Mercure Gdynia Centrum 3 stars

TripAdvisor rating 4.0/5 731 reviews
Mercure Gdynia Centrum
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This hotel is PLANET 21 Gold

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 15h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowed 50.00 PLN
  • 100% non-smoking hotel
  • GDANSK LECH WALESA
  • Reception open 24 hours a day
  • Early check-in/Late check-out
  • Laundry
Leisure and activities
  • Indoor heated pool
Catering
  • Breakfast
  • 1 restaurant(s)
  • Room service
Business services
  • 13 meeting room(s)
  • Conventions hotel
  • Self service business centre
  • Copy/print service available

Hotel location

Mercure Gdynia Centrum

Armii Krajowej 22
81372
gdynia
poland

Tel: +48586663040

Fax: (+48)58/6208651

Contact email

Check-in from 15h00

Check out up to 12h00

  • ZKM GDYNIA :   S ARMII KRAJOWEJ

  • By plane

    GDANSK LECH WALESA At 24km / 14.91 miles - Shuttle paying

  • By train

    GDYNIA GLOWNA At 1km / 0.62 miles

GPS :54.517261, 18.543287

Our accommodations

Standard Room with 1 double bed

  • Max. number of persons: x2
  • Views: City side, Ocean/Sea view *

* Subject to availability

  • Wireless internet in your room
  • Free in Room Mineral Water
  • Satellite/cable colour TV
  • Business Desk
  • Direct dial telephone(...)

Standard Room with twin beds

  • Max. number of persons: x2
  • Views: Ocean/Sea view, City side *

* Subject to availability

  • Wireless internet in your room
  • Free in Room Mineral Water
  • Satellite/cable colour TV
  • Business Desk
  • Direct dial telephone(...)

Superior Room with 1 double bed

  • Max. number of persons: x2
  • Views: Ocean/Sea view, City side *

* Subject to availability

  • Wireless internet in your room
  • Free in Room Mineral Water
  • Satellite/cable colour TV
  • Business Desk
  • Direct dial telephone(...)

Superior Room with twin beds

  • Max. number of persons: x2
  • Views: City side, Ocean/Sea view *

* Subject to availability

  • Wireless internet in your room
  • Free in Room Mineral Water
  • Satellite/cable colour TV
  • Business Desk
  • Direct dial telephone(...)

Privilege Room with sea view

  • Max. number of persons: x2
  • Area: From 14
  • Views: Ocean/Sea view *

* Subject to availability

  • Wireless internet in your room
  • Free in Room Mineral Water
  • Satellite/cable colour TV
  • Business Desk
  • Direct dial telephone(...)

Family Suite with 1 double bed

  • Max. number of persons: x3
  • Views: Ocean/Sea view, Park view *

* Subject to availability

  • Wireless internet in your room
  • Free in Room Mineral Water
  • Satellite/cable colour TV
  • Business Desk
  • Direct dial telephone(...)

Executive Suite with sea view

  • Max. number of persons: x3
  • Area: From 28
  • Views: Ocean/Sea view *

* Subject to availability

  • Wireless internet in your room
  • Free in Room Mineral Water
  • Satellite/cable colour TV
  • Business Desk
  • Direct dial telephone(...)

MyRoom: On the red carpet

  • Max. number of persons: x2
  • Views: Park view *

* Subject to availability

  • Wireless internet in your room
  • Free in Room Mineral Water
  • Satellite/cable colour TV
  • Business Desk
  • Direct dial telephone(...)

MyRoom: Ahoy, adventure!

  • Max. number of persons: x2
  • Views: Ocean/Sea view *

* Subject to availability

  • Wireless internet in your room
  • Free in Room Mineral Water
  • Satellite/cable colour TV
  • Business Desk
  • Direct dial telephone(...)

Superior Room with sea views

  • Max. number of persons: x2
  • Area: From 14
  • Views: Ocean/Sea view *

* Subject to availability

  • Wireless internet in your room
  • Free in Room Mineral Water
  • Satellite/cable colour TV
  • Business Desk
  • Direct dial telephone(...)

Our restaurants and bars

WINESTONE

Type of cuisine: International

Lunch

10:00 - 18:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:00 - 23:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 13

  • Maximum size: 366 m²

  • Maximum capacity: 500 people

  • Maximum banquet capacity: 190 people

Find out more
Mercure Gdynia Centrum Meeting Room

Our guest reviews for
Mercure Gdynia Centrum

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.4/5

6,079 reviews

tripadvisor tripadvisor

TripAdvisor Rating 4.0/5

731 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2018

Fabulous hotel, the best breakfast ever and so many healthy choices

Customer review rating 4.4/5

Monika Families - 18/04/2019 AccorHotels certified review

Spacious family rooms, two bathrooms and cleaned every day, Reception and bar staff helpful, thank you for amazing stay

Dear Monika, We very much appreciate your comments regarding your stay at the Hotel Mercure Gdynia Centrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Patryk Adrych Guest Experience Manager

Good hotel, good location, good service, good food

Customer review rating 4.4/5

I. K. Business - 14/04/2019 AccorHotels certified review

I can't any more than what I said in the title: all around a very good experience

Dear Ingrid, We very much appreciate your comments regarding your stay at the Hotel Mercure Gdynia Centrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Patryk Adrych Guest Experience Manager

Perfect stay

TripAdvisor rating 4.0/5

Daydream522847 Business - 07/04/2019 TripAdvisor review

Extreme friendly staff, friendly reception, nice restaurant, equilibrate menu with local and topical dishes, room super clean, shower and bath, aprecated really a lot, breakfast with extreme rich offer. Choice for every kind of breakfast.

Dear Guest, Thank you for choosing Mercure Gdynia Centrum Hotel and for your great review! We are pleased to read that you had nice stay and that you like our service and breakfast. We hope to have opportunity to host you again soon. Best Regards, Patryk Adrych Guest Experience Manager

There's definitely room for improvement

Customer review rating 4.4/5

Adrian Couples - 01/04/2019 AccorHotels certified review

The on-site hotel parking lot is a mess. It seems the hotel has no control over it. On the nights when there is a performance in the Gdynia Music Theatre (located just acroos the street) there are hundreds of cars in the street and unfortunately the people who are NOT hotel guests park their cars there. Therefore, the parking lot in front of the hotel gets full very quickly. However, there are NOT any signs that could warn the potential hotel guests about it before entering the parking lot. One gets fully aware of that only when they go all the way up to the parking ticket facility. In case the parking lot is full a hotel guest is forced to back up their car and eventually go all the way around the hotel to the parking lot located at the back of the hotel. That parking lot is not easy to find and seems unsafe and neglected. There is no adequate lightning at night, it has not been renovated in years and occasionally there are some strangers looking as they would be some local homeless people. It doesn't feel like the hotel management pays any attention to that area at all. To make things worse the hotel employees have no knowledge whatsoever of the theater repertoire. In the case when the hotel guest finds the hotel parking lot fully taken by the theatre visitors she or he is not offered any information as to when eventually the hotel parking lot may be available again. This situation is absolutely unacceptable. I cannot understand why the hotel guest is less valuable customer to the hotel management than the random, casual driver just looking for some place to park. Many front desk employees are terribly undertrained. They are all kind and smiley but completely clueless and helpless. Therefore, to handle even a simple guest's request is often beyond their abilities. During my recent stay in the so called privileged room I requested two pairs of slippers which were missing in my room. The front desk employee I was talking to had no idea what the slippers are and why they should be provided to the hotel guests staying in that room. She was trying to persuade me that I am wrong and that slippers were never provided to any guests in that hotel. Of course I knew that was a complete nuisance but thankfully the front desk manager steppped in and quickly solved the problem. Somehow, the slippers miraculously appered in my room in less than 15 minutes. Hovever, it would be unfair not to mention those few trully dedicated and professional employees whom I encountered during my recent stay. Among those ones there is one especially highly professional employee with exceptional customer oriented approach and attitude who is worth mentioning. Her name is Malgorzata and to my knowledge she works in the breakfast restaurant as that is where I saw her every morning. She is truly the essence of old-fashioned kind of Ritz-Carlton customer service. I would visit Gdynia, Poland almost every year for the past 6 years. Although there are many choices including the nearby Courtyard by Marriott Hotel, Malgorzata is one of only few reasons why I keep coming back to the Mercury Gdynia Hotel.

Dear Adrian, Thank you for taking the time to tell us about your experience at the Hotel Mercure Gdynia Centrum. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Patryk Adrych Guest Experience Manager

Great service

Customer review rating 4.4/5

Sg Friends - 24/03/2019 AccorHotels certified review

The services was great, friendly and very helpful. The hotel rooms were clean and comfortable. Breakfast was excellent

Dear Svenja, We very much appreciate your comments regarding your stay at the Hotel Mercure Gdynia Centrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Patryk Adrych Guest Experience Manager

Very pleasant and comfortable stay

Customer review rating 4.4/5

Damian Families - 19/03/2019 AccorHotels certified review

Stayed with the family 2+1 in family room which was very comfortable, clean and equipped with all facility what was expected.

Dear Damian, We very much appreciate your comments regarding your stay at the Hotel Mercure Gdynia Centrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Patryk Adrych Guest Experience Manager

Nice and very confortable

Customer review rating 4.4/5

Antonio Solo - 16/03/2019 AccorHotels certified review

good

Dear Antonio Thank you for taking the time to tell us about your experience at the Hotel Mercure Gdynia Centrum. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Patryk Adrych Guest Experience Manager

great

Customer review rating 4.4/5

Marta-luiza J. Families - 15/03/2019 AccorHotels certified review

super helpful staff. great breakfast. clean and pleasant room. sauna and swimmingpool was great, although it would be nice to add to the hotel description that it is a public swimmingpool and sauna, as it came as a bit of a surprise.

Dear MARTA-LUIZA, We very much appreciate your comments regarding your stay at the Hotel Mercure Gdynia Centrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Patryk Adrych Guest Experience Manager

Good place for the bad weather

TripAdvisor rating 4.0/5

JJCski Business - 14/03/2019 TripAdvisor review

Average room, with a superb view. The main thing I liked a lot - a very good service, starting with a front desk and ending with the cleaning staff. And last, not least breakfast servants very helpful and with a smile. The outside weather did not cooperate, but inside the property - a friendly, "homy" feeling. Thank you.

Dear Guest, Thank you for taking your time and writing a review about Mercure Gdynia Centrum Hotel. It's a great pleasure to receive positive feedback from you. The whole Mercure Gdynia Centrum team appreciates your kind words toward us. Next time, whene the weather will not cooperate we armly welcome to enjoy our Oriental SPA which offers great thai massages and other rituals. We will be more than happy to welcome you again! Best regards, Patryk Adrych Guest Experience Manager

Highly recommended

TripAdvisor rating 4.0/5

lukaszw560 Business - 11/03/2019 TripAdvisor review

A nice, large swimming pool, even if open to general public, which makes it a bit crowded in the evening. Excellent service. A high quality wifi. Delicious breakfast with some regional dishes (different type of herring). Comfortable bed.

Dear Guest, We very much appreciate your positive comments regarding your stay at the Mercure Gdynia Centrum. It was our pleasure to have you as a Guest and we hope you will visit us again soon! You are more than welcome! Sincerely, Patryk Adrych Guest Experience Manager

Perfect location, suboptimally used

Customer review rating 4.4/5

John Business - 02/03/2019 AccorHotels certified review

Stunning view from the hotel window, good food for breakfast, friendly staff. Downside: renovation work next to my hotel room, unnecessary fire alarm followed by a long wait for lifts going operational again, no city plans in the hotel, insufficient info on cultural events and tourist attractions.

Dear Jan, Thank you for taking the time to tell us about your experience at the Hotel Mercure Gdynia Centrum. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We are in the process of renovation, which, apart from the confusion and chaos now, will help change our hotel. We would like to present our new rooms to our guests in few weeks. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Patryk Adrych Guest Experience Manager

Satisfied

Customer review rating 4.4/5

Anonymous Couples - 01/03/2019 AccorHotels certified review

Nice, large room.

Dear METTE BENTDAL L., Thank you for taking the time to tell us about your experience at the Hotel Mercure Gdynia Centrum. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Patryk Adrych Guest Experience Manager

great, as always :)

Customer review rating 4.4/5

Ania A. C. Families - 25/02/2019 AccorHotels certified review

very good service, really nice and professional staff. Extremally cosy room that fully meats our family needs.

Dear Anna, We very much appreciate your comments regarding your stay at the Hotel Mercure Gdynia Centrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Patryk Adrych Guest Experience Manager

Best place to stay in Gdynia

Customer review rating 4.4/5

Wojtek Business - 03/02/2019 AccorHotels certified review

Not many times I can stay so close to the sea port , theater, cinema, city center and the beach. Thats all was just a few hundred meters from my bedroom. A beautiful place especially if you want to have a sea view in the morning and look on ships entering and leaving the port.

Dear Mr.P. Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Daiva Mačiulė General Manager
Customer review rating 4.4/5

Marlena Business - 22/01/2019 AccorHotels certified review

super

Szanowna Pani Marleno, Dziękujemy za wybór Hotelu Mercure Gdynia Centrum. Cieszymy się, że miała Pani udany pobyt i serdecznie zapraszamy do kolejnych odwiedzin. Z wyrazami szacunku, Daiva Mačiulė Dyrektor Hotelu

Tri-City travels

Customer review rating 4.4/5

Shawn B. Couples - 10/01/2019 AccorHotels certified review

I have stayed at the Mercure in Gdynia on a number of occasions and it is a perfect base for exploring the Trojmiasto (Gdynia, Sopot and Gdansk) area. It is in a great location close to the promenade and sandy beach, as well as to the theatre, cinema, restaurants, bars, and main shopping street. The central railway station (Glowna) is around 1km away for trips to Gdansk, and there is a trolleybus stop 200m away from where the route 21 will take you to the seaside resorts of Orlowo and Sopot. The staff are friendly and helpful, and the buffet breakfast is excellent. There is also a swimming pool and gym. A good place to stay without the premium prices of accommodation in Gdansk and Sopot.

It was really awesome

Customer review rating 4.4/5

A. R. Solo - 06/01/2019 AccorHotels certified review

I had great time as usual because I normally stay in mercure hotel whenever am in gydnia

It was nice stay, location and service

Customer review rating 4.4/5

Lukas S. Couples - 06/01/2019 AccorHotels certified review

Welcoming, warm, room was ok - clean but shower would need more deep cleaning, pool was definitely plus, missed gym. Breakfast was great with local produce. Lift situation was disappointing as there are only 3 lift and not available stairway which could be much quicker.

Really pleasent stay

Customer review rating 4.4/5

Anonymous Couples - 04/01/2019 AccorHotels certified review

Nice hotel, great view, delicious breakfast and big swimming pool.

Dear Mr.V. Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Daiva Mačiulė General Manager

Exceeded expectations

Customer review rating 4.4/5

Ævar K. Couples - 03/01/2019 AccorHotels certified review

The hotel is very nice - spacious rooms. The staff is exceptional. We where upgraded to a higher floor by a very friendly receptionist and the service at the bar was great.

Dear Mr.K., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Daiva Mačiulė General Manager
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