Novotel Gdansk Marina Hotel 3 stars

TripAdvisor rating 4.0/5 855 reviews
Novotel Gdansk Marina
See on a map
+ 25 Services
Book this hotel

Room 1

Number of guests
Children's age
Best price guarantee How it works?

Le Club AccorHotels

Free: become a member

When making a booking at this hotel:

  • I earn Status & Rewards points

  • I can use my Rewards points

  • I benefit from advantages

  • I can take advantage of the Members' rate

Hotel extras

  • 25 minutes along seaside promenade to Sopot pier

  • Sea View Rooms

  • Babysitter service on request (paying)

  • Parking for guests

  • Online check-in / express check-out

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 15h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowed
  • Outdoor playground for children
  • 100% non-smoking hotel
  • Languages spoken at the hotel
  • Early check-in/Late check-out
  • Dry cleaning / Ironing
  • Boutiques/shopping
  • Concierge
Leisure and activities
  • Swimming pool
  • Fitness centre
  • Well-being
  • Outdoor playground for children
  • Tennis
  • Other sports activities
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • 9 meeting room(s)
  • Congresses/conventions
  • Web Corner on a Mac
  • Copy/print service available

Hotel location

Novotel Gdansk Marina

Ul. Jelitkowska 20
80-342
gdansk
poland

Tel: +48585589100

Fax: (+48)58/5530460

Contact email

Check-in from 15h00

Check out up to 12h00

  • GDANSK OLIWA - SOPOT :   143 HOTEL MARINA

  • SOPOT - GDANSK OLIWA :   143 HOTEL MARINA

  • JELITKOWO PETLA :   2, 6, 8 JELITKOWO PETLA

  • By plane

    GDANSK TROJMIASTO At 14km / 8.7 miles

  • By boat

    GDANSK FERRY TERMINAL At 7km / 4.35 miles

  • By boat

    STENA LINE FERRY INTERNATIONAL At 18km / 11.19 miles

  • By train

    GDANSK OLIWA At 3km / 1.86 miles

  • By train

    SOPOT At 2km / 1.24 miles

GPS :54.427961, 18.590126

Our accommodations

Spacious, adaptable and characterized by contemporary design, the Novotel hotel rooms are the perfect place to stay, meeting all the needs of our guests. Come and choose comfort and space. Our standard Family Room is a perfect example of what Novotel is all about. Facilities include: tea and coffee making facilities, Internet access, satellite TV. Up to 2 adults and 2 children

Comfort Superior Room with 1 double bed, sofa and air conditioning

  • Max. number of persons: 4
  • Area: From 17

Comfort Superior Room with 1 double bed and air conditioning

  • Max. number of persons: 2
  • Area: From 17

Standard Room with 1 queen size bed

  • Max. number of persons: 2
  • Area: From 17
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Standard Room with a queen-sized bed and sofa.

  • Max. number of persons: 4
  • Area: From 17
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Standard Room with twin beds

  • Max. number of persons: 2
  • Area: From 17
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Standard Room with 1 queen-size bed and 1 single bed

  • Max. number of persons: 3
  • Area: From 17
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Standard Room with a single bed.

  • Max. number of persons: 1
  • Area: From 17
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

MyRoom: Time to relax

  • Max. number of persons: 2
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Comfort Superior room with two single beds and air conditioning

  • Max. number of persons: 2
  • Area: From 17

Apartment with 1 queen size bed

  • Max. number of persons: 3
  • Area: From 40
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Our restaurants and bars

NOVO SQUARE LOUNGE BAR

Type of cuisine: International

Sample our drinks, cocktails and snacks served from 11am to 11pm.

Lunch

11:00 - 23:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

11:00 - 23:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

NOVO SQUARE LOUNGE BAR

Photo non contractuelle / Strictly non binding

NOVO SQUARE Lounge Bar ? sample cuisines from all over the world!

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 9

  • Maximum size: 253

  • Maximum capacity: 260 people

  • Maximum banquet capacity: 100 people

Find out more

Our guest reviews for
Novotel Gdansk Marina

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.4/5

4,964 reviews

tripadvisor tripadvisor

TripAdvisor Rating 4.0/5

855 reviews

no answer on two E-Mails

Customer review rating 4.4/5

Karl-heinz J. Families - 13/08/2019 AccorHotels review

Dear Mrs Kryczko, my family spent a holiday week from 23. JUL until 28. JUL 2019 at Novotel Marina Gdansk in Poland. We booked two rooms for this period some months ago via Accor Website. We arrived late and got two rooms next to each other. As this was not the first time for us in Novotel Gdansk Marina we expected a nice holiday. You might know that garden work was going on at that time, the path to the beach had to be paved with flagstones. This work was obviously necessary from your side and the team worked from 07:00 until 18:00h. The workers tried to be calm but they had to cut the stones. So it was noisy all the time. Additionally we booked a higher category “xxx” but found ourselves in renovated standard double rooms. With the higher category we expected a higher room quality. The sauna was in a very bad condition and the sauna area stinked awfully, we couldn’t use it! On Tuesday I went to the reception and asked your colleague why we were not informed about this situation by E-Mail before we arrived at the hotel. So we could have the choice to look for an alternative hotel. She told me that I should contact you by E-Mail. By the way, everybody of the staff in your hotel is very friendly. Looking forward to your kind reply. Best regards to Poland Karl-Heinz J. Teamleader Team 5 | BCD Travel Hahnstraße 31 - 35 | 60528 Frankfurt | Germany T +49 30 40… | F +49 30 40…

Dear Guest, The answer for your review, you can find on your e-mail. Looking for your reply. Sincerely, Diana Front Office Manager

Good service, good fitnessroom, good breakfast and clean room

Customer review rating 4.4/5

N. Families - 07/08/2019 AccorHotels review

Everything good. I think you could wash the swimming pool. It was a little dirty at the walls below water surface. Everything else in the swimmingpool was good. Enjoyed it. I liked that it was a lot of equipment in the fitness room

Dear Mr Bard, We very much appreciate your comments regarding your stay at the Novotel Gdansk Marina. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Diana Guest Experience Manager

Nice place...

TripAdvisor rating 4.0/5

mortenp746 Couples - 03/08/2019 TripAdvisor review

Nice hotel, with good service. Close to the sea. The distance to Sopot take ½ hour to walk, but it is a nice walk. The renowatet rooms are nice, special the AC. The break first is god the and the staff make a god job.

Dear Sir, Thank you very much, we appreciate your comment very much. We hope that we will have a pleasure to welcome you again in our hotel!
Customer review rating 4.4/5

Ericht Couples - 30/07/2019 AccorHotels review

I and my partner love how the hotel is situated 2 minutes walk to the beach. We were frustrated that they didn’t accommodate our breakfast in the room. We had placed the request card form on the door before 01:00 as per instructions for 08:30-09:30. We were ignored as the card form was still left hanging on the door when we woke up expecting our breakfast delivered. It was also difficult to call the staff directly as we weren’t provided with a phone in our room. There were information on the tv about accessing services in the hotel but it’s pointless. We were denied of our request too if at least we can borrow or be provided with a knife, fork and spoon even disposable ones. The front desk referred us to the hotel bar and they also denied us. We made a complaint too to the customer service but until now we got no response.

Dear Mr Erich, Thank you for taking the time to tell us about your experience at the Novotel Gdansk Marina. I am sorry that your experience did not meet your expectations; At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Diana Guest Experience Manager

An amazing people working at the hotel

Customer review rating 4.4/5

Ewa M. Families - 27/07/2019 AccorHotels review

Again every one I met starting at the front desk,going through other departments,was smiling,was helpful, nothing more I need to feel good. I would like to especially ,express my thanks to Emilia Galdyn,Deputy General Manager for making our stay at the hotel absolutely wonderful.Her people skills are an amazing. She deserves 5 star rating and a medal for working very hard to satisfy costumers.

Dear Mrs Ewa, We very much appreciate your comments regarding your stay at the Novotel Gdansk Marina. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you also on behalf of Mrs Emilia for words of appreciation. We hope we will have a pleasure to welcome you again in our hotel soon! Sincerely, Diana Guest Experience Manager

Typical 3 star hotel

TripAdvisor rating 4.0/5

Hznor Solo travel - 23/07/2019 TripAdvisor review

Great location and facilities, and also dog friendly. Unfortunately hard and uncomfortable beds that needs upgrading. Rooms are okay. Also not very good food in the restaurant, and very few vegetarian alternatives.

Dear Sir, Thank you for sharing your opinion. We are sorry that our hotel do not meet your expectations. Thank to messages like this one, we know what we can improve. We hope that you will vist us again and we will surprise you with lots of new facilities. Best regards

good

Customer review rating 4.4/5

Olo Friends - 19/07/2019 AccorHotels review

very good

Nice hotell with good location

Customer review rating 4.4/5

Bente Families - 14/07/2019 AccorHotels review

Our stay at the hotel was nice. Nice room and good breakfast. I liked the gym but the swimming pool did not meet my expectations (pictures do not correspond with the swimming pool).

Dear BENTE H., We very much appreciate your comments regarding your stay at the Novotel Gdansk Marina Hotel. We are sorry that the swimming pool does not meet your expectation. It it waiting in the line for the next step of modernization. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Diana Guest Experience Manager

Great long weekend

Customer review rating 4.4/5

Sylwia Families - 01/07/2019 AccorHotels review

Great rooms and view. Clean and tidy. Swimming pool - great fun for children. Very good breakfast

Dear Mme Sylwia, Thank you for sharing your experience, and we hope that we will have an opportunity to welcome you again in our hotel in near future. Sincerely, Diana Guest Experience Manager

A well-positioned hotel by the seaside.

Customer review rating 4.4/5

Jj Families - 25/06/2019 AccorHotels review

We really enjoyed our stay at the hotel. The amenities were really good. The only negative point was when I was having a sleep in the afternoon (migraine) the most awful drilling sound came from the room/corridor above or next door. It was incredibly loud and quite shocking really. It went on for quite sometime. We hadn't been warned about this in advance unfortunately. We were in an old room and we could see considerably nicer rooms on the website and down the corridor the doors were new so understand work was being carried out. Other than that we enjoyed our stay.

Dear Madame, We very much appreciate your comments regarding your stay at the Novotel Gdansk Marina. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We would like also apologize for any inconvenience. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Diana Guest Experience Manager

Great location, clean room, nice personel.

Customer review rating 4.4/5

Michal Couples - 24/06/2019 AccorHotels review

My experience was great. I am planning to stay in the hotel again soon during my next visit in Gdansk. The room was clean, personnel was very nice. I was able to check-in earlier (do appreciate such possibility).

Dear Mr Michal, We very much appreciate your comments regarding your stay at the Novotel Gdansk Marina. We are very glad that you enjoyed your stay so much! We are already waiting for your next stay! See you soon! Sincerely, Diana Guest Experience Manager

Good Value!

Customer review rating 4.4/5

Lars A. Business - 18/06/2019 AccorHotels review

Stayed in a nice superior room with breakfast included. Restaurant and bar its a little bit boring, need a makeover like they have in Mercure hotels "winestone". Garden look the same as 30 years ago and also needs a makeover.

Dear Lars, We very much appreciate your comments regarding your stay at the Novotel Gdansk Marina. All of our public areas including restaurant, lobby and garden will be renovated during the next step of our modernization. I hope you ae going to like it! Thank you for sharing your experience and we hope that we will be able to welcome you again soon! Sincerely, Diana Guest Experience Manager

Very good

Customer review rating 4.4/5

Magdalena Families - 15/06/2019 AccorHotels review

Clean room equipped with fridge and kettle. Tasty breakfast with big choice of meals. Great for kids, playground on site, childrens room and swimmig pool. Breakfast cold cuts need to be covered due to flies and dinner food in restaurant needs improving. Portions are tiny, I ordered pork tenderloin with jacket potatos and grilled vegetables from mains menu, and got 3 small pieces of meat, 3 tiny potatos( new baby potatos size not jacket potatos), 3 pieces of pepper and 2 pieces of courgette. It looked like starter not main dish. Meals are too expensive for what you get. In addition to that I ordered food from kids menu. I mentioned that my son has egg allergy and ordered chicken burger but when food arrived it turned out to be a breaded chicken fillet in a bap.( Breaded in egg and breadcrumbs) I complained to the staff member that my son cannot eat it but he ignored me saying there is only little bit of egg in it and walked off. I did not use hotel restaurant again Also it is impossible to get in touch with hotel reception, once you have paid for your stay. I tried about 20 times at different times and days but nobody ever answered.

Dear Mrs Magdalena, We very much appreciate your comments regarding your stay at the Novotel Gdansk Marina. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We are very sorry due to the inconvenience of a child's meal and the lack of contact with the reception. We are undergoing changes that aim to prevent such situations. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant as the previous one. Sincerely, Diana Guest Experience Manager

Good hotel with nice location

Customer review rating 4.4/5

Evgeny Couples - 12/06/2019 AccorHotels review

Nice place next to sea, nice view frow window, good breakfast

Dear EVGENIY C., We very much appreciate your comments regarding your stay at the Novotel Gdansk Marina. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Diana Guest Experience Manager

Great location but shame renovations in rooms next door

Customer review rating 4.4/5

Elizabeth B. Families - 01/06/2019 AccorHotels review

Great location next to the beach. Staff very friendly and breakfast plentiful and high quality. Lots of activities especially for our children. The only small downside was there were renovations being done on many of the rooms on our floor so the corridor was often full of saw dust and workmen and we often had to step over wires. They started work before 8am but we were all awake anyway.

Dear Elizabeth, We very much appreciate your comments regarding your stay at the Novotel Gdansk Marina. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We apologize for an inconvinience of renovations in our hotel. We hope that the effect will be satisfying. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Diana Guest Experience Manager

Relaxing place at the beach

TripAdvisor rating 4.0/5

Mobile37774992319 Family - 19/05/2019 TripAdvisor review

I have now been to this hotel for the fourth time and certainly would like to come back in the future. This was a relaxing and pleasant stay. A nice and accommodating staff, one really felt to be taken care of. Regarding food, there is an excellent and versatile breakfast buffet. In the lobby there is a bar/restaurant with tasty lunch ($10-15) and drinks for a surprisingly low price (as of hotel restaurants). If you like to eat outside of the hotel, there are tons of other places at the nearby promenade you can choose from. The room seemed to just have been remodeled. It is small but the design appears to be practical, so you do not feel need for more space even with two people in the room. The pool is of good size and it was not crowded. In fact, I was the only one using it which was great. There is also a fitness area adjacent to the pool but I did not try it yet. If you like to jog at the beach you are at the right place. There is a quick back door access to it, so you are right there here you want to be. In the hotel’s backyard there is a tennis court and a large playground for children. They have also indoor gaming, so the kids can stay busy. Overall, it is a nice and quiet hotel at a great location for a decent price that offers plenty of options to enjoy vacation for you and your family.

Nice place at a sea to relax

Customer review rating 4.4/5

Jan Families - 15/05/2019 AccorHotels review

I have now been to this hotel for the fourth time and certainly would like to come back in the future. This was a relaxing and pleasant stay. A nice and accommodating staff, I really felt to be taken care of. Regarding food, there is a great and versatile breakfast buffet. In the lobby there is a bar/restaurant with tasty lunch ($10-15) and drinks for a surprisingly, as of hotel restaurants, low price. If you do not like to eat in the hotel, there are tons of other places at the nearby promenade you can choose from. The room seems to just have been remodeled. It is small but the design appears to be practical, so you do not feel need for more space even with two people in the room. The only thing what made me a bit irritated was the garbage can with subdivision into spaces for collecting recyclables. Not the best idea – too little space which makes segregating trash not easy. The pool is of good size and it was not crowded. In fact, I was the only one using it which was great. There is also a fitness area adjacent to the pool but I did not try it yet. If you like to jog at the beach you are at the right place. There is a quick back door access to it, so you are right there here you want to be. In the hotel backyard, they have a tennis court. Within the outdoor space of the hotel there is pretty large playground for children. They have also indoor gaming, so the kids can stay busy. Overall, it is a nice and quiet hotel at a great location for a decent price that offers plenty of options to enjoy vacation for you and your family.

Dear Jan, We very much appreciate your comments regarding your stay at the Novotel Gdansk Marina. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Diana Guest Experience Manager

Very nice stay in your hotel

Customer review rating 4.4/5

Tomek Families - 07/05/2019 AccorHotels review

Very nice refurbished rooms with spacious beds! Clean and bright corridors. Great breakfasts. Very good location close to the beach.

Dear Mr Tomasz, We very much appreciate your comments regarding your stay at the Novotel Gdansk Marina. We are glad that you rated the stay in our hotel so high. I hope we will have a pleasure to welcome you again in Novotel Gdańsk Marina soon! Sincerely, Diana Guest Experience Manager

Could be better

Customer review rating 4.4/5

Agata Families - 29/04/2019 AccorHotels review

Under qualified staff (couldnt handle computer, reservation systems and door key systems), had to get into argument for the receptionist to realize that my reservation did indeed involve breakfasts (she tried to charge me for that one more time additionally as she claimed she couldn’t see that in the system - after few heated sentences she finally miraculously found it). At breakfast only friends of the staff and of the hotel (I’m guessing returning guests) could count on a smile, a “hello” and a clean table. Quite a pity, considering that staff should also encourage new guests to become the returning ones.

Dear Mrs Agata, Thank you for taking the time to tell us about your experience at the Novotel Gdansk Marina. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Diana Guest Experience Manager

great holidays

Customer review rating 4.4/5

Lukasz Families - 27/04/2019 AccorHotels review

great value for money

Szanowny Panie Łukaszu, Uprzejmie dziękujemy za tak wysoką ocenę i zapraszamy kolejnym razem! Z poważaniem, Diana Guest Experience Manager
Our most recent 20 reviews

In partnership with TripAdvisor

Our other hotels nearby

All our hotels in gdansk