Hotel - Hotel Mercure Wroclaw Centrum
Mercure Hotel Mercure Hotel

Hotel Mercure Wroclaw Centrum

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4.5/5 894 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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From 232.20 PLN Member's rate Members’ Rate, join while you book
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Check-in from 14h00
Check out up to 12h00

Services in the hotel and nearby

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
  • Parking
    • Underground garage: PLN 60 per day (Paying)
    • Public indoor parking (Paying)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 45  PLN
  • Breakfast

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
  • Parking
    • Underground garage: PLN 60 per day (Paying)
    • Public indoor parking (Paying)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 45  PLN
  • Air conditioning
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 8AM
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine

Leisure and activities

  • Fitness centre  (Nearby)
  • Jogging track  (Nearby)

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 08:00-22:00
    • Opening hours : Week-end 08:00-22:00

Business services

  • 15 meeting room(s)
  • Congresses/conventions
    • Congress center
    • Conventions hotel
  • Copy/print service available
See all services

Hotel location

Our rooms

Standard Room with a city view, Superior Room with a city view.

  • 151 rooms
  • 151 non-smoking rooms
  • 1 rooms for people with reduced mobility
  • 93 family rooms
  • 1 connecting rooms
  • Extra bed in room for child
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Safe deposit box in room
    • TV with on-screen billing info
    • Radio in room
    • Remote control TV
    • WiFi in your room
    • Direct dial telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Automatic temperature control
    • High speed transmission line
    • RJ 45 outlet
    • Minibar
    • Shower
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.4/5 AccorHotels Rating Based on 3,459 reviews

Our guest reviews for Hotel Mercure Wroclaw Centrum

100% genuine reviews from our guests

Find out more
4.5/5 TripAdvisor Rating Based on 894 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
AccorHotels certified review
Aaron E. Business - 15/11/2017
« Horrible Experience for an Accor Hotel »

I've tried to stay at Accor when traveling in Europe for business, however sadly with one poor experience I left very disappointed. My company's travel agency had advised my reservation had breakfast included. I was told at the check in that was not true but they would inquire with 'Reservations'. The next morning reception confirmed my reservation did not include breakfast, however would just include it for me for the nights I was staying. I took this as if I was being comp'd, which I am used to as a frequent guest with status at many hotel brands (Marriott, IHG, SPG, etc.). However, when I went to checkout I realized my rate was higher, and learned they didn't comp me, they just gave me the more expensive rate. I explained my situation at the check-in to no avail, and as I had a cab waiting I needed to leave. Frankly, the breakfast was hardly worth the expensive cost. I would of gladly gone elsewhere if I knew I was paying for it, as ideally all I ever grabbed was a yogurt and coffee. I will be discussing this with my company's travel agency regarding the reservations.

AccorHotels certified review
Campbell K. Friends - 13/11/2017
« Very clear. Very pleasant staff. Comfortable. Great local. »

Comfortable.

AccorHotels certified review
Christina E. Couples - 12/11/2017
« Another excellent stay at a Mercure »

Excellent stay at Mercure as usual. Staff as always very helpful and room fantastic.

AccorHotels certified review
Anonymous Friends - 09/11/2017
« Nice hotel great location »

Very easy, situated perfectly within walking distance from the city centre. Hotel was very clean and the staff were excellent and very helpful.

AccorHotels certified review
J. M. G. Friends - 08/11/2017
« Wroclaw weekend »

Hotel staff very friendly and helpful. The location is great for the old town and staff can assist with finding your way around. The room was exceptionally large and good value. It was kept clean and water replenished each day Thanks to all for a great stay

AccorHotels certified review
Gillian M. Friends - 08/11/2017
« Nice staff but language skills could be better. Internet did not work »

Room fine but basic. Towels threadbare. Bathroom not sufficiently cleaned on first day but improved after. Wifi did not work as unsecured network.

AccorHotels certified review
Mike H. Friends - 08/11/2017
« Delightful stay »

Every member of staff helpful and a credit to the hotel .Rooms clean and spacious ,great location for city exploration

AccorHotels certified review
N. Couples - 08/11/2017
« Very good experience »

We liked pretty much everything: - Central Location of this Hotel; - My room was upgraded to premium for free because I posses Gold Status in Accor Hotel Chain; - This premium room had a very broad selection of amenities and a mini-bar; - We could park our motorbikes next to the Hotel entrance for free, and the parking space was covered from rain; - Wine bar at the Lobby had a really good selection of wine; - The reception staff was quite friendly; - We both, me and my partner, liked the breakfast. I will definitely stay there again.

AccorHotels certified review
Colin M. Friends - 07/11/2017
« Excellent hotel »

Very enjoyable stay here. Very friendly and helpful staff. There was a good variety of food provided at breakfast. The hotel is well located with only a short 5 minute walk to the square in the centre of Wroclaw.

AccorHotels certified review
Mr W. -. S. Friends - 07/11/2017
« Second stay at this hotel and thoroughly recommend it :-) »

Hotel great central location, staff friendly and helpful, room good value :-)

AccorHotels certified review
Daniel Couples - 05/11/2017
« Nice and clean hotel in the old town, helpful and flexible staff. »

The hotel was absoluety nice and clean with a spectacular view to the old town. The staff was really kind, helpful and flexible as I have sent them a request to change my reservation, although the reservation policy selcted by me does not allow for a free cancellation or modification at this time, however Mercure Wroclaw Centrum made an exception for my reservation and no fee has been charged.

AccorHotels certified review
Przemek Families - 30/10/2017
« Satisfied - again ;) »

Good place to take a trip to Wroclaw, it's our second time when we decided to spend a weekend here and we choosed Mercure Centrum - Location, easy access to public transport and reasonable price.

AccorHotels certified review
Anonymous Business - 29/10/2017
« good »

It was my third or fourth visit and next Time I book again. Two points which could be better: I stayed on the fourth floor, there was not much water coming out of the shower. The water from the tap smells and tastes like swimming pool water (chloride). probably not something you could change. I do appreciate the free daily fresh water bottles which are offered.

AccorHotels certified review
Anonymous Business - 24/10/2017
« nice »

Hotel staff were warm and friendly. really made the stay pleasant

AccorHotels certified review
Wilhelmina Families - 22/10/2017
« Always a pleasure to stay at the Regent in Wawa »

Very nice stay with 2 grandchildren, nice room/bathroom and of course the Swimmingpool and yaccuzi were price-winners:)

AccorHotels certified review
Shui Friends - 21/10/2017
« friendly staff,good location »

valuable

AccorHotels certified review
Amit V. Families - 18/10/2017
« Service is not at the Mercure standard »

We booked 2 standard rooms for me family however the standard I believe should be better. 1> Check in took over 30 min in which we stood 20 min in the queue and 10 min as there was a issue with system. I had checked in already using your fast check-in feature 2> Climate control did not worked as it was supposed to was warm inside the room 3> We had a pet with us and no bowl was kept even though we were charged. In short I voiced out my concern at the Reception desk and I hope next time we come we do not have issues of any sort.

AccorHotels certified review
Sigmundur Couples - 18/10/2017
« Great hotel in a fantastic location »

The smooth late night check-in experience was the first sign that this would be a very nice stay. The room was nice and bigger than we expected. Mercure has a certain standard and this was definitely well in line with expectations. Clean and well maintained, the room had a nice bath room, great bed and a nice view of Wroclaw. All the expected amenities were in place and the wifi was nice and strong. Which was good for us. As the TV didn't really offer much in terms of English speaking programming. So we just enjoyed Netflix on our tablets instead. We can't comment on the breakfast as we simply decided to sleep in a bit and instead found the mall offered excellent food options. Actually one of the great things about this hotel is it's location. It's really close to all the main attractions of Wroclaw. Staff were really helpful when we needed a bit of assistance and always offered it with a smile. I'd be happy to stay here if visting Wroclaw again.

AccorHotels certified review
Tc Business - 17/10/2017

Nice hotel jus in downtown, good restaurant and wine

AccorHotels certified review
Anonymous Business - 16/10/2017
« Business trip »

As usual a very efficient a trouble free stay in the very conveniently located hotel. Staff very friendly and helpful.

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