Hotel - Mercure Warszawa Centrum
Mercure Hotel Mercure Hotel

Mercure Warszawa Centrum

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4.5/5 2,026 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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From 217.80 PLN Member's rate Members’ Rate, join while you book
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00
Paying

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • WIFI in the communal areas
    • WiFi in your room
  • Parking
    • Underground garage: PLN 89 per day (Paying)
    • Valet parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Accessible bathroom
  • Pet allowed 50  PLN
  • Air conditioned
    • Air conditioning
    • Manual temperature control
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 8AM
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine
  • Boutiques/shopping
    • Beauty salon (Paying)
    • Hairdressing salon (Paying)
  • Porter

Leisure and activities

  • Fitness centre
  • Jacuzzi

Catering

  • Breakfast
  • 2 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24h
    • Opening hours : Week-end 24h

Business services

  • 13 meeting room(s)
  • Web Corner on a Mac
See all services

Hotel location

Our rooms

  • 338 rooms
  • 338 non-smoking rooms
  • 4 rooms for people with reduced mobility
  • 12 connecting rooms
  • Extra bed in room for child
  • Crib on request
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • Radio in room
    • Opening windows
    • Remote control TV
    • WiFi in your room
    • Telephone in bathroom
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Crib on request
    • Direct dial telephone
    • High speed transmission line
    • Minibar
    • Bathtub
    • Make-up/magnifying mirror
    • Sprinkler in room
    • Keycard-operated door locks
    • Deadbolts and/or locks in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Message alert
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our restaurants and bars

Your meetings and events

4.5/5 AccorHotels Rating Based on 5,999 reviews

Our guest reviews for Mercure Warszawa Centrum

100% genuine reviews from our guests

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4.5/5 TripAdvisor Rating Based on 2,026 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
TripAdvisor review
Friends getaway - 14/02/2018
« Beyond expectation »

Perfect location, in the middle of modern Warsaw with shopping center next door .super connected with metro and rail. Also convenient with an Hertz rental office. The hotel itself is modern with good large bed and good service.

AccorHotels certified review
Patrick S. Business - 12/02/2018
« Not worthy of being granted a 4 Star Hotel Status »

Staff fine Room poor - big crack in Shower tray & poor condition of shower drain No laundry service at the weekend unacceptable Poor choice of English Language TV stations in hotel room - how can you possibly not have BBC news? Towels in room old and worn Poor quality shower gel/shampoo in room I don’t expect the lights to go off The second I remove the room card - other 3* hotels have a delay Have proper freshly squeezed orange juice at breakfast and coffee to order Take a look at Rafisdon Blu to see where you need to get to...

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sir, Thank you for taking the time to share your comments. I am sorry to learn from your review that you were not satisfied with your stay. As a part of worldwide Mercure hotel chain we strive to provide the highest quality of service and your remarks regarding the room and TV selection are relevant in order to adjust our offer to our guests’ expectations. Once again, please accept my apologies. Nevertheless, I do hope we will have a pleasure to welcome you back to Mercure Warszawa Centrum and have opportunity to show you the service our hotel is known for. Sincerely yours, Mercure Warszawa Team

AccorHotels certified review
Carmen Business - 11/02/2018
« Great location and fantastic facilities »

Very nice and helpful staff, really comfortable room. FANTASTIC breakfast

AccorHotels certified review
Anonymous Solo - 09/02/2018
« Nice hotel - centrally located with all facilities in the near »

Good

AccorHotels certified review
D. Business - 09/02/2018
« Good location,Poor Service »

As a Platinum Member for AccorHotels, there wasn t a pleasant stay at this location. What is good for this hotel,is just about a great location. For service in the hotel,except the lady who checked me in and Alexandra,both of them trying their best,the other staff at the Reception is just about providing poor service. For someone who is looking for a good location as a close proximity to subway, shopping mall,public transportation this hotel has that great location. As better service ,I will recommend the Novotel Warszaw Airport,where I had received a very good service by the night previous I stayed at Mercure. Unfortunately,as a prepaid room, I wasn t able to change the hotel,even I had to spent at this location 6nights.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sir, Thank you for taking the time to tell us about your experience at Mercure Warszawa Centrum. I am sorry that your experience did not meet your expectations. Staff behavior and attitude should characterize not only politeness, but the most of them kindness and helpfulness in a real contact manner. It is a base of hospitality, which we Pole are well known from. I passed on your comments to our Front Office Manager in order to remind our staff basic rules of hospitality and to avoid such a behavior in the future. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to show you our full commitment during your next stay in the near future. Sincerely yours, Mercure Warszawa Centrum Team

AccorHotels certified review
Roxana Business - 09/02/2018
« Great experience »

Very cozy and comfortable, great location.

AccorHotels certified review
Marcin Business - 08/02/2018
« Super »

Super hotel w samym centrum

AccorHotels certified review
B. B. Couples - 08/02/2018
« every thing was great ! »

every thing was great ! the breakfast was very good , the room was very clean and the servise was very good. also the location was great !

AccorHotels certified review
Anonymous Couples - 08/02/2018
« Very good experience »

Great location Friendly staff Large room and very clean Excellent breakfast

TripAdvisor review
Solo travel - 08/02/2018
« Excellent as always (4th time in this hotel) »

Excellent hotel, very helpful personnel, excellent location, very confortable room and bed, great view. It would never cross my mind to look for another hotel. It's a second home for me each time I fly to Warsaw.

AccorHotels certified review
Karolina Friends - 06/02/2018
« Perfect location, amazing lobby »

Great room with a bath. Amazing lobby, very encouraging to hang around with friends.

AccorHotels certified review
Anna M. Friends - 06/02/2018
« great »

Great staff, especially at breakfast.

AccorHotels certified review
Amit Families - 05/02/2018
« Great location, great rooms and service! »

3 nights with my mom. she was shocked from the location, from the service at reception and breakfast. the girl at the Winestone at our 2 nights (2-3.2) made us the all evening! the food quality! wow! its my second time at time hotel but not the last at Accor! nothing bad to say.

AccorHotels certified review
Dorit N. Friends - 04/02/2018
« Perfect »

As usual i love staying in your hotel

AccorHotels certified review
Neda Couples - 04/02/2018
« Great short stay »

Quick check in, good spread for breakfast, room upgrade!

AccorHotels certified review
Rammst Families - 04/02/2018
« Totally relaxed »

Despite we were not for the first time at this hotel, any time it's nice to enter and discover it again and again. Cozy accommodation, perfect kitchen in Wineston and at the breakfast table, friendly, with positive attitude personal - everything is oriented to make us happy:) Well done!

TripAdvisor review
Solo travel - 03/02/2018
« Classy »

Centrally placed hotel, close to shopping centre and station, but quiet and respectable. Lots to recommend it. Nice varied breakfast. Attentive staff. Functional and suitable for all sorts of travellers

AccorHotels certified review
Adrian P. Business - 31/01/2018
« Clean, Quiet, Centrally Located. Excellent value for money. »

Very Good. Made to fell very welcome.

AccorHotels certified review
Ramunas M. Business - 30/01/2018
« Gool location and nice rooms »

I and my colleague we stayed in hotel for 4 night in this hotel. Rooms vere very clean and cozy. My room was quite noisy because it was not possible to close the window tightly. During online check in I filled in all needed data for issuing invoice for my company, but invoice was issued on my name and had to be rewritten. During check out we asked reception to call us taxi and noted that we can pay only with credit card. Taxi arrived very fast and delivered us to airport safely, but we couldn't pay with credit card. We were asked to pay cash. As we didn't have zloty, we paid in euro (60 zloty - 15 euro). We think, that hotel should check quality of 3rd party service providers.

AccorHotels certified review
Firas Families - 30/01/2018
« Good location »

The location is really good but the hotel is okay! The air shuttle was really expensive and all they care about is taking money. When I wanted to check out the asked med to pay 50€ för no reason.

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