Hotel - Mercure Nantes Centre Gare Hotel
Mercure Hotel Mercure Hotel

Mercure Nantes Centre Gare Hotel

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4.0/5 518 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Check-in from 12h00
Check out up to 12h00

Services in the hotel and nearby

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
    • Fiber optic technology provides the highest possible speed of Internet connection.
  • Parking
    • Private indoor parking (Paying)
    • Bus/coach parking area (Nearby)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 9  EUR
  • Breakfast

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
    • Fiber optic technology provides the highest possible speed of Internet connection.
  • Parking
    • Private indoor parking (Paying)
    • Bus/coach parking area (Nearby)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 9  EUR
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
  • NANTES ATLANTIQUE
  • Languages spoken at the hotel
    • German
    • English
    • Spanish
    • French
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 9AM
  • Dry cleaning / Ironing  (Nearby)

Leisure and activities

  • Well-being  (Nearby)
    • Hammam (Nearby)
    • Jacuzzi (Nearby)
    • Massage (Nearby)
    • Solarium (Nearby)
    • Tanning salon (Nearby)
  • Boat excursions  (Nearby)
  • Bicycle hire facilities  (Nearby)

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Cold snacks
    • Opening hours : Week 24h/24 - 7j/7
  • Snack & beverage machine

Business services

  • 5 meeting room(s)
  • Copy/print service available
See all services

Hotel location

Our rooms

Choose between our contemporary and comfortable Standard and Privilege Rooms. Our Privilege Rooms offer a lounge area, an espresso machine and a minibar. Rooms for people with reduced mobility are available.

  • 117 rooms
  • 100% non-smoking hotel
  • 4 rooms for people with reduced mobility
  • 7 family rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Crib on request
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • Bouquet with TV Canal+ and Canalsat
    • Radio in room
    • Crib on request
    • Opening windows
    • WiFi in your room
    • Direct dial telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Fax machine
    • High speed transmission line
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.1/5 AccorHotels Rating Based on 1,667 reviews

Our guest reviews for Mercure Nantes Centre Gare Hotel

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 518 reviews
AccorHotels certified review
Steve C. Couples - 06/11/2017
« Slightly disappointed »

Shower too powerful and flooded the floor. Safe not working was reported but no action taken. Our floor redecorating in progress dust sheets and exposed wiring outside our room.

AccorHotels certified review
K. H. Couples - 31/10/2017
« Convenient location but unusual (for Mercure brand) shortcomings in room space and breakfast provision. »

Friendly reception and quick check-in. Room quite compact with unusual lay-out of bedroom/shower room configuration, separated by a curtain. Unfortunately, the room allocated to us was located on a corridor undergoing décor etc. maintenance (in fairness, this inconvenience was mentioned during the check-in process). Dust from sand-paper usage was highly evident and marked clothing on access to and exit from the room during 'working hours' and no doubt some personal inhalation. Inevitably when in the room during 'working hours', maintenance noise was evident, though the workmen themselves attempted to keep levels as low as possible. Whilst breakfast had a variety of foods available, the scrambled egg ranged from being too 'runny' on the first morning and cold and runny the second morning. Under the circumstances, the room and breakfast rates for the two-night stay were on the high side. We also made the mistake of having a coffee, ordered and served in the hotel Bistro and consumed in the exterior-located Bistro area on the afternoon of arrival - the small coffee was luke-warm and we were charged an over-priced nine euros for the privilege. On the plus side, the hotel is conveniently located for site-seeing and cultural visits, is within a few minutes walking distance of a range of restaurants and the Nantes tram service for access to other longer distanced tourism-related activities/events. Paid underground car parking is available.

AccorHotels certified review
Anonymous Solo - 18/10/2017
« My experience was positive. »

Staff was polite, room was comfortable, quiet and clean. Breakfast was good. Location was good for seeing the city and getting to train station.

AccorHotels certified review
James P. Couples - 03/10/2017
« Good location and excellent breakfast. »

The airport shuttle stopped right outside the hotel and it is well located at the station and near the historical centre. The room was too warm. The breakfast had lots of variety and the quality was excellent. Reception staff need to acknowledge guests waiting when they are on the telephone.

AccorHotels certified review
G. G. S. Couples - 29/09/2017
« Overpriced for standard offered »

Incorporate car park price in tariff Improve very dangerous slippery surface on shower base with anti slip strips. Shower base is an accident and litigation waiting to happen As an Accor cardholder not recognised Check out staff unsmiling and grumpy

AccorHotels certified review
Sharon G. Couples - 22/09/2017
« Sharon »

It was very enjoyable as everyone was friendly and helpful. However when people want to stay an extra night the costs should be stated so you can decide whether to stay or not. Personally I think you should keep the price of the motel the same as when you first book it if you want to stay extra days so you don't get a shock when you pay. Thanks for your hospitality. Sharon.

AccorHotels certified review
Keith J. Couples - 18/09/2017
« Very enjoyable stay. »

Excellent location for public transport. Friendly staff and comfortable hotel room.

AccorHotels certified review
S. Couples - 18/09/2017
« Correct »

Personnel aimable

AccorHotels certified review
Phil Couples - 15/09/2017
« expensive, poor quality »

Convenient location by centre and railway station. Greatly overpriced - a better standard of facility is on offer a few hundred metres away at less than half the price. Room safe couldn't be opened - computer wouldn't allow it. Kettle in room broken lid. Toilet roll holder falling off the wall. Cramped and badly designed - toilet door and exit doors clashed.

TripAdvisor review
Business - 11/09/2017
« Internet is just not working and basic rooms are quite noisy »

The internet is just not working although signal strength is strong and no matter at what time you try. Awful. The basic rooms close to the train station are noisy and you shouldn't expect a long night. Also the A/C system in the room is noisy

Our hotel has responded to the review
Our hotel has responded to the review

Dear Client, Thank you for taking the time to tell us about your experience at the Hôtel Mercure Nantes Centre Gare. I am sorry that your experience did not meet your expectations. For your next travel, we suggest you our Privilege or Superior room. We hope to see you for a second chance with us. Sincerely,

AccorHotels certified review
Alistair F. Couples - 04/09/2017
« Veey comfortable stay in the centre of Nantes »

Apart from the difficulty in locating the hotel by car, the rest of the stay was very acceptable. The Privilege room was spacious and very comfortable. The private parking facility under the hotel was very convenient.

AccorHotels certified review
Deborah Couples - 21/08/2017
« Pleasant night in Mercure Nantes »

Mostly good. Not a fan of King splits unless they have some sort of mattress cover so you can barely feel it is a king split. Staff very good. Look of reception and lounge area fantastic. Restaurant good.

AccorHotels certified review
Nice I. N. Families - 21/08/2017
« n. Mercure visit »

3 days at Mercure n. Gare On the plus side, the hotel is very convenient for the station, & close to the city, in a modern, well maintained building. The staff were very friendly & helpful. The lobby area is very nice & spacious with a contemporary feel. n. is a great city to visit. The down side is that our (twin) room was tiny with hardly enough room to walk around the beds. Also the window was small & square so the room felt a bit like a cell. The bathroom area was separated from the sleeping area by a glass wall & a curtain, which doesn't suit all tastes

AccorHotels certified review
J A. Couples - 19/08/2017
« Well situated and warm welcome »

Secure underground parking, well situated, warm welcome with comfortable rooms. Pleased to be offered upgraded room and welcome drink although for only me and not my husband! Unfortunately breakfast price is now too expensive.

AccorHotels certified review
Yann Families - 31/07/2017
« Nearly sharing bed with stranger!!! »

Nice reception however a card programming error made a stranger startle us (my wife and I) in bed as she entered the room... A few other issues made the experience suboptimal... Not sure I will use this chain again.

AccorHotels certified review
Margaret M. Couples - 29/07/2017
« The hotel was clean, modern and very comfortable. »

We loved your minimalistic yet totally functional room. And the restaurant was delicious especially the fromage blanc.

TripAdvisor review
Business - 28/07/2017
« Nantes Central Gare »

Great location just few steps from the Station. Perfect inside, all what is required for business traveller is there. No gym/sauna/swimming pool. Restaurunt is there and quite suitable. You could also find a lot of restaurants and cafe very close to hotel. Old city, castell and other sightseeng points are very close to hotel. Perfect!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, We very much appreciate your comments regarding your stay at the Hôtel Mercure Nantes Centre Gare. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

AccorHotels certified review
Ralf Business - 27/07/2017

Very nice personel. New rooms. Quite and overall all good

AccorHotels certified review
John H. Couples - 14/07/2017
« Very pleased with room very nice,restaurant dinner was of a high standard as was breakfast. »

All good till next morning we had a water fall through the light fitting in toilet,I went staight to receptionto report this then I took towels upto stop water from spilling onto carpet.Wewent out for 4 hours toreturnto wet towels and water still in place ,had to ask reception agian to get it cleaned up,the leak had stopped earlier.We had a late checkout sowished to use the room.The was not a sorry it was not done earlier etc.

AccorHotels certified review
Y. Business - 03/07/2017
« Astonishing »

I had a really great stay at Mercure. Lovely welcome, amazing room & stunning Breakfast.

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