Hotel - Novotel Poznan Centrum
Novotel Hotel Novotel Hotel

Novotel Poznan Centrum Hotel

3.5/5 1,002 reviews
See on a map
  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
See rates
Best price guarantee How it works?
From
From 228.00 PLN Non member rate
From 205.20 PLN Member's rate Members’ Rate, join while you book
10.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
See rates

Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet (Paying)
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Underground garage: PLN 75 per day (Paying)
    • Public outdoor parking (Paying)
    • Bus/coach parking area (Paying)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • pets allowed
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • German
    • English
    • Spanish
    • French
    • Polish
    • Russian
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 8AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Ironing room
    • Shoe shine machine
  • Boutiques/shopping
    • Cash machine (Nearby)
    • Beauty salon (Paying)

Leisure and activities

  • Fitness centre
  • Rowing  (Nearby)
  • Skiing  (Nearby)
    • Downhill skiing
    • Ski hire facilities

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 hours
    • Opening hours : Week-end 24 hours

Business services

  • 13 meeting room(s)
  • Conventions hotel
  • Web Corner on a Mac
  • Copy/print service available
See all services

Hotel location

Our rooms

Spacious, contemporary in design, and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

  • 516 rooms
  • 100% non-smoking hotel
  • 6 rooms for people with reduced mobility
  • 6 family rooms
  • 6 connecting rooms
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Free in-room mineral water
    • Bathroom doors 32 inches wide
    • Safe deposit box in room
    • Telephone
    • Remote control TV
    • WIFI in your room
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Baby bed
    • Direct dial telephone
    • RJ 11 outlet
    • RJ 45 outlet
    • Minibar
    • Shower
    • Bathtub
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.1/5 AccorHotels Rating 4,463 reviews

Our guest reviews for Novotel Poznan Centrum

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
3.5/5 TripAdvisor Rating 1,002 reviews
Couples - 18/10/2018 TripAdvisor review
« Nice Hotel let down by average front desk staff. »

Nice hotel 15 minutes walk from train station and the same again from the old town in opposite direction, very close to the stylish stary browar shopping mall. Hotel is nice and clean, front desk staff are pretty ignorant and would think nothing of letting you stand waiting while they tend to other stuff, one member in particular, overall its a good clean property with average location. The lifts can be slow.

Luke Business - 13/10/2018 AccorHotels certified review
« I will not return »

Room Service woke me up at 4:30AM - I didn’t order wake-up call!!!! I had to change room because shower was not working correctly. My favorite move was on TV but the channel was unavailable (this channel is available in local TV). Some channels didn’t work at all (noise screen). It is good welcoming message when you see at least stil water - nothing like that in this Novotel. I gave points for breakfast which was really good.

Our hotel has responded to the review
Our hotel has responded to the review

Dear LUKASZ P., Thank you for taking the time to tell us about your experience at the Novotel Poznan Centrum. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Przemysław Konieczyński Director of Operations

S. T. Couples - 09/10/2018 AccorHotels certified review
« Great room, service at front desks, efficient but not friendly, felt like they had no time for even a basic question... »

We liked the room, location, breakfast in the lounge..... Ladies at front desks seemed too busy with their computers, or were uninterested in answering our questions about where to park, where the walking areas were ..... We are from Canada and saw the hotel sign from the road... Thanks ...

Our hotel has responded to the review
Our hotel has responded to the review

Good afternoon, We very much appreciate your comments regarding your stay at the Novotel Poznan Centrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. We will pay attention to the part of your feedback regarding receptionist. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ewa Przystanowicz, reservation manager

Anuj Business - 07/09/2018 AccorHotels certified review
« Stay in Novotel Poznan »

It was a good pleasant stay but I will recommend to have some more vegetarian dishes in breakfast and dinner menu

Mark E. Business - 07/09/2018 AccorHotels certified review
« Basic at best »

No teas or coffee! Shower was not working properly. Scalded my skin

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Mark John E., Thank you for taking the time to tell us about your experience at the Novotel Poznan Centrum. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Thank you for all of your feedback - we will do our best to improve ourselves. Sincerely, Front Office Manager Łukasz Krzysztanowski

Michele Business - 06/09/2018 AccorHotels certified review
« Let's try a business trip stressless »

relaxing with some fitness

Marek Families - 04/09/2018 AccorHotels certified review
« According to expectations »

All good

Nuno Business - 04/09/2018 AccorHotels certified review
« Quite good »

Quite good, I normally stay and the staff is very nice. Mr. Waldemar was exceptional exceeding his duties to make my experience much better! Thank you

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sir, Many thanks for the positive comments, I’m happy we were able to make your stay with us so enjoyable. I hope we can welcome you back to the Novotel Poznan Centrum again very soon. Kind regards, Maciej KLEMM, Technical Manager

Stelian Business - 04/09/2018 AccorHotels certified review
« Superior experience! »

The 5 nights I spent here were a great experience! Staff, room, food and location are all at superlative! This is my fourth visit in Poznan, the first at the Novotel Poznan Centrum. Around the globe I had the opportunity to stay at other Accor Hotels for few times and all were very good to great experiences. I would recommend this hotel for visitors in Poznan and this will be my first choice if I would have to come back here.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sir, Many thanks for the positive comments, I’m happy we were able to make your stay with us so enjoyable. I hope we can welcome you back to the Novotel Poznan Centrum again very soon. Kind regards, Maciej KLEMM, Technical Manager

Wawan S. Business - 03/09/2018 AccorHotels certified review
« good excellent »

Because i am member of accor hotel club, good service and many promotion for me

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr s., I am very glad that you had an enjoyable time during your last stay at Novotel Poznan Centrum. Your satisfaction is our highest priority. I hope our hotel will remain your favourite choice during next visits in Poznan adn we will have a pleasure to welcome you back again. We surely will be waiting for your visit! Kind regards, Monika Gruszka- Rooms Division Manager

Kamil Business - 01/09/2018 AccorHotels certified review
« Good that you've provided an iron »

I like, that even though I didn't know my room doesn't come with an iron, you still have provided it. Even at 6am.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr S., Thank you very much for all your comments regarding your stay at the Novotel Poznan Centrum. It is always a pleasure to receive positive feedback. As for the iron and ironing board, I would like to inform you that all our Executive Rooms located on 15th floor are equipped in them. For the remaining rooms we have an Ironing Room on site located on floor 6. Thank you again for sharing your experience, and we hope to see you again soon. Kind regards, Monika Gruszka- Rooms Division Manager

Ahmed Solo - 31/08/2018 AccorHotels certified review
« It was wonderful »

Stay at Novotel hotel was a pleasant experience. Breakfast offered was very good and it satisfy the requirements of every age. Good variety of food. The staff at reception were extraordinarily cooperative and well experienced in their job.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ahmed, I am delighted to read such positive comment after your stay at Novotel Poznan Centrum. Thank you a lot for that. All your comments are always more than welcome and they help us improve our product and service. Whenever they are so kind and positive they are always a real reward to entire Team working in our hotel. I am happy to know we have another happy guest, who may visit us again. We surely will be waiting for your next visit! Warm regards, Monika Gruszka Rooms Division Manager

Stephen Solo - 25/08/2018 AccorHotels certified review
« Comfortable stay in the centre of Poznan »

I stopped in Poznan as a stopping point on a road trip. It was a good choice. The hotel was easy to find and had a good car park, albeit a few tight corners. The welcome in the hotel was warm and professional. The room was very clean and the staff in the restaurant were helpful. I really liked the local beer recommendation in the Winestone bar. It has made me think that I need to visit Poznan again but for a longer stay.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr C., So glad you had an enjoyable time at Novotel Poznan Centrum! We very much appreciate the feedback and we hope to see you again soon. Kind regards, Małgorzata Calińska, Sales Manager

Wayne W. Solo - 23/08/2018 AccorHotels certified review
« Another excellent stay »

Hotel booked again for 23rd September

Our hotel has responded to the review
Our hotel has responded to the review

Dear Wayne W., I am happy to read that once again you had a great time and enjoyed your stay with us :) Thank you for taking the time to write a review. We look forward to welcoming you back to Novotel Poznan Centrum on September 23rd! :) Kind regards, Filip Skibinski Organizational Specialist Novotel Poznan Centrum

Wim Families - 22/08/2018 AccorHotels certified review
« All services and infrastructure were of a high standard »

Convenient rooms, excellent beakfast, fast reception service. We stayed 1 night in summer time. Good location to walk in the old town.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Wim, My team and I very much appreciate your kind words, and we’re glad to have been a part of your visit! :) We look forward to welcoming you back at Novotel Poznan Centrum! :) See you soon :) Kind regards, Filip Skibinski Organizational Specialist Novotel Poznan Centrum

Gintaras Couples - 20/08/2018 AccorHotels certified review
« Superb »

Not 4 but 5 stars hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Gintaras G., We very much appreciate your comments regarding your stay at the Novotel Poznan Centrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Malgorzata Klimek General Manager

Mike J. Solo - 20/08/2018 AccorHotels certified review
« Nice stay »

Friendly staff and nice comfortable room

Our hotel has responded to the review
Our hotel has responded to the review

Dear Michael J., We very much appreciate your comments regarding your stay at the Novotel Poznan Centrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Malgorzata Klimek General Manager

M. Couples - 18/08/2018 AccorHotels certified review
« Very good stay in city center of Poznan »

Very close to city center, this hotel offers a very confortable room. Breakfast are great also

Our hotel has responded to the review
Our hotel has responded to the review

Dear Herve-Julien M., We very much appreciate your comments regarding your stay at the Novotel Poznan Centrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Malgorzata Klimek General Manager

Stéphanie J. Families - 15/08/2018 AccorHotels certified review

Great location. Clean and new room. Very good breakfast. Only negative points: shower kept alternating cold and boiling water. Phones were not working so unable to communicate with my family located in other rooms of the hotel. Would definitely come back.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Stephanie J., We very much appreciate your comments regarding your stay at the Novotel Poznan Centrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant. Sincerely, Malgorzata Klimek General Manager

Alex Solo - 15/08/2018 AccorHotels certified review
« Exelent »

When I go to Poznan love it close to everything

Our hotel has responded to the review
Our hotel has responded to the review

Dear Alex E., We very much appreciate your comments regarding your stay at the Novotel Poznan Centrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Malgorzata Klimek General Manager

Our most recent 20 reviews
See more reviews
In partnership with

Web-users rating

Other web-users rate our hotel

Book this hotel
From
From 228.00 PLN Non member rate
From 205.20 PLN Member's rate Members’ Rate, join while you book
10.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
Best price guarantee How it works?
Not participating hotel As a {{fidelityCard}} member Free: become a member Le Club AccorHotels

When making a booking at this hotel:

  • I earn Status & Rewards points
  • I do not earn points
  • I can easily convert my HuaZhu Rewards points into Le Club AccorHotels points (and vice versa)
  • I can use my Rewards points
  • I cannot use my points
  • I benefit from {{fidelityCard}} advantages
  • I benefit from advantages
  • I do not benefit from advantages
  • I can take advantage of the Members' rate
  • I cannot take advantage of the Members' rate

Our other hotels nearby

See rates