Hotel - ibis Lisboa Sintra
Ibis Hotel Hotel Ibis Hotel Hotel

ibis Lisboa Sintra Hotel

4.0/5 782 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 12h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI in the communal areas
    • WIFI in your room
  • Private indoor parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pets allowed
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PM
  • Shoe shine machine

Leisure and activities

  • Golf course 18 holes  (Nearby)

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)

Business services

  • Self service business centre
  • Copy/print service available
See all services

Our rooms

  • 125 rooms
  • 119 non-smoking rooms
  • 2 rooms for people with reduced mobility
  • 6 connecting rooms
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Bathroom doors 32 inches wide
    • Radio in room
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Radio in bathroom
    • Baby bed
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Web TV
    • Telephone
    • Direct dial telephone
    • High speed transmission line
    • Fax machine
    • Shower
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.4/5 AccorHotels Rating 2,905 reviews

Our guest reviews for ibis Lisboa Sintra

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 782 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Solo travel - 15/09/2018 TripAdvisor review
« Nice hotel to stay »

The Ibis Lisboa Sintra was a nice place to stay. The staff were nice and helpful. The hotel was clean and tidy the same as the room. The restaurant was ok for breakfast and evening meal. There was plenty of secure parking.

E .. F. Families - 07/09/2018 AccorHotels certified review
« Pleasant stay but the bed could be improved upon »

It was a pleasant stay. The kids always loved forward to having breakfast every morning. The environment was really very pleasant but we could not enjoy sitting outside with the kids because of smokers. The bed could be improved upon so the mattress don't slide off the edge of the bed. Overall, we enjoyed our stay. Thank you.

Our hotel has responded to the review
Our hotel has responded to the review

Dear ESEGE V., We very much appreciate your comments regarding your stay at the ibis Lisboa Sintra. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Carla Ramos

Nicos Couples - 06/09/2018 AccorHotels certified review
« Very good douche and bed »

Nice douches, clean, good bed. Quiet stay, good simple breakfast. Friendly staf. But only not so good airco, was a little warm.

Our hotel has responded to the review
Our hotel has responded to the review

Dear MARIA MADALENA C., We very much appreciate your comments regarding your stay at the ibis Lisboa Sintra. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Carla Ramos

Anonymous Couples - 29/08/2018 AccorHotels certified review

Agradable.

Our hotel has responded to the review
Our hotel has responded to the review

Dear PAULA H., Gracias por darnos un poco de su tiempo para escribir un comentario. Tengo mucho gusto que haya disfrutado de su estancia y espero volver a darle la bienvenida pronto. Cordial saludo, Carolina Tavares

Alberto Families - 08/08/2018 AccorHotels certified review
« Uncomfortable »

While the hotel has nice accommodation, and the staff is very friendly, the beds are too uncomfortable. And given that the larger amount of time we usually stay at an hotel is sleeping, not being able to sleep with comfort is too bad.

Our hotel has responded to the review
Our hotel has responded to the review

Dear ALBERTO S., Thank you for your feedback. We treat all of our comments with the utmost seriousness and we will be investigating this matter accordingly. Kind regards Carolina Tavares

Antonio T. Couples - 04/08/2018 AccorHotels certified review
« Good »

Satisfying. No complaints

Our hotel has responded to the review
Our hotel has responded to the review

Dear ANTONIO T., Many thanks for your kind review. I am glad my team made your stay enjoyable. Kind regards, Carolina Tavares

Tony G. Business - 30/07/2018 AccorHotels certified review
« Very good »

Staff were very hpful and friendly particularly the bar staff

Our hotel has responded to the review
Our hotel has responded to the review

Dear TONY G., Thank you for taking the time to write a review. I am delighted that you enjoyed your visit to the Ibis Sintra. I look forward to seeing you again in the near future. Kind regards Carolina Tavares

Sara C. Couples - 25/07/2018 AccorHotels certified review
« Miss »

Dear sir or Madam I can confirm that we had a wonderful time during my wedding in Ibis Hotel, the staff are friendly and the breakfast it was amazing. The hotel it was fresh and clean with high stardard. I wouldn't think twice to come back in future. Best Regards Sara C.

Our hotel has responded to the review
Our hotel has responded to the review

Dear NATHANIEL C., Thank you for your kind comments and compliments – I am delighted that you enjoyed your stay and I look forward to welcoming you back again soon. Kind regards Carolina Tavares

Reinaldo R. Families - 23/07/2018 AccorHotels certified review
« Wonderful!!!! »

Everything was perfect! The beakfast is fantastic!!!

Our hotel has responded to the review
Our hotel has responded to the review

Dear REINALDO R., Thank you very much for your kind review. It is much appreciated and I can assure you that my team will be delighted to hear that you enjoyed your stay. I look forward to welcoming you back again very soon. Kind regards Carolina Tavares

Javier Solo - 23/07/2018 AccorHotels certified review
« Very nice »

It was an extremely nice place, the staff were incredibly helpful, and I wouldn't have guessed it was a 2* if I didn't know. The only problem I had with it was the location, it's a bit in the middle of nowhere, and if you don't have a car at your disposal, it's incredibly difficult to move around. Luckily I did have a car available. If you can get access to a vehicle, I totally recommend it, if not, maybe search something closer to Sintra itself or Lisbon

Our hotel has responded to the review
Our hotel has responded to the review

Dear JAVIER N., Thank you for your kind comments and compliments – I am delighted that you enjoyed your stay and I look forward to welcoming you back again soon. Kind regards Carolina Tavares

Terry L. Solo - 20/07/2018 AccorHotels certified review
« Very Good »

Rooms, though small, were very clean. Shower gel soap was not filled, so I had to get out to fill my sponge with the sink soap. But overall, a nice stay. Staff is very friendly.

Our hotel has responded to the review
Our hotel has responded to the review

Dear TERRY L., Thank you for your feedback. We treat all of our comments with the utmost seriousness and we will be investigating this matter accordingly. Kind regards Carolina Tavares

Sarah Couples - 17/07/2018 AccorHotels certified review

Great location and cheap bar !!!

Our hotel has responded to the review
Our hotel has responded to the review

Dear KEON O., Thanks for your review. I am glad you had a good stay with us. See you on your next trip hopefully! Kind regards Carolina Tavares

Silvia Families - 15/07/2018 AccorHotels certified review
« well-planned room assures comfortable stay »

Chose this hotel because the 'adapted' room is well planned and meets our needs. We have found that ability adapted accommodation in Portugal, no matter how expensive is often badly planned and not fit for purpose. Staying here we can truly relax, knowing that physically our needs are met, though the location not the most attractive it is very practical.

Our hotel has responded to the review
Our hotel has responded to the review

Dear SILVIA A., Thank you very much for your review, I am delighted that you enjoyed your visit to the Ibis Lisboa Sintra. I look forward to welcoming you back again soon. Kind regards Carolina Tavares

Christine R. Couples - 10/07/2018 AccorHotels certified review
« Good experience staying at Ibis Lisboa »

Everything was great we arrived early but were given a quiet non smoking room on the 2nd floor as requested. Breakfast was lovely and food replenished immediately. There is only one thing to moan about is the parking which is not adequate for the amount of guests I think it would be better if they put 3 euros on the room rate and did not charge to park in the garage.

Our hotel has responded to the review
Our hotel has responded to the review

Dear CHRISTINE R., Thank you for your feedback. We treat all of our comments with the utmost seriousness and we will be investigating this matter accordingly. Kind regards Carolina Tavares

Nuno P. Couples - 09/07/2018 AccorHotels certified review
« Good »

Good presentation.

Our hotel has responded to the review
Our hotel has responded to the review

Dear NUNO P., Muito obrigado pelo seu simpático comentário. A sua opinião é muito valorizada e a nossa equipa aprecia a confiança que depositou em nós. Esperamos voltar a dar-lhe as boas vindas em breve. Atenciosamente, Carolina Tavares

Cesar G. Families - 02/07/2018 AccorHotels certified review
« Excellent »

Our experience was good in terms of cost/benefits. Ibis Sintra has an excellent team to support our needs. Location is very good. Breakfast was good as well. We will recommend for our friends IBIS Sintra for sure. Thanks again for your professionalism in receive me and my family. See you soon. Cesar G. - Brazil

Our hotel has responded to the review
Our hotel has responded to the review

Dear CESAR A MATTOS G., Thank you very much for your kind review. It is much appreciated and I can assure you that my team will be delighted to hear that you enjoyed your stay. I look forward to welcoming you back again very soon. Kind regards Carolina Tavares

Maiju Couples - 24/06/2018 AccorHotels certified review
« Everything worked »

Parking was easy, hotel was clean and we had a nice sleep. Short drive from Lisboa airport.

Our hotel has responded to the review
Our hotel has responded to the review

Dear MAIJU K., Thank you very much for your kind review. It is much appreciated and I can assure you that my team will be delighted to hear that you enjoyed your stay. I look forward to welcoming you back again very soon. Kind regards, Carolina Tavares

Ines Couples - 18/06/2018 AccorHotels certified review

Nice staff, clean rooms

Our hotel has responded to the review
Our hotel has responded to the review

Dear INES M., We very much appreciate your comments regarding your stay at the ibis Lisboa Sintra. Thank you for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Carla Ramos

Solo travel - 02/06/2018 TripAdvisor review
« Ibis delivers »

This is the second time I have stayed at an Ibis. Both have been a good experience. Ibis offer excellent facilities, comfort and cleanliness at a reasonable price. A good experience. I will continue to use Ibis hotels when I travel.

Our hotel has responded to the review
Our hotel has responded to the review

Thank you very much for your review, I am delighted that you enjoyed your visit to the Ibis Sintra Hotel. I look forward to welcoming you back again soon. Kind regards, Carla Ramos

Miguel G. Couples - 23/05/2018 AccorHotels certified review
« Satisfied »

It was pleasant. I had difficulties sleeping because of the noise coming from the bathroom. I tried to turn off the "odor extractor" but without luck.

Our hotel has responded to the review
Our hotel has responded to the review

Exmo. MIGUEL G., Obrigado pelo seu comentário. Fazemos questão de tratar todos os nossos comentários com a maior seriedade e vamos investigar o assunto em conformidade. Atenciosamente, Carolina Tavares

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