Hotel - Novotel Katowice Centrum
Novotel Hotel Novotel Hotel

Novotel Katowice Centrum Hotel

4.0/5 1,061 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Parking
    • Outdoor car park PLN 35 per day (Paying)
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Pets allowed 30  PLN
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
  • Languages spoken at the hotel
    • English
    • Polish
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 8AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Ironing room
    • Shoe shine machine

Leisure and activities

  • Fitness centre
  • Well-being
    • Jacuzzi
    • Massage (Paying)
    • Sauna
  • Bicycles rental

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24h
    • Opening hours : Week-end 24h

Business services

  • 23 meeting room(s)
  • Web Corner on a Mac
  • Business center with support staff
  • Copy/print service available
See all services

Hotel location

Our rooms

Spacious, contemporary in design, and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

  • 300 rooms
  • 100% non-smoking hotel
  • 3 rooms for people with reduced mobility
  • 77 family rooms
  • 3 connecting rooms
  • Extra bed in room for child
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • Bathroom doors 32 inches wide
    • Data port in room
    • Telephone
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Baby bed
    • Direct dial telephone
    • High speed transmission line
    • RJ 11 outlet
    • RJ 45 outlet
    • Tea and coffee making facilities
    • Minibar
    • Shower
    • Toilets
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.3/5 AccorHotels Rating 3,287 reviews

Our guest reviews for Novotel Katowice Centrum

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 1,061 reviews
Couples - 09/01/2019 TripAdvisor review
« Good »

We had stayed here on our trip to Bialka Tatrzanska. And again when returning to the UK via Katowice airport. Because our stay at a guest house had been rather difficult, my partner was particularly complementary about the Novotel hotel. She had been complementary on our first visit as well.However there were one or two minor niggles. Problems in the swimming pool sauna area, no milk with the coffee machine, and the first receptionist we asked, did not know about the local bus service to the airport. No major problems, and not the sort of thing my partner would mention.Basically we lived like Lords for a very reasonable price!My partner had been so pleased with the person managing breakfast on our first visit, that she had given him a large tip.We were there over the Christmas / New Year period 2018/19 on a skiing holiday from Edinburgh (Aberdeen).

Patrick C. Friends - 08/01/2019 AccorHotels certified review
« Great city break hotel »

Very good oom , cleaned properly , good breakfast. Drinks a little expensive considering prices in good town restaurants ...which encourages you to go out :)

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. C., We very much appreciate your comments regarding your stay at the Novotel Katowice Centrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Aleksander Pietyra General Manager

Jerry Families - 31/12/2018 AccorHotels certified review

good standard

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. S., We very much appreciate your comments regarding your stay at the Novotel Katowice Centrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Aleksander Pietyra General Manager

Georgi A. Families - 30/12/2018 AccorHotels certified review
« Average for a Novotel Hotel »

The lobby was smelling awful, the staff at the breakfast was rude with exception to one waiter who indeed tried to serve us. Also no play area for the children as in other Novotels

Kuwait Business - 24/12/2018 AccorHotels certified review
« Business trip »

Nice, comfy, the restaurant needs to widen the variety of food since Arabs and muslims staying in the hotel

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sir, We very much appreciate your comments regarding your stay at the Novotel Katowice Centrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Aleksander Pietyra General Manager

Somya A. Business - 21/12/2018 AccorHotels certified review
« great »

good

Our hotel has responded to the review
Our hotel has responded to the review

Dear Madam, We very much appreciate your comments regarding your stay at the Novotel Katowice Centrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Aleksander Pietyra General Manager

Jean P. Business - 20/12/2018 AccorHotels certified review
« End year mission in Katowice area »

very good room, very clean very clean and well equipped bath room very great variety in breakfast buffet well located hotel

G. Business - 03/12/2018 AccorHotels certified review
« MR »

Very pleasant stay

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sir, We very much appreciate your comments regarding your stay at the Novotel Katowice Centrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Aleksander Pietyra General Manager

Neil C. Business - 30/11/2018 AccorHotels certified review
« General good, shame the gym was closed :-( with no alternative solution »

It looked like the room had been recently renovated, a shame the headboard was big enough for a large bed but there was only a standard double in the room - thus you could see all the wires behind If the gym was being renovated why wasn't their an alternative solution, I'm sure at least the running machines could have been set up somewhere else a hotel of this size.

Anonymous Business - 28/11/2018 AccorHotels certified review
« Very good as always »

Very good as always

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sir, We very much appreciate your comments regarding your stay at the Novotel Katowice Centrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Aleksander Pietyra General Manager

Ganesh G. Families - 21/11/2018 AccorHotels certified review
« Good Confortable Stay »

IT was good and comfort stay for me and my Family despite renovation in process. Was looking for Microwave and Iron in room, but did not find it.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. G., We very much appreciate your comments regarding your stay at the Novotel Katowice Centrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I kindly inform you that our rooms are not equipped with irons. On two floors of the hotel - the third and the ninth - there are special rooms with an ironing board and iron. However, in asking for heating a meal you can ask the restaurant staff who will be happy to assist. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Aleksander Pietyra General Manager

Name I. P. Business - 13/11/2018 AccorHotels certified review
« Excellent Hotel »

The staff were incredibly nice - from the front desk to the housekeeping staff), the breakfast was excellent, and the room was fine.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sir, We very much appreciate your comments regarding your stay at the Novotel Katowice Centrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Aleksander Pietyra General Manager

Sonofmyparents Families - 04/11/2018 AccorHotels certified review
« Another stay at “famuły hotel” »

Not the first and Not the LAST stay at this hotel with amazing personnel and improving facilities. Too good meals to comment on. As mentioned above- family like atmosphere so see you in the future and big thanks once again

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sir, We are more than happy with your great opinion regarding your recent stay at the Novotel Katowice Centrum. It is always a pleasure to receive positive feedback! I will share your comments with entire team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Aleksander Pietyra General Manager

Family - 04/11/2018 TripAdvisor review
« It was very nice »

It was very nice, only we have no luck with the pool. It was closed and i didn't new it. But the Staff und Srvice was exellent. They offer uns for that Breakfast for our whole stay in their Hotel in Katowice. Also i was satisfeid. Thank you very much for that.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to provide a review. I am glad that you found our team and services positive and hope to welcome you in Novotel Katowice Centrum in the nearest occasion. Sincerely, Aleksander Pietyra General Manager with entire Team

Business - 02/11/2018 TripAdvisor review
« nice staff, horror beds »

Overall, hotel was well located, staff was nice, but mattress in my room was below any standard. It felt as if was 20 years old, couldn't get proper sleep and woke up very tired. On top of that I got information that fitness was under refurbishment only once I got to hotel.

Patryk Couples - 01/11/2018 AccorHotels certified review
« Comfy bed, good location, good stay »

I liked the room/service and comfort vs price balance

Our hotel has responded to the review
Our hotel has responded to the review

Szanowny Panie, Jesteśmy bardzo wdzięczni za Pana przychylne oceny i komentarze dotyczące pobytu w Novotel Katowice Centrum. Otrzymanie pozytywnej opinii jest dla nas zawsze wielką przyjemnością! Zapewniam Pana, że podzielę się otrzymanymi uwagami z całym zespołem. Jestem również przekonany, że Pana opinie będą stanowiły zachętę dla wszystkich członków naszego personelu do podejmowania dalszych wysiłków w celu nieustannego poprawiania jakości naszych usług. Jeszcze raz dziękujemy za podzielenie się z nami Pana opinią i mamy nadzieję, że kolejny pobyt w naszym hotelu będzie również tak samo przyjemny i udany jak poprzedni. Serdecznie zapraszamy do Katowic! Z poważaniem, Aleksander Pietyra Dyrektor Hotelu

Sanjeev O. Business - 23/10/2018 AccorHotels certified review
« Nice »

It was a good busineas hotel and i had a comfortable stay

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. O., We very much appreciate your comments regarding your stay at the Novotel Katowice Centrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Aleksander Pietyra General Manager

Business - 15/10/2018 TripAdvisor review
« Not a qualified 4-star »

The facilities in the room are pretty old, and no matter how I increased the temperature of the air conditioner, there was always feel cold in the room. It was not a good experience, and I highly do not recommend this hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for expressing your opinion about our hotel and sharing some important remarks. We are very sorry that you are not satisfied with your stay. However, I want to assure you that in case of any problems you can always contact the employees of the reception department. At any time, we are ready to solve our Guest's problems. We hope that you will give us a chance to show our services to you from the best possible side. Sincerely, Aleksander Pietyra General Manager

Anonymous Couples - 14/10/2018 AccorHotels certified review
« Excellent base to explore the city or other places in the area. »

The staff was very friendly and helpful, room was very comfortable and quiet. Cleaning was very good, although sometimes one shower gel per day may not be enough for two people.

Our hotel has responded to the review
Our hotel has responded to the review

Exmo Senhor A., Agradecemos os seus comentários no seguimento da sua estada no Novotel Katowice Centrum. Foi com prazer que recebemos as suas felicitações. Não deixaremos de partilhar os seus comentários com toda a equipa . A sua satisfação é a melhor recompensa para os nossos colaboradores que trabalham diáriamente para lhe prestar um serviço irrepreensível. Na expectativa de o acolher de novo, queira aceitar os nossos melhores cumprimentos. Aleksander Pietyra General Manager

Gary B Friends getaway - 13/09/2018 TripAdvisor review
« Really Nice Hotel »

Really good hotel, pleasant staff couldn't do enough for us. Room was always clean and comfortable. Breakfast was good, nice selection of foods available. The hotel was about 20 minuets walk from the town center.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sir, Thank you so much for the great review of our hotel! We are glad, that you enjoyed your stay with us and hope to see you again in Katowice very soon. Best regards from entire Team of Novotel Katowice Centrum, Aleksander Pietyra General Manager

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