ibis Porto Centro Hotel 2 stars

TripAdvisor rating 4.0/5 2,227 reviews
ibis Porto Centro
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Room 1

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Hotel extras

  • Located in the historic district of Porto, with easy access to the main tourist attractions

  • 24-hour reception desk

  • Buffet breakfast served from 6:30am to midday and 24-hour bar and snack service

  • Free WIFI throughout the hotel

  • Strictly non-smoking hotel

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 12h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Accessibility for people with reduced mobility
  • Pets allowed
  • 100% non-smoking hotel
  • Air conditioned
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PM
  • Laundry
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
Business services
  • Self service business centre
  • Copy/print service available

Hotel location

ibis Porto Centro

Rua da Alegria 29
Nº de Registo:1087
4000-041
porto
portugal

Check-in from 12h00

Check out up to 12h00

  • CENTRO :  

  • BOLHAO :   ALL BOLHAO (F.TOMAS)

  • By plane

    F. SA CARNEIRO At 15km / 9.32 miles

  • By train

    PORTO SAO BENTO At 1km / 0.62 miles

GPS :41.147232, -8.603866

Currently, close to our hotel

Rally of Portugal

From 30/05/2019 to 02/06/2019

At 503 m

São João de Porto Festival

From 01/06/2019 to 30/06/2019

At 503 m

Festival Nos Primavera Sound

From 06/06/2019 to 08/06/2019

At 6.9 km

Our accommodations

Standard Non Smoking Room with 1 double bed

  • Max. number of persons: x2
  • Area: From 14
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • Satellite/cable colour TV
  • Business Desk
  • Direct dial telephone(...)

Standard Non-Smoking Room with twin beds

  • Max. number of persons: x2
  • Area: From 14
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • Satellite/cable colour TV
  • Business Desk
  • Direct dial telephone(...)

Standard Non-Smoking Room with 1 double bed and 1 single bed

  • Max. number of persons: x3
  • Area: From 14
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • Satellite/cable colour TV
  • Business Desk
  • Direct dial telephone(...)

Our restaurants and bars

I-TAPAS, BY IBIS KITCHEN

Type of cuisine: Other cooking style

Discover the i-Tapas restaurant, serving simple and delicious drinks and light meals that cater to all tastes, made entirely from Portuguese ingredients from different parts of the country. Available to enjoy daily from midday to 10:30pm.

Lunch

00:00 - 00:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

00:00 - 00:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

BAR

Photo non contractuelle / Strictly non binding

Even the bar provides a relaxing atmosphere; the Ibis bar is the ideal place for meetings or taking a minute to relax at any time of day.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Our guest reviews for
ibis Porto Centro

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.4/5

5,136 reviews

tripadvisor tripadvisor

TripAdvisor Rating 4.0/5

2,227 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2018

Well situated hotel in Porto

Customer review rating 4.4/5

Ed C. Couples - 13/05/2019 AccorHotels certified review

Comfortable night in this city centre hotel that is a short walk from a lot of the sites in Porto

Dear ED C., We very much appreciate your comments regarding your stay at the ibis Porto Centro. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Deolinda Moreira

Ibis Porto - Great location and Good Value

TripAdvisor rating 4.0/5

William C Couples - 12/05/2019 TripAdvisor review

We spent 2 days in Poreto and this was a great location to walk to all the sites from even though it is always a hike up or down a hill to get around in the City. It is also a 10 - 15 minute walk from the train station and 3 blocks from the Metro station to/from the airport. The hotel is a typical Ibis and was a great value when compared to other hotels.

Thank you for your kind comments regarding to your stay in Hotel Ibis Porto Centro. I'm delighted that you have enjoy your stay and I'll share with my team. We work in order to get your satisfaction. I look forward to welcoming you back again soon. Kind regards
Customer review rating 4.4/5

Kevin Couples - 11/05/2019 AccorHotels certified review

Normal rooms for Ibis and very friendly personal. Did not have one night of good sleep thought. I think it was the water trap that was placed just above our room and made noice all the time so we woke up several times every night,

Dear Mr. Kevin, Thank you for taking the time to tell us about your experience at the ibis Porto Centro. I am sorry that your experience did not meet 100% your expectations. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Paulo J Rocha GM

Ibis Porto center

TripAdvisor rating 4.0/5

Orly K Couples - 11/05/2019 TripAdvisor review

Central location, spacious and clean room. We inquired about a local restaurant, Tavernva, the clerk did not know how to answer. We found out that we had been looking for an hour and a half for a local restaurant, and two were right in front of the hotel

Thank you for your kind comments regarding to your stay in Hotel Ibis Porto Centro, mainly concerning to our cleanliness. We work in order to get your satisfaction. I look forward to welcoming you back again soon. Kind regards

Stay in Porto

Customer review rating 4.4/5

John B. Couples - 10/05/2019 AccorHotels certified review

Comfortable hotel but not in the best area of town

Dear Mr. John B., We very much appreciate your comments regarding your stay at the ibis Porto Centro. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Paulo J Rocha GM

Centre hotel in Porto

Customer review rating 4.4/5

Am Solo - 09/05/2019 AccorHotels certified review

The room was clean and comfortable with good bed. The breakfast had good variety and was tasty.

Dear AM, We very much appreciate your comments regarding your stay at the ibis Porto Centro. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback "cleanliness, comfort of the bed, good breakfast" will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Deolinda Moreira
Customer review rating 4.4/5

Paul Couples - 05/05/2019 AccorHotels certified review

Already reviewed on tripadvisor

Dear Mr. Paul, We very much appreciate your comments regarding your stay at the ibis Porto Centro. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Paulo J Rocha GM

Bed and breakfast - just what is needed

Customer review rating 4.4/5

Gabriela Couples - 04/05/2019 AccorHotels certified review

Correu tudo bem.

Exma Senhora Gabriela, Agradecemos os seus comentários no seguimento da sua estada no ibis Porto Centro. Foi com prazer que recebemos as suas felicitações. A sua satisfação é a melhor recompensa para os nossos colaboradores que trabalham diáriamente para lhe prestar um serviço irrepreensível. Na expectativa de a acolher de novo, queira aceitar os nossos melhores cumprimentos. Paulo J Rocha GM

Good accommodation

Customer review rating 4.4/5

Katerina Couples - 02/05/2019 AccorHotels certified review

I'm happy to spend my time at the Ibis hotel in Porto

Dear Madame Katerina, We very much appreciate your comments regarding your stay at the ibis Porto Centro. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Paulo J Rocha GM

Excellent value. Clean . Good breakfast and good location

Customer review rating 4.4/5

Shirley Friends - 02/05/2019 AccorHotels certified review

Very good

Dear Madame SHIRLEY, We very much appreciate your comments regarding your stay at the ibis Porto Centro. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Paulo J Rocha GM

Perfect Porto location

Customer review rating 4.4/5

Gary Couples - 01/05/2019 AccorHotels certified review

This hotel is perfectly located in Porto's city centre and is within easy walking distance of many of the city's highlights. Cost for this hotel is very reasonable. It's a budget minded basic hotel and rooms are on the small side but that is fine. They are clean, quiet and efficient. Bathroom is nice and bright and shower is great. Beds are comfortable. We are glad we opted for the morning breakfast buffet which again is very reasonably priced. There is enough choice that could satisfy any taste and is an excellent way to start the day. The buffet is also available until noon which I have never encountered before...so those that sleep late won't be disappointed. Front desk staff are excellent and seem committed to customer service. They provide a city map on check in and will give suggestions if asked, call in reservations or a taxi etc. We ran into a problem checking in for our return flight to North America, we asked the lady working the front desk for some direction/ assistance as we were unsure how to proceed dealing with a European airline. She made it her mission to assist with the resolution of our issues. It worked out and we were grateful for her assistance. My only criticism is with heating/air conditioning. I like to be able to control the room environment. When we were in Porto it was pleasantly warm but humid due to a lot of rain creating a warm, humid hotel room. I learned that this Ibis has heat in the winter and A/C in the summer....no crossover. As the A/C had not yet been turned on, my only option to cool the room was to turn off the fan and open the window. Not particularly good for allergy sufferers, reducing humidity or quiet at night during the rain storm. I would stay at Ibis again, having found them to provide consistently good, reasonably priced accommodation.

Dear Mr. Gary, We very much appreciate your comments regarding your stay at the ibis Porto Centro. It is always a pleasure to receive positive feedback, mainly concerning to our team performance and cleanliness. Both on top of our priorities. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Paulo J Rocha GM

It was just ok

Customer review rating 4.4/5

Vasiliki P. Couples - 29/04/2019 AccorHotels certified review

the recepionists were friendly! the hotel though was dirty, the breakfast provided very poor and there were no enough towels in the room!

Dear VASILIKI P., We very much appreciate your comments regarding your stay at the ibis Porto Centro. It is always a pleasure to receive feedback. I will share your comments with our team. I am sure that this feedback " the recepionists were friendly" will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Deolinda Moreira

Perfect Porto location

TripAdvisor rating 4.0/5

Gary B Couples - 28/04/2019 TripAdvisor review

Very nice, basic hotel located in the Ribeira district of old Porto. If exploring this historical area is important, this location is an excellent starting point. Rooms as with Ibis, are on the small side but work very well and are well laid out and very efficient. Beds are quite comfortable. We opted for the buffet breakfast option which is very reasonably priced with good selection to start your day. As well, the breakfast is available until noon, which I had never seen before. The front desk staff are excellent and are committed to customer service. We had a glitch with our airline check in and the lady on the desk went way beyond what I would have expected as she helped us work it out. My only criticism is with the heating/air conditioning system. During our visit, it was pleasantly warm but humid, making our room quite warm. It seems that their temperature control system works seasonally with heat in the winter and A/C in the summer, but not both. This was explained to me with the only option being to shut off the fan and open the window, as the A/C had not yet been activated.

Thank you for your kind comments regarding to your stay in Hotel Ibis Porto Centro. I'm delighted that you have enjoy your stay and I'll share with my team. We work in order to get your satisfaction. I look forward to welcoming you back again soon. Kind regards

1 staff member failed

Customer review rating 4.4/5

M. M. Friends - 26/04/2019 AccorHotels certified review

Check in staff and day staff very helpful. As we had an early departure to airport, check in lady offered to arrange a coffee and snack for breakfast On our return to hotel in evening, Male Night manager claimed the beer taps were broken and that all bottled beer was warm and that he could not serve any. Offered us to drink something else other than beer. 6 of our group only drink beer. We asked if we could share the 4 cans we had in our room and he said not in the public area. All went to bed. Same night manager started to set out a full breakfast buffet at 05:45. We said not to worry and we only wanted a quick coffee. He continued to set out the buffet and said wait for coffee. He then said coffee machine is broken and was unavailable. We left in taxis at 06:00. His attitude was extremely poor As a platinum card holder, I will Not stay at this ibis again and will not recommend to colleagues.

Dear M. M., Thank you for taking the time to tell us about your experience at the ibis Porto Centro. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Deolinda Moreira

Nice stay

Customer review rating 4.4/5

Steve D. Solo - 23/04/2019 AccorHotels certified review

It was pleasant, the room was small but clean and tidy, staff were friendly and helpful

Dear STEVEN d., We very much appreciate your comments regarding your stay at the ibis Porto Centro. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback "staff friendly and room was clean" will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Deolinda Moreira

Basic hotel at the perfect place to explore Porto

Customer review rating 4.4/5

Jo Couples - 22/04/2019 AccorHotels certified review

Rather small room with basic bed and shower. Just fine for us to explore Porto. Nearby the shops which was a big plus. Also the breakfast was perfect for us.

Dear JO We very much appreciate your comments regarding your stay at the ibis Porto Centro. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Deolinda Moreira

Excellent

Customer review rating 4.4/5

Anonymous Couples - 21/04/2019 AccorHotels certified review

Excellent

Good hotel close to centre

Customer review rating 4.4/5

Emanuel B. Friends - 12/04/2019 AccorHotels certified review

I was overall satisfied. The hotel is close to the centre and the rooms are comfortable. Breakfast could be better.

Dear EMANUEL b., We very much appreciate your comments regarding your stay at the ibis Porto Centro. It is always a pleasure to receive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Deolinda Moreira

Α good value for money choice

Customer review rating 4.4/5

Fani Friends - 10/04/2019 AccorHotels certified review

Great location right in the city center .Clean and spacious room,comfortable beds.Friendly staff.Nice breakfast.Everything was ok except that there werent hand toewls in the room.

Dear Madame Fani, We very much appreciate your comments regarding your stay at the ibis Porto Centro. It is always a pleasure to receive positive feedback, mainly concerning our team performance and cleanliness. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Paulo J Rocha GM

A good location, quit close to the breach.

Customer review rating 4.4/5

Kate Solo - 10/04/2019 AccorHotels certified review

A good service, clean. People are frendly.

Dear Madame Kate, We very much appreciate your comments regarding your stay at the ibis Porto Centro. It is always a pleasure to receive positive feedback, mainly concerning to our team performance. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Paulo J Rocha GM
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