Hotel - Novotel Milano Malpensa Airport
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Novotel Hotel

Novotel Milano Malpensa Airport Hotel

Via Al Campo, 99  Cardano Al Campo 
21010  Cardano Al Campo
ITALY

1,178 reviews
TripAdvisor Rating Based on 1,178 reviews
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Check-in from 14h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
  • Parking
    • Private indoor parking (Paying)
    • Private outdoor parking
    • Private enclosed outdoor parking
    • Public outdoor parking
    • Bus/coach parking area
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed
  • Outdoor unheated pool

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
  • Parking
    • Private indoor parking (Paying)
    • Private outdoor parking
    • Private enclosed outdoor parking
    • Public outdoor parking
    • Bus/coach parking area
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed
  • Services for children
    • Babysitting on request (Paying)
    • Outdoor playground for children
  • Air Conditioning
  • Airport shuttle
    • MALPENSA AIRPORT (Paying)
    • MALPENSA APT GATE 7 (Paying)
  • Languages spoken at the hotel
    • German
    • French
    • Italian
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 8AM
  • Electric car recharging units
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Laundromat (Paying, Nearby)
    • Shoe shine machine
  • Boutiques/shopping (Nearby)
    • Currency exchange (Nearby)
    • Beauty salon (Paying, Nearby)
    • Gift shop/newspaper shop (Paying, Nearby)
    • Hairdressing salon (Paying, Nearby)
  • Porter
  • Concierge

Leisure and activities

  • Outdoor unheated pool
  • Fitness centre
  • Services for children
    • Babysitting on request (Paying)
    • Outdoor playground for children
  • Tennis (Nearby)
    • Clay tennis court (Paying, Nearby)
    • Outdoor tennis court (Paying, Nearby)
  • Table tennis

Catering

  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 06:00-00:00
    • Opening hours : Week-end 06:00-00:00

Business services

  • 11 meeting room(s)
  • Congresses/conventions
    • Congress center
    • Conventions hotel
  • Web Corner on a Mac
  • Business centre
    • Business center with support staff
    • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

  • 208 rooms
  • 158 non-smoking rooms
  • 12 rooms for people with reduced mobility
  • 150 family rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Crib on request
    • 110/120 V AC
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Automatic air control
    • Safe deposit box in room
    • Bathroom doors 32 inches wide
    • Telephone
    • Radio in room
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Radio in bathroom
    • Work desk in all rooms
    • DDI - Direct Dialing In
    • Satellite/cable colour TV
    • Manual temperature control
    • Free access with phone card
    • Crib on request
    • Direct dial telephone
    • RJ 11 outlet
    • Coffee/tea making facilities
    • Minibar
    • Bidet
    • Shower
    • Bathtub
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.2/5 AccorHotels Rating Based on 1,392 reviews

Our guest reviews for Novotel Milano Malpensa Airport

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 1,178 reviews
AccorHotels certified review
Kalyani G. Friends - 18/09/2017
« Poor quality of accommodation. Poorly maintained, disinterested staff »

The hotel room was dirty with stains on the walls, on the floors. There were cigarette burns in the chairs. The room was dusty and smelled of of smoke. The bathroom rob and sinks had the drain stoppers pulled out, the mirror lights were broken and did not work. The hair dryer did not work (no hot air). OVERALL A POOR EXPERIENCE, POOR QUALITY!! Have stayed at other Novotel hotels in other parts of the world, and this place is no comparison to any of these.

AccorHotels certified review
Ashwini K. Business - 18/09/2017
« Only service is missing!!! »

1. Nobody answers front desk phone if you call from the room 2. During 3 days of our stay - we were missing towels on day 2 and missing bottle of water on day 3 in the room 3. Everything else was good and the staff were cordial

AccorHotels certified review
Yanni Couples - 14/09/2017
« Perfect place to catch an early flight »

Hotel is clean, personnels are very friendly, breakfast is excellent. Room is clean, good bed, ammenities, clean bathroom, welcome drinks offered ( Accor Gold service ). Parking spaces a bit too tight for guest coming with car.

AccorHotels certified review
Anna Couples - 12/09/2017
« Excellent »

Great stop for transiting to your next destination from Malpensa Airport

AccorHotels certified review
Anonymous Business - 07/09/2017

I have stayed in your hotel several times before, and I've always been Le Club Accorhotels Gold or Platinum card holder when coming to your hotel. I am currently Platinum. After every stay I have completed the questionnaire and noted that I have received none of the 'VIP treatment' that my card status entitles me to. In other Novotels I have stayed in recently, I have received small gifts of local confectionaries in the room (Novotel Brussels Airport and Novotel Suites Hannover), handmade chocolates (Novotel Szczecin) or even a cheese platter and a bottle of local red wine (Novotel Ottawa). When I arrived in your hotel I came directly from Stockholm where even in the much cheaper Ibis Styles Stockholm Järva hotel, there was a fruit platter and a welcome letter from the hotel manager. But in your hotel there is nothing!!! Every time I have stayed with you and written a message like this in the questionnaire, I have received a mail from your manager afterwards, telling me that there has been a mistake and that it will be better next time I stay with you. But this is apparently not the case - you have now had several chances to prove yourselves and each time you have failed! Work brings me to Milano twice a year, and even though my business takes place at Malpensa airport, I am now seriously starting to consider staying in one of the other Novotels or Mercure hotels in the city center instead, as you seem unwilling to improve. It's a shame, though. Everything else in your hotel is fine. Good service from the staff. Well functioning shuttle service. Great breakfast buffet. A great location considering my work at Malpensa airport. A nice pool. And I really like walking down to the Nel Buco Del Mulo restaurant on the summer evenings for my dinner on their terrace... But the Le Club Accorhotels bonus scheme is a major factor for me when I decide where to stay, and if you cannot (or will not?) deliver the essential perks that the scheme entitles me to, then I will do my best to find other hotels that recognize my loyalty and reward it better. I look forward to a mail from mr. Tognozzi explaining to me what went wrong this time around, and I'm sure he'll promise me that next time it's much better. But it will be hard to convince me this time! Best regards Jan Broe Pedersen Söborg, Denmark Le Club Accorhotels Platinum card 30..9743

AccorHotels certified review
Johannes Families - 07/09/2017
« Satisfied »

Checking in was smooth, when we received at the chamber the bed for our son was not made, so we rechecked at the desk, there should be a blanked in the sofa but it was not there, after some hours the maid came and made up the bed. So after this all fine and a nice and quiet room with good beds. Everyone was helpfull and nice to us. Breakfast was well taken care of, the coffee machine broke down so almost some stress in the morning but it was fixed quickly so everyone was happy.

AccorHotels certified review
Derrick Couples - 06/09/2017
« Novotel Malpensa Airport Italian GP stayover »

We stayed Thursday to Monday as our base for the Italian GP. The hotel is 6KM from the airport and 35 KM by motorway to Monza a very good location for the race. Excellent hotel with very helpful staff who spoke perfect English. Restaurant staff very helpful and would make suggestions and would clearly explain the dishes and would even suggest amendment to the dishes to aid choice. We arrived very late due to delayed flight, on arrival check in was swift and efficient. On arriving at our room we discovered that we had an upgrade to a suite which was much appreciated. Breakfast was in true Novotel style with a good range of food on offer and some excellent homemade cakes on offer for those with a sweet tooth. Full breakfast starts at 05:30 in the week and 6:30 at the weekend, this is excellent for and early start to the race track. A lighter offering is available from 4am. We certainly will be using this hotel on our next visit.

AccorHotels certified review
Gerdina B. Couples - 03/09/2017
« Excellent service from all staff and beautiful and well presented room »

The Novotel exceeded our expectations and made what was a difficult time for us bearable.

AccorHotels certified review
D. L. Business - 31/08/2017
« Some short comings »

It was a one night stand while on business trip. Few points created concerns: 1- There is no easy indication on the keycard on which way to insert it. So when the first key was not working, I had to try the 4 different possibilities. Started again when the second keycard. Then noticed a very small arrow, and the keycard worked only after the 3rd attempt. 2- For room 337, the knob to open the cabinet on the right after the door entrance is protruding. When entering the room (narrow entrance), it hurts my right arm and marked my jacket. 3- Most screws/nuts that are holding the lock on the door frame are either missing or unfastened. Raising question about the risk that the door could be forced easily while out. 4- The safe that requires the magnetic strip to lock was not working. So no safe place for documents while door locking mechanism is questionable. 5- On plus side, the breakfast was quite good. 6- Choice of food for the diner was limited. 7- Employees were friendly and available.

AccorHotels certified review
Ian G. R. Families - 27/08/2017
« Mr Ian G. »

Clean, comfortable and attentive

AccorHotels certified review
R. B. Families - 21/08/2017
« Except for the limited and overpriced restaurant and bar the hotel was quite good and consistent with Novotel standards. »

A very good Novotel hotel except for the overpriced and very limited food and beverage offerings and poor restaurant.

AccorHotels certified review
Shlomo Families - 21/08/2017
« Good location and nice hotel. »

Near airport good location the staff were nice and helpful. Breakfast o.k.

AccorHotels certified review
Aj H. Families - 20/08/2017

Check in staff were friendly. Breakfast personnel were quite rude and unaccommodating.

AccorHotels certified review
Neil H. Families - 20/08/2017
« Good, polite service. Keep doing this. »

Very nice, thank you.

AccorHotels certified review
Anonymous Families - 18/08/2017
« nice family hotel »

Nice services, breakfast ok, nice pool. Quiet hotel, Excellent stop-off.

AccorHotels certified review
Anonymous Families - 16/08/2017
« A disappointing staying »

Hello sir I'm writing this survey refering my both visit at you hotel and I'm sad to say that my stay in your hotel is a big disappointment. I'm staying in accor hotels most of thr time that i'm traveling and never "bump" into such anguish. maintenance of the room was poor (both rooms) ! t.v. not working (room 415) . phone not working (to call the front desk I had to go down in room 415), reading light next to the bad did not work (room 415) , warer flow in the shower was poor and embarrassing (both rooms). On my second stay I was offerd to change room but I didnt for 2 reasons: 1. When you are travelling with 2 kids - after you unpack your things - you dont want to pack againg after 1 hour. 2. Our first room was not much better than the one we got a week later (415). I must say its shame and infuriating that you are selling rooms like this. And two more things: 1. The rooms are very small......and its ok. if so - do not sell those room to a 4 person family who are arriving with 4 suitecases ! 2. Pay attention to your vegetables quality over breakfast - it is not nice to serve not fresh tomatos.....and in an healthy era it will be nice to see a lot more variety of vegetables..... As you understand I will not reccomend your hotel !

AccorHotels certified review
Andrew K. Couples - 16/08/2017
« Good hotel overall »

Airport hotel should be more friendly when someone is confused at the airport and calls for advise. When I missed the shuttle your staff made out it was my fault..... but doesn't matter i am the guest. Once at hotel all was redeemed as my stay was great.

AccorHotels certified review
S Couples - 16/08/2017
« Good hotel for a nights stay near airport »

Excellent parking, very nice hotel , good staff . The only problem is the price of drinks and food in the hotel .

AccorHotels certified review
Top Families - 15/08/2017
« top »

the rooms are perfect, the food in the restaurant is average and breakfast was, after waiting for 10 minutes because the shift before us ate everything, good

AccorHotels certified review
Diane D. Solo - 14/08/2017
« It was excellent, no wait check in, quiet clean room, easy checkout, and timely airport shuttle »

Was excellent, I was very pleased. The beds are hard, but I guess most people like hard beds.

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