Hotel - ibis Lisboa Sintra
Ibis Hotel Hotel Ibis Hotel Hotel

ibis Lisboa Sintra Hotel

4.0/5 790 reviews
See on a map
  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
See rates
Best price guarantee How it works?
From
From 47.00 EUR Non member rate
From 44.65 EUR Member's rate Members’ Rate, join while you book
5.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
See rates

Services in the hotel and nearby

Check-in from 12h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI in the communal areas
    • WIFI in your room
  • Private indoor parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • pets allowed 15  EUR
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PM
  • Shoe shine machine

Leisure and activities

  • Golf course 18 holes  (Nearby)

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)

Business services

  • Self service business centre
  • Copy/print service available
See all services

Our rooms

  • 125 rooms
  • 119 non-smoking rooms
  • 2 rooms for people with reduced mobility
  • 6 connecting rooms
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Bathroom doors 32 inches wide
    • Radio in room
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Radio in bathroom
    • Baby bed
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Web TV
    • Telephone
    • Direct dial telephone
    • High speed transmission line
    • Fax machine
    • Shower
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.4/5 AccorHotels Rating 3,028 reviews

Our guest reviews for ibis Lisboa Sintra

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 790 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Tiago B. Couples - 11/11/2018 AccorHotels certified review
« Not bad for the price, could be improved. »

The room is pretty good but the lack of items like a better shampoo or welcome kits could really be useful in some cases.

Our hotel has responded to the review
Our hotel has responded to the review

Dear TIAGO B., Thank you very much for your review, I am delighted that you enjoyed your visit to the Ibis Lisboa Sintra. I look forward to welcoming you back again soon. Kind regards Carolina Tavares

Honorata Business - 07/11/2018 AccorHotels certified review
« Thank you, everything great! »

honorata_portugal 5 Reviewed yesterday Very nice hotel & staff, perfect relation quality/price/location. I was staying in Ibis Sintra for first time last night. It is a very nice, modern hotel with good quality for the price that is charged. The room is quite spacious for 2-star hotel. It has very comfortable bed with convenient pillows and duvets that are not causing allergies. There is enough space to put clothes in the wardrobes. The bathroom is small, but enough for everything. The quantity of towels is fine, I didn't have to request more. The shower is also spacious, and easy to use, even for a person with minor disabilities. The shampoo and shower gel is provided, and it has good quality. The room has nice wooden floor, big window, that you can open a little bit, well working A/C, and small LCD tv. It has also plenty of light. Only thing that I could change is the intensity of light, which could be smaller (or there could be more options to change the light). However, I have nothing to complain about. The breakfast is really tasty, and has many options - I think that everyone will find something for himself. There is big variety of products. The staff is nice and friendly, they help with everything you could ask for. The parking lot is also enough for everyone. I have a big car and I could park easily there. Thank you for a nice stay! I will come back for business reasons every week, and I am grateful for good price, amazing location of your hotel, and loyalty card that I have been given for free.

Our hotel has responded to the review
Our hotel has responded to the review

Dear HONORATA A., Thank you very much for your kind review. It is much appreciated and I can assure you that my team will be delighted to hear that you enjoyed your stay. I look forward to welcoming you back again very soon. Kind regards Carolina Tavares

Michail R. Business - 26/10/2018 AccorHotels certified review
« Value for money. »

Friendly and customer-focused staff, well maintained facilities.

Our hotel has responded to the review
Our hotel has responded to the review

Dear MICHAIL R., Thank you very much for your kind review. It is much appreciated and I can assure you that my team will be delighted to hear that you enjoyed your stay. I look forward to welcoming you back again very soon. Kind regards Carolina Tavares

Slc B. Friends - 25/10/2018 AccorHotels certified review
« Clean, new & comfortable »

The personnel were friendly & warm; the room seemed brand new, clean & comfortable; the breakfast was nothing special.

Our hotel has responded to the review
Our hotel has responded to the review

Dear WILLIAM S., Thanks for your review. I am glad you had a good stay with us. See you on your next trip hopefully! Kind regards Carolina Tavares

Juan M. Business - 23/10/2018 AccorHotels certified review
« Normal normal »

Normal

Our hotel has responded to the review
Our hotel has responded to the review

Dear JUAN M. P., Thank you for your kind comments and compliments – I am delighted that you enjoyed your stay and I look forward to welcoming you back again soon. Kind regards Carolina Tavares

John W. Families - 22/10/2018 AccorHotels certified review
« MY BROTHER AND I HAD TO SLEEP IN THE SAME BED !!!! »

I have stayed in ibis hotels before so when it was I was recommended by the company me and my brother were renting a motorhome from I had no hesitation in booking with you. I booked a room with a double bed and a single in it as specified on your website. Three days before we were due to arrive at the hotel I called directly the hotel reception desk to confirm the booking and was put through to your central booking department. I explained I was travelling with my brother and I wanted them to confirm the room I had booked had 1 Double and 1 single bed in it. I gave him the reference number and was politely everything was correct. We arrived at the hotel at 02.30h and WERE GIVEN A ROOM WITH ONLY A DOUBLE BED IN IT. !! Although the lad on the night desk was absolutely wonderful neither my brother or I slept much. In the morning I spoke to the assistant manager who had be fully briefed on the hotel error. She was very professional and without hesitation refunded the payment. Still very tied and with a long day ahead of us the CHECKED OUT OF THE SINTRA IBIS HOTEL ! John W.

Our hotel has responded to the review
Our hotel has responded to the review

Dear JOHN ALAN W., Thank you for taking the time to tell us about your experience at the ibis Lisboa Sintra. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We are sorry again for the error of your reservation. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Carolina Tavares

Andreia Families - 11/10/2018 AccorHotels certified review
« Very good deal for the price! »

The bedroom and bathroom were clean, the bed was confortable, the breakfast was very tasty. Nothing bad.

Our hotel has responded to the review
Our hotel has responded to the review

Dear ANDREIA R., Thank you very much for your kind review. It is much appreciated and I can assure you that my team will be delighted to hear that you enjoyed your stay. I look forward to welcoming you back again very soon. Kind regards Carolina Tavares

P S Business - 24/09/2018 TripAdvisor review
« Business travel »

The parking lot it’s to small And I parked the car in the street outside !!Hotel it’s ok the breakfast it’s ok as welll The food it’s not soo good , I think must have some cooked made . All the dish are frozen !!

Solo travel - 15/09/2018 TripAdvisor review
« Nice hotel to stay »

The Ibis Lisboa Sintra was a nice place to stay. The staff were nice and helpful. The hotel was clean and tidy the same as the room. The restaurant was ok for breakfast and evening meal. There was plenty of secure parking.

E .. F. Families - 07/09/2018 AccorHotels certified review
« Pleasant stay but the bed could be improved upon »

It was a pleasant stay. The kids always loved forward to having breakfast every morning. The environment was really very pleasant but we could not enjoy sitting outside with the kids because of smokers. The bed could be improved upon so the mattress don't slide off the edge of the bed. Overall, we enjoyed our stay. Thank you.

Our hotel has responded to the review
Our hotel has responded to the review

Dear ESEGE V., We very much appreciate your comments regarding your stay at the ibis Lisboa Sintra. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Carla Ramos

Nicos Couples - 06/09/2018 AccorHotels certified review
« Very good douche and bed »

Nice douches, clean, good bed. Quiet stay, good simple breakfast. Friendly staf. But only not so good airco, was a little warm.

Our hotel has responded to the review
Our hotel has responded to the review

Dear MARIA MADALENA C., We very much appreciate your comments regarding your stay at the ibis Lisboa Sintra. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Carla Ramos

Anonymous Couples - 29/08/2018 AccorHotels certified review

Agradable.

Our hotel has responded to the review
Our hotel has responded to the review

Dear PAULA H., Gracias por darnos un poco de su tiempo para escribir un comentario. Tengo mucho gusto que haya disfrutado de su estancia y espero volver a darle la bienvenida pronto. Cordial saludo, Carolina Tavares

Alberto Families - 08/08/2018 AccorHotels certified review
« Uncomfortable »

While the hotel has nice accommodation, and the staff is very friendly, the beds are too uncomfortable. And given that the larger amount of time we usually stay at an hotel is sleeping, not being able to sleep with comfort is too bad.

Our hotel has responded to the review
Our hotel has responded to the review

Dear ALBERTO S., Thank you for your feedback. We treat all of our comments with the utmost seriousness and we will be investigating this matter accordingly. Kind regards Carolina Tavares

Antonio T. Couples - 04/08/2018 AccorHotels certified review
« Good »

Satisfying. No complaints

Our hotel has responded to the review
Our hotel has responded to the review

Dear ANTONIO T., Many thanks for your kind review. I am glad my team made your stay enjoyable. Kind regards, Carolina Tavares

Tony G. Business - 30/07/2018 AccorHotels certified review
« Very good »

Staff were very hpful and friendly particularly the bar staff

Our hotel has responded to the review
Our hotel has responded to the review

Dear TONY G., Thank you for taking the time to write a review. I am delighted that you enjoyed your visit to the Ibis Sintra. I look forward to seeing you again in the near future. Kind regards Carolina Tavares

Sara C. Couples - 25/07/2018 AccorHotels certified review
« Miss »

Dear sir or Madam I can confirm that we had a wonderful time during my wedding in Ibis Hotel, the staff are friendly and the breakfast it was amazing. The hotel it was fresh and clean with high stardard. I wouldn't think twice to come back in future. Best Regards Sara C.

Our hotel has responded to the review
Our hotel has responded to the review

Dear NATHANIEL C., Thank you for your kind comments and compliments – I am delighted that you enjoyed your stay and I look forward to welcoming you back again soon. Kind regards Carolina Tavares

Reinaldo R. Families - 23/07/2018 AccorHotels certified review
« Wonderful!!!! »

Everything was perfect! The beakfast is fantastic!!!

Our hotel has responded to the review
Our hotel has responded to the review

Dear REINALDO R., Thank you very much for your kind review. It is much appreciated and I can assure you that my team will be delighted to hear that you enjoyed your stay. I look forward to welcoming you back again very soon. Kind regards Carolina Tavares

Javier Solo - 23/07/2018 AccorHotels certified review
« Very nice »

It was an extremely nice place, the staff were incredibly helpful, and I wouldn't have guessed it was a 2* if I didn't know. The only problem I had with it was the location, it's a bit in the middle of nowhere, and if you don't have a car at your disposal, it's incredibly difficult to move around. Luckily I did have a car available. If you can get access to a vehicle, I totally recommend it, if not, maybe search something closer to Sintra itself or Lisbon

Our hotel has responded to the review
Our hotel has responded to the review

Dear JAVIER N., Thank you for your kind comments and compliments – I am delighted that you enjoyed your stay and I look forward to welcoming you back again soon. Kind regards Carolina Tavares

Terry L. Solo - 20/07/2018 AccorHotels certified review
« Very Good »

Rooms, though small, were very clean. Shower gel soap was not filled, so I had to get out to fill my sponge with the sink soap. But overall, a nice stay. Staff is very friendly.

Our hotel has responded to the review
Our hotel has responded to the review

Dear TERRY L., Thank you for your feedback. We treat all of our comments with the utmost seriousness and we will be investigating this matter accordingly. Kind regards Carolina Tavares

Sarah Couples - 17/07/2018 AccorHotels certified review

Great location and cheap bar !!!

Our hotel has responded to the review
Our hotel has responded to the review

Dear KEON O., Thanks for your review. I am glad you had a good stay with us. See you on your next trip hopefully! Kind regards Carolina Tavares

Our most recent 20 reviews
See more reviews
In partnership with

Web-users rating

Other web-users rate our hotel

Book this hotel
From
From 47.00 EUR Non member rate
From 44.65 EUR Member's rate Members’ Rate, join while you book
5.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
Best price guarantee How it works?
Not participating hotel As a {{fidelityCard}} member Free: become a member Le Club AccorHotels

When making a booking at this hotel:

  • I earn Status & Rewards points
  • I do not earn points
  • I can easily convert my HuaZhu Rewards points into Le Club AccorHotels points (and vice versa)
  • I can use my Rewards points
  • I cannot use my points
  • I benefit from {{fidelityCard}} advantages
  • I benefit from advantages
  • I do not benefit from advantages
  • I can take advantage of the Members' rate
  • I cannot take advantage of the Members' rate

Our other hotels nearby

See rates