Hotel - ibis Guadalajara Expo
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Ibis Hotel Hotel

ibis Guadalajara Expo Hotel

Av Mariano Otero no 1400  Col Jardines Del Bosque 
44520  Guadalajara
MEXICO

416 reviews
TripAdvisor Rating Based on 416 reviews
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From 839.49 MXN Non member rate
From 797.52 MXN Member's rate Members’ Rate, join while you book
5.00P
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Check-in from 15h00
Check out up to 13h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking
    • Public indoor parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Babysitting on request
  • Languages spoken at the hotel
    • Spanish

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking
    • Public indoor parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Babysitting on request
  • Languages spoken at the hotel
    • Spanish
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 9AM
  • Dry cleaning / Ironing

Leisure and activities

  • Babysitting on request

Catering

  • 1 restaurant(s)
  • 1 bar(s)

Business services

  • 7 meeting room(s)
  • Self service business centre
See all services

Hotel location

Our rooms

  • 160 rooms
  • 5 rooms for people with reduced mobility
    • 110/120 V AC
    • Air conditioning
    • Telephone
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Direct dial telephone
    • Work desk in all rooms
    • DDI - Direct Dialing In
    • Satellite/cable colour TV
    • Manual temperature control
    • Printer
    • RJ 11 outlet
    • Hair dryer at reception
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.2/5 AccorHotels Rating Based on 2,376 reviews

Our guest reviews for ibis Guadalajara Expo

100% genuine reviews from our guests

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3.5/5 TripAdvisor Rating Based on 416 reviews
AccorHotels certified review
Luis A. Business - 04/08/2017
« Really Good, 110% recomended!! »

Really Good, 110% recomended!!

AccorHotels certified review
Jairo A. Business - 29/07/2017
« VERY BAD HOTEL »

THE HOTEL IS IN BAD CONDITION BAD MAINTENANCE THE FLOR IS DIRTY AND OLD, DO NOT HAVE CARS FOR THE SUITCASES AND MY ROOMS HAVE ANTS AND MOSQUITO THEY BIT. VERY BAD EXPERIENCE

AccorHotels certified review
Dr. E. A. D. V. Business - 27/07/2017

MUY SATISFACTORIA Y AGRADABLE

AccorHotels certified review
Andrés Business - 26/07/2017
« EXCELENTE »

EXCELENTE ESTANCIA

AccorHotels certified review
Jorge Couples - 25/07/2017
« Agradable estancia »

Excelente

AccorHotels certified review
Anonymous Business - 12/07/2017

AGRADABLE.

AccorHotels certified review
H.s.g. Business - 10/07/2017
« Disappointing »

When I asked a staff member a very simple question I.E. "what time is breakfast?" The response was they would start talking to another staff member for approximately 5 minutes followed by standing there pretending to work when I re-asked the same question after five minutes their response would be one moment, this continued for half an hour. In conclusion after waiting half an hour and to this day I still have no idea what time breakfast is! this level of rudeness and complete lack of interest in customers was not exclusive to anyone department but instead exemplary of the entire hotel. Furthermore the staff have no idea what a platinum member or even what Accor is. I had one staff member tell me that I was in a ibis and not a Accor Hotel so I could not use my points. It took an argument with several staff then calling the manager and explaining to a single staff member the process of using the points. Quite frankly ridiculous! Even though I am in Guadalajara until next week and ordinarily I would stay at a Accor property, I could not wait to check out of this monstrosity . Please train your staff with a basic level of service and company product knowledge offered by teenagers at McDonald's.

AccorHotels certified review
Anonymous Families - 03/07/2017
« Confortable »

Confortable

AccorHotels certified review
Maria V. Families - 19/06/2017
« It was ok, hygiene must improve! »

Overall it was ok. There's no variation in your menu, and room cleaning has to improve!

AccorHotels certified review
Alicia Solo - 06/06/2017
« Very well ubicate IBISs hotel »

I enjoy the hotel the meals and it is in a very good price and high quality.

AccorHotels certified review
María L. L. Business - 03/06/2017
« Satisfactoria »

Muy agradable

AccorHotels certified review
Anonymous Business - 31/05/2017

Satisfactoria

AccorHotels certified review
Joseluis Friends - 30/05/2017
« Good room and service for what I paid. »

Good service and clean room.

TripAdvisor review
394oswaldog Business - 30/05/2017
« the sensor on the elevator and the room door are no working »

It is very frustrating to arrive at your door and not be able to open the door because the card don't work. i stay there from Sunday to Saturday and every day i need to return to the front desk to reset the cards to open the door/

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest Thank you very much for your valuable recommendation. I am really pleased to let you know that finally we have changed the door locks and the keys system. However, we are still working with elevators, but very soon will be ready! I really appreciate your comprehension and wil be very grateful if you consider to visit us again in the future. We are always working to improve your comfort. Thank you once again for choosing ibis Guadalajara Expo! Best Regards. Gabriela Nungaray General Manager

AccorHotels certified review
Roberto A. Business - 29/05/2017
« It has started to lose its price/value ratio »

En general ok but I am getting better rooms and servicies for the same price in othe hotel chains. Put some water in the room at least and electric outlets near the bed to plug the cel phone overnight, soap bars would be fine to

AccorHotels certified review
Jorge E. Couples - 29/05/2017
« comoda »

comoda amable satisfactoria!!

AccorHotels certified review
Melanie G. Business - 18/05/2017
« ok »

I have stayed at several ibis and this was the first time i didnt liked my stay a 100% as i always did before.

AccorHotels certified review
Gisel Friends - 16/05/2017

comfortable and satisfactory

AccorHotels certified review
Julieta C. Friends - 15/05/2017
« Agradable »

Agradable.

AccorHotels certified review
Felipe U. Business - 13/05/2017

Falta de Room Service

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