Hotel - Novotel Warszawa Centrum
Novotel Hotel Novotel Hotel

Novotel Warszawa Centrum Hotel

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4.0/5 4,797 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel does not have a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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From 293.00 PLN Non member rate
From 263.70 PLN Member's rate Members’ Rate, join while you book
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00
Paying

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
  • Parking  (Nearby)
    • Public outdoor parking (Paying, Nearby)
    • Public indoor parking (Paying, Nearby)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pets allowed 45  PLN
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
  • Languages spoken at the hotel
    • German
    • English
    • French
    • Italian
    • Russian
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 8AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Laundry
    • Dry cleaning / Ironing
    • Shoe shine machine
  • Porter

Leisure and activities

  • Fitness centre
  • Sauna
  • Outdoor tennis court  (Nearby)
  • Boat excursions
  • Billiards/Snooker  (Nearby)

Catering

  • Breakfast
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 HOURS
    • Opening hours : Week-end 24 HOURS

Business services

  • 16 meeting room(s)
  • Congresses/conventions
    • Congress center
    • Conventions hotel
  • Web Corner on a Mac
  • Business centre
    • Business center with support staff (Paying)
    • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

Spacious, contemporary in design, and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

  • 742 rooms
  • 100% non-smoking hotel
  • 8 rooms for people with reduced mobility
  • 151 family rooms
  • 41 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • Telephone
    • Radio in room
    • Opening windows
    • Remote control TV
    • WiFi in your room
    • Baby bed
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Direct dial telephone
    • High speed transmission line
    • Minibar
    • RJ 45 outlet
    • Tea and coffee making facilities
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.3/5 AccorHotels Rating Based on 16,417 reviews

Our guest reviews for Novotel Warszawa Centrum

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 4,797 reviews
AccorHotels certified review
Flavio Business - 12/06/2018
« It's always nice to stay in your Hotel, with HQ level services, confortable and discrete as well. »

Due to the fact that my visit of Warszawa belongs a meeting, I didn't have the chance to appreciate all the offers of Hotel Waw Centrum, but was very relaxing recharge the batteries in the confortable room and share the drinks with friends in the lobby bar. Definetly good and well prepared the breakfast area.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Flavio, First of all thank you very much for the time you took to write that amazing comment. It is such a pleasure to read so kind words. We are really happy to know, that we have met your expectations. Hope next time you will have time to use all our services. We truly appreciate your opinion. We all look forward to welcoming you back again. Sincerely, Rada Aliakseyeva Guest Relations Spetialist

AccorHotels certified review
Anonymous Business - 12/06/2018

Great stay, but pillows were horrible

AccorHotels certified review
Anonymous Business - 12/06/2018
« It was ok. »

Crowded, stressed staff, simple breakfast, lift was hearable loudly in room

AccorHotels certified review
Jaime Couples - 12/06/2018
« Disappointment »

Breakfast was very limited and similar everyday. Toiletries did not include toothbrush or body lotion.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Lim O., Thank you for taking the time to tell us about your experience at the Novotel Warszawa Centrum. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. I would like to assure you that I shared your concerns with our food & beverage manager. Toothbrush and body lotion are available on Guests request. Please next time only shortly inform us about it and housekeeping will deliver it to your room. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Weronika Cąkała Guest Experience Desk

AccorHotels certified review
Anonymous Families - 11/06/2018
« Its great »

Thank you for the hospitality

AccorHotels certified review
Anonymous Solo - 10/06/2018
« Comfortable and convenient »

The booking process was simple and the online check in saved time. I had the cheapest room which was good value as it was clean and comfortable. The food in the restaurant was tasty and good value.

AccorHotels certified review
Georgi K. Business - 09/06/2018
« It was good. »

The room and the hygiene was excellent. Also the administrators. The food could be more various.

AccorHotels certified review
M. Business - 08/06/2018
« My experience »

This time, my experience with Novotel Accordhotel was medium.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Siamack M., We very much appreciate your comments regarding your stay at the Novotel Warszawa Centrum. It is always a pleasure to receive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be only more pleasant than the previous one. Respectfully, Weronika Cąkała Guest Experience Desk

AccorHotels certified review
John M. D. Friends - 07/06/2018
« Lamp in a class of its own and individually classy »

Perfect for the first time in Poland very impressed with every aspect

Our hotel has responded to the review
Our hotel has responded to the review

Dear John D., Thank you very much for having taken the time to post your wonderful comments. It was indeed a pleasure to read that you were satisfied with your stay. Your comments are truly appreciated and my team will be very happy to read it as well We all look forward to welcoming you back again, Sincerely, Weronika Cąkała Guest Experience Desk

AccorHotels certified review
Benny Couples - 07/06/2018
« great »

Great and very good experience

AccorHotels certified review
Roger Business - 07/06/2018
« Value for money »

Good Place, good breakfast

Our hotel has responded to the review
Our hotel has responded to the review

Dear Roger T., Thank you very much for having taken the time to post your wonderful comments. It was indeed a pleasure to read that you were satisfied with your stay. Your comments are truly appreciated and my team will be very happy to read it as well We all look forward to welcoming you back again, Sincerely, Weronika Cąkała Guest Experience Desk

AccorHotels certified review
Mj Solo - 07/06/2018
« 5 night stay »

Friendly and helpful staff proficient in English who replied queries with patience. Very clean room with a great view of the Palace of Culture and Science. Comfortable bed and peaceful sleep. Only blemish was a small incident when the room card malfunctioned and could not open the door. However, the issue was resolved at the main counter very quickly.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Meijin C., Thank you very much for having taken the time to post your very nice comments. I'm very happy to read that you were very satisfied with your stay and the service provided by my team. Your comments are truly appreciated. We all look forward to welcoming you back again Weronika Cąkała Guest Experience Desk

AccorHotels certified review
T. M. Couples - 07/06/2018
« we'll recommend this hotel to others »

Staff were helpful and courteous. Our room was clean and comfortable. We were on an upper floor and enjoyed the wonderful view.

AccorHotels certified review
Kim Business - 07/06/2018
« Great location and good conference facilities »

Very well organised for a conference, with responsive staff. Facilities were excellent.

AccorHotels certified review
Rosen Couples - 07/06/2018
« Everything was just fine »

We were amazed by the size of the room and by the view from it. I am very grateful that your check in desk employee gave us such a room. With a view and on a higher floor. The only minor problem that me and my girlfriend had was that when we returned from a walk the last night of our stay we could not manage to open our room with both our cards. I guess we had passed near a strong magnetic field of some kind and that the cards became demagnetized. But the check in desk employee was very kind and provided quick response, assisted us, programmed our cards and we managed to get into our room.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Rosen P., Thank you very much for having taken the time to post your very nice comments. I'm very happy to read that you were very satisfied with your stay and the service provided by my team. Your comments are truly appreciated. We all look forward to welcoming you back again Weronika Cąkała Guest Experience Desk

AccorHotels certified review
Anonymous Couples - 07/06/2018
« Marlene C. »

2 pairs of pants were taken from my suitcase. One pair never worn with price tags on them. The other pair worn one time. Please respond. I expect reimbursement for my stay. This is disgraceful.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Marlene C., Thank you for taking the time to tell us about your experience at the Novotel Warszawa Centrum. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Could you write us an e-mail on adress: h3… and specify where exactly your things were taken? We would like to explain this situation. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Kamil Wirski Guest Experience Specialist

AccorHotels certified review
Anonymous Couples - 06/06/2018

The people at the registration desks are very nice and helpful! But, on the other side, the woman at the breakfast entry was kind of rude (On Sun June 3rd, 2018)

AccorHotels certified review
Edita Friends - 06/06/2018
« Great hotel. Great stay. »

Staff at the reception can be more polite. When we wanted to ask about sightseeing, asked us to hurry up as he is very busy. Overall the stay was great. Big thank you for the room and present.

AccorHotels certified review
P Business - 05/06/2018
« Good location and nice room »

The hotel is usually full of tourists because of its central location, but fortunatelly they are prepared to service such big amount of people. Nice room, comfortable bed and nice views from 31st floor.

AccorHotels certified review
Myroslava Families - 05/06/2018
« Staff is the main problem of this hotel »

I liked to stay in this hotel because of great location and great view but I see that this is my last stay here. Every time after staying I write about rude attitide of maids, but this time I'm still shocked although I'm aty home for a while. Imagine you need to do some medical procedures, you are coming to your hotel room, putting the badge "Do not disturb' but suddenly the door is opening without any knocking and the room maid is coming with the words "I need to clean" (it's a question why to clean as we need to leave the room in two hours). Of course I didn't hear any excuse except some abusive words in Russain). I was really shocked that in such big network hotel staff doesn't know what is 'Do not disturb' badge? My son stopped me from claiming directly after the incident, so I don't know the name of the maid (I was in room 2224). We expected that this was just and accident and apologies from the maid will follow. But no. So now I need to say 'good buy' for Novotel hotel in Warsaw and I'll definitely will not recommend it to anybody.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Myroslava A., Thank you for taking the time to tell us about your experience at the Novotel Warszawa Centrum. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we will draw consequences of unprofessional maids behavior. Our housekeeping manager is already informed about this situation. We really sorry for that. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Kamil Wirski Guest Experience Specialist

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