Hotel Mercure Wroclaw Centrum 4 stars

TripAdvisor rating 4.5/5 1,192 reviews
Hotel Mercure Wroclaw Centrum
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This hotel is PLANET 21 Gold

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • ParkingPaying
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • 100% non-smoking hotel
  • Air conditioned
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Laundry
  • Cash machine
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Leisure and activities
  • Fitness centre (Nearby)
  • Jogging track (Nearby)
Business services
  • 15 meeting room(s)
  • Congresses/conventions
  • Copy/print service available

Hotel location

Hotel Mercure Wroclaw Centrum

pl. Dominikanski 1
50-159
wroclaw
poland

Tel: +48713232700

Fax: (+48)71/3443681

Contact email

Check-in from 14h00

Check out up to 12h00

  • Centrum Turystyki Biznesowej :   E pl. Dominikanski

  • Main Railway Station :   122 pl. Dominikanski

  • Centrum Turystyki Biznesowej :   2,4,10, pl. Dominikanski

  • Main Railway Station :   2,4,8,11,17 pl. Dominikanski

  • By plane

    RUZYNE At 200km / 124.29 miles

  • By plane

    STRACHOWICE At 12km / 7.46 miles

  • By car

    BIELANY At 5km / 3.11 miles

  • By train

    WROCLAW GLOWNY At 1km / 0.62 miles

GPS :51.108999, 17.03957

Our accommodations

Standard Room with a city view, Superior Room with a city view.

Classic room, newly renovated, double bed, city or cathedral view.

  • Max. number of persons: 2
  • Area: From 16

Classic Room, 1 double bed, sofa, city view

  • Max. number of persons: 3
  • Area: From 20
  • Wireless internet in your room
  • Satellite/cable colour TV

Classic Room, two separate beds, city or cathedral view

  • Max. number of persons: 2
  • Area: From 16
  • Wireless internet in your room
  • Satellite/cable colour TV

Privilege Room - Newly renovated, 1 double bed, sofa, city/cathedral view

  • Max. number of persons: 3
  • Area: From 18
  • Wireless internet in your room
  • Satellite/cable colour TV

Privilege Room - Newly renovated, 1 double bed, sofa, city view

  • Max. number of persons: 3
  • Area: From 20
  • Wireless internet in your room
  • Satellite/cable colour TV

Apartment, balcony, city view, room with sofa, bedroom with double bed

  • Max. number of persons: 4
  • Area: From 62
  • Wireless internet in your room
  • Satellite/cable colour TV

Apartment, city/cathedral view, room with sofa, bedroom with double bed

  • Max. number of persons: 4
  • Area: From 40
  • Wireless internet in your room
  • Satellite/cable colour TV

Our restaurants and bars

WINESTONE

Type of cuisine: International

Welcome to WINESTONE Bar and Restaurant! Discover the taste of dishes served on stone plates called les planches and indulge your senses with a specially selected collection of wines.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

WINESTONE

Photo non contractuelle / Strictly non binding

WINESTONE

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 15

  • Maximum size: 614

  • Maximum capacity: 600 people

  • Maximum banquet capacity: 300 people

Find out more

Our guest reviews for
Hotel Mercure Wroclaw Centrum

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.5/5

5,758 reviews

tripadvisor

TripAdvisor Rating 4.5/5

1,192 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Miss r S.

Customer review rating 4.5/5

Anonymous Couples - 08/10/2019 AccorHotels review

Hotel was lovely and clean pretty comomfota le rooms bar the plastic sheets... reception staff lovely bar staff seemed a bit short staff and house keeping were a little annoying quite loud and knocked and called to chase up cleaning the room this was before midday!

Dear Guest, Thank you very much for sharing your feedback. We always do our best to create unforgettable experience for our guests. It is great that you appreciated time which you spent together with us in Wroclaw. Thank you for sharing your comments, such feedback is very important for us to keep improving our service. We hope to see you again in our city of dwarfs :) Best regards, Marta Szczoczarz - Deputy Guest Experience Manager

nice experience

Customer review rating 4.5/5

Clara Business - 08/10/2019 AccorHotels review

It was nice having some drinks in the evening in the bar. Breakfast was a bit limited. Night sleep was correct.

Dear Clara, Thank you very much for sharing your feedback. We always do our best to create unforgettable experience for our guests. It is great that you appreciated time which you spent together with us in Wroclaw. Thank you for sharing your comments, such feedback is very important for us to keep improving our service. We hope to see you again in our city of dwarfs :) Best regards, Marta Szczoczarz - Deputy Guest Experience Manager

Great as always - Appreciated the "Guest of the day" surprise :)

Customer review rating 4.5/5

Simon V. Couples - 07/10/2019 AccorHotels review

You're pretty much my go-to hotel in Wroclaw. It's a pleasure every time. Rooms are clean, staff is helpful and this time I even got a lovely little "guest of the day" surprise which was much appreciated.

Dear Simon, Thank you very much for having taken the time to post your wonderful comments. It was indeed a pleasure to read that you were satisfied with your stay. Your comments are truly appreciated and my team will be very happy to read it as well. We all look forward to welcoming you back again, Best regards, Marta Szczoczarz - Deputy Guest Experience Manager

October Stay

Customer review rating 4.5/5

Iosif Business - 07/10/2019 AccorHotels review

Nice rooms , good food , friendly personal but too cold inside ...heating system not started ... AC switched to warm did not helped at all to get the room warm ...

Dear Iosif, Thank you very much for sharing your feedback. We always do our best to create unforgettable experience for our guests. Thank you for sharing your comments, such feedback is very important for us to keep improving our service. We hope to see you again in our city of dwarfs :) Best regards, Marta Szczoczarz - Deputy Guest Experience Manager
Customer review rating 4.5/5

Anonymous Business - 07/10/2019 AccorHotels review

overall experience was good, but my room was not clean on arrival. The dustbins still had rubbish in it in the bathroom and there were hair on the carpet. I did phone housekeeping the following morning, overall the room was clean, but the floor was not vacuumed.

Dear Guest, Thank you for sharing your comments, such feedback is very important for us to keep improving our service. We hope to see you again in our city of dwarfs :) Best regards, Marta Szczoczarz - Deputy Guest Experience Manager

Mr

Customer review rating 4.5/5

Anonymous Business - 05/10/2019 AccorHotels review

Generally a good experience, but there was a very bad smell in the bathroom, especially in the evenings, which I suspect was caused by the drains. This would not put me off staying again but does need attention.

Dear Sir, Thank you very much for sharing your feedback. We always do our best to create unforgettable experience for our guests. It is great that you appreciated time which you spent together with us in Wroclaw. Thank you for sharing your comments, such feedback is very important for us to keep improving our service. We hope to see you again in our city of dwarfs :) Best regards, Marta Szczoczarz - Deputy Guest Experience Manager

Very good

Customer review rating 4.5/5

Liora K. Business - 05/10/2019 AccorHotels review

Everything high quality Price a bit high

Customer review rating 4.5/5

C. E. Business - 01/10/2019 AccorHotels review

Wish to not get room 460 or equivalent room for limited mobility guest. The water in the bathroom was spreading in the room.

Dear E., Thank you for sharing your feedback. We are very sorry to hear that you did not fully enjoy time which you spent with us in Wroclaw. We always do our best to give guests good experience. We are sorry to hear that you did not like our room. Because of your late arrival and fully occupied hotel we had to give you one of the rooms which has as well amenities for disabled people. We hope to see you again to surprise you with our hospitality. Best regards, Wojciech Kawulka - Guest Experience Manager

Lovely Wroclaw hotel

Customer review rating 4.5/5

Charity B. Business - 01/10/2019 AccorHotels review

Friendly staff, clean rooms, close to everything. My only complaint was that they did not have a fitness center.

Dear Charity, Thank you very much for sharing your feedback. We always do our best to create unforgettable experience for our guests. It is great that you appreciated time which you spent together with us in Wroclaw. Thank you for sharing your comments, such feedback is very important for us to keep improving our service. We hope to see you again in our city of dwarfs :) Best regards, Marta Szczoczarz - Deputy Guest Experience Manager

Рекомендую

Customer review rating 4.5/5

Yaryna Business - 30/09/2019 AccorHotels review

Perfect location. Awsom breakfast.

Dear Yaryna, Thank you very much for sharing your feedback. We are very happy to hear that you appreciated your stay. We always do our best to create special experience for our guests. Best regards and see you soon, Wojciech Kawulka - Guest Experience Manager

Stay in Wroclaw

Customer review rating 4.5/5

Helena V. Z. Business - 30/09/2019 AccorHotels review

Very friendly staff. The hotel is perfectly situated and walking distances from the most important sights.

Dear Helena van Z., Thank you very much for sharing your feedback. We are very happy to hear that you appreciated your stay. We always do our best to create special experience for our guests. Best regards and see you soon, Wojciech Kawulka - Guest Experience Manager

super service very friendly

Customer review rating 4.5/5

Nico Couples - 30/09/2019 AccorHotels review

clean area friendly staff

Dear Nico, Thank you very much for sharing your feedback. We are very happy to hear that you appreciated your stay. We always do our best to create special experience for our guests. Best regards and see you soon, Wojciech Kawulka - Guest Experience Manager

Great food, friendly staff

Customer review rating 4.5/5

Prof R. M. Business - 30/09/2019 AccorHotels review

Great atmosphere

Dear Guest, Thank you very much for sharing your feedback. We are very happy to hear that you appreciated your stay. We always do our best to create special experience for our guests. Best regards and see you soon, Wojciech Kawulka - Guest Experience Manager

Perfect

Customer review rating 4.5/5

Patrick Couples - 25/09/2019 AccorHotels review

As expected from check in to check out - exactly as I was expecting

Dear Patrick, Thank you very much for sharing your feedback. We are very happy to hear that you appreciated time which you spent together with us in Wroclaw. We always do our best to create the best possible experience for our guests and to help them make unforgettable memories from our city. We hope to have an opportunity to see you again during your future trips! Best regards, Marta Szczoczarz - Deputy Guest Experience Manager

air conditionning in the room too noisy

Customer review rating 4.5/5

Anonymous Business - 23/09/2019 AccorHotels review

it is a pity that all the night long air conditionning is Noisy even in off position

Dear Guest, Thank you for sharing your feedback. We are very sorry to hear that you did not fully enjoy time which you spent with us in Wroclaw. We always do our best to give guests good experience. Thank you for sharing your comments regarding AC, we will check it. We hope to see you again to surprise you with our hospitality. Best regards, Wojciech Kawulka - Guest Experience Manager

Pleasant stay and nice location in city center. Walking distance to old town tourist attractions.

Customer review rating 4.5/5

Freddie N. Couples - 23/09/2019 AccorHotels review

Pleasant. Nice roof terrace on the 5th. floor overlooking the church but the seating benches are not comfortable.

Dear Guests, Thank you very much for sharing your feedback. We are very happy to hear that you appreciated your stay. We always do our best to create special experience for our guests. Best regards and see you soon, Wojciech Kawulka - Guest Experience Manager

3 nights at Wroclaw

Customer review rating 4.5/5

Tomas Business - 22/09/2019 AccorHotels review

very nice location, good service and tasty breakfast

Dear Tomas, Thank you very much for sharing your feedback. We are very happy to hear that you appreciated time which you spent together with us in Wroclaw. We always do our best to create the best possible experience for our guests and to help them make unforgettable memories from our city. We hope to have an opportunity to see you again during your future trips! Best regards, Marta Szczoczarz - Deputy Guest Experience Manager

Thank you for your hospitality.

Customer review rating 4.5/5

Masashi S. Business - 20/09/2019 AccorHotels review

First time for me to stay but it was really nice. Thank you for your hospitality.

Dear Masashi, Thank you very much for sharing your feedback. We are very happy to hear that you appreciated time which you spent together with us in Wroclaw. We always do our best to create the best possible experience for our guests and to help them make unforgettable memories from our city. We hope to have an opportunity to see you again during your future trips! Best regards, Marta Szczoczarz - Deputy Guest Experience Manager

Everything was great

Customer review rating 4.5/5

Peter L. Business - 19/09/2019 AccorHotels review

Friendly people, nice room, rich breakfast buffet

Dear Peter, We very much appreciate your comments regarding your stay at the Mercure Wrocław Centrum. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback about our staff :) We hope to see you again soon for another pleasurable journey with us. Best regards, Marta Szczoczarz - Deputy Guest Experience Manager

The staff were very helpful and accomodating

Customer review rating 4.5/5

Wanda Families - 17/09/2019 AccorHotels review

Excellent location, next to a shopping centre and trams/buses. The staff were very accommodating. As one of the rooms we booked for a family of 4 was a bit small, it was upgraded to a Junior Suite at a very reasonable cost. The manager of the restaurant was lovely. There was no kid's menu, but she was prepared to have anything made in a small portion for them. Would definitely recommend it.

Dear Wanda, We very much appreciate your comments regarding your stay at the Mercure Wrocław Centrum. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback about our staff :) We hope to see you again soon for another pleasurable journey with us. Best regards, Marta Szczoczarz - Deputy Guest Experience Manager
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