Hotel - Hotel Mercure Wroclaw Centrum
Mercure Hotel Mercure Hotel

Hotel Mercure Wroclaw Centrum

4.5/5 1,084 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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From 275.00 PLN Non member rate
From 247.50 PLN Member's rate Members’ Rate, join while you book
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Underground garage: PLN 60 per day (Paying)
    • Public indoor parking (Paying)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pets allowed 45  PLN
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Air Conditioning
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 8AM (Paying)
    • LATE CHECK-OUT UP TO 6PM (Paying)
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine

Leisure and activities

  • Fitness centre  (Nearby)
  • Jogging track  (Nearby)

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 08:00-22:00
    • Opening hours : Week-end 08:00-22:00

Business services

  • 15 meeting room(s)
  • Congresses/conventions
    • Congress center
    • Conventions hotel
  • Copy/print service available
See all services

Hotel location

Our rooms

Standard Room with a city view, Superior Room with a city view.

  • 151 rooms
  • 100% non-smoking hotel
  • 1 rooms for people with reduced mobility
  • 93 family rooms
  • 1 connecting rooms
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Safe deposit box in room
    • TV with on-screen billing info
    • Radio in room
    • Remote control TV
    • WIFI in your room
    • Baby bed
    • Direct dial telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Automatic temperature control
    • High speed transmission line
    • RJ 45 outlet
    • Minibar
    • Shower
    • Toilets
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.5/5 AccorHotels Rating 4,845 reviews

Our guest reviews for Hotel Mercure Wroclaw Centrum

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.5/5 TripAdvisor Rating 1,084 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Laurent L. Business - 15/02/2019 AccorHotels certified review
« An unforgettable breakfeast in a brand new hotel where the personnal make us feel at home »

very kind welcome Very good breakfeast, I love your waffels machine, your fruit juice machine, ..all these nice dishes...and a very nice " little extra" everyday , where we are proposed a cake of the day, a frit juice of the day ...a little surprised .. really nice to start the day like that.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Laurent L., Thank you very much for sharing such positive feedback. We are amazed to hear your words. In our opinion, breakfast is the most important meal of the day. How you start the day is how is the whole day! We love to start it in a creative and positive way. Thank you again for your feedback and we hope to see you soon :) Best regards, Wojciech Kawulka - Guest Experience Manager

Saul Business - 15/02/2019 AccorHotels certified review
« kind of old but in perfect conditions, nice room, excelent view, nice food. »

was really great being there with you, all the time that I spent there was really great, my room had a lovely view and the breakfast was really good.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Saul, Thank you very much for sharing your feedback. We are happy to hear that you appreciated your stay and spent such good time in our place. It is great that you appreciated our breakfast - the most important meal of the day! We can not wait to see you again in our city of dwarfs. Best regards, Wojciech Kawulka - Guest Experience Manager

Charlotte S. Business - 14/02/2019 AccorHotels certified review
« Always cosy to stay at the hotel »

Always great service an a good atmosphere- love it!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Charlotte S., Thank you very much for sharing your feedback. We are happy to hear that you appreciated your stay and spent such good time in our cosy hotel. We always do our best to create a special atmosphere. We can not wait to see you again in our city of dwarfs. Best regards, Wojciech Kawulka - Guest Experience Manager

Tom Families - 14/02/2019 AccorHotels certified review
« Best stay so far »

All was great. Nothing to complain about.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Tom, Thank you very much for sharing your feedback. We are happy to hear that you appreciated your stay and spent such good time in our place. We always do our best to create a special atmosphere. We can not wait to see you again in our city of dwarfs. Best regards, Wojciech Kawulka - Guest Experience Manager

Hillel Business - 14/02/2019 AccorHotels certified review
« Great stay »

Nice room, good breakfast and hospitality personel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Hillel, Thank you very much for sharing such positive feedback. Every time you are coming to our hotel we are very happy and proud that you decided to trust us again. We cant wait to see you again and surprise you during your next trips. Best regards, Wojciech Kawulka - Guest Experience Manager

Brigitte H. Business - 14/02/2019 AccorHotels certified review
« very very friendly staff »

Excellent! No claims Everything was perfect. We're coming again!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Brigitte H., Thank you so much for sharing your feedback. We are happy to hear that you enjoyed your stay so much and everything met your expectations. We were happy aswell to host you in Wroclaw and show you our hospitality. We love to share positive vibes all around us. We can`t wait to see you again in Wrocław! Best regards, Wojciech Kawulka - Guest Experience Manager

Mariusz Families - 12/02/2019 AccorHotels certified review
« Super »

Super

Our hotel has responded to the review
Our hotel has responded to the review

Szanowny Panie Mariuszu, Serdecznie dziękujemy za podzielenie się z nami swoją opinią na temat pobytu w naszym hotelu. Cieszymy się że udało nam się spełnić Pana oczekiwania. Do zobaczenia podczas kolejnych okazji we Wrocławiu! Pozdrawiam, Wojciech Kawulka - Guest Experience Manager

Peter K. Business - 11/02/2019 AccorHotels certified review
« Good business hotel close to the center and convinient for other conections »

It is a nice hotel with clean and comfortable roon. The staff i wellcoming and the hotel has a good breakfast. The small resturant in the hotel has a nice menu and good service.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Peter K., Thank you very much for sharing your feedback. We are happy to hear such positive review about our place, Mercure Wroclaw Centrum. It is great that you appreciated time which you spent together with us and that our effort met your expectations. We hope to see you again in Wroclaw, you can be sure that our city can surprise you at every season :) Best regards, Wojciech Kawulka - Guest Experience Manager

Zyg Business - 09/02/2019 AccorHotels certified review
« Once again in my favourite hotel in Wrocław »

I was two days in the junior suite- great place, apartment in good condition with great atmosphere inside and outstanding panorama window in living room. Outstanding during the day and night. A lot of good feelings. Winestone restaurant- as usual- fantastic staff, good food, vine...... Overall feelings stable- it's my favourite hotel in Wrocław.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Zyg, It was a pleasure for us (like always) to see you once again in Mercure Wrocław Centrum. Thank you for sharing your such positive feedback, we are happy that you appreciated your stay and atmosphere of our place. See you during your next trips to Wrocław ! Best regards, Wojciech Kawulka - Guest Experience Manager

Anna Business - 08/02/2019 AccorHotels certified review
« frequent business stays »

very good esp. with new rooms on the 3rd floor

Our hotel has responded to the review
Our hotel has responded to the review

Dear Anna, Thank you very much for sharing your feedback. We are happy to hear (and proud!) that our loyal guest is happy and enjoys spending time with us. We are always doing our best to create a special atmosphere and give our guests the best possible experience. We can not wait to see you again in Wrocław! Best regards, Wojciech Kawulka - Guest Experience Manager

Joe Business - 06/02/2019 AccorHotels certified review
« Very easy stay! »

Very easy stay in a nice hotel in an excellent location. Only minor issue was my key card not working but this was resolved instantly.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Joe, Thank you very much for sharing your feedback. We are happy to hear that you appreciated your stay. We hope to see you again during your next trips to our city of dwarfs. Best regards, Wojciech Kawulka - Guest Experience Manager

Anonymous Business - 01/02/2019 AccorHotels certified review
« stale air in the room »

Very Good reception, breakfast and resturant. The room was ok apart the stale air as soon as You enter in the room.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you very much for sharing your feedback. We are happy to hear that you appreciated your stay. Thank you for very warm words about our staff - it gives us a lot of motivation! Thatnk you as well for sharing notes about things which need to be improved. We hope to see you soon during your next trips to Wroclaw, Best regards, Wojciech Kawulka - Guest Experience Manager

Anonymous Business - 01/02/2019 AccorHotels certified review
« hotel under renovation »

Newly refurbished room but curtain does not quite fit window so a lot of light shines through

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you very much for sharing your feedback. We are happy to hear that you enjoyed our newly refurbished rooms. Thank you for sharing your comments, about needed improvements, this kind of feedback is the best one for us. We hope to see you soon during your next trips and surprise you with positive changes. Best regards, Wojciech Kawulka - Guest Experience Manager

Anonymous Business - 30/01/2019 AccorHotels certified review
« Good, efficient hotel! »

Good, reliable.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sir, Thank you for your wonderful review. We are more than happy that your visit in our hotel was pleasant. Feedback like yours is always very motivating for the whole team. It is our great hope that we will have another opportunity to welcome you again. Best Regards, Marta Szczoczarz - Deputy Guest Experience Manager

Prashanth Business - 28/01/2019 AccorHotels certified review
« Good stay, Nice location and great access to public transport. »

Good stay, Nice location and great access to public transport. Additional options in breakfast for Vegetarian folks will be better

Our hotel has responded to the review
Our hotel has responded to the review

Dear Prashant, Thank you for sharing your feedback. That is great that you enjoyed time which you spent together with us in Mercure Wrocław Centrum. Thank you for sharing your advices about additional vegetarian options during the breakfast - this kind of feedback gives us opportunity to improve our service. See you soon! Best regards, Wojciech Kawulka - Guest Experience Manager

Steve Friends - 27/01/2019 AccorHotels certified review
« Lovely hotel »

Hotel very clean and tidy. Staff very helpful and hotel perfectly located next to shopping centre and just a short walk to bars and restaurants

Our hotel has responded to the review
Our hotel has responded to the review

Dear Steve, Thank you very much for sharing your feedback. We are happy to hear that you appreciated your stay. We always do our best to create a special atmosphere and make our guests enjoy every moment of their time in Wrocław. We hope to see you soon in our city of dwarfs! Best regards, Wojciech Kawulka - Guest Experience Manager

Said Business - 27/01/2019 AccorHotels certified review
« Good Hitel and good experience »

Just one problem with Taxis we have to wait a lot of time for a taxis and sometimes we order 4 hours before and sometimes you found it in time and sometimes don’t found it in time.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Said, Thank you very much for sharing your feedback. We are happy to hear that you appreciated your stay. We always do our best to create a special atmosphere and make our guests enjoy every moment of their time in Wrocław. We hope to see you soon in our city of dwarfs! Best regards, Wojciech Kawulka - Guest Experience Manager

Antonio Business - 25/01/2019 AccorHotels certified review
« Excellent , nothing to add »

Strategic position close to the galleria Dominikanska Super kind staff Perfect quality cost rate

Our hotel has responded to the review
Our hotel has responded to the review

Dear Antonio, Thank you very much for sharing your feedback. We are happy to hear that you appreciated your stay. We hope to see you soon again in our city of dwarfs. Best regards, Wojciech Kawulka - Guest Experience Manager

Philippe Business - 25/01/2019 AccorHotels certified review
« Clean and friendly »

Easy check in and check out Drinks available Large room

Our hotel has responded to the review
Our hotel has responded to the review

Dear Philippe, Thank you very much for sharing your feedback. We are happy to hear that you appreciated your stay and our effort of the staff. We hope to see you soon again in our city of dwarfs. Best regards, Wojciech Kawulka - Guest Experience Manager

Family - 23/01/2019 TripAdvisor review
« As expected, hight Mercure standard »

Pros:- hard to beat location- great staff- very good breakfast- the PRIVILEGE rooms are worth recommendingCons:- the directions from the parking lot to the hotel entrance could be a LOT better- lack of pool/sauna area- the mattress makes a bit too much noise

Our hotel has responded to the review
Our hotel has responded to the review

Dear Michal, Thank you very much for sharing your feedback. We are happy to hear that you enjoyed your stay and had such good time. It is great that you appreciated breakfast - the most important meal of the day - and pros of our location. Thank you for sharing your comments about parking entrance - this kind of opinion is very useful for us. We hope to see you soon in Wroclaw, our beautiful city of dwarfs. Best regards, Wojciech Kawulka - Guest Experience Manager

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