Hotel - Mercure Lisboa Hotel
Mercure Hotel Mercure Hotel

Mercure Lisboa Hotel

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4.0/5 1,356 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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From 113.05 EUR Member's rate Members’ Rate, join while you book
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Check-in from 14h00
Check out up to 12h00

Services in the hotel and nearby

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI in your room
    • Fiber optic technology provides the highest possible speed of Internet connection.
  • Parking
    • Public indoor parking (Paying)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Breakfast
  • Massage

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI in your room
    • Fiber optic technology provides the highest possible speed of Internet connection.
  • Parking
    • Public indoor parking (Paying)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Babysitting on request
  • 100% non-smoking hotel
  • Air Conditioning
  • Languages spoken at the hotel
    • Spanish
    • French
    • Portuguese
  • EARLY CHECK IN FROM 10AM
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Laundromat

Leisure and activities

  • Massage
  • Babysitting on request
  • Boat excursions
  • Other sports activities
    • Athletics stadium (Nearby)
    • Jogging track

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 06:30-00:00
    • Opening hours : Week-end 07:00-00:00

Business services

  • 9 meeting room(s)
See all services

Hotel location

Our rooms

The Mercure Lisboa hotel has 104 rooms that offer you various accommodation options depending on your needs: the Standard Room, fully refurbished for your comfort; the Superior Room, for those looking for a wider range of services,such as an espresso machine, a range of drinks from the minibar, and upgraded amenities and the Suite, comprising a sleeping area and a spacious lounge. All options have a king-size bed, desk, free WIFI, safe and LCD TV.

  • 104 rooms
  • 100% non-smoking hotel
  • 1 rooms for people with reduced mobility
  • 7 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Crib on request
    • 220/240 V AC
    • Air conditioning
    • Crib on request
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • High speed transmission line
    • Minibar
    • Coffee/tea making facilities
    • Bidet
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.3/5 AccorHotels Rating Based on 2,245 reviews

Our guest reviews for Mercure Lisboa Hotel

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 1,356 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
TripAdvisor review
Family - 18/10/2017
« Lisbon Mercure (Jose Malhoa) - Recommended. »

Comfortable & well-run hotel, with excellent personnel for all services. Roof-top pool is a nice feature for a City hotel. Only downside was location - a bit away from City centre- but has advantage of convenience to rail station & long-distance bus depot.

AccorHotels certified review
Karen Families - 14/10/2017
« very pleasant »

very good breakfast, nice room with view and space.

AccorHotels certified review
Lisa S. Business - 13/10/2017
« The room was very drab, dirty and smelt horrid, it also cost a lot. »

The room smelt of sewage the minute we walked in. The room was very drab being beige/grey. There were dirty marks in bathroom. The cups were paper. It is an expensive hotel and when I stayed before it was much better. We had proper cups and it did not smell nor was it dirty or as drab last time. The hotel has gone downhill. The rooms need colourful skirting boards and to be clean and higher quality things in them.

AccorHotels certified review
Sven(belgium) Couples - 12/10/2017
« Good Service Recovery »

Encountered some cleanliness issues (sticky floor, bedside table, stained linnen) and room was in very bad condition (peeling wallpaper, bathroom door not closing,.. ). After complaining we moved to another up-to-standards room. Staff is not very friendly, not greeting or looking up when you pass by. Breakfast variety is very limited, and some basic items like eggs, ham, cheese were not replenished for long time. Difficult to get service in the bar. Overall below standards for a 4 star hotel, not impressed.

AccorHotels certified review
Anonymous Business - 11/10/2017
« Good »

Friendly atmosphere

AccorHotels certified review
Carole L. Couples - 09/10/2017
« Very comfortable and clean with helpful staff »

The hotel was very clean and comfortable and we chose it because we have used Accor group hotels before. The staff were very helpful and friendly and were able to help us with all our queries about Lisbon. It was a little further from the city centre than we would have liked but the metro was close by so it was not a problem.

AccorHotels certified review
Thiru S. Business - 08/10/2017
« Nice clean hotel with helpful staff »

Hotel is situated close to the airport and also to the metro (blue line). Room was spacious and clean. Staff were professional and helpful. Had breakfast daily which had ample choice. They have a dinner buffet for 15 Euros, which was good. Wifi was fast enough. Only issue was the swimming pool was cold even though they told it was a heated pool.

AccorHotels certified review
Mimi Couples - 05/10/2017
« Not as central as we thought »

Clean room and friendly reception staff. Hotel not really in a convenient location. Little far from the city centre. Breakfast was ok, could do with a few more dishes e.g. Portuguese chorizo. Price for breakfast was reasonable.

AccorHotels certified review
Hilary Couples - 02/10/2017
« Lovely large room and great breakfast »

We stayed for a week and found the hotel was lovely and we got a quiet room overlooking the Roman aqueduct. Close to toJardim Zooligico Metro on Blue Line (we visited this zoo) and Sete Rios mainline station. Plus the Air Bus and Yellow Bus Tour stop was just up the road opposite the Novotel (Please note this is a circular service so only goes one way!) We enjoyed the rooftop swimming pool for sheltered sunbathing and a quick (unheated) dip. The breakfasts had everything you could want. The reception staff were very helpful with advice too.

AccorHotels certified review
Hazem A. Business - 26/09/2017
« The hotel is not functioning »

The worst stay i have ever had in my life, the ac is broken and dirty, the ac is not working, the staff can't communicate, the general manager doesn't exist, the bed is not stabled, the bathroom's door is broken, the whole hotel is hot, the rooms are not clean, the electricity plug is not working in the toilet, this is scam not a hotel.

AccorHotels certified review
Marilynf Couples - 19/09/2017
« Excellent service »

Loved early checkin, the breakfast buffet and especially the freshly baked gluten free bread

AccorHotels certified review
Maiken G. K. Business - 15/09/2017
« Hotel is OK »

The hotel is ok and have all the facilities necessary incl. good bed, WIFI, extra pillows and safety box. However, the hotel room looked at bit used. The breakfast was good with nice selection of food.

AccorHotels certified review
Raj Business - 13/09/2017
« Rajesh M. »

Very helpful managerial staff, had a bad experience when first checked in as the air conditioner was very pathetically unsatisfactory. The manager Silvester was very kind & helpful in changing to a different room with better air conditioning effect. Good staff in the kitchen, helpful. All managers were extremely helpful and forthcoming. There was one issue which this hotel should look into. I could not get an iron till the second day of my stay, which is very odd given internationally hotels of this rating would provide irons in the rooms.

AccorHotels certified review
Jollyr_hk Business - 13/09/2017
« Recommended hotel »

Nice hotel close to the train and metro station Sete Rios. Friendly and helpful receptionists, fine breakfast from early in the morning (6:30!). Clean room with tea and coffee making facilities. Ideal for a one night stay (what I had).

AccorHotels certified review
Anonymous Couples - 09/09/2017
« Keith UK »

Good modern hotel near the underground station. The hotel manager needs to sort out the hot water for tea before the lawsuit hits! While looking at the breakfast arrangements, he could also streamline the fruit distribution-most Mercure hotels in France get it right.

AccorHotels certified review
Eb Couples - 05/09/2017
« Nice Stay »

4 nights with good services . I appreciated the possibility to use the hall computers for printing my boarding pass .

AccorHotels certified review
H. R. Families - 03/09/2017

Staying 3 times before, and er er we like the hotel. Not difficult to find from travel point.

AccorHotels certified review
J M. H. Families - 22/08/2017
« Four great days in Lisbon »

The staff Was always more than helpfull. Will come back again when the weather is less warm

TripAdvisor review
Friends getaway - 21/08/2017
« Good hotel but away from the city centre... »

We stayed in this hotel during our recent trip to Lisbon. We have chosen it as it appeared to be close to the airport, which turned out not to be the case if taking an official taxi from the airport (EUR 20.00 instead of a regular EUR 8.00). The hotel is placed in an area which looks like a business district, therefore it is busy during weekdays, and empty on weekends. The building is not a newest type, but still quite decent. Inside it is very clean and according to Mercure standards. Rooms are spacious and well maintained. A nice touch is a rooftop swimming pool which we have been using a lot during our stay. Some people may like it, some not but you could spot all the planes approaching the Lisbon Airport (sometimes a little bit noisy). In terms of a service provided, breakfasts were below expectancy - I truly expected a better choice and quality. If you consider taking a breakfast option, and staying during a week and not for business, I recommend other options outside. Otherwise you will be obliged to take hotel breakfast service. Apart from that a hotel bar was offering a standard choice of softs, beers and liquors. Overall it is a good hotel, keeping up to Mercure brand level, but away from a city centre...

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you very much for your time and your feedback regarding your stay in our hotel. It is very gratifying to receive such positive comments. We're glad that you enjoyed your stay with us. Comeback soon! Best regards, Cláudia Baião

AccorHotels certified review
John H. Couples - 18/08/2017
« Very comfortable, well located and relaxing »

We stayed for four nights. The room was excellent and it was good to find tea/coffee and kettle in the room - rare in European hotels. Staff were friendly and helpful, and breakfast was a real feast. This was our first Mercure and we'll certainly stay again.

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