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Hotel - Hotel Mercure Warszawa Grand
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Mercure Hotel

Hotel Mercure Warszawa Grand

28 Krucza Street 
00-522  WARSAW
POLAND

2,093 reviews
TripAdvisor Rating Based on 2,093 reviews
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Check-in from 14h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
  • Parking
    • Hotel garage and outdoor car park: PLN 70 per day (Paying)
    • Private outdoor parking (Paying)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 55  PLN
  • Fitness centre

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
  • Parking
    • Hotel garage and outdoor car park: PLN 70 per day (Paying)
    • Private outdoor parking (Paying)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 55  PLN
  • Languages spoken at the hotel
    • German
    • English
    • French
    • Italian
    • Polish
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 8AM
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine
  • Gift shop/newspaper shop  (Nearby)
  • Porter
  • Concierge

Leisure and activities

  • Fitness centre

Catering

  • 2 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 Hours
    • Opening hours : Week-end 24 Hours

Business services

  • 10 meeting room(s)
  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Companies and event centres nearby

Company

DELOITTE0.3 km / 0.19 mi
RAIFFEISEN BANK0.3 km / 0.19 mi

Your meetings and events

With its 7 meeting rooms complete with Wi-Fi access and natural lighting, the Mercure Warszawa Grand hotel can cater for between 8 and 140 people.In addition to our expert assistance, advice and event organisation services, the rooms are all equipped with the latest technology, making Mercure Warszawa Grand the perfect location for all types of meetings.

Hotel Mercure Warszawa Grand Meeting Room 4 photos
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
BELWEDERSKA 24 m2 0 m 12 8 6 8 0
MAZOWIECKA 45 m2 0 m 35 16 16 26 0
MOKOTOWSKA 56 m2 0 m 35 20 18 26 0
OLIMP 1 210 m2 4 m 150 56 48 130 150
OLIMP 1+2+3 348 m2 4 m 0 0 0 0 180
OLIMP 2 79 m2 4 m 60 34 40 45 60
OLIMP 3 51 m2 4 m 35 18 14 26 36
UJAZDOWSKA 18 m2 0 m 0 0 8 0 0
WILANOWSKA 26 m2 0 m 8 8 8 8 0
WILANOWSKA&BELWEDERSKA 50 m2 0 m 40 28 22 30 0
    • Flipchart
    • Audio and video equipment
    • Day light
    • Video equipment
    • Airconditioned meeting room
    • High speed transmission line
    • Overhead projector

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

Standard Room with 1 single bed, featuring air conditioning, Internet access, LCD TV, safe, telephone, minibar on request, tea/coffee making facilities, bathroom with underfloor heating and shower, hairdryer, bathrobe and slippers on request.

  • 299 rooms
  • 299 non-smoking rooms
  • 3 rooms for people with reduced mobility
  • Extra bed in room for child
  • Crib on request
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Turn down service
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • Bathroom doors 32 inches wide
    • TV with on-screen billing info
    • Radio in room
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Crib on request
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Automatic temperature control
    • Telephone
    • Direct dial telephone
    • High speed transmission line
    • RJ 11 outlet
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Minibar
    • Shower
    • Toilets
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our restaurants and bars

Your meetings and events

4.5/5 AccorHotels Rating Based on 3,888 reviews

Our guest reviews for Hotel Mercure Warszawa Grand

100% genuine reviews from our guests

Find out more
4.5/5 TripAdvisor Rating Based on 2,093 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
AccorHotels certified review
Lisa Couples - 17/07/2017
« Very nice and centrally located hotel. »

Our themed room was wonderful. It was done exceptionally well. It was over all a pleasant stay once initial problems with the room had been resolved.

AccorHotels certified review
Greg T. Solo - 17/07/2017

front desk service was better during this stay, the room smelled like cigarette smoke and the garbages had not been emptied when I arrived for my stay

AccorHotels certified review
Sergio Business - 17/07/2017
« Very pleasant, quiet hotel even though it's in the middle of Warsaw »

Great hotel will be using it as my base again. Large spacious room, quiet even though it was facing the road. Very central for all the bars and restaurants. Friendly staff and speedy check-in and check-out.

AccorHotels certified review
Nick W. Couples - 16/07/2017
« Amazing hotel, great facilites and staff »

Very helpfull and antentive staff, room were immaculate and very spacious. A great stay

AccorHotels certified review
Achraf E. Business - 16/07/2017
« Excellent as expected »

My second stay, and now if i go to Warszawa again, it will definitely be Mercure Grand. Great room with interesting features. It would be good to include tv channels for tourists and polish speaking tv channels are only for residents.

AccorHotels certified review
Anonymous Friends - 15/07/2017
« Bon séjour  »

But the wifi doesn't work at all ! Blank white page !

AccorHotels certified review
Daniel M. Business - 14/07/2017
« Professor »

Muy agradable y placentera.

AccorHotels certified review
Petra Business - 14/07/2017

Everythig was excellent 3

AccorHotels certified review
Antoon M. Business - 14/07/2017
« Realy nice Hotel »

Good service friendly people 👍

AccorHotels certified review
James T. Couples - 14/07/2017
« Privileged stay -- »

First time to Warsaw. Welcoming staff, great location and a beautiful room

AccorHotels certified review
Anonymous Business - 14/07/2017

My room, the meeting room, and service were great. The elevator was very slow.

AccorHotels certified review
Clive P. Families - 13/07/2017
« We were happy with our stay. »

This was our second stay at this hotel. We have no complaints but we did notice that there was some difficulty at breakfast catering for the coach parties who were staying there. Some of the breakfast items were not replaced promptly when used up, for example the different jams and the fruit salad. Some members of the coach parties were quite rude and clearly not used to staying in a hotel like the Mercure. Having said that, we will stay at this hotel again. Our room was excellent, the reception staff were pleasant to deal with and the guy who served us in Winestone was friendly and helpful. I also thought the price we paid for our four night stay was really good value. We would certainly recommend this hotel.

AccorHotels certified review
Tina Couples - 13/07/2017
« An enjoyable stay »

We were greeted very warmly and offered a complimentary drink while waiting for our room which exceeded our expectations. So spacious and with a great view. The hotel was in a great location for us as we arrived by train but also had trams and buses nearby which took us to the old town and elsewhere. Great restaurants and shops are nearby too. All in all the Mercure was a fabulous choice for our first visit to Warsaw.

AccorHotels certified review
Paul Couples - 13/07/2017
« Clean and comfy stay »

Last time i received an upgrade to a privilege room but not this time. I missed it:) :)

AccorHotels certified review
Ari Couples - 12/07/2017
« Nice hotel close to the centre of Warzaw »

Our room was spacious. The separate toilet and shower room is a good arrangement. There should be a bit more space for your clothes - we had to store some in our luggage. Our biggest complaint is a missing mattress pad in the bed. With a spring mattress it is a necessary element for comfort.

AccorHotels certified review
Neil W. Friends - 12/07/2017
« great location  »

Friendly staff, clean large rooms - no complaints and would recommend

AccorHotels certified review
Gedas Couples - 11/07/2017
« A great place to stay »

Clean, comfortable room. A view from the window was a bit disappointing this time (it was the inner yard, with the view of other rooms windows ant a roof), but everything else was amazing. The location is perfect, the hotel is very quiet. And there is always a few parking spots right in front of the main entrance. Will be staying here next time definitely.

AccorHotels certified review
Christian Solo - 11/07/2017
« Nice hotel but terrible bed »

Great location, very nice hotel, friendly staff, nice room, but terrible old hard bed. Spent 2 sleepless nights. Please rethink the focus of your hotel. Sleep and rest of your guests should be the top priority of your guests. This bed is probably 15 years old.

AccorHotels certified review
Gertjan Business - 10/07/2017
« Not cheap but very good! »

Great bed, big room, good breakfast.

AccorHotels certified review
M. J. S. Business - 05/07/2017
« Nice hotel, close to the centre »

Nice clean and friendly hotel. I'm a returning guest so it must be good

Our most recent 20 reviews
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