Hotel - Century Old Town Prague - MGallery by Sofitel
Mgallery by Sofitel Hotel Mgallery by Sofitel Hotel

Century Old Town Prague - MGallery by Sofitel

4.5/5 2,801 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • WIFI in the communal areas
    • WiFi in your room
    • Fiber optic technology provides the highest possible speed of Internet connection.
  • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Pets allowed
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • German
    • English
    • Spanish
    • French
    • Russian
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • Early check-in (Paying)
    • LATE CHECK-OUT UP TO 6PM (Paying)
  • Laundry
    • Dry cleaning / Ironing
    • Shoe shine machine
  • Porter
  • Concierge

Leisure and activities

  • Fitness centre
  • Babysitting on request
  • Boat excursions

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 Hours
    • Opening hours : Week-end 24 Hours

Business services

  • 3 meeting room(s)
  • Conventions hotel
  • Web Corner on a Mac
See all services

Hotel location

Our rooms

  • 169 rooms
  • 100% non-smoking hotel
  • 2 rooms for people with reduced mobility
  • 25 family rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Air Cooling System
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • TV with on-screen billing info
    • Remote control TV
    • WiFi in your room
    • Telephone in bathroom
    • DDI - Direct Dialing In
    • Satellite/cable colour TV
    • Manual temperature control
    • Direct dial telephone
    • Baby bed
    • Coffee/tea making facilities
    • Minibar
    • Shower
    • Bathtub
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Keycard-operated door locks
    • Emergency info in rooms
    • Alarm clock
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

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4.6/5 AccorHotels Rating 5,228 reviews

Our guest reviews for Century Old Town Prague - MGallery by Sofitel

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.5/5 TripAdvisor Rating 2,801 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Family - 21/07/2018 TripAdvisor review
« Good »

Nice location. Close to florenc bus station, so it was easy to go to Dresden. Close to department store and nice cafe. Nice decoration and nice bedding. Good breakfast. My mom and i liked the ceiling at the restaurant. The weather was great during my stay, and I could enjoy it.

Family - 19/07/2018 TripAdvisor review
« Great Value - Great Location »

We stayed here for three nights in July 2018. Location is perfect. Walking distance to everything. The staff were friendly and courteous. The room while somewhat tight (we had a extra bed for our daughter) was clean and comfortable.

Zaahid A. Friends - 17/07/2018 AccorHotels certified review
« The Best Hotel i had stayed at »

As we arrived it was around 23 hours which was quiet late, the bell guy approached our vehicle to take our baggage which was alot so we appreciated it. The lady at the front desk was very warm and polite (which is rare in Europe). Check in was a breeze. Rooms were exquisite. Loved the little poetry and the complimentary water and appreciate the umbrella. Day staff were friendly in helping us navigate the area. Older bell guy was extremely helpfull. He went out of his way to explain things and he spoke english which was great. Checkout was easy. By far the best stay we experienced and a huge Thank you to the staff and to accor who keep up this standard of hospitality.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. A., We very much appreciate your comments regarding your stay at the Century Old Town Prague - MGallery by Sofitel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Filip Vlach Operations Manager

Sebastian Solo - 16/07/2018 AccorHotels certified review
« Best hotelstay in years! »

I was happily surprised by my stay at your hotel. The room and the hotel was very nice with super interior design. The services provided (both amenities in the room and hotel services in general) were above the expected. However the best part was your extremely friendly and welcoming staff - every contact I had with the staff from arrival to departure was such a pleasure as they all did everything possible to make you feel at home.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. M., We very much appreciate your comments regarding your stay at the Century Old Town Prague - MGallery by Sofitel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Filip Vlach Operations Manager

Marianne Families - 16/07/2018 AccorHotels certified review
« Stale smoke smell »

The hotel is charming to look at. Our room smelled like stale smoke, maybe it used to a smoking room. Our room was located above one bar and across the street from another. Very noisy in the wee hours. I don’t think I would stay here again, mostly because of the smoke smell.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. G., Thank you for taking the time to tell us about your experience at the Century Old Town Prague - MGallery by Sofitel. I am very sorry that your room experience did not meet your expectations; please allow me to express my sincerest apologies and please kindly accept 2000 Le-Club courtesy points, which will be shortly loaded to your Le-Club account. At MGallery, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Filip Vlach Operations Manager

Maximus L. Couples - 15/07/2018 AccorHotels certified review
« Perfect stay except restaurant »

It was a wonderful stat in Praha. Everything was perfect. All staffs were so kind. As a gold member, my room was upgraded to executive, but I lost my view on street, but it didn't metter, executive room with sofa was really confortable. I got also a late-check-out-service to 14:30. The reception desk was so kind. One thing disappointed is restaurant time table. On the official web site, it's noted that the restaurant is open untill 23:30. So in tust of this information, I planed to diner in the hotel or by room service. I called room service at 22:00, they said it's already closed, so I passed my night with starving estomache. The information on the official website is a promise with clients. Please respect this or please update the website. Except this, it diserves 10/10.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. L., We very much appreciate your comments regarding your stay at the Century Old Town Prague - MGallery by Sofitel. It is always a pleasure to receive positive feedback, however I am sorry about the misunderstanding with opening hours of our restaurant and the service unavailability. I have checked on accorhotels.com and sofitel.com websites and on both it is stated the opening hours till 22:30. Would you please kindly let me know, where it is advertised opening until 23:30? I would like to correct this for other guests. I do sincerely apologize that the room service was not available for you at 22,00. I will certainly share your comments and remarks with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Filip Vlach Operations Manager

Ian Couples - 15/07/2018 AccorHotels certified review
« Nice hotel but left feeling disapppointed »

The room was comfortable and well equipped. Didn't enjoy being on the ground floor. Didn't feel the staff enjoyed their job much and most weren't that friendly. Check on was very slow and not efficient...didn't make me feel welcome or positive.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. P., Thank you for taking the time to tell us about your experience at the Century Old Town Prague - MGallery by Sofitel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At MGallery, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that in co-operation with our Front Office Manager we are taking the appropriate measures to address the problem with check-in and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Filip Vlach Operations Manager

Tom K. Friends - 14/07/2018 AccorHotels certified review
« Stayed at a luxury Ibis »

The room, although it had a high ceiling was compact and functional. There was no full size table and the bed took up most of the space.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Thomas K., We very much appreciate your comments regarding your stay at the Century Old Town Prague - MGallery by Sofitel. It is always a pleasure to receive positive feedback, however I am sorry that you have not found the room set-up fully up to your satisfaction. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Filip Vlach Operations Manager

Racquel D. Couples - 14/07/2018 AccorHotels certified review
« Superb Hotel »

My first time in Prague. Happy to have stayed at this hotel! First, location is great. Ten minute walk to Old Town Square. Many tourist sites nearby. Palladium, a shopping mall, is 2 buildings away. A Catholic church is one building away. Many restaurants across the street. Second, breakfast buffet selection is wide - fruits, cereals, bread, pastries, hot dishes - eggs, bacon, sausages, fresh juices, different coffee, cheeses, cold cuts, jams. Third, staff is very helpful! Petre helped me figure out train schedules and printed out my tickets for me. Zbynrk gave me many tour materials to pore over. Service staff in restaurant very friendly. Fourth, room was spacious, well-appointed, bed, sheets, and pillows were very comfortable and top-notch. Finally, front desk/reception was very gracious and accommodating - I am an Accor gold member, and while my room was not upgraded, they readily allowed me to check in early and check out late. Initial inquiries via email were answered swiftly. I have to say, this has become part of the top of my list of hotels in Europe! Kudos

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. D., We very much appreciate your comments regarding your stay at the Century Old Town Prague - MGallery by Sofitel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Filip Vlach Operations Manager

Julie C. Business - 14/07/2018 AccorHotels certified review
« Stunning in every way❤️ »

I felt very welcome, very comfortable, stunning refurbishment to entire hotel and delightful staff only too willing to assist.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. C., We very much appreciate your comments regarding your stay at the Century Old Town Prague - MGallery by Sofitel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Filip Vlach Operations Manager

Chateaubriand Families - 13/07/2018 AccorHotels certified review
« Excellent Quality Lodging in Great Location »

The hotel is richly appointed, comfortable and quiet. Food at breakfast was great. Hotel hosted Harley Davidson EU Week and many riders stayed at the hotel. but it was never noisy or overcrowded. Staff was very friendly. The beds were extremely comfortable.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. O., We very much appreciate your comments regarding your stay at the Century Old Town Prague - MGallery by Sofitel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Filip Vlach Operations Manager

MaisonAZ Solo travel - 10/07/2018 TripAdvisor review
« Gorgeous hotel and fantastic location »

The building looks like a palace, the common areas are chic and modern, the rooms are spacious with very high ceilings, the mattresses are super comfortable, the bathrooms are great, and the staff is extremely helpful. I genuinely enjoyed the three nights I spent at M Gallery/Accor. The location was extremely convenient too, only about a 5 to 7 minute walk to get to the old square.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, thank you very much for sharing your great review on TripAdvisor. It is a pleasure to read your positive comments about your stay with us, we are happy to have learnt you have had a memorable stay and that you have enjoyed our services. Thank you once again for taking the time to post a feedback about our property and we look forward to welcome you back soon. With best regards, Filip Vlach Operations Manager

Danny Families - 09/07/2018 AccorHotels certified review
« Clean, Freindly and good location »

Higher recommended and will revisit the hotel next time.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Po Keung C., We very much appreciate your comments regarding your stay at the Century Old Town Prague - MGallery by Sofitel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Filip Vlach Operations Manager

Tim Families - 08/07/2018 AccorHotels certified review
« Comfortable rooms, helpful staff, breakfast service was understaffed »

The room was lovely, and the complimentary water on the first day was appreciated, although not repeated on day two as it is at Pullman - which is a shame. The breakfast service on both days was not to the level we expected. On day one the omelette station was left unattended until we complained - and we were told that the staff member should be there but was in a bad mood so didn't want to serve! Not acceptable, although chefs did eventually come and make omelettes. This was repeated on day two - very frustrating! Also on day two, the staff were pushed to their limit - so took a long time to replenish empty items (e.g. yoghurt), and were also unable to bring hot drinks to the table as they did on day one.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Tim Perminder Singh P., We very much appreciate your comments regarding your stay at the Century Old Town Prague - MGallery by Sofitel. It is always a pleasure to receive positive feedback, however I am very sorry to have learnt that the breakfast service was not fully up to your satisfaction. I sincerely apologize for that. I will share your comments and remarks with our team and I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Filip Vlach Operations Manager

Business - 03/07/2018 TripAdvisor review
« Repeat stay at this hotel »

Stayed here three years ago on business and again this trip. Excellent location, comfortable and quiet rooms. Good service. Probably the best thing is the location, very convenient for Old Town and shops. Everything is walk-able in a few minutes.

Anonymous Friends - 02/07/2018 AccorHotels certified review

We had a wonderful stay at your hotel. We received a warm and attentive service.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. W., We very much appreciate your comments regarding your stay at the Century Old Town Prague - MGallery by Sofitel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Filip Vlach Operations Manager

Larry Couples - 27/06/2018 AccorHotels certified review
« great stay in Prague »

the hotel was great, rooms clean and very attractive, the breakfast excellent, the bar perfect, and the location fantastic. We had a great stay!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. K., We very much appreciate your comments regarding your stay at the Century Old Town Prague - MGallery by Sofitel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Filip Vlach Operations Manager

Shruti V. Friends - 27/06/2018 AccorHotels certified review
« Good »

The hotel was good, so were the rooms. Location was also very good and the staff at the reception were helpful. However, the people working in your kitchen, to be more specific, the ones making the eggs during breakfast are extremely rude and snobbish. They make the eggs like they are doing us a favour and make all kinds of faces when we request for anything different from what they normally make. I don't know their names but there was this one lady who seems to be the chief chef or something and she was extremely snobbish. I even complained about her at the time of check-out but your staff at the reception just ignored my comment and wanted to change the topic. Definitely not something I expected based on the standards provided by your hotel. This is the only reason why I will not come back to your hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Shruti V., We very much appreciate your comments regarding your stay at the Century Old Town Prague - MGallery by Sofitel. It is always a pleasure to receive positive feedback, however I am very sorry to have learnt that the breakfast service was not fully up to your satisfaction. I will share your comments and remarks with our team and I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Filip Vlach Operations Manager

Robert K. Couples - 26/06/2018 AccorHotels certified review
« Good location, comfortable room »

The Mgallery brand is meant to provide Sofitel style service in a period hotel and this is what we received. The room was a little small with not much space for unpacking, as to be expected in a period building. the staff were friendly and helpful and the breakfast was excellent.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. K., We very much appreciate your comments regarding your stay at the Century Old Town Prague - MGallery by Sofitel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Filip Vlach Operations Manager

Robin B. Friends - 25/06/2018 AccorHotels certified review
« Very good and no problems at all. »

The stay was completely satisfactory with efficient check in and check out, and the concierge were friendly and helpful.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. B., We very much appreciate your comments regarding your stay at the Century Old Town Prague - MGallery by Sofitel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Filip Vlach Operations Manager

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