Hotel - Sofitel Warsaw Victoria
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Sofitel Hotel

Sofitel Warsaw Victoria Hotel

Krolewska 11 
00-065  WARSAW
POLAND

2,916 reviews
TripAdvisor Rating Based on 2,916 reviews
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Check-in from 14h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI access
  • Parking
    • Garage: PLN 144 gross per day (Paying)
    • Outdoor car park: PLN 120 per day (Paying)
    • Public outdoor parking (Paying)
    • Public indoor parking (Paying)
    • Well-lit parking (Paying)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Pet allowed 95  PLN
  • Indoor heated pool

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI access
  • Parking
    • Garage: PLN 144 gross per day (Paying)
    • Outdoor car park: PLN 120 per day (Paying)
    • Public outdoor parking (Paying)
    • Public indoor parking (Paying)
    • Well-lit parking (Paying)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Pet allowed 95  PLN
  • Services for children
    • Babysitting on request
    • Outdoor playground for children (Nearby)
  • Air Conditioning
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 8AM
  • Dry cleaning / Ironing
  • Cash machine
  • Porter
  • Concierge

Leisure and activities

  • Indoor heated pool
  • Fitness centre
  • Well-being
    • Hammam
    • Massage (Paying)
  • Services for children
    • Babysitting on request
    • Outdoor playground for children (Nearby)

Catering

  • 2 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 hours
    • Opening hours : Week-end 24 hours

Business services

  • 19 meeting room(s)
  • Congresses/conventions
    • Congress center
    • Conventions hotel
  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

The hotel features 359 comfortable, elegant rooms over five floors, including 32 deluxe rooms and 41 suites. Accessible rooms and non-smoking rooms are available. Rooms feature the latest technology and complimentary Wi-FI internet.

  • 359 rooms
  • 339 non-smoking rooms
  • 3 rooms for people with reduced mobility
  • 4 connecting rooms
    • Air conditioning
    • Emergency exit map
    • Telephone
    • Radio in room
    • Remote control TV
    • Radio in bathroom
    • Manual temperature control
    • Automatic temperature control
    • Shower
    • Toilets
    • Hair dryer at reception
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our restaurants and bars

Your meetings and events

4.6/5 AccorHotels Rating Based on 2,274 reviews

Our guest reviews for Sofitel Warsaw Victoria

100% genuine reviews from our guests

Find out more
4.5/5 TripAdvisor Rating Based on 2,916 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
TripAdvisor review
Business - 20/09/2017
« Great concierge service »

The hotel is in a great location and provides great service. We left our passports at another hotel 2 hours away , the concierge was amazing and arranged for our passports to be sent to the Sofitel, he arranged everything - thank you.

AccorHotels certified review
Sue Friends - 16/09/2017
« Perfect location and stay »

We had a junior suite which was made up for 2 friends so basically we had a bedroom and bathroom each. This was perfect for us, beds extremely comfortable and all the extras made the stay in Warsaw Sofitel great.

AccorHotels certified review
Anonymous Business - 15/09/2017
« Great as usual »

Perfect service as usual.

AccorHotels certified review
Anonymous Couples - 14/09/2017
« enjoyable overall »

enjoyable overall

AccorHotels certified review
Wioleta N. Couples - 13/09/2017
« Magnifique stay we »

We had a lovely stay. We were well looked after, starting from the check in until the check out. The staff was great, the hotel is great,,fantastic facilities. Would recommend it 100 % :)

AccorHotels certified review
Anonymous Couples - 12/09/2017
« The stay without breakfast made it impossible to experience the hotel and service personnel »

At my request I got a room close to the elevator, but without a minimum view. Room faults were dealt with only when I complained again. Bed linen was cozy but the beds were very uncomfortable. In the end they tried to charge me for things I did not take from the mini bar.

AccorHotels certified review
Chris Friends - 10/09/2017
« Perfectly fine and pleasant stay »

I cannot fault the Sofitel Warsaw. Everything was as expected and the staff were friendly and efficient. Location is great and close to the Old Town and also pleasantly quiet.

AccorHotels certified review
European B. T. Business - 10/09/2017
« high quality »

very good place to stay, excellent breakfast, good rooms and very service oriented team bar has opportunities to improve

AccorHotels certified review
Monika Couples - 10/09/2017
« great rest »

it was nice but the cleaning time should br better organiazed

AccorHotels certified review
Jan D. Business - 09/09/2017
« Excellent »

Excellent

AccorHotels certified review
Anonymous Business - 08/09/2017
« Mr »

Very nice and pleasant room. Very easy stay

AccorHotels certified review
Ulla-pia Business - 08/09/2017

Your personal seems to enyoy to give service . Genuine service . ! The bartender notice that I have a coold and brought me lemon wather with ginger!

AccorHotels certified review
Mr A. M. G. K. Couples - 08/09/2017
« Quite poor »

The room key stopped working on 2 occasions and it was OUR fault .we had to wait for up to half an hour at reception for a new key as only one person was on reception and there was a queue checking in. The food in the one restaurant was very modernist and just ok. Hence we only at there once in our stay of 5 days. The bald pool attendant had a very poor attitude when interrupted from playing with his phone and uncooperative hence we did not use the pool. The experience of the Sofitel Victoria Warsaw was very poor unlike other Sofitel hotels we use. Obviously staff need to be probably trained .

AccorHotels certified review
Cameron S. Solo - 07/09/2017
« For older people »

Nice hotel. Misses on intimacy. Everyone was at least twice my age. I'm 36

AccorHotels certified review
Ka Couples - 07/09/2017
« Great Hotel, excellent location for sightseeig »

Very good and well presented hotel, very good service, very pleasant and helpful staff - front desk, concierge, restaurant and the pool and sauna. The breakfast was excellent and definitely value for money.

AccorHotels certified review
Manoj B. Business - 07/09/2017
« Internet and Air Condition »

Hi, everything is fine with me except Air condition and Internet was very slow. Even though I complained about nobody tried to help me. Otherwise, my stay was amazing and I really loved it. Thanks, Manoj

TripAdvisor review
Couples - 07/09/2017
« A winner location, excellent service »

Luxurious hotel, with the best location in Warsaw, within a walking distance from the old town and from the shopping mall and other attractions. Rooms a clean and fully equipped with all necessary furniture and accessories. The staff are very polite and courtious, they all speak English fluently and are happy to help. Excellent consierge services, including ready taxies on the spot. Good and hearty breakfast. Quick and usefull lounge, luxurious French restaurant. Casino nearby. Pets allowed. Exccelent hotel, warmly recomended.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for choosing and trusting us. It is highly relevant and equally important for us to know every step of your experience at Sofitel Warsaw Victoria. Needless to say I was delighted to read your survey following your recent stay with us. I am mostly pleased that you valued our rooms, staff and services. Moreover, it’s wonderful that the breakfast met your expectations. It is targeted to satisfy all tastes indeed. I feel happy, therefore, that it’s been achieved. I am thrilled to know you can recommend our hotel to others, for us it’s an enormous compliment, and it makes us proud and encourages to improve in a better service every day. Yours sincerely, Małgorzata Badełek Guest Relatons Manager

AccorHotels certified review
Luca B. Couples - 06/09/2017
« Kind personnel and comfort »

Everything was ok. Just an observation about blankets: a little bit too heavy for the current season..

AccorHotels certified review
John S. Business - 04/09/2017
« Interview with a Polish motor sport legend in your foyer, overbnight stay and depart the next morning. »

Friendly and professional staff , good room overlooking the the square, breakfast good.

AccorHotels certified review
Jan Friends - 04/09/2017
« excellent hotel, superb service, good food all in one place »

Enjoyable stay in good sized room. Easy to access Old town and sights. Lovely breakfast with superb selection.

Our most recent 20 reviews
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