Hotel - ibis Carlisle City Centre
Ibis Hotel Hotel Ibis Hotel Hotel

ibis Carlisle City Centre Hotel

4.0/5 1,607 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
  • Parking
    • Private outdoor parking (Paying)
    • Public outdoor parking (Nearby)
    • Bus/coach parking area
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Pets allowed 10  GBP
  • 100% non-smoking hotel
  • Air Conditioning
  • Languages spoken at the hotel
    • English
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 9AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Shoe shine machine

Leisure and activities

  • Golf course 9 holes  (Nearby)

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)

Business services

  • Copy/print service available
See all services

Hotel location

Our rooms

  • 102 rooms
  • 100% non-smoking hotel
  • 5 rooms for people with reduced mobility
  • 1 connecting rooms
  • Extra bed in room for child
  • Baby bed
    • Emergency exit map
    • Air Cooling System
    • Radio in room
    • WIFI in your room
    • Baby bed
    • Coffee/tea making facilities
    • Shower
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.5/5 AccorHotels Rating 4,582 reviews

Our guest reviews for ibis Carlisle City Centre

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 1,607 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Anonymous Solo - 19/03/2019 AccorHotels certified review
« Good serbice »

Quick check in great staff

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest Thank you for the great review of our hotel! We are glad that you enjoyed your stay, please share your comments on Trip Advisor. Hope to see you again very soon. Many Thanks Beverley McPherson General Manager

Anonymous Business - 19/03/2019 AccorHotels certified review

Very basic hotel with lovely staff.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Beverley McPherson General Manager

Cliff Friends - 18/03/2019 AccorHotels certified review
« Great stay in Carlisle »

Comfortable hotel right in the city centre.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Beverley McPherson General Manager

Jacqueline C. Couples - 18/03/2019 AccorHotels certified review
« Pleasant stay, good value »

Hotel was clean and facilities more than adequate for our short break. Our room, 320 was at the rear and we were woken up several times by noise from youths outside. This went on until 4am.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to share your feedback, please accept my apologizes with regards to the noise . We hope to welcome you back to our hotel very soon! Sincerely, Beverley McPherson General Manager

Robert M. Solo - 16/03/2019 AccorHotels certified review
« Good Value-for-Money Hotel »

The IBIS Carlisle Central was well located for local restaurants. The room was of a sufficient size, the bed king size and the bathroom modern and well equipped. Breakfast was a buffet style, the food plentiful and well cooked. The staff were friendly, helpful and very efficient. I would not hesitate to stay there again.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Beverley McPherson General Manager

Kevin W. Families - 16/03/2019 AccorHotels certified review
« The staff made the stay »

The hotel was a bits shabby and dated but the service from the team more than made up for it

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Beverley McPherson General Manager

J N. Families - 14/03/2019 AccorHotels certified review
« No problems »

Strange that no check in desk but this wasn't a problem. room clean. Food (breakfast) plentiful. GF bread supplied, as requested. Thank you. Your what sort of trip was this does not cover our category. Two siblings, so family, but not with children!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Beverley McPherson General Manager

Dawn S. Couples - 12/03/2019 AccorHotels certified review
« Mrs Dawn s. »

Brilliant, lovely comfy beds, great location and the bonus of an excellent breakfast. Will definitely recommend this hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest Thank you for the great review of our hotel! We are glad that you enjoyed your stay, please share your comments on Trip Advisor. Hope to see you again very soon. Many Thanks Beverley McPherson General Manager

Anonymous Couples - 12/03/2019 AccorHotels certified review

Thoroughly enjoyed my stay at The Ibis. The only down side was, the bed was too hard and pillow to high for me to have a comfy nights sleep. Otherwise lovely and clean

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to share your feedback, please accept my apologies with regards to the bed, I will forward this information on to the relevant department . We hope to welcome you back to our hotel very soon! Beverley McPherson General Manager

Ronald D. Families - 11/03/2019 AccorHotels certified review
« nice stay »

nice room good bed but tv terrible very few channels. nice shower

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to share your feedback, please accept my apologies, I will forward this information on to the relevant department . We hope to welcome you back to our hotel very soon! Beverley McPherson General Manager

Eric H. Friends - 11/03/2019 AccorHotels certified review
« Mr Eric H. »

the friendly staff & how clean the room and full hotel was.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest Thank you for the great review of our hotel! We are glad that you enjoyed your stay, please share your comments on Trip Advisor. Hope to see you again very soon. Many Thanks Beverley McPherson General Manager

E Families - 11/03/2019 AccorHotels certified review
« Good nights rest »

No faults

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest Thank you for the great review of our hotel! We are glad that you enjoyed your stay, please share your comments on Trip Advisor. Hope to see you again very soon. Many Thanks Beverley McPherson General Manager

Gordon Couples - 11/03/2019 AccorHotels certified review
« Always a pleasure to stay here. Staff always so nice and helpful at all times »

As above

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest Thank you for the great review of our hotel! We are glad that you enjoyed your stay, please share your comments on Trip Advisor. Hope to see you again very soon. Many Thanks Beverley McPherson General Manager

Anonymous Solo - 11/03/2019 AccorHotels certified review
« Good room, very clean, really nice welcome and service »

The service was great, checked in very quickly and had my parking sorted out. The room was comfortable and clean, everything I needed. I was staying alone at the hotel and the two young ladies behind the bar/service were fantastic, very kind, friendly and welcoming, also lent me a charger for my phone.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest Thank you for the great review of our hotel! We are glad that you enjoyed your stay, please share your comments on Trip Advisor. Hope to see you again very soon. Many Thanks Beverley McPherson General Manager

Carol Couples - 10/03/2019 AccorHotels certified review
« Great stay »

Great! Love the pod bathrooms. Comfy bed with plenty of pillows. Housekeeping superb with everything checked and replaced daily. Staff all friendly. We reported no hot water in tap and this was rectified. Would recommend.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest Thank you for the great review of our hotel! We are glad that you enjoyed your stay, please share your comments on Trip Advisor. Hope to see you again very soon. Many Thanks Beverley McPherson General Manager

Chris E. Business - 10/03/2019 AccorHotels certified review
« not the same as it used to be »

Comfy room, But at breakfast I found it very frustrating watching a member of staff trying to clear a table with a phone in her hand. Also, no orange juice, white bread hard on top Front of house is not as people focused as it was with the old booking in system. the new system is no quicker, the member of staff dealing with you makes hardly any eye contact as they are busy inputting data etc to there pads Uniform, tee shirts and any other clothes just doesn't do it Sorry but i fully appreciate that things change but I travel widely and at the moment IBIS just isn't doing it

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to share your feedback, please accept my apologies, I will forward this information on to the relevant department . Beverley McPherson General Manager

Purple 1. Friends - 09/03/2019 AccorHotels certified review
« overnightstay »

very pleasant. room was clean and spacious. hotel was well cared for. it is in a good location.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest Thank you for the great review of our hotel! We are glad that you enjoyed your stay, please share your comments on Trip Advisor. Hope to see you again very soon. Many Thanks Beverley McPherson General Manager

Peter Families - 08/03/2019 AccorHotels certified review
« Short break with family »

Everything was well managed and the staff and location were excellent. We were greeted on arrival , but I had already checked in online, so merely had to pick up room key. Checking out was equally as efficient.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest Thank you for the great review of our hotel! We are glad that you enjoyed your stay, please share your comments on Trip Advisor. Hope to see you again very soon. Many Thanks Beverley McPherson General Manager

Andrew S. Friends - 07/03/2019 AccorHotels certified review
« Fantastic team and fantastic hospitality looked after me brilliantly »

As above the team not only looked after me that night but also the previous two years. Excellent service and a real family atmosphere with the team

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest Thanks for your review and it was nice to see you back, hope your new job role is going well. Beverley McPherson General Manager

Andrew G. Couples - 07/03/2019 AccorHotels certified review
« Ideal stay in centre Carlisle »

Simple booking in. Easy parking in public car park (free when sign in at hotel). Friendly staff. Good breakfast. Like everything done on their mobile phone!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest Thank you for the great review of our hotel! We are glad that you enjoyed your stay, please share your comments on Trip Advisor. Hope to see you again very soon. Many Thanks Beverley McPherson General Manager

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