Hotel - Mercure Cergy Pontoise Centre Hotel
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Mercure Hotel

Mercure Cergy Pontoise Centre Hotel

3 Rue des Chênes Emeraude 
95000  CERGY
FRANCE

135 reviews
TripAdvisor Rating Based on 135 reviews
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Check-in from 12h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI access
  • Parking
    • Private indoor parking (Paying)
    • Bus/coach parking area
  • Reduced mobility rooms
  • Pet allowed 10  EUR
  • Fitness centre  (Nearby)

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI access
  • Parking
    • Private indoor parking (Paying)
    • Bus/coach parking area
  • Reduced mobility rooms
  • Pet allowed 10  EUR
  • Languages spoken at the hotel
    • English
    • Spanish
    • French
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 9AM
  • Dry cleaning / Ironing

Leisure and activities

  • Fitness centre  (Nearby)
  • Golf (Nearby)
    • Golf (Paying, Nearby)
    • Golf course 18 holes (Nearby)
    • Golf lessons (Paying, Nearby)

Catering

  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 Hours
    • Opening hours : Week-end 24 Hours

Business services

  • 2 meeting room(s)
  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

Enjoy a quiet and relaxing moment in our spacious and fully renovated rooms. We offer every type of comfort to satisfy you: Standard and Superior Rooms; Junior, Privilege or Terrace Suites.

  • 57 rooms
  • 41 non-smoking rooms
  • 3 rooms for people with reduced mobility
  • 8 connecting rooms
    • Emergency exit map
    • Manual temperature control
    • High speed transmission line
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.0/5 AccorHotels Rating Based on 575 reviews

Our guest reviews for Mercure Cergy Pontoise Centre Hotel

100% genuine reviews from our guests

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3.5/5 TripAdvisor Rating Based on 135 reviews
AccorHotels certified review
Sf Business - 08/09/2017
« Correct »

bon emplacement

AccorHotels certified review
Tomw Business - 30/08/2017
« OK stay »

No one at reception when arrived, I had to wait 15mins and call on the phone for someone to come. Then he wasn't sure what I had to pay and if I had breakfast included. OK rooms, toilets and bathroom need to be refurbished.

AccorHotels certified review
Aparna Couples - 07/08/2017
« Good stay! »

Enjoyed great service and a clean room!

AccorHotels certified review
Mr M. A. Couples - 27/07/2017
« Very clean place. Fairly small room. Friendly staff doing their best to assist »

Pleasant stay in a quiet room. Apart from the room being quite small, we experienced no issues at all. Two dining rooms allowed separating large groups from individual travellers. Very helpful staff. Nice touch of having been offered a welcome drink.

AccorHotels certified review
Barry Business - 19/07/2017
« average »

Bar small and poorly stocked with wine that had been open a long time Hotel noisy and shakes with train/metro/lorry passing Rooms seem to have 1 small towel and robe, you have to ask for full size towels - all of our group had this problem

AccorHotels certified review
Anonymous Business - 20/06/2017
« Dissatisfied »

Hotel which does not answer to your email, have not enough iron board and iron machine to satisfy customer, need you to go reception to get access code to parking, very limited space in breakfast room.

AccorHotels certified review
Rodney G. Couples - 04/06/2017
« Great oasis to spend a night in »

Needed a place to stay. Found this hotel. The receptionist was welcoming and helpful, including recommending places to eat.room was very clean and modern, good mini bar and very good bathroom. Liked the door between the bedroom and bathroom facilities. Great to have English channels in TV.

AccorHotels certified review
Frank V. D. Business - 18/05/2017
« average »

Warm ! The aircon in the room was not working.

AccorHotels certified review
Anonymous Business - 22/04/2017

negative aspect were that no toilet roll was available in the room Regarding the breakfast choose I was expecting more choose / small room

AccorHotels certified review
Anonymous Business - 06/04/2017

good location and brilliant breakfast

AccorHotels certified review
Anonymous Business - 20/02/2017

Other than somewhat poor internet service, a comfortable and pleasant stay.

AccorHotels certified review
Anonymous Business - 03/02/2017

terrible - there was no internet for 2 nights - we should receive a discount or more points

AccorHotels certified review
Anonymous Business - 25/01/2017

Mercure is usually my preferred hotel to stay during my business visit to Cergy France. This time, for some reason, the WiFi connection was not very optimum. Otherwise, as usual very good!

AccorHotels certified review
Anonymous Business - 13/01/2017

Poor cleanliness of the room

AccorHotels certified review
Anonymous Business - 13/11/2016

Very good

AccorHotels certified review
Anonymous Business - 25/10/2016

Improvement on my previous stay which was a number of years ago, so i was pleasantly surprised compared to when i normally stay at the Novotel. Clean and tidy room and no issues. Only comment was slight smell of smoke in the room - aside from that perfect.

AccorHotels certified review
Anonymous Business - 21/10/2016

Breakfast was very satisfactory. Room was ok but shower and wc separated which I don't like being the we room tiny and claustrophobic

AccorHotels certified review
Anonymous Business - 18/08/2016

It was very nice, the room was small but very nice and clean. The breakfast was ok.

AccorHotels certified review
Anonymous Families - 09/08/2016

The hotel was ok, the staff very kind but unfortunatelly the room we got was smelling like someone smoke all the day long. This aspect must be better managed especially when it was made a request for unsmoking room.

AccorHotels certified review
Anonymous Business - 27/07/2016

Everything worked out OK!!

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