Hotel - Mercure Sao Paulo Jardins Hotel
Mercure Hotel Mercure Hotel

Mercure Sao Paulo Jardins Hotel

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4.0/5 1,491 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Check-in from 14h00
Check out up to 12h00

Services in the hotel and nearby

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
  • Parking
    • Private indoor parking (Paying)
    • Public indoor parking (Paying)
    • Well-lit parking (Paying)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Reduced mobility facilities
    • Accessible bathroom
  • Indoor heated pool
  • Breakfast

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
  • Parking
    • Private indoor parking (Paying)
    • Public indoor parking (Paying)
    • Well-lit parking (Paying)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Reduced mobility facilities
    • Accessible bathroom
  • Air conditioned
    • Air conditioning
    • Manual temperature control
  • Languages spoken at the hotel
    • Spanish
    • Portuguese
  • Reception open 24 hours a day
  • Early check in from 8am
  • Dry cleaning / Ironing
  • Porter

Leisure and activities

  • Indoor heated pool
  • Fitness centre
  • Solarium

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 Hours
    • Opening hours : Week-end 24 Hours

Business services

  • 3 meeting room(s)
  • Self service business centre
  • Copy/print service available
See all services

Our rooms

  • 126 rooms
  • 1 rooms for people with reduced mobility
  • 6 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
    • Pulse air
    • 110/120 V AC
    • Air conditioning
    • Safe deposit box in room
    • Web TV
    • Telephone
    • Opening windows
    • Remote control TV
    • WiFi in your room
    • Telephone in bathroom
    • Work desk in all rooms
    • TV room service ordering
    • Satellite/cable colour TV
    • Manual temperature control
    • Phone with 2 handsets in room
    • High speed transmission line
    • Minibar
    • RJ 11 outlet
    • RJ 45 outlet
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.4/5 AccorHotels Rating Based on 4,563 reviews

Our guest reviews for Mercure Sao Paulo Jardins Hotel

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 1,491 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
AccorHotels certified review
Ray M. Business - 06/11/2017
« Excellent, the staff was extremely accommodating and the room was wonderful. »

It was a short stay for business, but the interaction with staff was wonderful. The last time I was here I left my sports jacket in the room and they found it and kept it for me. The front desk is very courteous

AccorHotels certified review
Bruno F. Couples - 04/11/2017
« Fantastic Location »

It was a great stay, staff is fantastic as well as the location, however the bed was a bit hard.

AccorHotels certified review
Ruud Business - 29/10/2017

It was a good place to be

AccorHotels certified review
Yousaf B. Business - 26/10/2017
« Good Hotel »

its perfect place to stay when you are in city for business.

AccorHotels certified review
Martin V. S. Business - 25/10/2017
« Always good. »

I used to be a regular. Came back after two years traveling and found everything perfect as before. Very well located, comfortable, clean, nice staff, good breakfast. Keep up the good job.

AccorHotels certified review
Claudia C. C. Couples - 12/10/2017
« Hospedagem tranquila »

Tranquila.

AccorHotels certified review
Anonymous Couples - 10/10/2017

In general, the room was good; the staff was extremely friendly. But we were not able to use wifi for 2 days, and it definitely impacted our overall impression. It's very frustrating that a hotel like Mercure, in a location like Jardins, may not be able to guarantee wifi access to their guests.

AccorHotels certified review
Sanjay M. Business - 02/10/2017
« Sanjay M. »

Stay was OK, but breakfast & food choices very limited for Vegetarians.

AccorHotels certified review
C J. Business - 30/09/2017
« The staff were excellent. The room a little tired and basic. »

Staff were great and helpful. The breakfast good but the room a little tired.

AccorHotels certified review
Ranjan R. Business - 30/09/2017
« Happy with the service »

It was good. Service and amenities provided was nice.

AccorHotels certified review
Marco Business - 25/09/2017
« Average hotel »

The hotel needs update of rooms and especially hallways. It is a great mid-range hotel but it has not been updated for more than 10 years.

AccorHotels certified review
Daniel Business - 25/09/2017

I enjoyed the room, always clean. There was a nice smell coming from the pillow too. I had to buy a soap as I did not like the one provided. the food was better on previous times I stayed. It was too salty and did not taste so fresh.

AccorHotels certified review
Barbara Business - 24/09/2017
« Enjoyable. »

Very pleasured.

AccorHotels certified review
Anonymous Solo - 22/09/2017
« Excellent customer service »

It was a pleasure as always...the management is really focused in providing a good accommodation and the staff is discreet and kind.

AccorHotels certified review
André M. Couples - 18/09/2017
« Nice atmosphere near r Augusta »

Stayed for one night (leisure)

AccorHotels certified review
Juliano L. L. Business - 15/09/2017
« relationship »

Really bad experience. When I arrived (around 11:30pm) the attendance said that I didn´t have "no-show" but my reservation was with "no-show". I saw him the paper and He oriented me to look for another hotel because my reservations was not more valid. After insist a lot he found a bedroom to me. The hotel is also very old... Elevator really bad condition... Bathroom dirty. I will never more stay on this place and maybe never more stay with Mercure... How the attendance orient me to found another hotel 11:30 pm in São Paulo (dangerous city) ???

AccorHotels certified review
Marnie Friends - 15/09/2017
« good location, nice quiet room, excellent service. »

We found the hotel was in a good location, we had a nice quiet room with very comfy beds, excellent service all round from the reception to the dining room.

AccorHotels certified review
Federico O. Business - 14/09/2017
« It was ok, basic with an big issue as the elevator was only one and not working well »

I think that the hotel could improve as it needs improvement with decoration (need painting and carpet replacement, functionality (elevator) and need to be updated. (look old)

AccorHotels certified review
Ludwig F. Solo - 14/09/2017
« disappointing »

terribel, no flexibility at check in, I arrived in the morning and had to pay early check although the room was available without any urgency cleaning necessary, so no additional costs. room are old, TV old, bathing room smelling

AccorHotels certified review
Eva R. K. Solo - 13/09/2017

As a repeat visitor who always dines in the restaurant I have a wish, please change the music. Have some relaxing Brasilian music instead of the fafed American jazz.

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