Hotel - Century Old Town Prague - MGallery by Sofitel
Mgallery by Sofitel Hotel Mgallery by Sofitel Hotel

Century Old Town Prague - MGallery by Sofitel

4.5/5 2,922 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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From 3130.00 CZK Non member rate
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • pets allowed
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • German
    • English
    • Spanish
    • French
    • Russian
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • Early check-in (Paying)
    • LATE CHECK-OUT UP TO 6PM (Paying)
  • Laundry
    • Dry cleaning / Ironing
    • Shoe shine machine
  • Porter
  • Concierge

Leisure and activities

  • Fitness centre
  • Babysitting on request
  • Boat excursions

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 Hours
    • Opening hours : Week-end 24 Hours

Business services

  • 3 meeting room(s)
  • Conventions hotel
  • Web Corner on a Mac
See all services

Our rooms

  • 169 rooms
  • 100% non-smoking hotel
  • 2 rooms for people with reduced mobility
  • 25 family rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Air Cooling System
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • TV with on-screen billing info
    • Remote control TV
    • WIFI in your room
    • Telephone in bathroom
    • DDI - Direct Dialing In
    • Satellite/cable colour TV
    • Manual temperature control
    • Direct dial telephone
    • Baby bed
    • Coffee/tea making facilities
    • Minibar
    • Shower
    • Bathtub
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Keycard-operated door locks
    • Emergency info in rooms
    • Alarm clock
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.6/5 AccorHotels Rating 5,932 reviews

Our guest reviews for Century Old Town Prague - MGallery by Sofitel

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.5/5 TripAdvisor Rating 2,922 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
James Business - 10/12/2018 AccorHotels certified review
« Comfortable and chic »

Historic building converted into a great hotel. Comfortable well appointed room.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. P., We very much appreciate your comments regarding your stay at the Century Old Town Prague - MGallery by Sofitel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Filip Vlach, Operations manager

Julie Couples - 10/12/2018 AccorHotels certified review
« Great hotel in nice area »

Very nice hotel. Easy to get to all areas and centre of town.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. R., We very much appreciate your comments regarding your stay at the Century Old Town Prague - MGallery by Sofitel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Filip Vlach, Operations manager

Cass Couples - 10/12/2018 AccorHotels certified review
« Tiny room, aircon not working, staff who couldn’t care less »

The room was tiny, which we expected going in, but what we did not expect was a hot and stuffy room. The aircon wasn’t working, even when put to full blast, and when we attempted to notify the front desk twice, they mumbled some excuse, said they’d send a technician and nothing ever came out of it. So we had to sleep with the windows open, and guess what. The hotel is located along the street right next to tram tracks that see night trams and what sounded like garbage trucks come and go all night long. Other than that, housekeeping is fine, the breakfast buffet is good but repetitive, and the location isn’t bad.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs L., Thank you for taking the time to tell us about your experience at the Century Old Town Prague - MGallery by Sofitel. I am sorry that your experience did not meet your expectations; allow me to express my sincerest apologies. Please note that unfortunately only heating mode of the AC system is available during winter months. I am very sorry that this caused such a discomfort to you. I would like to reiterate our commitment to high quality standards, and I personally would like to make sure you will experience it during your next stay with us. We are looking forward to welcoming you again at MGallery. Please do not hesitate to contact me during your next visit. Sincerely, Filip Vlach Operations Manager

A W. Friends - 09/12/2018 AccorHotels certified review
« Mr »

Extremely pleasant stay in a very comfortable room. The staff were very courteous and always willing to help .

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. W., We very much appreciate your comments regarding your stay at the Century Old Town Prague - MGallery by Sofitel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Filip Vlach, Operations manager

Laura P. Families - 09/12/2018 AccorHotels certified review
« Fantastic hotel , service, location and staff were amazing. »

I was visiting Prague with my blind 83 year old Mother as a surprise for her birthday. You’re staff were first class! So friendly and helpful! The Hotels decor was beautiful and it was in such a great location to explore your beautiful city. We will definitely be back!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. P., We very much appreciate your comments regarding your stay at the Century Old Town Prague - MGallery by Sofitel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Filip Vlach, Operations manager

Madalina Business - 09/12/2018 AccorHotels certified review
« not bad, but I would think twice before coming here again »

The overall experience was ok - nice and helpful staff, good conditions. There are two things that were really unpleasant: in my both evenings I wasn't able to eat at the hotel restaurant. It was motivated each time that the restaurant was booked by a big group that didn't want anyone else in the room. For the business travelers it's faster and easier to eat in the hotel's restaurant than finding some other place. I would have understood for one night, but two consecutive nights it's too much. The second unpleasant thing: it was too cold in my room so I decided to open the AC. Unfortunately, even if I used it at maximum temperature, there was not a difference in the room and the noise from the AC during the night was unbearable so I had to stop it in order to get some sleep.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs D., Thank you for taking the time to tell us about your experience at the Century Old Town Prague - MGallery by Sofitel. I am very sorry to hear that some of your experience did not meet your expectations; please allow me to express my sincerest apologies. It is true that we have had some groups in the restaurant lately and it is unfortunate that you could not use the services there. In regards to the temperature of your room, I do apologize that it was not fully comfortable for you. If the AC/heating system was switched off all day and only turned up in the evening it must have been really cold. I am very sorry about this. At MGallery, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please accept a compensation of 2500 Le-Club points, which will be shortly credited to your account and please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Filip Vlach Operations Manager

Oren B. Business - 08/12/2018 AccorHotels certified review
« It was good. »

The location is wonderful, ont in the center but a walking distance. the room was great, and the overall service. The thing that I missed was the complementary drink that I always get at the according hotels. Didn't got it this time, but other then this it was great.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. B., We very much appreciate your comments regarding your stay at the Century Old Town Prague - MGallery by Sofitel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Filip Vlach, Operations manager

Jamie Friends - 05/12/2018 AccorHotels certified review
« Great stay »

Great location, comfy bed

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. C., We very much appreciate your comments regarding your stay at the Century Old Town Prague - MGallery by Sofitel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Filip Vlach, Operations Manager

Anonymous Friends - 04/12/2018 AccorHotels certified review
« awesome! »

it was great, awesome location, great breakfast, friendly staff.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. G., We very much appreciate your comments regarding your stay at the Century Old Town Prague - MGallery by Sofitel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Filip Vlach, Operations Manager

Karol Business - 03/12/2018 AccorHotels certified review
« Great, as always in this hotel »

You can not go wrong with this hotel ;-) Superb and helpful stuff (especially Martina and Honza on the front desk), great location, no annoying drunk guests in the hotel, and so much more...

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. H., thank you kindly for the 5* rating you have given to us. It is a pleasure to see that your have been fully satisfied with our services and we are looking forward to have you staying in our hotel again in near future. Best regards, Filip Vlach Operations Manager

*** Business - 03/12/2018 AccorHotels certified review

Perfect location, excellent rooms, great comfort, friendly staff, good breakfast.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. R., I would like to thank you very much for your positive feedback and also for the 5 stars you have rated with. It will be with great pleasure to be welcoming you in our hotel again! Kind regards, Filip Vlach Operations Manager

Jacqueline T. Couples - 03/12/2018 AccorHotels certified review
« It is clean, nicely decorated and very comfortable, the service was good and friendly »

Very modern decorations, delicious breakfast and Great location. Keep it up!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. T., We very much appreciate your comments regarding your stay at the Century Old Town Prague - MGallery by Sofitel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Filip Vlach, Operations Manager

Milena L. T. Business - 03/12/2018 AccorHotels certified review
« Good hotel location, great Staff Service »

Friendly and professional Staff, good BF, overal very good.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. T., We very much appreciate your comments regarding your stay at the Century Old Town Prague - MGallery by Sofitel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Filip Vlach, Operations Manager

Marc K. Business - 02/12/2018 AccorHotels certified review
« Créer business stay »

I stayed 4 dans in an executive room. very nice room but a little smaĺl without working desk and enough space for clothes The room is very well decorated. At the desk very nice people very helpful . Breakfast great but choice of cheese reduced saturday and sunday compared to previous mornings. Great stay and charming people.

Our hotel has responded to the review
Our hotel has responded to the review

Monsieur K., Nous vous remercions pour vos commentaires suite à votre séjour à Century Old Town Prague - MGallery by Sofitel. C’est avec grand plaisir que nous recevons vos compliments. Aussi, nous ne manquerons pas de partager vos appréciations avec toute notre équipe. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable. Dans l’attente de vous accueillir de nouveau, nous vous prions de croire, Monsieur, en l’expression de nos sentiments les meilleurs Filip Vlach, Operations Manager

Dr.ok Business - 01/12/2018 AccorHotels certified review
« Perhaps the best hotel in the Old Town Prague »

Warm and cozy yet very efficient hotel in the historical Prague Old Town. Diligent and friendly staff, willing to go that extra mile for their guests. Nice atmosphere deeply influenced by F.Kafka who was actually working here during the Empire. Short walking distance to many attractions in the Old Town. Highly recommended!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. K., We very much appreciate your comments regarding your stay at the Century Old Town Prague - MGallery by Sofitel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Filip Vlach, Operations Manager

Luc P. Business - 30/11/2018 AccorHotels certified review
« Great room, great location, restoration services needs improvement »

Everything was good quality from the welcome at the reception, to the quality of the room, small attention to details but your restoration services aren't following. The first night, I ordered room service and the seafood in my linguine were cold like if they were coming out of the cooler. They were obviously put last minute in the pasta and not cook! The next evening, I have decided to try the restaurant. We were maybe 12 people total in the restaurant, 8 in a group and 2 solo eaters. After waiting for 20 minutes, I received my entree after my entree, the waiter advised me that it would take 45 minutes to receive my main course because they were overloaded in the kitchen. After being sitted there for an hour, I have asked for the check without being able to my main course because I had a conference call to attend. Really not a great experience for both dinner.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. P., Thank you for taking the time to tell us about your experience at the Century Old Town Prague - MGallery by Sofitel. I am very sorry that your Restaurant experience did not meet your expectations; please allow me to express my sincerest apologies and please accept 2200 courtesy Le-Club points as a compensation for this issue, caused by one-time operational problem. At MGallery, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Filip Vlach Operations Manager

Cedric Business - 30/11/2018 AccorHotels certified review
« Nice rooms but deffective air-conditionning »

Over heated rooms with no possibility to reduce temperature over night. Air cond did not allow that and was very noisy.

Tuhaitao Business - 29/11/2018 AccorHotels certified review

Very nice stuff. Comfortable bed

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr T., thank you kindly for your rating and we are hoping to have you staying in our hotel again soon. Best regards, Filip Vlach, Operations Manager

Dmitry A. Business - 29/11/2018 AccorHotels certified review
« Excellent hote »

Service, cleanliness are perfect. I point down - the room is a little tight.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. A., thank you kindly for the rating given to us and we hope to be welcoming you in our hotel again soon. Best regards, Filip Vlach Operations Manager

Andrew D. Couples - 28/11/2018 AccorHotels certified review
« We would definitely come back for another visit »

Staff were very friendly and helpful. The hotel was very comfortable and ideally situated for exploring Prague.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. D., I would like to thank you very much for your positive feedback and also for the 5 stars you have rated with. It will be with great pleasure to be welcoming you in our hotel again! Kind regards, Filip Vlach Operations Manager

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