Hotel - ibis Katowice Zabrze
Ibis Hotel Hotel Ibis Hotel Hotel

ibis Katowice Zabrze Hotel

4.0/5 270 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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From 152.10 PLN Non member rate
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Services in the hotel and nearby

Check-in from 12h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Outdoor car park PLN 15 per day (Paying)
    • Private enclosed outdoor parking (Paying)
    • Public outdoor parking
    • Bus/coach parking area
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • pets allowed 20  PLN
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
  • Airport shuttle
    • KRAKOW BALICE (Paying)
    • PYRZOWICE (Paying)
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 9AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine
  • Cash machine  (Nearby)

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)

Business services

  • 1 meeting room(s)
  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

  • 114 rooms
  • 100% non-smoking hotel
  • 3 rooms for people with reduced mobility
  • 4 connecting rooms
  • Extra bed in room for child
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Bathroom doors 32 inches wide
    • Web TV
    • Radio in room
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Phone with 2 handsets in room
    • Cordless telephone
    • Direct dial telephone
    • Baby bed
    • Printer
    • Fax machine
    • RJ 45 outlet
    • Toilets
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.4/5 AccorHotels Rating 2,526 reviews

Our guest reviews for ibis Katowice Zabrze

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 270 reviews
Notley_lad Business - 06/12/2018 AccorHotels certified review
« Another good stay »

Stayed here a few times previously and as always it was a perfectly pleasant experience. Check in was a little slow and laborious, but otherwise all went well. the room was OK - one of the more dated ones -but clean, warm and comfortable. So no real problems there. Dinner & Breakfast were fine too.

Carl C. Business - 03/12/2018 AccorHotels certified review
« Excellent »

Faultless really enjoyed my stay

Ed Solo - 03/12/2018 AccorHotels certified review
« Great value »

Comfortable, cheap, friendly and near the railway station. Exceeded expectations.

Coventry Business - 13/11/2018 AccorHotels certified review
« Disappointing »

We let the hotel know in advance that one of my colleagues needed a gluten-free breakfast. When we arrived and asked about it we were told that they couldn't do anything - not even provide gluten free bread. We asked the next day but they remained adamant that they couldn't help in any way. I sent an email to the customer services at Accor but did not get e reply. Towels in bedrooms weren't changed. The bar was advertised as being open 24 hours a day but they could only provide water after 11pm.

Our hotel has responded to the review
Our hotel has responded to the review

Dear REBECCA B., Thank you for taking the time to tell us about your experience at the ibis Katowice Zabrze. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Hotel Manager

Robert Business - 08/11/2018 AccorHotels certified review
« Good Location for our purpose, nice staff & clean hotel »

The staff at Ibis are very nice and helpful. Good breakfast and very clean hotel. The location for our purpose was excellent.

Our hotel has responded to the review
Our hotel has responded to the review

Dear ANTHONY F., We very much appreciate your comments regarding your stay at the ibis Katowice Zabrze. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hotel Manager

Notley_lad Business - 25/09/2018 AccorHotels certified review
« A perfectly pleasant stay and a good buffet breakfast »

Room was perfectly adequate for a short stay. Bed was clean and comfortable. Wifi was fine and there were plenty of power points. Bathroom was a little dated, but importantly, it was clean and functional. Breakfast was fresh, varied, plentiful and tasty. The only issue is there is only one coffee machine and it is a bean to cup so it makes great coffee (a real plus feature) but takes a little time to make each cup so at busy times there can be bit of a queue for coffee - but at least it is worth the wait! Dinner in the restaurant was perfectly pleasant and service was good. Check in was a little slow and the receptionist forgot my welcome voucher and also wasn't keen to open a "tab" for me to charge dinner.. then they forgot to do it anyway and the restaurant had to chase this up when trying to close the check. All in all fine it was a satisfactory, but not brilliant, stay.

Friends getaway - 18/09/2018 TripAdvisor review
« location very good »

positio9n of TV in the room to low, bathroom dirty not proper cleaned ( as evidence took the picture), missing piece of paper plus pencil as standard for Accor hotels, hand towel missing, Warning signs- elevator only in polish. Outside display prize 99 zl is not correct , is related to earlier booking min 1 months - Personnel OK, however not full familiar for the welcome vaucher

Zibi Families - 13/08/2018 AccorHotels certified review

Staff members quite rude during check in expressing doubts if our stay had been paid. When things explained no apology. Towels feel like old rugs. Buffet choices monotonous and limited.

Tamara F. Families - 12/07/2018 AccorHotels certified review
« breakfast was exellent »

Hi! This is not our first visit into this hotel, we are your loyal customers. Usually, we receive a room with extra bed for child in your hotel. For this extra bed we don't need write special inquiry 1. In this time, we traveled with 9 years old child. We write all information about guest quantity and child age in reservation form. But, we have got a usual double room with only one bed for all 3 persons. Hotel personal explain us about special inquiry requirement for extra bed, but in my opinion, it is clear – 1 bed is too small for two adults and 9 years old child. Hotel personal has all information for extra bed reseration for us, but didn’t do this. We must sleep all together in one bed, it was upset for us. 2.In bathroom floor and walls was many hairs from other guests. Toilet boul was not cleaned too. The hotel is not new and not expensive, but cleaning could be better, usually everything was clean. 3.In the morning, when we carried our baggage to car, our child was in room for this time, it was earlier 10 o'clock a.m. When I was come to room, clean servise was in our number!!! Why? We don't handed over keys , and time was 9:30 a.m. The child doesn't speak Polish, and certainly he hasn't understood what occurs. The cleaner has left room only when I come and tell him about it. All this was before departure time, till 10 o'clock

Andrzej Business - 25/06/2018 AccorHotels certified review
« Good »

Ok

Iain H. Business - 10/06/2018 AccorHotels certified review
« As usual fulfilled expectations »

Wherever and whenever I stay in an Ibis hotel I can be guaranteed of slick service and a good night's sleep. Ibis Katowice Zabrze is no exception to this rule and the breakfast is also good - helped this time by being able to enjoy it on the sunshine of the hotel terrace.

Solo travel - 07/06/2018 TripAdvisor review
« Excellent »

Nice and quiet hotel, good breakfast, location is perfect for concert in dom muziky tanca. Price was excellent. Realy recomend . I will be back to this hotel for my purpuse to concerts in zabrze. Excellent

Ofer C. Solo - 06/06/2018 AccorHotels certified review
« Excellent hotel for the price »

The room was clean. Breakfast was good, close to main train station and shoppig mall

Anonymous Solo - 30/05/2018 AccorHotels certified review
« Good stay »

Fine, hotel needs a update though

David Families - 14/05/2018 AccorHotels certified review
« Perfect hotel with awful staff »

It is amazing hotel for a few nights! Clean and cozy. ;-) But the staff is really bad.. and it is really bad for a few years..... receptionist is 5/10 (she was sometimes smiling), but the restaurant lady was really NOT worth this hotel.. when my wife comes down for a morning coffee, her answer was "NOT NOW!" with a HUGE amount of arogancy and she continued with her work on a computer... Like i said, Staff is bad for a years.. and when you hire new people, they are learning from the old staff, so it is the same and you are learning new "arogant staff"... Kick them away all and learn the new staff from scratch!!

Łukasz Couples - 27/02/2018 AccorHotels certified review
« Super »

Super

Andrii Solo - 26/02/2018 AccorHotels certified review
« Exelent hotel »

Easy to ride to any place of Silesia, good staff, cheap prices, cozy rooms

Alasdair W. Couples - 17/02/2018 AccorHotels certified review
« Good hotel in city centre with parking »

Comfortable hotel with adequate facilities.

Michael I. Couples - 08/01/2018 AccorHotels certified review
« The 7 nights stay at Ibis Zabzre was good and the staff were excellent and lived up to expectation.We enjoyed our stay »

The staff were friendly ,polite and helpful at all times. The place in entirety was clean and well kept, we were happy we made such a good choice.

Our hotel has responded to the review
Our hotel has responded to the review

Dear MICHAEL i., We very much appreciate your comments regarding your stay at the ibis Katowice Zabrze. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Janusz Migacz General Manager

Zanis Couples - 03/01/2018 AccorHotels certified review
« Quite »

It was good time cause the area is pretty quite what I really love and the shops is by the side of hotel really comfortable got to main train station and good connections to another places

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