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Check-in from 14h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Underground garage: PLN 60 per day (Paying)
    • Public indoor parking (Paying)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 45  PLN
  • Fitness centre  (Nearby)

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Underground garage: PLN 60 per day (Paying)
    • Public indoor parking (Paying)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 45  PLN
  • Air Conditioning
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 8AM
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine

Leisure and activities

  • Fitness centre  (Nearby)
  • Jogging track  (Nearby)

Catering

  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 08:00-22:00
    • Opening hours : Week-end 08:00-22:00

Business services

  • 15 meeting room(s)
  • Congresses/conventions
    • Congress center
    • Conventions hotel
  • Copy/print service available
See all services

Hotel location

Our rooms

Standard Room with a city view, Superior Room with a city view.

  • 151 rooms
  • 151 non-smoking rooms
  • 1 rooms for people with reduced mobility
  • 93 family rooms
  • 1 connecting rooms
  • Extra bed in room for child
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Safe deposit box in room
    • TV with on-screen billing info
    • Radio in room
    • Remote control TV
    • WIFI in your room
    • Direct dial telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Automatic temperature control
    • High speed transmission line
    • RJ 45 outlet
    • Minibar
    • Shower
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.4/5 AccorHotels Rating Based on 3,004 reviews

Our guest reviews for Hotel Mercure Wroclaw Centrum

100% certified reviews from our guests

Find out more
AccorHotels certified review
Anonymous Business - 14/07/2017
« Standard business hotel :) »

stayed there for 4 nights on a business trip - good location near to city center - friendly personel - no open window but aircondition

AccorHotels certified review
Karen K. Friends - 12/07/2017
« Mrs Karen Kemp »

Everything was excellent from the moment we arrived until departure, Robert behind the car gave excellent customer service and was extremely polite

AccorHotels certified review
Anonymous Business - 10/07/2017
« Home away from home »

Hotel staffs try their best to cater to guest's needs

AccorHotels certified review
Giulio Business - 10/07/2017
« Generally Good »

the room was a little noisy at the second floor, facing a main Street. More noise insulation would be nice

AccorHotels certified review
Stig C. Business - 07/07/2017

I have stayed at Mercure for 4-5 times now. I like your hotel and friendly staff. During my 2nd stay i was encouraged to join Le Club AccorHotels and i did. I did not have any expectations of any special services but I was asked to state my personal preferences like e.g. having one large bed and staying on higher floor level, and i did. This week i got a room on 2nd floor with two separate beds...:-/ When i see that price is the same for one large bed room and two single bed room, then i don't understand why it makes sense for me (or anyone else) to state preferences... Just some thoughts :-) Best regards Stig Christiansen.

AccorHotels certified review
K T. Couples - 04/07/2017
« couldnt have been better »

this was our 2nd visit in 7 months, we came first in November 16 and after a very satisfying experience apart from the cold outside decided to return when the weather was more favourable , we were allocated room 427 and weren't disappointed, the room we found to be clean and was cleaned on all 3 days we were there also it had coffee and tea making facilities and mini bar plus a flat screen TV which we didn't use at all, the bed was extremely comfortable and the air con worked very well. Breakfast consisted of an hot and cold section and was everything we desired, lastly the staff at the hotel we found to be very helpful and polite which added to making our stay even more enjoyable.

AccorHotels certified review
Peti Business - 03/07/2017

I think your hotel in Wroclaw is in the best place in the city. The trams stops in front of the hotel. The parking place building is really cool and good, which is next to the building. The hotel is clean and exclusive, the stuff is courtly. The rooms has been cleaned every day :-)

AccorHotels certified review
Paul (. Business - 02/07/2017
« Hotel check in staff rude and do not care attitude. »

The room on the 6th Floor, so called Privilege room, too hot therefore unable to sleep. After arriving at 11.30pm and ten hours travelling, no iron available in my room and had to go to the 4th floor to iron my shirt. I had dinner in the Restaurant one evening, and I had to go to reception to open an account, then go back to sign for my food and then go back to settle my total account. I stay in a lot of Hotels and this is one of my worst experiences. The Reception staff do not raise their heads to greet people, and in my opinion require training with customer service skills. They need to understand the customer greater, and understand the pressures of travel and living in Hotels.

AccorHotels certified review
Martin T. Business - 30/06/2017
« Project manager quality »

Helt ok

AccorHotels certified review
Cathy Business - 30/06/2017
« Average stay »

I had dinner in the bar/restaurant one evening and the staff were lovely. The room was clean and the reception and bar area was nice and modern. However on arriving I noted the sitcom in the room wasn't working. I reported it to reception and asked them to fix while I was out at work. Came back and it wasn't. Temperatures in Wroclaw were very high and it was too difficult to sleep at night. After two nights I had to go to reception and tell them I was going to have to move to another hotel because I wasn't able to sleep as the aircon wasn't cooling the room. They simply said 'OK'. There was no apology or offer to move me to another room, or to help find me another hotel. So I searched an found somewhere else myself. I was annoyed I had to switch hotel in the middle of my week long stay. Our company have a corporate rate with the hotel and use it often, but unfortunately I will be recomending they no longer use the Mercure

AccorHotels certified review
Grzegorz Families - 27/06/2017
« Super hotel »

Great hotel with good location for business and pleasure

AccorHotels certified review
Anonymous Business - 26/06/2017
« GunaSb »

I had a good stay

AccorHotels certified review
Hristcheva Business - 24/06/2017
« Very positive surprise  »

I was offered an extremely comfortable room, which was beyonf my expectations

AccorHotels certified review
Imi H. A. H. M. S. T. B. Business - 23/06/2017
« SENIOR BUSINESS MANAGER »

As usual- great place next to the old Town, nice cuisine and great service.

AccorHotels certified review
Aoife Friends - 21/06/2017
« Great hotel but poor air con »

Great hotel. Staff were lovely. Clean rooms and nice robes. However, both of the rooms we stayed at (2 people per room) were much too hot. Even when it was not very hot outside, the room was boiling! The air con was set at the coldest temperature throughout our stay but this made no difference.

AccorHotels certified review
Jens B. H. Business - 21/06/2017
« As usually every services wasin aligment with my expectations. »

Kindly and politely reception and bar employees. Clean room as expected levels.

AccorHotels certified review
Keith F. Friends - 21/06/2017
« Wonderful stay »

The hotel is very well situated, only two or three hundred metres from the old town. Similar to other Mercures that I stayed in, the rooms were a good size and very quiet snd alwayd very clean. All the staff were very friendly particularly those in reception who really did try to advise and assist. The breakfasts were also very good with lots of fresh fruit and different mueslis. Stiĺl my favourite mid range chain.

AccorHotels certified review
George B. S. Friends - 21/06/2017
« A very pleasurable experience.  »

Very friendly staff, nice clean room coupled with an excellent breakfast. Perfect location for site seeing.

AccorHotels certified review
Anonymous Business - 20/06/2017
« good stay »

good stay with great parking

AccorHotels certified review
Edward T. Friends - 20/06/2017
« City Break »

The Mercure is convenient for the main attraction of the city , very comfortable hotel , very clean . Excellent breakfast , friendly staff - what more do you need

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