Hotel - Mercure Cergy Pontoise Centre Hotel
Mercure Hotel Mercure Hotel

Mercure Cergy Pontoise Centre Hotel

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3.5/5 143 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel does not have a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 12h00
Check out up to 12h00

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
  • Parking
    • Private indoor parking (Paying)
    • Bus/coach parking area
  • Reduced mobility rooms
  • Pet allowed 10  EUR
  • Manual temperature control
  • Languages spoken at the hotel
    • English
    • Spanish
    • French
  • Reception open 24 hours a day
  • Dry cleaning / Ironing

Leisure and activities

  • Fitness centre  (Nearby)
  • Golf  (Nearby)
    • Golf (Paying, Nearby)
    • Golf course 18 holes (Nearby)
    • Golf lessons (Paying, Nearby)


  • Breakfast
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 Hours
    • Opening hours : Week-end 24 Hours

Business services

  • 2 meeting room(s)
  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

Enjoy a quiet and relaxing moment in our spacious and fully renovated rooms. We offer every type of comfort to satisfy you: Standard and Superior Rooms; Junior, Privilege or Terrace Suites.

  • 57 rooms
  • 41 non-smoking rooms
  • 3 rooms for people with reduced mobility
  • 8 connecting rooms
    • Emergency exit map
    • WiFi in your room
    • Manual temperature control
    • High speed transmission line
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.0/5 AccorHotels Rating Based on 690 reviews

Our guest reviews for Mercure Cergy Pontoise Centre Hotel

100% genuine reviews from our guests

Find out more
3.5/5 TripAdvisor Rating Based on 143 reviews
AccorHotels certified review
H. Business - 09/02/2018
« Classic Mercure experience »

Everything was good with the room, breakfast was weak

AccorHotels certified review
Santhosh Business - 04/02/2018
« RDC Manager »

The breakfast option was not good rather same stuff every day. Please keep the varieties and options. Also the replenishment of Tea /Coffee & Water was not done on daily basis. Secondly one of the staff was not knowledgeable enough to guide me on the soundings .

AccorHotels certified review
Anonymous Business - 30/01/2018

No restaurant or fitness center on-site. Room smelled like smoke (cigarettes) and could not control heating/cooling system.

AccorHotels certified review
B.m. Business - 25/12/2017
« Good for a business trip »

We prefer this hotel due to its location and closeness to our company. In general, our stay was good but the breakfast was not pleasing enough. There was no cheese at the weekend and the scrambled egg was always turned to green. The personnel has a very insufficient English, it was difficult to communicate. Still in overall, it was ok.

AccorHotels certified review
Neaa Business - 23/12/2017
« Although there are some improvement points, my stay was a good one. »

I’m satisfied with room, cleaned well, big enough.. some renovation needed bathroom.. Breakfast is avarage, have to mention that scrammbled egg is unacceptable with it’s greenish yellow color most of the times. Should be fresh cooked or better don’t serve it at all. And more choises for cheese would be good but the one served is OK as well. Night shift should be improved in terma of service, at night hotel main doors are getting locked, we had to wait 15-20 minutes till someone opens the door... Due to location average and general service level for me, I would select Mercure Cergy again.

AccorHotels certified review
Yavuz G. Business - 21/12/2017
« Stay was nice in overall »

Cheese finished and not available for the weekend, the breakfast could include some olives, domatoes and herbs.

AccorHotels certified review
Iooikos Families - 16/10/2017
« Basic »

Room ok but very old fashioned Carpet dated

AccorHotels certified review
Burcu M. Business - 10/10/2017
« I like the location »

The hotel is just located at the opposite side of our company, just crossing the road. With this reason I always prefer mercure hotel.

AccorHotels certified review
Anonymous Business - 10/10/2017
« Barely a 2 star hotel »

Room is tiny and lacks basic furniture (working table + chair). Lobby is non existent and bar has very limited choice. Personnel not helpful.

AccorHotels certified review
Godfried S. Business - 04/10/2017
« Nice well situated hotel with parking, very friendly staff »

Nice, a pity there weren't privilege rooms.

AccorHotels certified review
Aysegul O. Business - 02/10/2017
« Could be much better »

Bad breakfast. Issued the invoice wrong. No English. vs High price.

AccorHotels certified review
Anonymous Business - 02/10/2017
« good for business »

My trip was for business and my experience is good enough for business trip. But as an international guest, I would like to have someone in the hotel, really could speak English, and other improvement point is the breakfast. You can serve a few more choise who do not eat bakery. Also last two weeks, some parts of the eggs were "green" or "grey" color, which do not look healthy enough to eat. My room was so clean and thank you for visiting every day, but I thing everyday is a little bit more for me. One day I hang do not disturb sign and left the room, not to change the towels or so, but housekeeping visited and changed the towels anyway.

AccorHotels certified review
Anonymous Business - 02/10/2017
« 2 weeks in Cergy with Mercure :) »

I've been stayed for 2 weeks in Mercury Cergy. In general the service I've received was an acceptable one.. My room was always clean, towels changes as soon as required, room amenities have been fulfilled. But breakfast service needs some fixes.. In general, there are enough options but as soon as you stay for 2 weeks, a second choice of cheese could be great and the eggs should be prepared in smaller amounts and more frequenty (today it's being prepared as bulk and color is becaming greenish yellow in some parts and it's really has a heavy smell) Next time I'll most probably will stay in Mercure again, but I'll be hoping to see some adjustments for breakfast as well... :)

AccorHotels certified review
Morsgucci Couples - 26/09/2017
« good location »

very comfortable hotel just outside Paris

TripAdvisor review
Business - 24/09/2017
« Internet connexion nightmare »

I stay in this hotel just for one night and was unable to have full access on my PC due to internet connexion nightmare. having spoken to the staff at the front desk in vain, they were very arrogant in dealing with my request and eventually I decided to give up. One of my 1st pre-requisition to stay at an hotel is internet connection, due to the nature of my business trip in France. This was the very 1st bad experience of is kind for 4 years. I'll never stay at this hotel again.

AccorHotels certified review
Sf Business - 08/09/2017
« Correct »

bon emplacement

AccorHotels certified review
Tomw Business - 30/08/2017
« OK stay »

No one at reception when arrived, I had to wait 15mins and call on the phone for someone to come. Then he wasn't sure what I had to pay and if I had breakfast included. OK rooms, toilets and bathroom need to be refurbished.

AccorHotels certified review
Aparna Couples - 07/08/2017
« Good stay! »

Enjoyed great service and a clean room!

AccorHotels certified review
Mr M. A. Couples - 27/07/2017
« Very clean place. Fairly small room. Friendly staff doing their best to assist »

Pleasant stay in a quiet room. Apart from the room being quite small, we experienced no issues at all. Two dining rooms allowed separating large groups from individual travellers. Very helpful staff. Nice touch of having been offered a welcome drink.

AccorHotels certified review
Barry Business - 19/07/2017
« average »

Bar small and poorly stocked with wine that had been open a long time Hotel noisy and shakes with train/metro/lorry passing Rooms seem to have 1 small towel and robe, you have to ask for full size towels - all of our group had this problem

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