Hotel - Mercure Warszawa Centrum
Mercure Hotel Mercure Hotel

Mercure Warszawa Centrum

4.5/5 2,350 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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From 243.00 PLN Non member rate
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Underground garage: PLN 89 per day (Paying)
    • Valet parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Accessible bathroom
  • Pets allowed 50  PLN
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 8AM (Paying)
    • LATE CHECK-OUT UP TO 6PM (Paying)
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine
  • Boutiques/shopping
    • Beauty salon (Paying)
    • Hairdressing salon (Paying)
  • Porter

Leisure and activities

  • Fitness centre
  • Well-being
    • Jacuzzi
    • Sauna

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24h
    • Opening hours : Week-end 24h

Business services

  • 13 meeting room(s)
  • Web Corner on a Mac
  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

  • 338 rooms
  • 100% non-smoking hotel
  • 4 rooms for people with reduced mobility
  • 12 connecting rooms
  • Extra bed in room for child
  • Baby bed
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • Radio in room
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Telephone in bathroom
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Baby bed
    • Telephone
    • Direct dial telephone
    • High speed transmission line
    • Minibar
    • Bathtub
    • Make-up/magnifying mirror
    • Sprinkler in room
    • Keycard-operated door locks
    • Deadbolts and/or locks in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Message alert
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.5/5 AccorHotels Rating 8,146 reviews

Our guest reviews for Mercure Warszawa Centrum

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.5/5 TripAdvisor Rating 2,350 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Business - 17/03/2019 TripAdvisor review
« Good service and central location »

Nice friendly staff. Breakfast is good and has a lot of healthy stuff included. Location real central, 4 mins walk to central railway station in the center. WLAN free of charge works good. The Room is small but very clean.

Memunat B. Business - 14/03/2019 AccorHotels certified review
« Miss »

Nice, I didn't have time for breakfast but room looks good service of staff friendly.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Memunat B., We very much appreciate your comments regarding your stay at the Hotel Mercure Warszawa Centrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Justyna Starosta Guest Experience Manager

Toni Business - 13/03/2019 AccorHotels certified review
« Excellent notel and very good staff »

I have stay in this hotel few times in the past abd every my stay was very nice and this stay was very nice as well . Check in was very fast and efficient as usual .

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Władysław, We very much appreciate your comments regarding your stay at the Hotel Mercure Warszawa Centrum. It is always a pleasure to receive positive feedback, specially about our staff. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Anita Burdach Guest Experience Specialist

Phil V. Solo - 11/03/2019 AccorHotels certified review
« Good downtown hotel »

Nice hotel close to important landmarks. Good value for money breakfast inclusive deal. Appropriately sized and well maintained clean room and amenities..

Our hotel has responded to the review
Our hotel has responded to the review

Dear Philip v., We very much appreciate your comments regarding your stay at the Hotel Mercure Warszawa Centrum. I am very pleased that we have fulfilled the expectations regarding great location of hotel - which is unique and tasty breakfast. Every day we organize a variety of breakfast animations with "live-cooking ", and baristas making sure that no cup runs out of coffee. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Justyna Starosta Guest Experience Manager

Louis U. Business - 07/03/2019 AccorHotels certified review
« Very nice. I never felt away from home. »

Mercure is located within the city center and few kilometers to the old town. There’s a big mall across the street. Staff was very nice. Food was amazing. I’ll definitely book this hotel once I visit Warsaw again.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr Louisdean Mayor U., We very much appreciate your comments regarding your stay at the Hotel Mercure Warszawa Centrum. I am very pleased that we have fulfilled the expectations regarding location of the hotel. It is true, a great advantage of the hotel is location - in the heart of the capital. This simplifies life for our guests, saves travel time and improves the comfort of staying in Warsaw. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Justyna Starosta Guest Experience Manager

Seb Couples - 07/03/2019 AccorHotels certified review
« Fair enough »

Best time for the hotel passed away; rooms incl. bathroom looks like properties built in 90`s last century; dark rooms (day light shortage); No space on the front of the hotel for short stay to unload luggage, hotel cab driver occupied space, did not move to help; Breakfast Superb! bright side; Staff okey.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. L., Thank you for taking the time to tell us about your experience at the Hotel Mercure Warszawa Centrum. I am sorry that your experience did not meet your expectations regarding bathroom; please allow me to express my sincerest apologies. Please rest assured that we are constantly refreshing our hotel areas. Let me kindly invite you to try the first outcome of the renovations - our new Superior Rooms. These are modernly furnished rooms with walk-in shower and additional amenities. We are working on the Standard Rooms as well - currently being in the middle of replacing shower curtains into glass panels, giving more practical and fresh look. We are really happy you really enjoy hotel breakfast. Every day we organize a variety of breakfast animations with "live-cooking ", and baristas making sure that no cup runs out of coffee. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Justyna Starosta Guest Experience Manager

Damian M. Solo - 07/03/2019 AccorHotels certified review
« Enjoyable but with a little room for improvement »

Warm welcome at check-in. Efficient service. Lovely big room / bed. I prefer a fully enclosed shower enclosure. Only English news channels on TV - NO English speaking entertainment channel. Missing small chest of drawers for clothing etc if staying longer than 1 OR 2 days. Sink unit in bathroom makes gurgling noises - even when not in use - it woke me up 1 morning. Can hear traffic and trams in the early morning. No baked beans or mushrooms or yogurts for breakfast - liked by Irish & UK guests ! Sauna great. Check-out experience very efficient.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Damian, Thank you for sharing with us your experience at Mercure Warszawa Centrum. It is always a pleasure to receive positive feedback. We are overwhelmed with joy to know you enjoyed our reception's staff. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Moreover, I already passed your opinion to Technical and Food and Beverage Managers to find more options and solutions of this suggestions. Thank you again for sharing your experience, and we are looking forward to your e-mail. Sincerely yours, Anita Burdach Guest Experience Specialist

Anne C. Families - 06/03/2019 AccorHotels certified review
« Good stay in classy hotel »

convenient, pleasant and comfortable

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. Anne, We very much appreciate your comments regarding your stay at the Hotel Mercure Warszawa Centrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Anita Burdach Guest Experience Specialist

Couples - 06/03/2019 TripAdvisor review
« fair enough »

The hotel best time passed away. Rooms req. renew; bathroom is from 90`s; very dark in rooms due to dense urban development; No space for parking a car for lugguage drop off. Positive: Breaksfast brilliant, highly recomended; comforable bed; staff meets standard expectations; good locations specially for shopping; If I was to come back - breakfast meal and staff serving it would make my choice to back there.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jet28166901645, Thank you for your review on TripAdvisor community. We truly appreciate taking the time to detail your experience about your stay at Mercure Warszawa Centrum Hotel. We regret to learn that your stay did not fully meet your expectations regarding the quality of room and small parking, please allow me to express my sincerest apologies. I am very pleased that we have fulfilled the expectations regarding breakfast. Every day we organize a variety of breakfast animations with "live-cooking ", and baristas making sure that no cup runs out of coffee. I am happy that you enjoyed our location - which is unique. Close proximity of the shopping mall is a feature that our guests often appreciate. What's more - touristic attractions, restaurants and business spots are equally easy to reach. We are looking forward to your next visit. Best regards, Justyna Starosta

Si Families - 02/03/2019 AccorHotels certified review
« Excellent hotel »

There were four of us (2 parents, 2 children) and we stayed in a family room (2 double beds). The room was big enough and the hotel is in a great location and has very good facilities.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Simon J., We very much appreciate your comments regarding your stay at the Hotel Mercure Warszawa Centrum. It is always a pleasure to receive positive feedback. Thank you also for kindly words about location and facilities. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Anita Burdach Guest Experience Specialist

Maurizio Business - 02/03/2019 AccorHotels certified review
« Great position and overall ambience lobby and restaurant »

The staff is helpful and position is great. Possibly tv could be updated to flat screens but in general great value for money spent.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Maurizio, We very much appreciate your comments regarding your stay at the Hotel Mercure Warszawa Centrum. I am delighted to know that we have fulfilled the expectations regarding helpful staff and location. We are very fortunate to be located in the heart of Warsaw, so I am happy to hear that you found the location to be perfect for visiting all the best shops, restaurants and recreation centers. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Justyna Starosta Guest Experience Manager

Kr Families - 26/02/2019 AccorHotels certified review
« reasonable priced hotel in perfect location »

same as in the title

Tomasz Families - 26/02/2019 AccorHotels certified review
« Best price / location/ perfect service »

You`ll never find so nice hotel with so close to the city center. Very nice rooms, clean, perfect service. Really worth it!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Tomasz, We very much appreciate your comments regarding your stay at the Hotel Mercure Warszawa Centrum. It is always a pleasure to receive positive feedback. We are happy that you enjoyed our staff, comfortable and cleanliness rooms. In fact, we are in the middle of centre what is our trump I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Anita Burdach Guest Experience Specialist

Emily Solo - 26/02/2019 AccorHotels certified review
« Ok »

Hotel and experience are ok accept cleaning service , room once was cleaned not very good glass n cup was cleaned but still dirty or other day not cleaned at all left on the shelf for me to clean , I only drink decaf coffee but haven’t been restocked all the time need to b asked for and same story with breakfast form for the room

Sylwia Families - 25/02/2019 AccorHotels certified review
« Sylwia »

Very nice place...good price nice staff crew ..super

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. Sylwia, We very much appreciate your comments regarding your stay at the Hotel Mercure Warszawa Centrum. It is always a pleasure to receive positive feedback. We are happy that you enjoyed our staff and good price. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Anita Burdach Guest Experience Specialist

Business - 25/02/2019 TripAdvisor review
« Convenient Location and Venue for Business Travel »

Hotel is of good quality and offers excellent value for money. Close to the central station is great for travel and close a bigish shopping center also useful, if needed. Breakfast was good and already starts at 06:30 (at least on a Friday ;-) - which is important! The only downside was maybe slightly slow service at the Restaurant / Bar, but nothing which couldn't be managed.

K. R. Families - 22/02/2019 AccorHotels certified review
« Welcoming. »

Stayed in a few Mercure hotels Acor hotels before. Warsaw puts this little bit extra to make theirs guests feel special. Keep it up.

Sanda Couples - 20/02/2019 AccorHotels certified review
« Good »

Great breakfast, good location. Only problem is cleanness. It can be seen that bathroom is not very clean.

Manish_b Business - 15/02/2019 AccorHotels certified review
« Welcoming, warm, efficient and clean »

The hotel is closely situated to the office I was visiting. The beds are comfortable, the shower and hot water pressure are excellent. I appreciate the complimentary teas and coffees. Reception and porter staff are friendly and helpful.

E. Couples - 12/02/2019 AccorHotels certified review
« Quite place »

Without any problems.. friendly staff..quite hotel and lovely location

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