Hotel Mercure Lublin Centrum 3 stars

TripAdvisor rating 4.0/5 435 reviews
Hotel Mercure Lublin Centrum
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This hotel is Planet 21 Silver

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowed
  • 100% non-smoking hotel
  • Air conditioned
  • LUBLIN AIRPORT
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-out
  • Laundry
Catering
  • Breakfast
  • 1 restaurant(s)
  • Room service
Leisure and activities
  • Fitness centre
  • Jogging track Nearby
Business services
  • 11 meeting room(s)
  • Copy/print service available

Hotel location

Hotel Mercure Lublin Centrum

Al. Raclawickie 12
20-037
lublin
poland

Tel: +48815332061

Fax: (+48)81/5333021

Contact email

Check-in from 14h00

Check out up to 12h00

  • FROM BUS STATION. :   10,18,31,57 Ogrod Saski

  • LUBLIN GLOWNY :   13,20 KUL

  • GDYNIA-WARSAW-LUBLIN :   5203K LUBLIN

  • WROCLAW-LUBLIN :   6201K LUBLIN

  • ZAKOPANE-KRAKOW-LUBLIN :   3201K LUBLIN

  • By plane

    FRYDERYK CHOPIN At 175km / 108.74 miles

  • By plane

    LUBLIN AIRPORT At 14km / 8.7 miles - Shuttle paying

  • By train

    LUBLIN CENTRAL STATION At 4km / 2.49 miles

GPS :51.247902, 22.546361

Our accommodations

Choose from a range of options: a Standard or Superior Room or a suite and take advantage of our wide range of additional services.

Standard Room with one double bed

  • Max. number of persons: x2
  • Area: From 19
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk
  • Bathrobe(...)

Superior Room with one double bed

  • Max. number of persons: x2
  • Area: From 19
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk
  • Bathrobe(...)

Classic Room with separate twin beds

  • Max. number of persons: x2
  • Area: From 19
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk
  • Bathrobe(...)

Standard Room with joined twin beds

  • Max. number of persons: x2
  • Area: From 19
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk
  • Bathrobe(...)

Superior Room with joined twin beds

  • Max. number of persons: x2
  • Area: From 19
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk
  • Bathrobe(...)

Suite with one double bed

  • Max. number of persons: x2
  • Area: From 38
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk
  • Bathrobe(...)

Suite with one double bed and a sofa

  • Max. number of persons: x4
  • Area: From 38
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk
  • Bathrobe(...)

Our restaurants and bars

WINESTONE

Type of cuisine: International

Discover Winestone and enjoy unique aromatic wines accompanied by dishes that will surprise you with taste and their innovative form. With contemporary design making for a casual and relaxed atmosphere Winestone is a true essence of the Mercure feel.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 11

  • Maximum size: 175 m²

  • Maximum capacity: 220 people

Find out more
Hotel Mercure Lublin Centrum Meeting Room

Our guest reviews for
Hotel Mercure Lublin Centrum

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.5/5

1,911 reviews

tripadvisor tripadvisor

TripAdvisor Rating 4.0/5

435 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2018

Good hotel, a bit old style with carpets everywhere

Customer review rating 4.5/5

Ac Business - 03/03/2019 AccorHotels certified review

The breakfast is not "international" since for sweet foods there is only (not always) croissant and some strange little squared sort of strudel... not cakes nor cookies... Lots of salty foods instead. Please balance it!

Dear Alfonso C., Thank you for taking the time to tell us about your experience at the Hotel Mercure Lublin Centrum. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Aneta Barszczewska-Szczepaniak General Manager

Extreme help after losing bank cards

Customer review rating 4.5/5

Geeteeski1 Solo - 16/01/2019 AccorHotels certified review

The location ,room and restaurant are fine.The staff were exceptionally kind and helpful after an unfortunate occurrence with my wallet

Dear Greg t., We very much appreciate your comments regarding your stay at the Hotel Mercure Lublin Centrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Aneta Barszczewska-Szczepaniak General Manager

One can't find a better breakfast on the road!

Customer review rating 4.5/5

Ms Business - 14/01/2019 AccorHotels certified review

Very pleasant!

Dear Mariusz S., We very much appreciate your comments regarding your stay at the Hotel Mercure Lublin Centrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Aneta Barszczewska-Szczepaniak General Manager

Disappointed

Customer review rating 4.5/5

Zygmunt Business - 10/01/2019 AccorHotels certified review

The room smelled musty, in the bathroom was mold.

Dear Zygmunt P., Thank you for taking the time to tell us about your experience at the Hotel Mercure Lublin Centrum. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Aneta Barszczewska-Szczepaniak General Manager

One night stop over

Customer review rating 4.5/5

Adrian C. Couples - 07/01/2019 AccorHotels certified review

Very polite check in, nice comfortable room and an excellent self service breakfast.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Aneta Barszczewska-Szczepaniak General Manager

Wonderful cozy hotel in a very beautiful Lublin

Customer review rating 4.5/5

Elena B. Solo - 06/01/2019 AccorHotels certified review

The hotel is very conveniently located, you can walk to the Old Town, where there are many restaurants, museums, you can take a bus or a trolleybus to the Central Bus Station or the Central Railway Station within five minutes walk. In 15 minutes is a large shopping center. The hotel itself is very cozy, wonderful welcoming atmosphere, it was very nice to return in a cold evening to a warm hotel room, drink hot tea The breakfasts are very good, from freshly squeezed juice to all kinds of cold and hot dishes, delicious bread and aromatic coffee. I spent more than a week at the hotel and am very grateful for a wonderful stay.

Dear Elena B., We very much appreciate your comments regarding your stay at the Hotel Mercure Lublin Centrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Aneta Barszczewska-Szczepaniak General Manager

my stay at the mercure

Customer review rating 4.5/5

M. H. Solo - 04/01/2019 AccorHotels certified review

outstanding. very comfortable, fantastic staff. felt so welcome from the second of my arrival until I left,

Dear h. M., We very much appreciate your comments regarding your stay at the Hotel Mercure Lublin Centrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Aneta Barszczewska-Szczepaniak General Manager

still life

Customer review rating 4.5/5

Olek Couples - 21/12/2018 AccorHotels certified review

Clean bedding is really important and it was OK. All the rest inside the room still normal, but makes impression room is very popular and frequently used. Heating was not operational and room temperature was good for me and just in case, portable heater was kindly offered by staff. Situation was developing so, that appeared parking is not free when car was already parked. However there is a posibility drop car outside parking area nearby as it was informed on reception. Smell of the breakfast was nice, but 10 Euro per person sounds not optimistic. Breakfast we found not far from hotel with twice less price.

Dear Oleksandr K., We very much appreciate your comments regarding your stay at the Hotel Mercure Lublin Centrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Aneta Barszczewska-Szczepaniak General Manager

I hope next stay might be better

Customer review rating 4.5/5

Anonymous Solo - 18/12/2018 AccorHotels certified review

quite noisy from other guests - no seats available in Restaurant for breakfast (all occupied by group of bus travellers - waiting time more than 30 minutes !!!)

Dear Christian S., Thank you for taking the time to tell us about your experience at the Hotel Mercure Lublin Centrum. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Aneta Barszczewska-Szczepaniak General Manager

Concert Night

Customer review rating 4.5/5

Keith Families - 30/11/2018 AccorHotels certified review

We had a lovely stay at the hotel, perfect location. The room was excellent and the staff were very friendly and helpful.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Aneta Barszczewska-Szczepaniak General Manager

great to return and be recognised from previous visit demonstrating attention to detail

Customer review rating 4.5/5

Andrew B. Business - 30/11/2018 AccorHotels certified review

pleasant

Dear Andrew B., We very much appreciate your comments regarding your stay at the Hotel Mercure Lublin Centrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Aneta Barszczewska-Szczepaniak General Manager

Overall good hotel, full 3 stars

Customer review rating 4.5/5

Anonymous Business - 09/11/2018 AccorHotels certified review

The room were functional, maybe not everywhere was perfectly clean but the overall was good. Also the reception staff was very helpful. If you want to know a section where you can improve is the attitude of some waiters in the restaurant (Not everyone, just few), if they can show a little more happiness and effort it would be nice.

Dear Ahmed Iqbal R., Thank you for taking the time to tell us about your experience at the Hotel Mercure Lublin Centrum. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Aneta Barszczewska-Szczepaniak General Manager

Great, with mostly supportive and understanding staff

Customer review rating 4.5/5

Ali Couples - 31/10/2018 AccorHotels certified review

The stay was great. Most staff are very understanding and go out of the way to help you. Next time I will try to remember their names. Unfortunately the suite we always stay in was not available, so the room was small, but the experience was lovely.

Dear aly w., We very much appreciate your comments regarding your stay at the Hotel Mercure Lublin Centrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Aneta Barszczewska-Szczepaniak General Manager

Great

Customer review rating 4.5/5

B. Business - 30/10/2018 AccorHotels certified review

The hotel can exchange key to the rooms.

Dear Barbara B., We very much appreciate your comments regarding your stay at the Hotel Mercure Lublin Centrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Aneta Barszczewska-Szczepaniak General Manager

Great location comfy and clean

Customer review rating 4.5/5

Lisa Friends - 02/10/2018 AccorHotels certified review

Comfortable and clean, great buffet breakfast but bar v expensive compared to local area worth walking into town

Dear Lisa P., We very much appreciate your comments regarding your stay at the Hotel Mercure Lublin Centrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Aneta Barszczewska-Szczepaniak General Manager

Unique hospitality experience

Customer review rating 4.5/5

Marcin Business - 14/09/2018 AccorHotels certified review

I experienced a special week for me and my Company guests during my stay - very creative surprise :-) I had a breakfast with the Hotel Managing Director when I could share my findings and give feedback on how to futher improve customer experience (I'm a frequent guest in this hotel). Generally, the staff is great, committed and there is no rotation.

Szanowny Panie, Bardzo dziękuję za napisanie opinii z pobytu w hotelu Mercure Lublin Centrum. Z ogromną przyjemnością czytałam Pana recenzję. Jest mi bardzo miło dowiedzieć się, że jakość naszych usług została przez Pana tak wysoko oceniona. Tak wspaniałą opinią podzielę się z całym naszym zespołem. Jeszcze raz gorąco dziękujemy i zapraszamy ponownie, a czekając na tę okoliczność przesyłamy pozdrowienia. Z poważaniem, Aneta Barszczewska-Szczepaniak Dyrektor Hotelu

Almost as good as always - a bit noisier because of a building site nearby

Customer review rating 4.5/5

Marek Business - 13/09/2018 AccorHotels certified review

Clean, friendly, tasty. But why can't I disable the air conditioner simply by opening the window? It takes one switch, one permanent magnet, one REED relay or a Hall sensor. No rocket science!

Dear Marek K., Thank you for taking the time to tell us about your experience at the Hotel Mercure Lublin Centrum. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Aneta Barszczewska-Szczepaniak General Manager

Very good service

Customer review rating 4.5/5

Magda Families - 12/09/2018 AccorHotels certified review

This is a 3* property in a good location. Staff is doing tremendous job in providing service. Tasty breakfast and steaks at Winestone restaurant. Got upgraded to a suite and received welcome gift as well as drink vouchers as Le Club Accor Gold member. Would definitely stay again.

Dear Magdalena K., We very much appreciate your comments regarding your stay at the Hotel Mercure Lublin Centrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Aneta Barszczewska-Szczepaniak General Manager

Very good welcome. Nice staff

Customer review rating 4.5/5

Anonymous Business - 11/09/2018 AccorHotels certified review

Nice welcome Room was clean, confortable Breakfast is good but I would appreciate fresh coffe not done by automatic machine Jam and cereal recipients are not easy to use. Bowl for cereal are not easy to find.

Monsieur P., Nous vous remercions pour vos commentaires suite à votre séjour à Hotel Mercure Lublin Centrum. C’est avec grand plaisir que nous recevons vos compliments. Aussi, nous ne manquerons pas de partager vos appréciations avec toute notre équipe. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable. Dans l’attente de vous accueillir de nouveau, nous vous prions de croire, Monsieur, en l’expression de nos sentiments les meilleurs. Aneta Barszczewska-Szczepaniak General Manager

excellent service

Customer review rating 4.5/5

D. H. K. Business - 08/09/2018 AccorHotels certified review

If I visit Lublin again, absolutely I will be back to your Hotel.

Dear K. D., We very much appreciate your comments regarding your stay at the Hotel Mercure Lublin Centrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Aneta Barszczewska-Szczepaniak General Manager
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