ibis Lisboa Sintra Hotel 2 stars

TripAdvisor rating 4.0/5 833 reviews
ibis Lisboa Sintra
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Hotel extras

  • Advantage 1

  • Advantage 2

  • Advantage 3

  • Advantage 4

  • Advantage 5

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 12h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Private indoor parking
  • Accessibility for people with reduced mobility
  • Pets allowed 15.00 EUR
  • Manual temperature control
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PM
  • Shoe shine machine
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
Leisure and activities
  • Golf course 18 holes (Nearby)
Business services
  • Self service business centre
  • Copy/print service available

Hotel location

ibis Lisboa Sintra

Av. Raul Solnado, 23 - 23A
Mem Martins
Nº de Registo:3063
2710-162
sintra
portugal

Check-in from 12h00

Check out up to 12h00

  • By plane

    AEROPORTO DE LISBOA At 24km / 14 miles

  • By train

    INTERFACE SINTRA At 6km / 3 miles

  • By train

    MEM MARTINS At 2km / 1 miles

GPS :38.780583, -9.354643

Currently, close to our hotel

Belém Tower, Lisbon, visit

From 01/01/2017 to 31/12/2019

At 16 km

Museum of the Navy, Lisbon, visit

From 01/01/2018 to 31/12/2019

At 16 km

Discover Lisbon in one day

From 01/01/2018 to 31/12/2019

At 16 km

Hieronymites Monastery, Lisbon, visit

From 01/01/2019 to 31/12/2019

At 16 km

Museu de Arte Moderna Colecção Berardo, visit

From 01/01/2014 to 31/12/2019

At 16 km

Palais National da Ajuda, visit

From 01/01/2018 to 31/12/2019

At 16 km

Padrão dos Descobrimentos, discovery

From 01/01/2018 to 31/12/2019

At 16 km

Museum of the Presidence of the Republic, Lisbon, visit

From 01/01/2011 to 31/12/2019

At 16 km

Museum of the City, Lisbon, visit

From 01/01/2011 to 31/12/2019

At 17 km

Puppet Museum, Lisbon, visit

From 01/01/2018 to 31/12/2019

At 19 km

Our accommodations

Room with 1 double bed equipped with the new bedding

  • Max. number of persons: ‌2
  • Area: From 17
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Business Desk
  • Direct dial telephone(...)

Room with 2 single beds equipped with the new bedding

  • Max. number of persons: ‌2
  • Area: From 17
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Business Desk
  • Direct dial telephone(...)

Room with 1 double bed + 1 extra bed equipped with the new bedding

  • Max. number of persons: ‌3
  • Area: From 17
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Business Desk
  • Direct dial telephone(...)

Our restaurants and bars

I-PIZZA

Type of cuisine: Other cooking style

Discover our My Tasty Menu; it's simple, healthy and delicious. There is a drinks and hot and cold light snack service that caters to all tastes. You can order at the bar or at reception 24/7 to enjoy whenever and wherever you like.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

BAR

Photo non contractuelle / Strictly non binding

The bar: a cozy place to meet up with friends at any time of day.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Our guest reviews for
ibis Lisboa Sintra

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.4/5

3,567 reviews

tripadvisor tripadvisor

TripAdvisor Rating 4.0/5

833 reviews

Customer review rating 4.4/5

John C. Couples - 25/06/2019 AccorHotels certified review

Very clean. Staff helpful, the only problem was the coffee machine, there was only one so we had to join a long queue which became longer when it failed. Must try harder

Dear JOHN C., We very much appreciate your comments regarding your stay at the ibis Lisboa Sintra. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lidia Costa

Tranquila

Customer review rating 4.4/5

Anonymous Couples - 23/06/2019 AccorHotels certified review

Correcta

Dear MARIA JOSE L., Thanks for your review. I am glad you had a good stay with us. See you on your next trip hopefully! Kind regards, Lidia Costa

Sintra, the historical city.

TripAdvisor rating 4.0/5

asgo2006 Couples - 11/06/2019 TripAdvisor review

Ibis Sintra is a good hotel, in a location just a little far from the attractions. The instalations are good and the employees are friendly and helpfull. As in others Ibis hotels in Portugal, concerning the room air conditioning facilities, guest must have the option to choose if they want cooling or heating regardless the outside weather conditions. Unfortunately, inside the room, the air conditioning control is not available.

Good morning, Thank you for taking the time to write a review. I am delighted that you enjoyed your visit to the Ibis Sintra. I look forward to seeing you again in the near future. Kind regards, Carolina Tavares

Great stay, as usual!

Customer review rating 4.4/5

Luis D. E. S. Families - 10/06/2019 AccorHotels certified review

Good Stay! Only disappointed for the Garage Charge as there was no parking space available in the Hotel Yard.

Dear LUIS MANUEL ESTEVES DELGADO E S., Thank you very much for your opinion, we are pleased that you had enjoy your stay with us. We announce that we are working in a solution for the parking. We hope to welcome you again in a next time. Best regards, Lidia Costa

Clean and silent room, nice and helpfull staff

Customer review rating 4.4/5

Niyazi C. Families - 21/05/2019 AccorHotels certified review

We,(me and my wife) stayed four nights. Nothing stressfull happened. Thank you Ibis hotel

Dear MEHMET C., Thank you very much for your kind review. It is much appreciated and I can assure you that my team will be delighted to hear that you enjoyed your stay. I look forward to welcoming you back again very soon. Kind regards, Lidia Costa

Nice stay

Customer review rating 4.4/5

Igor Couples - 07/05/2019 AccorHotels certified review

It was clean, good quiet location for Sintra visit, good coffee in the morning....

Dear IGOR J., Thank you for taking the time to write a review. I am delighted that you enjoyed your visit to the Ibis Sintra. I look forward to seeing you again in the near future. Kind regards, Carolina Tavares

excellent service

Customer review rating 4.4/5

Brian M. Families - 19/04/2019 AccorHotels certified review

I am a regular user of Accor hotels (3 nights per week) and have never been disappointed. I would particularly like to thank the receptionist who allowed us to have breakfast a little early due to a misunderstanding as we had to leave Lisbon early due to a fuel strike. This type of flexibility highlights the reason I use Accor hotels and will continue to do so. This is the type of person that builds a brand and a reputation.

Dear BRIAN M., We very much appreciate your comments regarding your stay at the ibis Lisboa Sintra. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lidia Costa

Great place to visit Sintra by car

Customer review rating 4.4/5

Anonymous Families - 17/04/2019 AccorHotels certified review

Great quality of service, good breakfast. I had asked for connecting rooms as I was traveling with my family. All perfect, the rooms were ready for us, super fast check-in/out process.

Dear RUSSO R., Thank you for taking the time to write a review. I am delighted that you enjoyed your visit to the Ibis Sintra. I look forward to seeing you again in the near future. Kind regards, Carolina Tavares

It was amazing!

Customer review rating 4.4/5

Marcia S. Couples - 08/04/2019 AccorHotels certified review

No complain at all. Everything perfect! The room, very nice and clean. The breakfast, was basic but satisfactory. I pretend to go back one day and stay there again.

Dear MARCIA S., Thank you very much for your kind review. It is much appreciated and I can assure you that my team will be delighted to hear that you enjoyed your stay. I look forward to welcoming you back again very soon. Kind regards, Lidia Costa

Great stay, as usual!

Customer review rating 4.4/5

Luis D. E. S. Families - 10/03/2019 AccorHotels certified review

Everything went fine, as usual. However, I was confronted with a charge for Tourist TAX that I did not expect. In order to avoid such TAX you may advise the Sintra Mayor that I will not stay at a Sintra located Hotel, in future.

Dear LUIS MANUEL ESTEVES DELGADO E S., Many thanks for your kind review. I am glad my team made your stay enjoyable. Best regards, Carolina Tavares

Ibis Lisboa Sintra

Customer review rating 4.4/5

Tony L. Families - 10/03/2019 AccorHotels certified review

Comfortable rooms and friendly and helpful staff, who booked us an additional room at short notice for our second night, so that our grand children of 6, 9 and 10 years old could stay with us for their first night in a hotel. Sadly the purpose of our visit was to meet with bereaved family members and to attend a funeral but we found the staff to be very sympathetic to our needs.

Dear ANTHONY L., Many thanks for your kind review. I am glad my team made your stay enjoyable. Sincerely, Lidia Costa

Ibis Lisboa Sintra

TripAdvisor rating 4.0/5

Tony L Family - 10/03/2019 TripAdvisor review

Comfortable accommodation and welcoming, sympathetic and helpful staff. Sadly our stay was for two days to attend a funeral and for the second overnight we were able to book an additional room at very short notice to be with our grand children of 6, 9 and 10 years old, who thoroughly enjoyed there first stay in a hotel.

Good afternoon, Thank you very much for your kind review. It is much appreciated and I can assure you that my team will be delighted to hear that you enjoyed your stay. I look forward to welcoming you back again very soon. Kind regards, Carolina Tavares

Very Good

Customer review rating 4.4/5

Mark (. W. Couples - 25/02/2019 AccorHotels certified review

The normal high standard we would expect from IBIS.

Dear MARK W., Thank you very much for your kind review. It is much appreciated and I can assure you that my team will be delighted to hear that you enjoyed your stay. I look forward to welcoming you back again very soon. Kind regards, Lidia COSTA

Friendly staff, clean and tidy hotel

Customer review rating 4.4/5

Nadia A. Business - 22/02/2019 AccorHotels certified review

We just needed a base and this was perfect for our needs. Very pleased that gluten free products were available for breakfast. Staff friendly and helpful!

Dear SCOTT C., Thank you for taking the time to write a review. I am delighted that you enjoyed your visit to the Ibis Sintra. I look forward to seeing you again in the near future. Kind regards, Carolina Tavares

Very good

Customer review rating 4.4/5

Breda H. Couples - 20/02/2019 AccorHotels certified review

V nice

Dear Breda H., Thank you for your kind comments and compliments – I am delighted that you enjoyed your stay and I look forward to welcoming you back again soon. Kind regards, Carolina Tavares

Assistente de Compras

Customer review rating 4.4/5

Maria Solo - 18/02/2019 AccorHotels certified review

great

Dear MARIA P., Thank you for taking the time to write a review. I am delighted that you enjoyed your visit to the Ibis Sintra. I look forward to seeing you again in the near future. Kind regards, Carolina Tavares

Confortable and clean room with very good breakfast

Customer review rating 4.4/5

Pedro Families - 14/02/2019 AccorHotels certified review

Reservation was incorrectly placed on your systems. I reserved 2 adults and 1 children and when I arrived to the hotel only 2 adults were placed in the system (despite of the fact that the extra bed was correctly reserved).

Dear PEDRO R., Thank you very much for your review, I am delighted that you enjoyed your visit to the Ibis Lisboa Sintra. I look forward to welcoming you back again soon. Kind regards, Carolina Tavares
Customer review rating 4.4/5

A D. Business - 19/01/2019 AccorHotels certified review

Tratamento usual Ibis!

Dear ANTONIO D., Thanks for your review. I am glad you had a good stay with us. See you on your next trip hopefully! Kind regards Carolina Tavares
Customer review rating 4.4/5

Catherine Families - 05/01/2019 AccorHotels certified review

room ok. pleasant staff unable to access free drink as I don't drink beer and they would not supply wine!! not impressed

Dear CATHERINE E., We very much appreciate your comments regarding your stay at the ibis Lisboa Sintra. The welcome drink voucher it is specific this: "This invitation is only valid during your stay in this hotel. All drinks except wines, champagneand spirits." Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Carolina Tavares

First time at Ibis

Customer review rating 4.4/5

Mark M. Couples - 04/01/2019 AccorHotels certified review

My wife and I were looking for a comfortable hotel with parking as we were exploring Portugal by car. We indeed had parking but received so much more. The customer service is excellent. The rooms were solid, and the breakfast (at an extra charge) was actually quite good. It was beyond a continential. I would recommend Ibis Sintra, especially if you’re looking to stay a bit outside the hustle and bustle.

Dear MARK M., Many thanks for your kind review. I am glad my team made your stay enjoyable. Kind regards, Carolina Tavares
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