Hotel - Sofitel Warsaw Victoria
Sofitel Hotel Sofitel Hotel

Sofitel Warsaw Victoria Hotel

4.5/5 3,343 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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From 399.00 PLN Non member rate
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WiFi at the hotel
  • Parking
    • Outdoor car park: PLN 120 per day (Paying)
    • Public outdoor parking (Paying)
    • Parking garage: PLN 120 gross per day (Paying)
    • Well-lit parking (Paying)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Pets allowed
  • Services for children
    • Babysitting on request
    • Outdoor playground for children (Nearby)
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 8AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Dry cleaning / Ironing
  • Cash machine
  • Porter
  • Concierge

Leisure and activities

  • Indoor heated pool
  • Fitness centre
  • Well-being
    • Massage (Paying)
    • Sauna
  • Services for children
    • Babysitting on request
    • Outdoor playground for children (Nearby)

Catering

  • Breakfast
  • 2 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 hours
    • Opening hours : Week-end 24 hours

Business services

  • 18 meeting room(s)
  • Congresses/conventions
    • Congress center
    • Conventions hotel
See all services

Hotel location

Our rooms

The hotel features 359 comfortable, elegant rooms over five floors, including 32 deluxe rooms and 41 suites. Accessible rooms and non-smoking rooms are available. Rooms feature the latest technology and complimentary Wi-FI internet.

  • 366 rooms
  • 366 non-smoking rooms
  • 3 rooms for people with reduced mobility
  • 4 connecting rooms
    • Air conditioning
    • Emergency exit map
    • Radio in room
    • Remote control TV
    • Radio in bathroom
    • Manual temperature control
    • Shower
    • Hair dryer at reception
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our restaurants and bars

Your meetings and events

4.6/5 AccorHotels Rating 3,350 reviews

Our guest reviews for Sofitel Warsaw Victoria

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.5/5 TripAdvisor Rating 3,343 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Family - 12/08/2018 TripAdvisor review
« Wonderful weekend »

Newly refurbished rooms in a french style, very comfortable, staff welcoming, great concierge, magnifique breakfast with cook for all choices of eggs, well equipped fitness room/gym and nice pool/sauna. Refined bar with dj, nice cocktails, cosy seats. Hotel located very centrally, 500 m from the

Kevin A. Couples - 11/08/2018 AccorHotels certified review
« Nice hotel and location »

Comfortable stay for 1 night. Room was nice and very comfortable. Location is close to the main old town area, short walk. One piece of feedback is that arriving from the carpark to the lobby with luggage is very inconvenient. Many doors and staircases to pass through!

Patryk Business - 10/08/2018 AccorHotels certified review
« Very pleasant as usual »

I was very satisfied with the amenities (apart from aircon which would not function properly but thats minor) The staff was host to the most. Especially the reception ladies. I was a bit surprised that the doorman is not at the door all the time from 8-18, there was a small incident with an elderly gentleman who got crushed by the door and there was noone from the staff to help him immediately.

Bernadette Families - 09/08/2018 AccorHotels certified review
« Top of the Line »

The hotel staff was very professional. The room size was great and it was equipped with everything that was needed plus more. Bed was large and comfortable. The hotel was located in a perfect spot and decorates very nicely.

Jacek Families - 08/08/2018 AccorHotels certified review
« The worst Sofitel I have ever stayed »

I have stayed in many Sofitels around the world as the Platinum member and this hotel doesn't fully represent what is expected from that brand. I really enjoyed dinner and service provided by Michal - top notch service and top notch food. However, that would be it. Extremely pitiful welcome gift in the room which was hardly looking upgraded. Breakfast was a 3.5 star breakfast - cheapest possible ingredients - Marriott breakfast is like 5 Times better. Cheap juices. Cheap cold cuts. Even cheap tea. That was certainly not value I paid for. Eggs Benedict were on some cheap toast bread - never seen something like that before. When I emailed the hotel about a lost item in the room (which must have fallen behind the lazy boy), nobody has replied in 36 h and counting. They couldn't care less. Overall, shame on you. You should rebrand to MGallery Collection the most. Additionally, the noise in the room was just unbelievable. I couldn't enjoy my late check-out as it was just unbearable.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. C., On behalf of Sofitel Wasaw Victoria’s team, I would like to thank you for bringing to our attantion the remarks which your have obsseved at the recent stay in hotel Sofitel Warsaw Victoria. It is our failure to read that the recent experience at our hotel has prompted you to write this complaint. Please accept our apologies for this bad impression we made on you. I am very sorry to read that our breakfast and welcome gift does not met your expecations. Be assured that our entire team uncluding myself does not fail and takes all the mentioned points into consideration and address the matter accordingly. Nonetheless, I am very happy to read you ejoyed served dinner in our restaurant and service provided by our Ambassador. What is more please accept my sincerest apologies for inconveniences resulting from the noiceness of the modernization process which is taking place in our hotel. Once again I am extremely sorry to read that your experience with us was not entirely satisfactory and I very much appreciate highlighting your specific concerns. Your feedback is extremely valuable to us . I truly hope that we will get a chance to better serve you in the future and see the difference in the service quality corresponding to the Sofitel brand. If you consider staying in our hotel again, I will be more than pleased to meet you in person to discuss the issue and earn back your faith in the exceptional service we present in our establishment. I remain at your disposal. Yours sincerely, Joanna Majerowicz, Guest Relations Specialist.

Y. Couples - 07/08/2018 AccorHotels certified review
« Amazing »

Great hotel, highly clean, great pool

Elisabeth B. Couples - 06/08/2018 AccorHotels certified review
« Fantastic »

Very nice hotel, good location, nice and helpful straff. We loved the pool and poolarea. Good comfort and luxury

Our hotel has responded to the review
Our hotel has responded to the review

Dear Elisabeth B., We very much appreciate your comments regarding your stay at the Sofitel Warsaw Victoria. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous. Yours sincerely, Joanna Majerowicz Guest Relations Specialist

Kac Families - 02/08/2018 AccorHotels certified review
« Great »

We enjoy the gym and spa. Breakfast was good. Room was good. We had a problem with A/C and it was fixed by maintenance. Great location very close to old town.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. C., We very much appreciate your comments regarding your stay at the Sofitel Warsaw Victoria. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Małgorzata Badełek Guest Relations Manager

Gal M. Families - 02/08/2018 AccorHotels certified review
« Primum »

Great stuff Clean

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. M., We very much appreciate your comments regarding your stay at the Sofitel Warsaw Victoria. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Małgorzata Badełek Guest Relations Manager

Itony Couples - 01/08/2018 AccorHotels certified review
« Great hotel, nice staff, good breakfast, good location »

Very good.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. A., We very much appreciate your comments regarding your stay at the Sofitel Warsaw Victoria. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Małgorzata Badełek Guest Relations Manager

Gabor Business - 01/08/2018 AccorHotels certified review
« Business visit Warsawa »

Fantasztikus wellness es boseges reggeli

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. S., We very much appreciate your comments regarding your stay at the Sofitel Warsaw Victoria. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Małgorzata Badełek Guest Relations Manager

Iveta Couples - 31/07/2018 AccorHotels certified review
« A very pleasant stay at the Sofitel Victoria hotel in Warsaw »

We spent a long weekend at the Sofitel Victoria hotel in Warsaw with my husband. It was a very nice experience starting with a pleasant welcome at the reception, we have received our room already at 10AM and also a room upgrade as a nice surprise. The room was very spacious and modern, complimentary water provided every day. The pool area with sauna (separate for women and men) is calm, well equipped and offers a desired escape from the city. The breakfast offers various types of meals, even hot meals and the typical Polish "pirohy", pancakes, waffles, multiple sorts of juices and also gluten free items. The location of the hotel is in the hearth of the "to be place", walking distance to the old town and to the modern part of Warsaw with many bars and dining options. The spacious hotel lounge next to the reception also offers a pleasant sitting area to rest and enjoy the Warsaw atmosphere. We will for sure return and would recommend to all our friends and family.

S. Families - 26/07/2018 AccorHotels certified review
« Excellent location, very nice and modern property »

Within walking distance to the old town square and the nice streets, this property is THE place to stay in Warsaw. Very well appointed rooms, spacious and modern property, friendly service. Worth it!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. S., We very much appreciate your comments regarding your stay at the Sofitel Warsaw Victoria. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Małgorzata Badełek Guest Relations Manager

Anonymous Couples - 25/07/2018 AccorHotels certified review

Great location, good bedroom size, fabulous pool and well kitted gym. Housekeeping staff attentive and friendly. Breakfast room seemed slightly challenged to stay on top of the flow of those taking breakfast, so several items from teapots to fruit were unavailable, and bar staff seemed to struggle to cover the requests at peak times. Nevertheless, overall a positive experience.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. B., We very much appreciate your comments regarding your stay at the Sofitel Warsaw Victoria. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Małgorzata Badełek Guest Relations Manager

Sam M. Solo - 24/07/2018 AccorHotels certified review
« lost property not been investigated adequately »

hotel say was good expet I lost a blsck leather jacket at the hotel and staff did not care not did they review or investigate or offer any solution to this.,

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. M., Thank you for taking the time to tell us about your experience at the Sofitel Warsaw Victoria. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Sofitel Hotels & Resorts, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Małgorzata Badełek Guest Relations Manager

K M. Couples - 24/07/2018 AccorHotels certified review
« Great hotel in good location. »

Great views from our room. Attentive maid service. Good breakfast. Noisy from renovations down the hallway.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. M., We very much appreciate your comments regarding your stay at the Sofitel Warsaw Victoria. Please be assured that I will share your comments with our team regarding the construction noisy, in order to secure the comfort of your next stay and prevent similar situation in the future. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be more pleasant that the previous one. Sincerely, Małgorzata Badełek Guest Relations Manager

Jarmo H. Families - 23/07/2018 AccorHotels certified review
« Very satisfying experience »

I liked friendly Service, excellent breakfast, recreational area and late check-out.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. H., We very much appreciate your comments regarding your stay at the Sofitel Warsaw Victoria. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Małgorzata Badełek Guest Relations Manager

Anonymous Business - 23/07/2018 AccorHotels certified review
« Wonderful stay »

Everything was excellent - location, room, beds, breakfast, dinners and late night cheese and port in the Brasserie. Only regret - I never made it to the pool!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. S., We very much appreciate your comments regarding your stay at the Sofitel Warsaw Victoria. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Małgorzata Badełek Guest Relations Manager

Nadiia Business - 23/07/2018 AccorHotels certified review
« Good location, good quality »

It is a very great place, with helpful and engaging staff; excellent breakfast and perfect location.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. Z., We very much appreciate your comments regarding your stay at the Sofitel Warsaw Victoria. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Małgorzata Badełek Guest Relations Manager

Vlaamse Z. Business - 19/07/2018 AccorHotels certified review
« high service level »

great breakfast rooms very well equipped, up to date design

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Frans, We very much appreciate your comments regarding your stay at the Sofitel Warsaw Victoria. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Małgorzata Badełek Guest Relations Manager

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