Novotel Katowice Centrum Hotel 4 stars

TripAdvisor rating 4.0/5 1,112 reviews
Novotel Katowice Centrum
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Hotel extras

  • Located in the city center, close to the train station

  • Sauna and jacuzzi

  • 10 minutes' walk to Spodek arena

  • 300 rooms (Standard, Superior and Executive)

  • Outdoor car park for guests (paying)

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowed 30.00 PLN
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-out
  • Electric car recharging units
  • Laundry
  • Cash machine
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Leisure and activities
  • Fitness centre
  • Well-being
  • Bicycles rental
Business services
  • 23 meeting room(s)
  • Web Corner on a Mac
  • Business center with support staff
  • Copy/print service available

Hotel location

Novotel Katowice Centrum

Al. Rozdzienskiego 16
40 202
katowice
poland

Tel: +48322004444

Fax: (+48)32/2004411

Contact email

Check-in from 14h00

Check out up to 12h00

  • PKM :   12-30-40-76-149 KATOWICE HOTEL

  • By plane

    AIRPORT OSTRAVA At 117km / 72.7 miles

  • By plane

    KATOWICE PYRZOWICE At 32km / 19.89 miles

  • By plane

    KRAKOW BALICE At 70km / 43.5 miles

  • By train

    KATOWICE At 1.5km / 0.93 miles

GPS :50.260833, 19.033611

Our accommodations

Spacious, contemporary in design, and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

Standard Room with double bed

  • Max. number of persons: ‌4
  • Area: From 23
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Standard Room with twin beds

  • Max. number of persons: ‌2
  • Area: From 23
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Superior Room with double bed

  • Max. number of persons: ‌2
  • Area: From 23
  • Wireless internet in your room
  • High speed internet
  • Satellite/cable colour TV
  • Business Desk
  • Bathroom products(...)

Executive Room with double bed

  • Max. number of persons: ‌2
  • Area: From 23
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Executive Room with twin beds and sofa

  • Max. number of persons: ‌4
  • Area: From 23
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Superior Room with twin beds

  • Max. number of persons: ‌2
  • Area: From 23
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

MyRoom: Rawa Blues festival

  • Max. number of persons: ‌2
  • Area: From 23
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Suite with 1 double bed and a sofa

  • Max. number of persons: ‌4
  • Area: From 46
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Our restaurants and bars

NOVO SQUARE LOUNGE BAR

Type of cuisine: International

Our splendid selection of modern dishes will satisfy even the most demanding connoisseurs. A welcoming interior, a friendly atmosphere and professional service make our restaurant a unique place. Children's menu available.

Lunch

06:00 - 11:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

12:00 - 23:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

NOVO SQUARE LOUNGE BAR

Photo non contractuelle / Strictly non binding

NOVO SQUARE Lounge Bar - discover a place where life tastes better.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 23

  • Maximum size: 245 m²

  • Maximum capacity: 230 people

  • Maximum banquet capacity: 152 people

Find out more

Our guest reviews for
Novotel Katowice Centrum

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.3/5

3,780 reviews

tripadvisor tripadvisor

TripAdvisor Rating 4.0/5

1,112 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

The ideal place for exploring Katowice and the region

TripAdvisor rating 4.0/5

IngelheimTraveller Friends getaway - 11/07/2019 TripAdvisor review

The Novotel is ideally located to be used as the base for exploring Katowice and the region. The rooms are great and the breakfast buffet is excelent. The hotel personnel is extremely friendly and helpful. The assistance we received in booking a tour of Auschwitz/Birkenau was just outstanding. The location of the hotel allows you to walk to the mining museum in minutes and the city center is not much further away. You can leave you car parked and don't have to drive to enjoy a drink in town.

Feel like part of the family

TripAdvisor rating 4.0/5

Gregor C Couples - 08/07/2019 TripAdvisor review

I frequently stay at this hotel and each time if feels like coming home. The welcome from every member of staff is always genuine and friendly. The renovated rooms are clean and comfortable and the food is good.

Good base to visit Auschwitz and explore the region.

Customer review rating 4.3/5

Ingelheim T. Friends - 07/07/2019 AccorHotels certified review

We selected Novotel Kattowice Centrum to use as an exploration base. The hotel is easy accessible and has ample parking available. The personnel were extremely friendly, helpful and had answers to all of our questions. They were the ones that helped us to arrange for our tour to Auschwitz. Hotel is located not far from the city center which can be reached by foot in a short time. This is convenient since you can leave the car parked and don't have to find hard to come by parking downtown. A good hotel restaurant and a bar are available to cover for all needs to avoid driving.

Sehr geehrter Herr P., wir danken Ihnen vielmals für Ihre Anmerkungen zu Ihrem Aufenthalt im Novotel Katowice Centrum. Über Ihre lobenden Worte freuen wir uns sehr. Ihre positiven Würdigungen werden wir selbstverständlich gerne an die betreffenden Mitarbeiter weiterleiten. Ihre Zufriedenheit ist für unsere Mitarbeiter, die Tag für Tag daran arbeiten, Ihnen einen einwandfreien Service zu bieten, die schönste Belohnung. Wir hoffen, Sie schon bald wieder bei uns begrüßen zu dürfen. Mit herzlichen Grüßen, Aleksander Pietyra Hoteldirektor

A generally very nice experience

Customer review rating 4.3/5

Ian B. Couples - 07/07/2019 AccorHotels certified review

A bit disappointed on the first morning breakfast the scrambled eggs were cold also the sausages after that all was very good. The reason for selecting your hotel was we were meeting up with a young couple we had met on holiday earlier in the year. We invited them to your hotel for meal and was hoping to have a little time with them in the pool unfortunately your policy did not allow this and sort of spoilt the day. That apart your staff and overall experience was very good

Dear Sir,, We very much appreciate all your comments regarding your stay at the Novotel Katowice Centrum. I will share your opinion with our team, especially kitchen staff. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Aleksander Pietyra General Manager

It's not first stay in this hotel, but things changes, some renovation for some rooms is needed

Customer review rating 4.3/5

Tk Families - 07/07/2019 AccorHotels certified review

It's not first stay in this hotel, but things changes, some renovation for some rooms is needed

Dear Sir, We very much appreciate your comments regarding your stay at the Novotel Katowice Centrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Aleksander Pietyra General Manager
Customer review rating 4.3/5

Anonymous Business - 05/07/2019 AccorHotels certified review

I have stayed in the hotel for almost 3 weeks. Everything was fine except the wifi which was not working in my room properly and i would like to suggest changing sheets regularly. Since i stayed there 3 weeks i had to put the sheets on the floor to get them changed.

Dear Mrs. S., Thank you for taking the time to tell us about your experience at the Novotel Katowice Centrum. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem in housekeeping department and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Aleksander Pietyra General Manager

Very continent business hotel

Customer review rating 4.3/5

Alexander Business - 05/07/2019 AccorHotels certified review

Good stay, clean room, very sumptuous breakfast. Decent SPA area

Dear Sir, We very much appreciate your comments regarding your stay at the Novotel Katowice Centrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Aleksander Pietyra General Manager

Central Location

Customer review rating 4.3/5

Kajde/orimattila F. Couples - 02/07/2019 AccorHotels certified review

Nice hotel with central location, 15 mins walk to Rynek, or 10 Zl with taxi. Large room with minibar and very good AC. Views from 10th floor. Parking. Nice restaurant and good service.

Dear Mr. A., We very much appreciate your comments regarding your stay at the Novotel Katowice Centrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Aleksander Pietyra General Manager

Good

Customer review rating 4.3/5

Aiste Business - 30/06/2019 AccorHotels certified review

Everything was good the only thing I didn’t like is your ironing room. It is not so confortable to take all clothes and go somethere to iron in the hot little space. First they told to go to the 3rd floor (which was under construction, after to the 9th floor).

Dear Ms. M., We very much appreciate your comments regarding your stay at the Novotel Katowice Centrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Aleksander Pietyra General Manager

Good

Customer review rating 4.3/5

Damian Couples - 30/06/2019 AccorHotels certified review

Good, comfortable

Szanowny Panie, Jesteśmy bardzo wdzięczni za Pana przychylne oceny i komentarze dotyczące pobytu w Novotel Katowice Centrum. Otrzymanie pozytywnej opinii jest dla nas zawsze wielką przyjemnością! Zapewniam Pana, że podzielę się otrzymanymi uwagami z całym zespołem. Jestem również przekonany, że Pana opinie będą stanowiły zachętę dla wszystkich członków naszego personelu do podejmowania dalszych wysiłków w celu nieustannego poprawiania jakości naszych usług. Jeszcze raz dziękujemy za podzielenie się z nami Pana opinią i mamy nadzieję, że kolejny pobyt w naszym hotelu będzie również tak samo przyjemny i udany jak poprzedni. Serdecznie zapraszamy do Katowic! Z poważaniem, Aleksander Pietyra Dyrektor Hotelu

Dobry standard.

Customer review rating 4.3/5

Vic Couples - 29/06/2019 AccorHotels certified review

...

Szanowny Panie, Jesteśmy bardzo wdzięczni za Pana komentarze i oceny dotyczące pobytu w Novotel Katowice Centrum. Otrzymanie pozytywnej opinii jest dla nas zawsze wielką przyjemnością! Zapewniam Pana, że podzielę się otrzymanymi uwagami z całym zespołem. Jestem również przekonany, że Pana opinie będą stanowiły zachętę dla wszystkich członków naszego personelu do podejmowania dalszych wysiłków w celu nieustannego poprawiania jakości naszych usług. Jeszcze raz dziękujemy za podzielenie się z nami Pana opinią i mamy nadzieję, że kolejny pobyt w naszym hotelu będzie również tak samo przyjemny i udany jak poprzedni. Serdecznie zapraszamy do Katowice! Z poważaniem, Aleksander Pietyra Dyrektor Hotelu

Cleaning service - disappointing

Customer review rating 4.3/5

Daniel A. G. Couples - 25/06/2019 AccorHotels certified review

It’s the 4th time I’ve stayed at NKC. As usual, the overall experience has been nice, but with a couple of unexpected issues. Saturday morning we left our room at 9:45. We came back at 14:45 just to find out that the room had not been serviced. 5 hours should be more than enough for the cleaning service to do its job. It’s the first time at an AccorHotel that this happens. I’ve overall seen a decrease in the quality vs my previous stay. Kettle vs nescafe machine, an extremely scarce offering of tea and coffee and the disappearance of some of the cosmetics that we have seen before. I’ll be coming back in August, but either the service improves (or stops its quality from decreasing) or I’ll change to a non accor hotel

Dear Mr. G., Thank you for taking the time to tell us about your experience at the Novotel Katowice Centrum. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem in housekeeping department and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Aleksander Pietyra General Manager

June mission in Katowice area

Customer review rating 4.3/5

Jean P. Solo - 24/06/2019 AccorHotels certified review

My room was ready at arrival. The check-in was done using a new tablet based tool in the lobby: unfortunately the parking ticket that was supposed to have been validated for the whole duration of the stay failed after 1 day. I was given a room for disabled persons which didn't correspond to my booking, despite being a regular guest (3rd stay in 2019, 25th stay sine 2014). I was not recognized as a LeClub_Accor member.

Dear Mr. P., Thank you for taking the time to tell us about your experience at the Novotel Katowice Centrum. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Aleksander Pietyra General Manager

Good for money

Customer review rating 4.3/5

Gaile Business - 21/06/2019 AccorHotels certified review

Very kind staff and clean complex. One complain is not to have ironing facilities at room and not to be informed about it unless u asked for it. Overall very good.

Dear Madam, We very much appreciate your comments regarding your stay at the Novotel Katowice Centrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Aleksander Pietyra General Manager

Would definetely stay there again

Customer review rating 4.3/5

John Business - 20/06/2019 AccorHotels certified review

Breakfast good, room clean, no complaints

Dear Mr. L., We very much appreciate your comments regarding your stay at the Novotel Katowice Centrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Aleksander Pietyra General Manager

Bad nights

Customer review rating 4.3/5

Anonymous Business - 13/06/2019 AccorHotels certified review

room was clean, no noise. But the room was too warm, airco controller was not working (button to regulate temperature was broken), and curtains to hide the light from outside was not enough (sun waking up at 4:30 :( )

Monsieur M., Nous vous remercions d’avoir pris le temps de nous écrire à la suite de votre séjour à Novotel Katowice Centrum. Nous sommes désolés que le service et la prestation n’aient pas été à la hauteur de vos attentes, et nous vous prions d’accepter nos plus sincères excuses. Les hôtels Novotel sont désireux de vous offrir la meilleure qualité de service pour vos séjours ; par conséquent, votre avis est très précieux. Soyez assuré que les mesures nécessaires seront mises en oeuvre afin d’améliorer la qualité des prestations évoquées. De nouveau, nous vous remercions pour vos commentaires et espérons regagner votre confiance lors d’un prochain séjour. Dans l’attente de vous accueillir prochainement, nous vous prions de croire, Monsieur, en l’expression de nos sentiments les meilleurs. Aleksander Pietyra General Manager

Novotel in polish sauce

Customer review rating 4.3/5

Giulio Business - 12/06/2019 AccorHotels certified review

Nice Novotel with well organized breakfast. Easy to reach and with huge outdoor parking lot, available upon charge. Very comfortable bed. Efficient staff.

Signor V., Desideriamo ringraziarla per gli apprezzamenti espressi a seguito del suo soggiorno presso Novotel Katowice Centrum. E’ con grande piacere che riceviamo i suoi complimenti. Non mancheremo di condividere i suoi commenti con tutta la nostra equipe. La sua soddisfazione è la migliore ricompensa per il nostro personale che lavora giorno dopo giorno per offrire un servizio impeccabile. In attesa di accoglierla nuovamente, Signor le porgiamo cordiali saluti. Aleksander Pietyra General Manager

Short but perfect stay

Customer review rating 4.3/5

Pawel Solo - 12/06/2019 AccorHotels certified review

Very warm welcome as a Gold member. My stay was just for a night with breakfast. Sleeping quality on a high level, breakfast was very good. I didn't have a time to use a swimming pool or Jacuzzi. There's many parking space in front of the hotel and it's not expensive. Staff was smiled and friendly.

Szanowny Panie, Jesteśmy bardzo wdzięczni za Pana przychylne komentarze dotyczące pobytu w Novotel Katowice Centrum. Otrzymanie pozytywnej opinii jest dla nas zawsze wielką przyjemnością! Zapewniam, że podzielę się otrzymanymi uwagami z całym zespołem. Jestem również przekonany, że Pana opinie będą stanowiły zachętę dla wszystkich członków naszego personelu do podejmowania dalszych wysiłków w celu nieustannego poprawiania jakości naszych usług. Jeszcze raz dziękujemy za podzielenie się z nami Pana opinią i mamy nadzieję, że kolejny pobyt w naszym hotelu będzie również tak samo przyjemny i udany jak poprzedni. Serdecznie zapraszamy do Katowic! Z poważaniem, Aleksander Pietyra Dyrektor Hotelu

Another lovely experience

Customer review rating 4.3/5

Gregor C. Couples - 06/06/2019 AccorHotels certified review

Feeling like one of the family is always my experience when I stay here.

Excellent

Customer review rating 4.3/5

Robert M. Couples - 29/05/2019 AccorHotels certified review

Staff very friendly and very helpful, food selection was good, room were excellent, clean and very comfortable. Only one problem the pool facilities were not open all day.

Dear Sir, We very much appreciate your comments regarding your stay at the Novotel Katowice Centrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Aleksander Pietyra General Manager
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