Hotel - ibis Lisboa Sintra
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Ibis Hotel Hotel

ibis Lisboa Sintra Hotel

Av. Raul Solnado, 23 - 23A  Mem Martins 
2710-162  SINTRA
PORTUGAL

651 reviews
TripAdvisor Rating Based on 651 reviews
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Check-in from 12h00
Check out up to 12h00
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Services in the hotel and nearby

  • WIFI/Internet Access
    • WIFI in the communal areas
    • WIFI in your room
  • Private indoor parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 15  EUR
  • Golf course 18 holes  (Nearby)
  • Tennis  (Nearby)

Services and practical information

  • WIFI/Internet Access
    • WIFI in the communal areas
    • WIFI in your room
  • Private indoor parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 15  EUR
  • Air Conditioning
  • Reception open 24 hours a day
  • Shoe shine machine

Leisure and activities

  • Golf course 18 holes  (Nearby)
  • Tennis  (Nearby)

Catering

  • 1 restaurant(s)
  • 1 bar(s)

Business services

  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

  • 125 rooms
  • 88 non-smoking rooms
  • 2 rooms for people with reduced mobility
  • 6 connecting rooms
  • Extra bed in room for child
    • 220/240 V AC
    • Air conditioning
    • Bathroom doors 32 inches wide
    • Radio in room
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Radio in bathroom
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Web TV
    • Telephone
    • Direct dial telephone
    • High speed transmission line
    • Fax machine
    • Shower
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.4/5 AccorHotels Rating Based on 1,785 reviews

Our guest reviews for ibis Lisboa Sintra

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 651 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
AccorHotels certified review
Marta I. Couples - 11/07/2017
« Satisfying experience. »

Let me start with the staff. They were really nice, they did everything alright with us. The room was very nice, I loved the bed! The only thing that I think was not great was the breakfast. Was very basic, no bacon or scrambled eggs (I noticed because I always eat everything!) and the juices were bad. They used the wrong fruits to do it for sure. Despite of this, the experience was alright, thank you!

AccorHotels certified review
Maria E. A. Families - 11/07/2017
« Nightmare »

We arrived Around midnight to the hotel to receive the last two rooms of which one was the worst one I ever had in a trip/vacation. It was so stinky with extreme bad odor coming from the bathroom that it was not possible to breath inside not to say stay the night there. We kindly asked the front desk to change the room, but it was not possible so the front desk helped us finding two rooms in another ibis hotel, which was more expensive and not planed for our trip. This was a problem of the hotel, not ours and we are angry because of this, specially we traveling with a kid around midnight and not receiving a solution inside the hotel we booked, leading us to pay even more.

AccorHotels certified review
Hellon Couples - 10/07/2017
« Sintra deserves a best ibis hotel »

Very poor welcome by the reception at arrival. The bathroom was a small fiber cabine with bad smell. Parking for the car is too small and it was necessary to pay additional fee to park in the garage. The breakfast was very good, as in all ibis hotels.

AccorHotels certified review
Anonymous Couples - 05/07/2017
« very clean hotel, friendly staff, great price but terrible location »

overall okay. we attended happy hour but were charged for our 6 pints of Sagres instead of for 3. The location was terrible as far as walking to a restaurant. Your pizza was clearly frozen and not made from fresh and was not very good. Your restaurant menu did not have much choice other than pizza which was not good. You need better menu if there are no restaurants close by. The room was very clean and comfortable.

AccorHotels certified review
Dinesh M. Couples - 04/07/2017
« Nice and comfortable »

Nice and comfortable

TripAdvisor review
Couples - 29/06/2017
« perfect »

New renovated rooms , very good breakfast , fresh orange juice , free outdoor parking but max 20 spaces , 10 minutes by car to Sintra . very clean , 30minutes by car to Lisboa .you need a car if you want to stay here .

Our hotel has responded to the review
Our hotel has responded to the review

Dear Giugiarro, Thank you very much for your review, I am delighted that you enjoyed your visit to the Ibis Lisboa Sintra. I look forward to welcoming you back again soon. Kind regards, Pedro Pimenta Assistant Manager

AccorHotels certified review
Thiago M. Families - 26/06/2017
« Tidy and cozy place »

Well assisted by staff. Good breakfast, but can be improved with better machine coffee.

AccorHotels certified review
Juan Business - 25/06/2017
« Good value for money  »

It is a pleasant place with a good staff but the food is expensive and not good at all

AccorHotels certified review
Andrea Solo - 21/06/2017
« Very good »

It was a very good experience apart from the fact the smell of smoke was quite strong on the corridors of the hotel as well as in some rooms.

AccorHotels certified review
Bruno Business - 20/06/2017

Waitress in the bar in the evening was excellent and really friendly.

AccorHotels certified review
Viviane M. Friends - 20/06/2017
« The staff was really nice and polite. »

The room was nice and clean and staff made the difference. Even if we had a few mischaps the overall experience was good.

AccorHotels certified review
L A. Families - 18/06/2017
« Ibis Sintra »

It was a quite good stay. Nice accommodations. Friendly staff. One thing I would like to negatively comment on is the temperature in the reception/restaurant area. The AC was turned OFF and it was quite uncomfortable. The AC in the bedroom was not working properly in the morning of June 17. It seemed like someone turned the central thermostat up.

AccorHotels certified review
Tim Couples - 10/06/2017
« Good hotel, great staff »

Hotel was just right and a good price. The staff were great and were most polite and helpful. Good base for being in Sintra

AccorHotels certified review
J E. B. Couples - 04/06/2017
« Very pleasant stay. »

Pleasant until we went for breakfast, we were expecting a little different menu for the money. I spoke and made reservations with Deborah, and checked in with Carolina, which are very nice & helpful ladies. ThankYou to them.

AccorHotels certified review
Amadou D. Friends - 03/06/2017
« Amazing »

It's one of the best experiences I've ever received the staffs are kind, the location is calm and fantastic and last but not the least the room was beautiful

AccorHotels certified review
Diana Couples - 03/06/2017
« Great hotel »

Would be better to have bigger outdoor parking so that the clients wouldnt need to use paid parking instead.

TripAdvisor review
Karina A Couples - 31/05/2017
« Very good »

Silence, good bed, good beth, amazing breakfast. Just one problem: door between rooms. One gest try open the door at 3am. When he arrived. It made a lot of noise. Please talk to them: Don't open the door betweem rooms. I had a car because the hotel is far from the center.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Karina A. Thank you for taking the time to write a review. I am delighted that you enjoyed your visit to the Ibis Sintra. We treat all of our comments with the utmost seriousness and we will be investigating the connecting door matter accordingly. Kind regards, Pedro Pimenta Assistant Manager

TripAdvisor review
Robidou1966 Couples - 07/05/2017
« Wonderful stay! »

We enjoyed the 4 nights we spent at Ibis Sintra. Best place for anyone on a road trip visit to Lisboa and Sintra. Staff very friendly and attentive to our needs. Good breakfast meets Ibis standard. We had dinner at the restaurant, very satisfied. Hôtel and room very clean. Good parking for bigger cars, very appreciated! We will strongly recommend your hôtel. Quality and price, very good.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Robidou1966, Thank you for taking the time to write a review. I am delighted that you enjoyed your visit to the Ibis Sintra. I'll share your thoughts with my team to be used as an example and "motivational tool". I look forward to seeing you again in the near future. Kind regards, Pedro Pimenta Assistant Manager

AccorHotels certified review
Anonymous Business - 13/04/2017

Normal boa como de costume...!

AccorHotels certified review
Anonymous Couples - 04/04/2017

It was fantastic. Clean room and great people on the front desk. The hotel was very well decorated and everything was very good.

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