Hotel - Sofitel Warsaw Victoria
Sofitel Hotel Sofitel Hotel

Sofitel Warsaw Victoria Hotel

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4.5/5 3,007 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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From 315.00 PLN Non member rate
From 283.50 PLN Member's rate Members’ Rate, join while you book
10.00P
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Check-in from 14h00
Check out up to 12h00

Services in the hotel and nearby

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • WiFi access
  • Parking
    • Garage: PLN 144 gross per day (Paying)
    • Outdoor car park: PLN 120 per day (Paying)
    • Public outdoor parking (Paying)
    • Public indoor parking (Paying)
    • Well-lit parking (Paying)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Pet allowed 95  PLN
  • Indoor heated pool

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • WiFi access
  • Parking
    • Garage: PLN 144 gross per day (Paying)
    • Outdoor car park: PLN 120 per day (Paying)
    • Public outdoor parking (Paying)
    • Public indoor parking (Paying)
    • Well-lit parking (Paying)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Pet allowed 95  PLN
  • Services for children
    • Babysitting on request
    • Outdoor playground for children (Nearby)
  • Air conditioned
    • Air conditioning
    • Manual temperature control
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 8AM
  • Dry cleaning / Ironing
  • Cash machine
  • Porter
  • Concierge

Leisure and activities

  • Indoor heated pool
  • Fitness centre
  • Well-being
    • Hammam
    • Massage (Paying)
  • Services for children
    • Babysitting on request
    • Outdoor playground for children (Nearby)

Catering

  • Breakfast
  • 2 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 hours
    • Opening hours : Week-end 24 hours

Business services

  • 19 meeting room(s)
  • Congresses/conventions
    • Congress center
    • Conventions hotel
  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

The hotel features 359 comfortable, elegant rooms over five floors, including 32 deluxe rooms and 41 suites. Accessible rooms and non-smoking rooms are available. Rooms feature the latest technology and complimentary Wi-FI internet.

  • 359 rooms
  • 339 non-smoking rooms
  • 3 rooms for people with reduced mobility
  • 4 connecting rooms
    • Air conditioning
    • Emergency exit map
    • Telephone
    • Radio in room
    • Remote control TV
    • Radio in bathroom
    • Manual temperature control
    • Automatic temperature control
    • Shower
    • Toilets
    • Hair dryer at reception
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our restaurants and bars

Your meetings and events

4.6/5 AccorHotels Rating Based on 2,471 reviews

Our guest reviews for Sofitel Warsaw Victoria

100% genuine reviews from our guests

Find out more
4.5/5 TripAdvisor Rating Based on 3,007 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
TripAdvisor review
Business - 18/11/2017
« Classy hotel Sofitel Victoria »

Very nice hote. One of the old, original ones in Warszawa. Very nice room and bar. Retsaurant could however perform a bit better. Overall satisfied with price and quality. Excellent location between centre and old Town.

TripAdvisor review
Solo travel - 17/11/2017
« Great Stay in Warsaw »

The Hotel lives up to its ambition. Very friendly service personnel everywhere from the reception area, security to the housekeeping. Well situated near the Old Town and all other Warsaw places and facilities. Nice and spacious rooms. Excellent Housekeeping.

TripAdvisor review
איציק ש Couples - 17/11/2017
« excellent hotel in reasonable price »

The stuf was very friendly and helpful. gave us great recommendation for restorants nearby and kindly direction explanations The room was clean and the bed was big and comfortable. excellent and reach breakfast. great location near to the center.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, On behalf of Sofitel Warsaw Victoria team, I would like to thank you very much for your excellent rating and your comments due to your recent stay. Thanks to our exceptional and high quality service, we desire to provide each and every hotel Guest with the Magnifique stay. I am thrilled to know how you enjoyed all the aspects of your stay from the gracious service of our team to the perfect location of our hotel. Thank you for your appreciation of breakfast , which is the most important meal to start the day, in newly renovated Kitchen Gallery restaurant. Be sure that your kind reviews have been passed on to our team, as we will continue to devote our best efforts to offer excellent service. Again, I am grateful for your wonderful review, we will be more than pleased to welcome you again in our new interiors of Sofitel Warsaw Victoria. Yours sincerely, Małgorzata Badełek Guest Relations Manager

AccorHotels certified review
Tuhaitao Business - 16/11/2017
« Very good »

Nice people, nice breakfast especially fresh juice, nice room. Only gym room is a little bit complicated. Need to pass swimming pool and there is direction.

TripAdvisor review
monord Solo travel - 15/11/2017
« Great location, excellent service and facilities »

Stayed at Sofitel Victoria. It has always been my preferred hotel in Warsaw. Great location, excellent rooms, lobby bar and restaurant. Super quick room service. For sure will stay again next time. Stayed in the newly refurbished Superior rooms, which are modern and equipped all you need. Big plus for ths super comfortable beds. See you again soon.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, First of all, I would like to thank you for having chosen Sofitel Warsaw Victoria hotel for your stay and for sharing your feedback on Trip Advisor Community. Please be assured that I am delighted to read that you enjoyed our exceptional hotel location, room facilities and the attentive hotel Ambassadors, as we all take a great pride in contributing to our valued Guests’ experience, to make it one to remember. Thank you also for recommending the newly renovated superior room with the modern design, we are happy that we found the followers of our hotel beds. Thanks to "MyBed" project , especially designed for Sofitel brand, our Guests’ stay is even more exceptional as each and every room is equipped with mattresses and featherbed – everything to provide our hotel Guests with the best experience and sweet dreams. Once again, thank you to tell us your impressions, we will be honored to welcome you back very soon in our Sofitel Warsaw Victoria property. Yours sincerely, Małgorzata Badełek Guest Relations Manager

TripAdvisor review
Business - 15/11/2017
« Highly dissapointing stay »

I am frequent traveller and accor hotels guest owing gold membership card. I booked Sofitel due to the fact that this time I travelled with back pain and needed sauna and swimming pool facilities. During the booking I received no information about the fact that sauna is out of order and that there is renovation going on. Noise from the renevation was lasting since very early morning hours (often from 6-7 in the morning) up to late night hours with sporadic hammer noises even in the middle of the night. Deprived of sleep I have asked for a change of the room but instead got fruit basket and offer to work from different room during the day. Apart that 2 room orders with the food arrived completely cold and uneatable and my final bill at check out appeared to be 150EUR higher than it should having minibar items I did not take. But the real issue was terrible noise and no information upfront about it, none during check in, with no real effort to help the guest.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for your loyalty and sharing your remarks due to the recent stay at Sofitel Warsaw hotel. First and foremost, please accept my sincerest apologies for the challenges you encountered due to the noisiness caused by the Spa renovation, and in effect disturbed your sleep. Please be assured that your complaints have been forwarded to our Maintenance Manage, to avoid such a heavy string of drilling at such early hours, as our main aims is to deliver high-quality hospitality to every Guest on every stay, starting from your arrival until your departure. Please be also advised that we have placed the information about the renovation process on the Front Desk and each and every hotel room. I truly hope that you will give us the chance to provide you only with the positive experience through the whole stay, as we have a strong desire to earn back your trust and present an improvement, on the areas we have failed. Again, I very much appreciate your feedback and I strongly believe that the previous experience will not discouraged you to visit us again in the future and we will have an opportunity to present high quality of services and accommondation. In the meantime, I remain at your entire disposal, if I may be of any assistance to you. Yours sincerely, Małgorzata Badełek Guest Relations Manager

AccorHotels certified review
Igal A. Couples - 13/11/2017
« Excellent hotel. »

Excellent hotel. That's why I keep coming back.

AccorHotels certified review
Anonymous Friends - 13/11/2017
« Lovely Stay »

Everything was you would expect from the Sofitel brand, an exceptional service, comfortable beds, cosy area with the historic surroundigns and the fabulous restaurant for the breakfast buffet. I will come back very soon.

AccorHotels certified review
Anonymous Friends - 12/11/2017
« Very nice stay »

Everything perfect.

AccorHotels certified review
Matt Business - 10/11/2017
« Good service, but hot stuffy room »

Unable to cool down room so ended up sweating my first night in the bed. Requested that the AC be fixed and was told that as it was cold outside, the AC had been shut down, therefore the only solution was to open the window - not an option due to street noise. Requested and received a sheet for the bed and discarded the duvet

AccorHotels certified review
C. H. Couples - 06/11/2017
« Excellent stay at Sofitel Victoria in Warsaw »

I loved this hotel. The concierge were great, the bar was a great place to relax, the breakfast was flawless and the bed was typically superb. Would definitely recommend / stay again.

AccorHotels certified review
Gianmarco Couples - 05/11/2017
« Spacious room and great breakfast »

Very good

AccorHotels certified review
Kylie Friends - 05/11/2017
« Lovely hotel »

Lovely hotel.viktor the concierge was brilliant.only complaint was our door lock stopped working so the manager tried to move us to a less desirable room.so we asked to go back to original room.in future it would be advisable to move people to a better room not less satisfactory room when a malfunction happens that isnt the guests fault.

TripAdvisor review
Business - 04/11/2017
« Best of Warsaw »

Great facility, staff, service and location. One of the best breakfasts in Europe. There are cheaper options, but no hotel is a better value. I prefer their standard “ classic”rooms over the remodeled Art Deco type. Don’t miss the chance to use the pool.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to share your exceptional experience about your recent stay at Sofitel Warsaw Victoria. I can not describe how happy I am to read that you enjoyed the stay with us, from the very beginning till the very end, as well as the services from the heart of our Ambassadors. Please be assured that I already passed your feedback to the rest of the hotel team. The comments like yours, are always very valuable, as they help us keep improving the quality of our services. Thank you for choosing and trusting us, it is our desire to assist you again, during the next visit at Sofitel Warsaw Victoria and providing you with another Magnifique experiences. Yours sincerely, Małgorzata Badełek Guest Relations Manager

AccorHotels certified review
Oliver Business - 31/10/2017
« As every stay at the Victoria - perfect service and comfortable rooms with modern high tech amenities »

As every stay at the Victoria - perfect service and comfortable rooms with modern high tech amenities

AccorHotels certified review
Andrej Solo - 31/10/2017
« Pure bliss »

Very welcoming check-in, beautiful rooms (Luxury category), cheap room service, wonderful pool facilities

AccorHotels certified review
Katherine C. Couples - 30/10/2017
« Great Stay »

Overall great customer service, food (room service), pool area and room. However, the one downside was that the glass door in our bathroom was installed upside down and leaked water all over the floor while showering.

AccorHotels certified review
Ian Couples - 27/10/2017
« Great break »

Friendly staff, nice room, good location, excellent breakfast. Helpful concierge prior to arrival. Everything clean and worked.

AccorHotels certified review
Anonymous Families - 26/10/2017
« We thoroughly enjoyed our stay. »

We found everything in the hotel to be excellent. The room was perfect and the staff ensured that it was kept that way. The breakfast was first class and the swimming pool and facilities were exceptional. All the staff were very attentive and helpful. We will have no hesitation in staying at this hotel the next time we visit Warsaw.

AccorHotels certified review
R. Families - 26/10/2017
« excellent »

5/5

Our most recent 20 reviews
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