Hotel Mercure Lublin Centrum 3 stars

TripAdvisor rating 4.0/5 467 reviews
Hotel Mercure Lublin Centrum
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Room 1

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Hotel extras

  • Advantage 1

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • ParkingPaying
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • 100% non-smoking hotel
  • Air conditioned
  • LUBLIN AIRPORTPaying
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Laundry
  • Cash machine
Catering
  • Breakfast
  • 1 restaurant(s)
  • Room service
Leisure and activities
  • Fitness centre
  • Jogging track (Nearby)
Business services
  • 8 meeting room(s)
  • Web Corner on a Mac

Hotel location

Hotel Mercure Lublin Centrum

Al. Raclawickie 12
20-037
lublin
poland

Tel: +48815332061

Fax: (+48)81/5333021

Contact email

Check-in from 14h00

Check out up to 12h00

  • FROM BUS STATION. :   10,18,31,57 Ogrod Saski

  • LUBLIN GLOWNY :   13,20 KUL

  • By plane

    FRYDERYK CHOPIN At 175km / 108.74 miles

  • By plane

    LUBLIN AIRPORT At 14km / 8.7 miles - Shuttle paying

  • By train

    LUBLIN CENTRAL STATION At 4km / 2.49 miles

GPS :51.247902, 22.546361

Our accommodations

Choose from a range of options: a Standard or Superior Room or a suite and take advantage of our wide range of additional services.

Standard Room with one double bed

  • Max. number of persons: 2
  • Area: From 19
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Nespresso machine
  • Bathrobe

Superior Room with one double bed

  • Max. number of persons: 2
  • Area: From 19
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Nespresso machine
  • Bathrobe

Classic Room with separate twin beds

  • Max. number of persons: 2
  • Area: From 19
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Nespresso machine
  • Bathrobe

Standard Room with joined twin beds

  • Max. number of persons: 2
  • Area: From 19
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Nespresso machine
  • Bathrobe

Spacious family room with bedroom with large bed and living room with sofa

  • Max. number of persons: 4
  • Area: From 30
  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Nespresso machine(...)

Spacious room for disabled person and guardian, composed of two bedrooms.

  • Max. number of persons: 3
  • Area: From 38

Suite with one double bed

  • Max. number of persons: 2
  • Area: From 38
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Nespresso machine
  • Bathrobe

Suite with one double bed and a sofa

  • Max. number of persons: 4
  • Area: From 38
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Nespresso machine
  • Bathrobe

Our restaurants and bars

WINESTONE

Type of cuisine: International

Discover Winestone and enjoy unique aromatic wines accompanied by dishes that will surprise you with taste and their innovative form. With contemporary design making for a casual and relaxed atmosphere Winestone is a true essence of the Mercure feel.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 8

  • Maximum size: 202

  • Maximum capacity: 220 people

  • Maximum banquet capacity: 100 people

Find out more

Our guest reviews for
Hotel Mercure Lublin Centrum

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.5/5

2,169 reviews

tripadvisor

TripAdvisor Rating 4.0/5

467 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Great Staff, clean and tidy rooms and good restaurant & bar.

Customer review rating 4.5/5

Paul Business - 05/11/2019 Confirmed reviews AccorHotels

I enjoyed my stay very much. Lublin is a lovely place to visit and it makes it all the better knowing there is somewhere great to stay.

Dear Paul A., We very much appreciate your comments regarding your stay at the Hotel Mercure Lublin Centrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Aneta Barszczewska-Szczepaniak General Manager

Satisfied

Customer review rating 4.5/5

Anonymous Business - 03/11/2019 Confirmed reviews AccorHotels

Very helpful staff. This is a much older hotel than some Mercure hotels but still is very comfortable and in a good position in the city.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Aneta Barszczewska-Szczepaniak General Manager

Meeting Point in Lublin

Customer review rating 4.5/5

Niromoli Business - 30/10/2019 Confirmed reviews AccorHotels

Everything very good, as usual. This structure is always my reference point when I am in the area. Nice Welcome on the arrive by friendly personnel, good and comfortable rooms, very good services. Good location both for touristic and for professional purposes. At the moment a new building is in construction just in front of the hotel, I suppose for future enlargement/developement, but no disturb at all during the stay due to noise or else (maybe in the street circulation nearby).

Dear Nicola R., We very much appreciate your comments regarding your stay at the Hotel Mercure Lublin Centrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Aneta Barszczewska-Szczepaniak General Manager

Internet connection was very bad.

Customer review rating 4.5/5

Martin Business - 25/10/2019 Confirmed reviews AccorHotels

Internet connection was very bad. I used two devices but connection was very slow and unstable at both. Most likely it was not caused by wi-fi because wi-fi signal was strong. The hotel is nice, breakfast good and staff perfect but I cannot stay again at this hotel because it is critical for me to have a good and stable internet connection at my business trips.

Dear Martin L., Thank you for taking the time to tell us about your experience at the Hotel Mercure Lublin Centrum. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Aneta Barszczewska-Szczepaniak General Manager

The best hotel I have ever seen

Customer review rating 4.5/5

Issa A. Business - 24/10/2019 Confirmed reviews AccorHotels

The staff are so helpful , cleanliness is amazing, and it's super quiet

Customer review rating 4.5/5

Anonymous Friends - 13/10/2019 Confirmed reviews AccorHotels

Everything was good. Thank you for the drink vouchers. The little old man that works the bar at night is very sweet. And the girls that work the check in are very nice as well.

Dear Dylan S., We very much appreciate your comments regarding your stay at the Hotel Mercure Lublin Centrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Aneta Barszczewska-Szczepaniak General Manager

Nicely renovated old hotel

Customer review rating 4.5/5

Mervyn L. R. Couples - 19/09/2019 Confirmed reviews AccorHotels

The rooms were much better than when we stayed three years ago. pity there are no showers, only showers over bath. The tomato soup was perfect! Car parking in only just adequate.

Friendly, clean hotel.

Customer review rating 4.5/5

Geofftl1000r Friends - 08/09/2019 Confirmed reviews AccorHotels

Only stayed one night but the staff were friendly, hotel was well maintained and rooms clean.

Dear Geoffrey H., We very much appreciate your comments regarding your stay at the Hotel Mercure Lublin Centrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Aneta Barszczewska-Szczepaniak General Manager

Worth to stay

Customer review rating 4.5/5

Agnieszka Couples - 01/09/2019 Confirmed reviews AccorHotels

Great helpful staff , high standard of service , great breakfast, also great location , few minutes walk to big shopping center and old town square and bus stop. Totally recommended

Dear Agnieszka, We very much appreciate your comments regarding your stay at the Hotel Mercure Lublin Centrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Aneta Barszczewska-Szczepaniak General Manager

Good place for a short trip to Lublin

Customer review rating 4.5/5

Michal Families - 01/09/2019 Confirmed reviews AccorHotels

We stayed in an apartament. It was clean and spacious. Sofabed was comfortable and hygenic (inside mattress), while the main bed was far too soft (subjective). The hotel is well managed: excellent breakfast selection and professional staff. The location is also good - a nice park across the street and a walking distance to the Old Town.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Aneta Barszczewska-Szczepaniak General Manager

very nice welcome

Customer review rating 4.5/5

Anonymous Couples - 14/08/2019 Confirmed reviews AccorHotels

The staff at the hotel was particularly welcoming. We had a nice stay!

Madame P., Nous vous remercions pour vos commentaires suite à votre séjour à Hotel Mercure Lublin Centrum. C’est avec grand plaisir que nous recevons vos compliments. Aussi, nous ne manquerons pas de partager vos appréciations avec toute notre équipe. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable. Dans l’attente de vous accueillir de nouveau, nous vous prions de croire, Madame/ Monsieur, en l’expression de nos sentiments les meilleurs Aneta Barszczewska-Szczepaniak General Manager

Good hotel

Customer review rating 4.5/5

Tyke Solo - 30/07/2019 Confirmed reviews AccorHotels

Nice hotel in good location

Dear Tyke T., We very much appreciate your comments regarding your stay at the Hotel Mercure Lublin Centrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Aneta Barszczewska-Szczepaniak General Manager

Almost perfect - only room safe to small

Customer review rating 4.5/5

Sylwester Business - 18/07/2019 Confirmed reviews AccorHotels

Everything was good - I would rate 10 if the room safe was large enough to store a laptop there.

Dear Sylwester K., We very much appreciate your comments regarding your stay at the Hotel Mercure Lublin Centrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Aneta Barszczewska-Szczepaniak General Manager

good price

Customer review rating 4.5/5

Aleko Couples - 16/07/2019 Confirmed reviews AccorHotels

good price, close to the city centre, delicious breakfast

Dear Aliaksandr K., We very much appreciate your comments regarding your stay at the Hotel Mercure Lublin Centrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Aneta Barszczewska-Szczepaniak General Manager

Nice, refurbished hotel

Customer review rating 4.5/5

Goran Solo - 25/06/2019 Confirmed reviews AccorHotels

Clean room with modern interior. Good breakfast.

Dear Goran A., We very much appreciate your comments regarding your stay at the Hotel Mercure Lublin Centrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Aneta Barszczewska-Szczepaniak General Manager

Well run friendly hotel

Customer review rating 4.5/5

Wanda T. Solo - 19/04/2019 Confirmed reviews AccorHotels

I was expected which hasn’t been always the case my last few hotels with Accor. I was upgraded and received a room away from lifts as requested. There was a delicious chocolate cake in my room with two bottles of water which was added each day!! Location is great. Staff helpful. Breakfast was the best so far. So many choices. The staff made me a fresh carrot juice and brought me a coffee!! I felt really special!! Will definitely return

Dear Wanda T., We very much appreciate your comments regarding your stay at the Hotel Mercure Lublin Centrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Aneta Barszczewska-Szczepaniak General Manager

Good hotel, a bit old style with carpets everywhere

Customer review rating 4.5/5

Ac Business - 03/03/2019 Confirmed reviews AccorHotels

The breakfast is not "international" since for sweet foods there is only (not always) croissant and some strange little squared sort of strudel... not cakes nor cookies... Lots of salty foods instead. Please balance it!

Dear Alfonso C., Thank you for taking the time to tell us about your experience at the Hotel Mercure Lublin Centrum. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Aneta Barszczewska-Szczepaniak General Manager

Extreme help after losing bank cards

Customer review rating 4.5/5

Geeteeski1 Solo - 16/01/2019 Confirmed reviews AccorHotels

The location ,room and restaurant are fine.The staff were exceptionally kind and helpful after an unfortunate occurrence with my wallet

Dear Greg t., We very much appreciate your comments regarding your stay at the Hotel Mercure Lublin Centrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Aneta Barszczewska-Szczepaniak General Manager

One can't find a better breakfast on the road!

Customer review rating 4.5/5

Ms Business - 14/01/2019 Confirmed reviews AccorHotels

Very pleasant!

Dear Mariusz S., We very much appreciate your comments regarding your stay at the Hotel Mercure Lublin Centrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Aneta Barszczewska-Szczepaniak General Manager

Disappointed

Customer review rating 4.5/5

Zygmunt Business - 10/01/2019 Confirmed reviews AccorHotels

The room smelled musty, in the bathroom was mold.

Dear Zygmunt P., Thank you for taking the time to tell us about your experience at the Hotel Mercure Lublin Centrum. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Aneta Barszczewska-Szczepaniak General Manager
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