Hotel - Novotel Katowice Centrum
Novotel Hotel Novotel Hotel

Novotel Katowice Centrum Hotel

4.0/5 1,077 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Parking
    • Outdoor car park PLN 35 per day (Paying)
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Pets allowed 30  PLN
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
  • Languages spoken at the hotel
    • English
    • Polish
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 8AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Electric car recharging units
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Ironing room
    • Shoe shine machine

Leisure and activities

  • Fitness centre
  • Well-being
    • Jacuzzi
    • Massage (Paying)
    • Sauna
  • Bicycles rental

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24h
    • Opening hours : Week-end 24h

Business services

  • 23 meeting room(s)
  • Web Corner on a Mac
  • Business center with support staff
  • Copy/print service available
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Hotel location

Our rooms

Spacious, contemporary in design, and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

  • 300 rooms
  • 100% non-smoking hotel
  • 3 rooms for people with reduced mobility
  • 77 family rooms
  • 3 connecting rooms
  • Extra bed in room for child
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • Bathroom doors 32 inches wide
    • Data port in room
    • Telephone
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Baby bed
    • Direct dial telephone
    • High speed transmission line
    • RJ 11 outlet
    • RJ 45 outlet
    • Tea and coffee making facilities
    • Minibar
    • Shower
    • Toilets
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.3/5 AccorHotels Rating 3,407 reviews

Our guest reviews for Novotel Katowice Centrum

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 1,077 reviews
Rowena Couples - 11/03/2019 AccorHotels certified review
« Was good thank you. »

Was told upon check in that we had a handicapped room so bathroom wasn't good. Turns out that means that the shower head sprays everywhere and the whole floor ends up covered in water. Using all the towels and mats kinda of fixes it but prevented us from being able to reuse towels the next day. Lack of English language tv channels was understandable, but a shame. Staff were lovely and hotel is nice.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. C., We very much appreciate your comments regarding your stay at the Novotel Katowice Centrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Aleksander Pietyra General Manager

Krzysztof S. Business - 03/03/2019 AccorHotels certified review
« Super »

All was just perfect.

Our hotel has responded to the review
Our hotel has responded to the review

Szanowny Panie, Jesteśmy bardzo wdzięczni za Pana przychylne komentarze i oceny dotyczące pobytu w Novotel Katowice Centrum. Otrzymanie pozytywnej opinii jest dla nas zawsze wielką przyjemnością! Zapewniam Pana, że podzielę się otrzymanymi uwagami z całym zespołem. Jestem również przekonany, że Pana opinie będą stanowiły zachętę dla wszystkich członków naszego personelu do podejmowania dalszych wysiłków w celu nieustannego poprawiania jakości naszych usług. Jeszcze raz dziękujemy za podzielenie się z nami Pana opinią i mamy nadzieję, że kolejny pobyt w naszym hotelu będzie również tak samo przyjemny i udany jak poprzedni. Serdecznie zapraszamy do Katowic! Z poważaniem, Aleksander Pietyra Dyrektor Hotelu

Anonymous Business - 22/02/2019 AccorHotels certified review
« Großartiges Preis-Leistungsverhältnis »

Nice and professional welcome wonderful room great breakfast the right place to rest on a hard Business trip

Our hotel has responded to the review
Our hotel has responded to the review

Sehr geehrter Herr G., wir danken Ihnen vielmals für Ihre Anmerkungen zu Ihrem Aufenthalt im Novotel Katowice Centrum. Über Ihre lobenden Worte freuen wir uns sehr. Ihre positiven Würdigungen werden wir selbstverständlich gerne an die betreffenden Mitarbeiter weiterleiten. Ihre Zufriedenheit ist für unsere Mitarbeiter, die Tag für Tag daran arbeiten, Ihnen einen einwandfreien Service zu bieten, die schönste Belohnung. Wir hoffen, Sie schon bald wieder bei uns begrüßen zu dürfen. Mit herzlichen Grüßen, Aleksander Pietyra Hoteldirektor

Couples - 16/02/2019 TripAdvisor review
« Home away from home »

Apart from the great location and the quality of the refurbished rooms what really makes this hotel special is the staff. I stay here often and it really is like coming home. The welcome from all but particularly the bar and restaurant staff is outstanding.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sir, With great joy we read your fantastic opinion about our hotel, thank you! We want to assure you that your every stay is very important to us and we are truly happy to serve you our best. We wish you and our Team many other opportunities to make you feel like at home at the Novotel Katowice Centrum. Best regards, Aleksander Pietyra Hotel manager with all employees

rginer373 Business - 06/02/2019 TripAdvisor review
« PROFESSIONAL STAFF »

Great team always taking care of me and my customers. Everything I needed they help me to find it. Bedroom was really confortable and internet run perfectly.NOVOTEL Katowice Centrum is really recomendable hotel for business. Good location and good facilities to work in the own hotel or in the city

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, We are delighted that we met your expectations during your visits and appreciate your great comments about our exceptional staff. Your endorsement is important to us! Thank you for your review and I hope that you will consider Novotel Katowice Centrum again on your next travel. Your sincerely, Aleksander Pietyra General Manager with entire Hotel Team

Gregor C. Couples - 24/01/2019 AccorHotels certified review
« Just like coming home. »

As always it was a lovely stay. We have stayed at this hotel many times as you know and the reason we keep coming back is due to the warm and friendly welcome we receive from the staff. From the minute we arrive until we leave it feels like being at home with the family.

Jaewon E. Business - 22/01/2019 AccorHotels certified review
« It was not bad. »

It was not bad. I would like to have breakfast menu and restaurant menu for Asian customers. The price of the restaurant was more expensive than I expected.

S. Business - 21/01/2019 AccorHotels certified review
« Alles ok. »

war ok

Our hotel has responded to the review
Our hotel has responded to the review

Sehr geehrter Herr S., wir danken Ihnen vielmals für Ihre Anmerkungen zu Ihrem Aufenthalt im Novotel Katowice Centrum. Über Ihre lobenden Worte freuen wir uns sehr. Ihre positiven Würdigungen werden wir selbstverständlich gerne an die betreffenden Mitarbeiter weiterleiten. Ihre Zufriedenheit ist für unsere Mitarbeiter, die Tag für Tag daran arbeiten, Ihnen einen einwandfreien Service zu bieten, die schönste Belohnung. Wir hoffen, Sie schon bald wieder bei uns begrüßen zu dürfen. Mit herzlichen Grüßen, Aleksander Pietyra Hoteldirektor

Adrian T. Business - 19/01/2019 AccorHotels certified review
« A pleasant overnight stay »

Good points: easy to find, spacious comfortable room, shower was great, price reasonable Areas for improvement: English language capabilities of restaurant staff - it was difficult to order my food choices, bath towels too small and too thin- I had to use 2 in order to dry myself and I’m only 1.7M tall, quite slim and have no hair!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sir,, We very much appreciate your comments regarding your stay at the Novotel Katowice Centrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Aleksander Pietyra General Manager

Jana R. Business - 18/01/2019 AccorHotels certified review
« Satisfaction »

I was satisfied.

Our hotel has responded to the review
Our hotel has responded to the review

Váená Jana R., Velice si váíme Vašich pripomínek týkajících se Vašeho pobytu v Novotel Katowice Centrum Je vdy velice príjemné dostat pozitivní komentár. Samozrejme se o Vaše komentáre podelím s naším týmem. Jsme si jisti, e tyto Vaše pripomínky budou slouit jako povzbuzení pro všechny naše zamestnance a zároven nám pomuou v naší snaze neustále zlepšovat kvalitu našich slueb. Ješte jednou dekujeme za podelení se o Vaše zkušenosti a doufáme, e Vaše príští návšteva bude stejne príjemné jako ta predchozí. S pozdravem, Aleksander Pietyra General Manager

Alan G. Business - 18/01/2019 AccorHotels certified review
« A Novotel with a good restaurant »

Booking in was easy, however my credit card was not validated for charging bar and restaurant bills, in most novotels this is automatic. I prepaid for a meal knowing the restaurant was better than average I thought this was a good deal. When i arrived I only had access to a limited menu this is not explained on the website. This is clearly an unusual ocrance and there was some confusion. - My recommendation is don't prepay for a meal - I won't again. Room was good but only one sachet of non decaf Coffee - I am sure that the hotel budget could stretch to two! Check out quick and painless.

Anonymous Business - 16/01/2019 AccorHotels certified review
« Nice modern hotel »

Friendly staff, clean rooms and good location.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. Katri Johanna A., We very much appreciate your comments regarding your stay at the Novotel Katowice Centrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Aleksander Pietyra General Manager

Couples - 09/01/2019 TripAdvisor review
« Good »

We had stayed here on our trip to Bialka Tatrzanska. And again when returning to the UK via Katowice airport. Because our stay at a guest house had been rather difficult, my partner was particularly complementary about the Novotel hotel. She had been complementary on our first visit as well.However there were one or two minor niggles. Problems in the swimming pool sauna area, no milk with the coffee machine, and the first receptionist we asked, did not know about the local bus service to the airport. No major problems, and not the sort of thing my partner would mention.Basically we lived like Lords for a very reasonable price!My partner had been so pleased with the person managing breakfast on our first visit, that she had given him a large tip.We were there over the Christmas / New Year period 2018/19 on a skiing holiday from Edinburgh (Aberdeen).

Patrick C. Friends - 08/01/2019 AccorHotels certified review
« Great city break hotel »

Very good oom , cleaned properly , good breakfast. Drinks a little expensive considering prices in good town restaurants ...which encourages you to go out :)

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. C., We very much appreciate your comments regarding your stay at the Novotel Katowice Centrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Aleksander Pietyra General Manager

Jerry Families - 31/12/2018 AccorHotels certified review

good standard

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. S., We very much appreciate your comments regarding your stay at the Novotel Katowice Centrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Aleksander Pietyra General Manager

Georgi A. Families - 30/12/2018 AccorHotels certified review
« Average for a Novotel Hotel »

The lobby was smelling awful, the staff at the breakfast was rude with exception to one waiter who indeed tried to serve us. Also no play area for the children as in other Novotels

Kuwait Business - 24/12/2018 AccorHotels certified review
« Business trip »

Nice, comfy, the restaurant needs to widen the variety of food since Arabs and muslims staying in the hotel

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sir, We very much appreciate your comments regarding your stay at the Novotel Katowice Centrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Aleksander Pietyra General Manager

Somya A. Business - 21/12/2018 AccorHotels certified review
« great »

good

Our hotel has responded to the review
Our hotel has responded to the review

Dear Madam, We very much appreciate your comments regarding your stay at the Novotel Katowice Centrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Aleksander Pietyra General Manager

Jean P. Business - 20/12/2018 AccorHotels certified review
« End year mission in Katowice area »

very good room, very clean very clean and well equipped bath room very great variety in breakfast buffet well located hotel

G. Business - 03/12/2018 AccorHotels certified review
« MR »

Very pleasant stay

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sir, We very much appreciate your comments regarding your stay at the Novotel Katowice Centrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Aleksander Pietyra General Manager

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