Century Old Town Prague - MGallery 4 stars

TripAdvisor rating 4.5/5 3,129 reviews
Century Old Town Prague - MGallery
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This hotel is Planet 21 Silver

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • Babysitting on requestPaying
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Laundry
  • Porter
  • Concierge
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Leisure and activities
  • Fitness centre
  • Babysitting on request
  • Boat excursions
Business services
  • 5 meeting room(s)
  • Conventions hotel
  • Web Corner on a Mac
  • Self service business centre
  • Copy/print service available

Hotel location

Century Old Town Prague - MGallery

Na Porici 7
PRAGUE 1
11000
prague
czech republic

Tel: +420221800800

Fax: (+420)2/21800801

Contact email

Check-in from 14h00

Check out up to 12h00

  • LINE B :   B NAMESTY REPUBLI

  • LINE C :   C FLORENC

  • By tram :   26, 14, 5, 8 Namesti republik

  • By plane

    RUZYNE AIRPORT At 15km / 9.32 miles

  • By train

    MASARYKOVO NADRAZI At 0.5km / 0.31 miles

  • By train

    PRAHA HLAVNI NADRAZI At 1km / 0.62 miles

GPS :50.088741, 14.429644

Our accommodations

CLASSIC ROOM, 1 Queen Size Bed

  • Max. number of persons: 2
  • Area: From 15
  • Wireless internet in your room
  • Automatic wake up call
  • Mini Bar

CLASSIC ROOM, 2 Single Size Beds

  • Max. number of persons: 2
  • Area: From 15
  • Wireless internet in your room
  • Automatic wake up call
  • Mini Bar

EXECUTIVE ROOM, 1 King Size Bed, Sofa

  • Max. number of persons: 3
  • Area: From 20
  • Wireless internet in your room
  • Automatic wake up call
  • Mini Bar

SUPERIOR ROOM, 1 King Size Bed

  • Max. number of persons: 2
  • Area: From 17
  • Wireless internet in your room
  • Automatic wake up call
  • Mini Bar

DELUXE JUNIOR SUITE

  • Max. number of persons: 3
  • Area: From 35
  • Wireless internet in your room
  • Automatic wake up call
  • Mini Bar

Le Dome Suite, duplex, with 1 grand king size round bed

  • Max. number of persons: 2
  • Area: From 87
  • Most of the accommodation: DUPLEX *

* Subject to availability

  • Wireless internet in your room
  • Nespresso machine
  • Automatic wake up call
  • Mini Bar

Kafka Suite, 1 king size bed, sofa,city view

  • Max. number of persons: 4
  • Area: From 54
  • Wireless internet in your room
  • Nespresso machine
  • Automatic wake up call
  • Mini Bar

Our restaurants and bars

LA VERANDA

Type of cuisine: International

Type of cuisine: International

Lunch

12:00 - 14:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:00 - 22:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

HEDGEHOG BAR

Photo non contractuelle / Strictly non binding

Through its refined decoration, Hedgehog bar recreates the warm and intimate atmosphere of the beginning of the century. Offering cosy and friendly atmosphere, the bar will give you the opportunity to enjoy exceptional wines and a refined liqueurs.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 5

  • Maximum size: 120

  • Maximum capacity: 90 people

  • Maximum banquet capacity: 48 people

Find out more

Our guest reviews for
Century Old Town Prague - MGallery

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.6/5

7,526 reviews

tripadvisor

TripAdvisor Rating 4.5/5

3,129 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Great stay in Prague

Customer review rating 4.6/5

Greg W. Couples - 18/10/2019 AccorHotels review

Stayed 3 nights. Very comfortable room, especially the bed. Very helpful concierge and checkin staff. Very well located to see the sights in Old Town. Would highly recommend.

Dear Gregory Allan W., We very much appreciate your comments regarding your stay at the Century Old Town Prague - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Thea Palmer Front Office Manager
Customer review rating 4.6/5

Anonymous Friends - 16/10/2019 AccorHotels review

Enjoyable stay. Friendly,helpful staff

Dear Barbara W., We very much appreciate your comments regarding your stay at the Century Old Town Prague - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Thea Palmer Front Office Manager

A great hotel with supreme customer service

Customer review rating 4.6/5

Cherry Families - 15/10/2019 AccorHotels review

Beautiful architectural design; delicious breakfast; super convenient location; but the bed is too soft.

Dear Wing Yee Cherry L., We very much appreciate your comments regarding your stay at the Century Old Town Prague - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Thea Palmer Front Office Manager
Customer review rating 4.6/5

Jocelia L. Friends - 14/10/2019 AccorHotels review

Terrible Experience With The Hospitality In This Hotel We Stayed For 4Days. At Checkin. 2 Blond Ladies , Especially The One Sitting On The Desk Were Extremely Rude And Unaccommodating. At One Point She Even Threw The Papers She Was Handling On The Table. My Friend booked 4 Rooms , Each in 3 Separate Bookings from 24-29th Sep Due To Our Changed Travel Dates To Be 1 Day Earlier. Somehow, The Checkin Lady Was Unhappy It Created Admin Problems For Them And Was Black Faced Throughout The Process. We didn't Realise It Might Be Related To The Key Card Allocation Until We Were Obliged To Get A New Key Card Changed Everyday. ( Totally Unheard Of In Our Many Years of Travels In Other Hotels. ) They Also Didn't Help Cancel the Room Booked On The 29th When We Inform Them Of Earlier Checkout Plans ( 28th ) Because It Wasn't Reflected In Their System When We Enquired On The 27th With Another Younger Reception Guy Who Was Polite And Helpful. Better Training Is Needed For The Reception Ladies In This Hotel . Especially For A Hotel Under The MGallery Branding. After Prague, We Stayed at Mercure Vienna and Budapest with seperate bookings as well but they were Super Efficient to Spot the 3bookings and Dealt with it at check-in and allocated the key card to us without changing it daily. Only Great Experiences In This 2 Mercures We Stayed For 4Days Each.

Dear Ching Keung Dennis P., Thank you for taking the time to tell us about your experience at the Century Old Town Prague - MGallery. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At MGallery, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Thea Palmer Front Office Manager

It was a very pleasant stay, with lovely breakfast.

Customer review rating 4.6/5

Taani Business - 14/10/2019 AccorHotels review

I enjoyed my stay with two exceptions. 1. I found the room to be very cold, even after changing the settings. 2. It very weird to only get two bottles of water at the start and then having to pay for additional ones. I've never experienced that, not in cheaper and not in more expensive hotels.

Dear Anita U., We very much appreciate your comments regarding your stay at the Century Old Town Prague - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Thea Palmer Front Office Manager

Excellent

Customer review rating 4.6/5

Anonymous Couples - 13/10/2019 AccorHotels review

Our stay at Centrury Old Town Prague was perfect from the beginning until the end of the stay. We had a really nice and comfortable room, the staff was quite welcoming and breakfast was delicious.

Dear Antonio C., We very much appreciate your comments regarding your stay at the Century Old Town Prague - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Thea Palmer Front Office Manager

Fabulous

Customer review rating 4.6/5

Pam R. Couples - 11/10/2019 AccorHotels review

It was a great experience and location.

Dear Pamelyn R., We very much appreciate your comments regarding your stay at the Century Old Town Prague - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Thea Palmer Front Office Manager

Good location, very clean room

Customer review rating 4.6/5

H. Couples - 11/10/2019 AccorHotels review

Every thing is fine for perfect location, room is very clean, breakfast and the service very good. Just one thing make me not so happy when the information desk recommend the room in ground floor with a inter yard, he doesn’t say anything for the smell when hotel restaurant are working

Dear Wei H., We very much appreciate your comments regarding your stay at the Century Old Town Prague - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Thea Palmer Front Office Manager

Great property but poor processes

Customer review rating 4.6/5

Anonymous Business - 11/10/2019 AccorHotels review

Stunning property but lacked processes which help the guest, it felt like the hotel wasn’t part of an international brand that had collective learning. For example minibar never was refilled, room service French fries were not French fries but some other variation (business travelers like to get what they read on menus - not some chef reinterpretation). Breakfast is a disaster, a very very young chef on the egg station got to overwhelmed with orders, using only one pan. The multi egg fryer took way too long to cook eggs. The fruit section was cut with all its skin left on so guests can’t really make a fruit salad and use a spoon, and certainly can’t add yogurt. Of course as a lone traveler while waiting 20 mins for an egg I returned to my seat to see it had been cleared and someone else re-seated. All this stuff is so easily fixed operationally that I couldn’t believe this hotel was really part of a 4200 hotel chain. Disappointing to say the least.

Dear Craig C., Thank you for taking the time to tell us about your experience at the Century Old Town Prague - MGallery. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At MGallery, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Our Junior Restaurant Manager has been informed to make sure this unacceptable lack of service will not occur any more. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Thea Palmer Front Office Manager

Customer Centricity and care

Customer review rating 4.6/5

Anonymous Business - 10/10/2019 AccorHotels review

very good experience . Nice room : large , clean and calm. Employees at reception paying lot of attention and proposing services : luggage , taxi ... Breakfast : multiple choice and quiet enough . Only proposal would be to ensure coffee/the are proposed and served at table

Dear Suzanne Marie Josephe B., We very much appreciate your comments regarding your stay at the Century Old Town Prague - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Thea Palmer Front Office Manager

A wonderful stay in a great location.

Customer review rating 4.6/5

Anonymous Couples - 10/10/2019 AccorHotels review

We enjoyed the friendly staff who were keen to make our stay as comfortable as possible. The location was perfect- walking distance to the Old Town attractions. Our room was very comfortable and generously appointed.

Dear Susan M., We very much appreciate your comments regarding your stay at the Century Old Town Prague - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Thea Palmer Front Office Manager

Everything worked well.

Customer review rating 4.6/5

Anonymous Business - 10/10/2019 AccorHotels review

Of good quality.

Dear Matti K., We very much appreciate your comments regarding your stay at the Century Old Town Prague - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Thea Palmer Front Office Manager

FANTASTIC

Customer review rating 4.6/5

Jennifer D. D. Families - 10/10/2019 AccorHotels review

Beyond an extremely comfortable, reliable and convenient stay for our first visit to beautiful Prague and Century Old Town McGallery! Excellent service and hospitality. Will definitely re-book in my future visit!

Dear Jennifer Deanna D., We very much appreciate your comments regarding your stay at the Century Old Town Prague - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Thea Palmer Front Office Manager

Kartik Nagri

TripAdvisor rating 4.5/5

kartiknagri Friends getaway - 10/10/2019 TripAdvisor review

Excellent hotel. Everything was just excellent from the location to the helpfulness of staff to cleanliness to breakfast. Just could not ask for anything more. If I were to come to Prague again I would not look for any other hotel.

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Thea Palmer Front Office Manager

Very helpful Employees: Pavel and Jan made our stay perfect

Customer review rating 4.6/5

Isabelle Families - 09/10/2019 AccorHotels review

We stayed only one night. We arrived exhausted after long car drive from Switzerland . Pavel the Front Desc Employee came immediately to help us even though he was having other customers at this point. His colleague a women sitting at the Priority Check in Desc ignored us for a long moment event she didn’t have any customers at her desk. Pavel asked her to help US with the check in and first than, she took care of us. She was highly unpleasant and cold She didn’t smile or mentioned anything about the hotel. After she finished the check in, Pavel came over and asked us if he could assist us with the suitcases and even took care of our car. He explained all about the hotel and surrendered area. By the end of our stay Pavel helped us again with the luggage and car and Jan The Bell Boy helped us to organise everything so we could hit the road. I will recommend this hotel as for great location, amazing design and very friendly and supportive male team. We will definitely stay there again when we next come to Prag. Many thanks to Pavel and Jan and the nice gentleman from The Cocktail BarIsabelle

Dear Izabela G., We very much appreciate your comments regarding your stay at the Century Old Town Prague - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Thea Palmer Front Office Manager

Kartik N.

Customer review rating 4.6/5

Kartik N. Friends - 09/10/2019 AccorHotels review

Excellent is all I have to say. From staff helpfulness, to cleanliness to the excellent breakfast to excellent location. Can’t ask for anything more. If I come back to Prague I won’t have to look for any other hotel. This will be my only choice. Thanks to all the staff members for making my stay more than comfortable.

Dear Kartikeya N., We very much appreciate your comments regarding your stay at the Century Old Town Prague - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Thea Palmer Front Office Manager

Great Stay! Magic bed!

Customer review rating 4.6/5

Cp Business - 09/10/2019 AccorHotels review

Perfect. Would be a bit more careful with the breakfast.

Dear Christos P., We very much appreciate your comments regarding your stay at the Century Old Town Prague - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Your comments regarding breakfast have been passed onto our Restaurant Manager. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Thea Palmer Front Office Manager

I didn't receive my points for this stay.

Customer review rating 4.6/5

Guan X. Friends - 08/10/2019 AccorHotels review

I didn't receive points or nights for this stay. My accord number is 30…0798

Dear Yang Z., We very much appreciate your comments regarding your stay at the Century Old Town Prague - MGallery. Please be informed that i will double check and make sure your points are credited latest by tomorrow. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Thea Palmer Front Office Manager

Lovely hotel in great location

Customer review rating 4.6/5

Andrea Couples - 08/10/2019 AccorHotels review

We thoroughly enjoyed our stay in Prague. The hotel was in a great location, the staff were lovely and we had a really nice room. The bathroom was quite small but that is Europe for you!

Dear Andrea Louise H., We very much appreciate your comments regarding your stay at the Century Old Town Prague - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Thea Palmer Front Office Manager

Friendly staff, good location

Customer review rating 4.6/5

Elisabeth Business - 07/10/2019 AccorHotels review

Pleasant and with great hospitality

Dear Els v., We very much appreciate your comments regarding your stay at the Century Old Town Prague - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Thea Palmer Front Office Manager
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