanish
    • Portuguese
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • Early Check in from 9AM (Paying)
    • Late check-out up to 3pm (Paying)
  • Dry cleaning / Ironing
  • Porter

Leisure and activities

  • Indoor heated pool
  • Fitness centre
  • Well-being
    • Sauna
    • Solarium

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 Hours
    • Opening hours : Week-end 24 Hours

Business services

  • 6 meeting room(s)
  • Copy/print service available
See all services

Our rooms

We offer different room categories that provide the same elegance and simplicity, yet different experiences. Opt for the comfort of Standard Rooms or try our sophisticated Privilege Apartments featuring unique details.

  • 126 rooms
  • 1 rooms for people with reduced mobility
  • 6 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
    • Pulse air
    • 110/120 V AC
    • Air conditioning
    • Safe deposit box in room
    • Telephone
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Telephone in bathroom
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Phone with 2 handsets in room
    • High speed transmission line
    • Minibar
    • RJ 11 outlet
    • RJ 45 outlet
    • Shower
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.4/5 AccorHotels Rating 6,872 reviews

Our guest reviews for Mercure São Paulo Jardins Hotel

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 1,615 reviews
Guilherme Business - 07/03/2019 AccorHotels certified review
« Disapointed with the Gym abd the Restaurant Menu options but all was above good »

Few channels at the cable TV Very few options into the restaurant Menu Gym very limited and the Gym closing at 22 PM that is not acceptable to business men. Good points: Restaurant Chef created a fish plate to me due to my food restrictions Staff was amazing Thanks god the hotel has Energy Generator due to several energy flaws

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guilherme. We thank you for your comments regarding your stay at Mercure SP Jardins. We will share your comments with the team. Your satisfaction is the best reward for our employees who work daily to provide you with quality service. In anticipation of hosting you again, please accept our best regards. Team Mercure SP Jardins

Tatiana Families - 03/03/2019 AccorHotels certified review
« Hotel Mercure Jardins »

The Hotel is conveniently located. There are nice restaurants and shops at walking distance. Paulista Ave. and subway stations are very close to the hotel. Staff is very polite.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Alina. We thank you for your comments regarding your stay at Mercure SP Jardins. We will share your comments with the team. Your satisfaction is the best reward for our employees who work daily to provide you with quality service. In anticipation of hosting you again, please accept our best regards. Team Mercure SP Jardins

Anonymous Business - 03/03/2019 AccorHotels certified review
« Very friendly »

I feel welcome

Our hotel has responded to the review
Our hotel has responded to the review

Dear Luca. We thank you for your comments regarding your stay at Mercure SP Jardins. We will share your comments with the team. Your satisfaction is the best reward for our employees who work daily to provide you with quality service. In anticipation of hosting you again, please accept our best regards. Team Mercure SP Jardins

John C. Couples - 27/02/2019 AccorHotels certified review
« Another great stay at the Mercure Jardins Sao Paulo »

This is our 5th time in Brazil. Coming from the USA, We always stay at the Mercure Jardins. It is a very convenient location. The hotel is very clean and up to date. The restaurant has a great menu too. The whole staff from the front desk, Cafe, door man and help is very professional. They are helpful in giving us directions, suggestions, taxi cabs or even translating. Check in and check out is quick. The staff is friendly and they remember us from past years. We enjoy speaking with the staff about our travels and they seem to be interested. This is a nice touch. Please give our thanks to the entire staff. We look forward to seeing them next time we are in town.

Our hotel has responded to the review
Our hotel has responded to the review

Dear John We thank you for your comments regarding your stay at Mercure SP Jardins. We are very happy to have you both as our guests and always a pleasure for us. We will share your comments with the team. Your satisfaction is the best reward for our employees who work daily to provide you with quality service. In anticipation of hosting you again, please accept our best regards. Team Mercure SP Jardins

John S. Business - 24/02/2019 AccorHotels certified review
« My stay was just ok. »

The hotel needs updating. A/C did not work great. Rooms are not outfitted with an iron and ironing board which is a huge inconvenience. I had to call front desk for housekeeping to lend one. There were several occasions when none were available.

Anonymous Business - 17/02/2019 AccorHotels certified review
« Pleasant stay »

Good facilities, friendly staff

Our hotel has responded to the review
Our hotel has responded to the review

Dear Miguel. We thank you for your comments regarding your stay at Mercure SP Jardins. We will share your comments with the team. Your satisfaction is the best reward for our employees who work daily to provide you with quality service. In anticipation of hosting you again, please accept our best regards. Team Mercure SP Jardins

Marco Business - 17/02/2019 AccorHotels certified review
« Convenient location »

The hotel is located on a convenient zone for business in São Paulo, near Avenida Paulista (walking distance) and a 15-minute taxi ride to Faria Lima. The hotel needs some renovation.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Marco. We thank you for your comments regarding your stay at Mercure SP Jardins. We will share your comments with the team. The hotel is going to have renovation this year in some areas. Your satisfaction is the best reward for our employees who work daily to provide you with quality service. In anticipation of hosting you again, please accept our best regards. Team Mercure SP Jardins

Shiri O. Couples - 10/02/2019 AccorHotels certified review
« Nice environment, great stay »

Good location, nice and helpful staff, useful facilities, nice room, convenient and nice stay.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Shiri. We thank you for your comments regarding your stay at Mercure SP Jardins. We will share your comments with the team. Your satisfaction is the best reward for our employees who work daily to provide you with quality service. In anticipation of hosting you again, please accept our best regards. Team Mercure SP Jardins

Bernhard L. Business - 02/02/2019 AccorHotels certified review
« A very positive experience--as usual »

There is nothing specific to describe. As a frequent guest at this hotel, everything was well taken care of.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. L.. We thank you for your comments regarding your stay at Mercure SP Jardins . Be sure wee will share your comments with the team. Your satisfaction is the best reward for our employees who work daily to provide you with quality service. In anticipation of hosting you again, please accept our best regards. Team Mercure SP Jardins

Pilar Business - 31/01/2019 AccorHotels certified review
« Good for short work stay »

I got really good attention from all the staff members, during Check in, Check Out, Breakfast, and Room Service. The room was nice and clean but the building may need some work, like the elevators or the swimming pool, maybe could be improved. The hotel is well located and comfortable to walk around on the afternoon.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Pilar We very much appreciate your comments regarding your stay at Hotel Mercure São Paulo Jardins. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Team Mercure SP Jardins

Anonymous Business - 25/01/2019 AccorHotels certified review
« Airconditioning »

Everyone was friendly, but you need to update your building, problems with airconditioinging and elevators

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. James. We thank you for your comments regarding your stay at Mercure SP Jardins. We will share your comments with the team. We apologize about the problems on air conditioning. Your satisfaction is the best reward for our employees who work daily to provide you with quality service. In anticipation of hosting you again, please accept our best regards. Team Mercure SP Jardins

Anonymous Families - 09/01/2019 AccorHotels certified review
« Prima »

Top

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest. We thank you for your comments regarding your stay at Mercure SP Jardins. We will share your comments with the team. Your satisfaction is the best reward for our employees who work daily to provide you with quality service. In anticipation of hosting you again, please accept our best regards. Team Mercure SP Jardins

Alex Solo - 08/01/2019 AccorHotels certified review
« Really good »

The location, the room space., the stronger shower, the helpful crew. Definitely I would return.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Alex. We thank you for your comments regarding your stay at Mercure SP Jardins. We will share your comments with the team. Your satisfaction is the best reward for our employees who work daily to provide you with quality service. In anticipation of hosting you again, please accept our best regards. Team Mercure SP Jardins

Tomas G. Solo - 03/01/2019 AccorHotels certified review
« Educational film »

Very good room and service and a very good breakfast

Our hotel has responded to the review
Our hotel has responded to the review

Dear Carl Tomas G., We very much appreciate your comments regarding your stay at the Mercure São Paulo Jardins Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Christian Business - 21/12/2018 AccorHotels certified review
« Very Nice Stay, good location! »

Very good locatin and well kept Hotel. Will definetely come back.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Christian W., We very much appreciate your comments regarding your stay at the Mercure São Paulo Jardins Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Anna Business - 20/12/2018 AccorHotels certified review
« Very clean hotel, very good breakfast »

The hotel room was very clean and the breakfast was amazing. I was only missing a pool outside - for a very hot day in Sao Paulo an indoor pool is not really a good option.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Verena H., We very much appreciate your comments regarding your stay at the Mercure São Paulo Jardins Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Narine Friends - 15/12/2018 AccorHotels certified review
« excellence »

It was very clean, nice location, kind staff

Our hotel has responded to the review
Our hotel has responded to the review

Dear Narine O., We very much appreciate your comments regarding your stay at the Mercure São Paulo Jardins Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Luca Business - 14/12/2018 AccorHotels certified review
« Frequent guest »

I like the location , the renovated rooms (privilege) and the breakfast .

Our hotel has responded to the review
Our hotel has responded to the review

Dear Luca Carlo A., We very much appreciate your comments regarding your stay at the Mercure São Paulo Jardins Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Anonymous Friends - 09/12/2018 AccorHotels certified review

Hotel was in Great location and very nice and clean . Only problem is that the AC was not functional.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Maritza D., Thank you for taking the time to tell us about your experience at the Mercure São Paulo Jardins Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Philippe Solo - 08/12/2018 AccorHotels certified review
« Excellent location »

Excellent location and efficient staff; room needs some renewing/maintenance

Our hotel has responded to the review
Our hotel has responded to the review

Dear Philippe C., We very much appreciate your comments regarding your stay at the Mercure São Paulo Jardins Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

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