Novotel Milano Malpensa Airport Hotel 4 stars

TripAdvisor rating 4.0/5 1,430 reviews
Novotel Milano Malpensa Airport
See on a map
+ 29 Services
Book this hotel

Room 1

Number of guests
Children's age
Best price guarantee How it works?

Le Club AccorHotels

Free: become a member

When making a booking at this hotel:

  • I earn Status & Rewards points

  • I can use my Rewards points

  • I benefit from advantages

  • I can take advantage of the Members' rate

You have reached the maximum of 6 favourite hotels, please remove one favourite before adding a new one.

Hotel extras

  • Paying shuttle service to/from Malpensa airport

  • Outdoor swimming pool, fitness center, table tennis

  • Indoor children's area

  • 10-minute drive on the highway to the lakes

  • Convention center, business corner and WiFi

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowed
  • Services for children
  • Air conditioned
  • Airport shuttle
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-out
  • Laundry
  • Boutiques/shopping
  • Porter
  • Concierge
Leisure and activities
  • Outdoor unheated pool
  • Fitness centre
  • Services for children
  • Tennis
  • Table tennis
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
  • Snack & beverage machine
Business services
  • 7 meeting room(s)
  • Congresses/conventions
  • Web Corner on a Mac
  • Business centre
  • Copy/print service available

Hotel location

Novotel Milano Malpensa Airport

Via Al Campo, 99
Cardano Al Campo
21010
cardano al campo
italy

Tel: +390331266611

Fax: (+39)0331730595

Contact email

Check-in from 14h00

Check out up to 12h00

  • Cardano al Campo :   Cardano al Campo

  • By plane

    Linate Airport At 60km / 37.29 miles

  • By plane

    MALPENSA AIRPORT At 7km / 4.35 miles - Shuttle paying

  • By plane

    MALPENSA APT GATE 7 At 7km / 4.35 miles - Shuttle paying

  • By plane

    Orio al Serio At 82km / 50.96 miles

  • By train

    GALLARATE FFSS At 6km / 3.73 miles

  • By train

    MALPENSA FNME At 7km / 4.35 miles

GPS :45.642433, 8.759561

Currently, close to our hotel

Milan Triennale Design Museum, visit

From 01/01/2019 to 31/12/2019

At 37 km

MITO SettembreMusica

From 03/09/2019 to 19/09/2019

At 39 km

Our accommodations

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

Superior Room with one double bed and a sofa bed

  • Max. number of persons: ‌4
  • Area: From 25
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk
  • Bathroom products(...)

Superior room with twin beds

  • Max. number of persons: ‌2
  • Area: From 25
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk
  • Bathroom products(...)

Executive Room with 1 kingsize bed and sofa

  • Max. number of persons: ‌4
  • Area: From 25
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk
  • Bathroom products(...)

Our restaurants and bars

N RESTAURANT

Type of cuisine: International

Simple, tasty, healthy and balanced cuisine. Catering that provides whatever takes your fancy at any time of day or night. Enjoy a moment of escape in the restaurant, at the bar, on the terrace or in your room.

Lunch

12:00 - 14:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

19:00 - 22:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

GOURMET BAR

Photo non contractuelle / Strictly non binding

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 7

  • Maximum size: 216 m²

  • Maximum capacity: 152 people

  • Maximum banquet capacity: 120 people

Find out more

Our guest reviews for
Novotel Milano Malpensa Airport

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.2/5

2,282 reviews

tripadvisor tripadvisor

TripAdvisor Rating 4.0/5

1,430 reviews

Bad service

Customer review rating 4.2/5

Andre Families - 10/07/2019 AccorHotels certified review

The cleaning of the toilet was not satisfactory, the bath tube was plugged. During the breakfast the meal for my son of 5 y.o. was not offered, even after I've asked the bar tender. Complaining done during the checkout.

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Andrea Morandini - general manager

Great hotel near the airport

Customer review rating 4.2/5

Nicola Couples - 06/07/2019 AccorHotels certified review

Convenient, comfortable and easy access to the airport

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Andrea Morandini - general manager

Need proper management

Customer review rating 4.2/5

E. Business - 06/07/2019 AccorHotels certified review

Hotel not maintain, ladies at lobby rude, not concerned by customers feedback.

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Andrea Morandini - general manager

Average hotel, good breakfast!

Customer review rating 4.2/5

Busters75 Families - 05/07/2019 AccorHotels certified review

Hotel looking tired, could not use pool as it didn’t open until 10am.. Air conditioning not strong enough. Good buffet breakfast

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Andrea Morandini - general manager

Everything was ok. Nice room, Good food, clean and nice swimming pool

Customer review rating 4.2/5

Anonymous Couples - 30/06/2019 AccorHotels certified review

People on reception should be trained from member status privileges

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Andrea Morandini - general manager

Malpensa Airport Hotels

TripAdvisor rating 4.0/5

Sherpa24027452695 Business - 30/06/2019 TripAdvisor review

Excellent hote. Outstanding service. Great location. The early check in is a good addition to this hotel. Lunch and dinner are well prepared and with many available choices. Difficult to think about anything wrong this time.

Not good

Customer review rating 4.2/5

Rainhartz A. Friends - 27/06/2019 AccorHotels certified review

An old hotel that needs to be renovated. The carpets are fading. And an unpleasant smell rises from the corridors. The walls of the room need a new painting. The toilet is unclean. Even the table in the room with broken leg and can not be used. Compared to other places in italy breakfast is symbolic and expensive, Dinner was also not expected from a 4-star hotel. The only bright spot is the comfortable bed We were in several Novotel hotels this is not a Novotel-class.

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Andrea Morandini - general manager

Close to Airport without the noise

Customer review rating 4.2/5

Niels -. Business - 26/06/2019 AccorHotels certified review

Ok hotel, good size of room, with nice restaurant as well as a pool area. AC/DC is noisy compare to the 3star Ibis hotel I stayed in night before, I know it is a comment issue, but it isn’t easy to sleep with a noisy air-conditioning and to hot in the morning when I have to shut it off. Small TV screen.

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Andrea Morandini - general manager

Novotel Malpensa

Customer review rating 4.2/5

Mark H. Solo - 25/06/2019 AccorHotels certified review

A pleasant overnight stay due to a late arrival into Milan. Nice breakfast. The only negative is the weird bathroom set up with the shower. There is no proper shower - only a hand held hose with a shower rose at half body height in a bath so the bathroom floor got completely flooded - as I said - very weird! Why not a proper shower in the bathroom?

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Andrea Morandini - general manager

Very helpful staff, great value hotel with quiet rooms

Customer review rating 4.2/5

Anonymous Families - 24/06/2019 AccorHotels certified review

Our stay was very good at Novotel Malpensa. The rooms were very well soundproofed which was fantastic considering we needed a great sleep after a lengthy flight from Australia. Staff were very helpful in all areas of the hotel. Great value and we will definitely stay again at this hotel.

Dear Guest, We very much appreciate your comments regarding your stay at the Novotel Milano Malpensa Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Andrea Morandini - general manager

Not good - disappointed with Accor

Customer review rating 4.2/5

Vineeta T. Families - 24/06/2019 AccorHotels certified review

The toilet seat in the room was unclean. The room looked as though it wasn't cleaned - eg. the laundry plastic bag was not in a folded state The carpeted floor needed cleaning

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Andrea Morandini - general manager

Easy experience

Customer review rating 4.2/5

M B. Solo - 23/06/2019 AccorHotels certified review

Great to be able to check in after midnight and great shuttle service back to the airport. Lovely rooms.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Andrea Morandini - general manager

BAD EXPERIENCE

TripAdvisor rating 4.0/5

Michel I Business - 23/06/2019 TripAdvisor review

Dear Sirs, Thank you for sending me the invoice regarding my stay in your hotel. I have sent my booking reference again attached. I had dinner in your hotel with my friend, and it was a disaster!! We had burgers : bread was not grilled, no tomatoes, no pickels, we asked for chips we got crisps... The buffets (vegetables + fruit) were VERY POOR, please see photos attached, how can you serve a vegetable buffet with 4 kinds of salads, and ONLY corn, small tomatoes, and carrots? Fruit buffet with small flies!! We made a fuss with my friend, we got a 20% discount on the dinner and we were offered a drink at the end of the meal. How can you offer such a BAD and POOR DINNER in a 4 Stars Hotel??? I have never eaten SO BAD in a Novotel Hotel!!! The waitress and waiter (Ismaël) were very kind and friendly with us, nothing to say about service, very good !! In Novotel hotels when you leave you are usually asked if it was ok, in this case : NOTHING !! Your employees seemed not to care about us !! Please forward this email to your direction! Regards

gdz

Customer review rating 4.2/5

Giovanni Z. Business - 22/06/2019 AccorHotels certified review

Extremely positive

Dear Guest We very much appreciate your comments regarding your stay at the Novotel Milano Malpensa Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Andrea Morandini - general manager

Overnight airport stay

Customer review rating 4.2/5

Lid Business - 19/06/2019 AccorHotels certified review

Hotel is clean, neat, quiet and very handy to the airport.

Dear Client, We very much appreciate your comments regarding your stay at the Novotel Milano Malpensa Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Andrea Morandini - general manager
Customer review rating 4.2/5

D. Couples - 17/06/2019 AccorHotels certified review

Wanted to pay using my Accor hotel points but could not.

Dear Guest, Thank you for taking the time to tell us about your experience at the Novotel Milano Malpensa Airport. I am sorry that your experience did not meet your expectations; allow me to express my sincerest apologies. Please note that this problem was a true exception to our normal practices, infact due to a black-out the application that allows to credit your booking with points was not accessible. The operator tried her best to solve the problem, but could not do much as it was not depending to the hotel itself. Rest assured that we are taking the appropriate measures to address the problem. All our efforts are concentrated in preventing future occurrences. I would like to reiterate our commitment to high quality standards, and I personally would like to make sure you will experience it during your next stay with us. We are looking forward to welcoming you again at Novotel. Please do not hesitate to contact me during your next visit. Sincerely, Andrea Morandini - general manager

great location and value for MXP, just need better air handling

Customer review rating 4.2/5

Abynum Friends - 04/06/2019 AccorHotels certified review

really enjoyed our brief stay at the hotel. the food and bar was excellent, and overall value very high. our only problem was that our room was unbearably hot so unfortunately no one was able to sleep.

Dear Guest, We very much appreciate your comments regarding your stay at the Novotel Milano Malpensa Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Andrea Morandini - general manager

Fine for an overnight stay close to the airport

Customer review rating 4.2/5

Penny Friends - 03/06/2019 AccorHotels certified review

The stay was expected level for Novotel.

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Andrea Morandini - general manager

Bit disappointed with the executive suite- much smaller than the last one in central Milan hotel

Customer review rating 4.2/5

Anonymous Families - 03/06/2019 AccorHotels certified review

Fine

Dear Guest, Thank you for taking the time to tell us about your experience at the Novotel Milano Malpensa Airport. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Novotel is a standardized product and all our rooms have the same size of 25sqm even the Executive rooms, but please rest reassured that your feedback is very important to us. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Andrea Morandini - general manager

Great hotel for a quick stop over

Customer review rating 4.2/5

Margaret U. Friends - 02/06/2019 AccorHotels certified review

The waiter/bar manager was phenomenal!!! The food at the restaurant was very delicious!! Although we ran into a few problems with our room, the front desk staff was quick to help resolve and gave us coupons for the shuttle to the airport. Would most definitely stay again!!

Dear Guest We very much appreciate your comments regarding your stay at the Novotel Milano Malpensa Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Andrea Morandini - general manager
Our most recent 20 reviews

In partnership with TripAdvisor

Our other hotels nearby

All our hotels in cardano al campo