Hotel - Novotel Poznan Centrum
Novotel Hotel Novotel Hotel

Novotel Poznan Centrum Hotel

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3.5/5 873 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Check-in from 14h00
Check out up to 12h00

Services in the hotel and nearby

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet (Paying, Nearby)
    • WiFi in your room
    • WiFi access
  • Parking
    • Underground garage: PLN 75 per day (Paying)
    • Public outdoor parking (Paying)
    • Bus/coach parking area (Paying)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 40  PLN
  • Breakfast buffet

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet (Paying, Nearby)
    • WiFi in your room
    • WiFi access
  • Parking
    • Underground garage: PLN 75 per day (Paying)
    • Public outdoor parking (Paying)
    • Bus/coach parking area (Paying)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 40  PLN
  • 100% non-smoking hotel
  • Manual temperature control
  • Languages spoken at the hotel
    • German
    • English
    • Spanish
    • French
    • Polish
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 8AM
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Ironing room
    • Shoe shine machine
  • Boutiques/shopping
    • Cash machine (Nearby)
    • Beauty salon (Paying)

Leisure and activities

  • Fitness centre
  • Rowing  (Nearby)
  • Skiing  (Nearby)
    • Downhill skiing (Paying, Nearby)
    • Ski hire facilities (Paying, Nearby)

Catering

  • Breakfast buffet
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 hours
    • Opening hours : Week-end 24 hours

Business services

  • 13 meeting room(s)
  • Conventions hotel
  • Web Corner on a Mac
  • Copy/print service available
See all services

Hotel location

Our rooms

Spacious, contemporary in design, and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

  • 480 rooms
  • 100% non-smoking hotel
  • 4 rooms for people with reduced mobility
  • 6 family rooms
  • 6 connecting rooms
  • Crib on request
    • 220/240 V AC
    • Data port in room
    • Emergency exit map
    • Free in-room mineral water
    • Trouser press in room
    • Bathroom doors 32 inches wide
    • Safe deposit box in room
    • Remote control TV
    • WiFi in your room
    • Direct dial telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Crib on request
    • High speed transmission line
    • RJ 11 outlet
    • RJ 45 outlet
    • Tea and coffee making facilities
    • Shower
    • Bathtub
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.0/5 AccorHotels Rating Based on 3,409 reviews

Our guest reviews for Novotel Poznan Centrum

100% genuine reviews from our guests

Find out more
3.5/5 TripAdvisor Rating Based on 873 reviews
AccorHotels certified review
Jeanette M. Families - 06/12/2017
« Mrs »

We arrived at almost 1am and had booked 2 rooms. They were clean enough. One was for 2 people and one was for 3. Both rooms were only made up for 2 people and there was no bed made for my son. We had to call reception to say there was no bedding or towels. The bed was.made but no towels were brought. The next day room 1130 was serviced but room 1133 had no cleaner in. No new toiletries or towels or cups or anything we needed were brought. Again I had to call reception. No apology came but a lady brought me towels. When we were heading out for dinner I told reception that we needed toilet rolls. The man called someone and told me someone had been in the room to clean it. I said No this had not happened. We did then get new toilet rolls but was not the service we had had before. We got no info on wifi or breakfast times on arrival to the hotel. It is not the standard of service that we have had from novotel before. The reception did orider us taxis when we requested them. That was the best part of our stay. Overall we were disappointed.

AccorHotels certified review
Mary W. Friends - 05/12/2017
« Don't stay here unless you want to be treated like a second class citizen!!!!! »

Refurbishment being carried out here, drilling, banging during early hours of the morning obviously disturbing our sleep. Staff extremely rude especially upon check out. Ignored us and attended to other guests that was behind us in the queue. When challenged still ignored us. Waitress staff in the bar area had to be asked several times if they could take our ordee for food and drinks. We have been to Poland a few times and always have enjoyed it. But shame on you Novotel Centrum it's been very disappointing. By the way booked the hotel through booking.com and NO mention of the refurbishment works even though it was clear the works started in early 2017.

AccorHotels certified review
Ramon K. Business - 03/12/2017
« Pleasant stay in nice and clearly refurbished room »

Ejoyed the room which was clean and clearly recently refurbished. Breakfast was decent with enough choice. Only minor point was the quality of the Wifi - There was hardly a signal in the room (as of the corridor the signal was in full strenght again) which made it difficult at times to work from the room.

AccorHotels certified review
Anonymous Business - 03/12/2017

Good room and service. I couldn't access the internett which was difficult.

AccorHotels certified review
Zt Business - 27/11/2017
« Everything was perfect. »

Everything was fine - the room very clean, staff very helpful, breakfast with all kinds of food, lobby bar with great coffee and peace and quiet. Too bad I was so busy, the only time I spent in the room was while I was sleeping.

AccorHotels certified review
Darren R. Business - 25/11/2017
« Extremely friendly staff, but you still have PLN 1496 of my money waiting for merchants reversal. »

It was good to see a change in the entrance area progressing and the change in the prepayment policy, although with a debit card this was taken on the 19th November when I checked in. Regrettably the TV in the room did not work on Sunday night, but by the time I returned from work on Monday all was working again. The restaurant menu was good and improved on Wednesday with the change to the winter menu. I do find simple food the best when travelling. Breakfast was good, with a good selection. When I went to pay the bill the night before departure I found the pre-charge had not been processed and I was forced to release an additional PLN 1496 of my cash because the original pre-charge had not been confirmed or reversed by your hotel. In effect, today I have paid from my account PLN 3224 for a stay that should have only cost me PLN 1728. The discussion with reception assured me that this would be released the following day, but here we are on the 25th November and I still have not received the PLN 1496 your hotel owes to me. This last part is the reason for the dissatisfied comment in this survey. I regret this type of problem is the reason I will not be staying at your hotel if I can avoid it and I will be advising other users of the Revolt pre-paid travel card to use extreme caution when paying their bill at any Novotel hotel.

AccorHotels certified review
Jeremy Business - 20/11/2017
« Great Room »

The room is very well designed and clean. Cafe in the lobby was nice to have for coffee at night. Wi-Fi was somewhat reliable, but slow or non-existent at times (I was on the 12th floor - not sure if this makes a difference). Very comfortable bed.

AccorHotels certified review
Victor Families - 30/10/2017
« Very good »

Great hotel close enough to the old town. Very comfortable but do not like the so called ‘healthy food’ bar in reception.

AccorHotels certified review
Steve D. Business - 27/10/2017
« Mr Steve D. »

The Wifi did not work in my room only when sitting on the toilet. It also did not work properly for the other guests that I booked and paid for the room. The food in the Buffet was poor and tasteless. No comfortable seating area to have a drink during refurbishment works. The bar was in the restaurant. A poor experience.

AccorHotels certified review
Jane Business - 20/10/2017
« A very nice room friendly staff »

Very welcoming lovely room and a bath tub. Shame no mini bar

AccorHotels certified review
John Business - 20/10/2017
« Nice clean room...terrible wifi coverage »

Was initially put into a twin room and told it was a double; asked to be moved to a double room and was given a very nice room, however the wifi coverage was almost non-existant in that area of the hotel (maybe due to construction, not sure). Otherwise the breakfast was nice and the cafe in the lobby (very lovely nice people working there).

AccorHotels certified review
Tom Solo - 16/10/2017
« Not value for money »

Average

AccorHotels certified review
Adam Business - 11/10/2017
« Great Experience »

My stay at the hotel was great. Although the hotel is still in refurbishment process, my room at 16th floor was flawless. I wonder what's going to happen eventually with the parking lot, which is still really small, tough to navigate and well... old. I had the opportunity to order room service from the restaurant. The meal was really tasty, however it did also contain a small scrap of aluminium foil inside. That was kinda scary, but fortunately I didn't eat the scrap. I did let the kitchen crew know about this afterwards to make sure thay're aware.

AccorHotels certified review
Jon Business - 09/10/2017
« Not so good as last time »

I was offered a r small room for handicapped people. It felt like staying in a hospital :-(

AccorHotels certified review
G N. R. Friends - 05/10/2017
« Very good »

Everything I expected and more. Friendly staff very good service. Food and drink above expectations.

AccorHotels certified review
Robert Business - 05/10/2017
« ok »

Pillow was uncomfortable... big but way too flat. A little noise from the streets, although i stayed on the 16th floor. Toilet and shower was clean and nice.

AccorHotels certified review
Anonymous Business - 05/10/2017
« Rezension »

The Hotel is very clean and the rooms are nice and modern.

AccorHotels certified review
Anonymous Business - 02/10/2017
« Mr Miklos H. »

Very good place in Poznan.

AccorHotels certified review
Anon Business - 27/09/2017
« Dissatisfied »

The impact of the building work on customers was poor, it is not acceptable to be drilling and making banging noises late in to the night

AccorHotels certified review
Don Couples - 27/09/2017
« A nice Hotel in a great location. Currently being refurbished, so dust was an issue, although unavoidable. »

I recently booked a 2 night stay at the Novotel Poznan. It is well situated near the main Shopping district and is walking distance to the attractions of the Old Market Square. It is currently undergoing a refurbishment, so dust was an issue, however, the work is being done with minimal disruption to customers. The Room was nice, without being anything special.The breakfast area is huge and the meals good. Overall this is good Hotel and I will choose it again if I return to Poznan.

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