Hotel - Hotel Mercure Torun Centrum
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Mercure Hotel

Hotel Mercure Torun Centrum

Ul Kraszewskiego 1/3 
87-100  TORUN
POLAND

420 reviews
TripAdvisor Rating Based on 420 reviews
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Check-in from 14h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI access
  • Parking
    • Outdoor car park PLN 29 per day (Paying)
    • Private enclosed outdoor parking (Paying)
    • Bus/coach parking area (Paying)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 29  PLN
  • Fitness centre

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI access
  • Parking
    • Outdoor car park PLN 29 per day (Paying)
    • Private enclosed outdoor parking (Paying)
    • Bus/coach parking area (Paying)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 29  PLN
  • Babysitting on request
  • 100% non-smoking hotel
  • Air Conditioning
  • BYDGOSZCZ AIRPORT
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 8AM
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine
  • Porter

Leisure and activities

  • Fitness centre
  • Babysitting on request
  • Jogging track  (Nearby)

Catering

  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 00:00-00:00
    • Opening hours : Week-end 00:00-00:00

Business services

  • 7 meeting room(s)
  • Business centre
    • Business center with support staff
    • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

SUPERIOR SUITE Spacious suite with a bedroom, living room, large bathroom and separate toilet. Air conditioning, WIFI, tea and coffee making facilities, mineral water, TV, telephone, minibar, hairdryer, bathtub, bathrobe and slippers.

  • 110 rooms
  • 100% non-smoking hotel
  • 2 rooms for people with reduced mobility
  • 1 connecting rooms
  • Extra bed in room for child
  • Crib on request
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Free in-room mineral water
    • Telephone
    • Radio in room
    • Opening windows
    • Remote control TV
    • Direct dial telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Crib on request
    • High speed transmission line
    • Minibar
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Deadbolts and/or locks in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.4/5 AccorHotels Rating Based on 1,484 reviews

Our guest reviews for Hotel Mercure Torun Centrum

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 420 reviews
AccorHotels certified review
Isabelle Couples - 12/08/2017
« Comfortable and quiet »

I was at this hotel for only one night but very much enjoyed the Air Conditioning because they were having unusual high temperatures. That made for a very comfortable stay. Beds were very comfortable and rooms were quiet which was great for a good nights sleep after a very long day out and about. The hotel is in easy walking distance to the Old Town for all sightseeing. I would recommend.

AccorHotels certified review
Anonymous Families - 01/08/2017

Comfortable and without hassles

AccorHotels certified review
Tomasz Families - 31/07/2017
« Great place to stay in Toruń »

Fantastic hotel, very friendly and helpful staff.

AccorHotels certified review
Adam Families - 26/07/2017
« OK but you could do better »

I stay at this hotel a few times in a year with my family. So far this was the worst stay – I don't say it was bad, but it was the worst from all my stays anyway. Why? Mainly because of the room (214) – fortunately we didn't stay there longer than the time we needed to sleep. So what was wrong with the room? Well, there was a strange odour coming from the bathroom. It was like damp mixed with the smell of trash. It wasn't really intensive though and it wan't always there, so I didn't bother to talk about that to the reception staff. Not their fault after all. Still, I wanted to bring that up here. Maybe this will be noticed by someone, who can actually make a change.

AccorHotels certified review
Slawek Families - 12/07/2017
« positive »

positive

AccorHotels certified review
Israel B. P. Families - 21/06/2017
« Match »

A nice stay with my family, first time together in Torun. A good experience, just a pity that we couldn't stay all in the same room or somehow connected.

AccorHotels certified review
Mike Couples - 20/06/2017
« Everything was as it should be! »

I really enjoyed my stay in your hotel. The staff was really helpfull and nice. Room was clean and comfortable, variety of aids available in the bathroom was really nice.

AccorHotels certified review
Anonymous Families - 18/04/2017

Best location, excellent breakfest

AccorHotels certified review
Anonymous Couples - 15/04/2017

Parking should be for free...

AccorHotels certified review
Anonymous Solo - 13/04/2017

Comfortable and reassuring stay overlooking a beautiful city. Will definitely return and recommend

AccorHotels certified review
Anonymous Families - 11/04/2017

Really convenient stay. Friendly staff, decent breakfast. Rooms need refurbishment however - some pieces of furniture (especially closets) are beat-up. First I got a room with malfunctioning door lock, so the staff at the reception desk (really friendly ladies, please say hi from me to them) moved me to another room and proposed to arrange a baby-bed for my little daughter. The baby-bed was a really good idea, considering the fact that it wasn't a foldable bed, but a regular wooden baby-bed. Kudos!

AccorHotels certified review
Anonymous Solo - 14/03/2017

Good location, convenient transportation, helpful staff

AccorHotels certified review
Anonymous Families - 08/03/2017

super

TripAdvisor review
Family - 01/02/2017
« well . . . »

Rooms are not very comfortable. Lots of utilities are rather decently worn out. However, Hotel is placed few hundreds meters from Old Town and if you are lucky you may get a room with the view on half of the Old Town. You choose . . .

Our hotel has responded to the review
Our hotel has responded to the review

Thank you for your comments. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Gradually we improve our product to increase the comfort of the rest. I hope that the next visit will be more satysfiyng.

TripAdvisor review
Business - 19/01/2017
« Business Trip »

A nice place, not so new hotel, but with the standards from a Accor Hotel. Well located, restaurant with a good menu. Room good, old furniture but pleasant. Breakfast with a good choice! I will be there again.

Our hotel has responded to the review
Our hotel has responded to the review

Thank you so much for your nice comments about your stay in Mercure Toruń Centrum. I am glad that you appreciated our rooms and breakfast. We will be happy if you visit us again.

AccorHotels certified review
Anonymous Business - 10/01/2017

all fine but singel beds need to get new one you are lying down like in a coffin I think the beds are old matraces too much used as normal in most hotels pilot tv is allways empty batteries

AccorHotels certified review
Anonymous Families - 11/12/2016

everything was good

AccorHotels certified review
Anonymous Couples - 07/12/2016

It was a very nice and relaxing stay, the room was clean, nice and cozy. The only thing, in my personal perception, was the softness of the bed matress that I found too soft. It will be a pleasure to be the guest of Mercure hotel again.

AccorHotels certified review
Anonymous Couples - 06/12/2016

Very enjoyable short stay and convenient location.

AccorHotels certified review
Anonymous Business - 04/12/2016

Good

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