Hotel - Mercure Lisboa Hotel
Mercure Hotel Mercure Hotel

Mercure Lisboa Hotel

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4.0/5 1,383 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Check-in from 14h00
Check out up to 12h00

Services in the hotel and nearby

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi in your room
    • Fiber optic technology provides the highest possible speed of Internet connection.
  • Parking
    • Public indoor parking (Paying)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Breakfast
  • Massage

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi in your room
    • Fiber optic technology provides the highest possible speed of Internet connection.
  • Parking
    • Public indoor parking (Paying)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
  • Languages spoken at the hotel
    • Spanish
    • French
    • Portuguese
  • EARLY CHECK IN FROM 10AM
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Laundromat

Leisure and activities

  • Massage
  • Babysitting on request
  • Boat excursions
  • Other sports activities
    • Athletics stadium (Nearby)
    • Jogging track

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 06:30-00:00
    • Opening hours : Week-end 07:00-00:00

Business services

  • 9 meeting room(s)
See all services

Hotel location

Our rooms

The Mercure Lisboa hotel has 104 rooms that offer you various accommodation options depending on your needs: the Standard Room, fully refurbished for your comfort; the Superior Room, for those looking for a wider range of services,such as an espresso machine, a range of drinks from the minibar, and upgraded amenities and the Suite, comprising a sleeping area and a spacious lounge. All options have a king-size bed, desk, free WIFI, safe and LCD TV.

  • 104 rooms
  • 100% non-smoking hotel
  • 1 rooms for people with reduced mobility
  • 7 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Crib on request
    • 220/240 V AC
    • Air conditioning
    • Crib on request
    • Opening windows
    • Remote control TV
    • WiFi in your room
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • High speed transmission line
    • Minibar
    • Coffee/tea making facilities
    • Bidet
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.3/5 AccorHotels Rating Based on 2,375 reviews

Our guest reviews for Mercure Lisboa Hotel

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 1,383 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
TripAdvisor review
Family - 07/12/2017
« Good, well-situated hotel »

A most pleasant walk into the city or about 6 stops by metro (about 400 yards away), this hotel overlooks the fine aqueduct and is on the flight path to the airport, which causes only a small amount of irritation. Otherwise the area is quiet. My wife and I have stayed here before and had no problem in staying again. The rooms are a fair size and clean. We find the cost reasonable, and breakfast was part of the package. All the staff we came into contact with were both polite and helpful. Easy to access from the airport, I would have no hesitation in recommending.

TripAdvisor review
Couples - 25/11/2017
« Lovely weekend away »

The room was a bit warm - the air conditioning was in 'winter' mode but it was around 20 degrees C outside and sunny so the room got hot. Aside from that the hotel was very good. It was about a 10 min walk from the metro and, although we were below the flight path, we didn't really notice the noise. There were restaurants nearby as well as at the hotel. Breakfast had a nice range of local meats and cheeses, breads, pastries, cooked breakfast, and fruit. The staff were friendly and helpful. We also enjoyed the roof top pool (enclosed in the winter with a retractable roof). We had a nice view of the aqueduct from our room.

AccorHotels certified review
Alistair N. Friends - 24/11/2017
« very good »

excellent although air conditioning in room could be better

AccorHotels certified review
Suzanne Business - 23/11/2017
« Convenient »

The hotel is opposite my Lisbon office so very convenient. Room was comfortable and quiet and could check in early. Breakfast was excellent and good location to go for a run in the local forest.

AccorHotels certified review
Anonymous Business - 23/11/2017
« VERY GOOD »

ROOM GOOD. BATH GOOD. BOTH CLEAN. SERVICE VERY FRIENDLY AND VERY GOOD, ESPECIALLY IN THE RECEPTION. BREAKFAST VERY GOOD, HOWEVER,WITH THE EXCEPTION OF THE SCRAMBLED EGGS, THEY DID NOT TASTE AS REAL EGGS. THE FRIED EGGS WERE OK. DID NOT HAVE TIME TO USE THE SWIMMING POOL OR OTHER FACILITIES, SO , NO COMMENT ON THAT.

AccorHotels certified review
Weekend G. Couples - 20/11/2017
« Great staff, good hotel »

A weekend stay at this hotel was perfect for a weekend break. My partner and I enjoyed the stay. Room was clean and comfortable. Good Wi-fi reception too. Breakfast was decent had a pizza for a late night meal which was good. The staff was great though. Very helpful pleasant and professional at all times. I was quite impressed with how professional the staff was despite them being very young. Great service!

AccorHotels certified review
Estevao B. R. Solo - 20/11/2017
« Honorable »

It has been very good, from the reception to breakfast, which was wonderful

AccorHotels certified review
Vp Business - 17/11/2017
« Surprised how slow service can be! »

I liked the room and pool area but was amazingly surprised how long it takes to get any food served even if you only have few clients sitting in the restaurant. Same goes for invoice...30mins a minimum to get an invoice - some talks with managers might be a good choice. Secondly, I needed an iron so I was asked to pick it up from reception as bring-to-room service does not exist. OK, fair enough...but when I was seeing the quality of the irons I was not so sure if I want to use them for my shirts. 90% of the irons were in not cleaned status (there were about 15 in total). It does not take long to make regular cleaning of the irons and have then happy clients. SO, another manager talk needed.

AccorHotels certified review
Anonymous Business - 16/11/2017
« Depressing »

Miserable

AccorHotels certified review
Thomas Business - 13/11/2017
« lack of facilities and dining experience under par »

The exec privilege room is badly lacking of power outlets. It also needs either usb charging or power outlets near the bed. The dining was sub-par compared to other mercures I've stayed at. the hot food options were cold. I'd like to have a dinner experience also that is not a buffet

AccorHotels certified review
Anonymous Families - 09/11/2017

The bar and food services let it down badly. No draught local beer, then ran out of bottled local beer. No chicken for the pasta meal and only 2 pizza varieties out of 6 or more available! Went to the Novotel and Ibis - far better!

AccorHotels certified review
Rory Business - 09/11/2017
« Nice Hotel - ok service »

The hotel was fine, clean and respectable.

AccorHotels certified review
Michael Couples - 05/11/2017
« Michael O Connor »

Staff extremely helpful and professional. Room very clean. Situation of Hotel means that windows cannot be left open at night as too noisy outside. Air conditioner not quiet enough to leave on all night but we are not used to air conditioning!

AccorHotels certified review
Todor Solo - 29/10/2017
« Fast≥ntle »

I was needed a quick answer with early check-in because of flight missing. The only responce that I have was from Mercury Lisboa

AccorHotels certified review
Gregory S. Business - 28/10/2017
« Great place for my business trip stop »

Everything was great. Friendly staff answered all my questions and concerns and set me up with a very early on time taxi to the airport @ 3 A.M. Courteous and fast room service was ordered. Food was above par compared to other room service I have experienced.

AccorHotels certified review
Geoff H. Couples - 28/10/2017
« Very pleasant place to stay »

Check in staff very good, room comfortable and food was good.

AccorHotels certified review
Anonymous Couples - 24/10/2017

The hotel provided us the essential services required.

AccorHotels certified review
R. Business - 23/10/2017
« service ok, quit room. »

check in digitally: was not completed, it seemed. Had to show my passport. I do not like to be charged 300 euro's before my stay in advance. check out digitally: no sign of it. Breakfast relatively expensive for Portuguese standards, quality and variety ok.

AccorHotels certified review
Mike E. Couples - 22/10/2017
« Good hotel for short break »

Friendly reception and restaurant staff. Room comfortable albeit compact. Swimming pool a big bonus.

TripAdvisor review
Couples - 21/10/2017
« Not so good experience, expected much more from Mercure brand »

First room was next to the elevator and main hallway, impossible to sleep, then we were moved but Internet access was not working for the next FOUR days, making my stay a nightmare without communication... All the time front desk team was explaining that they can not do much, etc...

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you very much for your feedback regarding your stay in Mercure Lisboa. It’s a pleasure receive the opinions of our guests. We apologize for the problems that you had with the Internet system. We are aware that this incident may disturbed the quality of your stay. Rest assure you that we are taking the appropriate measures to continuously improve the quality of this service. Thank you. Cláudia Baião

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