Hotel - Novotel Krakow Centrum
Novotel Hotel Novotel Hotel

Novotel Krakow Centrum Hotel

4.5/5 1,974 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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From 328.50 PLN Member's rate Members’ Rate, join while you book
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
  • Parking
    • Parking garage PLN 50 per day (Paying)
    • Bus/coach parking area (Paying)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pets allowed
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • German
    • English
    • French
    • Polish
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 8 AM (Paying)
    • LATE CHECK-OUT UP TO 5 PM (Paying)
  • Shoe shine machine
  • Boutiques/shopping
    • Cash machine
    • Beauty salon (Paying)
  • Concierge

Leisure and activities

  • Indoor heated pool
  • Fitness centre
  • Well-being
    • Jacuzzi
    • Massage (Paying)
    • Sauna
  • Other sports activities
    • Bicycles rental (Paying)
    • Bike rack facilities

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24:00
    • Opening hours : Week-end 24:00

Business services

  • 8 meeting room(s)
  • Web Corner on a Mac
  • Business centre
    • Business center with support staff
    • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

Spacious, adaptable and with contemporary design, Novotel rooms truly are a place for living, perfect for all your needs.

  • 198 rooms
  • 100% non-smoking hotel
  • 6 rooms for people with reduced mobility
  • 21 family rooms
  • 38 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Free in-room mineral water
    • Bathroom doors 32 inches wide
    • Telephone
    • Radio in room
    • Opening windows
    • Remote control TV
    • WiFi in your room
    • Radio in bathroom
    • Cordless telephone
    • Direct dial telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Baby bed
    • High speed transmission line
    • Iron in room
    • Coffee/tea making facilities
    • Minibar
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.5/5 AccorHotels Rating 4,012 reviews

Our guest reviews for Novotel Krakow Centrum

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.5/5 TripAdvisor Rating 1,974 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Timothy S Solo travel - 12/08/2018 TripAdvisor review
« Excellent hotel »

Novotel Hotel center is a brilliant 4 star hotel in an awesome location. It overlooks the river and yet is close to the castle and about a 10 minutes walk to the old town. The amenities at the hotel are excellent.

James S. Solo - 06/08/2018 AccorHotels certified review
« Beautiful hotel »

Excellent facilities overlooking the river.

Tonymeola Families - 05/08/2018 AccorHotels certified review

The hotel was clean, room was nice and breakfest was allright, that´s all what i need when i booked hotel.

N. Business - 04/08/2018 AccorHotels certified review
« Very good stay »

Very good service and rooms

Anonymous Families - 03/08/2018 AccorHotels certified review
« Hogh level hotel »

Enjoy very much we get superior rooms and it was perfect! Clean big elegant

Sd Couples - 10/07/2018 AccorHotels certified review
« Relaxing break in a comfortable and pleasant hotel »

Excellent food - breakfast and dinner. Staff were friendly and efficient, though perhaps too quick at taking away plates and cups at breakfast. Bar area lively, good atmosphere to watch world cup. Bedroom was clean and comfortable with lovely views.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sir, We very much appreciate your comments regarding your stay at the Novotel Krakow Centrum. I am glad you like our food, we do our best to provide the best possible quality. I hope you will be our Guest once again. Sincerely, Jakub Głowacki Guest Experience Manager,

Anita L. Friends - 09/07/2018 AccorHotels certified review
« Close to perfect! »

We had a lovely stay at your hotel. The rooms were nice and comfortable. The pool area was lovely and clean (!). The breakfast was nice... we missed bacon thou. And not to meantion the staff! SO friendly and helpful. There was a bartender that was there one evening, he was extremely service minded. The staff in the reception was also really lovely. We didn't get his name, but we would espcially like to meantion the guy a bit on the plus side. He was SO friendly and had a lovely energy. The only minus with out stay, was that the bathroom in our room wasn't cleaned well. There was dirty staines on the walls next to the mirror, and on the mirror. Other then that, impeccable! We allready recommended your hotel to several people considering to visit Krakow. We would love to come back! Thank you!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs Anita, Thank you for taking the time to share your feedback. We very much appreciate your positive comments regarding your stay at the Novotel Krakow Centrum. If you decide to stay again in our hotel, we encourage you to rent scooters that are available 24 hours a day in the lobby of our hotel. It is an ideal means of transport for children and adults. We hope to welcome you back to our hotel very soon! Sincerely, Stolarczyk Lena Front Office Department

Family - 09/07/2018 TripAdvisor review
« nice view on the castle »

Novotel Centrum may be not the most luxurious hotel in the world, but it offers cosy atmosphere and - if you are lucky enough - view of the magnificent Wawel castle. Walking distance to the Market Square or Kazimierz makes is perfect location for business or private stay.

Anonymous Couples - 07/07/2018 AccorHotels certified review
« Great location and the staff were helpful and friendly. »

Hotel was great, but the A/C in our room was not so great.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs Patricia, Thank you for taking the time to share your feedback.Please let us express our sincerest apologies for all inconveniences that occurred during your stay. We appreciate that you are sharing your concerns and we hope that you will give us the opportunity to serve you even better during your next stay. We heartily invite you again to our hotel to get acquainted with the new SPA offer, you will find there a wide range of massages based on natural cosmetics. We hope to welcome you back to our hotel very soon! Sincerely, Stolarczyk Lena Front Office Department

Ewa R. Families - 04/07/2018 AccorHotels certified review
« Excellent few days in Krakow »

Wonderful stay in a fantastic room, Terrace Suite with Wawel view.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs Ewa, Thank you for taking the time to answer our questionnaire. We very much appreciate your positive comments regarding your stay at the Novotel Krakow Centrum. Positive feedback from satisfied clients is our greatest reward - thank you. We heartily invite you again to our hotel to get acquainted with the new SPA offer, you will find there a wide range of massages based on natural cosmetics. We hope to welcome you back to our hotel very soon! Sincerely, Stolarczyk Lena Front Office Department

B. H. Families - 04/07/2018 AccorHotels certified review
« Extremely Satisfied »

Friendly staff. Excellent dinner.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sir H., Dear Guest, Thank you for taking the time to share your feedback. If you decide to stay again in our hotel, we encourage you to rent scooters that are available 24 hours a day in the lobby of our hotel. It is an ideal means of transport for children and adults. We hope to welcome you back to our hotel very soon! Sincerely, Stolarczyk Lena Front Office Department

Business - 03/07/2018 TripAdvisor review
« Good Location & Good Room »

Room - Simple & Good. Location - Very close to Old town and quite easy access. Staff - More or Less Ok. If Hotel has more staff to assist, then will be much better. And hotel must also have bell boy & such service for guest.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Shubham B, Thank you very much for your review and feedback. We really appreciate it and hope you will stay with us again in the future. Best regards, Wojtek Kogut Guest Experience Manager Krakow

Anonymous Business - 02/07/2018 AccorHotels certified review
« Very friendly, comfortable and convenienT »

Very nice stay. Staff was friendly and helpful. room was pleasant and comfortable. Location was convenient. Breakfast buffet was excellent.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sir Robert, Thank you for taking the time to answer our questionnaire. We very much appreciate your positive comments regarding your stay at the Novotel Krakow Centrum. Positive feedback from satisfied clients is our greatest reward - thank you. If you decide to stay again in our hotel, we encourage you to rent scooters that are available 24 hours a day in the lobby of our hotel. It is an ideal means of transport for children and adults. We look forward to welcoming you again at Novotel. Kind Regards, Stolarczyk Lena Front Office Department

Charlotte Families - 02/07/2018 AccorHotels certified review
« Great »

Friendly staff and great location.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs Charotte, Thank you for taking the time to share your feedback. We heartily invite you again to our hotel to get acquainted with the new SPA offer, you will find there a wide range of massages based on natural cosmetics. We hope to welcome you back to our hotel very soon! Sincerely, Stolarczyk Lena Front Office Department

Anonymous Business - 30/06/2018 AccorHotels certified review

Very noisy room

Steve Couples - 29/06/2018 AccorHotels certified review
« Very comfortable as usual, staff extremely friendly and helpful. Only point loss was due to the price of a beer which was disproportionate for Poland »

As above

Peric Business - 29/06/2018 AccorHotels certified review
« Could be better »

Very kind stuff

António G. Families - 29/06/2018 AccorHotels certified review
« All family love the hotel »

Very Good service Fantástic breakfast Kids love SPA Very clean room One of te Best novotel I stayed I Shure recomend it.

Catfab Couples - 27/06/2018 AccorHotels certified review
« Luscious feel with all conveniences. »

Very large room, comfortable bed, spacious bathroom with good cleaning. Swimming pool and sauna are wonderful. Good location.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sir C., Thank you for taking the time to answer our questionnaire. We very much appreciate your positive comments regarding your stay at the Novotel Krakow Centrum. If you decide to visit our hotel again, we encourage you to take advantage of the training at our gym, which will be run by a personal trainer. A properly prepared set of exercises will certainly satisfy you and will allow you to start the day with a smile on your face. We hope to welcome you back to our hotel very soon! Sincerely, Stolarczyk Lena Front Office Department

Malcolm Couples - 27/06/2018 AccorHotels certified review
« Krakow long weekend at Novotel Centrum »

Really enjoyed our stay at this hotel. All the staff were friendly and helpful. Breakfast was great with a big choice including dairy free options. Liked the pool and jacuzzi and for more exercise we borrowed the push along scooters from reception - these are a great way to get around especially if you go through the park areas to get to the top of town.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sir Malcolm, Thank you for taking the time to share your feedback. We heartily invite you again to our hotel to get acquainted with the new SPA offer, you will find there a wide range of massages based on natural cosmetics. We also encourage you to follow our profile on Facebook. We hope to welcome you back to our hotel very soon! Sincerely, Stolarczyk Lena Front Office Department

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