Mercure Porto Gaia Hotel 4 stars

TripAdvisor rating 4.0/5 688 reviews
Mercure Porto Gaia Hotel
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+ 19 Services
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Room 1

Number of guests
Children's age
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Hotel extras

  • Just 9.3 miles (15 km) from Porto Francisco Sá Carneiro Airport

  • Just 10 min from the main tourist attractions and near the River Douro and port wine cellars

  • Located just 5 from Porto's downtown

  • Free access to the Holmes Place gym (next door)

  • Part of the Arrábida complex, home to cinemas, restaurants, shops and services

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Babysitting on request (Nearby)
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Laundry
  • Gift shop/newspaper shop (Nearby)
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Leisure and activities
  • Babysitting on request (Nearby)
Business services
  • 7 meeting room(s)
  • Web Corner on a Mac
  • Self service business centre
  • Copy/print service available

Hotel location

Mercure Porto Gaia Hotel

Rua Manuel Moreira de Barros
618D
Nº de Registo:378
4400-346
vila nova de gaia
portugal

Check-in from 14h00

Check out up to 12h00

  • By plane

    OPORTO At 15km / 9.32 miles

  • By plane

    PORTO INT AIRPORT At 15km / 9.32 miles

  • By car

    AFURADA At 0.3km / 0.19 miles

  • By train

    DEVESAS At 5km / 3.11 miles

GPS :41.142411, -8.637174

Our accommodations

Choose the perfect room for your stay! We have Standard Rooms for one or two people and Privilege Rooms with a wider range of services, modern decor and magnificent views over the city of Porto. The Mercure Porto Centro hotel also has three rooms adapted for people with reduced mobility.

Standard Room with 1 double bed

  • Max. number of persons: 2
  • Area: From 17
  • Wireless internet in your room
  • Satellite/cable colour TV

Standard Room with 2 single beds

  • Max. number of persons: 2
  • Area: From 17
  • Wireless internet in your room
  • Satellite/cable colour TV

Privilège room with 1 double bed

  • Max. number of persons: 2
  • Area: From 17
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Business Desk
  • Pillow Menu

Standard Room with 1 double bed and 1 extra bed

  • Max. number of persons: 3
  • Area: From 17
  • Wireless internet in your room
  • Satellite/cable colour TV

Our restaurants and bars

PORTS & CO

Type of cuisine: International

Typical portuguese restaurant

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

PORT'S & CO

Photo non contractuelle / Strictly non binding

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 7

  • Maximum size: 150

  • Maximum capacity: 130 people

  • Maximum banquet capacity: 100 people

Find out more

Our guest reviews for
Mercure Porto Gaia Hotel

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.5/5

2,828 reviews

tripadvisor

TripAdvisor Rating 4.0/5

688 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Agradable

Customer review rating 4.5/5

Juan D. Friends - 08/10/2019 AccorHotels review

Agradable

Muchas Gracias por su comentario positivo acerca de nuestro hotel! Nos alegra que Ud. haya disfrutado su estancia con nosotros y esperamos poder pronto verlo de vuelta. Atentamente, Sérgio Bastos Directior

It was very It was pleasant

Customer review rating 4.5/5

André L. S. D. O. Friends - 07/10/2019 AccorHotels review

It was a very pleasant and cozy experience. All the ambients were very clean and well decorated. The staff were kind and helpful. I will return for sure.

Agradecemos os seus comentários no seguimento da sua estada no Mercure Porto Gaia Hotel. Foi com prazer que recebemos as suas felicitações. Atentamente Sérgio Bastos Director

Not much to look at from the outside - but excellent on the inside!

Customer review rating 4.5/5

Mike K. Business - 01/10/2019 AccorHotels review

Welcome with a privilege room upgrade. Accor hotel are excellent at rewarding loyalty - thank you. Room was spacious - clean and comfortable. Staff were approachable and helpful. Would definitely stay again

It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. See you soon Best regards Sérgio Bastos General Manager

Basic from the outside - excellent on the inside!

TripAdvisor rating 4.0/5

Mike K Business - 01/10/2019 TripAdvisor review

Accor status recognised and rewarded with room upgrade and some goodies - thank you. Comfortable hotel with polite and helpful staff. Whilst we did'nt have time for breakfast the dining room and food all looked inviting.

Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Best regards Sérgio Bastos General Manager

Normal experience, nothing of major to appoint.

Customer review rating 4.5/5

João O. Business - 25/09/2019 AccorHotels review

Everything was according to expected, only thing i have to say is that you should have slippers on the rooms.

Foi com prazer que recebemos as suas felicitações. Não deixaremos de partilhar os seus comentários com toda a equipa . Atentamente Sérgio Bastos Director

Very good service.

Customer review rating 4.5/5

Anonymous Friends - 24/09/2019 AccorHotels review

Very warm welcome at the reception and good information about the town. Nice rooms and good breakfast.

It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you for sharing your pinion Best regards Sérgio Bastos General Manager

Mr

Customer review rating 4.5/5

Ben N. Business - 23/09/2019 AccorHotels review

Great location, I had been staying at this hotel for the pass 3 years. Please keep the smoking room available.

Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Best regards Sérgio Bastos General Manager

Hotel staff could have been nicer...

Customer review rating 4.5/5

Anonymous Couples - 20/09/2019 AccorHotels review

Extremely disappointed that a late checkout request for 3 PM was denied with a pretext of “fully booked” whereas the hotel was open for sale that night at accorhotels.com. Check in process was also disappointing. First time at hotel but the staff could not be bothered to direct us to the facilities, where the breakfast room is (had to guess in the morning) or even where the elevators were...etc.. However, the housekeeping staff were splendid. The hotel location is excellent and facilities were above expectation.

Great service

TripAdvisor rating 4.0/5

Barders20 Solo travel - 17/09/2019 TripAdvisor review

I always try to stay at Mercure Hotels as they are always very well-appointed and well-run, but this one exceeded my expectations; the staff were all friendly, knowledgeable and helpful, and the food and drink in Ports & Co was exceptionally good - really delicious and beautifully presented.

Thank you very much for your excellent comments and evaluation of our service. I will share your comments with all our team. Hope to see you again soon Best regards Sérgio Bastos General Manager
Customer review rating 4.5/5

Sheree Business - 15/09/2019 AccorHotels review

It was great. I got everything I needed to make a successful business trip. Thank you

It is always a pleasure to receive positive feedback. I will share your comments with our team. Best regards Sérgio Bastos General Manager

Professional, helpful polite

Customer review rating 4.5/5

Micha Business - 13/09/2019 AccorHotels review

I received a very warm welcome and was addressed very proper. Information was clear and the desk clerk took his time to welcome me. The hotel looks a bit dated, but very good value for money and most important the room was tidy and clean.

We very much appreciate your comments regarding your stay at the Mercure Porto Gaia Hotel. It is always a pleasure to receive positive feedback Best regards Sérgio Bastos Director

Delightful stay

Customer review rating 4.5/5

Christine B. Solo - 12/09/2019 AccorHotels review

I always try to stay in Mercure hotels where possible as they are always extremely comfortable and well-run, but this one was exceptionally good with lovely knowledgeable staff and delicious food in the Ports & Co restaurant.

It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you very much for your amazing and inspiring comments. Best regards Sérgio Bastos General Manager

Clean, comfortable and convenient

Customer review rating 4.5/5

Anonymous Friends - 10/09/2019 AccorHotels review

Clean, comfortable and convenient Location. Very friendly and efficient staff

We very much appreciate your comments regarding your stay at the Mercure Porto Gaia Hotel. It is always a pleasure to receive positive feedback. Best regards Sérgio Bastos General Manager
Customer review rating 4.5/5

A.s. Families - 09/09/2019 AccorHotels review

It was really 4 star hotel

It is always a pleasure to receive positive feedback. I will share your comments with our team. See you soon Sérgio Bastos General Manager
Customer review rating 4.5/5

Anonymous Families - 08/09/2019 AccorHotels review

My husband was in the hospital, so I spent a night at the hotel. When he was released, joined me. Room service for dinner was prompt and delicious.

We very much appreciate your comments regarding your stay at the Mercure Porto Gaia Hotel. It is always a pleasure to receive positive feedback. We wish your husband a fast recovery Best regards Sérgio Bastos General Manager

Nice but out of the way.

Customer review rating 4.5/5

Josey F. Families - 06/09/2019 AccorHotels review

Staff friendly and helpful. Rooms nice but some minor touch ups needed. Example, the tissue holder looks like it has to be ripped off the wall every time they refill it. On the first evening we asked if we could have the minibar emptied to accommodate our personal items, which was promptly done only to be refilled the next day. It was then emptied for us again only to be refilled again the next day. When we asked for it to be emptied the third time, the items were just taken out and put in the cupboard next to the fridge. This may seem trivial but if I was a recovering alcoholic, I might have a few choice words. It would also be a good idea to give guests all the options of how to get to into Porto. The 903 bus to the El Corte Ingles and then the metro. A €3.75 taxi ride to the marina and then a water boat across the river (this was recommended by reception and was a nice change to buses). A courtesy bus to an easier location maybe a good idea as you are surrounded by motorways.

We very much appreciate your excellent comments regarding your stay at the Mercure Porto Gaia Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. Best regards Sérgio Bastos General Manager

Stay at Mercure Porto Gaia Hotel

Customer review rating 4.5/5

Mimi T. Couples - 03/09/2019 AccorHotels review

Sergio, the manager who greeted and did our reservation is very accommodating and friendly. Our reservation was for a week stay but realized that Gaia is not in downtown Porto and also not accessible by walking. We decided to transfer to Mercure downtown and Sergio was very understanding in doing our transfer and reservation. The only negative we had was the clogged in our washroom when my husband took a shower. This was however fixed and unclogged right away when we brought this to the staff's attention. Thank you Sergio.

Thank you very much for your kind comments. I hope that everything went well downtown and that you have enjoyed your stay in Porto. It was certainly very nice to meet you. Best regards Sérgio Bastos General Manager

Service was excellent

Customer review rating 4.5/5

Luís C. Families - 03/09/2019 AccorHotels review

Rooms were cleaned Able to check in earlier Staff very helpful Breakfast delicious

It is always a pleasure to receive positive feedback. I will share your comments with our team. Best regards Sérgio Bastos General Manager

Satisfactory and would consider using again.

Customer review rating 4.5/5

Edward Solo - 31/08/2019 AccorHotels review

I had difficulty reaching the hotel by car even though I knew exactly where it was, and it would be helpful for driving directions to be provided with confirmation, especially the need to follow the sign to the Centre Commercial. That said, once found, the general location of the hotel is advantageous. The room was a good size and well equipped. However, I was disappointed to find a very strong smell of cigarette smoke, so strong that it penetrated my clothing. These days I expect a room to be non-smoking if a smoking rom has not been requested.

Thank you for taking the time to tell us about your experience at the Mercure Porto Gaia Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Best regards Sérgio Bastos General Manager

Overall it was good except for the fact that even thougfh mine was a non-smoking room there was always a whiff of smoke in the room. May be it wa coming in from a neighboring room. In that case ventilation needs work..

Customer review rating 4.5/5

Venkat V. Business - 18/08/2019 AccorHotels review

See above.

We very much appreciate your comments regarding your stay at the Mercure Porto Gaia Hotel. Best regards Sérgio Bastos General Manager
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