Hotel - Hotel Mercure Poznan Centrum
Mercure Hotel Mercure Hotel

Hotel Mercure Poznan Centrum

4.0/5 660 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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From 242.00 PLN Non member rate
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet (Paying)
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking (Paying)
    • Outdoor car park PLN 65 per day (Paying)
    • Public indoor parking (Paying)
    • Bus/coach parking area (Paying)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • pets allowed 50  PLN
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • POZNAN LAWICA
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 8AM (Paying)
    • LATE CHECK-OUT UP TO 6PM (Paying)
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Laundromat
    • Shoe shine machine
  • Boutiques/shopping
    • Cash machine (Nearby)
    • Currency exchange
    • Gift shop/newspaper shop (Paying)
  • Porter
  • Concierge

Leisure and activities

  • Fitness centre
  • Sauna

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 hours
    • Opening hours : Week-end 24 hours

Business services

  • 13 meeting room(s)
  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

Choose from a range of options: a cozy Standard Room, or a spacious Superior or Privilege Room and take advantage of our wide range of additional services.

  • 228 rooms
  • 100% non-smoking hotel
  • 2 rooms for people with reduced mobility
  • 159 family rooms
  • Extra bed in room for adult
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Free in-room mineral water
    • TV with on-screen billing info
    • Data port in room
    • Web TV
    • Radio in room
    • WIFI in your room
    • Radio in bathroom
    • Direct dial telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Baby bed
    • High speed transmission line
    • RJ 11 outlet
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Minibar
    • Bathtub
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.5/5 AccorHotels Rating 3,551 reviews

Our guest reviews for Hotel Mercure Poznan Centrum

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 660 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Ihor Couples - 06/11/2018 AccorHotels certified review
« Very good hotel »

Very comfortable hotel, welcome staff. Everything was great:)

Alec L. Business - 05/11/2018 AccorHotels certified review
« Always good service. »

Very nice stay - staff is always super friendly and I got a nice corner room which had some more light.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Alec S L., Thank you very much for taking the time and sharing your review. It is always a pleasure to receive positive feedback and we are delighted to hear that you had a pleasant stay with us in the heart of Poznan. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Łukasz Rudziński Deputy General Manager

Anonymous Business - 02/11/2018 AccorHotels certified review
« Pleasant »

Very nice - however there was only smal towels on my room (I did borrow from my colleague, as she did have 2 large ones) I

Alan C. Business - 02/11/2018 AccorHotels certified review
« Great up until check out »

Everything was fine and as expected but then at check out the bill was automatically charged in GBP and PLN and this included a 3.5% exchange rate conversion fee. I was not asked and I certainly did not give my approval for this. This must not happen. It is not OK to do this without my permission. I phoned back and the entry was reversed but it leaves a very bad feeling with me.

Ja O. 2. Business - 27/10/2018 AccorHotels certified review
« JA OCT »

vERY GOOD AS USUAL...THANKS

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jean A., Thank you very much for taking the time and sharing your review. It is always a pleasure to receive positive feedback and we are delighted to hear that you had a pleasant stay with us in the heart of Poznan. We do hope your next stay will be as pleasant as the previous one. Sincerely, Łukasz Rudziński Deputy General Manager

Family - 22/10/2018 TripAdvisor review
« Nice hotel »

The hotel location is perfect easily access to town. The staff are very friendly and helpful. My bed room is very spacious with comfort bed. The room is clean. I really enjoy hotel breakfast. There are a lot of food you can choose.

Kuba Families - 18/10/2018 AccorHotels certified review
« Very nice hotel »

Satisfied with room and other amenities. Staff very friendly and helpful, both by the reception and restaurant. We booked weekend packet, so Privilege room with included also late check-out. Bed was comfortable and our daughter slept on fold sofa. Bathroom can be slightly renovated to have e.g. glass protected bathtub instead of fabric, but size really ok.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Bogusz P., Many thanks for writing a review on your stay at Mercure Poznań Centrum. We look forward to welcoming you back in the near future. Kind regards, Łukasz Rudziński Deputy General Manager

Dr. Q. Business - 17/10/2018 AccorHotels certified review
« Perfect location in Downtown Poznan »

Hotel has perfect location in Poznan. Staff is helpful and polite. Room is clean and cozy. I do recommend this location in Poznan.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Bartosz S., Thank you very much for taking the time and sharing your review. It is always a pleasure to receive positive feedback and we are delighted to hear that you had a pleasant stay with us in the heart of Poznan. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Łukasz Rudziński Deputy General Manager

Anuj Business - 14/10/2018 AccorHotels certified review
« Good accommodation and excellent breakfast »

The check in process would be faster but hotel, breakfast and location all are perfect.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Anuj G., Thank you very much for taking the time and sharing your review. It is always a pleasure to receive positive feedback and we are delighted to hear that you had a pleasant stay with us in the heart of Poznan. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Łukasz Rudziński Deputy General Manager

Thomas Business - 11/10/2018 AccorHotels certified review
« Solid quality at reasonable price. Prime location for exhibition! »

Fast check-in if you have checked in online. Very nice rooms, but not the quietest if you face onto the main street. Good breakfast, with a lot of local touches - if you expect a "real English fry-up", be tolerant! Quick check-out, excellent service at reception (taxi, luggage...).

Our hotel has responded to the review
Our hotel has responded to the review

Dear Thomas H., Thank you very much for taking the time and sharing your review. It is always a pleasure to receive positive feedback and we are delighted to hear that you had a pleasant stay with us in the heart of Poznan. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Łukasz Rudziński Deputy General Manager

Philippe B. Business - 08/10/2018 AccorHotels certified review
« Nice welcome and easy/quick check in »

I enjoyed staying in the new rooms. They look very nice and very confortable. The waiters in the restaurant like always very friendly. Still would be good to have some more choices or weekly menu's for the guests that are staying many nights a month in your hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Philippe B., We were so pleased to read your feedback. It is lovely to hear that our guests could take advantage of our optimal location in the center of Poznań. It's a special pleasure for us that our hotel met your expectation in terms of breakfast and room facilities. We really do hope to welcome your back soon. With best regards, Łukasz Rudziński Deputy General Manager

Anonymous Business - 08/10/2018 AccorHotels certified review
« Very clean, modern and fantastic breakfast »

nice and modern bedroom professional service great breakfast

Our hotel has responded to the review
Our hotel has responded to the review

Dear Berenice Ondine G., We were so pleased to read your feedback. It is lovely to hear that our guests could take advantage of our optimal location in the center of Poznań. It's a special pleasure for us that our hotel met your expectation in terms of breakfast and room facilities. We really do hope to welcome your back soon. With best regards, Łukasz Rudziński Deputy General Manager

Anonymous Business - 07/10/2018 AccorHotels certified review
« Returning Guest, satisfied again. »

Very helpful staff. Nice restaurant. Close to the train station, good restaurants around. Good wifi. Satisfied with the breakfast.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jaime S., Thank you very much for taking the time and sharing your review. It is always a pleasure to receive positive feedback and we are delighted to hear that you had a pleasant stay with us in the heart of Poznan. We do hope your next stay will be as pleasant as the previous one. Sincerely, Łukasz Rudziński Deputy General Manager

Anonymous Business - 04/10/2018 AccorHotels certified review

Clean hotel. Great breakfast and restaraunt. Staff was great!

Our hotel has responded to the review
Our hotel has responded to the review

Dear NICHOLAS K., Thank you very much for taking the time and sharing your review. It is always a pleasure to receive positive feedback and we are delighted to hear that you had a pleasant stay with us in the heart of Poznan. We do hope your next stay will be as pleasant as the previous one. Sincerely, Łukasz Rudziński Deputy General Manager

Mathias B. Business - 02/10/2018 AccorHotels certified review
« Super trip as always »

Staying in this hotel already feeling a bit like home. Very welcome and very good and friendly stuff. Excellent breakfast and super check-in and check-out.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mathias B., Thank you very much for taking the time and sharing your review. It is always a pleasure to receive positive feedback and we are delighted to hear that you had a pleasant stay with us in the heart of Poznan. We do hope your next stay will be as pleasant as the previous one Sincerely, Łukasz Rudziński Deputy General Manager

Athanasios Business - 01/10/2018 AccorHotels certified review
« Pleasant stay for a business trip »

I am a regular traveller to Poznan and I use the hotel frequently. I have been very pleased with the service. The stuff is always friendly and helpful, the rooms are of descent size with comfortable beds and office table where you can work. The food in the restaurant is of a good standard and the breakfast is exceptional. I have stayed to other local hotels and I think for me this is the best choice.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Athanasios D., Thank you very much for taking the time and sharing your review. It is always a pleasure to receive positive feedback and we are delighted to hear that you had a pleasant stay with us in the heart of Poznan. We do hope your next stay will be as pleasant as the previous one Sincerely, Łukasz Rudziński Deputy General Manager

Alec L. Business - 27/09/2018 AccorHotels certified review
« Good stay »

always pleasant staff - clean room.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Alec S L., Thank you very much for taking the time and sharing your review. It is always a pleasure to receive positive feedback and we are delighted to hear that you had a pleasant stay with us in the heart of Poznan. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Łukasz Rudziński Deputy General Manager

Anonymous Friends - 24/09/2018 AccorHotels certified review
« Stay OK but info on website misleading »

Stay was fine. Very good room and excellent breakfast. Prior to arrival (over a week prior) I sent an email about the laundromat which was never answered.

M Business - 22/09/2018 AccorHotels certified review
« good hardware, software needs some work - lack of management oversight »

This could be a nice hotel, however it is lacking some management oversight. For example, the Nespresso capsules in my room were not refilled twice during my stay, and inexplicably, the minibar was refilled only partly - and then a charge for a candy appeared on my bill that I clearly hadn't consumed. The windows don't open and on the top floor (where the "executive" rooms are) it can get very hot and the air conditioning is not good enough to make it bearable. I asked and they opened the windows for me, but they refused to leave the special tool with me that you need to open and close the windows. So I had ventilation in my room but it was very noisy because the windows couldn't be closed. The room itself was nicely renovated. The breakfast was okay. This could be a much better experience if a few people along the management chain took an interest and tried to take the customer's perspective. For example, the air conditioning issue needs fixing. If you don't have enough of the special tools required to open the windows, how about ordering a few? In another place, I would suggest getting a better A/C unit, but in Poland it doesn't get so hot so often so it is only a few days a year you probably have this problem. But ignoring it is not the answer.

S. Business - 20/09/2018 AccorHotels certified review
« good hotel near to Expo Center »

good value for money friendly staff nice room

Our hotel has responded to the review
Our hotel has responded to the review

Dear Thomas S., We were so pleased to read your feedback. It is lovely to hear that our guests could take advantage of our optimal location in the center of Poznań. It's a special pleasure for us that our hotel met your expectation in terms of breakfast and room facilities. We really do hope to welcome your back soon. Sincerely, Łukasz Rudziński Deputy General Manager

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