Hotel - Hotel Mercure Warszawa Grand
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Mercure Hotel

Hotel Mercure Warszawa Grand

28 Krucza Street 
00-522  WARSAW
POLAND

2,116 reviews
TripAdvisor Rating Based on 2,116 reviews
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Check-in from 14h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
  • Parking
    • Hotel garage and outdoor car park: PLN 70 per day (Paying)
    • Private outdoor parking (Paying)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 55  PLN
  • Fitness centre

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
  • Parking
    • Hotel garage and outdoor car park: PLN 70 per day (Paying)
    • Private outdoor parking (Paying)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 55  PLN
  • Languages spoken at the hotel
    • German
    • English
    • French
    • Italian
    • Polish
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 8AM
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine
  • Gift shop/newspaper shop  (Nearby)
  • Porter
  • Concierge

Leisure and activities

  • Fitness centre

Catering

  • 2 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 Hours
    • Opening hours : Week-end 24 Hours

Business services

  • 10 meeting room(s)
  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

Standard Room with 1 single bed, featuring air conditioning, Internet access, LCD TV, safe, telephone, minibar on request, tea/coffee making facilities, bathroom with underfloor heating and shower, hairdryer, bathrobe and slippers on request.

  • 299 rooms
  • 299 non-smoking rooms
  • 3 rooms for people with reduced mobility
  • Extra bed in room for child
  • Crib on request
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Turn down service
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • Bathroom doors 32 inches wide
    • TV with on-screen billing info
    • Radio in room
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Crib on request
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Automatic temperature control
    • Telephone
    • Direct dial telephone
    • High speed transmission line
    • RJ 11 outlet
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Minibar
    • Shower
    • Toilets
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our restaurants and bars

Your meetings and events

4.5/5 AccorHotels Rating Based on 3,983 reviews

Our guest reviews for Hotel Mercure Warszawa Grand

100% genuine reviews from our guests

Find out more
4.5/5 TripAdvisor Rating Based on 2,116 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
AccorHotels certified review
Mihai L. Business - 17/08/2017
« 07-10.08.2017 »

The food was not the best, it can be better

AccorHotels certified review
Davide Business - 17/08/2017
« Good »

Over All good, shower door was broken.

AccorHotels certified review
Karolina P. Couples - 16/08/2017
« Very good hotel but with poor wifi connection. »

This hotel is very good and staff polite and helpful. The location is brilliant. We walked to Lazienki Park and then to Krakowskie Przedmiescie and Starowki. But there was no internet. Their wifi sygnal was poor and non existing. It is not good enough for a hotel of their standards/rates.

AccorHotels certified review
Anonymous Families - 15/08/2017
« Personal is, but room outlay isn't quite what I expect in this price range »

very friendly and helpful personal, design and arrangement of and in the room not fully adequate to quote and price

AccorHotels certified review
Anonymous Couples - 11/08/2017
« It was excellent. »

Nice room, nice view, excellent location, friendly, professional staff.

AccorHotels certified review
Katarzyna Couples - 11/08/2017
« Everything was expensive, even water which for this price supposed to be complimentary. »

Everything was very expensive, for the junior suite and the price I paid for it at least the water supposed to be complimentary. It was my wedding day and even thou I said it to the staff I haven't even received any congratulations not mentioning lack of a gift. My friends were staying in different , cheaper hotel during their wedding day and they received complimentary gift. For this price I'm very dissapointed and unfortunately won't recommend taking the suite as it's not worth the price.

AccorHotels certified review
M. Z. Couples - 11/08/2017
« The hotel is orderly, meticulous and professional »

Pleasant and stisfiend stay. A gesture of modest gift to members, like a drink invitation, will help us feel etter attention.

AccorHotels certified review
Dudidu Couples - 10/08/2017
« nice but could be better »

the room was just ok. expected much better view for paying extra for the privilege room than the rooftop view I got in room 121 . no bath in the room even though during reservation shower and bath were described in the privilege room. the check in / check out staff was not very pleasant and not very professional. got different and incorrect answers when i checked the option to pay for late check out

AccorHotels certified review
Pablo Solo - 08/08/2017
« Great Weekend in Warsaw »

As usual, Mercure delivers a great service. Rooms are excellent, staff is friendly. The only negative point would be the WiFi, as it was almost non existent in my room.

AccorHotels certified review
Piotr Business - 08/08/2017

Super

AccorHotels certified review
Reviewer(1) Families - 01/08/2017
« Convenient, well equipped, good service and facilities. »

Stayed in the Warsaw Mercure Hotel in ul. Krucza for 3 nights in July 2017. The room was spacious and well furnished, the bathroom clean and well equipped. The room had a refrigerator, coffee and tea making facilities and a safety deposit box, all included in the price. The only downside was that it was not possible to turn on the bathroom lights without turning on the main lights in the room as well (both were on a single switch) - difficult in the evenings, as I was staying with a young child whom I did not want to wake. Very good service at reception and in the hotel bar.

AccorHotels certified review
Heikki Couples - 31/07/2017
« Really enjoyable experience »

Everything was perfect, but mattress in the room (Superior room with king size bed) was quite worn up.

AccorHotels certified review
E M. Solo - 26/07/2017
« Mercure in Warsaw »

It was very pleasant. The hotel is clean and comfortable and the breakfast is quite good.

AccorHotels certified review
Anonymous Families - 26/07/2017
« good overall experience »

- Smooth checkin/checkout - Rooms clean and spacious - good location - breakfast quality ok , Staff is struggling to get breakfast buffet filled-up during morning rush hour.

AccorHotels certified review
Gillian Friends - 25/07/2017
« Recommended »

The Mercure was just right for our stay. The location is good being close to the train station. The beds were comfortable, the air conditioning just right, the wifi stable and fast. We found that the arrangement of the room curious and didn't like the toilet by itself with no wash basin.

AccorHotels certified review
Maureen C. Friends - 25/07/2017
« The hotel met all our expectations for our city break holiday. »

Pleasant in terms of location, facilities and the breakfast menu choice.

AccorHotels certified review
Ilaria Business - 24/07/2017
« All comfort for business travel. »

very comfortable room and bed, quiet, clean

AccorHotels certified review
Marta Couples - 23/07/2017
« always great stay! »

Walk in platinum member. Great deal, great value with all benefits that helped me survive one day on my unexpected stay in Warsaw.

AccorHotels certified review
Mila R. Solo - 23/07/2017
« Excellent »

Everything was very good - the room, amenities, the breakfast diversified and very tasty. It has a good location in the centre, easy to get to old city and other main objectives.

AccorHotels certified review
Martin Business - 21/07/2017
« Great hotel close to the Ministries in Warsaw »

This was not my first stay in your hotel, and it will not be the last one either. Great service, wonderful breakfast, good internet services, and well located near the Ministries in Warsaw. What else would you need?

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