Hotel - Mercure Warszawa Centrum
Mercure Hotel Mercure Hotel

Mercure Warszawa Centrum

4.5/5 2,273 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Best price guarantee How it works?
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From 270.00 PLN Non member rate
From 243.00 PLN Member's rate Members’ Rate, join while you book
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Underground garage: PLN 89 per day (Paying)
    • Valet parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Accessible bathroom
  • pets allowed 50  PLN
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 8AM (Paying)
    • LATE CHECK-OUT UP TO 6PM (Paying)
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine
  • Boutiques/shopping
    • Beauty salon (Paying)
    • Hairdressing salon (Paying)
  • Porter

Leisure and activities

  • Fitness centre
  • Well-being
    • Jacuzzi
    • Sauna

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24h
    • Opening hours : Week-end 24h

Business services

  • 13 meeting room(s)
  • Web Corner on a Mac
  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

  • 338 rooms
  • 100% non-smoking hotel
  • 4 rooms for people with reduced mobility
  • 12 connecting rooms
  • Extra bed in room for child
  • Baby bed
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • Telephone
    • Radio in room
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Telephone in bathroom
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Baby bed
    • Direct dial telephone
    • High speed transmission line
    • Minibar
    • Bathtub
    • Make-up/magnifying mirror
    • Sprinkler in room
    • Keycard-operated door locks
    • Deadbolts and/or locks in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Message alert
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.5/5 AccorHotels Rating 7,503 reviews

Our guest reviews for Mercure Warszawa Centrum

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.5/5 TripAdvisor Rating 2,273 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Family - 17/11/2018 TripAdvisor review
« Fancy hotel without climate control with hot stuffy room and unwelcoming reception »

I booked Mercure in Warsaw based on the reputation of mercure hotels. This was my first booking as an an Accor member, I booked on the Accor app for 4 of us, including my wife and 2 children ( both 16 y old). At the reception desk, the lady first said they don’t have room for 4 persons. When I showed her my booking confirmation she asked how did I book this. I told her that it was on the app. Shen then reluctantly handed us keys to room 519. On reaching the room we found it hot and suffocating so I opened the windows. Found that the climate control was not working. Help arrived quickly, said some problem with the software program and got the blower working. We then left to walk around. The room was hot on our return (outside was very cold). We thought we just started the blower so it will take time. The room never cooled, I called reception at 11.30 at night having woken up from sleep from the heat and stuffy atmosphere. I checked to find that there was no air flow from the blower though it made noise as though it was working. The lady at reception said to open windows. This meant that there was noise from the mainstreet below, streetlights shining into the eyes and poor quality sleep. I was told that air conditioning does not work if outside is cold. I was told to turn off the heating but the heater was already off. After a poor night sleep, I reported this again next morning. Nothing was done about this and we slept poorly again on the second night. I checked reviews and found that many people had faced the same problem. The room is stuffy and warm and there is no climate control. Did not expect this in a hotel of this callibre. Rooms otherwise good size and clean, bathrooms nice, shower good. But no good night’s sleep.

Ym Friends - 14/11/2018 AccorHotels certified review
« It was great »

We loved the: room Location Staff Breakfast

Raphaël Couples - 12/11/2018 AccorHotels certified review
« Comfortable and silent »

Comfortable and silent room. Coffee and tee (no hot chocolate) in the room. Breakfast with large choice of food at the first floor. Good restaurant at the ground floor. In the lift it's written that the restaurant is at the first floor, but it's actually at the ground floor. The hotel is just next to a large shopping centre and the central railway station. When checking-out, I had to wait about 5-10 minutes before being able to leave my luggage at the hotel.

christelleg10 Business - 11/11/2018 TripAdvisor review
« Very comfortable and nice hotel »

Rooms are large and well decorated.Service is profesionnal and nice.Breakfast quality and choice is good, despite orange juice could be of better quality.Good balance quality/price for Warsaw.I'll certainly come back.

Couples - 11/11/2018 TripAdvisor review
« Great hotel in good location »

The hotel is located close the the area where the Modlin airport transfer drops off and the railway station. It is about 20-25 mins walk from the old town. The hotel was in good order and the room was a good size and clean with a seating area. There is tea and coffee facilities in the room and free water.The bathroom was very clean and in good order. It also had a bath with over-bath shower. Plenty of toiletries that were replenished. As with many hotels they still change all the towels daily no matter where you place them.

Anna Couples - 08/11/2018 AccorHotels certified review
« yet another lovely stay at Mercure Warszawa Centrum »

It was a lovely stay, as ever. We got upgraded to a superior room which was on an upper floor as per our request. The room was spacious and comfortable. Check-in and check-out were smooth and took only a couple of minutes.

Luc B. Business - 07/11/2018 AccorHotels certified review
« Good room but bad smell and noisy »

Confortable and well equiped room but was probably a former smoking room (smells cold smoke) and in the morning there were workers doing a lot of noice.

Carlos Couples - 06/11/2018 AccorHotels certified review
« Great hotel experience »

Location was great and peaceful: 5 min walking to central railway station (connecting to the airport), underground, tram and bus stops that bring you anywhere in the city. 300 m away from the Palace of Culture and Science. There is also a modern hall right in front of the hotel with plenty of shops and restaurants (good for breakfast). The hotel’s hall has several chill out spaces where you can sit down and enjoy some drinks or grab your phone. Cocktail bar was also very modern with many choices to drink. Rooms are big and very clean, with all commodities you need. Staff was very attentive at all times.

Anonymous Business - 05/11/2018 AccorHotels certified review
« Ok! »

OK!

Charlrs B. Couples - 05/11/2018 AccorHotels certified review
« Very good rxperience, everything was perfect, I will stay there again. »

The room was very clean and they kept it that way. Room service was excellent and the food was delicious

Inga Solo - 04/11/2018 AccorHotels certified review
« Satisfied »

I rate my stay at your hotel on an average. Although the location of the hotel is just amazing, it did not feel like cleaning services were not given, although I did not realize that during the weekend, they were not provided. Secondly, although I had picked up a superior room and I am a member of Accor Silver, I was not offered to drink at the entrance and I had to ask for it at the reception. Disliked by the reception girl and the boy's indifference to the unclean clothes cleaning service. A very entertaining guy at the reception was cold black hair on check out. I do not like to miss Accor's loyalty points at the restaurant service. As I travel a lot and I am very busy with the Accor network, where I have received better service. I am sorry for openness, but you must know the minuses and things to be corrected.

Rafael Business - 02/11/2018 AccorHotels certified review
« Very nice hotel in convenient place »

- Smartphone with local SIM card, mobile Internet, navigation I was very surprised to discover this service, provided without additional charges, never seen it in other hotels. Makes it very convenient to be online without big roaming charges for internet and phone - Breakfasts are very good - Overall the hotel is convenient, nice and quiet

Anonymous Business - 01/11/2018 AccorHotels certified review
« Welcoming staff, comfortable room and very good base for working visit in Warsaw »

Good central location, near our Warsaw based office and train station, which made early morning train journeys much easier. Staff at reception were very helpful with local information ie places to eat, taxis etc. Service in the bar/restaurant was a bit slow even when not that busy.

Frequent T. Business - 01/11/2018 AccorHotels certified review
« Central and ok hotel »

Smooth checkin Breakfast too busy, selection not well organised (foot logistic not good) Room nice, however a bit dated Like the linked wine bar

Martin Business - 31/10/2018 AccorHotels certified review
« Very nice well located hotel »

This is the third time I have stayed at this hotel as I like the central location and good room sizes, comfortable beds and great service

Bartlomiej Z. Business - 31/10/2018 AccorHotels certified review
« Customer Satfisfaction 100% »

My experience with Novotel Warsaw Centurm hotel is extremely positive. The room standard was on high level moreover I would like to recommend the staff and service.

Gregory Friends - 31/10/2018 AccorHotels certified review
« Best place for stay in Warszawa »

Really nice room, great service, really clean.

Morena B. Couples - 30/10/2018 AccorHotels certified review
« Comodo y central »

The team very helpfull The room had all i needed They clean every day Good breakfast

Meir S. Couples - 28/10/2018 AccorHotels certified review
« Good worth for cost »

Eacellent location, comfortable room, rich breakfast and good food at the restaurant

Alex F. Couples - 28/10/2018 AccorHotels certified review

I got my standard room upgrades to a junior suite.

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