Hotel - Mercure Porto Gaia Hotel
Mercure Hotel Mercure Hotel

Mercure Porto Gaia Hotel

4.0/5 632 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
  • Parking
    • Private indoor parking (Paying)
    • Public outdoor parking (Nearby)
    • Bus/coach parking area
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities (Nearby)
    • Accessible bathroom
  • Babysitting on request  (Nearby)
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • English
    • Spanish
    • French
    • Portuguese
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 10AM (Paying)
    • LATE CHECK-OUT UP TO 4PM (Paying)
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine
  • Gift shop/newspaper shop  (Nearby)

Leisure and activities

  • Babysitting on request  (Nearby)

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week from 06:30 am to 01:00 am
    • Opening hours : Week-end from 06:30 am to 01:00 am

Business services

  • 7 meeting room(s)
  • Web Corner on a Mac
  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

  • 104 rooms
  • 63 non-smoking rooms
  • 3 rooms for people with reduced mobility
  • 3 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • Bathroom doors 32 inches wide
    • Telephone
    • Radio in room
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Baby bed
    • Direct dial telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Coffee/tea making facilities
    • Minibar
    • Bidet
    • Shower
    • Bathtub
    • Hair dryer at reception
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.5/5 AccorHotels Rating 2,214 reviews

Our guest reviews for Mercure Porto Gaia Hotel

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 632 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Steve M. Business - 30/11/2018 AccorHotels certified review
« Very friendly and competent staff »

Very friendly and competent staff, clean room, good food

Jens Business - 29/11/2018 AccorHotels certified review
« Very good staff and nice food. »

Good parking, helpful staff, good gym nearby, affordable and tasty food. nice rooms.

Ana B. Couples - 28/11/2018 AccorHotels certified review
« Excelente »

Hotel super acolhedor

Pedro T. Families - 27/11/2018 AccorHotels certified review
« Recommended »

Very clean, very confortable and very well located for visiting Porto.

Carolina Business - 12/11/2018 AccorHotels certified review
« Gerente de Marketing de Canales de Distribución - Latinoamérica, España y Portugal »

I enjoyed my stay a lot. Room was very comfortable, specially the working corner. Staff was nice and willing to help.

Jean M. P. Business - 11/11/2018 AccorHotels certified review
« A great staff »

Always a good stay at Mercure Porto Gaia Hotel

Vmg Solo - 09/11/2018 AccorHotels certified review
« Very good »

Enjoyable, though the location of the hotel is somewhat outside of the main town and requires taking a taxi back and forth. Dinner at hotel restaurant was excellent and service first class.

Felix H. Couples - 07/11/2018 AccorHotels certified review
« Strait forward, pleasant experience all around »

easy to deal, great and friendly customer service

Anonymous Business - 05/11/2018 AccorHotels certified review
« Comfortable and relaxed. »

Room was comfortable. Staff were courteous and helpful. The breakfast choices were extensive, well-cooked and of good quality.

Mamadou G. M. Couples - 23/10/2018 AccorHotels certified review
« Mr Mamadou Mboji »

Very professionnels staff, Well done.

Bert Business - 22/10/2018 AccorHotels certified review
« Excellent price quality »

My experience in the Mercure Porto Gaia of September was that good, that I decided to stay there again. Breakfast is great as usual, very helpful staff, clean and comfortable rooms. Would be like a second home and is not too far from the offices we usually have our meetings. However, one headache are the traffic jams to cross the bridge every morning and evening. Still have to figure out if I can bypass this somehow.

M. Couples - 21/10/2018 AccorHotels certified review
« 4 night city break to Porto. easy base to commute from for city visits. »

Comfortable beds, good showers, good room service. Very helpful and polite hotel staff.

Karen Families - 20/10/2018 AccorHotels certified review

Very good service and quality of the the hotel. Staff very friendly and welcoming. The hotel was a little way from the main centre but we chose it for this reason as we needed to leave by car early morning. Overall, the hotel was excellent and perfect for our needs.

P O. Couples - 11/10/2018 AccorHotels certified review
« A very comfortable hotel with exceptionally helpful staff. »

As we expect with Mercure hotels, the room was very comfortable, the food in the restaurant was very good, and the service provided by all the staff we encountered (reception, bar, restaurant) demonstarted a superb Customer Service ethos.

I B. Business - 10/10/2018 AccorHotels certified review
« Thank You, Pedro! »

Good stay, location is good as well!

Harel Families - 03/10/2018 AccorHotels certified review
« Excellent »

Good location, clean, polaite and helpful stuff, good breakfast, good price.

Anonymous Couples - 01/10/2018 AccorHotels certified review
« Great service and great food »

We were very impressed with the service we received and the outstanding breakfast

Cory Business - 01/10/2018 AccorHotels certified review
« Worst food ever - socks in the bathroom - wifi was the worst »

Ordered medium rare steak with turnip tops and fries - received well done thin slice of meat with spinach, no fries, no nothing. Food was cold and not eatable. Food was returned. Instead of the whole amount, 3€ were still charged in the end. There were still socks from the former inhabitants in the bathroom. WiFi did not work properly - was extremely slow and unreliable.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Madame, Thank you for taking the time to tell us about your experience at the Mercure Porto Gaia Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Filipe Veiga Alves General Manager

Mk Business - 25/09/2018 AccorHotels certified review
« Everything great »

Great hotel, good quality, nice personell. Not very centrally located (good for cabdrivers, but not that much for people like me who rely on public transport and bike)

Tetiana Couples - 24/09/2018 AccorHotels certified review
« It was pleasure time. »

This is a convenient place for walking to the wine cellars, to the bridge - to the other side of the river and to the fishing village.

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