Hotel - Novotel Warszawa Centrum
Novotel Hotel Novotel Hotel

Novotel Warszawa Centrum Hotel

4.0/5 5,075 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking  (Nearby)
    • Public outdoor parking
    • Public indoor parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • pets allowed 45  PLN
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
  • Languages spoken at the hotel
    • German
    • English
    • French
    • Italian
    • Russian
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 8AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Laundry
    • Dry cleaning / Ironing
    • Shoe shine machine
  • Porter

Leisure and activities

  • Fitness centre
  • Sauna
  • Outdoor tennis court  (Nearby)
  • Boat excursions
  • Billiards/Snooker  (Nearby)

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 HOURS
    • Opening hours : Week-end 24 HOURS

Business services

  • 16 meeting room(s)
  • Congresses/conventions
    • Congress center
    • Conventions hotel
  • Web Corner on a Mac
  • Business centre
    • Business center with support staff (Paying)
    • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

Spacious, contemporary in design, and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

  • 742 rooms
  • 100% non-smoking hotel
  • 8 rooms for people with reduced mobility
  • 151 family rooms
  • 41 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • Telephone
    • Radio in room
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Baby bed
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Direct dial telephone
    • High speed transmission line
    • Minibar
    • RJ 45 outlet
    • Tea and coffee making facilities
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.3/5 AccorHotels Rating 18,037 reviews

Our guest reviews for Novotel Warszawa Centrum

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 5,075 reviews
Colin E. Solo - 08/11/2018 AccorHotels certified review
« I want to come back soon »

It's the staff that make a hotel and you have brilliant staff.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Colin E., Thank you very much for having taken the time to post your very nice comments. I'm very happy to read that you were very satisfied with your stay and the service provided by our team. We are so thankful for your opinion about our staff. It helps us to keep the best standard of our services. Your comments are truly appreciated. We all look forward to welcoming you back again, Kamil Wirski Guest Experience Specialist

Victor Solo - 07/11/2018 AccorHotels certified review
« Very good experience »

My room was comfortable, the Gym was very good, food at the restaurant and breakfast were both very good. I enjoyed the hotel very much, also very well situated to arrive by bus (very near the station), and travel to the airport (taxi was 15min)

Johannes Friends - 06/11/2018 AccorHotels certified review
« Great trip »

Private trip to Warszawa

Our hotel has responded to the review
Our hotel has responded to the review

Dear Johannes R., We very much appreciate your comments regarding your stay at the Novotel Warszawa Centrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kamil Wirski Guest Experience Specialist

Ash Couples - 06/11/2018 AccorHotels certified review
« Ok »

Good location, friendly staff, service. The Room was a good size, I miss a bit a small fridge and it was a bit too hot in the room.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Maria P., We very much appreciate your comments regarding your stay at the Novotel Warszawa Centrum. It is always a pleasure to receive positive feedback. The next time while your stay in our hotel, please inform us of every inconveniences connected with your stay/room. Our staff is always ready to solve the problems. We all look forward to welcoming you back again. Sincerely, Kamil Wirski Guest Experience Specialist

John Families - 05/11/2018 AccorHotels certified review
« Very nice, comfortable hotel. »

Nice breakfasts, clean room, fantastic views of Warsaw

Our hotel has responded to the review
Our hotel has responded to the review

Dear John C., Thank you for positive feedback about our hotel. We hope that your stay with us was pleasurable for you. We are so thankful for your opinion about our hotels meals. It is nice to hear that the dishes served in our restaurant were tasty for you. I have shared your opinion with the restaurant manager. It is always a pleasure to receive positive feedback. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We all look forward to welcoming you back again. Sincerely, Kamil Wirski Guest Experience Specialist

Kas Families - 05/11/2018 AccorHotels certified review
« Great lication, nice and clean hotel »

Everything was great except I felt ignored couple time at the reception. Reception staff should keep their eyes opened on what’s going on around them. Approaching guest before guests approach them. It’s 4 star hotel. Also, checking out guests are as important as checking in guests.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Katarzyna B., Thank you for taking the time to tell us about your experience at the Novotel Warszawa Centrum. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Especially, we would like to apologize for inconvenience with our staff. We already spoke with the hotels manager and shared your concerns with her. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. The next time while making the reservation, please contact with us on email: h3… and we will take care of your stay. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Kamil Wirski Guest Experience Specialist

Mir A. A. K. Business - 04/11/2018 AccorHotels certified review
« It could have been better. Expected alot but came back dissatisfied »

The front desk staff are all very good. However the billing system is bad. They couldn't give me a proper answer to my queations. Asked to have a general manager to meet me or speak to me. But I guess he was so busy that even after my stay of nearly 5 days he didn't have the time nor the courtsey to get in touch with me. This shows that the manager in charge itself doesn't have the decency or the manners to meet a guest. I would however like to add here that the housekeeping staff also were very nice and helpful and always with a smile

Anonymous Families - 04/11/2018 AccorHotels certified review
« it was a plezent and satisfing vacation »

We enjoyed our stay at the hotel. The spacious and clean rooms, the hotel's excellent location and courteous service. I would recommend slightly upgrading the "coffee position". The kettle in the room dripped, we got regular soda and there was no water, everything about sugar and coffee was limited to one glass per guest. Most hotels have a coffee maker and several types of drinks to choose from (apple juice, water and soda) at no extra charge.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sarid G., We very much appreciate your comments regarding your stay at the Novotel Warszawa Centrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We are thankful for your opinion about the room's equipment. The next time if you feel any inconveniences, please contact with our staff - we are ready to solve every problem. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kamil Wirski Guest Experience Specialist

Nicola M. Couples - 04/11/2018 AccorHotels certified review
« Great hotel in perfect location »

Excellent

Our hotel has responded to the review
Our hotel has responded to the review

Dear Nicola M., We very much appreciate your comments regarding your stay at the Novotel Warszawa Centrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kamil Wirski Guest Experience Specialist

Manuel M. Business - 03/11/2018 AccorHotels certified review
« Pleasent »

Pleasant, limited restaurant menu.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Manuel M. Bulhoes, Thank you very much for having taken the time to post your very nice comments. I'm very happy to read that you were very satisfied with your stay and the service provided by our team. Also I will share your opinion with Restaurant Manager to discuss what we can improve. Your comments are truly appreciated. We all look forward to welcoming you back again, Sincerely, Rada Aliakseyeva Guest Experience Specialist

Ts Business - 03/11/2018 AccorHotels certified review
« It has been an exceptable stay over all. »

Everything was as expected. The experience compared to the price payed was ok.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Tobias S., We very much appreciate your comments regarding your stay at the Novotel Warszawa Centrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kamil Wirski Guest Experience Specialist

M Friends - 03/11/2018 AccorHotels certified review
« Warsaw »

Overall experience was positive but a couple of areas need improvement, firstly despite being assured that I could use my points in Accor program to settle my bill staff at the desk how no idea how to do even though I was told by their “Accor” expert the previous day that reception staff could process. Secondly whilst I had booked the most rxpdnsive suite in the hotel (junior suite) it was situated near lifts and was extremely noicy when I asked to change rooms I was informed all the junior suites licated next to lifts so no point changing. I would also like to suggest that thicker better quality towels could be provided the ones provided extremely thin and somewhat small in size.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mary L., We very much appreciate your comments regarding your stay at the Novotel Warszawa Centrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We are really sorry for the situation you have met in our hotel. We have already informed our manager about it. The next time if you feel any inconveniences, please contact with our staff. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kamil Wirski Guest Experience Specialist

Leon Business - 02/11/2018 AccorHotels certified review
« Good enough »

My stay was alright. Nothing really bad or good. Had my room access cards not work one evening, but that’s it. Breakfast was ok. Missed American bacon.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Leon D., We very much appreciate your comments regarding your stay at the Novotel Warszawa Centrum. We are so thankful for your opinion about our hotels breakfast. I have shared it with the restaurant manager. It is always a pleasure to receive positive feedback. The next time while your stay in our hotel, please inform us of every inconveniences connected with your stay/room. Our staff is always ready to solve the problems. We all look forward to welcoming you back again. Sincerely, Kamil Wirski Guest Experience Specialist

Yaniv G. Families - 02/11/2018 AccorHotels certified review

I usually stay at the chain hotels. Courteous service from the staff, always clean and tidy.

Our hotel has responded to the review
Our hotel has responded to the review

Dear YANIV G., Thank you very much for having taken the time to post your very nice comments. I'm very happy to read that you were very satisfied with your stay and the service provided by our team. We are so thankful for your opinion about our staff. It helps us to keep the best standard of our services. Your comments are truly appreciated. We all look forward to welcoming you back again, Kamil Wirski Guest Experience Specialist

Chapi Business - 01/11/2018 AccorHotels certified review
« Modern, clean room with clean, tidy common areas. Extremely helpful and friendly staff. »

Excellent. Novotel Warszawa Centrum is very well run. Full value for money experience.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Chapi M., Thank you very much for having taken the time to post your very nice comments. I'm very happy to read that you were very satisfied with your stay and the service provided by our team. We are so thankful for your opinion about our staff. It helps us to keep the best standard of our services. Your comments are truly appreciated. We all look forward to welcoming you back again, Kamil Wirski Guest Experience Specialist

Scott F. Solo - 01/11/2018 AccorHotels certified review
« Mr »

Good staff service and Breaksfast

Our hotel has responded to the review
Our hotel has responded to the review

Dear Scott f., Thank you for positive feedback about our hotel. We hope that your stay with us was pleasurable for you. We are so thankful for your opinion about our hotels meals. It is nice to hear that the dishes served in our restaurant were tasty for you. I have shared your opinion with the restaurant manager. We have also shared your opinion about our staff with the hotels manager. It is always a pleasure to receive positive feedback. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We all look forward to welcoming you back again. Sincerely, Kamil Wirski Guest Experience Specialist

Tatiana Business - 01/11/2018 AccorHotels certified review

All good! thanks!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Tatiana K., We very much appreciate your comments regarding your stay at the Novotel Warszawa Centrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kamil Wirski Guest Experience Specialist

Couples - 01/11/2018 TripAdvisor review
« Perfect location to explore Warsaw »

Hotel was in a perfect location. Rooms were clean and bright with excellent HD TV. Breakfast was delicious with lots of choice including a waffle maker.free late check out on Sunday which was brilliant as our flight was 10 pm. The only small complaint I had was the bathroom could use an update. Couple of cracked tiles and the door was well worn but other than that hotel was 9 out of 10.

Ajb Couples - 31/10/2018 AccorHotels certified review
« Good Location »

Central location, clean rooms, nice coffee machine. A couple of minor details would improve the experience - room was for 2 people but only one bath robe and set of slippers were provided, coffee was not refilled daily ( had to go to reception to get a refill) and while we had late checkout our room was being cleaned before we actually left.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Anna B., We very much appreciate your comments regarding your stay at the Novotel Warszawa Centrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kamil Wirski Guest Experience Specialist

Anonymous Business - 31/10/2018 AccorHotels certified review

It was very good

Our hotel has responded to the review
Our hotel has responded to the review

Dear Misela Z., We very much appreciate your comments regarding your stay at the Novotel Warszawa Centrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kamil Wirski Guest Experience Specialist

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