Hotel - ibis Carlisle City Centre
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Ibis Hotel Hotel

ibis Carlisle City Centre Hotel

Portlands  Botchergate 
CA1 1RL  CARLISLE
UNITED KINGDOM

1,375 reviews
TripAdvisor Rating Based on 1,375 reviews
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Check-in from 14h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
  • Parking
    • Public outdoor parking (Nearby)
    • Bus/coach parking area
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Accessible bathroom
  • Pet allowed 10  GBP
  • Golf course 9 holes  (Nearby)

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
  • Parking
    • Public outdoor parking (Nearby)
    • Bus/coach parking area
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Accessible bathroom
  • Pet allowed 10  GBP
  • 100% non-smoking hotel
  • EARLY CHECK IN FROM 9AM

Leisure and activities

  • Golf course 9 holes  (Nearby)

Catering

  • 1 restaurant(s)
  • 1 bar(s)

Business services

  • Copy/print service available
See all services

Hotel location

Our rooms

  • 102 rooms
  • 100% non-smoking hotel
  • 5 rooms for people with reduced mobility
  • Extra bed in room for child
  • Crib on request
    • Data port in room
    • Emergency exit map
    • Air Cooling System
    • Radio in room
    • WIFI in your room
    • Direct dial telephone
    • Satellite/cable colour TV
    • Crib on request
    • RJ 11 outlet
    • RJ 45 outlet
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.4/5 AccorHotels Rating Based on 2,895 reviews

Our guest reviews for ibis Carlisle City Centre

100% genuine reviews from our guests

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4.0/5 TripAdvisor Rating Based on 1,375 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
AccorHotels certified review
J H. Families - 24/07/2017
« Good overall experience »

Comfortable room good breakfast, great location. Unfortunately due to an incident involving the police at this hotel we were not allowed to leave until the police allowed guests to leave. I realise hat this was no fault of Ibis.

AccorHotels certified review
Michael G. Couples - 23/07/2017
« my stay was just okay »

We were made to feel very welcome by staff upon arrival, however I was woken at approximately 02.05hrs by an email alert reminding me of the checking out procedure! I was dismayed by this and was unable to achieve a good nights sleep!

AccorHotels certified review
Michelle Couples - 22/07/2017
« Okay »

The check in was confusing, aporoached by a young man whom it was unclear worked at ibis to check us in electronically..the ipad would not work peoples luggage was everywhere...no real clear system..he had to write our room number placed against the wall as there was no space, no welcome and no eye contact was made, payment had to be made three times before the terminal could work...roo. was good as expected...although extremely noisy...ear plugs supplied under the guise of city noise, however our room backed onto a beer garden which was extremely loud and we could not sleep for two nights

AccorHotels certified review
Anonymous Families - 22/07/2017
« Adequate  »

Distinctly average all round. Room ok. Staff ok. Breakfast abysmal. Food was cold and not enjoyable. Rooms not soundproofed so very noisy.

AccorHotels certified review
Anonymous Couples - 22/07/2017
« Mr E Wilcockson  »

Efficient and friendly staff. Very clean. Enjoyed relaxed atmosphere with plenty of time for breakfast and late check out.

AccorHotels certified review
Christina V. Couples - 22/07/2017
« Fantastic hotel :) »

Had an amazing stay in the Ibis in Carlisle. The staffs customer service was exceptional. The hotel us central and definitely puts residence satisfaction and safety as top priority.

AccorHotels certified review
Graham Business - 22/07/2017
« Loud girls at 3.30am. »

Stopped many times before and found it ok. This time there was a loud group of girls, making a lot of noise when returning after a night out.

AccorHotels certified review
Jo J. Families - 21/07/2017
« Lovely people...convenient. »

Usually a pleasure (unless noisey guests on a Saturday) Very convenient and well appointed. But what makes it an even nicer place to stay? The people. Genuine, thoughtful and helpful. That and the yummy breakfast and gluten free sausages!! Keep up the good work. Thank you.

AccorHotels certified review
Sarah A. A. Friends - 21/07/2017
« Exactly what we wanted. »

Lovely welcome from the receptionist who we had a great chat with. Room clean and beds comfy and not as much noise as we expected from a town centre location. Bathroom and shower fab.

AccorHotels certified review
Peter S. Couples - 20/07/2017
« great staff and stay »

great stay no problems loved the breakfast no complaints,

AccorHotels certified review
Very H. C. Families - 20/07/2017
« Great allround »

We had a great stay, we were late for my nephews Uni graduation (due to a flat tyre) when we arriver the staff were very helpful and helped us quickly and efficiently. The rooms were clean, the beds were soft and the bathroom was spotless. We had tea and coffee facilities in the room and the staff lent us an ice bucket and ice to chill a bottle of champagne in for a later celebration. All in all we had a great stay. All the staff were polite and friendly. Thank you for making my nephews graduation go so well.

AccorHotels certified review
Elaine M. Couples - 20/07/2017
« Elaine and Peter »

We stayed at this hotel for two nights while attending a Brian Adams Concert in Bitts Park. The hotel is in a perfect position of Carlisle, plenty of bars and restaurants on the doorstep, central for everything. Rooms are really nice and spacious, clean towels every day. Staff were lovely especially Karen on reception of a day, she was very very helpful and very pleasant and nothing was too much trouble for her. Only problem we had was one evening at the bar when buying a drink my husband told the bar maid called Katie to take her own, but never expected her to take £3 tip. When he asked her what she had taken, she completely embarrassed him by saying here I,ll give you it back if you want. Now don,t get me wrong we give tips to all bar staff and always have. But this was rather cheeky to say the least. So watch your change when you attend the bar. Breakfast was superb as was a lunch that we ordered one day. Very easy check in and out. We will be staying here again next time we are in Carlisle.

AccorHotels certified review
Darz3 Couples - 19/07/2017
« City centre convienence »

Efficient, pleasant and helpful staff, Gillian deserves a special mention

AccorHotels certified review
Dr N. L. Couples - 18/07/2017
« Familiar room, great breakfast, convenient location »

We spent 2 nights at the IBIS Carlisle at the start of our Hadrian's Wall walk. I am very familiar with the brand during my working career. The location is convenient to access from transport links (rail, bus) & we were impressed with the friendly staff & great breakfast. We liked being a short walk from good restaurants on Warwick Rd. Only negatives were noise from street at night & noisy toilet flush.

AccorHotels certified review
Elaine S. Families - 18/07/2017
« Very good ..... except! »

We had an excellent two night stay. The room was clean and comfortable. The staff were very polite and helpful. This was our 4th stay at the Ibis in Carlisle and we have always been very satisfied with the service, accommodation and the price we have paid. Unfortunately on this occasion we had to pay more than twice the rate for the room as there happened to be a concert in the park the same weekend. I know businesses have to maximise their profits but to charge returning customers more than twice the normal price goes is not good business practice if you want that customer to return.

AccorHotels certified review
Patric Couples - 18/07/2017
« Overnight stay in Carlisle »

Very friendly place

AccorHotels certified review
Anne Couples - 18/07/2017
« Very friendly , efficient and nice hotel, parking even better »

Excellent

AccorHotels certified review
Steven A. Couples - 17/07/2017
« Satisfied, room met expectations  »

Pleasant experience. The room was what was expected although maybe some advance information that approx half of rooms are on the side of Botchergate which is a busy, vibrant, good atmosphere street at the weekends. There was notice in the room and earplugs available however. The only downside, more for the hotel than us, was the price of the breakfast at £9 a head. The all you can eat element is good but the cost makes it unattractive when given a viable option of a large Wetherspoon's breakfast with coffee for £5.60 literally across the street at the Woodrow Wilson. Maybe if the breakfast was included as a bed & breakfast rate if could make the hotel busier.

AccorHotels certified review
Ashley Couples - 17/07/2017
« Great place, excellent location and friendly staff »

From the moment we arrived the staff greeted us in a warm manner, told us how to ensure we got free parking and gave directions to our room. They were geniunely interested in the reason for our visit and this made us feel welcome. The rooms are fine for this price. Im not a fan of artex which seems to be on most surfaces but our room was clean, the bed was comfortable and despite being on a main road the noise was well insulated. My only niggle was the breakfast was OK. I have enjoyed nicer hash browns in other hotels, the scrambled eggs were a little tasteless and the bacon was very chewy. But there are two wetherspoons outside so next time i would go to one of those. I would definitely stay here again and was pleasantly surprised with Carlisle.

AccorHotels certified review
Michelle Friends - 17/07/2017
« Good location in Carlisle  »

Friendly staff. Clean room. Good location for shopping and nightlife

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