Hotel - Novotel Katowice Centrum
Novotel Hotel Novotel Hotel

Novotel Katowice Centrum Hotel

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4.0/5 932 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00
Paying

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi in your room
  • Outdoor car park PLN 28 per day       
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 30  PLN
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
  • Languages spoken at the hotel
    • German
    • English
    • Spanish
    • Italian
    • Polish
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 8AM
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Ironing room
    • Shoe shine machine

Leisure and activities

  • Fitness centre
  • Well-being
    • Jacuzzi
    • Massage (Paying)
  • Bicycle hire facilities

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24h
    • Opening hours : Week-end 24h

Business services

  • 17 meeting room(s)
  • Web Corner on a Mac
See all services

Hotel location

Our rooms

Spacious, contemporary in design, and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

  • 300 rooms
  • 100% non-smoking hotel
  • 3 rooms for people with reduced mobility
  • 77 family rooms
  • 3 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Turn down service
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • Bathroom doors 32 inches wide
    • Opening windows
    • Remote control TV
    • WiFi in your room
    • Telephone in bathroom
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Direct dial telephone
    • Pay per view channel(s)
    • High speed transmission line
    • RJ 11 outlet
    • RJ 45 outlet
    • Tea and coffee making facilities
    • Minibar
    • Shower
    • Toilets
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.3/5 AccorHotels Rating Based on 2,686 reviews

Our guest reviews for Novotel Katowice Centrum

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 932 reviews
AccorHotels certified review
Anonymous Business - 07/02/2018

Generally good

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Depamelaere, We very much appreciate your comments regarding your stay at the Novotel Katowice Centrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Aleksander Pietyra General Manager

AccorHotels certified review
George H. Business - 02/02/2018
« Good hotel, very friendly service, good food »

I am staying in your hotel quite frequently since approximately 1995. Every stay is a very positive experience. Very comfortable accommodation, very good food, great selection for breakfast, good access to Internet

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr.. H., We very much appreciate your comments regarding your stay at the Novotel Katowice Centrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Aleksander Pietyra General Manager

AccorHotels certified review
Ashish J. Business - 31/01/2018
« Good room and nice restaurant »

The room was fine, toiletries were good, breakfast spread at restaurant was good. Ala carte menu and taste could be better.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. J., We very much appreciate your comments regarding your stay at the Novotel Katowice Centrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Aleksander Pietyra General Manager

AccorHotels certified review
Joe H. Business - 30/01/2018
« Very nice and humanity »

Everything is in good organized.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sir, We very much appreciate your comments regarding your stay at the Novotel Katowice Centrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Aleksander Pietyra General Manager

AccorHotels certified review
Phil Friends - 29/01/2018
« OK but didn't feel like a 4 star »

The hotel was OK, the staff were pleasant, the pool/sauna was nice. The rooms were smaller than expected and none had baths. Felt more like a 3 star.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. H., Thank you for taking the time to tell us about your experience at the Novotel Katowice Centrum. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Aleksander Pietyra General Manager

AccorHotels certified review
Anonymous Business - 26/01/2018
« Reasonable accomodation for business trips »

Good accommodation in renovated rooms, very good breakfasts. Very limited availability of a gym (only one running treadmill). Sometimes long queues for check-in with no working fast track.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Povolny, Thank you for your last visit. We very much appreciate your comments regarding that stay. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope to welcome you again in Katowice in the nearest future. Sincerely, Aleksander Pietyra General Manager

AccorHotels certified review
Pd Solo - 22/01/2018
« just three stars hotel »

I stayed in standard room. Small room with tiny bathroom. Old cheap furniture, pillows and duvet with artificial filling. Not comfy. Small, 5 meters? swimming pool. Clean. Nice staff and good breakfast. Hotel outside the city centre. 20 minuts by walk from train station. 5 minuts to the aiport shuttle bus stop.

TripAdvisor review
Couples - 18/01/2018
« Nice hotel »

Very nice hotel with friendly staff and nice breakfast, and very clean The hotel is very central , and the room is big and the hotel is very clean, we have a nice time we stay in the weekend and I really recommend

AccorHotels certified review
Shaky Couples - 04/01/2018
« Shea »

Nice clean hotel great bed and bathroom. Air conditioning was a bit to dry for us. Food was great

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. K., We very much appreciate your comments regarding your stay at the Novotel Katowice Centrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Aleksander Pietyra General Manager

AccorHotels certified review
Anonymous Families - 04/01/2018
« Excellent Value for Money »

All good and as expected.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. G., We very much appreciate your comments regarding your stay at the Novotel Katowice Centrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Aleksander Pietyra General Manager

AccorHotels certified review
Anonymous Couples - 02/01/2018
« After two good stay a not too good one »

Even I really like this hotel, I was not truly satisfied. Check in was a bad experience, even if hotel was nearly empty, had to wait, receptionist did not informed about anything (however, I know the hotel quite good). No room upgrade (generally I not await this, but as a platinum in an empty hotel I would await some status recognition). At breakfast nobody cared about us, the table was not done half an hour later. The breakfast quality was still perfect, many selections, quality food. The room is dated, but very clean.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Csaba, Thank you for taking the time to tell us about your experience at the Novotel Katowice Centrum. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Aleksander Pietyra General Manager

AccorHotels certified review
Victor K. Solo - 01/01/2018
« I am not Victor K. who stayed on 25 December. »

I am not the correct person.

AccorHotels certified review
Tim Business - 26/12/2017
« Average experience »

It has the basics but not good customer service.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. C., Thank you for taking the time to tell us about your experience at the Novotel Katowice Centrum. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Aleksander Pietyra General Manager

TripAdvisor review
Business - 18/12/2017
« 1 week stay »

Personnel friendly and very professional Food service very good. The beds are very uncomfortable, and are in immediate need of replacement. The carpeting in hallway on Floor No. 2 (Room 204) was deplorable and in urgent need of cleaning; however, more likely replacement.

AccorHotels certified review
F. D. J. Business - 17/12/2017
« Good hotel but needs to be managed better »

Arrival requests were not honoured. Room was prepared for only 1 persons while reservation was for two persons. Even after three reminders (by phone and at the desk) we still did not have soap to wash our hands. No advantage of online checkin.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. De J., Thank you for taking the time to tell us about your experience at the Novotel Katowice Centrum. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Taking this opportunity, we wolud like to wish you a healthy and peaceful Christmas and all the best in the coming year. Sincerely, Aleksander Pietyra General Manager

AccorHotels certified review
Zuzanna Couples - 14/12/2017
« Good, not amazing »

Staff was really nice. The room felt quite old and the bathroom could have been cleaner. We got 2 cards, from which one was not working. The view from the room was lovely. The menu in the room was all sticky.

Our hotel has responded to the review
Our hotel has responded to the review

Szanowna Pani Kielak, Jesteśmy bardzo wdzięczni za wszystkie Pani oceny i komentarze dotyczące ostatniego pobytu w Novotel Katowice Centrum. Zapewniam Panią, że podzielę się otrzymanymi uwagami z całym zespołem. Jestem również przekonany, że Pani opinie będą stanowiły zachętę dla wszystkich członków naszego personelu do podejmowania dalszych wysiłków w celu nieustannego poprawiania jakości naszych usług. Chcę zapewnić, że pokoje i łazienki w naszym hotelu poddawane są sukcesywnej modrnizacji. W najbliższych miesiącach oddane zostaną dla Państwa dyspozycji dwa nowe piętra. Mamy nadzieję, że zechce Pani odwiedzić nas i osobiście ocenić nasze pozytywne zmiany. Korzystając z z okazji, cały zespół naszego Hotelu składa Pani życzenia zdrowych i spokojnych Świąt oraz wszystkiego dobrego w nadchodzącym roku! Z poważaniem, Aleksander Pietyra Dyrektor Hotelu

AccorHotels certified review
Piotr Business - 14/12/2017
« super »

super

Our hotel has responded to the review
Our hotel has responded to the review

Szanowny Panie, Jesteśmy bardzo wdzięczni za Pana przychylne oceny dotyczące pobytu w Novotel Katowice Centrum. Otrzymanie pozytywnej opinii jest dla nas zawsze wielką przyjemnością! Zapewniam Pana, że podzielę się otrzymanymi uwagami z całym zespołem. Jestem również przekonany, że Pana opinie będą stanowiły zachętę dla wszystkich członków naszego personelu do podejmowania dalszych wysiłków w celu nieustannego poprawiania jakości naszych usług. Jeszcze raz dziękujemy za podzielenie się z nami Pana opinią i mamy nadzieję, że kolejny pobyt w naszym hotelu będzie również tak samo przyjemny i udany jak poprzedni. Serdecznie zapraszamy do Katowic! Z poważaniem, Aleksander Pietyra Dyrektor Hotelu

TripAdvisor review
Business - 07/12/2017
« Location »

Good location, approximately 30 min from the Katowice airport by taxi, walking distance to the main square , restaurants, good breakfast buffet. rooms are clean and relatively big. good bed. recommended for a short, business stay.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, We are delighted that we met your expectations during your visit in Katowice and appreciate your comments about our services. Thank yo for sharing your opinion and I hope that you will consider us again on your next travel. Sincerely, Aleksander Pietyra General Manager

AccorHotels certified review
James B. Business - 01/12/2017
« OK ... not more »

I had better memories of the overall quality of the Novotel brand. Room is overall ok, but minor details are annoying: - So called "fast check in and check out" brings no real advantage as you anyway have to queue to the desk. Or I didn't get it. And what is that form we have to fill-in for fast check-out ?? never seen that before. Expectation is that I get my key immediately upon arrival, and dump it when leaving; Or don't call it fast. - the towel fabrics looks cheap and rough. Your Customers deserve larger and softer touch :-) Really cool : jazz music at the bar on Tuesday's. I liked that !. My next stay will be in Angelo which seems to me to give better value for money.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Chivet, Thank you for taking the time to tell us about your experience at the Novotel Katowice Centrum. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Aleksander Pietyra General Manager

AccorHotels certified review
Anonymous Business - 29/11/2017
« Excellent food »

I liked a food. Check in time was bit too long.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. H., We very much appreciate your comments regarding your stay at the Novotel Katowice Centrum. It is always a pleasure to receive positive feedback. I will share your comments with our employees, especially with front office and kitchen team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one! Sincerely, Aleksander Pietyra General Manager

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