Hotel - ibis Lisboa Sintra
Ibis Hotel Hotel Ibis Hotel Hotel

ibis Lisboa Sintra Hotel

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4.0/5 735 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 12h00
Check out up to 12h00
Paying

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI in the communal areas
    • WiFi in your room
  • Private indoor parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 15  EUR
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Reception open 24 hours a day
  • Shoe shine machine

Leisure and activities

  • Golf course 18 holes  (Nearby)

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)

Business services

  • Self service business centre
  • Copy/print service available
See all services

Our rooms

  • 125 rooms
  • 119 non-smoking rooms
  • 2 rooms for people with reduced mobility
  • 6 connecting rooms
  • Extra bed in room for child
    • 220/240 V AC
    • Air conditioning
    • Bathroom doors 32 inches wide
    • Radio in room
    • Opening windows
    • Remote control TV
    • WiFi in your room
    • Radio in bathroom
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Web TV
    • Telephone
    • Direct dial telephone
    • High speed transmission line
    • Fax machine
    • Shower
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.4/5 AccorHotels Rating Based on 2,472 reviews

Our guest reviews for ibis Lisboa Sintra

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 735 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
AccorHotels certified review
John Couples - 10/04/2018
« Good value but excellent hotel »

Good all round hotel. Very helpful staff. Located near road connections and close to Sintra. Being an Ibis, you know what to expect and this hotel didn't disappoint in any way.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. MANNING, Thank you very much for your kind review. It is much appreciated and I can assure you that my team will be delighted to hear that you enjoyed your stay. I look forward to welcoming you back again very soon. Kind regards, Pedro Pimenta ,

TripAdvisor review
Solo travel - 08/04/2018
« Typical Ibis experience »

No suprises, easy access to Sintra Centre (7 min drive), local mall, Decathlon. Comfy bed, everything clean. Only downstand I can think of is limited number of free parking spaces therefore I had to park in their basement garage that cost you 3E (could be better explained while booking). Other than that no problems, breakfast ok for Portugal. Good choice within the budget.

AccorHotels certified review
Gavin B. Families - 04/04/2018
« The ratio cleanliness, low cost and quality is exceptional. »

The staff at IBIS Lisboa Sintra were top of the line, all it seems speaking several languages and devoted to make one's experience a pleasant one. The only draw back I would say for this particular Ibis is that it did not have enough parking space for the room offering. The first night both exterior and interior parking were full and we had to park on the sidewalk outside the Ibis lot.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. L., Thank you very much for your kind review. It is much appreciated and I can assure you that my team will be delighted to hear that you enjoyed your stay. Regarding the parking, It is a challenge that we have been working to find a solution and hopefully very soon we will have good news! I look forward to welcoming you back again very soon. ´ Kind regards, Pedro Pimenta Assistant Manager

AccorHotels certified review
David R. Business - 02/04/2018
« Standard room but braekfast made the difference. »

Room was standard, nothing better or worse I expected. What was much batter then my expectations and overall experiences I have with ibis worldwide was quality of breakfast. I mean very wide range of available food, not just toast bread, cheese and ham as usual in many other ibis hotels.

Our hotel has responded to the review
Our hotel has responded to the review

Dear DAVID R., Thank you very much for your kind review. It is much appreciated and I can assure you that my team will be delighted to hear that you enjoyed your stay. I look forward to welcoming you back again very soon. Kind regards, Pedro Pimenta

AccorHotels certified review
Ana Couples - 19/03/2018

E sempre positiva

Our hotel has responded to the review
Our hotel has responded to the review

Exma Senhora OLIVEIRA, Muito obrigado pelo seu agradável comentário. Estou feliz que minha equipa tenha contribuído positivamente para a sua estadia. Esperamos voltar a dar-lhe as boas vindas em breve. Atenciosamente, Pedro Pimenta

AccorHotels certified review
James D. Couples - 12/03/2018
« Ideal Stay »

Initially slightly worried by the distance from the historic centre, but taxis were cheap and the hotel were happy to book one for us. The staff are very helpful and friendly and printed a bus timetable to help us. The breakfast was excellent and good value including a discount of 10% for our business card. We loved the freshly squeezed orange juice and fresh fruit salad. The room was clean and comfortable with a useful power cube allowing charging of our ipad. WjFi was excellent.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. D., Thank you for your kind comments and compliments about your stay– I am delighted that you enjoyed your stay and the entire team looks forward to welcoming you back again soon. Sincerely, Pedro Pimenta

AccorHotels certified review
Jelson B. Couples - 03/03/2018
« Awesome! »

Guys, you're awesome. Keep doing things the same way. I hope meeting you again, anywhere!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. B., Thank you very much for your kind review. It is much appreciated and I can assure you that my team will be delighted to hear that you enjoyed your stay. I look forward to welcoming you back again very soon. Sincerely, Pedro Pimenta

AccorHotels certified review
Fernando D. Couples - 22/02/2018
« EXCELLENT AS USUAL! »

There are no complaints at all! No problems felt with check in and check out! Fantastic crew, from the Reception to the Bar. Nice and comfortable room, everything cleaned. nice and quiet atmosphere. This was my sixth time staying overnight there and I testified the same professionalism ever. I will get back, for sure...

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr.D., Thank you for your kind comments and compliments – I am delighted that you enjoyed your stay. The entire team is looking forward to welcoming you back again soon. Kind regards, Pedro Pimenta Assistant Manager

AccorHotels certified review
José C. D. S. N. Couples - 19/02/2018
« Descanso suficiente. »

Continua a servir para descansar.

Our hotel has responded to the review
Our hotel has responded to the review

Exmo Senhor NOGUEIRA, Obrigado pelos seus comentários, podemos desde já assegurar que os assuntos mencionados serão analisados e tratados em conformidade. Atenciosamente, Pedro Pimenta

AccorHotels certified review
Anonymous Business - 12/02/2018
« agradable »

Limpio correcto personal amable

Our hotel has responded to the review
Our hotel has responded to the review

Estimado Sr. PELLIN, Muchas gracias por su agradable comentario. Estoy feliz de que mi equipo haya contribuido positivamente a su estancia. Esperamos volver a darle la bienvenida pronto. Cordial saludo, Pedro Pimenta

AccorHotels certified review
Anonymous Couples - 05/02/2018
« gret spot!! »

we had a great stay in the area,very close to everything in Sintra, and good parking

Our hotel has responded to the review
Our hotel has responded to the review

Dear RICK B., Thank you very much for your kind review. It is much appreciated and I can assure you that my team will be delighted to hear that you enjoyed your stay. I look forward to welcoming you back again very soon. Sincerely, Pedro Pimenta

AccorHotels certified review
T. J. Families - 23/01/2018
« cozy place. »

When we arrived in this hotel, they prepared the room perfectly. Even though this hotel is the range of budget stardard, we were quite satisfied.

Our hotel has responded to the review
Our hotel has responded to the review

Dear JI HYEON TAE, Thank you very much for your kind review. It is much appreciated and I can assure you that my team will be delighted to hear that you enjoyed your stay. I look forward to welcoming you back again very soon. Kind regards, Pedro Pimenta

AccorHotels certified review
Terry L. Solo - 20/01/2018
« Exactly what I needed and hoped for and more »

Great. Very nice staff, especially in the evening and night. Service was good. Bar was excellent. It was a very fun and happy experience.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. L., Thank you for your kind comments and compliments – I am delighted that you enjoyed your stay and the entire team looks forward to welcoming you back again soon. Kind regards, Pedro Pimenta Assistant Manager

AccorHotels certified review
Elizabeth Couples - 28/12/2017
« The best Ibis I´ve stayed in »

Everything was stellar except for maybe the bed comforter. Even with the temperature turned fairly low for winter, that blanket had be boiling (some people might like this, but I need something a bit cooler). The staff were EXCELLENT particularly the lady who checked us in after midnight on the 23rd. It had been a long drive for us, and we were quite tired. It was nice to have someone so helpful and welcoming to check us in. The room was a good size. I enjoyed the breakfast, and it was GREAT having access to all the channels on the tv in the room.

Our hotel has responded to the review
Our hotel has responded to the review

Dear ELIZABETH D., Thank you very much for your kind review. It is much appreciated and I can assure you that my team will be delighted to hear that you enjoyed your stay. I look forward to welcoming you back again very soon. Kind regards, Pedro Pimenta

AccorHotels certified review
Jose R. Business - 19/12/2017
« As expected »

A normal stay for a business trip

Our hotel has responded to the review
Our hotel has responded to the review

Dear JOSE R., Thanks for your review. I am glad you had a good stay with us. See you on your next trip hopefully! Kind regards, Pedro Pimenta

TripAdvisor review
Couples - 19/12/2017
« Home away from home in Sintra »

Very good modern hotel.The rooms were clean and functional. The staff is friendly and professional. The breakfast is excellent. The hotel is in the middle of anywhere and requires that you have your own transport, to get there as well as explore the surrounding area.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jorge R., Thank you very much for your kind review. It is much appreciated and I can assure you that my team will be delighted to hear that you enjoyed your stay. I look forward to welcoming you back again very soon. Kind regards, Pedro Pimenta

AccorHotels certified review
Alejandro Families - 12/12/2017

Satisfactory stay. You get what you pay for. Helpful staff. We checked in with Diego, quick and efficient. Had some queries during the night and the girl at reception solved them. More sockets are needed in the rooms. Also, the sink in one of our rooms was slow to drain. Not enough spaces in the car park, had to leave the car outside two nights. I would like to point that I was made part of the le club rewards program before the check in, without my permission obviously, which goes against the company policy.

Our hotel has responded to the review
Our hotel has responded to the review

Dear MANUEL ALEJANDRO MURGA TELLEZ, We very much appreciate your comments regarding your stay at the ibis Lisboa Sintra. I am glad that my team made your stay enjoyable. I have spoken with the front office team in order to review the proceadures with our loyalty program, our sincerest apologies about that. Regarding the slow draining our maintenance team have already checked the room that you stayed. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Pedro Pimenta

AccorHotels certified review
Sam Couples - 10/12/2017
« It was comfortable »

It was all good until the mirror in the bedroom fell off and caused quite the noise, startling me in the middle if the night. No surprise if other people heard it too.

Our hotel has responded to the review
Our hotel has responded to the review

Dear SAMUEL O., Thank you for taking the time to tell us about your experience at the ibis Lisboa Sintra. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Carla Ramos

AccorHotels certified review
Christian G. Business - 09/12/2017
« Simple, but very good hotel »

Nice hotel in a business area, with Lidl, Jumbo and Mc Donalds close by. Big shopping center 2 km. Hardly to reach by public transport, the parking spaces outside are all occupied early in the evening, but in the underground car park are more spaces. The rooms are clean and in a good condition, the hotel is not very old yet. The rooms have a laminate floor, all the rest is good Ibis standard. I did not participate in breakfast. I was very satisfied and will always come back when I am in the area.

Our hotel has responded to the review
Our hotel has responded to the review

Dear CHRISTIAN G., We very much appreciate your comments regarding your stay at the ibis Lisboa Sintra. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Carla Ramos

TripAdvisor review
Couples - 16/11/2017
« Good old IBIS »

Ibis should adapt the old hotel slogan "the bessuprise is no surprise". You always get what you expect, except for a standard tea maker in the room. Again the 200 carácter mínimum rule will prevent people from issuing opiniones. Don't put a mínimum for this comment

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr Alexanderd196, Thank you for taking the time to write a review. I am delighted that you enjoyed your visit to the Ibis Sintra. I look forward to seeing you again in the near future. Kind regards, Pedro Pimenta

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