Hotel - Novotel Katowice Centrum
Novotel Hotel Novotel Hotel

Novotel Katowice Centrum Hotel

4.0/5 1,049 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Parking
    • Outdoor car park PLN 35 per day (Paying)
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • pets allowed 30  PLN
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
  • Languages spoken at the hotel
    • English
    • Polish
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 8AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Ironing room
    • Shoe shine machine

Leisure and activities

  • Fitness centre
  • Well-being
    • Jacuzzi
    • Massage (Paying)
    • Sauna
  • Bicycles rental

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24h
    • Opening hours : Week-end 24h

Business services

  • 17 meeting room(s)
  • Web Corner on a Mac
  • Business center with support staff
  • Copy/print service available
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Hotel location

Our rooms

Spacious, contemporary in design, and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

  • 300 rooms
  • 100% non-smoking hotel
  • 3 rooms for people with reduced mobility
  • 77 family rooms
  • 3 connecting rooms
  • Extra bed in room for child
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • Bathroom doors 32 inches wide
    • Data port in room
    • Telephone
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Baby bed
    • Direct dial telephone
    • High speed transmission line
    • RJ 11 outlet
    • RJ 45 outlet
    • Tea and coffee making facilities
    • Minibar
    • Shower
    • Toilets
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.3/5 AccorHotels Rating 3,178 reviews

Our guest reviews for Novotel Katowice Centrum

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 1,049 reviews
Sonofmyparents Families - 04/11/2018 AccorHotels certified review
« Another stay at “famuły hotel” »

Not the first and Not the LAST stay at this hotel with amazing personnel and improving facilities. Too good meals to comment on. As mentioned above- family like atmosphere so see you in the future and big thanks once again

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sir, We are more than happy with your great opinion regarding your recent stay at the Novotel Katowice Centrum. It is always a pleasure to receive positive feedback! I will share your comments with entire team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Aleksander Pietyra General Manager

Family - 04/11/2018 TripAdvisor review
« It was very nice »

It was very nice, only we have no luck with the pool. It was closed and i didn't new it. But the Staff und Srvice was exellent. They offer uns for that Breakfast for our whole stay in their Hotel in Katowice. Also i was satisfeid. Thank you very much for that.

Business - 02/11/2018 TripAdvisor review
« nice staff, horror beds »

Overall, hotel was well located, staff was nice, but mattress in my room was below any standard. It felt as if was 20 years old, couldn't get proper sleep and woke up very tired. On top of that I got information that fitness was under refurbishment only once I got to hotel.

Patryk Couples - 01/11/2018 AccorHotels certified review
« Comfy bed, good location, good stay »

I liked the room/service and comfort vs price balance

Our hotel has responded to the review
Our hotel has responded to the review

Szanowny Panie, Jesteśmy bardzo wdzięczni za Pana przychylne oceny i komentarze dotyczące pobytu w Novotel Katowice Centrum. Otrzymanie pozytywnej opinii jest dla nas zawsze wielką przyjemnością! Zapewniam Pana, że podzielę się otrzymanymi uwagami z całym zespołem. Jestem również przekonany, że Pana opinie będą stanowiły zachętę dla wszystkich członków naszego personelu do podejmowania dalszych wysiłków w celu nieustannego poprawiania jakości naszych usług. Jeszcze raz dziękujemy za podzielenie się z nami Pana opinią i mamy nadzieję, że kolejny pobyt w naszym hotelu będzie również tak samo przyjemny i udany jak poprzedni. Serdecznie zapraszamy do Katowic! Z poważaniem, Aleksander Pietyra Dyrektor Hotelu

Sanjeev O. Business - 23/10/2018 AccorHotels certified review
« Nice »

It was a good busineas hotel and i had a comfortable stay

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. O., We very much appreciate your comments regarding your stay at the Novotel Katowice Centrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Aleksander Pietyra General Manager

Business - 15/10/2018 TripAdvisor review
« Not a qualified 4-star »

The facilities in the room are pretty old, and no matter how I increased the temperature of the air conditioner, there was always feel cold in the room. It was not a good experience, and I highly do not recommend this hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for expressing your opinion about our hotel and sharing some important remarks. We are very sorry that you are not satisfied with your stay. However, I want to assure you that in case of any problems you can always contact the employees of the reception department. At any time, we are ready to solve our Guest's problems. We hope that you will give us a chance to show our services to you from the best possible side. Sincerely, Aleksander Pietyra General Manager

Anonymous Couples - 14/10/2018 AccorHotels certified review
« Excellent base to explore the city or other places in the area. »

The staff was very friendly and helpful, room was very comfortable and quiet. Cleaning was very good, although sometimes one shower gel per day may not be enough for two people.

Our hotel has responded to the review
Our hotel has responded to the review

Exmo Senhor A., Agradecemos os seus comentários no seguimento da sua estada no Novotel Katowice Centrum. Foi com prazer que recebemos as suas felicitações. Não deixaremos de partilhar os seus comentários com toda a equipa . A sua satisfação é a melhor recompensa para os nossos colaboradores que trabalham diáriamente para lhe prestar um serviço irrepreensível. Na expectativa de o acolher de novo, queira aceitar os nossos melhores cumprimentos. Aleksander Pietyra General Manager

Gary B Friends getaway - 13/09/2018 TripAdvisor review
« Really Nice Hotel »

Really good hotel, pleasant staff couldn't do enough for us. Room was always clean and comfortable. Breakfast was good, nice selection of foods available. The hotel was about 20 minuets walk from the town center.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sir, Thank you so much for the great review of our hotel! We are glad, that you enjoyed your stay with us and hope to see you again in Katowice very soon. Best regards from entire Team of Novotel Katowice Centrum, Aleksander Pietyra General Manager

Gary B. Friends - 12/09/2018 AccorHotels certified review
« Really nice welcome. Room was clean and tidy. »

Really nice hotel, clean rooms very friendly staff great breakfast selection.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. B., We very much appreciate your comments regarding your stay at the Novotel Katowice Centrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Aleksander Pietyra General Manager

Ingrid M. Couples - 06/09/2018 AccorHotels certified review
« Very pleasant »

We thought our stay very pleasant. The room was light, clean and comfortable, with a nice sofa, desk, fridge, safe, minibar, the lot. Bed was indeed very very comfortable (maybe more so than our own :-)) Bathroom nice and clean, great shower. The staff we dealt with were very friendly and helpful. Location of the hotel is at an easy walk from town and the main attractions. Well worth it.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. M., We very much appreciate your comments regarding your stay at the Novotel Katowice Centrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Aleksander Pietyra General Manager

Radek Business - 24/08/2018 AccorHotels certified review
« Nice crew and spacious room. »

Very nice and helpful crew. Clean and spacious room. However, prices in the bar are extremely high!!! Especially drinks.

Our hotel has responded to the review
Our hotel has responded to the review

Szanowny Panie, Jesteśmy bardzo wdzięczni za Pana komentarze i oceny dotyczące pobytu w Novotel Katowice Centrum. Otrzymanie pozytywnej opinii jest dla nas zawsze wielką przyjemnością. Zapewniam Pana, że podzielę się otrzymanymi uwagami z całym zespołem, szczególnie z szefem gastronomii. Jestem rprzekonany, że Pana opinie będą stanowiły zachętę dla wszystkich członków naszego personelu do podejmowania dalszych wysiłków w celu nieustannego poprawiania jakości naszych usług. Jeszcze raz dziękujemy za podzielenie się z nami Pana opinią i mamy nadzieję, że kolejny pobyt w naszym hotelu będzie również tak samo przyjemny i udany jak poprzedni. Serdecznie zapraszamy do Katowic! Z poważaniem, Aleksander Pietyra Dyrektor Hotelu

Donald M. Families - 14/08/2018 AccorHotels certified review
« Exceeded expectations »

Katowice itself exceeded our expectations and a large part of that was down to the Novotel Centrum. Its location is excellent: easy to find by car, walking distance from the old city centre and across the road from the Silesian Museum. The rooms were spacious and in the new Novotel style, with good views. But the food was just superb!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. M., We very much appreciate your comments regarding your stay at the Novotel Katowice Centrum. It is always a pleasure to receive positive feedback! I will share your comments with our team, especially with kitchen staff. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Aleksander Pietyra General Manager

M Couples - 13/08/2018 AccorHotels certified review
« Satisfactory »

I was not impressed by additional parking fees applied to our stay.

Fred Couples - 12/08/2018 AccorHotels certified review
« Improvement and renovation in progress »

Some improvements in renovated room. However, air conditioning is still not working well. Quiet noisy at certain hours as renovation works are still on-going on some floors.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. L., Thank you for taking the time to tell us about your recent stay at Novotel Katowice Centrum. I am sorry that not all of your experience meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem with AC system and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to host you in the near future. Sincerely, Aleksander Pietyra General Manager

Family - 11/08/2018 TripAdvisor review
« Hôtel central service moyen »

Once on the check in desk they gived a room occupantes with an other person it was shame to me.After that even no upgrade really not the accor service. The bornent breakfast was nice and the goods are good quality

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you very much for your feedback and we apologize for the irregularities in guest service at the same time. We hope that you will visit us again in the future and we will be able to erase unpleasant memories and to ensure a perfect stay. Yours sincerely, Aleksander Pietyra General Manager

Andrew S. Families - 06/08/2018 AccorHotels certified review
« Katowice Stay »

The hotel was very nice and we had no complaints. Comfy beds and a large bedroom. Maybe the bathroom was a touch small. The breakfast was very good and plentiful.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sir, We very much appreciate your comments regarding your stay at the Novotel Katowice Centrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Aleksander Pietyra General Manager

George H. Business - 27/07/2018 AccorHotels certified review
« SENIOR SALES MANAGER »

Very pleasant stay. Improved checking out procedure in comparison to previous stays.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. H., We very much appreciate your comments regarding your stay at the Novotel Katowice Centrum. It is always a pleasure to receive positive feedback! I will share your comments with our team, especially with reception. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Aleksander Pietyra General Manager

Lena G. Couples - 25/07/2018 AccorHotels certified review
« Great service from start to finish »

The best reception, the best breakfast - Piotr I Love You!!! - the best room and the best and nearest location to town. We will be coming back!!!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Madam, We very much appreciate your comments regarding your stay at the Novotel Katowice Centrum! It is always a pleasure to receive positive feedback. I will share your comments with our team, especially with our great Piotr :) I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Aleksander Pietyra General Manager

lwieckowski Family - 22/07/2018 TripAdvisor review
« short stay in Novotel Katowice »

Hotel is located in very center, close to old town and main points of Katowice like Musem or like UFO building :). Hotel itself is very nice with pool and sauna. Breakfasts are very good :)! Rooms are comfortable even for family with children!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sir, Thank you so much for leaving such a nice review. We are very glad that our hotel appeared so much convenient for you! We hope to welcome you again during your next trip to Katowice. Best regards from Novotel Katowice Centrum Team

Anonymous Families - 16/07/2018 AccorHotels certified review
« All good and always a pleasure to stay at this hotel »

Travelling with the family and as such the Novotel brand is always a favorite. In Katowice we had a very pleasant stay as always and we will surely be back.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. G., We very much appreciate your comments regarding your stay at the Novotel Katowice Centrum! It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Hope to welcome you in Katowice very soon! Sincerely, Aleksander Pietyra General Manager

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