Hotel - Hotel Mercure Wroclaw Centrum
Mercure Hotel Mercure Hotel

Hotel Mercure Wroclaw Centrum

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4.5/5 935 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00
Paying

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
  • Parking
    • Underground garage: PLN 60 per day (Paying)
    • Public indoor parking (Paying)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 45  PLN
  • Air conditioned
    • Air conditioning
    • Air Conditioning
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 8AM
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine

Leisure and activities

  • Fitness centre  (Nearby)
  • Jogging track  (Nearby)

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 08:00-22:00
    • Opening hours : Week-end 08:00-22:00

Business services

  • 15 meeting room(s)
  • Congresses/conventions
    • Congress center
    • Conventions hotel
  • Copy/print service available
See all services

Hotel location

Our rooms

Standard Room with a city view, Superior Room with a city view.

  • 151 rooms
  • 151 non-smoking rooms
  • 1 rooms for people with reduced mobility
  • 93 family rooms
  • 1 connecting rooms
  • Extra bed in room for child
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Safe deposit box in room
    • TV with on-screen billing info
    • Radio in room
    • Remote control TV
    • WiFi in your room
    • Direct dial telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Automatic temperature control
    • High speed transmission line
    • RJ 45 outlet
    • Minibar
    • Shower
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.4/5 AccorHotels Rating Based on 3,791 reviews

Our guest reviews for Hotel Mercure Wroclaw Centrum

100% genuine reviews from our guests

Find out more
4.5/5 TripAdvisor Rating Based on 935 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
AccorHotels certified review
Wojciech B. Business - 11/02/2018
« Very good and friendly place .. in superb location »

Hotel is placed next to shopping gallery but it is in other part of the building .. it is close to old town and to shops .. very good standard and good restaurant .. with friendly and nice people .. Good choice of Wines and nice clean rooms - especially i can recommend apartment on 6th floor with superb balcony and view on whole city ..

Our hotel has responded to the review
Our hotel has responded to the review

Szanowny Panie Wojciechu, Było nam niezmiernie miło gościć Pana w hotelu Mercure Wrocław Centrum i bardzo dziękujemy, że poświęcił Pan czas na wypełnienie ankiety. Bardzo nas cieszy, że miał Pan udany pobyt pod tak wieloma względami. Zapraszamy Pana do odwiedzenia nas po raz kolejny! Z poważaniem Katarzyna Bołtuć Kierownik ds. Relacji z Gośćmi

AccorHotels certified review
Pawel Business - 09/02/2018
« Very good location - close to main square downtown »

From kind receptionist through nice selection of vines and food at Winestone hotel's new look restaurant & bar menu up to quiet and comfortable room.

Our hotel has responded to the review
Our hotel has responded to the review

Szanowny Panie Pawle, Było nam niezmiernie miło gościć Pana w hotelu Mercure Wrocław Centrum i bardzo dziękujemy, że poświęcił Pan czas na wypełnienie ankiety. Bardzo nas cieszy tak wysoka ocena naszego hotelu. Zapraszamy Pana do odwiedzenia nas po raz kolejny! Z poważaniem Katarzyna Bołtuć Kierownik ds. Relacji z Gośćmi

AccorHotels certified review
Jens B. H. Business - 08/02/2018
« All my expectations fullfilled/completed by hotel and hotels employees - as usualy »

Room with minimum outside disturbance/noise, clean, available water/coffee possibilities in the room, good beds, good everyday restaurant, service minded staff, cozy environment, appreciation of loyal guest.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr H., We very much appreciate your comments regarding your stay at the Hotel Mercure Wroclaw Centrum. It is always a pleasure to receive positive feedback. Feel welcome to visit us once again and we hope your next visit will be as pleasant as the previous one. Sincerely, Katarzyna Bołtuć Guest Relations Manager

AccorHotels certified review
Andrew M. Couples - 06/02/2018
« Great location, and the renovations help elevate the quality of the hotel »

We loved the location of the hotel and we received friendly, helpful care. Our only problem is that when we asked for an extra toothbrush, we were denied receiving one because they were for "Privileged" status guests only (the people who paid more or received upgrades).

Our hotel has responded to the review
Our hotel has responded to the review

Dear ANDREW, thank you very much for your review. We really appreciate all your positive comments and we also would like to apologize you for the situation that you described. Such situation should have never happen at our hotel as we always provide the guests with toothbrushes and other cosmetics on their request and it does not matter which type of room they have. We wonder who you asked for the toothbrush as we need to explain this situation within our team - if it is not a problem, please let me know by email - thank you in advance for your help! Please accept our deep apologies! We hope that you will come back to our hotel in future! best regards, Katarzyna Bołtuć Guest Relations Manager ,

AccorHotels certified review
Monika Business - 05/02/2018
« Excellent quality! »

Highly recommended hotel with comfy and quiet rooms and delicious food in the restaurant. I will keep coming back

Our hotel has responded to the review
Our hotel has responded to the review

Szanowna Pani Moniko, Było nam niezmiernie miło gościć Panią w hotelu Mercure Wrocław Centrum i bardzo dziękujemy, że poświęciła Pani czas na wypełnienie ankiety. Bardzo nas cieszy tak wysoka ocena naszego hotelu. Zapraszamy Panią do odwiedzenia nas po raz kolejny! Z poważaniem Katarzyna Bołtuć Kierownik ds. Relacji z Gośćmi

AccorHotels certified review
Dorota W. Business - 02/02/2018
« Great hotel with great Team. »

I'm travelling to Wroclaw from about 7 years. By all this years Mercury Wroclaw always was my best place for both, business and family travels.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. W., Thank you very much for your wonderful opinion and for choosing our hotel during your visits in Wroclaw! We are happy that you enjoyed your stay and it will be our pleasure to welcome you again in the nearest future. best regards, Katarzyna Bołtuć Guest Relations Manager

AccorHotels certified review
Rachael L. Friends - 01/02/2018

I would highly recommend this hotel, Superb location, beautiful clean rooms and very friendly and helpful staff

Our hotel has responded to the review
Our hotel has responded to the review

Dear RACHAEL, thank you very much for your great review! It was a pleasure to host you in Mercure Wroclaw Centrum and we are glad that you enjoyed your stay. We are looking forward for your next visit! best regards, Katarzyna Bołtuć Guest Relations Manager

AccorHotels certified review
Annemette Business - 31/01/2018
« Good, and everything I needed »

I had one night, and everything was good. the room was clean and the room was pleassant with good space to move around. I had dinne at the hotel, and the food was great. and sevice was perfect. Breakfast was okay. But I was missing bacon to my egg. :-)

Our hotel has responded to the review
Our hotel has responded to the review

Dear ANNEMETTE, Thank you very much for sharing with us your opinion about your stay in Mercure Wrocław Centrum. It is great to know that you were satisfied with many aspects of your stay. We are also very sorry for the things that did not meet your expectations, but your feedback is very important to us. We look forward to welcoming you again at Mercure Wroclaw Centrum and we will do our best to make your next stay pleasant and comfortable. Sincerely, Katarzyna Bołtuć Guest Relations Manager

AccorHotels certified review
Vas Business - 31/01/2018
« exceptional servise »

Breakfast service was really exeptional

Our hotel has responded to the review
Our hotel has responded to the review

Dear Vas, Thank you very much for sharing with us your opinion about your stay in Mercure Wrocław Centrum. It is great to know that you were satisfied with many aspects of your stay - especially from breakfast service. We are also very sorry for the things that did not meet your expectations, but your feedback is very important to us. We look forward to welcoming you again at Mercure Wroclaw Centrum and we will do our best to make your next stay pleasant and comfortable. Sincerely, Katarzyna Bołtuć Guest Relations Manager

AccorHotels certified review
Iljun C. Business - 29/01/2018

Breakfast was very good. No Gym is downside.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. C., Thank you very much for sharing with us your opinion about your stay in Mercure Wrocław Centrum. It is great to know that you were satisfied with many aspects of your stay. We are also very sorry for the things that did not meet your expectations, but your feedback is very important to us. The closest gym is available in the shopping mall next to the hotel (with the direct entrance from hotel parking). We look forward to welcoming you again at Mercure Wroclaw Centrum and we will do our best to make your next stay pleasant and comfortable. Sincerely, Katarzyna Bołtuć Guest Relations Manager

AccorHotels certified review
Chris H. Couples - 29/01/2018

Excellent service, where guest of the day so room was upgraded for free. Thank you very much

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. h., Thank you very much for sharing with us your opinion about your stay in Mercure Wrocław Centrum. It is really nice to read that you were satisfied with our product and services. We look forward to welcoming you again at Mercure Wroclaw Centrum and we will do our best to make your next stay pleasant and comfortable. Sincerely, Katarzyna Bołtuć Guest Relations Manager

AccorHotels certified review
Sarah Couples - 29/01/2018
« Fantastic »

Excellent service from staff - lovely clean surroundings and breakfast very nice

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sarah, We very much appreciate your comments regarding your stay at the Hotel Mercure Wroclaw Centrum. It is always a pleasure to receive such a positive feedback and we hope your next visit will be as pleasant as the previous one. Sincerely, Katarzyna Bołtuć Guest Relations Manager

AccorHotels certified review
Thibault S. Business - 28/01/2018
« Good confort/quality hotel »

Good confort/quality hotel

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. SALOMON, We very much appreciate your comments regarding your stay at the Hotel Mercure Wroclaw Centrum. It is always a pleasure to receive positive feedback and we hope your next visit will be as pleasant as the previous one. Sincerely, Katarzyna Bołtuć Guest Relations Manager

AccorHotels certified review
Wroclaw S. J. 2. Business - 26/01/2018
« Very nice stay, clean rooms and very friendly staff in Winstone restaurant and Reception »

Very nice stay, clean rooms and very friendly staff in Winstone restaurant and Reception

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. J., We very much appreciate your comments regarding your stay at the Hotel Mercure Wroclaw Centrum. It is always a pleasure to receive positive feedback and we hope your next visit will be as pleasant as the previous one. Sincerely, Katarzyna Bołtuć Guest Relations Manager

AccorHotels certified review
Marina Couples - 23/01/2018
« friendly helpful staff, great location, clean rooms »

On checking in very nice guy gave us advise on things to do and see in the city. Lovey and warm rooms with housekeeping everyday replacing toiletries/coffee etc. Hotel very clean and inviting.

Our hotel has responded to the review
Our hotel has responded to the review

Dear MARINA, Thank you very much for sharing with us your opinion about your stay in Mercure Wrocław Centrum. It is very nice to read that you were satisfied with our product and services. We look forward to welcoming you again at Mercure Wroclaw Centrum and we will do our best to make your next stay pleasant and comfortable. Sincerely, Katarzyna Bołtuć Guest Relations Manager

AccorHotels certified review
Basti Couples - 22/01/2018
« Perfect »

It was my 3rd stay in this hotel and everytime it's a pleasure.

Our hotel has responded to the review
Our hotel has responded to the review

Dear BASTI, Thank you very much for your wonderful opinion. We are happy that you enjoyed your stay and it will be our pleasure to welcome you again in the nearest future. best regards, Katarzyna Bołtuć Guest Relations Manager

AccorHotels certified review
Emma Couples - 21/01/2018
« Great stay »

We had a great time staying at this hotel. The only small issue we has was that the room was a bit cold. There were no instructions for the air in the room so we had to guess on how it worked.

Our hotel has responded to the review
Our hotel has responded to the review

Dear EMMA, We very much appreciate your comments regarding your stay at the Hotel Mercure Wroclaw Centrum. It is always a pleasure to receive positive feedback. Please accept our apologies if the temperature was not convenient for you - for the next time we would advise you to inform the front office as we can always fix the problem. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Katarzyna Bołtuć Guest Relations Manager

AccorHotels certified review
Fredrik Business - 18/01/2018

Smooth

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. T., We very much appreciate your comments regarding your stay at the Hotel Mercure Wroclaw Centrum. It is always a pleasure to receive positive feedback and we hope your next visit will be as pleasant as the previous one. Sincerely, Katarzyna Bołtuć Guest Relations Manager

AccorHotels certified review
Sagit Friends - 14/01/2018
« Great Hotel, Great Location, Great breakfast »

We had a great time, great location, great team, especially Ola & Wojciech who gave us assistance , directions & great recommendation for places to see, eat & shop. Also the nice lady from breakfast on Monday morning was really nice. The bed mattress, wasn't comfortable The room was clean & also the bathroom was clean & nice.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. R., Thank you very much for sharing with us your opinion about your stay in Mercure Wrocław Centrum. It is great to know that you were satisfied with many aspects of your stay - we especially appreciate nice words about our staff. We are also very sorry for the things that did not meet your expectations, but your feedback is very important to us. We look forward to welcoming you again at Mercure Wroclaw Centrum and we will do our best to make your next stay pleasant and comfortable. Sincerely, Katarzyna Bołtuć Guest Relations Manager

AccorHotels certified review
Alice Families - 11/01/2018
« Mrs »

Location is good however the room not really meet our expectations. Mattress was too soft not comfy. Room interiors was down

Our hotel has responded to the review
Our hotel has responded to the review

Dear Alice, Thank you for taking the time to write a review. We appreciate all your comments regarding your stay at Mercure Wroclaw Centrum and we are very sorry that the stay did not meet your expectations. Please accept our apologies for all the things you did not like and we hope that you enjoyed your stay at least a little bit as we want each our guest to leave the hotel happy and satisfied. If you plan any future stays in Wroclaw - please choose our hotel once again and give us a chance to prepare for you a great surprise! best regards, Katarzyna Bołtuć Guest Relations Manager

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