Novotel Warszawa Centrum Hotel 4 stars

TripAdvisor rating 4.0/5 5,628 reviews
Novotel Warszawa Centrum
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+ 27 Services
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Room 1

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Hotel extras

  • 5 minutes' walk to the Central Train Station and Palac Kultury

  • Conference center with 17 rooms of various sizes

  • Modern, stylish lobby

  • Fitness area

  • 25 minutes to Chopin Airport by SKM (Fast City Train)

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • ParkingPaying
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Laundry
  • Porter
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
  • Snack & beverage machine
Leisure and activities
  • Fitness centre
  • Sauna
  • Outdoor tennis court (Nearby)
  • Boat excursions
  • Billiards/Snooker (Nearby)
Business services
  • 16 meeting room(s)
  • Congresses/conventions
  • Web Corner on a Mac
  • Business centre
  • Copy/print service available

Hotel location

Novotel Warszawa Centrum

ul Marszalkowska 94/98
00-510
warsaw
poland

Tel: +48225960000

Fax: (+48)22/5960647

Contact email

Check-in from 14h00

Check out up to 12h00

  • OKECIE Airport :   175 CENTRUM

  • Warszawa Centralna Station :   all lines CENTRUM

  • By plane

    WARSZAWA CHOPIN At 6.9km / 4.29 miles

  • By train

    WARSZAWA CENTRALNA At 0.5km / 0.31 miles

GPS :52.229367, 21.013171

Our accommodations

Spacious, contemporary in design, and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

Standard room with large Queen bed

  • Max. number of persons: 2
  • Area: From 20
  • Wireless internet in your room
  • Satellite/cable colour TV

Standard room with large bed and sofa

  • Max. number of persons: 4
  • Area: From 20
  • Wireless internet in your room
  • Satellite/cable colour TV

Standard Room with twin beds

  • Max. number of persons: 2
  • Wireless internet in your room
  • Satellite/cable colour TV

Standard Room with 1 single bed

  • Max. number of persons: 1
  • Area: From 17
  • Wireless internet in your room
  • Satellite/cable colour TV

Superior room with panoramic view of the city

  • Max. number of persons: 2
  • Area: From 20
  • Wireless internet in your room
  • Satellite/cable colour TV

Executive Room with 1 double bed and 1 sofa

  • Max. number of persons: 2
  • Area: From 20
  • Wireless internet in your room
  • Satellite/cable colour TV

MyRoom: You're a champion

  • Max. number of persons: 2
  • Area: From 20
  • Wireless internet in your room
  • Satellite/cable colour TV

Executive Room with 2 single beds

  • Max. number of persons: 2
  • Area: From 20
  • Wireless internet in your room
  • Satellite/cable colour TV

Executive Room with 1 Queen-size bed and a city view

  • Max. number of persons: 2
  • Area: From 20
  • Wireless internet in your room
  • Satellite/cable colour TV

Superior Room with sofa bed

  • Max. number of persons: 4
  • Area: From 20

Superior Room

  • Max. number of persons: 2
  • Area: From 20

Junior Suite with 1 queensize bed

  • Max. number of persons: 4
  • Area: From 37
  • Wireless internet in your room
  • Satellite/cable colour TV

Family Suite

  • Max. number of persons: 4
  • Wireless internet in your room
  • Satellite/cable colour TV

Our restaurants and bars

Lunch

07:00 - 18:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:00 - 01:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

NOVO SQUARE LOUNGE BAR

Photo non contractuelle / Strictly non binding

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 16

  • Maximum size: 212

  • Maximum capacity: 220 people

  • Maximum banquet capacity: 120 people

Find out more

Our guest reviews for
Novotel Warszawa Centrum

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.3/5

22,334 reviews

tripadvisor

TripAdvisor Rating 4.0/5

5,628 reviews

sufficient

Customer review rating 4.3/5

Elena Business - 08/10/2019 AccorHotels review

the waiting time at check in is not acceptable. very good experience at louge bar.

Dear Elena, We esteem your comments regarding your stay at the Novotel Warszawa Centrum. We have already shared your opinion about the check-in process with the reception manager. We would like to ensure you that we make every effort to prepare this process efficient. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Greetings from the heart of Warsaw, Kamil Wirski Guest Experience Team

Top

Customer review rating 4.3/5

Nicolas Business - 08/10/2019 AccorHotels review

Very good experience, very good team, very good breakfast.

Dear Nicolas, We very much appreciate your comments regarding your stay at the Novotel Warszawa Centrum. We have shared your valuable comments about our staff with the hotels management. It helps us to keep the greatest standard. Moreover it is pleasure for us to hear such positive comments about our breakfast. Thank you! Thank you for your kind feedback, and we hope to see you again soon for another pleasurable journey with us. Sincerely, Kamil Wirski Guest Experience Team

All good

Customer review rating 4.3/5

Anonymous Business - 08/10/2019 AccorHotels review

nice hotel and staff. Too many drunk cashiers from the Pepco conference though :-)

Dear Zoltan, We very much appreciate your comments regarding your stay at the Novotel Warszawa Centrum. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another pleasurable journey with us. Sincerely, Kamil Wirski Guest Experience Team

Our Warsaw Trip

TripAdvisor rating 4.0/5

davidF7388VD Family - 08/10/2019 TripAdvisor review

We found this Hotel to be very comfortable with very friendly staff. The on site restaurants were tough to beat, when you considered going off site to eat. That said, the location was impeccable. You can visit any part of Poland from this Hotel location. Very close to shopping, rail, metro, Old Town, etc. We hope you enjoy your stay as we did!

Dear davidF7388VD, Thank you very much for having taken the time to post your very nice comments. I'm very happy to read that you were very satisfied with your stay and the service provided by our team. We are so thankful for your opinion about our staff. It helps us to keep the best standard of our services. Your comments are truly appreciated. Greetings from the heart of Warsaw, Kamil Wirski Guest Experience Team

perfect location for trip

Customer review rating 4.3/5

Yoonju Couples - 07/10/2019 AccorHotels review

this hotel located on perfect place.

Dear Yoonju, We esteem your comments regarding your stay at the Novotel Warszawa Centrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Cordially, Kamil Wirski Guest Experience Team

It was very enjoyable

Customer review rating 4.3/5

Itai B. Couples - 07/10/2019 AccorHotels review

The room was lovely, the staff was awesome. The food was good.

Dear Itai, We very much appreciate your comments regarding your stay at the Novotel Warszawa Centrum. We have shared your valuable comments about our staff with the hotels management. It helps us to keep the greatest standard. Moreover it is pleasure for us to hear such positive comments about meals served in our hotels restaurant. Thank you! Thank you for your kind feedback, and we hope to see you again soon for another pleasurable journey with us. Sincerely, Kamil Wirski Guest Experience Team

Nice stay with flawless service

Customer review rating 4.3/5

Victor N. Solo - 07/10/2019 AccorHotels review

All perfect during my business trip. Cleaness, room service and check in and check our process.

Dear Victor Manuel, We very much appreciate your comments regarding your stay at the Novotel Warszawa Centrum. We are so happy that our check-in and the check out process met with your expectations. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Greetings from the heart of Warsaw, Kamil Wirski Guest Experience Team

Excelent

Customer review rating 4.3/5

Juan P. S. Couples - 06/10/2019 AccorHotels review

Everything was excelent, the employees were all very kind, the room was perfect and very clean, the bed was very confortable, the breakfast had everything you may wish for breakfast.

Dear Hilde Widding S., We very much appreciate your comments regarding your stay at the Novotel Warszawa Centrum. We have shared your valuable comments about our staff with the hotels management. It helps us to keep the greatest standard. Moreover it is pleasure for us to hear such positive comments about our breakfast. Thank you! Thank you for your kind feedback, and we hope to see you again soon for another pleasurable journey with us. Sincerely, Kamil Wirski Guest Experience Team

my stay

Customer review rating 4.3/5

Satomi Solo - 06/10/2019 AccorHotels review

good

Dear Satomi, Thank you for taking the time to tell us about your experience at the Novotel Warszawa Centrum. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. If you would like to share more opinion about your stay s, please feel free to contact us on email: h3… We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Cordially, Kamil Wirski Guest Experience Team

Hotel very good, location good

Customer review rating 4.3/5

Le D. Families - 06/10/2019 AccorHotels review

Hotel very good, location, services, price...good. I"ll return here.

Dear Le D., We very much appreciate your comments regarding your stay at the Novotel Warszawa Centrum. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another pleasurable journey with us. Greetings from the heart of Warsaw, Kamil Wirski Guest Experience Team

Super nice hotel, friendly staff, fantastic breakfast!

Customer review rating 4.3/5

Mireille Business - 06/10/2019 AccorHotels review

I stayed for one night in the hotel. It was great, the service at the check in is quick and friendly. The room is great, nice view from the 31st floor :). Breakfast is amazing. Good quality for a good price.

Dear Mireille, Thank you for positive feedback about our hotel. We hope that your stay with us was pleasurable for you. We are happy that our staff met with your expectations! Moreover it is nice to know that you have started the day with the delicious breakfast served in our hotels restaurant. We all look forward to welcoming you back again. Sincerely, Kamil Wirski Guest Experience Team

Priority Check in not worth doing online

Customer review rating 4.3/5

Serena C. Couples - 05/10/2019 AccorHotels review

Having waited 25 minutes at the priority check in desk for your member of staff to check in 1 customer- I concluded that it was not worth checking in online in future! I then had to queue at the normal check in desk to get my room key! We only stayed one night and the rest of the stay was okay. Albeit that the cleaner knocked the door at 8.30 am to ask if we were going!

Dear Serena, We appreciate your opinion regarding Novotel Warszawa Centrum. We would like to apologize you for each of the negative situations you met in our hotel. First of all, we would like to apologize for the bad check in experience. We will take care that the priority desk will be even more efficient. We have already informed reminded to all of the receptionists the importance of the priority desk. Also, we are sorry for the situation connected with our housekeeping. This situation will never happen again. Taking into consideration all of the inconveniences, we will contact you via email with the proposal of the compensation. Again, thank you for your valuable comments and we will be thrilled if you give as a chance to better serve you in the future. Cordially, Kamil Wirski Novotel Guest Experience Team

My stay

Customer review rating 4.3/5

Shir B. Solo - 05/10/2019 AccorHotels review

Overall I can say that my stay was satisfying. The room was clean, big, and had everything I needed. I wasn't offered an upgrade, even though I am a Gold member, and I don't think the hotel was fully booked. Breakfast was excellent and I enjoyed seating in the Gold and Platinum priority erea.

Dear Shir, We very much appreciate your comments regarding your stay at the Novotel Warszawa Centrum. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. We will make sure that for your future stay you will receive the upgrade to the higher category of the room. We will contact you via email with the proposal of the compensation. Moreover we are happy to know that our breakfast area met with your expectations. Thank you for your kind feedback, and we hope to see you again soon for another pleasurable journey with us. Sincerely, Kamil Wirski Guest Experience Team

Nice stay in a crowded hotel

Customer review rating 4.3/5

Rafal Business - 03/10/2019 AccorHotels review

My stay was nice, room was clean and comfortable, reception desk was helpful and professional.

Dear Rafal, Thank you very much for having taken the time to post your very nice comments. I'm very happy to read that you were very satisfied with your stay and the service provided by our team. Moreover I would like to sorry you for the lacks of the equipment in your room. I would like to ensure you that this situation will never happen again. We are so thankful for your opinion about our staff. It helps us to keep the best standard of our services. Your comments are truly appreciated. We all look forward to welcoming you back again, Kamil Wirski Guest Experience Team

Pleasant stay

Customer review rating 4.3/5

Joanna Couples - 03/10/2019 AccorHotels review

Nice, clean hotel. Good food in the restaurant.

Dear Joanna, Thank you for positive feedback about our hotel. We hope that your stay with us was pleasurable for you. We are so thankful for your opinion about our hotels meals. It is nice to hear that the dishes served in our restaurant were tasty for you. I have shared your opinion with the restaurant manager. It is always a pleasure to receive positive feedback. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We all look forward to welcoming you back again. Sincerely, Kamil Wirski Guest Experience Team
Customer review rating 4.3/5

Przemyslaw Business - 02/10/2019 AccorHotels review

It was fine. Pros: localization, service and kind staff. Cons: small rooms, no sockets near beds, way too waiting time for elevators.

Dear Przemyslaw, We very much appreciate your comments regarding your stay at the Novotel Warszawa Centrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Moreover we have shared your opinion about the room you stayed in with our hotels management. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Cordially, Kamil Wirski Guest Experience Team

Almost perfect

Customer review rating 4.3/5

Gerard J. Business - 02/10/2019 AccorHotels review

had an issue with the first room 1916 where the entrance door was not well isolated and created some noise, I had a asked to change room and I got 1918. The overall property was not at the strandartt i do expect for a Novotel, with dusts along the wall and below the furniture.

Dear Gerard, Thank you for taking the time to tell us about your experience at the Novotel Warszawa Centrum. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We are so thankful for your opinion about our rooms. I would like to inform you that now in our hotel we have some renovations to improve most of our rooms. Moreover we have shared your opinion regarding the cleanliness with the Housekeeping Manager. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Kamil Wirski Guest Experience Team

Good but surprised with plastic cups in my room

Customer review rating 4.3/5

Anonymous Business - 01/10/2019 AccorHotels review

The service was good, but I was surprised that hotel with its own kitchen infrastructure doesn't provide glasses or mugs or cups from glass in rooms. there were four plastic cups in my room which is not eco friendly. Apart from that I'm satisfied with my stay in the hotel. Breakfast was great.

Dear Aleksandra, We appreciate your comments regarding your stay at the Novotel Warszawa Centrum. We are so glad for your opinion regarding the room equipment. The next time if you feel any lacks in your room, please contact with our staff. All of the necessaries will be delivered to your room. It is nice to hear your positive opinion regarding the breakfast served in our hotels restaurant. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Cordially, Kamil Wirski Guest Experience Team

Good with some rough patches

Customer review rating 4.3/5

Mallikarjun Business - 30/09/2019 AccorHotels review

The waitresses at the breakfast room need training to be more courteous when checking if guests are authorised to sit in the reserved place. Also the receptionists need to be more courteous with guests who request taxis.

Dear Mallikarjun, We esteem your comments regarding your stay at the Novotel Warszawa Centrum. We are so thankful for your valuable opinion regarding our staff. We have already shared it with the hotels management. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Cordially, Kamil Wirski Guest Experience Team

Super

Customer review rating 4.3/5

Zbigniew Couples - 30/09/2019 AccorHotels review

Super

Panie Zbigniewie, Bardzo dziękujemy za znalezienie czasu i podzielenie się swoją opinią o naszym hotelu. Jest nam bardzo miło usłyszeć każdą pozytywną opinię na nasz temat, co jeszcze bardziej motywuje nas do podnoszenia poziomu naszych usług. Cieszymy się, że pobyt w naszym hotelu był dla Pana udany, do zobaczenia za niedługo! Serdeczności, Kamil Wirski Guest Experience Team
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