Hotel - Hotel Mercure Warszawa Grand
Mercure Hotel Mercure Hotel

Hotel Mercure Warszawa Grand

4.5/5 2,423 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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From 239.00 PLN Non member rate
From 215.10 PLN Member's rate Members’ Rate, join while you book
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
    • Fiber optic technology provides the highest possible speed of Internet connection.
  • Parking
    • Hotel garage and outdoor car park: PLN 70 per day (Paying)
    • Private outdoor parking (Paying)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pets allowed 55  PLN
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • German
    • English
    • French
    • Italian
    • Polish
    • Russian
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 8AM (Paying)
    • LATE CHECK-OUT UP TO 4PM (Paying)
  • Dry cleaning / Ironing
  • Gift shop/newspaper shop  (Nearby)
  • Porter
  • Concierge

Leisure and activities

  • Fitness centre
  • Sauna

Catering

  • Breakfast
  • 2 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 Hours
    • Opening hours : Week-end 24 Hours

Business services

  • 9 meeting room(s)
See all services

Hotel location

Our rooms

A wide selection of comfortable and spacious rooms to meet the needs of all guests and provide an ideal place for work or relaxation.

  • 299 rooms
  • 100% non-smoking hotel
  • 3 rooms for people with reduced mobility
  • Extra bed in room for child
  • Extra bed in room for adult
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • Bathroom doors 32 inches wide
    • Radio in room
    • Opening windows
    • Remote control TV
    • WiFi in your room
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Baby bed
    • Telephone
    • High speed transmission line
    • RJ 11 outlet
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Minibar
    • Shower
    • Toilets
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our restaurants and bars

Your meetings and events

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4.5/5 AccorHotels Rating 5,612 reviews

Our guest reviews for Hotel Mercure Warszawa Grand

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.5/5 TripAdvisor Rating 2,423 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Solo travel - 20/07/2018 TripAdvisor review
« An Excellent Stay »

Having stayed at this hotel once before I already knew it was very good. As an Accor Gold Member I was fortunate enough to be upgraded to a suite - which was spacious and had all that was needed to make my stay very pleasant. I found all of the staff very helpful and professional - reception, bar, cleaning, restaurant etc. and would most certainly recommend it.

Family - 19/07/2018 TripAdvisor review
« Excellent time! »

We were here for a week - upgraded as per accor membership. Hotel was excellent and staff were first class. Breakfast had a great selection and the bar was also very good. We traveled as a family and had a great time. Highly recommended.

Anonymous Business - 16/07/2018 AccorHotels certified review
« Good stay but AC in the room was not satisfactory »

The AC control button was not its best and was confusing. It was reported to the reception area but they only suggested to make the adjustment. The sleep was not good for 2 nights I stayed.

Couples - 13/07/2018 TripAdvisor review
« Excellent value in City center! »

Late check-in was smooth, room was clean, good sized, quiet. Location was walking distance to all major points of interests. Area full of hip restaurant choices! Hotel front desk arranged taxi ride back to airport was perfect choice since such drivers can use special fast lines and bit the horrible Airport traffic! Efficient. Great experience overall!

Johanna Friends - 10/07/2018 AccorHotels certified review
« Good value for the money »

The room was really clean and quiet. It had a separate bathroom with just the toilet in it (no sink) which was a bit complicated to use. The tv screen was huge which was great for watching the world cup. Breakfast was good, but did not vary a lot during our four night stay.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Johanna I., We very much appreciate your comments regarding your stay at the Hotel Mercure Warszawa Grand. It is always important for us to receive feedback from you. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we are looking forward to your next stay ! Sincerely, Joanna Piotrowska Guest Relations Manager

Kasia Friends - 09/07/2018 AccorHotels certified review
« Suitable for a short city break »

The hotel was ok, nothing to fall over. The weather during our stay was bad and the hotel was not prepared for this - the room for freezing the whole time, we had to change our towels everyday only becasue they wouldnt dry. Other than that the location is great.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Reut, We very much appreciate your comments regarding your stay at the our hotel. We glad that our location had a good impact for your stay. At the same time we would like to very apologize for any inconveniences which took the place during your stay :( Thank you again for sharing your experience, and we hope you'll visit us again in the near future. Greetings from Warsaw, Sincerely, Ernest Podgórski Guest Relations

Robert P. Business - 06/07/2018 AccorHotels certified review
« good quality hotel in a great location for my office »

good quality hotel with clean and spacious rooms. great location, good food.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Robert, We very much appreciate your comments regarding your stay at the our hotel. It is always a pleasure to receive positive feedback :) We are really happy that your stay was pleasant and we've met your expectations. I will share your kind comments with our team of course. Thank you again for sharing your experience, and we hope you'll visit us again in the near future:) Greetings from Warsaw, Sincerely, Ernest Podgórski Guest Relations

Klaudia Friends - 03/07/2018 AccorHotels certified review
« Love it! »

Highy recomend this hotel! Huge, nice, clean room and bathroom. Delicieus breakfast and friendly staff. Will be back!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Klaudia , We are so happy that your enjoyed your stay at the Mercure Warszawa Grand Hotel ! This is so nice to know that you loved it here and you already made another reservation at our hotel :-) See you this coming weekend ! Joanna Piotrowska Guest Relations Manager

Khrystyna I. Friends - 03/07/2018 AccorHotels certified review
« Housekeeping »

Some towel were dirty

Our hotel has responded to the review
Our hotel has responded to the review

Dear Khrystyna I., We very much appreciate your comments regarding your stay at the Hotel Mercure Warszawa Grand. We would like to apologize for the towels. We will pass the information to our Housekeeping Department in order to make sure that this doesn't happen again in the future. Sincerely, Joanna Piotrowska Guest Relations Manager

Sandra Couples - 02/07/2018 AccorHotels certified review
« Lovely stay »

Centrally located with very friendly receprion team. Room was very spacious, clean and modern. Loved the shower in a bedroom idea!!! We didn't use any of the food & baverage facilities as were on a vegan food trip and there was plenty of them around.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sandra, We very much appreciate your really kind words regarding your stay at our hotel. It is always a pleasure to receive positive feedback:) and of course I will share your comments with our team. We are happy that your stay was pleasant! Especially thanks for nice words about our room. Thank you one more time and we hope we'll have an opportunity to welcome you again in the near future! See you again in Warsaw, Kind regards Ernest Podgórski Guest Relations

Øyvind H. Couples - 01/07/2018 AccorHotels certified review
« Luxerious »

Very good

Our hotel has responded to the review
Our hotel has responded to the review

Dear Oyvind H., We very much appreciate your comments regarding your stay at the Hotel Mercure Warszawa Grand. We are especially happy about your satisfaction regarding the upgrade to one of our apartments. We love to make our guests happy with surprises like that :-) We hope to see you at the Mercure Warszawa Grand Hotel in the near future! Best regards, Joanna Piotrowska Guest Relations Manager

Avi B. Couples - 29/06/2018 AccorHotels certified review

The towels were very old and unpleasant

Our hotel has responded to the review
Our hotel has responded to the review

Dear Avraham, We very much appreciate your comments regarding your stay at the our hotel. At the same time we would like to apologize that the towels in your room were unfresh. We'll do our best to prevent such a situation from occurring in the future. Thank you also for rest of your helpful suggestions. Thank you again for sharing your experience, and we hope you'll visit us again in the near future and we'll have an opportunity to surprise you positively. Greetings from Warsaw, Sincerely, Ernest Podgórski Guest Relations

Helle P. Business - 29/06/2018 AccorHotels certified review

After somebody entering my room with a keycard shortly after I had arrived on Sunday evening - I didn't feel totally safe in my room - I had my keycard changed the same evening and all other keycards blocked. The next evening I had issues with my keycard again, so all in all not too happy about this experience.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Helle, Thank you for sharing your feedback to us. We are very sorry to hear that you had as uncomfortable situation. The situations like this should never take place, the more we are sorry that it happened. We would like to apologize very much for that. Please be sure that we will learn from your concerns as we aim to improve our services in order to make all our guests happy. We apologize one more time and at the same time we hope you'll give us one more chance and you'll visit us again and we'll do our best to make your stay unique. Greetings from Warsaw, Best Regards, Ernest Podgórski Guest Relations

G. Families - 27/06/2018 AccorHotels certified review
« Excellente »

..

Our hotel has responded to the review
Our hotel has responded to the review

Dear Vincent, We are extremely happy that you spent a nice time at the our hotel:) We would like to thank you also for rewarded us with a really high rating! We hope you'll visit us again in the near future. See you and greetings from Warsaw, Sincerely, Ernest Podgórski Guest Relations

Anonymous Business - 25/06/2018 AccorHotels certified review

The room was nice and clean; staff helpful and nice; the coziness of lobby and bar would deserve some re-thinking

Our hotel has responded to the review
Our hotel has responded to the review

Dear Gwenole, We very much appreciate your comments regarding your stay at the our hotel. Thank you for a kind words our staff and we also glad the the room which we've prepared for you met your expectations :) I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you one more time and we hope you'll visit us again in the near future:) Greetings from Warsaw, Sincerely, Ernest Podgórski Guest Relations

Derek H. U. Couples - 25/06/2018 AccorHotels certified review
« Perfect weekend break »

Another very pleasant stay in Warsaw

Our hotel has responded to the review
Our hotel has responded to the review

Dear Derek H., Thank you so much for your wonderful feedback! It is always a pleasure to receive positive feedback and I will certainly share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Joanna Piotrowska Guest Relations Manager

K. G. Business - 22/06/2018 AccorHotels certified review
« Reliable, comfortable hotel »

In June I stayed twice in this hotel spending four nights in a standard room and two nights in single room.I chose Mercure Grand because of very positive past experience and its convenient location. It was also the first time I decided to try the single room and while it had all the amenities I much prefer the larger rooms.I also enjoyed a meal and drinks in the Winestone Bar & Restaurant. I found the reception staff very pleasant, friendly and informative. I was thus extremely satisfied and the only reason I did not mark "10" was that I found single room too small for my needs.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Krzysztof G., We very much appreciate your comments regarding your stay at the Hotel Mercure Warszawa Grand. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Anonymous Solo - 20/06/2018 AccorHotels certified review
« Gut »

Gut

Our hotel has responded to the review
Our hotel has responded to the review

Dear Daniel, We very much appreciate your comments regarding your stay at the our hotel. We are extremely happy that you've enjoyed your stay with us! :) At the same time we hope it wasn't your last visit and we'll have an opportunity to welcome you again in the near future. Greetings from sunny Warsaw :) Sincerely, Ernest Podgórski Guest Relastions

Volha Couples - 19/06/2018 AccorHotels certified review
« Excellent »

Immaculately clean, very quiet

Our hotel has responded to the review
Our hotel has responded to the review

Dear Dmitry, We very much appreciate your rating regarding your stay at the our hotel, Thank you also for your really kind feedback :) We are happy that your stay was pleasant! We’d be grateful if you would review us on TripAdvisor. It’s the world’s largest travel site, helping millions of visitors every month plan the perfect trip. You comments or rating will help us a lot in our continuous striving for superior service experience for every guest. Thank you in advance, and we hope you'll visit us again in the near future. Greetings from Warsaw, Sincerely, Ernest Podgórski Guest Relations

Alexander Solo - 19/06/2018 AccorHotels certified review
« Wonderful Hotel and Staff »

Lovely hotel, location, room, air-conditioning, view, breakfast buffet, business center-- all fulfilling wishes and expectations!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Alexander, We very much appreciate your rating regarding your stay at the our hotel, Thank you also for your really kind feedback :) We are happy that your stay was pleasant and we've met your expectations! It's a biggest prize for us :) We’d be grateful if you would review us on TripAdvisor. It’s the world’s largest travel site, helping millions of visitors every month plan the perfect trip. You comments or rating will help us a lot in our continuous striving for superior service experience for every guest. Thank you in advance, and we hope you'll visit us again in the near future. Greetings from Warsaw, Sincerely, Ernest Podgórski Guest Relations

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