Hotel - Mercure Warszawa Centrum
Mercure Hotel Mercure Hotel

Mercure Warszawa Centrum

4.5/5 2,226 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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From 266.00 PLN Non member rate
From 239.40 PLN Member's rate Members’ Rate, join while you book
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Underground garage: PLN 89 per day (Paying)
    • Valet parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Accessible bathroom
  • Pets allowed
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 8AM (Paying)
    • LATE CHECK-OUT UP TO 6PM (Paying)
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine
  • Boutiques/shopping
    • Beauty salon (Paying)
    • Hairdressing salon (Paying)
  • Porter

Leisure and activities

  • Fitness centre
  • Well-being
    • Jacuzzi
    • Sauna

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24h
    • Opening hours : Week-end 24h

Business services

  • 13 meeting room(s)
  • Web Corner on a Mac
  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

  • 338 rooms
  • 100% non-smoking hotel
  • 4 rooms for people with reduced mobility
  • 12 connecting rooms
  • Extra bed in room for child
  • Baby bed
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • Telephone
    • Radio in room
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Telephone in bathroom
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Baby bed
    • Direct dial telephone
    • High speed transmission line
    • Minibar
    • Bathtub
    • Make-up/magnifying mirror
    • Sprinkler in room
    • Keycard-operated door locks
    • Deadbolts and/or locks in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Message alert
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.5/5 AccorHotels Rating 7,205 reviews

Our guest reviews for Mercure Warszawa Centrum

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.5/5 TripAdvisor Rating 2,226 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Irit Couples - 19/09/2018 AccorHotels certified review
« EXELLANT !! »

WE HAD AVERY GOOD TIME AT YOUR HOTEL

Piotr M. Business - 19/09/2018 AccorHotels certified review
« Hub of friendliness in the centre of capital »

It was a trip booked in the last minute and so I opted for Mercure Central Warsaw hotel as its offered a good deal in comparison with other hotels I tend to use when in Poland. This turned out to be the best choice ever. Mercure hotel is a true gem; tacked in just behind the main shopping centre, stone throw from central railway station and in close proximity to all the buzz of the Polish capital. I could easily overlook it slightly worn look as the friendliness of the hotel’s staff is unprecedented; from a warm welcome at the reception, attentiveness at breakfast to smiles by the cleaning staff for whom nothing seem impossible. These are the friendly personnel that make this hotel to be possibly the best in Warsaw. Just wonderful. Thank you!

Anonymous Business - 18/09/2018 AccorHotels certified review

Although we stayed at your hotel just for one night, the whole experience was very satisfactory. In particular, the reception staff were extremely helpful when we were trying to find train tickets to Lublin where we were travelling. Therefore we would like to thank them once again for making it easy to us.

Rafał T. J. Families - 18/09/2018 AccorHotels certified review
« Best customer service ever! :) »

I asked for 2h later staying due to my logistics problems with no issues from the stuff = no hurry, helps a lot. Room service was superb (nice and fast) - my kids ordered some food and it was top-class. All the stuff was super-super nice to our kids all the time... Room manager give us bags for dipers which was also nice :) See you soon! :) My hotel! :)

Chaim S. Couples - 18/09/2018 AccorHotels certified review
« Exceptional experience »

We enjoyed staying at the Hotel. Great service, very good breakfast. Best location in Warsaw.

Jeffrey Couples - 17/09/2018 AccorHotels certified review
« Comfortable and welcoming »

The hotel was very kind to upgrade us to celebrate my wife's birthday in September. However my wife had a severe back pain and we requested for a late check out. She has to lie on the sofa because the bed was too soft to support her back. Overall the stay was comfortable and convenient.

R. Business - 16/09/2018 AccorHotels certified review
« Meet expectations »

I only stayed two nights. Room was ok and comfortable. The person at the desk was very kind and gave good advices and recommendations regarding restaurants.

A. B. Couples - 16/09/2018 AccorHotels certified review
« My necklace went missing »

I left my necklace with a pendant on the table and when I came back from the city the pendant was gone. I checked my room and luggage. I spoke to the reception and they said nobody found anything. I didn’t witness anyone taking it but it’s really bizarre that it just wanished. It left me extremely upset as it had great value to me. I don’t think I’ll be staying there anymore.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. B., Thank you for sharing your feedback to us. We are very sorry to hear that our service did not meet your expectations. We truly did all what we could to find your necklace by involving also Security and Housekeeping Management. Unfortunately your necklace remains missing, and we're very sorry that we cannot provide further help. All precious items can be safely stored in the room's safe or deposited at the reception - where we take full responsibility for them. I hope that you will be willing to visit us again and your stay would be fully satisfying. Best Regards, Maciej Sitkowski Guest Experience Manager

Andrey S. Business - 16/09/2018 AccorHotels certified review
« Good »

Everything was good though hotel looks a little bit old and outdated.

Ofer L. Couples - 15/09/2018 AccorHotels certified review
« pleasant,convenient and for a fair price »

The locaion is very good, enabling shopping and touring at hand. The rooms are comfortable and guest experience departmant assisted with arranging a wedding anniversary surprise. The restaurant Winestone is a worthy option for dinner.

David M. Business - 14/09/2018 AccorHotels certified review
« Managing Director »

Efficient, clean, welcoming, good location.

Sheena Business - 14/09/2018 AccorHotels certified review
« Good hotel and restaurant. Superior rooms are well equipped »

I have stayed here before. The hotel is convenient and well run. Staff are helpful

T. M. Friends - 13/09/2018 AccorHotels certified review
« Mr T m. »

I always stay at your hotel this time previous guest was able to enter my room his card was still active lucky I was in the room nothing was taken can you make sure for the safety of guests the previous occupier cards are deactivated so they can't enter the room . It happened around 5 pm on 7th sep 2018 . The rest of the stay was good as always . Many thanks T.m.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. T., Thank you for sharing your experience with us and most of all for expressing your contentment and loyalty toward our hotel. We are very sorry to hear that such accident happened during your stay. Guaranteeing comfort and security for our Guests is our primary goal - therefore I reported that fact to the hotel management. Please be sure that we will learn from your concerns as we aim to improve our services in order to make all our guests fully satisfied. We hope you will give us the opportunity to make your next stays simply amazing. Best regards from Warsaw, Maciej Sitkowski Guest Experience Manager

Khalid Business - 13/09/2018 AccorHotels certified review
« So nice and great hotel »

It was great to choose mercure centrum. Great location Great service Helpful staff

Mike Solo - 11/09/2018 AccorHotels certified review
« An excellent hotel, so why skimp on the towels? »

Everything was excellent, including the breakfast, so why are the towels so thin ?

Kate Business - 10/09/2018 AccorHotels certified review
« Comfortable stay »

Kind personnel, excellent breakfast, comfortable room and bed. All necessary services.

Bota I. Business - 06/09/2018 AccorHotels certified review
« Simply great »

Wonderful staying, nice staff, best position right in the city center

Friends getaway - 05/09/2018 TripAdvisor review
« My stay Mercure »

My biggest disappointment from my stay was the service. The employees at the reception were so rude! Not nice at all, not helpfull not anything you should be when you work at a hotel. They are payed to be nice to guests and help them and they did anything but that. I was deeply disapointed from the service and the approach.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Anna, Thank you very much for having taken the time to write the review - we appreciate all the comments. As a part of worldwide Mercure hotel chain we strive to provide the highest quality of service and your remarks regarding our staff attitude is relevant in order to adjust our offer to our guests’ expectations. Staff behavior and attitude should characterize not only politeness, but the most of them kindness and helpfulness in a real contact manner. It is a base of hospitality, which we Pole are well known from. I pass on your comments to our Front Office Manager in order to remind our staff basic rules of hospitality and to avoid such a behavior in the future. Thank you once again and we look forward to welcoming you again at Mercure Warszawa Centrum. Best regards, Anita Burdach Guest Experience Specialist

Dougf Couples - 04/09/2018 AccorHotels certified review
« Class hotel next to station »

A nice hotel where we received an upgrade Staff were extra helpful and friendly Room was very good and beds very comfortable Excellent tourist information goven

Anonymous Couples - 03/09/2018 AccorHotels certified review

Great quiet, clean room, very friendly reception staff

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