Hotel - ibis Lisboa Sintra
Ibis Hotel Hotel Ibis Hotel Hotel

ibis Lisboa Sintra Hotel

4.0/5 811 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 12h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI in the communal areas
    • WIFI in your room
  • Private indoor parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pets allowed 15  EUR
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PM
  • Shoe shine machine

Leisure and activities

  • Golf course 18 holes  (Nearby)

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)

Business services

  • Self service business centre
  • Copy/print service available
See all services

Our rooms

  • 125 rooms
  • 119 non-smoking rooms
  • 2 rooms for people with reduced mobility
  • 6 connecting rooms
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Bathroom doors 32 inches wide
    • Radio in room
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Radio in bathroom
    • Baby bed
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Web TV
    • Telephone
    • Direct dial telephone
    • High speed transmission line
    • Fax machine
    • Shower
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.4/5 AccorHotels Rating 3,250 reviews

Our guest reviews for ibis Lisboa Sintra

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 811 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Luis D. E. S. Families - 10/03/2019 AccorHotels certified review
« Great stay, as usual! »

Everything went fine, as usual. However, I was confronted with a charge for Tourist TAX that I did not expect. In order to avoid such TAX you may advise the Sintra Mayor that I will not stay at a Sintra located Hotel, in future.

Our hotel has responded to the review
Our hotel has responded to the review

Dear LUIS MANUEL ESTEVES DELGADO E S., Many thanks for your kind review. I am glad my team made your stay enjoyable. Best regards, Carolina Tavares

Tony L. Families - 10/03/2019 AccorHotels certified review
« Ibis Lisboa Sintra »

Comfortable rooms and friendly and helpful staff, who booked us an additional room at short notice for our second night, so that our grand children of 6, 9 and 10 years old could stay with us for their first night in a hotel. Sadly the purpose of our visit was to meet with bereaved family members and to attend a funeral but we found the staff to be very sympathetic to our needs.

Our hotel has responded to the review
Our hotel has responded to the review

Dear ANTHONY L., Many thanks for your kind review. I am glad my team made your stay enjoyable. Sincerely, Lidia Costa

Family - 10/03/2019 TripAdvisor review
« Ibis Lisboa Sintra »

Comfortable accommodation and welcoming, sympathetic and helpful staff. Sadly our stay was for two days to attend a funeral and for the second overnight we were able to book an additional room at very short notice to be with our grand children of 6, 9 and 10 years old, who thoroughly enjoyed there first stay in a hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Good afternoon, Thank you very much for your kind review. It is much appreciated and I can assure you that my team will be delighted to hear that you enjoyed your stay. I look forward to welcoming you back again very soon. Kind regards, Carolina Tavares

Mark (. W. Couples - 25/02/2019 AccorHotels certified review
« Very Good »

The normal high standard we would expect from IBIS.

Our hotel has responded to the review
Our hotel has responded to the review

Dear MARK W., Thank you very much for your kind review. It is much appreciated and I can assure you that my team will be delighted to hear that you enjoyed your stay. I look forward to welcoming you back again very soon. Kind regards, Lidia COSTA

Nadia A. Business - 22/02/2019 AccorHotels certified review
« Friendly staff, clean and tidy hotel »

We just needed a base and this was perfect for our needs. Very pleased that gluten free products were available for breakfast. Staff friendly and helpful!

Our hotel has responded to the review
Our hotel has responded to the review

Dear SCOTT C., Thank you for taking the time to write a review. I am delighted that you enjoyed your visit to the Ibis Sintra. I look forward to seeing you again in the near future. Kind regards, Carolina Tavares

Breda H. Couples - 20/02/2019 AccorHotels certified review
« Very good »

V nice

Our hotel has responded to the review
Our hotel has responded to the review

Dear Breda H., Thank you for your kind comments and compliments – I am delighted that you enjoyed your stay and I look forward to welcoming you back again soon. Kind regards, Carolina Tavares

Maria Solo - 18/02/2019 AccorHotels certified review
« Assistente de Compras »

great

Our hotel has responded to the review
Our hotel has responded to the review

Dear MARIA P., Thank you for taking the time to write a review. I am delighted that you enjoyed your visit to the Ibis Sintra. I look forward to seeing you again in the near future. Kind regards, Carolina Tavares

Pedro Families - 14/02/2019 AccorHotels certified review
« Confortable and clean room with very good breakfast »

Reservation was incorrectly placed on your systems. I reserved 2 adults and 1 children and when I arrived to the hotel only 2 adults were placed in the system (despite of the fact that the extra bed was correctly reserved).

Our hotel has responded to the review
Our hotel has responded to the review

Dear PEDRO R., Thank you very much for your review, I am delighted that you enjoyed your visit to the Ibis Lisboa Sintra. I look forward to welcoming you back again soon. Kind regards, Carolina Tavares

A D. Business - 19/01/2019 AccorHotels certified review

Tratamento usual Ibis!

Our hotel has responded to the review
Our hotel has responded to the review

Dear ANTONIO D., Thanks for your review. I am glad you had a good stay with us. See you on your next trip hopefully! Kind regards Carolina Tavares

Catherine Families - 05/01/2019 AccorHotels certified review

room ok. pleasant staff unable to access free drink as I don't drink beer and they would not supply wine!! not impressed

Our hotel has responded to the review
Our hotel has responded to the review

Dear CATHERINE E., We very much appreciate your comments regarding your stay at the ibis Lisboa Sintra. The welcome drink voucher it is specific this: "This invitation is only valid during your stay in this hotel. All drinks except wines, champagneand spirits." Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Carolina Tavares

Mark M. Couples - 04/01/2019 AccorHotels certified review
« First time at Ibis »

My wife and I were looking for a comfortable hotel with parking as we were exploring Portugal by car. We indeed had parking but received so much more. The customer service is excellent. The rooms were solid, and the breakfast (at an extra charge) was actually quite good. It was beyond a continential. I would recommend Ibis Sintra, especially if you’re looking to stay a bit outside the hustle and bustle.

Our hotel has responded to the review
Our hotel has responded to the review

Dear MARK M., Many thanks for your kind review. I am glad my team made your stay enjoyable. Kind regards, Carolina Tavares

Ronald Couples - 01/01/2019 AccorHotels certified review
« www.accor.com website service can/needs to become much more efficient, effective and userfriendly, IBIS Sintra check in tried to deny us Accor Loyalty advantages, which is bad bad.....'New' IBIS room fine »

Your 'new' room is fine, service not at all: we reported/reviewed that on https://nl.trustpilot.com/reviews/5c28…d37800b040aae9a

Our hotel has responded to the review
Our hotel has responded to the review

Dear RONALD V., Thank you for your feedback. We treat all of our comments with the utmost seriousness and we will be investigating this matter accordingly. Please let me know wich advantages were denied to you. Thank you. Kind regards, Carolina Tavares

Eleonor Families - 31/12/2018 AccorHotels certified review
« Clean and overall very good experience. »

The rooms were clean and comfortable, breakfast was complete.

Our hotel has responded to the review
Our hotel has responded to the review

Dear ELEONOR C., Thank you for taking the time to write a review. I am delighted that you enjoyed your visit to the Ibis Sintra. I look forward to seeing you again in the near future. Kind regards, Carolina Tavares

Silvia D. A. Solo - 21/12/2018 AccorHotels certified review
« Usual good service but parking an issue »

The staff, as always were polite and professional. Room clean, and comfortable. Breakfast was great. My only issue is that this site does not have enough parking for the quantity of rooms. I was forced to park my car on the pavement overnight and had to leave early to ensure that I didn't incur any violations and therefore managed only 4 hours sleep rather than longed for lie-in.

Our hotel has responded to the review
Our hotel has responded to the review

Dear SILVIA A., Thank you very much for your opinion, we are pleased that you had enjoy your stay with us. We announce that we are working in a solution for the parking. We hope to welcome you again in a next time. Warm regards, Carolina Tavares

Helder G. Solo - 13/12/2018 AccorHotels certified review
« Mr »

I had a very pleasant stay at the hotel the staff was brilliant and helpful

Our hotel has responded to the review
Our hotel has responded to the review

Dear HELDER G., Thank you for your kind comments and compliments – I am delighted that you enjoyed your stay and I look forward to welcoming you back again soon. Kind regards Carolina Tavares

Joe H. Solo - 29/11/2018 AccorHotels certified review
« Fabolous »

Enjoyed very much my stating, the staff are fantastic, allwais wiling to help with your questions! There fore I allwais come back to the same place, Ibis Sintra.

Our hotel has responded to the review
Our hotel has responded to the review

Dear JOSE H., Thank you for your kind comments and compliments – I am delighted that you enjoyed your stay and I look forward to welcoming you back again soon. Kind regards Carolina Tavares

Igor Couples - 28/11/2018 AccorHotels certified review
« Everything like expected »

Everything was ok, professional staff, clean room, acceptable price. We could use garage.

Our hotel has responded to the review
Our hotel has responded to the review

Dear IGOR J., Thank you very much for your kind review. It is much appreciated and I can assure you that my team will be delighted to hear that you enjoyed your stay. I look forward to welcoming you back again very soon. Kind regards Carolina Tavares

Anonymous Business - 22/11/2018 AccorHotels certified review
« Not great, very disappointing »

Reception staff on arrival were not very welcoming. We were in room 9, all we could hear was this loud vibrating noise, like a motor running. At midnight I went to reception to enquire what it was. The man went into the kitchen and came back, saying it should be OK now. I returned to my room. The noise had stopped, but then started again during the night. It was very loud and impossible to sleep. Reception staff the next morning were again not friendly when we went for breakfast. Not the first time I have stayed here and have never had a reason to complain before but not intending to return!

Our hotel has responded to the review
Our hotel has responded to the review

Dear SARAH R., Thank you for your feedback. We treat all of our comments with the utmost seriousness and we will be investigating this matter accordingly. Kind regards Carolina Tavares

Viajante 9. Business - 17/11/2018 AccorHotels certified review
« Excelente estadia. »

Hotel excelente .

Our hotel has responded to the review
Our hotel has responded to the review

Dear CRISTINA AUGUSTA MARQUES S., Thank you for taking the time to write a review. I am delighted that you enjoyed your visit to the Ibis Sintra. I look forward to seeing you again in the near future. Kind regards Carolina Tavares

Tiago B. Couples - 11/11/2018 AccorHotels certified review
« Not bad for the price, could be improved. »

The room is pretty good but the lack of items like a better shampoo or welcome kits could really be useful in some cases.

Our hotel has responded to the review
Our hotel has responded to the review

Dear TIAGO B., Thank you very much for your review, I am delighted that you enjoyed your visit to the Ibis Lisboa Sintra. I look forward to welcoming you back again soon. Kind regards Carolina Tavares

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