Hotel - Novotel Szczecin Centrum
Novotel Hotel Novotel Hotel

Novotel Szczecin Centrum Hotel

4.0/5 741 reviews
See on a map
  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
See rates
Best price guarantee How it works?
From
From 216.00 PLN Non member rate
From 194.40 PLN Member's rate Members’ Rate, join while you book
10.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
See rates

Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet (Paying)
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Underground garage: PLN 40 per day (Paying)
    • Public outdoor parking (Paying)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Accessible bathroom
  • Pets allowed 40  PLN
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • German
    • English
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 8AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Ironing room
    • Shoe shine machine
  • Gift shop/newspaper shop

Leisure and activities

  • Indoor heated pool
  • Fitness centre
  • Well-being
    • Jacuzzi
    • Sauna

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 hours
    • Opening hours : Week-end 24 hours

Business services

  • 9 meeting room(s)
  • Conventions hotel
  • Web Corner on a Mac
  • Copy/print service available
See all services

Hotel location

Our rooms

Spacious, contemporary in design, and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

  • 117 rooms
  • 100% non-smoking hotel
  • 4 rooms for people with reduced mobility
  • 16 family rooms
  • 12 connecting rooms
  • Extra bed in room for child
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Free in-room mineral water
    • Radio in room
    • Opening windows
    • WIFI in your room
    • Direct dial telephone
    • Baby bed
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • RJ 11 outlet
    • Tea and coffee making facilities
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Deadbolts and/or locks in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Message alert
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.2/5 AccorHotels Rating 3,044 reviews

Our guest reviews for Novotel Szczecin Centrum

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 741 reviews
Ewa B. Families - 03/02/2019 AccorHotels certified review
« Very pleasant staff - overall great experience. »

The front desk and breakfast staff very warm and friendly. Certain areas need improvement - toiletries available in the room were only 2x shampoo + soap. We asked for body lotion, shower gel and conditioner and got one of each and 2x more shampoo. We were told that more toiletries were available in higher category rooms, but as a family of 4 including an infant we did not have any choice of room categories. Same goes for bathrobe and slippers. We didn’t get any, we were told that the hotel does not have enough of them. I never stayed in 4* hotel which did not offer bathrobes and slippers before. As for the breakfast it was very good, but service was inconsistent - one day we were brought coffee to the table, the second day we were told to make it ourselves in the coffee machine. Either way we did not mind, but if I was in charge of F&B in this hotel, I would ensure that rules are clear and followed by all the members the same way. On a positive note we were offered baby meal (only second day), which was very tasty (our son ate it all) and age appropriate. I ordered poached eggs and got a singe egg. But overall breakfast was very tasty - especially the fish selection. The strong point is definitely staff’s positive attitude - even if they are not perfectly trained or very experience, they make up for it being very nice and warm. Little rantan toy given to kids on the check-in was also a nice touch. I need to go back to Szczecin soon and was going to check out the Radisson hotel, but after this stay, I may actually go back to Novotel.

D. C. Business - 01/02/2019 AccorHotels certified review
« I enjoyed the hotel personnel hospitality and the quality of breakfast. »

I really liked your hotel. People are very kind, rooms are very comfortable, clean and tidy. Bar service is great and food was very good. Thank you!

Our hotel has responded to the review
Our hotel has responded to the review

Dear C. , We very much appreciate your comments regarding your stay at the Novotel Szczecin Centrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Anna Kazmierczak - GM's assistant

Yves Business - 31/01/2019 AccorHotels certified review
« Not up to my expectations based on previous stays at various Novotel around the world. »

The room was really not up to Novotel standard. I understand the hotel is going under renovations, my room being next in line. I had two single bed, terrible mattresses. I had some couch pillow piled up in the corner of the room for no apparent reason. Lots of dust in the air from all the ongoing renovations. On a positive note, the staff was friendly, the reception was clean, the food was great. But unfortunately, I am not incline to go back to Szczecin Novotel.

Business - 28/01/2019 TripAdvisor review
« Hotel under construction yet they let out rooms on construction floor »

I was not happy walking through drop clothes, hearing power tools during the day. The heating system was also ailing, it blew cold air on me and I came home with bronchitis. The staff was kind, the breakfast was descent.

Ilona Business - 27/01/2019 AccorHotels certified review
« Disappointing »

Rom was smelly of sigarets even. The worse one was bathroom and shower curtains. They are so stinky it is a bearable to shower. I have been located on fourth floor where there was a major renovation ongoing. When builders started to dry rooms freshly painted I got sick of glue or paint stench. Why did I get room on that floor when there are plenty other available?

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs S., Thank you for taking the time to tell us about your experience at the Novotel Szczecin Centrum. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Anna Kazmierczak- GM's assistant

Monika C. Business - 26/01/2019 AccorHotels certified review
« Heater did not work properly, hotel floor under construction »

I find it appalling that you are letting out rooms on a floor where active construction is going on. Because most of the windows of the hotel rooms under construction were open, the whole floor was colder. The air exchange/heater/AC system did not work properly - even when I set it on 30 C the temperature was too cold in the room. it blew cool air on me all night and I came home with bronchitis. The same thing happened to a colleague of mine.

Anonymous Business - 25/01/2019 AccorHotels certified review
« it worked »

Nice. But your Garagefee is to high...

Michael Business - 24/01/2019 AccorHotels certified review
« OK hotel »

It was okay. It was a hard bed, and the traffic noise was irritating. Nice and good bar area for a drink after a long day. I could wish a bigger range of food for breakfast

Kevin K. Business - 22/01/2019 AccorHotels certified review
« global training manager »

Breakfast was limited. Service was good and the room was clean but looked a bit tired.

Michal Business - 21/01/2019 AccorHotels certified review
« It was really cold in the room »

It was really cold in the room and the heating was broken.

Our hotel has responded to the review
Our hotel has responded to the review

Szanowny Panie Michale, bardzo dziękuję za poświęcenie czasu i podzielenie się z nami ocenami i uwagami na temat pobytu w hotelu Novotel Szczecin Centrum. Najmocniej przepraszamy za wszelkie niedogodności z naszej strony, nasi techniczy już się zajęli sprawą ogrzewania. Mamy nadzieję, że kolejna Pana wizyta rozczarowanie zmieni w zadowolenie z jakości naszych usług. Z poważaniem, Anna Kazmierczak - Asystentka dyrektora

Birger F. Business - 14/01/2019 AccorHotels certified review

Normally I´m very happy to stay at your hotel. But this time, I was in a broke bed and the refrigerator in the room was not working.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr F., Thank you for taking the time to tell us about your experience at the Novotel Szczecin Centrum. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Anna Kazmierczak - GM's assistant

Tomo Business - 20/12/2018 AccorHotels certified review

Room was not fully prepared for me. Shower gel, schampoon and other bath accesories were missing. There was also no choice of tea and coffee.

Ganesh S. Business - 19/12/2018 AccorHotels certified review
« Ok! »

Ok!

Anonymous Families - 17/12/2018 AccorHotels certified review

We where staying for 3 nights. Only One day the room was cleaned, and they did not clean well. Coffee mugs where dirty and the toilet paper was not refilled. So that part was not good. The breakfast and reseption crew was great and very welcoming. The breakfast was altso wery good.

Anonymous Business - 15/12/2018 AccorHotels certified review
« satisfied »

quit surrounding

Bianca Business - 14/12/2018 AccorHotels certified review

It was a good experience except the time the elevator did not work and the time when my locker was changed without notice me

Anonymous Business - 13/12/2018 AccorHotels certified review
« Friendly Service, nice food, old room »

The service is always friendly, first time I ate at the restaurant but very nice food. The room however was very old and not clean hears on the couch and even hears on the bathroom sealing. The bed was very hard, the arco didn't work and the window could not open, because of this it was really warm.

Jose N. Business - 04/12/2018 AccorHotels certified review
« Great stay - Great Service »

I am coming always to Novotel when i have to work in Szczecin...always great pleasure, comfy please and great service from the people working there

Mike Business - 26/11/2018 AccorHotels certified review
« Satisfied with hotel and care taken by staff. »

Overall, excellent experience. However, the AC squealing in the middle of the night, and the shower curtain with mold on the bottom detracted from the stay.

Anonymous Business - 20/11/2018 AccorHotels certified review
« OK stay for 4* hotel »

Staff is friendly Housekeeping is inconsistent; some days no housekeeping or no water bottles, shower gel, ... Room service unable to reach by telephone

Our most recent 20 reviews
See more reviews
In partnership with

Web-users rating

Other web-users rate our hotel

Book this hotel
From
From 216.00 PLN Non member rate
From 194.40 PLN Member's rate Members’ Rate, join while you book
10.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
Best price guarantee How it works?
Not participating hotel As a {{fidelityCard}} member Free: become a member Le Club AccorHotels

When making a booking at this hotel:

  • I earn Status & Rewards points
  • I do not earn points
  • I can easily convert my HuaZhu Rewards points into Le Club AccorHotels points (and vice versa)
  • I can use my Rewards points
  • I cannot use my points
  • I benefit from {{fidelityCard}} advantages
  • I benefit from advantages
  • I do not benefit from advantages
  • I can take advantage of the Members' rate
  • I cannot take advantage of the Members' rate

Our other hotels nearby

See rates