Hotel - Novotel Katowice Centrum
Novotel Hotel Novotel Hotel

Novotel Katowice Centrum Hotel

4.0/5 999 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Parking
    • Outdoor car park PLN 28 per day (Paying)
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Pets allowed
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
  • Languages spoken at the hotel
    • English
    • Polish
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 8AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Ironing room
    • Shoe shine machine

Leisure and activities

  • Fitness centre
  • Well-being
    • Jacuzzi
    • Massage (Paying)
    • Sauna
  • Bicycles rental

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24h
    • Opening hours : Week-end 24h

Business services

  • 17 meeting room(s)
  • Web Corner on a Mac
  • Business center with support staff
  • Copy/print service available
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Hotel location

Our rooms

Spacious, contemporary in design, and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

  • 300 rooms
  • 100% non-smoking hotel
  • 3 rooms for people with reduced mobility
  • 77 family rooms
  • 3 connecting rooms
  • Extra bed in room for child
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • Bathroom doors 32 inches wide
    • Data port in room
    • Telephone
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Baby bed
    • Direct dial telephone
    • High speed transmission line
    • RJ 11 outlet
    • RJ 45 outlet
    • Tea and coffee making facilities
    • Minibar
    • Shower
    • Toilets
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.3/5 AccorHotels Rating 3,071 reviews

Our guest reviews for Novotel Katowice Centrum

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 999 reviews
Fred Couples - 12/08/2018 AccorHotels certified review
« Improvement and renovation in progress »

Some improvements in renovated room. However, air conditioning is still not working well. Quiet noisy at certain hours as renovation works are still on-going on some floors.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. L., Thank you for taking the time to tell us about your recent stay at Novotel Katowice Centrum. I am sorry that not all of your experience meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem with AC system and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to host you in the near future. Sincerely, Aleksander Pietyra General Manager

Family - 11/08/2018 TripAdvisor review
« Hôtel central service moyen »

Once on the check in desk they gived a room occupantes with an other person it was shame to me.After that even no upgrade really not the accor service. The bornent breakfast was nice and the goods are good quality

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you very much for your feedback and we apologize for the irregularities in guest service at the same time. We hope that you will visit us again in the future and we will be able to erase unpleasant memories and to ensure a perfect stay. Yours sincerely, Aleksander Pietyra General Manager

Andrew S. Families - 06/08/2018 AccorHotels certified review
« Katowice Stay »

The hotel was very nice and we had no complaints. Comfy beds and a large bedroom. Maybe the bathroom was a touch small. The breakfast was very good and plentiful.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sir, We very much appreciate your comments regarding your stay at the Novotel Katowice Centrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Aleksander Pietyra General Manager

George H. Business - 27/07/2018 AccorHotels certified review
« SENIOR SALES MANAGER »

Very pleasant stay. Improved checking out procedure in comparison to previous stays.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. H., We very much appreciate your comments regarding your stay at the Novotel Katowice Centrum. It is always a pleasure to receive positive feedback! I will share your comments with our team, especially with reception. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Aleksander Pietyra General Manager

Lena G. Couples - 25/07/2018 AccorHotels certified review
« Great service from start to finish »

The best reception, the best breakfast - Piotr I Love You!!! - the best room and the best and nearest location to town. We will be coming back!!!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Madam, We very much appreciate your comments regarding your stay at the Novotel Katowice Centrum! It is always a pleasure to receive positive feedback. I will share your comments with our team, especially with our great Piotr :) I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Aleksander Pietyra General Manager

lwieckowski Family - 22/07/2018 TripAdvisor review
« short stay in Novotel Katowice »

Hotel is located in very center, close to old town and main points of Katowice like Musem or like UFO building :). Hotel itself is very nice with pool and sauna. Breakfasts are very good :)! Rooms are comfortable even for family with children!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sir, Thank you so much for leaving such a nice review. We are very glad that our hotel appeared so much convenient for you! We hope to welcome you again during your next trip to Katowice. Best regards from Novotel Katowice Centrum Team

Anonymous Families - 16/07/2018 AccorHotels certified review
« All good and always a pleasure to stay at this hotel »

Travelling with the family and as such the Novotel brand is always a favorite. In Katowice we had a very pleasant stay as always and we will surely be back.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. G., We very much appreciate your comments regarding your stay at the Novotel Katowice Centrum! It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Hope to welcome you in Katowice very soon! Sincerely, Aleksander Pietyra General Manager

Gretar R. Friends - 14/07/2018 AccorHotels certified review
« Great bed nice room TV was rubbishon »

Great bed and a very nice room but the TV was rubbish no Chanel’s in English everything on Polish breakfast was good and most staff was polite and helpful ( not all of them)

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. R., We very much appreciate your comments regarding your stay at the Novotel Katowice Centrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I would like to assure you that 3 English language channels are available to our guests. It is possible that their lack was caused by a temporary detuning of the TV set. I have instructed the technical department staff to carry out appropriate checks. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Aleksander Pietyra General Manager

Anonymous Families - 01/07/2018 AccorHotels certified review

Room was okey, nice view and food was lovely. Only the room temperature was not the best.. heater was not working.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Madam, We very much appreciate your comments regarding your stay at the Novotel Katowice Centrum. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant then the previous one. Sincerely, Aleksander Pietyra Dyrektor Hotelu/ General Manager

Attila Business - 29/06/2018 AccorHotels certified review
« Good place for short overstay »

Friendly and helpful staff makes your stay pleasant

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sir, We very much appreciate your comments regarding your stay at the Novotel Katowice Centrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am more then happy to read from our loyal Guest that he is satisfied with the service and product. Moreover I would like to thank you for information about bathroom and wardrobe I will pass it to designer and modernisation team. If you could write us what was not practical in usage I would appreciate a lot! Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Anna Kulesza Deputy Hotel Manager

Lukasz Business - 29/06/2018 AccorHotels certified review
« Satisfying »

Everything was as expected. Very high level of staff on June, 26th evening.

Our hotel has responded to the review
Our hotel has responded to the review

Szanowny Panie, Jesteśmy bardzo wdzięczni za Pana komentarze dotyczące pobytu w Novotel Katowice Centrum. Otrzymanie pozytywnej opinii jest dla nas zawsze wielką przyjemnością. Zapewniam, że podzielę się otrzymanymi uwagami z całym zespołem. Myślę , że Pana komentarzem sprawi im przyjemność i spowoduje, że będą podejmować dalsze wysiłek aby pobyty naszych Gości były udane. Bardzo dziękuję ! Mam nadzieję, że w niedalekiej przyszłości będziemy mieli okazję ponownie powitać Pana w naszym hotelu. Serdecznie zapraszam. Z poważaniem, Anna Kulesza Zastępca Dyrektora

Gregor C. Friends - 22/06/2018 AccorHotels certified review
« Like coming home to see the family »

As always the welcome from all the staff was the main reason for coming back to the Novotel. Every single member of staff goes out of their way to make us comfortable and feel welcome. I would not stay at any other hotel in Katowice. Thank you as always.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. C., We very much appreciate your great comments, thank you! Please be sure, that we are always waiting for you in Katowice and are happy welcoming you to our hotel. Sincerely, Aleksander Pietyra General Manager with entire Team

Friends getaway - 22/06/2018 TripAdvisor review
« Feel welcome like a family member »

When ever I am in Katowice I stay at the Novotel. Not only for the location but for the amazing staff. It's more like coming home than staying in a hotel. The new items on the menu are delicious, breakfast has a great choice.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sir, We are more than happy with your great opinion! Thank you so much and feel welcome to visit Novotel at Katowice in the nearest occasion! All the best from entire team of our hotel. Aleksander Pietyra General Manager

Emma Business - 17/06/2018 AccorHotels certified review
« A great hotel, friendly staff and a nice, clean facilities »

It was very good, room was very nice, modern and clean. Breakfast had a good choice. The pool area was very well maintained and easy to use. Staff were all very friendly and helpful. I would definitely stay here again

Our hotel has responded to the review
Our hotel has responded to the review

Dear Madam, We very much appreciate your comments regarding your stay at the Novotel Katowice Centrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Aleksander Pietyra General Manager

kumar550 Family - 17/06/2018 TripAdvisor review
« location, location, location »

Hotel is not the top of its class, but does the job. Most important is the location of the hotel - right in the middle of Katowice, opposite to Muzeum Śląskie, only short walk to Rynek or Spodek. Huge parking area on top. Good for short visit to capital of Upper Silesia

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sir, I would like to thank you for taking the time to share your opinion concerning recent stay at Novotel Katowice Centrum. We are happy that you find our location as convenient for exploring our city. If your plans will bring you back to Upper Silesia please be sure, that we are here to welcome you again and ensure a pleasant stay. Regards, Aleksander Pietyra General Manager with entire Team

Christos Friends - 09/06/2018 AccorHotels certified review
« Mr »

Everything was in order except from a slight unpleasant smell in the room, probably from the fitted carpet. Excellent customer service and excellent cook in the restaurant.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sir, We very much appreciate your comments regarding your stay at the Novotel Katowice Centrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Aleksander Pietyra General Manager

Roger Couples - 05/06/2018 AccorHotels certified review

Excellent hotel with good facilities and breakfast was tasty

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. M., We very much appreciate your comments regarding your stay at the Novotel Katowice Centrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Aleksander Pietyra General Manager

J. Q. Business - 05/06/2018 AccorHotels certified review
« Novotel in Katowice »

I feel at hom,cosy and enjoyable,

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. J., We very much appreciate your comments regarding your stay at the Novotel Katowice Centrum! It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Aleksander Pietyra General Manager

Tc Business - 30/05/2018 AccorHotels certified review
« Refurbished rooms are really great »

For once I am just delighted. All was perfect. Rooms are beautiful and clean. Bathroom is nice. WiFi is working well. Breakfast is benchmark (just a bit long to get a coffee due to lonely machine).

Our hotel has responded to the review
Our hotel has responded to the review

Monsieur C., Nous vous remercions pour vos commentaires suite à votre séjour à Novotel Katowice Centrum. C’est avec grand plaisir que nous recevons vos compliments. Aussi, nous ne manquerons pas de partager vos appréciations avec toute notre équipe. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable. Dans l’attente de vous accueillir de nouveau, nous vous prions de croire, Monsieur, en l’expression de nos sentiments les meilleurs Aleksander Pietyra General Manager

Bilal M. Business - 29/05/2018 AccorHotels certified review
« Good, friendly, clean »

Good hotel, Friendly and helpful staff, good breakfast and dinner facilities

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sir, We very much appreciate your comments regarding your stay at the Novotel Katowice Centrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Aleksander Pietyra General Manager

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