Hotel - Novotel Katowice Centrum
Novotel Hotel Novotel Hotel

Novotel Katowice Centrum Hotel

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4.0/5 895 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Check-in from 14h00
Check out up to 12h00

Services in the hotel and nearby

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi in your room
  • Outdoor car park PLN 28 per day       
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 30  PLN
  • Breakfast buffet

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi in your room
  • Outdoor car park PLN 28 per day       
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 30  PLN
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
  • Languages spoken at the hotel
    • German
    • English
    • Spanish
    • Italian
    • Polish
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 8AM
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Ironing room
    • Shoe shine machine

Leisure and activities

  • Fitness centre
  • Well-being
    • Jacuzzi
    • Massage (Paying)
  • Bicycle hire facilities

Catering

  • Breakfast buffet
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24h
    • Opening hours : Week-end 24h

Business services

  • 17 meeting room(s)
  • Web Corner on a Mac
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Hotel location

Our rooms

Spacious, contemporary in design, and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

  • 300 rooms
  • 100% non-smoking hotel
  • 3 rooms for people with reduced mobility
  • 77 family rooms
  • 3 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Turn down service
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • Bathroom doors 32 inches wide
    • Opening windows
    • Remote control TV
    • WiFi in your room
    • Telephone in bathroom
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Direct dial telephone
    • Pay per view channel(s)
    • High speed transmission line
    • RJ 11 outlet
    • RJ 45 outlet
    • Tea and coffee making facilities
    • Minibar
    • Shower
    • Toilets
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.3/5 AccorHotels Rating Based on 2,438 reviews

Our guest reviews for Novotel Katowice Centrum

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 895 reviews
AccorHotels certified review
Ulrika Business - 10/11/2017

Reception, room and food very good. Staff in restaurant very slow and not attentativ at all.They are nice but they are not interested in offer you dessert or coffee etc. We would have ordered much more if they would have come to our table once in a while. It is unfortunately the same everytime i have stayed there.

AccorHotels certified review
Thierry Families - 05/11/2017

Guy at reception not aware about connected rooms in hotel (we booked connected rooms and guy was telling us that it is impossible....) Restaurant without kids menu and you mentioned that it’s a family hotel To charge room at the restaurant very challenging !! Guy was telling that I didn’t pay the room rate but was paid in advance during booking process. I hate that organization isn’t trusting me. I am honest guy !!!!!!!!!

TripAdvisor review
anonymousX2724OZ Business - 01/11/2017
« Ok but not impressed »

Very clean, professional and friendly staff. However rooms in need of an update, starting with the mattress and carpet. The air system is also kinda weak and noisy. Breakfast actually very good, again a friendly staff. But you do not have the feeling you got the value for your money.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Th feedback about our hotel and the services is the reason, why our staff works hard on improving some areas- therefore we appreciate your opinion. We will do our best to make your next stay 100% comfortable! Feel welcome to Novotel Katowice Centrum in the nearest occasion. Sincerely, Aleksander Pietyra General Manager

AccorHotels certified review
Peter O. Business - 24/10/2017
« Satisfactory overall »

Slightly strange arrangements for swimming pool with changing in an access corridor to locker and shower area..... At times service in the bar / dining area was somewhat slow but not major problem.

AccorHotels certified review
Halldor K. Couples - 24/10/2017
« Satisfactory »

Hotel was nice, desk staff helpful but could be more knowledgeble regarding dining options. Lounge staff with a few exceptions could be more hospitable.

AccorHotels certified review
Bea Business - 21/10/2017
« Good experience but with some issues »

Good service clean hotel, nice sauna and breakfast. I would suggest to improve room door locker cards, as several times it was not working, had to got back to reception. Also after cleaning services the lid from my glass bottle is missing, reception was unable to help and didn't even say sorry.

AccorHotels certified review
Bharat J. Business - 19/10/2017

Overall average experience . For Gold members there was no special welcome. Being a vegetarian, extremely limited choice of foods and initiative missing among the team to make a guest feel comfortable .

AccorHotels certified review
Gregor C. Solo - 16/10/2017
« It's always the staff who make each stay special. »

As always such a warm welcome and throughout the stay nothing is too much trouble. Every time I visit it feels like coming home.

AccorHotels certified review
Maria E. G. Business - 12/10/2017
« Ok »

Very bad service in the Restaurant. Bad behavior of personnel

AccorHotels certified review
Alessandro T. Couples - 05/10/2017
« Short stay »

Se stayed in Novotel Katowice only one night. Tue staff is a great value to the hotel, in particular the F&B team

AccorHotels certified review
Luca B. Business - 05/10/2017
« average for a 4**** accord hotel »

good standard, yet two remarks: - swimmingpool and other spa facilities: if a service has a fee, it should be mentioned in the room booklet together with time-table, you should not find out when you reach the place in your swimming robe - room was not properly cleaned, I pointed out in the morning and I received the apologies

AccorHotels certified review
V. J. Business - 26/09/2017
« Satisfied »

Quite satisfied

AccorHotels certified review
G. G. Business - 24/09/2017
« Wonderful - quite clean, great location and incredible Breakfast »

Read above

AccorHotels certified review
E.e Business - 14/09/2017
« Mr »

Excellent Staff.

AccorHotels certified review
Rob Friends - 11/09/2017
« Very nice stay »

Very nice stay. Good location, clean, comfortable rooms...but the waiting times on the reception are terrible.

TripAdvisor review
Business - 11/09/2017
« Good for Fairs »

The Novotel Katowice Centrum is conveniently located for the Spodek event centre and for town. It has a good breakfast buffet, friendly restaurant and bar staff and a nice small pool and fitness centre. Rooms are fine, my only complaint was the very hot and uncomfortable plastic bed protector under the sheet, can you not put a cotton one on top?

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, we very much appreciate your comments regarding your stay at the Novotel Katowice Centrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you for notice that small details, which made accomodation more comfortable. Kind Regards, Aleksander Pietyra, General Manager

TripAdvisor review
Business - 30/08/2017
« Super Hotel »

Excellent location, close to old town, great service at check in & check out. Clean room. Great breakfast. Check out person, girl was the best, printed map, directions to airport. Then I decided I would rather follow a taxi, not to get lost, she arranged it all. It worked. 😍👍

Our hotel has responded to the review
Our hotel has responded to the review

Dear Rick, thank you so much for Your opinion. It is always a pleasure to have positive feedback :) We so hope host you again. Kind Regards, Aleksander Pietyra, General Manager

AccorHotels certified review
Rob Couples - 24/08/2017
« Good value »

My experience was pretty good. Check-in was courteous and polite, better than the usual lack of smiles I was regularly encountering throughout Poland. I was surprised and disappointed to have to pay for parking as a guest of the hotel. The location was a bit out of the way, but this was expected. I had no issues finding it. From memory, the spa/jacuzzi was out of order, and this is one of the things I normally enjoy at a hotel. While I understand the local language, there were few TV channels in English, which would make this quite inconvenient and frustrating for foreign guests. Breakfast was out of control. Nobody checked my eligibility or room number, staff were overworked and under-resourced, and I was reluctant to even ask anyone for help as I saw how overworked they were. While the choices were good and tasty, the area was crowded, things were constantly running out, even things like cutlery. This was because it was a particularly busy morning, but the hotel should have been better prepared for this. I noticed a couple of asian-styled breakfast choices which were a waste of space and money in my opinion. This is Poland, not China, and if Asian guests don't like the local food, they shouldn't come to this beautiful country. No problems at check out.

AccorHotels certified review
Emmanuel H. Couples - 20/08/2017
« Fine but WiFi a problem. »

Hotel was basically fine but the wifi in my room was really slow to the point that it was too hard to work. I might have stayed another day but this was a major factor in prompting me to leave. Also irritating to have to pay for parking. No other hotels I know of do this.

AccorHotels certified review
Sam Families - 18/08/2017
« Very pleasant stay. Just disappointing the pool was cold and the jacuzzi was broken. »

Very pleasant stay. Just disappointing the pool was cold and the jacuzzi was broken.

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