Hotel - Novotel Poznan Centrum
Novotel Hotel Novotel Hotel

Novotel Poznan Centrum Hotel

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3.5/5 912 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00
Paying

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet (Paying, Nearby)
    • WiFi in your room
    • WiFi access
  • Parking
    • Underground garage: PLN 75 per day (Paying)
    • Public outdoor parking (Paying)
    • Bus/coach parking area (Paying)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 40  PLN
  • 100% non-smoking hotel
  • Air conditioned
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • German
    • English
    • Spanish
    • French
    • Polish
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 8AM
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Ironing room
    • Shoe shine machine
  • Boutiques/shopping
    • Cash machine (Nearby)
    • Beauty salon (Paying)

Leisure and activities

  • Fitness centre
  • Rowing  (Nearby)
  • Skiing  (Nearby)
    • Downhill skiing (Paying, Nearby)
    • Ski hire facilities (Paying, Nearby)

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 hours
    • Opening hours : Week-end 24 hours

Business services

  • 13 meeting room(s)
  • Conventions hotel
  • Web Corner on a Mac
  • Copy/print service available
See all services

Hotel location

Our rooms

Spacious, contemporary in design, and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

  • 480 rooms
  • 100% non-smoking hotel
  • 4 rooms for people with reduced mobility
  • 6 family rooms
  • 6 connecting rooms
  • Crib on request
    • 220/240 V AC
    • Data port in room
    • Emergency exit map
    • Free in-room mineral water
    • Trouser press in room
    • Bathroom doors 32 inches wide
    • Safe deposit box in room
    • Remote control TV
    • WiFi in your room
    • Direct dial telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Crib on request
    • High speed transmission line
    • RJ 11 outlet
    • RJ 45 outlet
    • Tea and coffee making facilities
    • Shower
    • Bathtub
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.0/5 AccorHotels Rating Based on 3,896 reviews

Our guest reviews for Novotel Poznan Centrum

100% genuine reviews from our guests

Find out more
3.5/5 TripAdvisor Rating Based on 912 reviews
AccorHotels certified review
Sam T. Business - 19/04/2018
« Excellent overall »

I would have a few minor suggestions, however I am likely to use this hotel every time I come to Poznan

AccorHotels certified review
Anonymous Business - 16/04/2018
« ok »

ok, The elevators in use is a problem

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mikael, We very much appreciate your comments regarding your stay at the Novotel Poznan Centrum. I’ll look into the points your raised personally and in the meantime, I hope we can welcome you back to the Novotel Poznan Centrum very soon. Sincerely, Zuzanna Nowacka Wise Cafe Manager Novotel Poznań Centrum

AccorHotels certified review
Paul Business - 15/04/2018
« So good »

My experience was so good. I haven't got any problems

Our hotel has responded to the review
Our hotel has responded to the review

Dear Pawel, We very much appreciate your comments regarding your stay at the Novotel Poznan Centrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Zuzanna Nowacka Wise Cafe Manager Novotel Poznań Centrum

AccorHotels certified review
Anonymous Business - 12/04/2018
« Decent hotel with spacious rooms and great location »

The rooms were not well stocked with toiletries. The shower tap had problem with the water occassionally becoming too hot, scalding hot, and then too cold again - probably depending on the usage in the building. Other than that, very clean rooms, spacious and the hotel was well located.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Igor G., We very much appreciate your comments regarding your stay at the Novotel Poznan Centrum. I’m delighted you enjoyed your stay. Please rest assured that I will take note of your comments and the matter will be addressed. I hope we can welcome you back to the Novotel Poznan Centrum very soon. Sincerely, Zuzanna Nowacka Wise Cafe Manager Novotel Poznan Centrum

AccorHotels certified review
Anonymous Business - 10/04/2018
« Stay ok but service level for request not within expected levels »

Stay was ok without any major issues. Request to make adjustments to invoice without any feedback since 7 days which is an repeative issue. This will make me think to stay in a different hotel next time I´m traveling to Poznan.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for sharing your feedback to us. We are very sorry to hear that not all services meet your expectations. Please be sure that we will learn from your concerns as we aim to improve our services in order to make all our guests happy. We hope you will give us the opportunity to better serve you in near future in Novotel Poznan Centrum. Best Regards, Ewa Przystanowicz, reservation manager

AccorHotels certified review
Phil Solo - 09/04/2018
« Good location, comfortable room »

The hotel staff were friendly and rooms basic but functional. Restaurant food was as expected with breakfast to match.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Phil, We very much appreciate your comments regarding your stay at the Novotel Poznan Centrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ewa Przystanowicz, reservation manager

AccorHotels certified review
Anonymous Business - 07/04/2018

Elevator out of service

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sir, Thank you for taking the time to tell us about your experience at the Novotel Poznan Centrum. I am sorry that your experience did not meet your expectations; please allow me to express my apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Ewa Przystanowicz, reservation manager

AccorHotels certified review
Alexandra B. Couples - 03/04/2018
« Pleasure »

Employees were very nice and always trying to pleasant us. Room clean.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Madame, So glad you had an enjoyable time at Novotel Poznan Centrum! We very much appreciate the feedback and we hope to see you again soon. Best regards, Paweł Ratajszczak Shift Leader

AccorHotels certified review
David L. Families - 30/03/2018
« Almost bad »

I booked a room for two adults and two children(13 age). The sofa was for only one child!! I turned to the receptionist and complained Their solution was that I would order another room . So I did it This is the first time in my life that I have encountered such a thing that i order type of room and get bad room. This is not the first time in novotel (i came from berlim and last year in gdansk and the rooms were like i order) For this time ,I will not come to novotel in poland ever again

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sir, Thank you for sharing your feedback to us. We are very sorry that your stay in Novotel Poznan Centrum did not meet your expectations. In Novotel we offer free stay for kids under 16 when sharing the bed with parents. There are rooms in our hotel with a big bed and sofa which families with kids can book. In case parents do not wish to stay with kids in one room we offer 50% discount for second room. We hope that you will give us a chance to welcome you in our hotel again. Best Regards, Ewa Przystanowicz, reservation manager

AccorHotels certified review
Prakash Business - 26/03/2018

Hotel is very clean and good experience. The pillows could be a bit harder.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Prakash Rao Pendiah, I’m so glad that you had an enjoyable time during your stay at Novotel Poznan Centrum. I hope we can welcome you back again in the near future. See you in Poznań! Best regards, Hanna Roehr Front Office Shift Leader

AccorHotels certified review
Anonymous Business - 12/03/2018
« Feeling welcome :-) »

Nice stay It's very nice to visit your hotel, Feel welcome everytime Seeing forward, to finish the renovation The new Bar/Restaurant looks very good

Our hotel has responded to the review
Our hotel has responded to the review

Dear Markus N., We very much appreciate your comments regarding your stay at the Novotel Poznan Centrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Przemysław Konieczyński Director of Operations

AccorHotels certified review
Jose I. Z. Business - 12/03/2018
« good relation price&Quality »

Good hotel even though they did not clean my room one of the days.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jose Ignacio Z. Hermosilla, We very much appreciate your comments regarding your stay at the Novotel Poznan Centrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. For the inconvenience with not cleaned room I will personally investigate what happened, for now please accept my sincere apologize for the issue occurred your stay. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Przemyslaw Konieczynski Director of Operations

AccorHotels certified review
Anonymous Business - 12/03/2018
« Friendly staff and next to the centrum square market. »

I forgot to say, that the lighting in room 1216 isn't working so well. You have a flashing light in the night because it can not switched of completely. I pulled out the floor lamp.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Bastian P., We very much appreciate your comments regarding your stay at the Novotel Poznan Centrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Please be assured that my technical department will investigating the issue with flushing light. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Przemyslaw Konieczynski Director of Operations

AccorHotels certified review
Olena Business - 10/03/2018
« Good location, good service »

Good location - 10 min walk to the railway and bus stations, Poznan Fairgrounds and a city center, 15 min ride to the airport. Good service, helpful staff, delicious breakfast.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Olena M., We very much appreciate your comments regarding your stay at the Novotel Poznan Centrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Przemyslaw Konieczynski Director of Operations

AccorHotels certified review
Vesa Business - 09/03/2018
« Business trip at Poznan »

Hotel staff was helpful and check-in/check-out processes were fast. Room was clean and breakfast was good. There was small cafe downstairs which was awesome, also the hotel restaurant was decent. On the need to be improved side, was the hotel renovation that caused plenty of noise. Hotel gym was normal hotel room with two equipment. Hotel room was cold (outside temperature was also -10 or so during the stay).

Our hotel has responded to the review
Our hotel has responded to the review

Dear Vesa N., We very much appreciate your comments regarding your stay at the Novotel Poznan Centrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. In regards to our gym, I would like to assure you that this is our temporary gym, as the original one is under refurbishment. It will be reopen soon. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Przemyslaw Konieczynski Director of Operations

AccorHotels certified review
Fay Friends - 08/03/2018
« Lovely »

Friendly staff. Great building

Our hotel has responded to the review
Our hotel has responded to the review

Dear M., I'm so glad you had an enjoyable time at Novotel Poznan Centrum! We very much appreciate for your positive feedback and we hope to see you again in Poznan. Kind regards, Paweł Ratajszczak Shift Leader

AccorHotels certified review
Michele Couples - 06/03/2018
« Excellent choice »

We really enjoyed pur stay at the hotel. We felt welcome from the moment we arrived at reception, used the coffee shop a couple of times service and coffee were excellent. Resaurant was excellent too. Breakfast was fresh and lots of choice. Room was clean when we arrived. Very positive experience

Our hotel has responded to the review
Our hotel has responded to the review

Dear Michele, Many thanks for the positive comments, I am happy we were able to make your stay with us so enjoyable. I hope we can welcome you back to the Novotel Poznan Centrum again very soon. Kind regards, Maciej Klemm Technical Manager

AccorHotels certified review
Er N. Business - 06/03/2018
« Extremely pleasant and definitely my new choice in Poznan! »

It's the first time I stayed here in Poznan. It was an extremely pleasant stay. It began with a receptionist named HANNA who greeted my company with the most radiant smile and positive energy. She was exceptionally helpful, patient, considerate and empathic. My entire group was totally impressed and spoke elaborately about her special energy and friendly professionalism. Our stay was fantastic as a direct result of her attitude.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Elmer N., We very much appreciate your comments regarding your stay at the Novotel Poznan Centrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Przemysław Konieczyński Director of Operations

AccorHotels certified review
Manj Business - 03/03/2018
« Amazing since the refurb! »

As a business traveller you met all my needs. The rooms are comfortable. Would have been nice to see things like a shower cap in the bathroom. The downstairs space is great. Made me want to be there in stead of the room. Although we went out to eat the menu looks very tasty with lots of choice (healthy, vegetarian, meat, different cuisines). Next tome I definately want to eat there. Just hope the taste matches the description! Well done with the refurb. Very good interior designing.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Madam, Thank you for your review. I was really happy to read that you had an enjoyable stay with us at Novotel Poznan Centrum. All the team work really hard to ensure our customers are satisfied and it is always a pleasure to read such a nice review. Thank you again and I hope that we can welcome you back to Novotel Poznan Centrum Hotel. Kind regards, Maciej Klemm Technical Manager

AccorHotels certified review
Pawel Business - 02/03/2018
« Good hotel with customer facing staff »

The hotel is nicely centrally located, staff is very customer focus. The hotel is undergoing a renovation but this is not very disturbing for guests, however you may get a refurbished room, or an old room. I gave it a 7 for that visit because this time I was in the old room which is a bit worn out and missing some essentials (e.g. in-room safe). For the new room I would give it an 8. Breakfasts are really nice although fruit juice quality recently deteriorated. The food is great!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sir, I am delighted you enjoyed your stay. Please rest assured that I will take note of your comments and the matter will be addressed. I hope we can welcome you back to the Novotel Poznan Centrum very soon. Kind regards, Maciej Klemm - Technical Manager Novotel Poznan Centrum

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