Hotel - Mercure Gdansk Stare Miasto
Mercure Hotel Mercure Hotel

Mercure Gdansk Stare Miasto

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4.0/5 1,253 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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From 239.00 PLN Non member rate
From 215.10 PLN Member's rate Members’ Rate, join while you book
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00
Paying

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI Wireless Internet access
  • Parking
    • Hotel car park PLN 45 per day (PLN 50 during the season from April 1st) (Paying)
    • Public outdoor parking (Paying)
    • Public indoor parking (Paying, Nearby)
    • Bus/coach parking area (Nearby)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 80  PLN
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
  • GDANSK LECH WALESA
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 8AM
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine
  • Porter

Leisure and activities

  • Fitness centre
  • Massage
  • Boat excursions  (Nearby)
  • Other sports activities
    • Bicycle hire facilities
    • Billiards/Snooker (Nearby)
    • Bowling (Nearby)

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 hours
    • Opening hours : Week-end 24 hours

Business services

  • 10 meeting room(s)
  • Conventions hotel
  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

Choose from a Standard Room with the best view of the city or a Privilege Room, which offers a wide range of additional services.

  • 281 rooms
  • 100% non-smoking hotel
  • 3 rooms for people with reduced mobility
  • 30 connecting rooms
  • Crib on request
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • Bathroom doors 32 inches wide
    • Radio in room
    • Crib on request
    • Opening windows
    • Remote control TV
    • Radio in bathroom
    • Direct dial telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Minibar
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Message alert
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.5/5 AccorHotels Rating Based on 3,563 reviews

Our guest reviews for Mercure Gdansk Stare Miasto

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 1,253 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
AccorHotels certified review
Ashish A. Solo - 08/02/2018
« On the spot service was much appareciated »

Everything was fine, just that for some weird reason, the hotel charged me twice for the same booking. They have said they will requested for a compensation. Let’s hope this matter is resolved as soon as possible. Kind Regards,

AccorHotels certified review
Dylan J. Business - 06/02/2018
« A pleasant experience and warm welcome »

A pleasant experience and warm welcome

Our hotel has responded to the review
Our hotel has responded to the review

Dear Dylan, Thank You for those kind words, hope to see you soon! Hava a good one, Jakub - Guest Relations Manager

AccorHotels certified review
Tomasz Couples - 04/02/2018
« Hotel o.k Old town of Gdansk wonderfull recomend for all.... »

Old Gdansk is a great place everybody must go there. Always book place with your parking place no matter what.I have asked for top floor with old citi top view and it was promised but once we have arrived hotel has changed our agreement.But all other was great breafast top class

AccorHotels certified review
Jendowning Couples - 02/02/2018
« Lovely hotel »

Staff were lovely and helpful our room had a great view of the city we were on 14th floor. We ate in the restaurant and the food was lovely as was breakfast. We organized the shuttle through the hotel from the airport and it didn't arrive so we wasted 90 mins in the airport when we landed and still ended up in a taxi. The shuttle for the return to the airport did arrive but charged more than the taxi despite having a quote from mariusz at the hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jennie, We very much appreciate your comments regarding your stay at the Mercure Gdansk Stare Miasto. I am very very sorry about this situation with shuttle. I hope you will visit us soon! Have a lovely day, Jakub - Guest Relations Manager

AccorHotels certified review
Neta M. Couples - 31/01/2018
« Very nice room in good location »

The location is good, close to the old city and near by a mall. The staff were very nice abd helpful. The bed was not that comfortable. You van feel the springs and they are making noise.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Neta, We very much appreciate your comments regarding your stay at the Mercure Gdansk Stare Miasto. Thank you again for sharing your experience, sorry for all inconveniences. I will let know all members of the staff about your comments. Sincerely, Jakub - Guest Relations Manager

AccorHotels certified review
Anonymous Business - 31/01/2018
« Great stay at the Mercure Stare Miasto, as always! »

Friendly staff, excellent room cleanliness, good facilities. No problems with late check-in and requesting late check-out. Welcome gift/sweets and personally written note was a nice touch too.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Steven, Thank you for warm words about our hotel! It was a great pleasure to host you! Hope to see you soon :) Best regards, Jakub - Guest Relations Manager

AccorHotels certified review
Aideen O. Friends - 31/01/2018
« Very good experience »

A great experience overall. My only criticism would be that my shower was leaking out on to the floor but that didn't bother me really.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs O., We very much appreciate your comments regarding your stay at the Mercure Gdansk Stare Miasto. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jakub - Guest Relations Manager

AccorHotels certified review
Fiona K. Friends - 30/01/2018
« A very high standard across the board. »

Excellent from start to finish. As an Accommodation Manager I spend my working day 'snagging' (checking that standards are being maintained) our rooms here in Cork. Mercure Gdansk has excellent Customer Service not only in Reception but equally in your Restaurant, Bar and Housekeeping. All staff are friendly and eager to please. Very high standards of hygiene throughout the hotel. The only problem I experienced was the activation of the lift with the key card which required several attempts but again staff were available to assist. I would highly recommend your hotel to anyone visiting Gdansk.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Fiona, We very much appreciate your comments regarding your stay at the Mercure Gdansk Stare Miasto. It was a great pleasure to host you in our hotel. Thank you again for sharing your experience. Hope to see you soon :) Best regards, Jakub - Guest Relations Manager

AccorHotels certified review
Heikki H. Friends - 30/01/2018
« Perfect and great stay in Gdansk »

Great, beautiful hotel located in suitable place. Service and attitude of staff just perfect and positive. A view from our room was unbelievable, could not be better. Only little negative thing in our room was a littlebit dirty sofas/chair. But it didnt matter so much. Breakfast was great, one of the best hotelbreakfasts i have ever enjoyed. Top. Thanks.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Heikki H., We very much appreciate your comments regarding your stay at the Mercure Gdansk Stare Miasto. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jakub - Guest Relations Manager

AccorHotels certified review
Robert B. Friends - 30/01/2018
« Great stay. »

Had a great stay at the hotel with a group of friends. The hotel was well situated for the old town. The rooms were warm and comfortable and the staff were friendly and very helpful.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Robert,, We very much appreciate your comments regarding your stay at the Mercure Gdansk Stare Miasto. Hope to see you soon. Have a lovely day! Sincerely, Jakub - Guest Realtions Manager

AccorHotels certified review
Emma Friends - 27/01/2018
« Great hotel »

Loved the hotel and the view from our room

Our hotel has responded to the review
Our hotel has responded to the review

Dear Emma, We very much appreciate your comments regarding your stay at the Mercure Gdansk Stare Miasto. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jakub - Guest Relations Manager

AccorHotels certified review
Les B. Couples - 26/01/2018
« Best view in town »

Great hotel, warm and welcoming. Excellent position close to transport hub and short walk to town and museums. Staff went out of their way to help after we had forgotten to bring an electric adapter and found one to borrow for our stay.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Leslie, We very much appreciate your comments regarding your stay at the Mercure Gdansk Stare Miasto. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jakub - Guest Relations Manager

AccorHotels certified review
Kevin Couples - 24/01/2018
« Great hotel near the station »

The location of the hotel makes it really convenient if you're arriving by train (including the train from the airport), it's just a short walk away. It's also not far to the old town. Our room was very comfortable, with a view of the famous shipyards. The bed was especially comfortable, we both slept very well. The breakfast buffet was excellent. The selection was good, especially the bread and cakes. I appreciated the choice of cold meats and fish. Overall a very pleasant hotel for our weekend in Gdansk. We're glad we chose it.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr O'Rourke, We very much appreciate your comments regarding your stay at the Mercure Gdansk Stare Miasto. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jakub - Guest Relations Manager

AccorHotels certified review
Sarianne Couples - 24/01/2018
« I would recommend this hotel »

Loved the design of the hotel, the room, restaurant and lobby were beautiful. The staff was very friendly and we had no problems with checking in or out. Only couple of minor issues: The elevator panel did not work well (Where you have to insert our key card), you had to jam the key card in it several times to get it working. Also our room was a bit cold, even though we put the air conditioning at 28 celcius the room only started feeling warm Monday morning when we left (it might have been that we did not use the air conditioning correctly, dunno?). Also i hope you improve the restaurant Vegan options, i ate the vegan burger but i was a little disappointed in it, it was very dry and over all the taste was not the best one. But i was very happy you have vegan/vegetarian options in your menu. The location of the hotel is very good and over all i would most definitely stay in your hotel again.

AccorHotels certified review
Anonymous Business - 22/01/2018
« Technical problems, poor service »

Heat wasn't working. Had to call twice about it before someone came. Then all they did was turn up the thermostat and left. Still didn't work. Had to call again. They brought a floor heater which is what I had to use all week. They never fixed the heat. Next, card key failed to work in the elevators a dozen times.

AccorHotels certified review
Anonymous Couples - 21/01/2018
« As expectet »

The hotel lived up to the expectations we had before we arrived. The location is perfect, and the facilities of the hotel are what you expect for a good average hotel today. The only thing we were really disappointed with was the food in their evening restaurant, which in no way lived up to the great pictures that hung everywhere.

AccorHotels certified review
Artur Business - 21/01/2018

Exelent

AccorHotels certified review
Anonymous Business - 20/01/2018

This hotel has excellent friendly staff, serves good breakfasts with lots of variety, and has clean, well-maintained facilities. It was not my first time staying at Mercure Gdansk Stare Miasto, as this hotel is the top pick for accommodating our company's employees in Gdansk.

AccorHotels certified review
Wojciech Families - 17/01/2018

Super

AccorHotels certified review
Raimund S. Business - 12/01/2018
« My favourite hotel in Gdansk »

this was my 3rd visit to the Mercure in Gdansk and it was just as good as usual. I always got a lovely room on the 14th floor with a fabulous view of the old town. Very friendly staff, the only little hick-up happended when I asked a lady at reception if it was possible at all to post 3 postcards for me and she just answered 'we don't have stamps'. I have done this at other hotels and it was never a problem. Apart from that it was another nice couple of days in my favourite place in Poland and I will certainly stay at the Mercure hotel again.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Raimund S., We very much appreciate your comments regarding your stay at the Mercure Gdansk Stare Miasto. It is always a pleasure to receive positive feedback :) I'm very sorry about this situation with your postcards. I hope yo will visit us again anyway :) Have a lovely weekend Sincerely, Jakub - Guest Relations Manager

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