Hotel - ibis Lisboa Sintra
Ibis Hotel Hotel Ibis Hotel Hotel

ibis Lisboa Sintra Hotel

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4.0/5 727 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 12h00
Check out up to 12h00
Paying

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI in the communal areas
    • WiFi in your room
  • Private indoor parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 15  EUR
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Reception open 24 hours a day
  • Shoe shine machine

Leisure and activities

  • Golf course 18 holes  (Nearby)
  • Tennis  (Nearby)

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)

Business services

  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

  • 125 rooms
  • 88 non-smoking rooms
  • 2 rooms for people with reduced mobility
  • 6 connecting rooms
  • Extra bed in room for child
    • 220/240 V AC
    • Air conditioning
    • Bathroom doors 32 inches wide
    • Radio in room
    • Opening windows
    • Remote control TV
    • WiFi in your room
    • Radio in bathroom
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Web TV
    • Telephone
    • Direct dial telephone
    • High speed transmission line
    • Fax machine
    • Shower
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.4/5 AccorHotels Rating Based on 2,366 reviews

Our guest reviews for ibis Lisboa Sintra

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 727 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
AccorHotels certified review
Anonymous Business - 12/02/2018
« agradable »

Limpio correcto personal amable

Our hotel has responded to the review
Our hotel has responded to the review

Estimado Sr. PELLIN, Muchas gracias por su agradable comentario. Estoy feliz de que mi equipo haya contribuido positivamente a su estancia. Esperamos volver a darle la bienvenida pronto. Cordial saludo, Pedro Pimenta

AccorHotels certified review
Anonymous Couples - 05/02/2018
« gret spot!! »

we had a great stay in the area,very close to everything in Sintra, and good parking

Our hotel has responded to the review
Our hotel has responded to the review

Dear RICK B., Thank you very much for your kind review. It is much appreciated and I can assure you that my team will be delighted to hear that you enjoyed your stay. I look forward to welcoming you back again very soon. Sincerely, Pedro Pimenta

AccorHotels certified review
T. J. Families - 23/01/2018
« cozy place. »

When we arrived in this hotel, they prepared the room perfectly. Even though this hotel is the range of budget stardard, we were quite satisfied.

Our hotel has responded to the review
Our hotel has responded to the review

Dear JI HYEON TAE, Thank you very much for your kind review. It is much appreciated and I can assure you that my team will be delighted to hear that you enjoyed your stay. I look forward to welcoming you back again very soon. Kind regards, Pedro Pimenta

AccorHotels certified review
Terry L. Solo - 20/01/2018
« Exactly what I needed and hoped for and more »

Great. Very nice staff, especially in the evening and night. Service was good. Bar was excellent. It was a very fun and happy experience.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. L., Thank you for your kind comments and compliments – I am delighted that you enjoyed your stay and the entire team looks forward to welcoming you back again soon. Kind regards, Pedro Pimenta Assistant Manager

AccorHotels certified review
Elizabeth Couples - 28/12/2017
« The best Ibis I´ve stayed in »

Everything was stellar except for maybe the bed comforter. Even with the temperature turned fairly low for winter, that blanket had be boiling (some people might like this, but I need something a bit cooler). The staff were EXCELLENT particularly the lady who checked us in after midnight on the 23rd. It had been a long drive for us, and we were quite tired. It was nice to have someone so helpful and welcoming to check us in. The room was a good size. I enjoyed the breakfast, and it was GREAT having access to all the channels on the tv in the room.

Our hotel has responded to the review
Our hotel has responded to the review

Dear ELIZABETH D., Thank you very much for your kind review. It is much appreciated and I can assure you that my team will be delighted to hear that you enjoyed your stay. I look forward to welcoming you back again very soon. Kind regards, Pedro Pimenta

AccorHotels certified review
Jose R. Business - 19/12/2017
« As expected »

A normal stay for a business trip

Our hotel has responded to the review
Our hotel has responded to the review

Dear JOSE R., Thanks for your review. I am glad you had a good stay with us. See you on your next trip hopefully! Kind regards, Pedro Pimenta

TripAdvisor review
Couples - 19/12/2017
« Home away from home in Sintra »

Very good modern hotel.The rooms were clean and functional. The staff is friendly and professional. The breakfast is excellent. The hotel is in the middle of anywhere and requires that you have your own transport, to get there as well as explore the surrounding area.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jorge R., Thank you very much for your kind review. It is much appreciated and I can assure you that my team will be delighted to hear that you enjoyed your stay. I look forward to welcoming you back again very soon. Kind regards, Pedro Pimenta

AccorHotels certified review
Alejandro Families - 12/12/2017

Satisfactory stay. You get what you pay for. Helpful staff. We checked in with Diego, quick and efficient. Had some queries during the night and the girl at reception solved them. More sockets are needed in the rooms. Also, the sink in one of our rooms was slow to drain. Not enough spaces in the car park, had to leave the car outside two nights. I would like to point that I was made part of the le club rewards program before the check in, without my permission obviously, which goes against the company policy.

Our hotel has responded to the review
Our hotel has responded to the review

Dear MANUEL ALEJANDRO MURGA TELLEZ, We very much appreciate your comments regarding your stay at the ibis Lisboa Sintra. I am glad that my team made your stay enjoyable. I have spoken with the front office team in order to review the proceadures with our loyalty program, our sincerest apologies about that. Regarding the slow draining our maintenance team have already checked the room that you stayed. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Pedro Pimenta

AccorHotels certified review
Sam Couples - 10/12/2017
« It was comfortable »

It was all good until the mirror in the bedroom fell off and caused quite the noise, startling me in the middle if the night. No surprise if other people heard it too.

Our hotel has responded to the review
Our hotel has responded to the review

Dear SAMUEL O., Thank you for taking the time to tell us about your experience at the ibis Lisboa Sintra. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Carla Ramos

AccorHotels certified review
Christian G. Business - 09/12/2017
« Simple, but very good hotel »

Nice hotel in a business area, with Lidl, Jumbo and Mc Donalds close by. Big shopping center 2 km. Hardly to reach by public transport, the parking spaces outside are all occupied early in the evening, but in the underground car park are more spaces. The rooms are clean and in a good condition, the hotel is not very old yet. The rooms have a laminate floor, all the rest is good Ibis standard. I did not participate in breakfast. I was very satisfied and will always come back when I am in the area.

Our hotel has responded to the review
Our hotel has responded to the review

Dear CHRISTIAN G., We very much appreciate your comments regarding your stay at the ibis Lisboa Sintra. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Carla Ramos

TripAdvisor review
Couples - 16/11/2017
« Good old IBIS »

Ibis should adapt the old hotel slogan "the bessuprise is no surprise". You always get what you expect, except for a standard tea maker in the room. Again the 200 carácter mínimum rule will prevent people from issuing opiniones. Don't put a mínimum for this comment

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr Alexanderd196, Thank you for taking the time to write a review. I am delighted that you enjoyed your visit to the Ibis Sintra. I look forward to seeing you again in the near future. Kind regards, Pedro Pimenta

AccorHotels certified review
Alex D. Couples - 14/11/2017
« Very good »

The hotel was very good and met all expectaciones, except for tea makers and safes in rooms. Also the distance to Sintra Historic Centre was a bit more than indicated on the web site, but this is really not material when you have a car

Our hotel has responded to the review
Our hotel has responded to the review

Dear ALEXANDER DONKERSLOOT, Thank you for taking the time to write a review. I am delighted that you enjoyed your visit to the Ibis Sintra. I look forward to seeing you again in the near future. Sincerely, Pedro Pimenta

AccorHotels certified review
Wagner C. Solo - 24/10/2017
« Fair »

Very nice place and good personnel attention

Our hotel has responded to the review
Our hotel has responded to the review

Dear WAGNER C., Thank you for taking the time to write a review. I am delighted that you enjoyed your visit to the Ibis Sintra. I look forward to seeing you again in the near future. Sincerely, Pedro Pimenta

AccorHotels certified review
Mr.p. Families - 23/10/2017

Was very good friendly staff good location to all the attraction

Our hotel has responded to the review
Our hotel has responded to the review

Dear EDGAR PORINO, Thank you very much for your kind review. It is much appreciated and I can assure you that my team will be delighted to hear that you enjoyed your stay. I look forward to welcoming you back again very soon. Kind regards, Sincerely, Pedro Pimenta

AccorHotels certified review
Jose L. L. T. Business - 22/10/2017
« CONTINUARE REPITIENDO »

MAGNIFICA, EL TRATO ES IMPECABLE

Our hotel has responded to the review
Our hotel has responded to the review

Estimado JOSE LUIS L., Muchas gracias por su simpático comentario. Su opinión es muy valorada y mi equipo aprecia la confianza que ha depositado en nosotros. Esperamos volver a recibirlo pronto. Saludos Cordiales, Pedro Pimenta Asistente Dirección

AccorHotels certified review
Fernando D. Couples - 18/10/2017
« Very good, as usual. »

No complaints at all.

Our hotel has responded to the review
Our hotel has responded to the review

Dear FERNANDO DUARTE, Thank you very much for your review, I am delighted that you enjoyed your visit to the Ibis Lisboa Sintra. I look forward to welcoming you back again soon. Sincerely, Pedro Pimenta

AccorHotels certified review
Giulio Business - 16/10/2017
« Cozy hotel close to Sintra and to IC19 »

Modern hotel well-kept and clean. Breakfast OK in Ibis style On the way to Sintra, not much around as industrial area Great price/quality ratio

Our hotel has responded to the review
Our hotel has responded to the review

Dear GIULIO V., Thank you for taking the time to write a review. I am delighted that you enjoyed your visit to the Ibis Sintra. I look forward to seeing you again in the near future. Sincerely, Pedro Pimenta Assistant Manager

AccorHotels certified review
Anonymous Couples - 13/10/2017
« repeat costumer »

Staff were very helpful . Hotel location is excellent , easy and quick access to shopping . Few minutes away from Historical Sintra

Our hotel has responded to the review
Our hotel has responded to the review

Dear RAYMOND S., We very much appreciate your comments regarding your stay at the ibis Lisboa Sintra. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Pedro Pimenta

TripAdvisor review
Erni W Family - 11/10/2017
« Pleasant Surprise »

Attendants, both reception and breakfast were very attentive; Comfortable bed and large bathroom and very clean; WI-FI with easy access; Well suited room with big bed; Reception atmosphere and bar very pleasant

Our hotel has responded to the review
Our hotel has responded to the review

Dear Erni W, Thank you for your kind comments and compliments – I am delighted that you enjoyed your stay and I look forward to welcoming you back again soon. Kind regards, Pedro Pimenta

TripAdvisor review
Brian T Solo travel - 11/10/2017
« Ibis Lisboa Sintra »

The only bad thing was your room has a 24 hours menu list, items being brought to the room by the staff, unfortunately that didn't include alcohol which you had to go to the bar and get. I was struggling to open my room door with a beer in each hand. This was impractical and unnecessary.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Brian T., Thank you for taking the time to write a review. I am delighted that you enjoyed your visit to the Ibis Sintra. As we don't have any room service, that's a challenge usually presented by guests. My appologies for the inconvenience caused. I look forward to seeing you again in the near future. Kind regards, Pedro Pimenta

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