Hotel - Mercure Zamosc Stare Miasto
Mercure Hotel Mercure Hotel

Mercure Zamosc Stare Miasto

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4.0/5 272 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel does not have air conditioning in rooms Air Conditioning
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Check-in from 14h00
Check out up to 12h00

Services in the hotel and nearby

Paying
  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in your room
  • Parking
    • Free outdoor car park
    • Well-lit parking (Nearby)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Pet allowed
  • Breakfast
  • Fitness centre

Services and practical information

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in your room
  • Parking
    • Free outdoor car park
    • Well-lit parking (Nearby)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Pet allowed
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 8AM
  • Laundry
    • Dry cleaning / Ironing (Paying, Nearby)
    • Shoe shine machine
  • Boutiques/shopping
    • Cash machine
    • Gift shop/newspaper shop (Nearby)
    • Hairdressing salon (Nearby)
  • Porter

Leisure and activities

  • Fitness centre

Catering

  • Breakfast
  • 2 restaurant(s)
  • 1 bar(s)

Business services

  • 3 meeting room(s)
  • Business centre
    • Business center with support staff
    • Self service business centre
  • Copy/print service available
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Hotel location

Our rooms

Choose from a range of options: our Standard Rooms, Superior Rooms or Apartments with a view of the Main Square and a wide selection of extra services.

  • 54 rooms
  • 54 non-smoking rooms
  • 2 rooms for people with reduced mobility
  • 20 family rooms
  • 19 connecting rooms
  • Extra bed in room for child
  • Crib on request
    • Ice machine
    • 220/240 V AC
    • Turn down service
    • Emergency exit map
    • Free in-room mineral water
    • Bathroom doors 32 inches wide
    • Radio in room
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Free access with phone card
    • Telephone
    • Direct dial telephone
    • Crib on request
    • Coffee/tea making facilities
    • Minibar
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Audible smoke alarms in rooms
    • Emergency info in rooms
    • Alarm clock
    • Message alert
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our restaurants and bars

Your meetings and events

4.5/5 AccorHotels Rating Based on 1,133 reviews

Our guest reviews for Mercure Zamosc Stare Miasto

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 272 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
TripAdvisor review
Couples - 29/09/2017
« A nice stop in a nice place »

A perfect place for a short stay - or for a participation in scientific conference. Perfect location - next to the Market Place - city centre. Cosy, clean, quiet, good food, free parking, modest price - a great value for money. Stay at Mercure Zamosc Starw Miasto - you will never mistake!

AccorHotels certified review
Vladimir Couples - 23/09/2017
« A pleasant stopover »

Perfect location, cosy room, friendly staff, good breakfast, modest price. Good value for money.

TripAdvisor review
Couples - 20/09/2017
« excellent hotel in great location »

we stayed in apartment facing old town square; might sound like a sleepless night, but we slept well, it was quiet; the room nicely decorated in shades of pink, separate bedroom, big bathroom; I strongly recommend, great experience

AccorHotels certified review
Jolanta D. Families - 29/08/2017

We enjoyed our stay very much. The staff was very friendly and helpful. Special thanks to pani Ewa (housekeeping) and pani Agnieszka (front desk) both of those ladies were very professional and always very helpful. Thank you we will definitely come back next year! We love Zamosc!!!

AccorHotels certified review
Anna N. Families - 20/08/2017
« Enjoyable stay »

Pleasant stay

AccorHotels certified review
Peter T. Couples - 14/08/2017
« Overpriced with dated decor. »

Do yourself a favor and book a room for the same price next door at Arte Hotel.The Mercure hotel has a dated decor. Bathrooms look like straight from post Comunist 1990 times. No AC and that was a problem with summer night reaching +30C . Rooms look like motel rooms. Curtains do not block the light from the hallway above. Room 109 was facing an old metal and glass structure. It's almost unbelievable how badly can look hotel in proximity of such lovely historical buildings. One dissent experience was breakfast and lovely staff.

AccorHotels certified review
O. A. Families - 20/07/2017

Great location! Clean room, not sure the air conditioning worked because it was quite hot. We did not care for the pillows and the heavy blankets... we took the insert off from the covers and used sheets only to sleep under. The breakfast was good and the staff was very nice and responsive. I would suggest that the hotel improves the bedding but generally can't complain. Fair price to the service.

AccorHotels certified review
Rosemary Couples - 11/07/2017
« Right in the centre of everything, perfect location and very accommodating place to stay. »

Excellent.

TripAdvisor review
neargatwick Couples - 06/07/2017
« Fantastic service »

Please note- there is no air conditioning in this hotel, and when we arrived it was 30 degrees! However, Dariusz on Reception gave us a choice of a cooler room, and provided a fan. He was so helpful with every query we had, from booking taxis to our return bus ticket. The hotel is very quirky and old, but a fantastic place to stay, and excellent value, too.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Magdalena Będziejewska Front Office Manager

AccorHotels certified review
Bijanmh Solo - 22/06/2017
« 3star hotel deserve 4.… star »

With small modification this quiet hotel deserves 5 star. Big room,best place,good breakfast,......

AccorHotels certified review
Anonymous Couples - 02/05/2017

We enjoyed being so close to the square and able to visit the sites of Zamosc easily. Your staff was friendly, welcoming and helpful and we had a very pleasant stay.

AccorHotels certified review
Anonymous Families - 29/04/2017

Very pleasant reception staff, helpful and accommodating.

AccorHotels certified review
Anonymous Families - 18/04/2017

The location of the hotel is great but the rooms really need to be updated. The staff was very and managed to compensate for the below average rooms.

AccorHotels certified review
Anonymous Business - 26/02/2017

beautiful location, helpful staff, very good meals- really great!

TripAdvisor review
Pascal D Family - 23/02/2017
« Lovely hotel in perfect location »

Our family of four had a lovely one-night stay in your hotel. Staff we wonderful, including some great suggestions on sights to see beyond those on the usual tourist list. Location could not be better at the corner of the town square.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Pascal, We very much appreciate your comments regarding your stay at the Mercure Zamosc Stare Miasto. It is always a pleasure to receive positive feedback. Thank you for sharing your experience, and we will be happy to welcome you again. Best regards, Magdalena Będziejewska Front Office Manager

TripAdvisor review
Business - 20/01/2017
« Nice hotel with very weak breakfast »

Great location at the old town square, nice spacious room, nice staff and disgraceful breakfast ! So weak breakfast is not met anywhere in Poland a few years, and I travel a lot, but they serve a wonderful mulled wine and beer.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Kriga1962, we very much appreciate your comments regarding your stay at the Mercure Zamosc Stare Miasto. It is always a pleasure to receive positive feedback. I am sorry that your breakfast experience did not meet your expectations; please allow me to express my sincerest apologies. Thank you again for sharing your experience, and we will be happy to welcome you again. Best regards, Magdalena Będziejewska, Front Office Manager

AccorHotels certified review
Anonymous Couples - 07/01/2017

It was a great experience as always. The service is amazing.All staff are extremely nice and helpful and always very polite. The breakfast was delicious and service was outstanding. The Wi-Fi signal extremely good in comparison to the last stay. We would highly recommended the hotel to friends and family:) Small things to think about: Shower too small. Toilet water pressure made it difficult to flush. The restaurant dinner menu needs review as the dishes are a bit peculiar for both of us and I am Polish and my fiance is English. We both feel that the restaurant would be busier and more popular if they served local straight forward food made fresh such us in the local restaurants. However if the goal is to offer a fine dining experience the combination of dishes offered should still be reviewed. All and all a great stay as always and we will be back soon:) Thank you again for making us feel special.

AccorHotels certified review
Anonymous Business - 22/12/2016

Thank You very much for pleasant stay in your hotel! We are sure, we would like to visit You againg! Especealy BIG THANK YOU for the blond hair lady from reception, which meet us on check in , on arriving( sorry ,we forgot her name). Very nice and very polite person. She was really very kind with us, and made our stay very comfortable! Merry Christmas and Happy New Year ;)

AccorHotels certified review
Anonymous Business - 10/12/2016

below satisfactory. room was clean, but no ironing board? I was told I had to go to the basement to find it, never found it. This is standard. I needed to later use the office to respond to a timely email, I was not allowed to use the office because a business group was coming in 10 minutes. All I needed was 3 minutes to complete my business. Never again!!!

AccorHotels certified review
Anonymous Couples - 20/11/2016

Standard europejski.

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