Hotel Mercure Wroclaw Centrum 4 stars

TripAdvisor rating 4.5/5 1,120 reviews
Hotel Mercure Wroclaw Centrum
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This hotel is PLANET 21 Gold

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowed 45.00 PLN
  • 100% non-smoking hotel
  • Air conditioned
  • Reception open 24 hours a day
  • Early check-in/Late check-out
  • Laundry
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Leisure and activities
  • Fitness centre (Nearby)
  • Jogging track (Nearby)
Business services
  • 15 meeting room(s)
  • Congresses/conventions
  • Copy/print service available

Hotel location

Hotel Mercure Wroclaw Centrum

pl. Dominikanski 1
50-159
wroclaw
poland

Tel: +48713232700

Fax: (+48)71/3443681

Contact email

Check-in from 14h00

Check out up to 12h00

  • Centrum Turystyki Biznesowej :   E pl. Dominikanski

  • Main Railway Station :   122 pl. Dominikanski

  • Centrum Turystyki Biznesowej :   2,4,10, pl. Dominikanski

  • Main Railway Station :   2,4,8,11,17 pl. Dominikanski

  • By plane

    RUZYNE At 200km / 124.29 miles

  • By plane

    STRACHOWICE At 12km / 7.46 miles

  • By car

    BIELANY At 5km / 3.11 miles

  • By train

    WROCLAW GLOWNY At 1km / 0.62 miles

GPS :51.108999, 17.03957

Our accommodations

Standard Room with a city view, Superior Room with a city view.

Classic Room, newly renovated, double bed, sofa, city or cathedral view

  • Max. number of persons: x3
  • Area: From 16
  • Wireless internet in your room
  • High speed internet
  • Satellite/cable colour TV
  • Business Desk
  • Direct dial telephone(...)

Classic Room, 1 double bed, sofa, city view

  • Max. number of persons: x2
  • Area: From 20
  • Views: Historic side view, City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Satellite/cable colour TV
  • Business Desk
  • Direct dial telephone(...)

Classic Room, two separate beds, city or cathedral view

  • Max. number of persons: x2
  • Area: From 16
  • Views: Historic side view, City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Satellite/cable colour TV
  • Business Desk
  • Direct dial telephone(...)

Privilege Room - Newly renovated, 1 double bed, sofa, city/cathedral view

  • Max. number of persons: x3
  • Area: From 18
  • Views: Historic side view, City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Satellite/cable colour TV
  • Business Desk
  • Direct dial telephone(...)

Privilege Room - Newly renovated, 1 double bed, sofa, city view

  • Max. number of persons: x3
  • Area: From 20
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Satellite/cable colour TV
  • Business Desk
  • Direct dial telephone(...)

Apartment, balcony, city view, room with sofa, bedroom with double bed

  • Max. number of persons: x4
  • Area: From 62
  • Wireless internet in your room
  • High speed internet
  • Satellite/cable colour TV
  • Business Desk
  • Direct dial telephone(...)

Apartment, city/cathedral view, room with sofa, bedroom with double bed

  • Max. number of persons: x4
  • Area: From 40
  • Views: Historic side view, City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Satellite/cable colour TV
  • Business Desk
  • Direct dial telephone(...)

Our restaurants and bars

WINESTONE

Type of cuisine: International

Welcome to WINESTONE Bar and Restaurant! Discover the taste of dishes served on stone plates called les planches and indulge your senses with a specially selected collection of wines.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

WINESTONE

Photo non contractuelle / Strictly non binding

WINESTONE

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 15

  • Maximum size: 614 m²

  • Maximum capacity: 600 people

  • Maximum banquet capacity: 300 people

Find out more
Hotel Mercure Wroclaw Centrum Meeting Room

Our guest reviews for
Hotel Mercure Wroclaw Centrum

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.5/5

5,136 reviews

tripadvisor tripadvisor

TripAdvisor Rating 4.5/5

1,120 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Thank you!

Customer review rating 4.5/5

Tiina Business - 09/05/2019 AccorHotels certified review

I will recommend your hotel if someone I know is planning a trip to Wroclaw. People working there were nice, the room was great and the logation was perfect. Dziękuję!

Dear Tiina, Thank you very much for sharing your feedback. We are very happy to hear that you appreciated time which you spent together with us in Wroclaw. We always do our best to create special and unique atmosphere. We hope to see you soon in our city, you can be sure Wroclaw still has a lot of secrets which you can discover! Best regards, Wojciech Kawulka - Guest Experience Manager

Friendly staff, clean hotel and a good location.

Customer review rating 4.5/5

Duncan Couples - 08/05/2019 AccorHotels certified review

A nice hotel with helpful and friendly staff. The hotel is in a good location, only a short walk from the main square. The bed was too soft for my liking and would be the only negative thing I have to say.

Dear Dunca, Thank you so much for sharing your feedback. We always do our best to create a special and unique atmosphere for our guests while they are spending time in Wroclaw. We are proud and happy that you appreciated your stay.We are sorry to hear that the beds were not the best ones for you. We hope to see you really, really soon to give you another example of great polish hospitality :) Best regards, Wojciech Kawulka - Guest Experience Manager

A pleasant stay!

TripAdvisor rating 4.5/5

gabrielpB5332HI Family - 07/05/2019 TripAdvisor review

It was a pleasant stay. One thing: windows cannot open, so no fresh air could be provided. This is a minus! I do not understand why architects and owners allow this, when you might want to refresh the room air from time to time?

Dear gabrielpB5332HI, Thank you very much for sharing your feedback. We are happy that you appreciated your stay. We are very sorry to hear about your inconveniences regarding the windows, unfortunately it is how the hotel was built but we do our best to create the best possible experience to our guest and create the possibility for them to experience the true polish hospitality. We hope to see you again during your future stays. Best regards, Wojciech Kawulka - Guest Experience Manager

Maravilloso

Customer review rating 4.5/5

Anonymous Families - 05/05/2019 AccorHotels certified review

Very nice Room ,Hotel close to the City center, breakfast and service very good... We come surely again ... Thanks

Dear Guests Thank you very much for sharing your feedback. We are very happy to hear that you appreciated your stay. We always do our best to create special and unique atmosphere and share with our guest our polish hospitality. We hope to see you soon in Wroclaw, you can be sure our city has a lot of secrets which you can still discover and be surprised. Have a great day. best regards, Wojceich Kawulka - Guest Experience Manager

A great hotel to explore Wroclaw from

TripAdvisor rating 4.5/5

Magda0792 Business - 02/05/2019 TripAdvisor review

A friendly and very well located hotel. I had a nice large, recently refurbished room with a modern bathroom, clean and pleasnatly designed Everything worked well and staff were very helpful and well informed. You can walk to most Wroclaw sights from it, and there is plenty to see. There is also a good shapping centre just round the corner if you need it. I am already planning another stay there - a long weekend with my husband.

Dear Magda0792, Thank you very much for sharing your feedback. We are very happy to hear that you appreciated your stay and that everything met your expectations. We always do our best to give the best possible experience and show the true polish hospitality :) We hope to see you soon during your next trips! Best regards, Wojciech Kawulka - Guest Experience Manager

Great hotel in central Wroclaw

Customer review rating 4.5/5

Bobm Solo - 01/05/2019 AccorHotels certified review

The hotel is well within walking distance from the train station and only minutes away from the old town, cathedral island and Panorama Raclawicka. The rooms are large, clean and comfortable. The bathroom comes with full set of toiletries. Breakfast is a mix of the usual foods and local specialties. But what makes this hotel special is the staff, helpful, smiling, vibrant. Great short stay.

Dear BobM, Thank you very much for sharing your feedback. We are very happy to hear that you appreciated your stay. We always do our best to create special and unique atmosphere and share with our guest our polish hospitality. We hope to see you soon in Wroclaw, you can be sure our city has a lot of secrets which you can still discover and be surprised. Have a great day. best regards, Wojceich Kawulka - Guest Experience Manager

Pleasant hotel in good location.

Customer review rating 4.5/5

Mark Couples - 28/04/2019 AccorHotels certified review

Hotel is in a great location for Wroclaw old town. Friendly staff, reasonable choice of food at breakfast. Stayed in Privilege room, decent size and clean.

Dear Mark, Thank you very much for sharing your feedback. We are very happy to hear that you appreciated your stay. We always do our best to give our guests the best possible experience. See you soon during your next trips! Best regards, Wojciech Kawulka - Guest Experience Manager

Nice stay, comfortable room.

Customer review rating 4.5/5

Daniel Business - 24/04/2019 AccorHotels certified review

Nice comfortable room. very nice view. Bed was comfy. The room had everything I needed.

Dear Daniel, Thank you very much for sharing your opinion. We are very happy to hear that you appreciated your stay and it met your expectations. We hope to see you soon again in our city of dwarfs! Best regards, Wojciech Kawulka - Guest Experience Manager

Made the trip perfectly complete!

Customer review rating 4.5/5

Stephen S. Business - 23/04/2019 AccorHotels certified review

Simple parking option with easy access to rooms. Very curtious staff that helped at every turn. Truly a special place with the trip and stay.

Dear Stephen, Thank you very much for sharing your feedback. We are very happy to hear that you appreciated your stay. We always do our best to give our guests the best possible experience. See you soon during your next trips! Best regards, Wojciech Kawulka - Guest Experience Manager

April 2019 visit

Customer review rating 4.5/5

John S. Couples - 23/04/2019 AccorHotels certified review

Generally good. There was no hot water on the final morning of our stay.

Dear John, Thank you very much for sharing your feedback. We are very happy to hear that you appreciated your stay. We always do our best to give our guests the best possible experience. We would like to apologise again for lack of hot water in the morning - there was a huge problem in a whole city. See you soon during your next trips! Best regards, Wojciech Kawulka - Guest Experience Manager

From Wroclaw with love

Customer review rating 4.5/5

Kevin M. L. Couples - 23/04/2019 AccorHotels certified review

8

Dear Kevin, Thank you very much for sharing your feedback. We are very happy to hear that you appreciated your stay. We always do our best to give our guests the best possible experience. See you soon during your next trips! Best regards, Wojciech Kawulka - Guest Experience Manager

Breakfast

Customer review rating 4.5/5

Anandkumar Business - 22/04/2019 AccorHotels certified review

1.Omelette should be included in food menu , which is required for international travelers 2.It was promised during check-in that during check out my breakfast would be packed but it wasn't.

Dear Anandkumar, Thank you very much for sharing your feedback, we are happy to hear that in general you enjoyed your stay. We are sorry to hear about inconveniences which you met during your stay. We do have an omelette in our menu, it is on the list of the meal which are prepared for guest on their request. We are sorry to hear about the situation with the breakfast box, we will investigate this case to avoid similar situations in the future. We hope to see you soon again during your next trips, Best regards, Wojciech Kawulka - Guest Experience Manager

nice clean hotel

Customer review rating 4.5/5

Terry M. Couples - 21/04/2019 AccorHotels certified review

fab

Dear Terry, Thank you so much for sharing your feedback. We are amazed to hear such positive words. We always do our best to give our guests the best possible experience. See you during your next trips to WrocLOVE! :) Best regards, Wojciech Kawulka - Guest Experience Manager

Loud

Customer review rating 4.5/5

Adam Friends - 21/04/2019 AccorHotels certified review

Rooms were excellent and convenient. However, from the sounds of thing work was being carried out on the room above us which resulted in a lot of drilling, banging and noise.

Dear Adam, Thank you very much for sharing your feedback. We are happy to hear that you appreciated our rooms and service. We are finishing the renovation of our hotel, we are sorry to hear that the works disturbed your stay. We hope we will have another chance to see you during your future trips to Wroclaw and give you a perfect stay and example of polish hospitality. Best regards, Wojciech Kawulka - Guest Experience Manager

Modern Hotel In City Center With Excellent Breakfast

Customer review rating 4.5/5

Helen B. Business - 21/04/2019 AccorHotels certified review

Good servixe during check in and check out. Laundry service was good with reasonable price. Breakfast was excellent; i loved the slow juicer with carrot and ginger, and fresh fruits were available daily. Location is very good, walking distance to HP office and market square. Room was clean and modern, with church view unfortunately window had condensed water so I could not enjoy the view. But overall I am very satisfied with the hotel and will come back again when I am in Wroclaw.

Dear Helen, Thank you so much for sharing your feedback. We are amazed to hear such positive words. We always do our best to give our guests the best possible experience. See you during your next trips to WrocLOVE! :) Best regards, Wojciech Kawulka - Guest Experience Manager

Not up to the level

Customer review rating 4.5/5

Sakthitharan M. Business - 20/04/2019 AccorHotels certified review

Restaurant service is pathetic especially a waiter in the restaurant doesn't have manners to how to talk to the guest. I asked him that where is the sugar. He horribly yelled that it's on the table. I have been travelling to many countries and stayed lot of big hotels. Nowhere i got this response.

Dear Sakthitharan M., Thank you very much for sharing your feedback. We are very to hear that your stay did not meet your expectations. Could you please contact me directly via e-mail h3… and give me more details about the situation. I would like to act quickly to find the solution for this situation. I hope you will give us another chance to show you example of polish hospitality. Waiting for your response, best regards, Wojciech Kawulka - Guest Experience Manager

Very good

Customer review rating 4.5/5

Anonymous Business - 18/04/2019 AccorHotels certified review

Good service, light and clean hotel. Good breakfast.

Dear Guest, Thank you so much for sharing your feedback. We are amazed to hear such positive words. We always do our best to give our guests the best possible experience. See you during your next trips to WrocLOVE! :) Best regards, Wojciech Kawulka - Guest Experience Manager

Business trip in Wroclaw

Customer review rating 4.5/5

K. P. Business - 15/04/2019 AccorHotels certified review

The Hotel is good and in a good location. The staff is making you feel welcome and with a good service level. The hotel also offers a good alternative for dinner if you do not want to walk down to the center.

Dear P., Thank you very much for sharing your feedback. We are happy to hear that you appreciated your stay. We always do our best to create a special and unique atmosphere. See you during your next trips to our city, Best regards, Wojciech Kawulka - Guest Experience Manager

Visit Wroclaw

Customer review rating 4.5/5

Benny M. F. Business - 15/04/2019 AccorHotels certified review

Very good location - nice room and very friendly staff

Dear Benny, Thank you very much for sharing your feedback. We are happy to hear that you appreciated your stay. We always do our best to create a special and unique atmosphere. See you during your next trips to our city, Best regards, Wojciech Kawulka - Guest Experience Manager

Wonderful Mercure in the heart of Wroclaw

TripAdvisor rating 4.5/5

anddre2018 Business - 15/04/2019 TripAdvisor review

Nice hotel near to Old Town. First in my life I was a guest of the day and it was very exciting! Room was upgraded to big apartment with different kind of presents:) Many thanks to all personal of the hotel. I felt like I'm most expectable guest.

Dear anddre2018, Thank you very much for sharing your feedback. We are happy to hear that you appreciated your stay and everything met your expectations. We love to surprise our guests, we are amazed that you felt such positive vibe in our hotel. See you next time! Best regards, Wojciech Kawulka - Guest Experience Manager
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