Hotel Mercure Torun Centrum 4 stars

TripAdvisor rating 4.0/5 544 reviews
Hotel Mercure Torun Centrum
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Room 1

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Hotel extras

WINESTONE restaurant is an ideal place for a business lunch, gala dinner or a meeting over a glass of fine wine.

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowed 29.00 PLN
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
  • BYDGOSZCZ AIRPORT
  • Reception open 24 hours a day
  • Early check-in/Late check-out
  • Laundry
  • Porter
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Leisure and activities
  • Fitness centre
  • Babysitting on request
  • Jogging track Nearby
Business services
  • 7 meeting room(s)
  • Business centre
  • Copy/print service available

Hotel location

Hotel Mercure Torun Centrum

Ul Kraszewskiego 1/3
87-100
torun
poland

Tel: +48566196550

Fax: (+48)56/6196254

Contact email

Check-in from 14h00

Check out up to 12h00

  • 15 BUS :   KRASZEWSKIEGO

  • 22 BUS :   KRASZEWSKIEGO

  • 2 TRAM :   KRASZEWSKIEGO

  • By plane

    BYDGOSZCZ AIRPORT At 45km / 27.96 miles - Shuttle paying

  • By plane

    OKECIE WARSAW At 250km / 155.36 miles

  • By train

    TORUN GLOWNY At 3km / 1.86 miles

  • By train

    TORUN RAILWAY STATION At 2km / 1.24 miles

  • By train

    TORUN WSCHODNI At 6km / 3.73 miles

GPS :53.013108, 18.59679

Our accommodations

SUPERIOR SUITE Spacious suite with a bedroom, living room, large bathroom and separate toilet. Air conditioning, WIFI, tea and coffee making facilities, mineral water, TV, telephone, minibar, hairdryer, bathtub, bathrobe and slippers.

Standard Room with double bed

  • Max. number of persons: x3
  • Area: From 17
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Standard Room with twin beds

  • Max. number of persons: x2
  • Area: From 17
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Standard Room with a single bed

  • Max. number of persons: x2
  • Area: From 17
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Superior Suite

  • Max. number of persons: x3
  • Area: From 35
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Our restaurants and bars

RESTAURANT

Type of cuisine: International

Modern decor, comfortable chairs, all that makes a relaxed atmosphere. With its Copernican symbols, the WINESTONE Restaurant perfectly captures the exceptional character of the Mercure Torun Center.

Lunch

12:00 - 17:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

17:00 - 22:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

BAR

Photo non contractuelle / Strictly non binding

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 7

  • Maximum size: 275 m²

  • Maximum capacity: 180 people

  • Maximum banquet capacity: 140 people

Find out more
Hotel Mercure Torun Centrum Meeting Room

Our guest reviews for
Hotel Mercure Torun Centrum

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.3/5

2,366 reviews

tripadvisor tripadvisor

TripAdvisor Rating 4.0/5

544 reviews

Very good location very helpful staff

Customer review rating 4.3/5

Smolenski Couples - 21/04/2019 AccorHotels certified review

Three tihings that need a look at -1 the beds need replacing too small and uncomfortable. 2 - the shower needs something to stop water all over floor. If a customer fell the ensuring bag public notice would damage the brand & hotel name.

Hotel in old communist style

TripAdvisor rating 4.0/5

Resort43429545651 Business - 13/04/2019 TripAdvisor review

Well... I will not come back. The paint falls off the wall. Yellow water in bathroom, holes in curtains. Bed covered with old school blankets that don't smell nice. Old communism style hotel. Accor should renovate it already yesterday.

Thank your for your comments. We apologize for all inconvenience. All your remarks are very important and help us to improve quality of our service. We hope, that after modernization, we would to host you once again in our hotel.

Good stay at Mercure Toruń

Customer review rating 4.3/5

Anonymous Business - 06/04/2019 AccorHotels certified review

The overall stay was very good: clean room,good service at the front desk and good service at the restaurant with good food. The only negative part was that on my check out I was told used the mini bar when in fact I didn't drink anything from it during my whole stay. That was not really nice although the lady at Reception was understandable and helpful.

Dear Sir, Thank you for taking the time to share your feedback. We apologize for misunderstanding with minibar. I hope that we have a pleasure to welcome you once again in our hotel. Sincerely, Piotr Różański Dyrektor Hotelu General Manager

Good Location

Customer review rating 4.3/5

Roger (. Couples - 05/04/2019 AccorHotels certified review

Good in parts, but could have been even better

My stay at Mercure Torun Centrum

TripAdvisor rating 4.0/5

miroslawp505 Business - 24/03/2019 TripAdvisor review

The hotel is conveniently located near the old town. The staff are very nice and the breakfasts are good. As a Platinum member I was given an upgrade to a suite, which I obviously appreciate. The suite was nice enough and looked refurbished. However, the entire hotel is in rather urgent need of repair if it is is to stay competitive with other new hotels in the city.

Dear Guest, thank your for your comments !

good

Customer review rating 4.3/5

M Business - 21/03/2019 AccorHotels certified review

quite good

Great location

Customer review rating 4.3/5

Robert Business - 24/01/2019 AccorHotels certified review

Great location with a very decent room. Nice breakfast, the heat controller was not working properly so I had to take out keycard to get a nice temperature in a room, room was too hot. also, remote control wasn't working probably batteries must be changed. Apart of this all was good.

Szanowny Panie, Serdecznie dziękujemy za poświęcenie czasu i podzielenie się z nami uwagami na temat pobytu w Hotel Mercure Torun Centrum. Jest nam niezmiernie przykro, że nie do końca spełniliśmy Pana oczekiwania; proszę zatem przyjąć z tego powodu nasze najszczersze przeprosiny. Sprawdzimy wskazane przez Pana sterowniki klimatyzacji i TV i podejmiemy odpowiednie kroki aby podobne zdarzenia nie powtórzyły się w przyszłości Jesteśmy wdzięczni, że podzielił się Pan z nami swoimi doświadczeniami i mamy nadzieję, że w najbliższej przyszłości będziemy mieli szansę zaprezentowania usług wysokiej jakości. Z poważaniem, Piotr Różański Dyrektor Hotelu General Manager
Customer review rating 4.3/5

Maciej Families - 29/12/2018 AccorHotels certified review

Very nice staff, rooms outdated, loud ac, bathroom could be refreshed, old type tv in the room which was not operational...

Szanowny Panie, Serdecznie dziękujemy za poświęcenie czasu i podzielenie się z nami uwagami na temat pobytu w Hotel Mercure Torun Centrum. Jest nam niezmiernie przykro, że nie spełniliśmy Pana oczekiwań; proszę zatem przyjąć z tego powodu nasze najszczersze przeprosiny. Wszystkie uwagi naszych Gości są dla nas bardzo ważne i są przez nas analizowane. W ostatnich dniach zakupiliśmy nowe, nowoczesne odbioniki TV które będziemy montować w styczniu. Mam nadzieję, że mimo uwag, będziemy mieć przyjemność ponownie gościć Pana w naszym hotelu. Serdecznie zapraszamy ! Z poważaniem, Piotr Różański Dyrektor Hotelu General Manager

Quite ok

Customer review rating 4.3/5

Kamil Families - 29/12/2018 AccorHotels certified review

Very nice and friendly staff. Only downside missing shower curtain

Nice hotel and nice people

Customer review rating 4.3/5

Gabriel Friends - 26/12/2018 AccorHotels certified review

I liked it very much:staff is polite and kind, rooms are clean and big. Location is good. I am happy about this hotel

Ok.

Customer review rating 4.3/5

Mario Couples - 28/11/2018 AccorHotels certified review

OK

Mr

Customer review rating 4.3/5

Michael Business - 13/11/2018 AccorHotels certified review

so so

First visit to Torun and Mercure hotel is near the old town hence it is convenient

Customer review rating 4.3/5

Anonymous Couples - 03/11/2018 AccorHotels certified review

Overall we are happy with the hotel, room is a but small and mattress was too soft and does not provide good support

Comfort Hotel

Customer review rating 4.3/5

Andrii Friends - 30/10/2018 AccorHotels certified review

contient access to transport, close to Old Town, excellent restaurant, competent staff, clean room

Great Hotel

TripAdvisor rating 4.0/5

Andrii_Svidlo Friends getaway - 29/10/2018 TripAdvisor review

good price, excellent wifi, clean room, convenient access to transport, excellent restaurant, very close to Old Town, easy to reach at nearest seeing sites, good price, excellent wifi, clean room, close to railway and bus stations

Dear Guest, thank you for you nice comments. I hope that we will have a pleasure to welcome you once again in our hotel. We invite you !

Very Good

Customer review rating 4.3/5

Andy Couples - 25/10/2018 AccorHotels certified review

Stay was very good. Room was clean, albeit a little small. Bath could have been bigger, with a partition or curtain for the shower. A/C was not very strong, and TV remote was not very sensitive. However service and hospitality was very good esp. bar and kitchen.

Dear Guest, Thank you for your comments. I hope we will have a pleasure to welcome you once again in our hotel. We invite you ! Sincerely, Piotr Różański Dyrektor Hotelu General Manager

good place to stay

TripAdvisor rating 4.0/5

Soontaree C Family - 21/10/2018 TripAdvisor review

the location is great near center of town. Staff are very nice and helpful.Tasty breakfast with variety of choices. The room is clean and comfortable. we have a wonderful time here. Hope to come back in next vacation.

Dear guest, thank you for your nice comments. I hope that we will have a pleasure welcome you once again in our hotel. We invite you !

Very Good

TripAdvisor rating 4.0/5

zwarchol Couples - 19/10/2018 TripAdvisor review

Hotel very good on the whole. Yes the lift was on the small side, but that's really not that important. Room was clean enough, however the A/C lacked power, also a partition between shower and bath would have been useful. Also the room and the bed were a little on the small side. Other then that, good service, very good restaurant and bar.

Very good

Customer review rating 4.3/5

J C. Couples - 10/10/2018 AccorHotels certified review

The staff were very helpful and nice. The room was clean. I would have preferred a double room instead of twin, but a part from that everything was perfect

Dear Mrs C., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Piotr Różański Dyrektor Hotelu General Manager

Great

Customer review rating 4.3/5

Mark Couples - 22/08/2018 AccorHotels certified review

All good

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