Hotel - Novotel Krakow Centrum
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Novotel Hotel

Novotel Krakow Centrum Hotel

UL. Tadeusza Kosciuszki 5 
30-105  KRAKOW
POLAND

1,667 reviews
TripAdvisor Rating Based on 1,667 reviews
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Check-in from 14h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Parking garage PLN 50 per day (Paying)
    • Bus/coach parking area (Paying)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 40  PLN
  • Indoor heated pool

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Parking garage PLN 50 per day (Paying)
    • Bus/coach parking area (Paying)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 40  PLN
  • 100% non-smoking hotel
  • Languages spoken at the hotel
    • German
    • English
    • French
    • Polish
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 8 AM
  • Boutiques/shopping
    • Cash machine
    • Beauty salon (Paying)
  • Concierge

Leisure and activities

  • Indoor heated pool
  • Fitness centre
  • Well-being
    • Jacuzzi
    • Massage (Paying)
  • Other sports activities
    • Bicycle hire facilities (Paying)
    • Bike rack facilities

Catering

  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24:00
    • Opening hours : Week-end 24:00

Business services

  • 8 meeting room(s)
  • Web Corner on a Mac
  • Business centre
    • Business center with support staff (Paying)
    • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

Spacious, adaptable and with contemporary design, Novotel rooms truly are a place for living, perfect for all your needs.

  • 198 rooms
  • 100% non-smoking hotel
  • 6 rooms for people with reduced mobility
  • 21 family rooms
  • 38 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Crib on request
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • Bathroom doors 32 inches wide
    • Telephone
    • Radio in room
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Radio in bathroom
    • Cordless telephone
    • Direct dial telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Crib on request
    • High speed transmission line
    • Iron in room
    • Coffee/tea making facilities
    • Minibar
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.5/5 AccorHotels Rating Based on 2,804 reviews

Our guest reviews for Novotel Krakow Centrum

100% certified reviews from our guests

Find out more
4.5/5 TripAdvisor Rating Based on 1,667 reviews
Certificate of excellence 2016
TripAdvisor certified review
Rostislav K Family - 12/07/2017
« Novotel Kraków City West »

Hotel located within walking distance from Wawel castle, clean rooms, sufficient leisure time possibilities (pool, sauna, massage), and flawless online check-in, and other services except replenishing tea / coffee sachets in the room - I had to ask at reception to get another when consumed. Parking lot needs to be paid for which is a minus - I think it should be free of charge.

AccorHotels certified review
Abdullah H. Business - 11/07/2017
« Mr »

The stay was excellent, the food was delicious, the location was premium, the staff was very nice. I would like to thank the chef to introduce me to flavors I have not experienced before, thank you!

AccorHotels certified review
Anonymous Families - 09/07/2017
« Pleasant stay »

Clean, nice and quiet hotel. Big room, clean pool with jacuzzi. Short distance to the city center and The Wawel Castle.

AccorHotels certified review
Noora Families - 08/07/2017
« Very nice hotel with good location »

The room is nicely decorated and spacious. The nearest metrostation is just few meters away. Service was good. I would stay again.

AccorHotels certified review
James G. Families - 07/07/2017
« First time in Krakow and a great hotel overall. Some outstanding staff at breakfast who were very helpful »

Overall a great experience only let down by two things. 1. Poor diamond recognition - no offer of upgrade - saw original room and was given an upgrade when I asked. 2. Wifi signal coverage in the room wa every weak and frustrating. Fine in other parts of the hotel Would return

AccorHotels certified review
Anonymous Friends - 07/07/2017

Pleasant. Communication with front desk and water quality were my my main criticisms. Nice to have daily free water but the product presented as still was not still water and was also slightly fizzy. Room and breakfast fine. I felt the communication problem was largely a language issue.

AccorHotels certified review
Elena Business - 06/07/2017
« Wonderful stay! »

Everything was great! Good quality rooms, wonderful breakfast, great sport and swimming zone.

AccorHotels certified review
Colinp Couples - 06/07/2017
« Weekend break in Krakow »

A pleasant stay with a nice room and good breakfast. Aircon not working properly in room so a bit uncomfortable at night. Wifi is very slow as the hotel was busy.

AccorHotels certified review
Ps2507 Business - 06/07/2017
« room decoration »

poor room decoration and furnitures

AccorHotels certified review
Anonymous Couples - 04/07/2017
« Nice hotel with pleasant staff »

We enjoyed our stay. Staff were friendly and helpful.

AccorHotels certified review
David B. Couples - 30/06/2017
« Meet all our requirements and expectations. »

We have stayed with other hotels in the group and always found that they meet our needs. This has been confirmed by our recent stay in Krakow. The staff were always helpful and obliging. It was nice to go to breakfast and retunre to our room to find the beds maid and bathroom cleaned.

AccorHotels certified review
Etienne B. Business - 28/06/2017
« Great but poor WIFI »

My room was perfect but the WIFI is very poor, very very limited access in my room

AccorHotels certified review
Nilu D. Business - 27/06/2017
« Very Plesant and clean  »

Cleanliness was perfect , nice staff, good location

AccorHotels certified review
Valerie K. Business - 26/06/2017
« The stay was ok »

NA

AccorHotels certified review
Kelly Business - 26/06/2017
« Friendly hotel, well maintained, great location »

The hotel and rooms were of a high standard. Food and service was excellent. The only feedback I would give for improvement would be to clean the rooms more thoroughly, bed was made and general tidy up, but bathroom not cleaned.

AccorHotels certified review
Anonymous Couples - 22/06/2017
« Nice with some caveats. »

Had problem with open shower leaking onto bathroom floor. Would have liked cooked oatmeal at the sumptious breakfast buffet.

AccorHotels certified review
Anonymous Friends - 22/06/2017
« Enjoyable stay »

Welcoming and helpful staff. Facilities good.

AccorHotels certified review
Steve Friends - 21/06/2017
« Fantastic stay with polite helpful staff »

On arrival I noticed how clean and tidy the hotel was with bright friendly staff nothing seemed to trivial for them to do for us and everything they did was done with a bright sunny smile the rooms were clean and tidy and spacious with large and clean bathroom will definitely come back and youse Novotel . It was a great stay thank you .

AccorHotels certified review
Igor S. Business - 19/06/2017
« Excellent »

The only reason why I don't give a 10 is because the invoice is always difficult to breakdown when I submit the expense claim to my company. It is not itemized by day and this creates some hassle.

AccorHotels certified review
Neil M. Couples - 17/06/2017
« Nice hotel »

Nice Hotel about 10 mins walk to the castle and 20 mins walk to the Main square. Near to the river, so good to walk along and can hire bikes from hotel. Some of the rooms are looking a bit tired ready for renovating, as some rooms have already been done. Friendly staff who speak very good English.

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