Hotel - Sofitel Warsaw Victoria
Sofitel Hotel Sofitel Hotel

Sofitel Warsaw Victoria Hotel

4.5/5 3,426 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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From 399.00 PLN Non member rate
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI at the hotel
  • Parking
    • Outdoor car park: PLN 120 per day (Paying)
    • Public outdoor parking (Paying)
    • Parking garage: PLN 120 gross per day (Paying)
    • Well-lit parking (Paying)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • pets allowed
  • Services for children
    • Babysitting on request
    • Outdoor playground for children (Nearby)
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 8AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Dry cleaning / Ironing
  • Cash machine
  • Porter
  • Concierge

Leisure and activities

  • Indoor heated pool
  • Fitness centre
  • Well-being
    • Massage (Paying)
    • Sauna
  • Services for children
    • Babysitting on request
    • Outdoor playground for children (Nearby)

Catering

  • Breakfast
  • 2 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 hours
    • Opening hours : Week-end 24 hours

Business services

  • 17 meeting room(s)
  • Congresses/conventions
    • Congress center
    • Conventions hotel
See all services

Hotel location

Our rooms

Our hotel has 366 comfortable and elegant rooms across five floors, including 76 Luxury rooms and 33 suites. Rooms feature an LCD TV, luxury MyBed bedding and free high-speed WIFI.

  • 366 rooms
  • 366 non-smoking rooms
  • 3 rooms for people with reduced mobility
  • 4 connecting rooms
    • Air conditioning
    • Emergency exit map
    • Radio in room
    • Remote control TV
    • Radio in bathroom
    • Manual temperature control
    • Shower
    • Hair dryer at reception
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our restaurants and bars

Your meetings and events

4.6/5 AccorHotels Rating 3,604 reviews

Our guest reviews for Sofitel Warsaw Victoria

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.5/5 TripAdvisor Rating 3,426 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Johanne Business - 12/10/2018 AccorHotels certified review
« Central, professional and plesant all around »

The staff was attentive, professional and available for all the requests we had. The concierges were excellent in their advice, both for logistical organisation and about restaurants, activities and services in and around the city. The team responsible of the meeting facilities were particularly understanding and accommodating for our business needs and we were grateful for their support and flexibility. In general, both the rooms and common areas are clean and elegant. I appreciate the spacious room with a good table to work on and the amount of natural daylight. Excellent selections at the breakfast buffet, well maintained and care for by the service team. I enjoyed the laid back atmosphere of the room, with books, sofa and a mid-century style modern touch. The staff at the bar were also very pleasant and forthcoming. All around good experience!

Kasia Business - 12/10/2018 AccorHotels certified review

Excellent! you surprised me when little cakes were put in my room on the first day! keep on going with excellent service

Couples - 11/10/2018 TripAdvisor review
« excellent »

It was a really nice experience. The location couldn't have been butter. Polite and reliable personnel. Breakfast of great variety and excellent quality. Personnel very polite and quite efficient. I would easily recommend it.

Couples - 10/10/2018 TripAdvisor review
« First visit to Warsaw. »

This hotel is in a great location for visiting the sites of Warsaw. Room was large,clean, quiet and the bed was very comfortable.Breakfast was excellent and set you up for the day.There are very good restaurants within a few minutes walk.The only downside was the dreadful music played in the bar in the evening,just basically repetitive thudding!We took the 175 bus from the airpport and this drops you a couple of minutes walk from the hotel.We would stay there again gambling they improve the music.

Peter Families - 09/10/2018 AccorHotels certified review
« mr K. »

it was as expected

Carlloyd Couples - 09/10/2018 AccorHotels certified review
« Great stay in a luxury centrally located hotel »

We had a lovely time and felt very special during our stay

Esmn Couples - 08/10/2018 AccorHotels certified review
« Very Good Hotel »

We very much enjoyed staying at the Sofitel in Warsaw. The room was comfortable and clean. The hotel is well located within an easy walk to the new old city. The staff was very pleasant and helpful. I would recommend this hotel to friends and would stay there again if in Warsaw.

Eas Friends - 08/10/2018 AccorHotels certified review
« Efficient clean friendly as well as helpful staff »

Nice big room clean good breakfasts nice staff

Anonymous Business - 05/10/2018 AccorHotels certified review
« Modern hotel with central location »

I was satisfied overall, though the lack of working desk in the room was a little inconvenient

Patrick L. Couples - 04/10/2018 AccorHotels certified review
« Average »

Concierge service was good including assistance from an employee near the desk who offered to assist without being asked

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. L., Thank you for taking the time to share your impressions after your recent stay at our hotel. While it was a pleasure to have you with us I regret to learn that your stay was not fully enjoyable due to the standard of the reserved classic room. Here at Sofitel Warsaw Victoria we are striving to deliver a personalized stay to create positive memories only, I am truly sorry that we have failed you this time. What is more please accept my sincerest apologies for the level of service you have experienced at our Front Desk. I would like to assure you that what happened in your case does not reflect the service we usually deliver to our guests. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. On the other hand, I am very pleased to read that you have also found positive aspects such us the attentive hotel staff. Despite not making the best impression on your last stay, I deeply believe that you will consider staying in our hotel again and give us the chance to turn this bad experience into a good one. Yours sincerely, Joanna Majerowicz Guest Relations Specialist.

Na-na Families - 01/10/2018 AccorHotels certified review
« What to say :-) »

Everything was good, over expectations... We have arrived with 2 kids and this was the first hotel 5* ready with 2 baby beds, towels for kids, soaps, shower gels, and 2 bears toys... Breakfast over expectations also, separate gluten free food, branded cheese, 7 types of drinks... Spa... excellent. Very very kind services in whole hotel.

Aykut C. Business - 01/10/2018 AccorHotels certified review
« Very good and friendly welcoming and service »

Despite our personal calendar changes, Hotel accommodate it very professionally , staff was incredibly friendly and helpful .

Martin M. Couples - 29/09/2018 AccorHotels certified review
« A surprising level of care »

We travelled from Australia to celebrate our 30th wedding anniversary. Our plan was to spend that night in Warsaw. The hotel went so very far out of its way to make that night special. From the chocolates and champagne to a letter from the manager, the surprises kept coming. We are thrilled at the extent to which the hotel went to make our night a very special one. The one irony was that my wife had to take medication earlier in the day so we couldn’t make use of the champagne. Oh, well. Not a real world problem. We would like to thank the management and staff of the Victoria for helping to make our special night a truly special night.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. M., We very much appreciate your comments regarding your stay at the Sofitel Warsaw Victoria. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Yours sincerely, Joanna Majerowicz Guest Relations Specialist

Jean Friends - 28/09/2018 AccorHotels certified review
« friendly staff comfortable bed »

as above

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. O., We very much appreciate your comments regarding your stay at the Sofitel Warsaw Victoria. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Yours sincerely, Joanna Majerowicz Guest Relations Specialist

O. V. Business - 27/09/2018 AccorHotels certified review
« ok »

Dear Sofitel Warsaw Victoria Managers, my name is O. V. and I was pleased to stay at your hotel from 12.09.18 until 14.09.18. At the moment I need the invoice for the amount paid to the hotel. I will be very grateful if you will send me this electronic document as soon as possible. Thank you very much!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. O., First and foremost please accept my sincerely apologies for the delay in responding to your review. I am very sorry to learn that we did not provide you with the proper invoice upon the departure time. Please accept our apologies for the inconvenience we have caused you and be assured that the similar situation will not happen again. I wish to inform your that your remark has been passed on to the management team in order to prevent such situation from arising in your future stays. I hope that despite this bad impression we made on your, there were some positive aspects of your stay, which encourage your to visit us again. I will not miss this chance to better serve you next time and present an exceptional service corresponding to the Sofitel brand. Please let my know about your next planning visit in our hotel, then I will take a necessary steps to secure the comfort of your stay and make your stay truly magnificent. Yours sincerely, Małgorzata Badełek Guest Relations Manager

Anonymous Business - 27/09/2018 AccorHotels certified review
« good »

it was good although my room was overseeing the main square at a corner and pretty noisy. I asked for an omelet with ham and it arrived without. apart from that, all ok

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. P., We very much appreciate your comments regarding your stay at the Sofitel Warsaw Victoria. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Yours sincerely, Joanna Majerowicz Guest Relations Specialist

Anne S. G. B. Couples - 26/09/2018 AccorHotels certified review
« Stylish & clean hotel with grest service & friendly staff. »

We had the most wonderful weekend at Sofitel Victoria. Enjoyed the elegant room with nice view towards the ‘Forgotten soldiers grave», coffee & all necessary ammeneties. Spa experience was nice an relaxing. Location of hotel made «everything» accessible by foot. We will be back.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. Galaen B., We very much appreciate your comments regarding your stay at the Sofitel Warsaw Victoria. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Yours sincerely, Joanna Majerowicz Guest Relations Specialist

Roaster Business - 26/09/2018 AccorHotels certified review
« Great hotel in perfect location »

Have stayed numerous times here for business. Everything works so well. Staff friendliness to room design (actually have enough light in the bathroom and a plug so you can fill the sink to shave - so many hotels get this wrong). Very pleasant bar area and an excellent restaurant. Easy walk to the old town if you have the inclination, otherwise the main city is the other way with all the usual shops, bars and eateries.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr T., We very much appreciate your comments regarding your stay at the Sofitel Warsaw Victoria. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Yours sincerely, Joanna Majerowicz Guest Relations Specialist

Christian T. Solo - 25/09/2018 AccorHotels certified review
« Very good as usual »

I always appreciate staying at Sofitel Victoria when in Warsaw. Great personnel, very good breakfast, gym & pool are very nice too.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. T., We very much appreciate your comments regarding your stay at the Sofitel Warsaw Victoria. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Yours sincerely, Joanna Majerowicz Guest Relations Specialist

Rd Couples - 25/09/2018 AccorHotels certified review
« Try to be more welcoming »

A bit inattentive staff during my check-in (not a good sign)-to start my stay!The staff is the face of the hotel. It seems like staff need “charm school” . The 2 encounters that I have a pleasant experienced was the reception I got once I left my card of the room and 1 housekeeping staff in the 7th floor.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Raymund, Thank you for taking the time to tell us about your experience at the Sofitel Warsaw Victoria. I would like to inform you also that at Sofitel, we strive to provide a superior experience for every customer. Please allow me to express my sincerest apologies that your experience did not meet your expectation. Your feedback is very important as it helps to address mentioned situations and take the appropriate measures. We are looking impatiently forward to getting a chance of providing you with flawless and magnifique stay in our hotel! We would love to have you back as our Guest again and all our team is at your disposal for any assistance you may require. . Yours sincerely, Małgorzata Badełek Guest Relations Manager

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