Hotel - Hotel Mercure Warszawa Grand
Mercure Hotel Mercure Hotel

Hotel Mercure Warszawa Grand

4.5/5 2,537 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Parking
    • Underground car park and outdoor car park: PLN 79/day (Paying)
    • Private outdoor parking (Paying)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pets allowed 55  PLN
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • German
    • English
    • French
    • Italian
    • Polish
    • Russian
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 8AM (Paying)
    • LATE CHECK-OUT UP TO 4PM (Paying)
  • Dry cleaning / Ironing
  • Gift shop/newspaper shop  (Nearby)
  • Porter
  • Concierge

Leisure and activities

  • Fitness centre
  • Sauna
  • Billiards/Snooker

Catering

  • Breakfast
  • 2 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 Hours
    • Opening hours : Week-end 24 Hours

Business services

  • 9 meeting room(s)
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Hotel location

Our rooms

A wide selection of comfortable and spacious rooms to meet the needs of all guests and provide an ideal place for work or relaxation.

  • 299 rooms
  • 100% non-smoking hotel
  • 3 rooms for people with reduced mobility
  • Extra bed in room for child
  • Extra bed in room for adult
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • Bathroom doors 32 inches wide
    • Radio in room
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Baby bed
    • Telephone
    • High speed transmission line
    • RJ 11 outlet
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Minibar
    • Shower
    • Toilets
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our restaurants and bars

Your meetings and events

4.5/5 AccorHotels Rating 6,430 reviews

Our guest reviews for Hotel Mercure Warszawa Grand

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.5/5 TripAdvisor Rating 2,537 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Arthur Couples - 14/01/2019 AccorHotels certified review
« Good place to stay »

Smooth. No worries

Aliyah H. Families - 13/01/2019 AccorHotels certified review
« Amazing »

Very clean rooms ,spacious, the food by room service was soo delicious...the breakfast was ver good

Anonymous Business - 13/01/2019 AccorHotels certified review
« Fez days in Warsaw »

For work

Business - 13/01/2019 TripAdvisor review
« Always Welcomed »

I have stayed here many times over the last few year and always welcomed. all the staff and friend and helpfully. Rooms excellent quality and the whole hotel is very clean. Breakfast can be very busy but there is always pliantly of food and nothing ever empty, there is s large selection to meet all tastes. The Bar is very nice and food very good - the bar also serves food until after 11pm which is very useful for me as I normally arrive late. I always try to book this hotel when I stay in Warsaw.

Andrii K. Couples - 10/01/2019 AccorHotels certified review
« Good Place to stay »

Mercure Warwas Grand is a good hotel to stay. Spacious room with a nice bath with a transparent wall. Great for couples. :) Nothing special in breakfasts - just regular ones. It could be better. And no ukrainan TV channel. Just one poor russian channel.

Couples - 09/01/2019 TripAdvisor review
« New Year wonderful stay »

Excellent clean and spacious room 426, comfortable bed, urban view. The location is very close to City center but quiet, service was attentive and helpful (reception, restaurent, bar). Good quality of wifi signal.

Evgeniya Couples - 07/01/2019 AccorHotels certified review
« Good hotel with the great location »

Nice design of the rooms, friendly staff, very good breakfast, especially fresh-made juice. One remark - we got the room for disabilities (we are not) and the bathroom was not very convenient for us - mirror has angle (as it should be for the person in the chair), the shower doesn't have any curtains and the floor in the bathroom was totally wet.

Mikalai Couples - 06/01/2019 AccorHotels certified review
« Average hotel, not worth the money »

Pretty spacious room, modern TV. That’s all I liked. The rest was quite disappointing. I asked for a wake up call, but nobody called me. There’s no spa, no swimming pool. Deluxe room is situated on the first floor. In general, too expensive for this kind of service.

Jean-edouard B. Families - 06/01/2019 AccorHotels certified review
« Can be improved »

I asked baby bed when doing reservation and again during online check in but it was not in the room on arrival. I had to ask it. It has been delivered fast but this is a bad preparation of the room The air conditioner/heater make the air very very dry which is uncomfortable at night The bed was a bit short. I had feet outside of the bed. I usually not have such problem in hotels.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jean-Edouard, Thank you for taking the time to tell us about your experience at the our hotel. At the same time we would like to apologize very much for any inconveniences with the room. We know how important is comfort during your stay, therefore we very sorry that we didn't met your expectations. We appreciate your sharing your concerns, and we hope you'll give us one more chance and you'll visit us again in the near future and we'll do our best to fix the previous experience and we'll also make your stay unique. Greetings from Warsaw, Sincerely, Ernest Podgórski Guest Relations Department

Jakub Solo - 06/01/2019 AccorHotels certified review
« As expected »

Fast and efficient, pretty pleased with the hotel staff and my room overall, nothing else to add

Couples - 06/01/2019 TripAdvisor review
« hotel in need of improvement »

We stayed for 3 nights at the Mercure Warszawa Grand. The room was quite small (smaller then expected) and it was at the beginning just prepared for one person. In contrast to the description, there was unfortunately no sauna availably, just a steam chamber. For women it was out of order. That's a real pitty, because this was one key point of our whishes. The breakfast was disappointing. It was worse in contrast to other 4 stars Accor hotels. Location & service was good. There is around a lot of puplic transportation.

Janusz Couples - 04/01/2019 AccorHotels certified review
« We will visit your hotel soon again »

As above

Friends getaway - 04/01/2019 TripAdvisor review
« not Mercure's best Grand »

Lots of traffic noise, TV stood randomly in front of the window with cablespaghetti everywhere. Breakfast poor but coffee and bread good. Buffet area very cramped and crowded. Bar prices too high - beer twice the price of beer in the Old Town!

Couples - 04/01/2019 TripAdvisor review
« Relatively good hotel in a quiet and central part of Warsaw »

A reasonably good hotel, located in the quiet center of Warsaw, a little far from the noise of the central avenues, but very close to the main attractions, as well as public transport. Superior room is well equipped and clean, wi-fi was fast. The interior of the rooms is somewhat outdated, and the drawback is the lack of ergonomics: poor lighting in those parts of the room, where necessary, uncomfortable arrangement of furniture and a TV, the air conditioning system creates a strong draft and distributes heat unevenly. Obviously, in the future reconstruction of the building, the hotel will need professional architects and designers). The main disadvantage of the hotel is terrible cuisine. Dinner on the day of arrival at the hotel restaurant was the worst in my life. Why advertise the chef with such a low-quality dishes? Fortunately, there are excellent places on Marshalkovska av., where you can find excellent Polish cuisine.

Jacob K. Couples - 03/01/2019 AccorHotels certified review
« Nice hotel »

We got a really nice room. We liked it a lot and could spend time with our friends.

Allan R. Friends - 03/01/2019 AccorHotels certified review
« Mercure GRAND not so grand »

3 nights room and breakfast over the new year period. In room 525 overlooking a busy road. The traffic noise level was very high. What sort of glass is in the windows I wonder? There was a huge-screen TV in the room, in a random position on a tall stand. The power and antenna cables were tangled up in the curtains and everytime I got out of bed, I had to make a conscious effort not to trip up over the cables or knock the TV from its stand. Bed was comfortable, bathroom was roomy and well equipped with a separate toilet. Breakfast was not good enough for a 4-Star hotel and nowhere near the usual Mercure Grand standards. The buffet area is cramped and badly laid out. Coffee quality very good, bread too. But I don't think the juice was real juice (syrup? concentrate? not sure). There was no smoked fish. No grilled bacon. Only one "bread-station" with ridiculously long queues. The bar/restaurant was a nice place to sit. But the prices were rather high. A large beer was more than double the price of the same size of beer in restaurants on the Old Square. Staff were friendly and efficient. Overall, I would not want to use this hotel again. If this were my first stay in a Grand Mercure, then I would not be using Grand Mercures again.

Anonymous Couples - 03/01/2019 AccorHotels certified review
« Good experience in this mercure hotel »

I did onkine check-in and everything was ready when we arrived. (including the welcome drink as club Accor benefit, did not have to ask for it) overall very good stay. We liked particularly 1) breakfast diy juice machine 2) location 3) checkin/out Only things we did not like were 1) bed too hard 2) we had booked a Christmas package. In the room there were also drink vouchers. But they were not valid in the hotel bar and it was not written on the vouchers. This was at the end more annoying than of any use. 3) the breakfast staff attire (wearing blue jean and printed shirt) gave a very cheap impression.

Anonymous Friends - 02/01/2019 AccorHotels certified review
« Very good »

Front of house staff were extremely accommodating to my requests!

Family - 01/01/2019 TripAdvisor review
« Great choice »

We are still staying at the hotel. After 10 nights we decided to extend our stay. So good and comfortable here that we do not have the desire to leave. The hotel staff is courteous, attentive and professional. The rooms are large, comfortable, fully equipped and clean. The hotel is very close to the old town, the center and many tourist attractions. Great public transport is close to the hotel. The hotel environment is safe day and night. The price of the hotel is fair and cheap compared to similar hotels in its vicinity.

Itzak S. Families - 26/12/2018 AccorHotels certified review
« Excellent hotel »

The hotel is located in the center of Warsaw. Close to the Old Town and all the tourist attractions. Extensive public transport near the hotel. The hotel is elegant, its rooms are large, equipped, very comfortable and clean. Breakfast is rich. The hotel staff is courteous, professional and attentive to its guests. The price of the hotel is cheap compared to similar hotels around it.

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