ibis Lisboa Sintra Hotel 2 stars

TripAdvisor rating 4.0/5 861 reviews
ibis Lisboa Sintra
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+ 16 Services
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Room 1

Number of guests
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Hotel extras

  • Advantage 1

  • Advantage 2

  • Advantage 3

  • Advantage 4

  • Advantage 5

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 12h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Private indoor parkingPaying
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • Manual temperature control
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PMPaying
  • Shoe shine machine
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
Leisure and activities
  • Golf course 18 holes (Nearby)
Business services
  • Self service business centre
  • Copy/print service available

Hotel location

ibis Lisboa Sintra

Av. Raul Solnado, 23 - 23A
Mem Martins
Nº de Registo:3063
2710-162
sintra
portugal

Check-in from 12h00

Check out up to 12h00

  • By plane

    AEROPORTO DE LISBOA At 24km / 14 miles

  • By train

    INTERFACE SINTRA At 6km / 3 miles

  • By train

    MEM MARTINS At 2km / 1 miles

GPS :38.780583, -9.354643

Our accommodations

Room with 1 double bed equipped with the new bedding

  • Max. number of persons: 2
  • Area: From 17
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Direct dial telephone

Room with 2 single beds equipped with the new bedding

  • Max. number of persons: 2
  • Area: From 17
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Direct dial telephone

Room with 1 double bed + 1 extra bed equipped with the new bedding

  • Max. number of persons: 3
  • Area: From 17
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Direct dial telephone

Our restaurants and bars

I-PIZZA

Type of cuisine: Other cooking style

Discover our My Tasty Menu; it's simple, healthy and delicious. There is a drinks and hot and cold light snack service that caters to all tastes. You can order at the bar or at reception 24/7 to enjoy whenever and wherever you like.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

BAR

Photo non contractuelle / Strictly non binding

The bar: a cozy place to meet up with friends at any time of day.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Our guest reviews for
ibis Lisboa Sintra

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.4/5

3,796 reviews

tripadvisor

TripAdvisor Rating 4.0/5

861 reviews

Mr

Customer review rating 4.4/5

Anonymous Couples - 06/10/2019 AccorHotels review

Excellent, as expected.

Dear MANDALIN S., We very much appreciate your comments regarding your stay at the ibis Lisboa Sintra. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Carla Ramos

Mr J D.

Customer review rating 4.4/5

J D. Business - 02/10/2019 AccorHotels review

Nice place friendly staff

Dear JOSE D., We very much appreciate your comments regarding your stay at the ibis Lisboa Sintra. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Carla Ramos

parking

Customer review rating 4.4/5

José Business - 30/09/2019 AccorHotels review

Breve

Estimado CANO AGUILAR J., Le agradecemos el tiempo que se ha tomado para hacernos llegar los comentarios sobre su estancia en ibis Lisboa Sintra. Sentimos enormemente que su experiencia no haya alcanzado sus expectativas; por favor permítanos hacerle llegar nuestras mas sinceras disculpas. En Ibis, nos esforzamos en proporcionar un servicio de calidad a cada uno de nuestros clientes, por ello sus comentarios son muy importantes para nosotros. Por favor tenga por seguro que tomaremos las medidas necesarias para que no vuelva a ocurrir lo acaecido en su estancia. Apreciamos sinceramente que haya compartido con nosotros este asunto y confiamos en que nos dé una nueva oportunidad para poder ofrecerle un servicio óptimo. Reciba un cordial saludo. Carla Ramos
Customer review rating 4.4/5

Jose D. S. Couples - 28/09/2019 AccorHotels review

Good stay breakfast no much variety

Dear ISABEL H., Thank you for your kind comments and compliments – I am delighted that you enjoyed your stay and I look forward to welcoming you back again soon. Kind regards, Carolina Tavares

To far from everything.

Customer review rating 4.4/5

Mario S. Couples - 26/09/2019 AccorHotels review

The stay was nice, but a bit far from the downtown, room was clean, staff was friendly. It stated there was free parking, but what they didn’t mention was, it’s limited and if there’s none outside you pay to park underground. Sad to know.

Dear MARIO S., We very much appreciate your comments regarding your stay at the ibis Lisboa Sintra. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Carolina Tavares
Customer review rating 4.4/5

Fidel S. Friends - 20/09/2019 AccorHotels review

The staff was very friendly.

Dear FIDEL S., We very much appreciate your comments regarding your stay at the ibis Lisboa Sintra. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, CArla Ramos

Nice hotel outside Sintra

Customer review rating 4.4/5

Vijay Couples - 15/09/2019 AccorHotels review

The room was really good. Liked the parking and easy access. Breakfast didn’t have gluten free options and that takes it away from a 10 rating.

Dear VIJAY L., We very much appreciate your comments regarding your stay at the ibis Lisboa Sintra. It is always a pleasure to receive positive feedback. Concerning the gluten free, they are available at our buffet. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Carla Ramos
Customer review rating 4.4/5

Tina Couples - 25/08/2019 AccorHotels review

Helpful service , great late breakfast

Dear JUSTYNA O., Thank you for your kind comments and compliments – I am delighted that you enjoyed your stay and I look forward to welcoming you back again soon. Kind regards, Lidia Costa

As good as it can be

Customer review rating 4.4/5

Telmo J. Families - 23/08/2019 AccorHotels review

As good as it can be, nothing to say

Dear TELMO S., Thank you for taking the time to write a review. I am delighted that you enjoyed your visit to the Ibis Sintra. I look forward to seeing you again in the near future. Kind regards, Lidia Costa

Good Stay with reception issues

Customer review rating 4.4/5

Boaz Families - 11/08/2019 AccorHotels review

We did not like the rooms provided. We had a difficult time getting the reception person to change our rooms - he simply did not cooperate. That was frustrating. After rooms change, everything was fine.

Dear BOAZ S., Thank you very much for your review, I am delighted that you enjoyed your visit to the Ibis Lisboa Sintra. I look forward to welcoming you back again soon. Kind regards, Carolina Tavares
Customer review rating 4.4/5

Anonymous Families - 09/08/2019 AccorHotels review

Clean hotel, good breakfast but the room is too small for 2 adults and 1 kid!

Dear CECILIA G., Thanks for your review. I am glad you had a good stay with us. See you on your next trip hopefully! Kind regards, Carolina Tavares

Hospitable

Customer review rating 4.4/5

Antonio T. Couples - 03/08/2019 AccorHotels review

Overall, very nice experience again. Only one remark, the toilet sink had a bad smell.

Dear ANTONIO T., Thank you for your kind comments and compliments – I am delighted that you enjoyed your stay and I look forward to welcoming you back again soon. Kind regards, Carolina Tavares

Airport Lisbon option

Customer review rating 4.4/5

Caio B. Families - 02/08/2019 AccorHotels review

the breakfast was very good, and the rooms were clean and ready for us. it has a good location, for tourist with cars, close to Sintra, Cascais and the airport ... I Recommend for those with car.

Dear CAIO VINICIUS LIMA B., Thank you very much for your kind review. It is much appreciated and I can assure you that my team will be delighted to hear that you enjoyed your stay. I look forward to welcoming you back again very soon. Kind regards, Carolina Tavares

Second time here and it is still worth it if you have a car

Customer review rating 4.4/5

Biscas Friends - 24/07/2019 AccorHotels review

This is a simple 2*+ hotel but I've stayed in 3* and 4* that are not as good. Rooms are clean (what I greatly value) and the breakfast if very good for a 2* hotel. It is best if you have your own transportation if you stay here but beware that free outside parking is very limited and most guests will park in the underground garage for an extra 3€/day but it is worth it. Would I recommend it? If you are just looking for a no frills hotel... of course I do recommend it!

Dear HELDER B., Thank you very much for your kind review. It is much appreciated and I can assure you that my team will be delighted to hear that you enjoyed your stay. I look forward to welcoming you back again very soon. Kind regards, Carolina Tavares

Smooth and peaceful

Customer review rating 4.4/5

As Families - 19/07/2019 AccorHotels review

comfortable bed and pillow, congratulations to hotel, quiet and accessible. easy parking and smooth check-in and check-out.

Dear ALFREDO S., Thank you for your kind comments and compliments – I am delighted that you enjoyed your stay and I look forward to welcoming you back again soon. Kind regards, Lidia Costa

Tiny room and bathroom,good breakfast

Customer review rating 4.4/5

Rj Families - 16/07/2019 AccorHotels review

Basic hotel.

Dear RAJEEV J., Thank you for taking the time to write a review. I am delighted that you enjoyed your visit to the Ibis Sintra. I look forward to seeing you again in the near future. Kind regards, Lidia Costa
Customer review rating 4.4/5

John C. Couples - 25/06/2019 AccorHotels review

Very clean. Staff helpful, the only problem was the coffee machine, there was only one so we had to join a long queue which became longer when it failed. Must try harder

Dear JOHN C., We very much appreciate your comments regarding your stay at the ibis Lisboa Sintra. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lidia Costa

Tranquila

Customer review rating 4.4/5

Anonymous Couples - 23/06/2019 AccorHotels review

Correcta

Dear MARIA JOSE L., Thanks for your review. I am glad you had a good stay with us. See you on your next trip hopefully! Kind regards, Lidia Costa

Sintra, the historical city.

TripAdvisor rating 4.0/5

asgo2006 Couples - 11/06/2019 TripAdvisor review

Ibis Sintra is a good hotel, in a location just a little far from the attractions. The instalations are good and the employees are friendly and helpfull. As in others Ibis hotels in Portugal, concerning the room air conditioning facilities, guest must have the option to choose if they want cooling or heating regardless the outside weather conditions. Unfortunately, inside the room, the air conditioning control is not available.

Good morning, Thank you for taking the time to write a review. I am delighted that you enjoyed your visit to the Ibis Sintra. I look forward to seeing you again in the near future. Kind regards, Carolina Tavares

Great stay, as usual!

Customer review rating 4.4/5

Luis D. E. S. Families - 10/06/2019 AccorHotels review

Good Stay! Only disappointed for the Garage Charge as there was no parking space available in the Hotel Yard.

Dear LUIS MANUEL ESTEVES DELGADO E S., Thank you very much for your opinion, we are pleased that you had enjoy your stay with us. We announce that we are working in a solution for the parking. We hope to welcome you again in a next time. Best regards, Lidia Costa
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