Hotel - Mercure Porto Gaia Hotel
Mercure Hotel Mercure Hotel

Mercure Porto Gaia Hotel

4.0/5 645 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
  • Parking
    • Private indoor parking (Paying)
    • Public outdoor parking (Nearby)
    • Bus/coach parking area
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities (Nearby)
    • Accessible bathroom
  • Babysitting on request  (Nearby)
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • English
    • Spanish
    • French
    • Portuguese
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 10AM (Paying)
    • LATE CHECK-OUT UP TO 4PM (Paying)
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine
  • Gift shop/newspaper shop  (Nearby)

Leisure and activities

  • Babysitting on request  (Nearby)

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week from 06:30 am to 01:00 am
    • Opening hours : Week-end from 06:30 am to 01:00 am

Business services

  • 7 meeting room(s)
  • Web Corner on a Mac
  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

  • 104 rooms
  • 63 non-smoking rooms
  • 3 rooms for people with reduced mobility
  • 3 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • Bathroom doors 32 inches wide
    • Telephone
    • Radio in room
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Baby bed
    • Direct dial telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Coffee/tea making facilities
    • Minibar
    • Bidet
    • Shower
    • Bathtub
    • Hair dryer at reception
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.5/5 AccorHotels Rating 2,347 reviews

Our guest reviews for Mercure Porto Gaia Hotel

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 645 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Tamotsu K. Business - 01/02/2019 AccorHotels certified review
« Claudo, he treated me very well and I felt be safe in the hotel. Thanks »

All good. The breakfast quality could be better if 1. less queue for coffee. Staff was taking the coffee place for long 2 coffee and other customers were waiting for a long time. And only one coffee machine was working 2. more attention to people, not focus on the job.

N. Business - 28/01/2019 AccorHotels certified review
« Unexpected upgrade in an amazing suite »

Never provide 9/10 which demonstrates that the level of experience I had was almost perfect!

Anonymous Business - 28/01/2019 AccorHotels certified review
« professional »

warm welcome and a good stay.

Iuliana Friends - 23/01/2019 AccorHotels certified review
« Excellent! »

Costumer service was just amazing! Jose at the bar was 5*! One point would maby be the bathrooms, water in the shower wasn’t draining properly and the walls need a bit of cleaning, other than that everything is very good.

210marioantonios Family - 22/01/2019 TripAdvisor review
« A very good hotel, easy access, nearby shopping center and famous Porto Wine cellars , excelent staff »

Excellent hotel with easy access from main roads . Excellent and responsive staff. Very clean and comfortable rooms. A good restaurant.Breakfast could be more generous and diverse as per hotel general high category.

Max Solo - 10/01/2019 AccorHotels certified review
« Good overall quality »

Kind personnel, good cleaning, good breakfast and nice overall staying. If I can suggest something, I would fix the tubs if there is any little black hole in the ceramic like I found (room 314). Having a proper shower instead of a shower within the tub would be also nicer but probably this depends on personal preferences. I would also add ceiling lights as the room was really dark and a clothes hangers as I didn't know where to hang my jacket.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sir, We very much appreciate your comments regarding your stay at the Mercure Porto Gaia Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Filipe Veiga Alves General Manager

Rachid A. A. Business - 24/12/2018 AccorHotels certified review
« Bon rapport qualité prix. »

Hello, The Hotel is good in general and the personnel is very kind and helpful. I've been in this hotel in 2009 and I think it is time to think about some renewal or decoration changes.

Steve M. Business - 30/11/2018 AccorHotels certified review
« Very friendly and competent staff »

Very friendly and competent staff, clean room, good food

Jens Business - 29/11/2018 AccorHotels certified review
« Very good staff and nice food. »

Good parking, helpful staff, good gym nearby, affordable and tasty food. nice rooms.

Ana B. Couples - 28/11/2018 AccorHotels certified review
« Excelente »

Hotel super acolhedor

Pedro T. Families - 27/11/2018 AccorHotels certified review
« Recommended »

Very clean, very confortable and very well located for visiting Porto.

Carolina Business - 12/11/2018 AccorHotels certified review
« Gerente de Marketing de Canales de Distribución - Latinoamérica, España y Portugal »

I enjoyed my stay a lot. Room was very comfortable, specially the working corner. Staff was nice and willing to help.

Jean M. P. Business - 11/11/2018 AccorHotels certified review
« A great staff »

Always a good stay at Mercure Porto Gaia Hotel

Vmg Solo - 09/11/2018 AccorHotels certified review
« Very good »

Enjoyable, though the location of the hotel is somewhat outside of the main town and requires taking a taxi back and forth. Dinner at hotel restaurant was excellent and service first class.

Felix H. Couples - 07/11/2018 AccorHotels certified review
« Strait forward, pleasant experience all around »

easy to deal, great and friendly customer service

Anonymous Business - 05/11/2018 AccorHotels certified review
« Comfortable and relaxed. »

Room was comfortable. Staff were courteous and helpful. The breakfast choices were extensive, well-cooked and of good quality.

Mamadou G. M. Couples - 23/10/2018 AccorHotels certified review
« Mr Mamadou Mboji »

Very professionnels staff, Well done.

Bert Business - 22/10/2018 AccorHotels certified review
« Excellent price quality »

My experience in the Mercure Porto Gaia of September was that good, that I decided to stay there again. Breakfast is great as usual, very helpful staff, clean and comfortable rooms. Would be like a second home and is not too far from the offices we usually have our meetings. However, one headache are the traffic jams to cross the bridge every morning and evening. Still have to figure out if I can bypass this somehow.

M. Couples - 21/10/2018 AccorHotels certified review
« 4 night city break to Porto. easy base to commute from for city visits. »

Comfortable beds, good showers, good room service. Very helpful and polite hotel staff.

Karen Families - 20/10/2018 AccorHotels certified review

Very good service and quality of the the hotel. Staff very friendly and welcoming. The hotel was a little way from the main centre but we chose it for this reason as we needed to leave by car early morning. Overall, the hotel was excellent and perfect for our needs.

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