Hotel - ibis Porto Centro
Ibis Hotel Hotel Ibis Hotel Hotel

ibis Porto Centro Hotel

4.0/5 2,148 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 12h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • pets allowed
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PM
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)

Business services

  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

  • 77 rooms
  • 100% non-smoking hotel
  • 3 rooms for people with reduced mobility
    • Pulse air
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Bathroom doors 32 inches wide
    • Web TV
    • Telephone
    • Radio in room
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Direct dial telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Shower
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.4/5 AccorHotels Rating 4,634 reviews

Our guest reviews for ibis Porto Centro

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 2,148 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Couples - 11/11/2018 TripAdvisor review
« Great Location, great breakfast »

Very good 3 night stay. Although about 10 minute walk from main train station and nearby tourist centre, the hotel location is great; lots of good local restaurants and supermarket just next door. Comfortable quiet room. Friendly efficient reception. Restaurant/breakfast area very appealing as was the breakfast itself.

Our hotel has responded to the review
Our hotel has responded to the review

Thank you for your kind comments regarding to your stay in our Hotel. I'm delighted that you have enjoy your stay and I'll share with my team. We work in order to get your satisfaction. I look forward to welcoming you back again soon. Kind regards

Couples - 10/11/2018 TripAdvisor review
« Good location »

Best point to stay in Porto, very close the downtown and all historical attractions. The access building isn’t cool , but inside the property everything ok. The staff was very professional and the room is very quiet.

Our hotel has responded to the review
Our hotel has responded to the review

Thank you for your kind comments regarding to your stay in Hotel Ibis Porto Centro. I'm delighted that you have enjoy your stay and I'll share with my team. We work in order to get your satisfaction. I look forward to welcoming you back again soon. Kind regards

Couples - 10/11/2018 TripAdvisor review
« Porto »

The staff were a little stressed between them and it was not nice. The in the breakfast the are a very nice options, but the refil of the options were slow I needed to ask to replacement of the coffe machine and jams.

Our hotel has responded to the review
Our hotel has responded to the review

Thank you for your comments regarding to your stay in our Hotel. We treat all of our comments seriously and will be dealt with accordingly. Our goal is to improve our services in order to get your satisfaction. I look forward to welcoming you back again soon. Kind regards

Polina Z. Friends - 07/11/2018 AccorHotels certified review

not satisfaying, the staff was no very polite and not much of a help

Our hotel has responded to the review
Our hotel has responded to the review

Dear Madame Polina Z., Thank you for taking the time to tell us about your experience at the ibis Porto Centro. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Paulo J Rocha GM

Sharon L. Couples - 04/11/2018 AccorHotels certified review
« Started poorly ended well. »

We were not impressed with the breakfast the first morning. No cups no glasses coffee machine not working.No fresh juice or fresh fruit. However after that morning the breakfast was very good. The staff on reception were helpful and friendly. The room was good.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sharon L., We very much appreciate your comments regarding your stay at the ibis Porto Centro. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Paulo J Rocha GM

Woody666 Couples - 01/11/2018 AccorHotels certified review
« Good Stay, everything you needed »

Great for Parking so close to the hotel at a reduced rate. The bed was comfortable, everything worked. Close to shopping & nice Restaurants. Would stay here again, next time in Porto I needed to put my medicine in the fridge, it was not a problem

Our hotel has responded to the review
Our hotel has responded to the review

Dear WOOdY, We very much appreciate your comments regarding your stay at the ibis Porto Centro. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback "Good Stay" will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Deolinda Moreira

Sandra Couples - 01/11/2018 AccorHotels certified review
« Miss »

Good location, staff friendly

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sandra, We very much appreciate your comments regarding your stay at the ibis Porto Centro. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Deolinda Moreira

Couples - 01/11/2018 TripAdvisor review
« Close to walk to everything »

Good stay here at the hotel, the bed was comfortable & everything worked in the room. The staff were very friendly, parking beside the hotel was a bonus for a reduced rate. Plenty of restaurants closeby & well worth investigating. Porto is quite hilly as well

Our hotel has responded to the review
Our hotel has responded to the review

Thank you for your kind comments regarding to your stay in Hotel Ibis Porto Centro, mainly concerning our team friendliness. I'm delighted that you have enjoy your stay and I'll share with my team. We work in order to get your satisfaction. I look forward to welcoming you back again soon. Kind regards

Anonymous Couples - 31/10/2018 AccorHotels certified review

Did not at check in get told about breakfast time or location. WiFi was not explained either only found the code by accident on room card holder. This could have been because it might have been explained to customer getting booked in whilst we waited,problem being they spoke a different language to us. Towels were poor quality and had to keep asking for more for room. The lady at breakfast each morning was lovely very helpful and pleasant. Our room was very small had asked to be moved nothing available apparently.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Client Thank you for taking the time to tell us about your experience at the ibis Porto Centro. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Deolinda Moreira

Anonymous Couples - 31/10/2018 AccorHotels certified review

Pleasant as always in Ibis hotels. Two points off for the breakfast not included in price of room.

Our hotel has responded to the review
Our hotel has responded to the review

Dear client We very much appreciate your comments regarding your stay at the ibis Porto Centro. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Deolinda Moreira

The B. F. Families - 28/10/2018 AccorHotels certified review
« Wonderful Stay »

A very welcoming and comfortable 3 nights

Our hotel has responded to the review
Our hotel has responded to the review

Dear B. F., We very much appreciate your comments regarding your stay at the ibis Porto Centro. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Paulo J Rocha GM

Thanos Business - 26/10/2018 AccorHotels certified review
« Great value for money, near the centre and the Bolhao metro station »

Great value for money hotel, located near the centre and the Bolhao metro station, everything within walking distance. Very helpful personnel, nice and fresh breakfast. The checkout procedure was slow for some reason (even though there was no queue)

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr Thanos, We very much appreciate your comments regarding your stay at the ibis Porto Centro. It is always a pleasure to receive positive feedback, as well improvement suggestions. I will share all your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Paulo J Rocha GM

Juan Couples - 20/10/2018 AccorHotels certified review
« Regular »

Regular

Our hotel has responded to the review
Our hotel has responded to the review

Estimado Sr. Juan, Le agradecemos el tiempo que se ha tomado para hacernos llegar los comentarios sobre su estancia en ibis Porto Centro. Sentimos enormemente que su experiencia no haya alcanzado 100% sus expectativas. En Ibis, nos esforzamos en proporcionar un servicio de calidad a cada uno de nuestros clientes, por ello sus comentarios son muy importantes para nosotros. Apreciamos sinceramente que haya compartido con nosotros este asunto y confiamos en que nos dé una nueva oportunidad para poder ofrecerle un servicio óptimo. Reciba un cordial saludo. Paulo J Rocha GM

Anonymous Couples - 19/10/2018 AccorHotels certified review
« Very happy »

Room was comfortable and clean. Service was professional and really friendly.

Our hotel has responded to the review
Our hotel has responded to the review

Dear customer, We very much appreciate your comments regarding your stay at the ibis Porto Centro. It is always a pleasure to receive positive feedback, mainly concerning our team and cleanliness. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Paulo J Rocha GM

Gemma Business - 18/10/2018 AccorHotels certified review
« easy, comfortable »

It was a good experience, rooms very tidy and clean, good breakfast and nice people

Our hotel has responded to the review
Our hotel has responded to the review

Dear Madame Gemma, We very much appreciate your comments regarding your stay at the ibis Porto Centro. It is always a pleasure to receive positive feedback, mainly concerning our team performance and cleanliness. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Paulo J Rocha GM

E. A. Couples - 15/10/2018 AccorHotels certified review
« Basic hotel, very clean, good location »

The pros: nearby convenient parking, air conditioning that was excellent, good location for tourism, supermarket next door, attentive personnel, very clean, great fresh orange juice at breakfast The cons: even for european standards very small rooms (no space to open carryon luggage except for the top of the bed, no walking space at all), just one towel per person (no hand or wash towels given), breakfast was very crowded both days

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. E. A., We very much appreciate your comments regarding your stay at the ibis Porto Centro. It is always a pleasure to receive positive feedback, but also very important the improvement suggestions, such as yours. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Paulo J Rocha GM

Anthony Friends - 15/10/2018 AccorHotels certified review
« Charming hotel with friendly staff and a great breakfast »

Standard Ibis hotel, with better than average breakfast, at a reasonable price. Interesting restaurant menu and theme nights. Comfortable rooms, with great shower. Beds ideal for a good nights sleep.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Anthony, We very much appreciate your comments regarding your stay at the ibis Porto Centro. It is always a pleasure to receive positive feedback. Is for us very important you review and your comment concerning our staff performance. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Paulo J Rocha GM

Feebs Couples - 15/10/2018 AccorHotels certified review
« Tevreden »

Punctueel correct

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Feebs, We very much appreciate your comments regarding your stay at the ibis Porto Centro. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Paulo J Rocha GM

G. Couples - 14/10/2018 AccorHotels certified review
« Enjoyable stay »

Our three night stay was very good, bed was comfortable, room facilities good except there was no tea or coffee facility. Convenient location for our activities. Buffet breakfast was good and gluten free bread etc for my wife who is coeliac was much appreciated.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. G., We very much appreciate your comments regarding your stay at the ibis Porto Centro. Your review is very important to us and it is always a pleasure to receive positive feedback. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Paulo J Rocha GM

Martin Couples - 12/10/2018 AccorHotels certified review
« convenient location »

Hotel was a convenient location for exploring Porto. Everywhere central was walkable and the metro station was close for airport or coast. Room was small but clean and the staff were helpful.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Martin, We very much appreciate your comments regarding your stay at the ibis Porto Centro. It is always a pleasure to receive positive feedback, mainly concerning our team performance and cleanliness. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Paulo J Rocha GM

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