Hotel - Novotel Katowice Centrum
section.presentation.hotel.accorhotels
Novotel Hotel

Novotel Katowice Centrum Hotel

Al. Rozdzienskiego 16 
40 202  KATOWICE
POLAND

869 reviews
TripAdvisor Rating Based on 869 reviews
See rates
Best price guarantee
From
From 149.00 PLN Non member rate
From 134.10 PLN Member's rate Members’ Rate, join while you book
10.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
See rates
Check-in from 14h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
  • Outdoor car park PLN 28 per day       
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 30  PLN
  • Fitness centre

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
  • Outdoor car park PLN 28 per day       
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 30  PLN
  • 100% non-smoking hotel
  • Languages spoken at the hotel
    • German
    • English
    • Spanish
    • Italian
    • Polish
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 8AM
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Ironing room
    • Shoe shine machine

Leisure and activities

  • Fitness centre
  • Well-being
    • Jacuzzi
    • Massage (Paying)
  • Bicycle hire facilities

Catering

  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24h
    • Opening hours : Week-end 24h

Business services

  • 17 meeting room(s)
  • Web Corner on a Mac
See all services

Hotel location

Our rooms

Spacious, contemporary in design, and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

  • 300 rooms
  • 100% non-smoking hotel
  • 3 rooms for people with reduced mobility
  • 77 family rooms
  • 3 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Turn down service
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • Bathroom doors 32 inches wide
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Telephone in bathroom
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Direct dial telephone
    • Pay per view channel(s)
    • High speed transmission line
    • RJ 11 outlet
    • RJ 45 outlet
    • Tea and coffee making facilities
    • Minibar
    • Shower
    • Toilets
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.3/5 AccorHotels Rating Based on 2,309 reviews

Our guest reviews for Novotel Katowice Centrum

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 869 reviews
AccorHotels certified review
E.e Business - 14/09/2017
« Mr »

Excellent Staff.

AccorHotels certified review
Rob Friends - 11/09/2017
« Very nice stay »

Very nice stay. Good location, clean, comfortable rooms...but the waiting times on the reception are terrible.

TripAdvisor review
Business - 11/09/2017
« Good for Fairs »

The Novotel Katowice Centrum is conveniently located for the Spodek event centre and for town. It has a good breakfast buffet, friendly restaurant and bar staff and a nice small pool and fitness centre. Rooms are fine, my only complaint was the very hot and uncomfortable plastic bed protector under the sheet, can you not put a cotton one on top?

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, we very much appreciate your comments regarding your stay at the Novotel Katowice Centrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you for notice that small details, which made accomodation more comfortable. Kind Regards, Aleksander Pietyra, General Manager

TripAdvisor review
Business - 30/08/2017
« Super Hotel »

Excellent location, close to old town, great service at check in & check out. Clean room. Great breakfast. Check out person, girl was the best, printed map, directions to airport. Then I decided I would rather follow a taxi, not to get lost, she arranged it all. It worked. 😍👍

Our hotel has responded to the review
Our hotel has responded to the review

Dear Rick, thank you so much for Your opinion. It is always a pleasure to have positive feedback :) We so hope host you again. Kind Regards, Aleksander Pietyra, General Manager

AccorHotels certified review
Rob Couples - 24/08/2017
« Good value »

My experience was pretty good. Check-in was courteous and polite, better than the usual lack of smiles I was regularly encountering throughout Poland. I was surprised and disappointed to have to pay for parking as a guest of the hotel. The location was a bit out of the way, but this was expected. I had no issues finding it. From memory, the spa/jacuzzi was out of order, and this is one of the things I normally enjoy at a hotel. While I understand the local language, there were few TV channels in English, which would make this quite inconvenient and frustrating for foreign guests. Breakfast was out of control. Nobody checked my eligibility or room number, staff were overworked and under-resourced, and I was reluctant to even ask anyone for help as I saw how overworked they were. While the choices were good and tasty, the area was crowded, things were constantly running out, even things like cutlery. This was because it was a particularly busy morning, but the hotel should have been better prepared for this. I noticed a couple of asian-styled breakfast choices which were a waste of space and money in my opinion. This is Poland, not China, and if Asian guests don't like the local food, they shouldn't come to this beautiful country. No problems at check out.

AccorHotels certified review
Emmanuel H. Couples - 20/08/2017
« Fine but WiFi a problem. »

Hotel was basically fine but the wifi in my room was really slow to the point that it was too hard to work. I might have stayed another day but this was a major factor in prompting me to leave. Also irritating to have to pay for parking. No other hotels I know of do this.

AccorHotels certified review
Sam Families - 18/08/2017
« Very pleasant stay. Just disappointing the pool was cold and the jacuzzi was broken. »

Very pleasant stay. Just disappointing the pool was cold and the jacuzzi was broken.

AccorHotels certified review
Enrico Business - 07/08/2017
« will not came back »

room not ready at 19.15 in the evening, staff not professional, given free drink at the bar but couldnt have the same beer i had in the novotle city wes the night before because for the bar manager not included. room executive really too small, air conditioning very very noisy and not working properly. not a nice experience compared to oher novotel in poland at all. WILL NOT CAME BACK

AccorHotels certified review
Gregor C. Couples - 07/08/2017
« As always its the warm and friendly staff that make the stay exceptional. »

Welcomed as one of the family as always. It always feels like coming home.

AccorHotels certified review
Sebastian Solo - 29/07/2017
« Metal Hammer Festival 2017 »

As usual Novotel (Accorhotels group) are more than fine place to spend a night after concert/festival ;)

AccorHotels certified review
Anonymous Business - 29/07/2017
« Tiny bathroom, room OK, friendly staff »

Third tine in this hotel. Checkout is a bid time consuming if you want the car park payment included in invoice. Is it possible to pay a daily rate for multiple in/out of car?

AccorHotels certified review
Anonymous Friends - 25/07/2017
« Very satisfied »

You have provided a top-notch experience, accomodating all of the requests of a particularly challenging customer, who I undboubtedy was. Particular praise goes to Ms Magdalena from the evening shift on Friday, 21 June who very professionally coped with my repeated requests for changing the room.

AccorHotels certified review
Philipp Couples - 25/07/2017
« Great stay in convenient location »

Decent room, very good breakfast, everything clean and nice staff in convenient location in walking distance to bus and train station (and right at the bus stop to the airport). Would definitely stay at the hotel again when coming back to Kattowice.

AccorHotels certified review
Stefan C. Families - 22/07/2017
« Fantastic stay »

Very positive

AccorHotels certified review
Di Solo - 19/07/2017
« well worth weekend getaway »

Staff friendly and most helpful. Comfortable beds

AccorHotels certified review
Andrzej Families - 09/07/2017
« Home sweet home »

Thanks to the amazing staff working at this hotel we felt like at home. Anybody we met wanted to spoil us in a positive way. Our room was clean and very comfortable. All the meals tasty and nicely served. The gym facilities were also satisfactory including water temperature in the swimming pool.

AccorHotels certified review
Mads B. Couples - 09/07/2017
« Fantastic »

Went to the Tauron festival and the hotel was perfectly placed just opposite. Wonderful staff and great braksfasts. Will stay again next year!

AccorHotels certified review
Rl Couples - 07/07/2017
« Nice but warm »

Nice stay, location is good, AC no good, some bugs on the floor.

AccorHotels certified review
D S. Friends - 04/07/2017
« Good for business. Trips »

Those on business trips seemed far happier than those on leisure trips. The bar staff were abrupt and it closed too early. Food was expensive compared to the other good restaurants in Katowice

AccorHotels certified review
Magdalena Business - 04/07/2017
« overpriced according to law quality of services »

- the check-in took ages because there was only one person at the reception and she was overworked, and tired, and after hours of her duty. It's scandalous that you do not have enough employees. - there is no option to open the mini bar after 11 pm (because the maintenance can come at the morning) - there is not enough staff in the restaurant, so the rush is unbelievable. - the room looked like trapped in time (late 1990s) - the food provider to the restaurant should be changed (the fish was terrible, as a fish itself, not spoiled int he cooking process)

Our most recent 20 reviews
See more reviews
In partnership with

Web-users rating

Other web-users rate our hotel

Book your stay in this hotel
Best price guarantee
From
From 149.00 PLN Non member rate
From 134.10 PLN Member's rate Members’ Rate, join while you book
10.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
Not participating hotel As a {{fidelityCard}} member Free: become a member Le Club AccorHotels

When making a booking at this hotel:

  • I earn Status & Rewards points
  • I do not earn points
  • I can easily convert my HuaZhu Rewards points into Le Club AccorHotels points (and vice versa)
  • I can use my Rewards points
  • I cannot use my points
  • I benefit from {{fidelityCard}} advantages
  • I benefit from advantages
  • I do not benefit from advantages
  • I can take advantage of the Members' rate
  • I cannot take advantage of the Members' rate
Best price guarantee

Our other hotels nearby

At 0 m ibis budget Katowice Centrum
ibis budget Katowice Centrum
From
From 59.00 PLN Non member rate
From 59.00 PLN Member's rate Members’ Rate, join while you book
0.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
At 19 km ibis Katowice Zabrze
ibis Katowice Zabrze Hotel
From
From 116.00 PLN Non member rate
From 116.00 PLN Member's rate Members’ Rate, join while you book
0.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
All our hotels in KATOWICE
See rates