Hotel - Novotel Warszawa Centrum
Novotel Hotel Novotel Hotel

Novotel Warszawa Centrum Hotel

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4.0/5 4,700 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00
Paying

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
  • Parking  (Nearby)
    • Public outdoor parking (Paying, Nearby)
    • Public indoor parking (Paying, Nearby)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 45  PLN
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
  • Languages spoken at the hotel
    • German
    • English
    • French
    • Italian
    • Russian
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 8AM
  • Laundry
    • Dry cleaning / Ironing
    • Shoe shine machine
  • Porter

Leisure and activities

  • Fitness centre
  • Outdoor tennis court  (Nearby)
  • Boat excursions  (Nearby)
  • Billiards/Snooker  (Nearby)

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 HOURS
    • Opening hours : Week-end 24 HOURS

Business services

  • 16 meeting room(s)
  • Congresses/conventions
    • Congress center
    • Conventions hotel
  • Web Corner on a Mac
  • Business centre
    • Business center with support staff (Paying)
    • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

Spacious, contemporary in design, and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

  • 742 rooms
  • 100% non-smoking hotel
  • 8 rooms for people with reduced mobility
  • 151 family rooms
  • 41 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Crib on request
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • Telephone
    • Radio in room
    • Crib on request
    • Opening windows
    • Remote control TV
    • WiFi in your room
    • Direct dial telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • High speed transmission line
    • Minibar
    • RJ 45 outlet
    • Tea and coffee making facilities
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.3/5 AccorHotels Rating Based on 15,740 reviews

Our guest reviews for Novotel Warszawa Centrum

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 4,700 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
AccorHotels certified review
Matthew Business - 15/04/2018
« Easy and pleasant like always »

Room clean as always. Sheets on the bed were too small so it kept coming out. The grip on the floor in the bath has worn out making it slippery when in the shower. The safe was also locked so I couldn't put anything away.

AccorHotels certified review
Kim Business - 15/04/2018
« Need of renovation »

Good location close to railway station and shopping/restaurants. The staff seems like going on autopilot, no smiles and only concentrated in doing their work. My superior high floor room was in desperate need of a renovation, looks like something from the 80ties....

AccorHotels certified review
Connie Solo - 15/04/2018
« good location and quick check in process »

- allow early check in when room is available - room is comfy with good city view - breakfast is superb with variety of options - the lift lobby is a bit crowded during my stay, i've waited for > 10 mins to get into the lift

AccorHotels certified review
Kamila Solo - 14/04/2018
« Great experience »

I'm always staying at AccorHotels and never been disappointed yet! This time I had a great room on the 26th floor with an amazing view over Warsaw

AccorHotels certified review
Agnieszka Couples - 14/04/2018
« Once again - failure. »

The hotel writes on their web page that they have chemical laundry service for customers. While doing check-in on-line, I wrote them a message that I'm gonna need to clean a suit. (I didn't get any answer). After getting to the hotel it turned out, that even though I did the automatic check-in, I still had to wait in the line (where's the purpose for on-line check-in then? I didn't see any). Then they told me that the laundry... is not open on weekends (!) On their website there was of course no information about it. In case of a good hotel I would think that they will book a cleaning for me in any other chemical laundry nearby. But, of course, not this hotel. They just gave me the street name, where the nearest laundry was - and when I've called there, I was told that they don't have time to clean the suit for me. It's already the second time, when I was expecting from this 4* star the 4* attitude of the employees... and once again - failure. The room was high up, as I have asked (17th floor), but right next to the elevator (very noisy!) The room was clean, but the towels were old and damaged (!) There was no shower stall, just the bathtub with the shower. Summing up - it was my second stay in Novotel Centrum and I'm not going to risk it third time. It's neither 4* attitude nor comfort. Not worth the money. I do not recommend.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for sharing your feedback to us. We are very sorry to hear that the breakfast did not meet your expectations. We try to serve huge variety of food so all guest can choose what they like the most. Please be sure that we will learn from your concerns as we aim to improve our services in order to make all our guests happy. We hope you will give us the opportunity to better serve you in near future. . Best Regards, Michala Halasova General Manager

AccorHotels certified review
D. Business - 13/04/2018
« Well located and overall good but check out bad »

Everything was in general good. Good breakfast and room. However I tried the fast check out and hotel messed up with invoicing and I'm now waiting since 1 week to get the correct invoice. Nobody takes care of it even though I tried by phone and email. If anyone responsible for this in the hotel, please contact. Thank you

Our hotel has responded to the review
Our hotel has responded to the review

Dear Thanhlanmrs D., We very much appreciate your comments regarding your stay at the Novotel Warszawa Centrum. We are so happy that you could start a day with delicious breakfast. We are so sorry for the situation with the invoice you have met. Please contact directly with me and I will try to quickly solve this problem. My e-mail adress: h3… It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kamil Wirski Guest Experience Specialist

AccorHotels certified review
Ali K. Solo - 13/04/2018
« i found everything i wanted. no bad thing. »

it's not my first time here. since 1979 i know. city center. you can reach everywhere in warsaw from here easily. my room was very comfortable. good city view. i found my all expactations.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ali K., Thank you for positive feedback about our hotel. We hope that your stay with us was pleasurable for you. It is so nice to hear that you liked your room and we could met your expectations. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We all look forward to welcoming you back again. See you soon! Kamil Wirski Guest Experience Specialist

AccorHotels certified review
Joanna Business - 12/04/2018
« My favourite hotel in Warsaw »

I really enjoyed my stay; especially the view from my window was great :)

Our hotel has responded to the review
Our hotel has responded to the review

Dear Joanna W., Thank you for positive feedback about our hotel. We hope that your stay with us was pleasurable for you. We are so happy that our hotel is your favourite one in Warsaw! It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We all look forward to welcoming you back again. Sincerely, Kamil Wirski Guest Experience Specialist

AccorHotels certified review
Paul Couples - 12/04/2018
« Returning customer »

Our favourite hotel in Warsaw, always welcome.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Paul P., Thank you for positive feedback about our hotel. We hope that your stay with us was pleasurable for you. We are so happy that our hotel is your favourite one in Warsaw! It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We all look forward to welcoming you back again. Sincerely, Kamil Wirski Guest Experience Specialist

AccorHotels certified review
Dolroes Friends - 12/04/2018
« A big hotel with a very convinient location »

It is a hotel with a very good location, close to the train station and at a walking distance from the historical center of 15 min. Very close to the nightlife area. The hotel itself is too big to give any other opinion. The rooms are comfortable, the people at the front desk were very kind, easy check out but it is a hotel very impersonal.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Maria D., We very much appreciate your comments regarding your Thank you for positive feedback about our hotel. We hope that your stay with us was pleasurable for you. We are so happy that you have enjoyed your stay and our staff was helpful for you. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We all look forward to welcoming you back again. Sincerely, Kamil Wirski Guest Experience Desk

AccorHotels certified review
Sugumaran Business - 12/04/2018
« Mr »

It was wonderful

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sugumaran S., It is with great pleasure that we’ve read your comments about our hotel, performing services and excellent location in the heart of Warsaw. Thank you! I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Please do not hesitate to contact us for a future trip to our city or to recommend us to your friends and colleagues. Your comments are truly appreciated. We all look forward to welcoming you back again, Respectfully, Weronika Cąkała Guest Experience Desk

AccorHotels certified review
Michael E. Friends - 11/04/2018
« Very nice stay »

we had a perfect stay in the hotel and in Warsawa (nice breakfast, proper room, nice spa sauna with outside view from 31 floor!)

Our hotel has responded to the review
Our hotel has responded to the review

Dear Michael E., We very much appreciate your comments regarding your stay at the Novotel Warszawa Centrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We are also happy that you have enjoyed our breakfast and our hotels sauna was a place to spend nice time. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kamil Wirski Guest Experience Specialist

AccorHotels certified review
Chandan S. Business - 11/04/2018
« It was amazing, great stay »

JUST PERFECT

Our hotel has responded to the review
Our hotel has responded to the review

Dear Chandan S., It is with great pleasure that we’ve read your comments about our hotel, performing services and excellent location in the heart of Warsaw. Thank you! Please do not hesitate to contact us for a future trip to our city or to recommend us to your friends and colleagues. Respectfully, Weronika Cąkała Guest Experience Desk

AccorHotels certified review
Janya T. Families - 11/04/2018
« Comfortable and in the center of the city. »

The service is good.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Janya T., Thank you very much for having taken the time to post your very nice comments. I'm very happy to read that you were very satisfied with your stay and the service provided by my team. Your comments are truly appreciated. We all look forward to welcoming you back again, Weronika Cąkała Guest Experience Desk

AccorHotels certified review
Ab… Families - 10/04/2018
« great experience and great location »

This is my first trip to Warsaw and to the Novotel Warszawa Centrum, the staff is great and friendly, overall I loved the atmosphere. The hotel is at the heart of the city and at a walking distance to many local attractions and is also close to the public transportation. good job Novotel Warszawa Centrum team

Our hotel has responded to the review
Our hotel has responded to the review

Dear Abdulaziz A., Thank you for positive feedback about our hotel. We hope that your stay with us was pleasurable for you. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We all look forward to welcoming you back again. See you soon! Kamil Wirski Guest Experience Specialist

AccorHotels certified review
Antony B. Couples - 10/04/2018
« Mr a b. »

Good no complaints

Our hotel has responded to the review
Our hotel has responded to the review

Dear Antony b., We very much appreciate your comments regarding your stay at the Novotel Warszawa Centrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kamil Wirski Guest Experience Specialist

AccorHotels certified review
Shalom Couples - 09/04/2018
« good service bad accomodation - Highly unrecommended »

i have been staying in a room 2014 in the 20th floor. Only my wife prevented from me to leave the hotel the next day beacause of the location. PHILTY CARPET , high bath not very accesable for older people or people below 1.75 cm. Very dangerous from the safety point of view. MAYBE A NICE broad shower is better idea. The window is philty as well. On the couch in the room is a disgusting, scratchy cover. tHE CLEANING LADIES ARE THROWING THE pigamas on the sofa So I used to fold the pajamas and put them in the drawer. It is o.k. to ask guests to do that . Regarding the food . there are so many restaurants in the city soi did not tried this service and not sorry for it. HIGHly not recommended - hotel for 1 night

Our hotel has responded to the review
Our hotel has responded to the review

Dear Shalom W., Thank you for taking the time to tell us about your experience at the Novotel Warszawa Centrum. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We are so sorry for the situation you have met and we would like to ensure you that we will make every effort to make your stay perfect the next time. If you have any problems with your room/stay, please contact with our staff. Our employees are ready to solve every problem. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Kamil Wirski Guest Experience Specialist

AccorHotels certified review
Athina E. Friends - 09/04/2018
« Excellent location modern hotel »

Excellent location, spacious rooms and lobby, nice breakfast, easy checkout. No change of bed sheets and towels in 3 night stay.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Athina E., We very much appreciate your comments regarding your stay at the Novotel Warszawa Centrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We are really sorry for the situation you met. The next time while your stay in our hotel, please inform our staff willingness to clean the room, we will send someone from the housekeeping department to do it. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kamil Wirski Guest Experience Specialist

AccorHotels certified review
J M. Friends - 09/04/2018
« Was ok. Could have been better »

The room was fine. Very clean and fresh. But i was asked to check in online, as it would make things faster. I arrived to the vip desk and stood for over 15minutes. A friend of mine queued behind 3 other clients at a normal check in desk and got checked in and got his room key before i was attended to by a member of staff!! Maybe if you offer this vip check in service, that it could be attended to in a better way.

Our hotel has responded to the review
Our hotel has responded to the review

Dear John M., We very much appreciate your comments regarding your stay at the Novotel Warszawa Centrum. We are really sorry about the situation you have met while check-in. We always try to provide the best service in the quickest time, but not always it is possible. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kamil Wirski Guest Experience Specialist

AccorHotels certified review
Ayelet G. Families - 08/04/2018
« Goog hotel great location »

Very clean, in the center. Will be back

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ayelet G., Thank you for positive feedback about our hotel. We hope that your stay with us was pleasurable for you. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We all look forward to welcoming you back again. Sincerely, Kamil Wirski Guest Experience Desk

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