ibis Styles Bielsko Biala Hotel 3 stars

TripAdvisor rating 4.0/5 395 reviews
ibis Styles Bielsko Biala
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Hotel extras

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  • Advantage 2

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowed
  • 100% non-smoking hotel
  • KATOWICE
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-out
  • Shoe shine machine
Catering
  • Breakfast included in the price
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • 3 meeting room(s)
  • Copy/print service available

Hotel location

ibis Styles Bielsko Biala

Zywiecka 93
43300
bielsko biala
poland

Tel: +48338199199

Fax: (+48)33/8199159

Contact email

Check-in from 14h00

Check out up to 12h00

  • By plane

    ALEKSANDROWICE At 5km / 3.11 miles

  • By plane

    KATOWICE At 90km / 55.93 miles - Shuttle paying

  • By train

    RAILWAY STATION At 4km / 2.49 miles

GPS :49.807205, 19.055843

Our accommodations

Standard room with two single beds

  • Max. number of persons: 2
  • Area: From 15
  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV

Family room with one double bed and sofa

  • Max. number of persons: 4
  • Area: From 25
  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV

Standard room with one double bed

  • Max. number of persons: 2
  • Area: From 15
  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV

Suite with one double bed and sofa

  • Max. number of persons: 4
  • Area: From 33
  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV

Our restaurants and bars

Restaurant Magura

Type of cuisine: International

The restaurant serves international cuisine.

LOBBY BAR

Photo non contractuelle / Strictly non binding

The hotel's bar is a perfect place to sum up a busy day with nice, relaxing accent. Enjoy a wide variety of drinks and snacks.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 3

  • Maximum size: 200

  • Maximum capacity: 200 people

  • Maximum banquet capacity: 120 people

Find out more

Our guest reviews for
ibis Styles Bielsko Biala

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.3/5

2,343 reviews

tripadvisor tripadvisor

TripAdvisor Rating 4.0/5

395 reviews

Trip was okay but some things need improvement

Customer review rating 4.3/5

Kamil Business - 15/07/2019 AccorHotels review

Rooms needs general renewal. No AC in room, no closet to put clothes, i have slept at better beds. But bathroom is a nightmare - after shower whole floor was full of water. Bathroom need renewal 100%.

Dear Sir, Thank you for taking the time to tell us about your experience at the ibis Styles Bielsko Biala. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Styles, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Agnieszka Węgrzyn Deputy General Manager ibis Styles Bielsko-Biała

No air conditioning in the room

Customer review rating 4.3/5

Chrisp Business - 13/07/2019 AccorHotels review

It was 30 degree outside and inside the room it was even hotter! There was no air conditioning in the room! All the staff were very nice and helpfull and gave me an air ventilator so I could cope with tbe heat. Unfortunately I will not go back to this hotel until they install air conditioner

Dear Guest, Thank you for your review. We are very sorry that we didn't meet your expectations. I assure you that we are working on plan of air conditioning installation. We hope that you will choose our hotel again in the future and we will have possibility to show the highest standard. Kind regards, Agnieszka Węgrzyn Deputy General Manager ibis Styles Bielsko-Biala

NO AIR CONDITIONER !!!

TripAdvisor rating 4.0/5

G6031SJchriss Business - 11/07/2019 TripAdvisor review

There was no AIR CONDITIONER in the room !!!!! it was 30 degree outside and inside the room was probably 40 degree! Aside from this problem, all people that works in the hotel are very nice. One of the employees gave me an air ventilator to at least I could get some air. But unfortunately will not go back to this hotel until they install air conditioner!

Dear Guest, Thank you for your review. We are very sorry that we didn't meet your expectations. I assure you that we are working on plan of air conditioning installation. We hope that you will choose our hotel again in the future and we will have possibility to show the highest standard. Kind regards, Agnieszka Węgrzyn Deputy General Manager ibis Styles Bielsko-Biala

Excellent

Customer review rating 4.3/5

Malgorzata T. Solo - 29/06/2019 AccorHotels review

I really like this place ,have no complaints at all

Dear Malgorzata, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Agnieszka Węgrzyn Deputy General Manager ibis Styles Bielsko-Biała
Customer review rating 4.3/5

Anonymous Business - 29/06/2019 AccorHotels review

Main issue: no Air Conditioned in room

Dear Guest, Thank you for taking the time to tell us about your experience at the ibis Styles Bielsko Biala. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Styles, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Agnieszka Węgrzyn Deputy General Manager ibis Styles Bielsko-Biała

Not bad

Customer review rating 4.3/5

K. M. B. Solo - 01/06/2019 AccorHotels review

Only one receptionist is not enough in the mornong to take care of checkouts.

Dear Guest, We very much appreciate your comments regarding your stay at the ibis Styles Bielsko Biala. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant then previous one. Sincerely, Agnieszka Węgrzyn Deputy General Manager ibis Styles Bielsko-Biała

Super

Customer review rating 4.3/5

Adam Solo - 19/03/2019 AccorHotels review

Very nice staff good food

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Agnieszka Węgrzyn Deputy General Manager ibis Styles Bielsko-Biała

Comfortable stay

TripAdvisor rating 4.0/5

Zoogle17 Family - 08/11/2018 TripAdvisor review

The price can be very competitive compared to central hotels. Easy access to city centre with bus stop outside the hotel and also a taxi rank. Next door is a convenience store, and a 5 minute walk will get you to Gemini Park where you will find shops, chemists, supermarket, eateries (serving fast food,pizzas, sushi,healthy salads) and a cinema. Plenty of parking which is free. Next to the Park there is a wonderful play area for children.

Dear Guest, Thank you for your review about our hotel. We are very glad that you enjoyed your stay in ibis Styles Bielsko-Biała and recommend our place. We hope that your next visit will be even more satisfied than previous one. Kind regards, Agnieszka Węgrzyn Deputy General Manager

More noisy guests than before

Customer review rating 4.3/5

Anonymous Couples - 07/11/2018 AccorHotels review

When you have a room opposite the lift it can be frustrating at night, especially if you wish to have a good night sleep.

Dear Guest, We very much appreciate your comments regarding your stay at the ibis Styles Bielsko Biala. Please accept my apologize for any inconvenience that you met in out hotel. I encourage you to contact me directly and share details about his noisy night. Did you call the reception for any help? I am sure that we can explain this issue and hope that your next stay will be more pleasant. Sincerely, Agnieszka Węgrzyn Deputy General Manager ibis Styles Bielsko-Biała

Comfortable and reasonably priced

Customer review rating 4.3/5

Andy S. Business - 26/09/2018 AccorHotels review

As above

Dear Mr. s., Thank you for the good review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Agnieszka Węgrzyn Zastępca Dyrektora Hotelu ibis Styles Bielsko-Biała

The place needs more love

TripAdvisor rating 4.0/5

joannak907 Couples - 07/08/2018 TripAdvisor review

The staff were very nice and helpful, breakfasts were superb, but overall the building needs some updates, maybe a new coat of paint. Location is good only for those who know how to get there by bus or car.

Dear Joanna, Thank you so much for sharing with us your experience from stay in ibis Styles Bielsko-Biała. We are very glad that you enjoy your stay and our staff met your expectations. We will be very happy, if you choose our hotel for you next trip to Bielsko-Biała. We hope to see you again. Kind regards, Agnieszka Węgrzyn Deputy General Manager ibis Styles Bielsko-Biała

service on every level is perfect, thank you!

Customer review rating 4.3/5

Urszula Business - 11/07/2018 AccorHotels review

1. First impression from reception -perfect 2. Restaurant service and food - more than perfect 3. Room Service , special thanks I have no words to describe how amazing that team is , how clean rooms are .

Dear Mrs. Urszula, We very much appreciate your comments regarding your stay at the ibis Styles Bielsko Biala. We are very glad, that your stay was satisfied and our staff took care of you. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Agnieszka Węgrzyn Zastępca Dyrektora Hotelu ibis Styles Bielsko-Biała

Perfect for its class.

Customer review rating 4.3/5

Km Business - 10/07/2018 AccorHotels review

Perfect for its class. Friendly and helpful staff, good breakfast and clean rooms!

Dear Sir,, We very much appreciate your comments regarding your stay at the ibis Styles Bielsko Biala. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Agnieszka Węgrzyn Zastępca Dyrektora Hotelu ibis Styles Bielsko-Biała

food and service very good.staff helpful

Customer review rating 4.3/5

Mick Friends - 26/06/2018 AccorHotels review

was not to happy about being on the 8th floor

Dear Guest, We very much appreciate your comments regarding your stay at the ibis Styles Bielsko Biala. Regarding your rating, I see that not everything was correct during your stay. I kindly ask you to share with me details from you stay, so I can make an effort to provide our service. We though that high floor will be appreciated. Most of our guests preferred high floors. Apologize for inconvenience. In the future please ask our front desk for lower floor. Thank you again for sharing your experience, and we hope your next visit will be more pleasant as the previous one. Sincerely, Agnieszka Węgrzyn Zastępca Dyrektora Hotelu ibis Styles Bielsko-Biała

Basic

Customer review rating 4.3/5

A Couples - 21/06/2018 AccorHotels review

The hotel provides basic service, it has been refurbished and updated but the beds are of very poor quality-similarly the towels.

Dear Guest, Thank you for taking the time to tell us about your experience at the ibis Styles Bielsko Biala. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Styles, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Agnieszka Węgrzyn Zastępca Dyrektora Hotelu ibis Styles Bielsko-Biała

Great value for money!

TripAdvisor rating 4.0/5

724jelena Family - 21/06/2018 TripAdvisor review

Comfortable and clean room, excellent breakfast. Great possibility to make tea or coffee in the lobby. Nice staff. Good location. Very good price if you make reservation in advance, children are free of charge. Highly recommended!

Dear Guest, First of all thank you for your recommendation and taking the time to give us your detailed feedback. Thank you for taking the time to write your review. I am delighted that you enjoyed your stay. I hope that I can welcome you back to the hotel in the future. Kind regards, Agnieszka Węgrzyn Deputy General Manager ibis Styles Bielsko-Biala

Always good service

TripAdvisor rating 4.0/5

basienqa Solo travel - 20/04/2018 TripAdvisor review

Good place to relax, always clean room and hot water are waiting for me. Maybe you should change something in breakfast , is a bit borring. Good that one can always have a warm tea or caffee. Oh and they have free WIFI

Dear Guest, We are very happy that you enjoy your stays in ibis Styles Bielsko-Biała. Such clarified opinion is very important for us and help us to increase the quality of our service. I will share your comment with our team and hope that your next stay will be even more satisfied. Once again, thank you very much for your time and share your feedback. Best regards, Agnieszka Węgrzyn Deputy General Manager ibis Styles Bielsko-Biała

Ok to stay, but nothing special

Customer review rating 4.3/5

Tomas H. Business - 18/04/2018 AccorHotels review

I found the room to be very small. Breakfast choice simple but acceptable. I did not like that staff at breakfast did not wear uniforms, it looked unprofessional and confusing whether they are employees or not. There were no yogurts except for a small bowl of plain yogurt, oddly placed, not really clear what it was so I had to ask. Probably the biggest negative was the mattress, with a ditch in the middle - either a cheap type or overused. Very uncomfortable sleep there.

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Agnieszka Węgrzyn Deputy General Manager ibis Styles Bielsko-Biała

Eastern Eve in BB

Customer review rating 4.3/5

Tomasz Couples - 02/04/2018 AccorHotels review

The rooms remember the 70's when the hotel was erected. They are refurbished, especially the bathrooms so that the overall impression is OK. The beds are too soft, this is a problem common to most hotels in Poland. The staff was friendly. On the arrival day, the bar was open only until 8 p.m. We missed our drinks.

Dear Mr. Tomasz, We very much appreciate your comments regarding your stay at the ibis Styles Bielsko Biala. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Agnieszka Węgrzyn Deputy General Manager ibis Styles Bielsko-Biała
Customer review rating 4.3/5

Anonymous Couples - 12/03/2018 AccorHotels review

Room housekeeping shall be improved Had issue with key to the room - had to wait for a long for somebody to fix

Dear Mr. Roman K., Thank you for taking the time to tell us about your experience at the ibis Styles Bielsko Biala. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Styles, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Agnieszka Węgrzyn Zastępca Dyrektora Hotelu ibis Styles Bielsko-Biała
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