Hotel - Novotel Szczecin Centrum
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Novotel Hotel

Novotel Szczecin Centrum Hotel

Al.3 Maja 31 
70-215  SZCZECIN
POLAND

573 reviews
TripAdvisor Rating Based on 573 reviews
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From 237.00 PLN Non member rate
From 213.30 PLN Member's rate Members’ Rate, join while you book
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Check-in from 14h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet (Paying)
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Underground garage: PLN 40 per day (Paying)
    • Public outdoor parking (Paying)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Accessible bathroom
  • Pet allowed 40  PLN
  • Indoor heated pool

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet (Paying)
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Underground garage: PLN 40 per day (Paying)
    • Public outdoor parking (Paying)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Accessible bathroom
  • Pet allowed 40  PLN
  • 100% non-smoking hotel
  • Languages spoken at the hotel
    • German
    • English
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 8AM
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Ironing room
  • Gift shop/newspaper shop

Leisure and activities

  • Indoor heated pool
  • Fitness centre
  • Jacuzzi

Catering

  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 hours
    • Opening hours : Week-end 24 hours

Business services

  • 9 meeting room(s)
  • Conventions hotel
  • Web Corner on a Mac
  • Copy/print service available
See all services

Hotel location

Our rooms

Spacious, contemporary in design, and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

  • 117 rooms
  • 100% non-smoking hotel
  • 4 rooms for people with reduced mobility
  • 16 family rooms
  • 12 connecting rooms
  • Extra bed in room for child
  • Crib on request
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Free in-room mineral water
    • Radio in room
    • Crib on request
    • Opening windows
    • WIFI in your room
    • Direct dial telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • RJ 11 outlet
    • Tea and coffee making facilities
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Deadbolts and/or locks in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Message alert
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.2/5 AccorHotels Rating Based on 1,908 reviews

Our guest reviews for Novotel Szczecin Centrum

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 573 reviews
AccorHotels certified review
Trev Friends - 17/07/2017
« Great hotel experience  »

I thoroughly enjoyed my stay here. The staff were very approachable and accommodating to my requests. The hotel was clean and tidy and very quiet with no disturbance from outside while in my room at all. Drinks in the bar were a little on the expensive side compared to the local area but that's normally to be expected in any hotel.

AccorHotels certified review
Chris Families - 10/07/2017
« Great hotel »

Very clean facilities, friendly staff, well maintained and super location. Thank you

AccorHotels certified review
Ian M. Friends - 10/07/2017
« Ian McDonald »

Very good, I will stay there again.

AccorHotels certified review
Thomas L. Families - 10/07/2017
« Fine hotel and services »

Excellent, everything was perfect for our family

AccorHotels certified review
Kjell O. O. Couples - 09/07/2017

Nice room / bathroom new style

AccorHotels certified review
Peter R. Business - 06/07/2017
« Mr Peter Rogers »

Just one night but staff were very friendly, room met my expectations was clean and very comfortable, Hotel was in a good location very close to my office.

AccorHotels certified review
Christopher B. Business - 06/07/2017
« good food bad room by noisey lifts »

staff very friendly esp. young female staff disabled room 219 bad constant noisy lifts shower only five feet high and I over six feet tall

TripAdvisor certified review
Couples - 14/06/2017
« old hotel »

Old, not clean hotel. Breakfast was average. very cold water in swimming pool but service on swimming pool ok. During check out they took 2 x my points by misteake and didn't return it to my acount till now.

AccorHotels certified review
Anonymous Business - 09/06/2017
« Good »

Good

AccorHotels certified review
Bea Business - 02/06/2017
« Dirty cup, no bathrobe, small selection of products during breakfast »

cup of cappuccino - 16 PLN - too expensive

AccorHotels certified review
Andy Couples - 27/05/2017
« great staff, terrible infrastructure - should have one star, not four stars »

1) Hot and muggy on our arrival in Szczecin – A/C was off in our room when we entered. Turned it on, took about five hours to cool the room down. At 10 PM the A/C stopped working – complained to desk – unable to fix it. Would send technician the next morning. Never showed up – complained again to no avail. Decided that the main A/C had been shut down – had cooled down outside that night, BUT ROOM STAYED HOT AND STUFFY FOR THE REST OF OUR two-night STAY!!!! I PAID FOR A ROOM WITH A/C!!! 2) Ordered a twin bedded room. Found a queen size bed with a sofa that had been extended with some sort of extension – but it was about 10 cm higher than the sofa – not easy to sleep on!!! Just the sofa would have been fine! 3) First morning at breakfast the one and only coffee machine just after we arrived in the restaurant failed. Took three or more persons about 15 minutes to fix it! 4) Second morning at breakfast coffee machine failed twice – taking some time to fix it each time. UNBELIEVABLE – FURTHERMORE COMPLICATED INSTRUCTIONS ON THE COFFEE MACHINE WERE ONLY IN POLISH – THIS IS REALLY SOMETHING FOR AN INTERNATIONAL HOTEL. 5) TABLES WERE NOT SET IN THE BREAKFAST ROOM. HAD TO FIND NAPKINS AND FLATWARE AT THE BUFFET - NO SALT SHAKERS ON TABLES - HAD TO ASK FOR ONE - WAITRESS FOUND THREE AT THE BAR AND GAVE ONE TO US AND PUT THE OTHER TWO ON OTHER TABLES.... 6) WE HAD ROOM NEXT TO ELEVATORS - BOTH MORNINGS WERE AWAKENED AT 6 AM WHEN PEOPLE BEGAN GOING TO BREAKFAST. THERE WAS A STAIRWELL BETWEEN THE ELEVATORS AND OUR ROOM, BUT STILL COULD CLEARLY HERE THE ELEVATORS - PROBABLY FROM THE CONTROL ROOM ON THE ROOF - WE WERE ON THE TOP LEVEL.... We have stayed at many other Novotels in Central Europe and never had such problems, including the one at the airport in Warsaw (many times stayed there before flying back to the States) - this Novotel was always EXCELLENT!! Often stay in the Mercure/Tegel in Berlin - if this hotel in SZ. has four stars, this one in Berlin should have ten stars!!!! Our two night stay simply put was a disaster!

AccorHotels certified review
C M. Business - 26/05/2017
« Service slow, breakfast poor selection and quality, room keys regularly don't work. »

The staff seem very uncomfortable speaking English, there is no 'service' mindset experienced - e.g. long queue of people to check in, 3 staff at the desk and only 1 of the staff checking people in. Another specific example in the restaurant, waiters/waitresses not checking if guests need anything after the initial order is taken. Breakfast is simply awful - poor selection of foods, e.g. not enough cereals, fruits, toppings for for bread etc. Long queues for the one coffee machine (would be better with coffee pots delivered to tables, for those who want coffee/tea, as the food is getting cold in the queue!). Many of the dishes were empty, so needed to go back up to the buffet a couple of times as the staff took time to refill them - needs proactive monitoring of the refill levels. Room Key system in need of repair - myself (and other guests) repeatedly needed to go to reception and have the room key reactivated, as it wouldn't work when we got upstairs to our room.

AccorHotels certified review
Thomas O. Business - 24/05/2017

Room fine and improved from previous years; Staff still pleasant; facilities average; Breakfast improved More care needs to be taken with the display of food and how this is kept edible as I contracted a minor salmonella infection most likely from eggs

AccorHotels certified review
Anonymous Business - 23/05/2017
« the room was not very beautifull but of course clean  »

You could keeped more attention on look of the room. Breakfast was good and staff was kind

TripAdvisor certified review
Solo travel - 23/05/2017
« great as always! »

It is my favourite hotel in the city. Great location, amazing staff, comfortable bed. I always feel welcome there. I have noticed some improvements, my superior room looked recently refurbished, crisp and modern. Thank you! See you next time!

AccorHotels certified review
Dmytro Business - 18/05/2017
« Nice location, clean room, new equipment, good service, tasty food »

The title says it all. I stayed there for 4 days, and everything was very good.

AccorHotels certified review
Dr G. Business - 16/05/2017
« If Szczecin then Novotel »

Another stay, another good experience. Thank you.

AccorHotels certified review
Anonymous Solo - 07/05/2017

Quite a few times there was nobody at the check-in desk or at the lounge bar/restaurant. The general impression is that the hotel is short staffed. I paid for a late checkout (till 5PM) but I was still contacted around 3PM to ask me why I hadn't left the room! When I went to the front desk to explain the FD clerk appeared at first to say that I should have checked out earlier - even though I had paid in advance for late checkout and this was one the folio.

AccorHotels certified review
Anonymous Couples - 07/05/2017

As always very fine service

AccorHotels certified review
Anonymous Business - 02/05/2017

Standard rooms are better than executive rooms. No payment in Euro (cash) possible.

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