Hotel - ibis Lisboa Sintra
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Ibis Hotel Hotel

ibis Lisboa Sintra Hotel

Av. Raul Solnado, 23 - 23A  Mem Martins 
2710-162  SINTRA
PORTUGAL

677 reviews
TripAdvisor Rating Based on 677 reviews
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Check-in from 12h00
Check out up to 12h00
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Services in the hotel and nearby

  • WIFI/Internet Access
    • WIFI in the communal areas
    • WIFI in your room
  • Private indoor parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 15  EUR
  • Golf course 18 holes  (Nearby)
  • Tennis  (Nearby)

Services and practical information

  • WIFI/Internet Access
    • WIFI in the communal areas
    • WIFI in your room
  • Private indoor parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 15  EUR
  • Air Conditioning
  • Reception open 24 hours a day
  • Shoe shine machine

Leisure and activities

  • Golf course 18 holes  (Nearby)
  • Tennis  (Nearby)

Catering

  • 1 restaurant(s)
  • 1 bar(s)

Business services

  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

  • 125 rooms
  • 88 non-smoking rooms
  • 2 rooms for people with reduced mobility
  • 6 connecting rooms
  • Extra bed in room for child
    • 220/240 V AC
    • Air conditioning
    • Bathroom doors 32 inches wide
    • Radio in room
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Radio in bathroom
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Web TV
    • Telephone
    • Direct dial telephone
    • High speed transmission line
    • Fax machine
    • Shower
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Our guest reviews for ibis Lisboa Sintra

100% genuine reviews from our guests

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4.0/5 TripAdvisor Rating Based on 677 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
TripAdvisor review
Couples - 29/06/2017
« perfect »

New renovated rooms , very good breakfast , fresh orange juice , free outdoor parking but max 20 spaces , 10 minutes by car to Sintra . very clean , 30minutes by car to Lisboa .you need a car if you want to stay here .

Our hotel has responded to the review
Our hotel has responded to the review

Dear Giugiarro, Thank you very much for your review, I am delighted that you enjoyed your visit to the Ibis Lisboa Sintra. I look forward to welcoming you back again soon. Kind regards, Pedro Pimenta Assistant Manager

TripAdvisor review
Karina A Couples - 31/05/2017
« Very good »

Silence, good bed, good beth, amazing breakfast. Just one problem: door between rooms. One gest try open the door at 3am. When he arrived. It made a lot of noise. Please talk to them: Don't open the door betweem rooms. I had a car because the hotel is far from the center.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Karina A. Thank you for taking the time to write a review. I am delighted that you enjoyed your visit to the Ibis Sintra. We treat all of our comments with the utmost seriousness and we will be investigating the connecting door matter accordingly. Kind regards, Pedro Pimenta Assistant Manager

TripAdvisor review
Robidou1966 Couples - 07/05/2017
« Wonderful stay! »

We enjoyed the 4 nights we spent at Ibis Sintra. Best place for anyone on a road trip visit to Lisboa and Sintra. Staff very friendly and attentive to our needs. Good breakfast meets Ibis standard. We had dinner at the restaurant, very satisfied. Hôtel and room very clean. Good parking for bigger cars, very appreciated! We will strongly recommend your hôtel. Quality and price, very good.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Robidou1966, Thank you for taking the time to write a review. I am delighted that you enjoyed your visit to the Ibis Sintra. I'll share your thoughts with my team to be used as an example and "motivational tool". I look forward to seeing you again in the near future. Kind regards, Pedro Pimenta Assistant Manager

TripAdvisor review
Couples - 22/10/2016
« Good value Hotel with free secure parking. »

Modern style Ibis Hotel, excellent, helpful staff and very clean. Great location for Sintra and Lisbon if you are touring by car. Stayed here three days, very comfortable. Thank you to Carla and her team for a very pleasant stay. Would stay here again if touring this area.

TripAdvisor review
Christine R Couples - 15/09/2016
« Loved the hotel Ibis in Sintr »

Nice hotel quiet breakfast good could do with more parking. Would stay here again when travelling in Lisbon. Train goes to Sintra from not far away must have a car that is essential could park in the underground garage for 3 euros for 24 hrs

TripAdvisor review
Business - 15/07/2016
« Bad food »

Has Ibis lost what it was? Before the Ibis hotels were a place where a business traveler could have a something to eat and a good bed. Now there is only the bed left. The food you serve, its so bad it's a shame to have food service. This is not only the Sintra hotel (I have to leave the food) all hotels now. Lease out your restaurants to somebody who cares about food and not some prefabricated microwaved food. Last visit (2 x persons) we spend each night to eat outside, between 60-70€ better these money stayed in the hotel!!!!

TripAdvisor review
Family - 20/04/2016
« Truly pleasant stay. Very good price vs quality! »

This hotel is well located near the access for IC 19 (LISBON/SINTRA). It's one of the best IBIS i've had the opportunity to overnight. The facilities are very good. High quality. Price vs quality is very good. Rooms are very clean, quiet, comfortable and modern. I recommend this hotel 100%.

TripAdvisor review
Anonymous Family - 13/07/2015
« clean and friendly, always full house »

Hotel is on the outskirts of Lisbon, access is better if you are traveling by car. Always full house and free outside parking is always full by evening (underground costs 3 euros). We got a great deal with our weekend stay. Glad we came back to the same hotel after visiting other parts of Portugal. Staff are very friendly and hotel is clean.

TripAdvisor review
nan0u8 Couples - 28/05/2015
« great location »

The hotel was situated on the outskirts of the old sector. The room was comfortable, and the hotel staff were very welcoming and helpful.One of the staff, Andre, was especially friendly and accommodating, and we were fortunate enough to meet him again in Lisbon.

TripAdvisor review
KGT888 Couples - 04/09/2014
« Typical Ibis hotel »

Decorated in the usual style of an Ibis hotel room. The hotel is located close to a McDonalds and petrol station. The staff were friendly and helpful. Only problem was plug sockets too far from mirror.

TripAdvisor review
Orlando C Solo travel - 28/07/2014
« Wonderful stay »

Great staff hotel, with sympathy and always smiling. Good accommodation. Easy to reach the beaches and town. Good location. Good food. Always ready to help. The room always was cleaning every day. Very helpful staff, good atmosphere.

TripAdvisor review
Couples - 21/07/2014
« Fair quality and price »

The rooms are clean, the bed is good. There is enough place in the shower. Good breakfast choice. We booked in three ibis hotels in Portugal and everwhere we can recommend. We would book again. Staff was very friendly and professional.

TripAdvisor review
coalesce Couples - 29/01/2014
« Good for Sintra sightseeing »

Nice and clean Ibis (quite new) with a convinient location to visit Sintra sighteeings (about 10 minutes to Sintra center) if you with a car. But it could be quite an issue to get quickly to eastern part of Lisboa. It takes to us more than one hour to drive to Lisboa Oriente at work day.

TripAdvisor review
MMarino2013 Couples - 14/09/2013
« Very good value for money »

Excelent location, but only if you have a car, (next to a highway that conects the entire Lisbon área). Personally i like the IBIS concept for short stays, just the essencial but clean and modern instalations, wich this hotel is a perfect example of it. Nevertheless i had a two days stay and the cleaning lady didn´t change the towel, ( i left them in the right hanger). If you want to visit Sintra, Cascais and the sorrounding areas, this is the place to stay, (let me enfatize again that you must have a car ). The parking is just 1€ a day!!!

TripAdvisor review
Luis S Friends getaway - 31/07/2013
« Good point to explore Lisbon surroundings if you have a car »

Although the location in the GPS is wrong the hotel is well located to explore Lisbon surroundings if you have a car. The hotel standard is the same of the Ibis chain. A point of improvement is the quality of the internet connection, it requires that you keep retyping the password, which is somewhat annoying. But the overall value makes it a good choice.

TripAdvisor review
stupidscreenname999 Family - 31/07/2013
« Ibis value outside of town... »

A good place to stay if you arrive by car in Sintra and have a GPS. The hotel is typical good Ibis quality and value with a pay garage for when the experienced Ibis travelers have squirreled into every inch of space in the driveways. The down side is the location, away from easy public transit in an industrial area. Sintra, a must-see location, is notoriously difficult for parking and driving and always crowded., however so you take your chances with that. For those arriving by car who want to visit the palaces which are out of the center, you can avoid the long steep walking and still park close by. The public transportation inside Sintra is very good if you park, but allow plenty of time. Worthy of note here is that the Lisboa Card includes the train to Sintra so you really don't need a car to get there.

TripAdvisor review
Friends getaway - 10/07/2013
« Super stay in Fairy Sintra »

We are two girls from the Netherlands on Holiday in Lisbon, Setubal and Sintra. Hotel staff and guard were really friendly and helpfull. Rooms and beds were perfect. We loved the cabin shower. Parking is free, only the garage is 3 euro's a night. We stayed for three nights, and 2 nights we had to park the (rental)car in the garage because it was too crowded and no place to park at the free parking at the hotel. 24hour services at bar. Just 5 minutes away from the Sintra National Park. Just 2 minutes away from a Gasstation and Mc Donalds.. We love to come back. Maybe a radio or some music on the terras? Or a terras at the back?!

Our hotel has responded to the review
Our hotel has responded to the review

Thank you for your kind comments and compliments I am delighted that you enjoyed your stay and I look forward to welcoming you back again soon. Kind regards, Paulo Lopes General Manager

TripAdvisor review
Couples - 04/06/2013
« good quality for the price »

Very nice sleeps..The bed is really comfortable.. Large rooms for this level of hotel Good location towards Sintra. Near the main streets and highways Parking was free and not paid as announced breakfast was expensive

Our hotel has responded to the review
Our hotel has responded to the review

Thank you for taking the time to write a review. I am delighted that you enjoyed your visit. I look forward to seeing you again in the near future. Kind regards, Paulo Lopes General Manager

TripAdvisor review
Business - 22/04/2013
« Quiet, Clean and Comfortable »

This hotel was everything that I would have wanted it to be for this trip. Knowing that the time spent in the hotel would be minimal I did not need some of the luxuries I might otherwise have wanted in a vacation location. As the review suggests the hotel and room felt clean and fresh, the staff were friendly and helpful and the location close to the motorway for ease of access. One downside was that owing to the renaming of the road by the local government the hotel address was not recognised by the satnav and we had a few problems finding the place as a result. Ultimately I would be happy to stay there again in the future.

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