Novotel Krakow Centrum Hotel 4 stars

TripAdvisor rating 4.5/5 2,192 reviews
Novotel Krakow Centrum
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Hotel extras

  • Short walk to the Old Town

  • Refurbished Fitness Center

  • Parking garage

  • Free high speed WIFI Internet

  • Bicycle rental for guests

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowed 40.00 PLN
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-out
  • Shoe shine machine
  • Boutiques/shopping
  • Concierge
Leisure and activities
  • Swimming pool
  • Fitness centre
  • Well-being
  • Beach and water sports
  • Other sports activities
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • 8 meeting room(s)
  • Web Corner on a Mac
  • Business centre
  • Copy/print service available

Hotel location

Novotel Krakow Centrum

UL. Tadeusza Kosciuszki 5
30-105
krakow
poland

Tel: +48122992900

Fax: (+48)12/2992999

Contact email

Check-in from 14h00

Check out up to 12h00

  • KRAKOW GLOWNY RAILWAY STATION :   2 JUBILAT

  • By plane

    BALICE At 15km / 9.32 miles

  • By car

    A4 At 14km / 8.7 miles

  • By train

    DWORZEC GLOWNY At 5km / 3.11 miles

  • By train

    KRAKOW GLOWNY At 2.5km / 1.55 miles

GPS :50.054624, 19.925911

Our accommodations

Spacious, adaptable and with contemporary design, Novotel rooms truly are a place for living, perfect for all your needs.

Standard room with 1 queen-size bed and free Internet access

  • Max. number of persons: ‌2
  • Area: From 25
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Standard Room with two beds and complimentary Internet access

  • Max. number of persons: ‌4
  • Area: From 25
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Executive Room with queen-size bed and free high-speed WIFI

  • Max. number of persons: ‌2
  • Area: From 25
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Suite with terrace overlooking Wawel Castle

  • Max. number of persons: ‌6
  • Area: From 80
  • Views: River side, City side, Panorama view *
  • Most of the accommodation: Terrace *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Executive Suite

  • Max. number of persons: ‌4
  • Area: From 50
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

MyRoom by Agnieszka: Family room / Executive Suite with 1 queen size bed

  • Max. number of persons: ‌4
  • Area: From 50
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Our restaurants and bars

NOVO SQUARE LOUNGE BAR

Type of cuisine: International

Modern interior, full of natural light with a cozy atmosphere - a perfect place for a business lunch or a romantic dinner for two. Younger guests can enjoy their own kids' menu.

Lunch

12:00 - 16:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

16:00 - 23:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

NOVO SQUARE LOUNGE BAR

Photo non contractuelle / Strictly non binding

NOVO SQUARE Lounge Bar - discover a place where life tastes better.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 8

  • Maximum size: 146 m²

  • Maximum capacity: 180 people

  • Maximum banquet capacity: 80 people

Find out more

Our guest reviews for
Novotel Krakow Centrum

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.5/5

4,985 reviews

tripadvisor tripadvisor

TripAdvisor Rating 4.5/5

2,192 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Fabulous!

Customer review rating 4.5/5

Ks Business - 18/06/2019 AccorHotels certified review

Nice clean room, great selection at breakfast. Guy at the bar, Gzregorz was an absolute delight. Service in restaurant could improve a little but overall we really enjoyed our stay.

Dear Sir, Thank you for amazing review! We are glad we fulfiled your expectations! I will personally pass on your kind words to Grzegorz. We look forward to welcoming you again at Novotel. Best regards, Anna Jędruch Front Office Department

sehr schön

Customer review rating 4.5/5

O. Business - 17/06/2019 AccorHotels certified review

It is a very nice place to stay. Clean with good customer service

Dear Sir, Thank you for your opinion. We are glad you had a great experiences at Novotel Kraków Centrum. We look forward to welcoming you again at Novotel. Kind regards, Anna Jędruch Front Office Department

Novotel Krakow

TripAdvisor rating 4.5/5

marklE3005WJ Family - 17/06/2019 TripAdvisor review

Friendly staff with nice lounge area, rooms as well as rest of property was clean and well maintained. It was Hot while we were in Krakow and the air conditioning unit had a hard time keeping up. all in all an enjoyable experience

Dear marklE3005WJ, Thank you for your kind words and recommendation. We are happy you spent a great time at Novotel Kraków Centrum. We look forward to welcoming you again soon. Best regards, Anna Jędruch Front Office Department

Fantastic

Customer review rating 4.5/5

Thomas B. Business - 13/06/2019 AccorHotels certified review

Beautiful room made up to a high standard everyday. Very friendly staff who are always willing to go the extra mile

Very good stay

Customer review rating 4.5/5

Kasia Business - 12/06/2019 AccorHotels certified review

Great location, great breakfast, great service!

Szanowna Pani Katarzyno, Bardzo dziękujemy za podzielenie się z nami Pani opinią. Jest nam niezmiernie miło czytać tak pozytywne komentarze. Cieszymy się, że spełniliśmy Pani oczekiwania. Serdecznie zapraszamy ponownie. Z wyrazami szacunku, Anna Jędruch Front Office Department

Excellent hotel in Krakow (Novotel Krakow Centrum)

Customer review rating 4.5/5

Robertow Business - 11/06/2019 AccorHotels certified review

As during my previous stay in this hotel, I was delighted by the quality of rooms (this time of type executive) and breakfasts. Rooms are very clean, modern, comfortable, and cosy. Beds are more than comfortable, with nice bed sheets, pillows, and quilt. It was a pleasure to return to my room after the whole day out, I even was looking forward to it. As always, the staff is extremely friendly and they event remember you from your previous stay. My next say in Krakow will surely be in Novotel Krakow Centrum.

Dear Sir, Thank you for your amazing review! We are happy you enjoyed stay with us! We very appreciate your kind words about the hotel and Staff. We will do all we can to make your next stay as good as previous. We hope to welcome you back to our hotel very soon! Best regards, Anna Jędruch Front Office Department

very good everything

Customer review rating 4.5/5

Aivar H. Solo - 08/06/2019 AccorHotels certified review

i had really nice my first stay in Accor Hotel chain. Front desk was extreme helpful with everything. Nice room upgrade and breakfast. Location also very good, for all kind of transport.

Dear Sir, Thank you for taking the time to share your feedback. We reallly appreciate your kind words. We are glad you enjoyed stay with us. Welcome back to Novotel Kraków Centrum soon! Kind regards, Anna Jędruch Front Office Department

Beautiful location, excellent staff and facilities

Customer review rating 4.5/5

Philip Business - 08/06/2019 AccorHotels certified review

The room was very nice clean with all amenities one would need. The location of the hotel is beautifully situated with fantastic access to beautiful parts of the city only a short walk away. The staff were all extremely friendly and helpful. Would recommend and will return. Thank you.

Dear Mr. Philip, Thank you for your amazing feedback. We are glad we fulfiled your expectations. We hope to welcome you back to our hotel very soon! Best regards, Anna Jędruch Front Office Department

Very pleased with our stay in this hotel

Customer review rating 4.5/5

Sue Families - 08/06/2019 AccorHotels certified review

This is a very well located hotel overlooking the river and only a short distance from the old town. The room was large and well maintained and the facilities were excellent. There was a large range of foods available for breakfast and chefs on hand to make eggs/omelettes how you wanted. The pool, jacuzzi and sauna areas were clean and well managed. Overall we were very impressed with the hotel and the staff and would be happy to return here.

Dear Madam, Thank you for your amazing review. We appreciate it! We are glad you enjoyed stay at Novotel Kraków Centrum. We hope to welcome you back to our hotel very soon. Kind regards, Anna Jędruch Front Office Department

Fantastic place for business trip to Krakow

Customer review rating 4.5/5

Jose L. Business - 07/06/2019 AccorHotels certified review

Gret hotel and great room. Also the swimming pool and sauna are worth to mention

Dear Sir, Thank you for kind words abot you stay at Novotel Kraków Centrum. We are glad you enjoyed stay with us. We hope to welcome you back to our hotel very soon! Best regards, Anna Jędruch Front Office Department

A welcoming and Peaceful Stay

Customer review rating 4.5/5

Andrew Business - 31/05/2019 AccorHotels certified review

A modern stay, greeted by friendly staff with electronic tablets roaming around the reception area, rather than the traditional check in desk. Room was clean, comfortable and quiet. Breakfast was kept well stocked with a wide range of choice of food on offer. Check out was seem less, quick and efficient and having the bill emailed was effective and good for the planet.

Dear Mr. Andrew, Thank you for your feedback. We are glad you had a great stay at Novotel Kraków Centrum. Thank you for appreciate our modern mobile form of the reception. We hope to welcome you back to our hotel very soon! Kind regards, Anna Jędruch Front Office Department

Very Convenient City Hotel / value for money questionable

Customer review rating 4.5/5

Hki Business - 30/05/2019 AccorHotels certified review

This is my preferred Accor city hotel in Kraków, nevertheless room prices tend to be extremely /too high during the summer season.

Dear Sir, Thank you for your review. We really appreciate your comment. We are glad you enjoyed stay with us. We look forward to welcome you again at Novotel. Kind regards. Anna Jędruch Front Office Department

Great view

TripAdvisor rating 4.5/5

jordanwin1 Family - 29/05/2019 TripAdvisor review

We travelled with family, used 3 rooms in the hotel but the brother in law opted out for a non hotel rental option. To accommodate all 10, used one of the terrasse suites, great accommodation, the dining room, kitchen and of course the outdoor terrasse. Perfect way to see Krakow with family.

Dear jordanwin1, Thank you for your opinion. We really appreciate your kind words about the hotel. We look forward to welcome you again at Novotel. Kind regards, Anna Jędruch Front Office Department

Good hotel, good location, excellent pool and friendly staff

Customer review rating 4.5/5

Richard_c Couples - 28/05/2019 AccorHotels certified review

Arrived mid evening, check in was quick and easy, room much bigger than expected in a city hotel. Breakfast was good, as expected of Novotel, pool and fitness facilities better than most. Enjoyed our stay.

Dear Sir, Thank you for your kind words! We really appreciate your good opinion. We are glad you enjoyed stay with us. We look forward to welcome you again at Novotel. Kind regards, Anna Jędruch Front Office Department

Hotel ok

Customer review rating 4.5/5

Anonymous Business - 27/05/2019 AccorHotels certified review

All ok except breakfast- a lot of not cleaned tables (2 days in a row) and no stuff to clean. When the lady finally came she was walking around and didn't take a single thing from the tables to release for other guests.

Dear Sir, Thank you for taking the time to answer our questionnaire. We very much appreciate your positive comments regarding your stay at the Novotel Krakow Centrum. Welcome back to us again soon! Best regards, Anna Jędruch Front Office Department

Great stay and very friendly

Customer review rating 4.5/5

Richard C. Business - 26/05/2019 AccorHotels certified review

Friendly and great location, food and room excellent

Dear Mr. C., Thank you for your review. We are glad you had a great stay with us. We look forward to welcoming you again at Novotel. Best regards, Anna Jędruch Front Office Department

Excellent, conveniently situated hotel

Customer review rating 4.5/5

Richard Couples - 24/05/2019 AccorHotels certified review

We stayed at the Novotel Krakow for a long weekend. The hotel is conveniently located: near Wawel Castle and Cathedral, by the river, 3/4 mile pleasant walk from the main square and just 2 minutes walk from a bus stop for airport bus 252 (which runs every 20-30 minutes and costs just under under PLN 5 (£1) each way (great value). The staff were all charming and could not have been more helpful. The room was bright, large and clean and we enjoyed the buffet breakfast each morning. It was also nice to have the indoor pool and gym, although there is so much to do in and around Krakow that we did not use them much. If we come back to Krakow, will stay here again.

Dear Sir, Thank you for your amazing review. We appreciate it! We are glad you enjoyed stay at Novotel Kraków Centrum. We hope to welcome you back to our hotel very soon. Kind regards, Anna Jędruch Front Office Department
Customer review rating 4.5/5

Konstantin Business - 24/05/2019 AccorHotels certified review

Fast and good

Dear Sir, We very much appreciate your comments regarding your stay at the Novotel Krakow Centrum. Thank you for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Anna Jędruch Front Office Department
Customer review rating 4.5/5

Anonymous Business - 23/05/2019 AccorHotels certified review

very straightforward; no issues

Dear Mr. K., We very much appreciate your comments regarding your stay at the Novotel Krakow Centrum. It is a pleasure to receive a positive feedback, and i believe you will visit us again. Sincerely, Jakub Głowacki Guest Experience Manager

Excellnt

Customer review rating 4.5/5

Miri Friends - 22/05/2019 AccorHotels certified review

Great hotel . Stuff very good. Room big and nice. Great breakfast. Superb !

Dear M., We very much appreciate your comments regarding your stay at the Novotel Krakow Centrum. I am glad you mentioned our staff, our breakfast and you room. Feel free to visit us again! Kind regards, Jakub Głowacki Guest Experience Manager
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