Hotel - ibis Carlisle City Centre
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Ibis Hotel Hotel

ibis Carlisle City Centre Hotel

Portlands  Botchergate 
CA1 1RL  CARLISLE
UNITED KINGDOM

1,374 reviews
TripAdvisor Rating Based on 1,374 reviews
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Check-in from 14h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
  • Parking
    • Public outdoor parking (Nearby)
    • Bus/coach parking area
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Accessible bathroom
  • Pet allowed 10  GBP
  • Golf course 9 holes  (Nearby)

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
  • Parking
    • Public outdoor parking (Nearby)
    • Bus/coach parking area
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Accessible bathroom
  • Pet allowed 10  GBP
  • 100% non-smoking hotel
  • EARLY CHECK IN FROM 9AM

Leisure and activities

  • Golf course 9 holes  (Nearby)

Catering

  • 1 restaurant(s)
  • 1 bar(s)

Business services

  • Copy/print service available
See all services

Hotel location

Our rooms

  • 102 rooms
  • 100% non-smoking hotel
  • 5 rooms for people with reduced mobility
  • Extra bed in room for child
  • Crib on request
    • Data port in room
    • Emergency exit map
    • Air Cooling System
    • Radio in room
    • WIFI in your room
    • Direct dial telephone
    • Satellite/cable colour TV
    • Crib on request
    • RJ 11 outlet
    • RJ 45 outlet
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.4/5 AccorHotels Rating Based on 2,853 reviews

Our guest reviews for ibis Carlisle City Centre

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 1,374 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
TripAdvisor certified review
pauldC2427SC Couples - 17/07/2017
« short stay »

Free car parking is great, position of hotel is good, all facilities are good except the beds are not ad comfortable as Premier inn beds and it is a bit noisy, you cant have everything in life. But a great hotel for short stopovers.

Our hotel has responded to the review
Our hotel has responded to the review

Thank you for your review. I am Happy to hear you enjoyed your stay, apologies for the street noise we do our best to help this. Many Thanks Beverley

AccorHotels certified review
Matt Couples - 15/07/2017

Clean and functional. A small fridge would enhance the stay. Very central for our travels. Would stay here again.

AccorHotels certified review
Jo Business - 15/07/2017
« Straightforward & without problems! »

Quick check in with friendly staff. Clean, quiet room. Comfy bed. All as it should be!

AccorHotels certified review
Irene F. Couples - 15/07/2017
« very very goodwe were »

we really enjoyed our stay

AccorHotels certified review
Ian Couples - 15/07/2017
« Very impressed  »

It was excellent. The staff were very attentive, room very clean and spacious, breakfast plentiful and tasty and the price was exceptional. Inner city hotel with breakfast for less then fifty quid? Superb.

AccorHotels certified review
Lucia Couples - 15/07/2017
« Noisy »

The staff were very lovely, polite and helpful. They engaged well with us as guest and that was empressive. The room despite being at the back was noisy with the Saturday night crowds. Over all the room was clean and breakfast very nice.

AccorHotels certified review
Jill A. T. M. Couples - 14/07/2017
« As ever, the kindness of the staff was wonderful and much appreciated. »

This visit was for a very sad occasion following the death of our nephew. Prior to our arrival, we received a beautiful sympathy card from all the staff which meant so much to us. Everyone was aware of our feelings and went out of their way to make us feel comfortable and at home. They are truly exceptional.

AccorHotels certified review
Anne N. Solo - 12/07/2017
« Clean room, comfy bed, amazing bathroom »

The only problem for me was the weight of the door. I thought the food was a bit overpriced. The staff were excellent, especially Louis who was extremely helpful. All in all a decent hotel and I would go back

AccorHotels certified review
Anonymous Business - 12/07/2017
« Satisfactory »

The Welcomer was super. The person I spoke to before arriving was very good. It was a quiet room! The room furniture was a little tired and perhaps the cleaning was not in depth - If a room has a textile wall - well, vacuum it - one could see the dust (: Briefly - Staff Good, Bed and Bedding - very comfortable. Car Park arrangement also good.

AccorHotels certified review
Ann C. Couples - 11/07/2017
« Great location »

Room clean and tidy, but looking a bit worn in places - windowsill/bench had some cracks and dents. Next time I must specify a TV with subtitles as this room didn't have them & I'm hard of hearing. Bar staff gave us warning of a hen party arriving from the races, but we heard no noise.

AccorHotels certified review
Clara Solo - 11/07/2017
« pleasant night away »

very friendly and welcoming staff, comfortable bed and tasty breakfast

AccorHotels certified review
Mr A. K. Friends - 11/07/2017
« mr »

Friendly staff - easy check-in and check-out. Staff also helpful with answers to queries. Room warm - would prefer to be able to open window a bit wider. Stayed for 2 nights - found clean towels on door handle on first morning but quite happy to re-use those originally provided.

AccorHotels certified review
Anonymous Couples - 10/07/2017
« Two night stay  »

Nice stay

AccorHotels certified review
Anonymous Couples - 10/07/2017
« very satisfactory and central location »

AccorHotels certified review
Zoe M. Couples - 10/07/2017

Rooms very scruffy looking, bathroom dirty, headboard removed screw holes from It in walls and marking of headboard still present

AccorHotels certified review
H.m.carter Business - 08/07/2017
« Staff excellent room clean and spacious but too warm couldn't get any air »

Peacefully, clean and very friendly. Room was good but too warm and a bit stuffy.

TripAdvisor certified review
Friends getaway - 08/07/2017
« Best in Carlisle »

If you want a reasonably priced hotel which is quite central with easy parking then this is the one for you. The staff are very friendly and helpful and were quick to sort out a little problem we had with the toilet. The rooms are a good size with large comfortable beds and there are extra pillows provided. We were at the front looking onto a busy road but the double glazing meant there was no traffic noise. This trip breakfast was included and we found a good range from continental to full English. Porridge is made fresh on request.

Our hotel has responded to the review
Our hotel has responded to the review

Thank you for your review. I am Happy to hear you enjoyed your stay. Many Thanks Beverley

AccorHotels certified review
A.w.fletcher Solo - 07/07/2017
« Almost like home »

Every thing as expected but evening meal on wednesday rather spoiled by too much salt in tuna melts I still had to pay for them also paid for coffee I did not have. Does your computer at entrance connect to Paris? At home my computer flagged a security breach in Paris about the time the Spanish receptionist was helping with loyalty points query. Over all however every thing was fine.

AccorHotels certified review
Collegemiller Couples - 06/07/2017
« A great hotel spoiled by the inability to block out the external 'nuisance' noise especially at weekends. »

Great hotel, good breakfast and friendly, helpful staff. Nuisance noise especially in the front rooms at weekends is a major problem. The worst of it can be blocked by closing the windows, but the air con won't work during the night so closing the windows makes the rooms very hot in the summer months.

AccorHotels certified review
Mike Solo - 06/07/2017
« Good for a short break and would stay there again. »

Lovely comfortable room and the design of the bathroom and shower was impressive. I missed not having a bedside clock in the room. I found it strange that there was no reception desk and everything was on a smartphone, but I'm not up to date with such technology.

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