Hotel - Hotel Mercure Poznan Centrum
Mercure Hotel Mercure Hotel

Hotel Mercure Poznan Centrum

4.0/5 670 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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From 224.00 PLN Non member rate
From 201.60 PLN Member's rate Members’ Rate, join while you book
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet (Paying)
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking (Paying)
    • Outdoor car park PLN 65 per day (Paying)
    • Public indoor parking (Paying)
    • Bus/coach parking area (Paying)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pets allowed 50  PLN
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • POZNAN LAWICA
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 8AM (Paying)
    • LATE CHECK-OUT UP TO 6PM (Paying)
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Laundromat
    • Shoe shine machine
  • Boutiques/shopping
    • Cash machine (Nearby)
    • Currency exchange
    • Gift shop/newspaper shop (Paying)
  • Porter
  • Concierge

Leisure and activities

  • Fitness centre
  • Sauna

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 hours
    • Opening hours : Week-end 24 hours

Business services

  • 13 meeting room(s)
  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

Choose from a range of options: a cozy Standard Room, or a spacious Superior or Privilege Room and take advantage of our wide range of additional services.

  • 228 rooms
  • 100% non-smoking hotel
  • 2 rooms for people with reduced mobility
  • 159 family rooms
  • Extra bed in room for adult
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Free in-room mineral water
    • TV with on-screen billing info
    • Data port in room
    • Web TV
    • Radio in room
    • WIFI in your room
    • Radio in bathroom
    • Direct dial telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Baby bed
    • High speed transmission line
    • RJ 11 outlet
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Minibar
    • Bathtub
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.5/5 AccorHotels Rating 3,779 reviews

Our guest reviews for Hotel Mercure Poznan Centrum

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 670 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Christoph Business - 11/02/2019 AccorHotels certified review
« Top Hotel, amazing Staff, great Rooms »

I really enjoyed my stay with the Mercury Poznan. The staff is super friendly and helpful. From Reception to Restaurant everything perfect. My room was very clean and always ready for me to come back to and relax. Also really enjoyed the Sauna. The parking was a bit confusing as nobody seemed to know how to properly explain the use of the week ticket. I would recommend this hotel to anyone wanting to stay in Poznan. Thanks. Christoph

Grzegorz Couples - 10/02/2019 AccorHotels certified review
« Super »

Super

Helgi Friends - 01/02/2019 AccorHotels certified review
« Exelent »

The room was very good and all service to. The staff was exelent.

Ilw Business - 31/01/2019 AccorHotels certified review
« Very friendly staff - well looked after »

Lovely room and hotel in good condition. Drilling noise at 7.30am not great but hotel being done up so can’t really complain

Ja Business - 25/01/2019 AccorHotels certified review
« ja jan 2019 »

VERY GOOD AS USUAL... PS : I PREFER MY FORMER ROOM ;)

Markus N. Business - 19/01/2019 AccorHotels certified review
« perfect »

first time, and for sure not the last time at this hotel - reception -> perfectly friendly and top professionell - room -> a bit to old, but I know that you a renovating the hotel and I had sawn the new one which are really nice and modern - restaurant -> delicious food for a good price

Anonymous Business - 17/01/2019 AccorHotels certified review
« Nothing special »

perfect. fyi, I experienced a sport session in the complex very close from your hotel, this was arranged by my colleague. Maybe this could be a service you could implement...

Anonymous Business - 13/01/2019 AccorHotels certified review
« Super. »

Super.

Our hotel has responded to the review
Our hotel has responded to the review

Panie Mariuszu, Bardzo dziękujemy za podzielenie się swoją opinią oraz zapraszamy do Mercure Poznań Centrum ponownie! Pozdrawiam, Łukasz Rudziński Zastępca Dyrektora Hotelu

Sebastian Friends - 07/01/2019 AccorHotels certified review
« Great Service, good location. »

My stay was short, but it was very good. The Stuff was very helpful and friendly. Room was clean. The location is very good - very close to the main rail station and city center.

Friends getaway - 05/01/2019 TripAdvisor review
« Staff very strange((( »

There were two problems : in the bathroom the mixer was broken and the water did not go away , after telling the staff , the reaction was not followed. The second problem, the rate was clearly stated that Breakfast is included, but the receptionist asked for additional payment . Such problems are unacceptable for ltels of this level .

Our hotel has responded to the review
Our hotel has responded to the review

Dear T4710KJigork, Thank you for your opinion. We are very sorry for the inconvenience in the bathroom. It is unacceptable that problem was not solved in a proper way. Please accept our sincere apologies. When it comes to breakfast included in the price it is possible that it was a system failure, but to verify it please be so kind and give us more details about your stay, so we can the reason and solve the issue. If it was an unfortunate system failure we will of course offer you the refund of breakfast cost. Please be so kind and write your name and date of your stay to H3393-FO1@ACCOR.COM and give us a chance to rebuild your trust. I am looking forward to hearing from you. Kind Regards, Agnieszka Lange Front Office Shift Leader

Andrea Business - 03/01/2019 AccorHotels certified review
« A long stay, very nice feels like at home »

New room are great, it s totally different from old one. Looks like a new and different hotel. I appreciate new bathroom with big shower, the possibility to totally control air conditioner, new great bed and TV. Maybe the only little cons is the space for small stuff (no pocket in the room all stay on the desks). The staff is great, thanks to Stefania, Ania, Anna and all staff of front desk and Winestone.

Anonymous Business - 23/12/2018 AccorHotels certified review

Great as always. But new rooms are much better! Especially the bed is much more comfortable. Shower instead of a bathtub is a plus. Friendly staff, but that's been the case for years :)

Agnieszka Families - 21/12/2018 AccorHotels certified review
« Always great »

We always enjoy our stay in Mercure Poznan centre. Great breakfast, amazing staff ( breakfast lady recognise us even though we come just few times a year) , very helpful reception and spot on housekeeping. We always highly recommend it to our friends visiting Poznan.

Johannes Business - 07/12/2018 AccorHotels certified review
« Service higher then expected »

Everything went so smooth and the service at the front desk was perfect.

Phumla N. Business - 27/11/2018 AccorHotels certified review
« Ms »

It was a short stay but the service was excellent from checking in, loved lunch buffet and the dinner. Was fortunate to be assisted with transport to the airport without making a booking.

Our hotel has responded to the review
Our hotel has responded to the review

Dear PHUMLA N., Thank you very much for taking the time and sharing your review. It is always a pleasure to receive positive feedback and we are delighted to hear that you had a pleasant stay with us in the heart of Poznan. We do hope your next stay will be as pleasant as the previous one. Kind regards, Łukasz Rudziński Deputy General Manager

Maria Business - 25/11/2018 AccorHotels certified review
« Dr Maria D. »

The room was excellent and the food was very good - much better than I expected from my last experience several years ago. I would have no hesitation in staying here again

Our hotel has responded to the review
Our hotel has responded to the review

Dear MARIA D., Thank you very much for taking the time and sharing your review. It is always a pleasure to receive positive feedback and we are delighted to hear that you had a pleasant stay with us in the heart of Poznan. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Łukasz Rudziński Deputy General Manager

Jas Business - 22/11/2018 AccorHotels certified review
« Not great »

On the website you say you have 24hr room service - when I arrived at 1am in the morning I was told there wasn't. The restaurant in the evening took 45mins to get the desert, I had to leave before it was served.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jasjit S., Although this is not the type of review we enjoy receiving, thank you for taking the time to give us your feedback concerning your stay. We are sorry that your experience did not meet your expectations; please allow us to express our sincerest apologies. Please be sure that we will learn from your concerns as we aim to improve our services in order to make all our guests happy. We hope you will give us the opportunity to better serve you in near future. Best Regards, Łukasz Rudziński Deputy General Manager

Dave B. Business - 21/11/2018 AccorHotels certified review
« Very nice »

Was a very nice place to stay. Rooms were very clean and comfortable. Hotel bar had great food and drink selection.

Anonymous Business - 19/11/2018 AccorHotels certified review
« great! »

it was really good! very friendly staff, rooms always clean...

Anne-mie Business - 15/11/2018 AccorHotels certified review
« guest of the day »

uiteraard , zeer goed omdat we guest of the day waren!

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