Hotel - Mercure Lisboa Hotel
Mercure Hotel Mercure Hotel

Mercure Lisboa Hotel

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4.0/5 1,434 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00
Paying

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi in your room
    • Fiber optic technology provides the highest possible speed of Internet connection.
  • Parking
    • Public indoor parking (Paying)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • Spanish
    • French
    • Portuguese
  • EARLY CHECK IN FROM 10AM
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Laundromat

Leisure and activities

  • Massage
  • Babysitting on request
  • Boat excursions
  • Other sports activities
    • Athletics stadium (Nearby)
    • Jogging track

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 06:30-00:00
    • Opening hours : Week-end 07:00-00:00

Business services

  • 9 meeting room(s)
See all services

Hotel location

Our rooms

The Mercure Lisboa hotel has 104 rooms that offer you various accommodation options depending on your needs: the Standard Room, fully refurbished for your comfort; the Superior Room, for those looking for a wider range of services,such as an espresso machine, a range of drinks from the minibar, and upgraded amenities and the Suite, comprising a sleeping area and a spacious lounge. All options have a king-size bed, desk, free WIFI, safe and LCD TV.

  • 104 rooms
  • 100% non-smoking hotel
  • 1 rooms for people with reduced mobility
  • 7 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Crib on request
    • 220/240 V AC
    • Air conditioning
    • Crib on request
    • Opening windows
    • Remote control TV
    • WiFi in your room
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • High speed transmission line
    • Minibar
    • Coffee/tea making facilities
    • Bidet
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.3/5 AccorHotels Rating Based on 2,695 reviews

Our guest reviews for Mercure Lisboa Hotel

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 1,434 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
AccorHotels certified review
Anonymous Solo - 17/04/2018
« Good location and nice pool »

Excellent breakfasts

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, We very much appreciate your comments regarding your stay at the Mercure Lisboa Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Cláudia Baião Guest Relations Manager

AccorHotels certified review
Greg Couples - 16/04/2018
« A satisfactory experience »

Overall experience was satisfactory. The positives We're the helpful staff, but there was an underlying feeling of cost cutting within the rooms. We felt the plastic clear cups, tiny cardboard tea cups and general lack of consistent housekeeping in renewing shampoos and tea facilities unfortunately cheapened the feeling of a generally well furnished and comfortable stay. It could so easily be better than satisfactory.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for having taken the time to post a review regarding your stay at the Mercure Lisboa. We appreciate your invaluable feedback and we are very serious about the voice of every customer. A great deal of effort is put into establishing effective action steps for constant improvement. We look forward to the pleasure of welcoming you back to the Mercure Lisboa. Kind regards, Cláudia Baião Guest Relations Manager

AccorHotels certified review
Glenn Couples - 11/04/2018
« Nice hotel on a good location »

Mercure Lisboa Hotel is a nice hotel an a good location for a citytrip in Lisbon. The rooms are large and clean. The beds are good. Only the temperature in the room was a little bit high. We had the feeling that the airco blew warm air instead of cold even when it was set to a low temperature. So we slept with our window open. The breakfast was good. There was a nice selection of bread, cheese and ham. We could take also yogurt, cereals and fresh fruit. It was a nice start of our day. We didn't try the restaurant but we noticed that it was quite popular. If we come back to Lisbon we will definitely consider to stay in this hotel again

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, We very much appreciate your comments regarding your stay at the Mercure Lisboa Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Cláudia Baião Guest Relations Manager

AccorHotels certified review
Evgenii M. Families - 03/04/2018
« Mercure Lisbon »

my experience of stay in MERCURE Lisbonwas below my expectations.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. M., Thank you for taking the time to post a review of your stay at Mercure Lisboa. We very much appreciate the attention to detail with every aspect throughout Mercure Lisboa and the journey of your stay, we will share your comments and feedback with the respective Heads of Departments. We very much look forward to welcoming you back for a second stay at Mercure Lisboa when we may have the opportunity to exceed your expectations and earn a five star review. Kind regards, Cláudia Gomes

AccorHotels certified review
Easytraveller Solo - 02/04/2018
« Stay and staff very pleasant »

Why do I like your hotel ? Staff pleasant , room « privilège » quiet and comfortable . Just near the hôtel, there is a nice wooded course for a matinal running before the Mercure breakfast. Marvellous !

Our hotel has responded to the review
Our hotel has responded to the review

Cher Monsieur C., C’est avec plaisir que nous recevons vos compliments suite à votre séjour à Mercure Lisboa. Merci pour votre appréciations et nous serions très heureux de vous accueillir de nouveau. Cordialement, Cláudia Gomes

AccorHotels certified review
Alexey Business - 02/04/2018

Nice breakfast in the shabby hotel

AccorHotels certified review
Anonymous Friends - 30/03/2018
« Good value hotel in a handy location accessible via the blue/ Azul metro line.station. »

this hotel is located close to the Jardim Zoologico metro. Friendly staff, clean rooms, comfortable beds and a good breakfast.

AccorHotels certified review
Katarzyna Business - 26/03/2018
« Very good service at reception desk and nice atmosphere. »

Very supportive personnel. Thank you for very effective help and quick resolution time.

Our hotel has responded to the review
Our hotel has responded to the review

Dear KATARZYNA P., We very much appreciate your comments regarding your stay at the Mercure Lisboa Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Cláudia Gomes Assistant Manager

AccorHotels certified review
Robert S. Couples - 24/03/2018
« disappointed »

This hotel does not deserve any two stars, it is below the Mercure hotel limits! Noisy, cold room, old furniture, mold in the bathroom! I'm sorry I chose this hotel and we paid the first day of the stay, otherwise we leave the next day!

AccorHotels certified review
S. K. Families - 07/03/2018
« Easy Booking »

Check in was easy, people friendly

AccorHotels certified review
Anonymous Couples - 06/03/2018
« very good »

staff were very helpful esp breakfast and reception as well as the maid who was very impressive

AccorHotels certified review
Ana C. O. Families - 19/02/2018
« Very good hotel/room »

Great location, Lovely staff. Very good service, amazing hotel, big, comfortable and silent room. Just one problem... very small way to access the garage. If you have a big car, you will have problems. https://www.tripadvisor.co.uk/ShowUserReviews-g189158-d232124-r56…-Mercure_Lisboa-Lisbon_Lisbon_District_Central_Portugal.html#

AccorHotels certified review
Serhan G. Families - 15/02/2018
« Premium rooms are nice »

There are aircon units down of the rooms and they are amazingly loud! Can be covered easily, the normal rooms are with white light and cheap floors, they really look terrible, I was glad that I paid extra for premium, breakfast is very nice and satisfactory also stuff is helpful.

TripAdvisor review
Family - 15/02/2018
« A good location with a unfriendly staff »

Lisboa is a very friendly city, with some awful restaurants, some sightseeing’s that you have to go. Enjoy the markets, the “miradores” and some shops. Try to taste as many dishes as you can. We had a great time there.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to post this review. It’s always a pleasure receive feedback and suggestions to improve our service. We hope to welcome you in the near future. Sincerely, Cláudia Baião

AccorHotels certified review
Thomas Couples - 13/02/2018
« Enjoyed our Visit »

Great visit, we were in on an early flight and they had our quiet room ready as requested.Interesting breakfast with lots of selection and local produce.

AccorHotels certified review
Devesh Couples - 07/02/2018
« Great »

The staff were very helpful and showed willingness to please always.

AccorHotels certified review
Antonieta S. Business - 03/02/2018
« agradavel »

agradavel

TripAdvisor review
Tp P Solo travel - 02/02/2018
« Best hotel in Lisbon »

The best hotel in Lisbon, good location for access to metro and suburban trains, motorways to both north and south of portugal, airport, city centre and turist buses stop outside. Great friendly staff with a good reasturant. Sempre e um prazer ficar neste hotel. Obrogadissimo toda a equipa pela vossa trabalho

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Sincerely, Cláudia Baião

AccorHotels certified review
Madalena F. Couples - 01/02/2018

Very pleasant experience. Disappointment for not accepting dogs.

AccorHotels certified review
Homam F. Z. B. Business - 31/01/2018
« The real meaning of hospitality »

Was an amazing four days with friendly lovely staff most of the time

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