Hotel - Hotel Mercure Czestochowa Centrum
Mercure Hotel Mercure Hotel

Hotel Mercure Czestochowa Centrum

3.5/5 334 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel does not have a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • WIFI in the communal areas
    • WiFi in your room
  • Parking
    • Outdoor car park: PLN 29 per day (coaches: PLN 75 per day) (Paying)
    • Bus/coach parking area (Paying)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Pets allowed 35  PLN
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Airport shuttle
    • BALICE - KRAKOW (Paying)
    • OKECIE WARSZAWA (Paying)
    • PYRZOWICE KATOWICE (Paying)
  • Languages spoken at the hotel
    • German
    • English
    • Italian
    • Polish
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 8AM (Paying)
    • LATE CHECK-OUT UP TO 6PM (Paying)
  • Laundry
    • Dry cleaning / Ironing
    • Ironing room
    • Shoe shine machine
  • Gift shop/newspaper shop
  • Porter

Leisure and activities

  • Clay tennis court  (Nearby)
  • Other sports activities
    • Bike rack facilities
    • Athletics stadium (Nearby)
    • Basketball facilities (Nearby)
    • Bowling (Nearby)
    • Football (Nearby)
    • Horse riding (Nearby)
    • Jogging track
    • Squash court (Nearby)
    • Table tennis (Nearby)

Catering

  • Breakfast
  • 1 restaurant(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24H
    • Opening hours : Week-end 24H

Business services

  • 3 meeting room(s)
  • Web Corner on a Mac
See all services

Hotel location

Our rooms

Choose from a Standard Room with a view of the city or a Superior Room with a view of the garden.

  • 102 rooms
  • 100% non-smoking hotel
  • 2 rooms for people with reduced mobility
  • 6 family rooms
  • Extra bed in room for adult
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Free in-room mineral water
    • Telephone
    • Radio in room
    • Opening windows
    • Remote control TV
    • WiFi in your room
    • Baby bed
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Direct dial telephone
    • Coffee/tea making facilities
    • Minibar
    • Shower
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Keycard-operated door locks
    • Deadbolts and/or locks in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

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4.2/5 AccorHotels Rating 1,725 reviews

Our guest reviews for Hotel Mercure Czestochowa Centrum

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
3.5/5 TripAdvisor Rating 334 reviews
Severino M. Business - 04/07/2018 AccorHotels certified review

hotel is very good enjoyable stay, the only problem was with the road noise.

Michael G. Business - 08/06/2018 AccorHotels certified review
« Perfectly adequate »

Friendly staff, excellent food. Hotel is 'old' but that is difficult to change

Joanna K. U. Families - 20/05/2018 AccorHotels certified review
« Clean, comfotable, very nice staff, baby friendly »

We were staying for 2 night with our 8 month old son We got spacious room, comfortable cot for the baby All staff was really nice snd helpful, we wven got special meal for our baby son Bathrooms clean Comfortable bed

Anonim Business - 26/04/2018 AccorHotels certified review
« Comunism era hotel »

Very old bulding and a big improvment needed if I would ever conider to stay there again

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sir, Thank you for taking the time to tell us about your experience at the Hotel Mercure Czestochowa Centrum. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. I am sorry that your experience did not meet your expectations and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Krzysztof Tuszycki General Manager

Mjb Friends - 21/04/2018 AccorHotels certified review
« It was fine »

The hotel was fine, the staff were helpful, the only thing I do find somewhat frustrating, I am a silver club member and receive a welcome drinks voucher for every member of my party, where I have booked the room. At your hotel I received a voucher for myself and the person sharing my room but not the other two guests in a different room, likewise no points rr the second room have been added to my Accor account, just doesn't feel right

Anonymous Business - 02/03/2018 AccorHotels certified review
« Visit at friends. »

Good hotel with great hospitality. Rooms could be refreshed but all required facilities are available and working properly. For me personally the biggest benefit is possibility to make own tea and coffee at the room.

Business - 11/02/2018 TripAdvisor review
« Mercury centrum »

The hotel was pretty eaverage. Rooms and hotel in general were pretty dated. Lacked any pleasant facilities like a bar. Restaurant was basic. Menu was pretty basic also. Rooms in need of an update as was the hotel.

Friends getaway - 05/01/2018 TripAdvisor review
« new year en Czestohova »

The rooms are very old , on the floor uncomfortable to walk without shoes - very dirty. The rooms look very modest. As a Platinum card holder , I did not have any signs.Air conditioning in room did not work at all.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sir, Thank you for writing to us with opinion about our hotel. We are sorry to hear that your stay at our establishment did not meet your expectations. We are sorry to have inconvenienced you on your visit to Czestochowa. Your complaint has inspired us to re-train housekeeping staff. Now, all employees have been reminded that the appropriate procedures. Please accept our most sincere apologies. We hope that your next stay with us will better meet our standard of excellence. Sincerely, Krzysztof Tuszycki General Manager

Meta Couples - 03/01/2018 AccorHotels certified review
« Perfect stay »

The hotel is very clean, the staff is very friendly. The check-in was quick. We loved the view from the window and the location. Would definitely choose this hotel again. Highly recommended!

kamilbro Business - 18/12/2017 TripAdvisor review
« rooms and bathrooms from the 90s for a high price »

Business trip in December 2017, rooms and bathrooms from the 90s for a high price, it would be useful to renovate the hotel or reduce prices. Rest on the middle level. Level too low for such a high price.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sir, Thank you for writing to us with opinion about our hotel. We are sorry to hear that your stay at our establishment did not meet your expectations. We are sorry to have inconvenienced you on your visit to Czestochowa. We are under renovation process which will bring new, modern and comfortable design as soon as possible. Please accept our most sincere apologies. We hope that your next stay with us will better meet our standard of excellence. Sincerely, Krzysztof Tuszycki General Manager

Anonymous Business - 16/12/2017 AccorHotels certified review
« Key Account Buinesss Manager »

Room and bathrooms were cold, shower did not operate correctly and water was warm not hot. Not had this experience before from an Accor hotel.

Zofia Families - 22/08/2017 AccorHotels certified review

Nice staff

Danuta Solo - 17/08/2017 AccorHotels certified review
« Very good service and friendly staff »

I have stayed in this hotel before and I would recommend.

Barbara Families - 06/07/2017 AccorHotels certified review
« Great Location and great reception experience but missing some basics »

Very friendly and helpful reception, however housekeeping was poor on replacing tea/coffee and taking away dirty dishes. Bathroom needs updating and would be better for you if there was a bar in house

Anonymous Friends - 29/06/2017 AccorHotels certified review
« The AC worked very poorly. The breakfast was not very good and neither was the service. »

The hotel was dingy , dark and needs some tender loving care. Would not recommend this hotel to anyone.

Car T. Friends - 25/06/2017 AccorHotels certified review
« Good hotel in Czestochowa »

Good location for traveeler by car, bigger room than in Ibis hotel chain. Rather expensive breakfast.

Tomasz Business - 17/06/2017 AccorHotels certified review

Excelence room !!!!!!

Pauline Couples - 16/06/2017 AccorHotels certified review
« Hotel close to Jasna Gora »

Very good breakfast and excellent situation

Joanna Business - 11/06/2017 AccorHotels certified review
« Average »

The customer service excellent. The rest - average.

Laurent Business - 10/06/2017 AccorHotels certified review
« Could easily do better »

Bonjour, While the breakfast is good with a good service, it is different for the room. I had the nb 107, there was a water leak in the bath room (I said it when I left). The noise is really high due to the road which has traffic all night, so I could not sleep good. Also the air conditioning is not working, just ventilation is available and the room was too warm. After the second night, when I came back, the carpet and the small towel disappeared from the bath room, letting only the large towel available. Parking side, it is quite small, considering the size of the hotel, it should be bigger.

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