Hotel - Mercure Cergy Pontoise Centre Hotel
Mercure Hotel Mercure Hotel

Mercure Cergy Pontoise Centre Hotel

3.5/5 160 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel does not have a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 12h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
  • Parking
    • Private indoor parking (Paying)
    • Bus/coach parking area
  • Reduced mobility rooms
  • Pets allowed 10  EUR
  • Manual temperature control
  • Languages spoken at the hotel
    • English
    • Spanish
    • French
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 9AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Dry cleaning / Ironing

Leisure and activities

  • Fitness centre  (Nearby)
  • Golf  (Nearby)
    • Golf (Paying, Nearby)
    • Golf course 18 holes (Nearby)
    • Golf lessons (Paying, Nearby)

Catering

  • Breakfast
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 Hours
    • Opening hours : Week-end 24 Hours

Business services

  • 2 meeting room(s)
  • Self service business centre
  • Copy/print service available
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Hotel location

Our rooms

Enjoy a quiet and relaxing moment in our spacious and fully renovated rooms. We offer every type of comfort to satisfy you: Standard and Superior Rooms; Junior, Privilege or Terrace Suites.

  • 57 rooms
  • 41 non-smoking rooms
  • 3 rooms for people with reduced mobility
  • 8 connecting rooms
    • Emergency exit map
    • WiFi in your room
    • Manual temperature control
    • High speed transmission line
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

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3.9/5 AccorHotels Rating 778 reviews

Our guest reviews for Mercure Cergy Pontoise Centre Hotel

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
3.5/5 TripAdvisor Rating 160 reviews
Anonymous Business - 11/07/2018 AccorHotels certified review
« Air-con didn't work in a super hot day - struggled to sleep »

really horrible.

Frank S. Business - 05/07/2018 AccorHotels certified review
« Non working air conditioning ruins the Mercure quality expectation »

Non working air conditioning ruins the Mercure quality expectation, hardly able to sleep at 28c

R. M. Couples - 05/07/2018 AccorHotels certified review
« Confortable »

Confortable

Francois Families - 10/06/2018 AccorHotels certified review
« Well located good service »

Difficult parking and wheelchair access could be improved

Mko Business - 05/06/2018 AccorHotels certified review
« Not Bad »

Good, but not worth for the price. Wifi network process is cumbersum. No restaurant, no airco, old furniture, too much noice But staff is helpfull and good location

Ls F. Business - 01/06/2018 AccorHotels certified review
« Lovely Hotel - Reasonable Price »

Fine staff - professional, accommodating, knowledgeable. Comfortable rooms. Great location for work.

David S. Families - 31/05/2018 AccorHotels certified review
« Room was good, staff friendly,but chaotic Breakfast experience »

I was happy with the reception and generally everything was alright, the bathroom basin did not have a lever to send the water out of the basin. the toilet was stained ,however this did not spoil my stay. the breakfast on the 1st morning was abysmal and nothing was left after a coach party had devoured everything as if they were locusts, the staff were having to get some cleaners to help out.If the policy of Mercure Hotels is to allow coach parties to stay in your hotels then you should have seperate areas for them to eat breakfast as well as extra staff to cope.

anonymousP3217CH Business - 28/04/2018 TripAdvisor review
« Great stay »

Good and very clean hotel. Very friendly staff and excellent breakfast. Only issue was that the hairdryer did not work with the plug in the bathroom. Breakfast buffet with very good coffee, tea and choice of bread and croissants!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sir, I am thrilled that you enjoyed your stay with us and that the staff met your expectations ! Thank you so much for your lovely feedback. We would love to have you back to stay so don't hesitate to contact us in the future! Kind regards, Bérangère HABLA Manager

John O. Business - 23/03/2018 AccorHotels certified review
« Very Good... not there much do to business. »

Bed was a little stiff. I like firm, but this was almost like a board.

Nick B. Business - 08/03/2018 AccorHotels certified review
« Temperature control in room was broken. »

The room was too hot, and with window open very noisy. The temperature control device should have been fixed prior to a guest staying in the room.

Pa… Couples - 02/03/2018 AccorHotels certified review
« ME SOLICITARON 2 VECES PAGAR LA HABITACIÓN Y NO ME DEVUELVEN EL IMPORTE »

WHEN ENTERING IN THE HOTEL I WAS ASKED TO PAY VIA VISA AND THE NEXT MORNING WHEN LEAVING THE HOTEL I WAS ASKED TO PAY AGAIN. I DID AS THEY ASSURED ME I DID NOT PAY. LATER I FOUND MY FIRST TICKET OF PAYMENT AND I COMPLAINED. THEY ASSURED THEY WILL FIX IT AND CANCEL MY SECOND PAYMENT BUT NOBODY FROM THE HOTEL HAS CONTACTED ME UP TO NOW (10 DAYS LATER) AND MY ACCOUNT HAS BEEN DEBITED TWICE. THIS IS NOT ACCEPTABLE AT ALL. THE HOTEL MUST HAVE RECORD OF CLIENTS AND PAYMENTS AND NOT ASKING YOU TO PAY SEVERAL TIME YOUR ROOM.

H. Business - 09/02/2018 AccorHotels certified review
« Classic Mercure experience »

Everything was good with the room, breakfast was weak

Santhosh Business - 04/02/2018 AccorHotels certified review
« RDC Manager »

The breakfast option was not good rather same stuff every day. Please keep the varieties and options. Also the replenishment of Tea /Coffee & Water was not done on daily basis. Secondly one of the staff was not knowledgeable enough to guide me on the soundings .

Anonymous Business - 30/01/2018 AccorHotels certified review

No restaurant or fitness center on-site. Room smelled like smoke (cigarettes) and could not control heating/cooling system.

B.m. Business - 25/12/2017 AccorHotels certified review
« Good for a business trip »

We prefer this hotel due to its location and closeness to our company. In general, our stay was good but the breakfast was not pleasing enough. There was no cheese at the weekend and the scrambled egg was always turned to green. The personnel has a very insufficient English, it was difficult to communicate. Still in overall, it was ok.

Neaa Business - 23/12/2017 AccorHotels certified review
« Although there are some improvement points, my stay was a good one. »

I’m satisfied with room, cleaned well, big enough.. some renovation needed bathroom.. Breakfast is avarage, have to mention that scrammbled egg is unacceptable with it’s greenish yellow color most of the times. Should be fresh cooked or better don’t serve it at all. And more choises for cheese would be good but the one served is OK as well. Night shift should be improved in terma of service, at night hotel main doors are getting locked, we had to wait 15-20 minutes till someone opens the door... Due to location average and general service level for me, I would select Mercure Cergy again.

Yavuz G. Business - 21/12/2017 AccorHotels certified review
« Stay was nice in overall »

Cheese finished and not available for the weekend, the breakfast could include some olives, domatoes and herbs.

Iooikos Families - 16/10/2017 AccorHotels certified review
« Basic »

Room ok but very old fashioned Carpet dated

Burcu M. Business - 10/10/2017 AccorHotels certified review
« I like the location »

The hotel is just located at the opposite side of our company, just crossing the road. With this reason I always prefer mercure hotel.

Anonymous Business - 10/10/2017 AccorHotels certified review
« Barely a 2 star hotel »

Room is tiny and lacks basic furniture (working table + chair). Lobby is non existent and bar has very limited choice. Personnel not helpful.

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