Hotel - Novotel Suites Paris Roissy CDG
Novotel Suites Hotel Novotel Suites Hotel

Novotel Suites Paris Roissy CDG Hotel

4.0/5 1,384 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel does not have a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 12h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI in the communal areas
    • WIFI in your room
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Parking
    • Private indoor parking (Paying)
    • Private enclosed outdoor parking (Paying)
    • Bus/coach parking area (Paying)
  • Accessibility for people with reduced mobility
    • Suite for people with reduced mobility
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Air conditioned
    • Manual temperature control
    • Air Conditioning
  • ROISSY CDG
  • Languages spoken at the hotel
    • English
    • Spanish
    • French
    • Italian
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 8AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Dry cleaning / Ironing
  • Boutique Gourmande

Leisure and activities

  • Fitness centre
  • Other sports activities  (Nearby)
    • Bicycles rental
    • Jogging track (Nearby)

Catering

  • Breakfast
  • 1 bar(s)
  • Room service

Business services

  • Web Corner on a Mac
  • Copy/print service available
See all services

Hotel location

Our suites

  • 148 suites
  • 140 non-smoking suites
  • 4 suites for people with reduced mobility
  • 44 family suites
  • 12 connecting suites
  • Baby bed
    • 220/240 V AC
    • Data port in room
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • TV with on-screen billing info
    • Bouquet with TV Canal+ and Canalsat
    • Telephone
    • Radio in room
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Work desk in all rooms
    • Manual temperature control
    • Baby bed
    • High speed transmission line
    • Suite TV
    • Microwave in room
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Emergency info in rooms
    • Alarm clock
    • Message alert
Our suites fittings

Our restaurants and bars

See all our restaurants and bars
4.2/5 AccorHotels Rating 3,509 reviews

Our guest reviews for Novotel Suites Paris Roissy CDG

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 1,384 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Simon Couples - 14/01/2019 AccorHotels certified review
« A reasonable place to spend the night before flying out of Charles de Gaulle Airport »

There are too many hotels on the same street; some clearer information about *which* Novotel one has reserved with would be helpful. Waiting at 11:00 pm while the clerk deals with a group of guests who don't have a reservation was a bit frustrating. Otherwise the room was clean; the bed was comfortable; the breakfast was plentiful.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Cécile Pruvot Deputy Manager

Blandine Families - 06/01/2019 AccorHotels certified review
« Very welcoming staff, straight to the point experience, family suite more a large room than suite »

Staff was very welcoming and helpful. Professional and discreet. All special requirements had been catered for (baby cot in room), the only down side was that the "family suite" was more a large room than a suite with separate spaces for the children to fall asleep while parents were still awake. But we managed!

Our hotel has responded to the review
Our hotel has responded to the review

Dear BLANDINE M., We very much appreciate your comments regarding your stay at the Novotel Suites Paris Roissy-CDG. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Cécile Pruvot Deputy Manager

Teeradej K. Solo - 31/12/2018 AccorHotels certified review
« The room spacious and comfortable »

The room was clean, comfortable and equipped with basic necessities including microwave, mini-fridge, coffee maker etc. Only 15 mn from the airport. The hotel provide a free shuttle service every 20 mn.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. We whish you an happy new year. Sincerely, Cécile Pruvot Deputy Manager

Meerage Families - 28/12/2018 AccorHotels certified review
« The room they gave us was dirty. »

The room was dirty and lived in.

Our hotel has responded to the review
Our hotel has responded to the review

Dear MEERAGE M., Thank you for taking the time to tell us about your experience at the Novotel Suites Paris Roissy-CDG. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel Suites, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Cécile Pruvot Deputy Manager

Uche Families - 24/12/2018 AccorHotels certified review
« Very Good and Lovely »

It was the best hotel so far I and my family were very happy staying there. The lovely thing about the hotel they have a bus that picks you up from CDG to the hotel and from the hotel to the train station where you get to Paris without stress also Another bus that can take to the shopping center close to the hotel where you can see good food and any other thing you needed. Me and my family happy and wish to come back there again and again. Thanks so much the lovely staff everyone is nice and lovely.

Our hotel has responded to the review
Our hotel has responded to the review

Dear UCHE E., We very much appreciate your comments regarding your stay at the Novotel Suites Paris Roissy-CDG. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Cécile Pruvot Deputy Manager

Bimal C. Couples - 14/12/2018 AccorHotels certified review
« Incorrect shuttle instructions were texted to me, and I could not get anyone to answer the phone to help. »

I got a text from the hotel saying that I should take the "gold shuttle" from the airport. The gold shuttle was discontinued some time ago. When I tried to phone the hotel to get the right instructions, I was put on hold for over 15 minutes and nobody answered the phone. When I got to my room, the phone did not work. I had an early flight the next day and wanted breakfast at 6:30 AM but the service does not start until 7:00 AM, which is ridiculous for an airport hotel. Overall, an unsatisfactory stay. Will not stay here again.

Our hotel has responded to the review
Our hotel has responded to the review

Dear BIMAL C., Thank you for taking the time to tell us about your experience at the Novotel Suites Paris Roissy-CDG. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel Suites, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. I'm surprised about your comment beacuse breakfast starts at 6.00 am. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Cécile Pruvot Deputy Manager

Natalia Families - 09/12/2018 AccorHotels certified review
« Nice »

Hello I love Novotel Suites and I have used it many times at different locations, unfortunately, this time, the restroom smells urine a lot, and I was way too tired to go to the reception and tell them that but it definitely bothered my stay as every time I needed to use the restroom I had to deal with that smell. Thanks

Our hotel has responded to the review
Our hotel has responded to the review

Dear NABILA L., Thank you for taking the time to tell us about your experience at the Novotel Suites Paris Roissy-CDG. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel Suites, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Cécile Pruvot Deputy Manager

Jeff Families - 27/11/2018 AccorHotels certified review
« Brief and excellent, other than bus service to/from terminal. »

Hotel is very nice - compact but smartly designed. The room feels like you're on a cruise with limited space but designed well. The shuttle bus from the terminal to the hotel was rather difficult and lengthy, but did the job. Our room safe malfunctioned with our passports and money inside. We were unable to open it with our set combination, without having the hotel manager come up to our room and manually open it.

Our hotel has responded to the review
Our hotel has responded to the review

Dear JEFFREY G., Thank you for taking the time to tell us about your experience at the Novotel Suites Paris Roissy-CDG. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel Suites, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Cécile Pruvot Deputy Manager

C. Couples - 27/11/2018 AccorHotels certified review
« Very quiet room, helpful staff »

The room is very quiet, nicely arranged and the staff was efficient and helpful

Our hotel has responded to the review
Our hotel has responded to the review

Dear MAELA C., We very much appreciate your comments regarding your stay at the Novotel Suites Paris Roissy-CDG. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Cécile Pruvot Deputy Manager

Elizp Couples - 26/11/2018 AccorHotels certified review
« Excellent-sized hotel rooms - perfect for either before or after long flights »

We were surprised to notice two holes 10 to 15cm each on the top sheet (inside the bed)! We didn't ask for it to be replaced as it was quite late when we noticed it. Also we haven't mentioned it before, but having stayed in Swissotel in central Amsterdam in November 2018 where we were offered two welcome drinks, we have decided to mention it as it seems un-necessarily miserly given that France is the world centre of wine production and wine is inexpensive in France. How about offering a glass of wine to each member of a couple staying together? This is the case in Swissotel in Amsterdam, and in the many Accor branded Hotels we've stayed in Australia and New Zealand. We love that the hotel rooms at Novotel Suites in Allée du Verger are always spotlessly clean.

Our hotel has responded to the review
Our hotel has responded to the review

Dear ELIZABETH P., Thank you for taking the time to tell us about your experience at the Novotel Suites Paris Roissy-CDG. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel Suites, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Cécile Pruvot Deputy Manager

Julie C. Families - 26/11/2018 AccorHotels certified review
« Great hotel »

We only stayed one night but the accommodations made me wish we were staying longer! Cute room with all the amenities and the staff was super friendly and helpful when we asked about getting dinner in the area. I highly recommend!!

Our hotel has responded to the review
Our hotel has responded to the review

Dear JULIE C., We very much appreciate your comments regarding your stay at the Novotel Suites Paris Roissy-CDG. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Do not hesitate to share your experience on TripAdvisor: https://www.tripadvisor.fr/Hotel_Review-g196587-d258637-Reviews-Novotel_Suites_Paris_Roissy_CDG-Roissy_en_France_Val_d_Oise_Ile_de_France.html Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Cécile Pruvot Deputy Manager

Michael C. Solo - 23/11/2018 AccorHotels certified review
« Disappointing »

I arrived and went to the room. When I opened the door the smell that burst out of the room was terrible. A mix of smoke and staleness. Very strong. I went downstairs and mentioned it to the young lady who seemed so surprised that she made me feel I was making it up. She said she would have someone see to it. No one came to the room.

Our hotel has responded to the review
Our hotel has responded to the review

Dear MICHAEL C., Thank you for taking the time to tell us about your experience at the Novotel Suites Paris Roissy-CDG. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel Suites, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Cécile Pruvot Deputy Manager

Anonymous Couples - 19/11/2018 AccorHotels certified review

Easy access to restaurants nearby.

Our hotel has responded to the review
Our hotel has responded to the review

Dear MIREILLE M., We very much appreciate your comments regarding your stay at the Novotel Suites Paris Roissy-CDG. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Cécile Pruvot Deputy Manager

Pawel Business - 19/11/2018 AccorHotels certified review
« As expected, clos to many restaurants »

As expected, clos to many restaurants

Our hotel has responded to the review
Our hotel has responded to the review

Dear PAWEL A., We very much appreciate your comments regarding your stay at the Novotel Suites Paris Roissy-CDG. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Cécile Pruvot Deputy Manager

Pascal Couples - 16/11/2018 AccorHotels certified review
« Cosy hotel »

The hotel was very pleasant. Friendly and helpful. All the staff is very attentive to us during all our stay.

Our hotel has responded to the review
Our hotel has responded to the review

Dear pascal A., We very much appreciate your comments regarding your stay at the Novotel Suites Paris Roissy-CDG. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Cécile Pruvot Deputy Manager

Francisco Families - 14/11/2018 AccorHotels certified review
« The best option for short time »

It was a family trip, 18 hours in Paris. We needed one room for my wife, seven month baby and me. I cosy, clean and sharm place to be. Very well conected to public transportation.

Our hotel has responded to the review
Our hotel has responded to the review

Dear FRANCISCO D., We very much appreciate your comments regarding your stay at the Novotel Suites Paris Roissy-CDG. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Cécile Pruvot Deputy Manager

Eric Business - 13/11/2018 AccorHotels certified review

friendly staff

Our hotel has responded to the review
Our hotel has responded to the review

Dear ERIC W., We very much appreciate your comments regarding your stay at the Novotel Suites Paris Roissy-CDG. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Cécile Pruvot Deputy Manager

Steve Business - 12/11/2018 AccorHotels certified review
« Excellent hotel with a fantastic team. »

Thank you for an enjoyable stay. I found the hotel peaceful and the room was large enough with a desk to be able to work from the hotel room. All staff were extremely professional and always willing to help. I would often ask the reception staff to order food for me in the evening from the local restaurants and I would also have a drink at the reception lobby bar which was also very pleasant. I would like to say a special thanks to the following staff who were exceptional. Circe , Imes & Sarah. Once again Thank You!

Our hotel has responded to the review
Our hotel has responded to the review

Dear STEPHEN H., We very much appreciate your comments regarding your stay at the Novotel Suites Paris Roissy-CDG. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Cécile Pruvot Deputy Manager

Sheryhan Business - 11/11/2018 AccorHotels certified review
« Very Nice »

It's a quiet hotel and a very nice place around

Our hotel has responded to the review
Our hotel has responded to the review

Dear AHMED S., We very much appreciate your comments regarding your stay at the Novotel Suites Paris Roissy-CDG. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Cécile Pruvot Deputy Manager

Klaus Business - 08/11/2018 AccorHotels certified review
« Excellent »

As expected Very quiet, aboslutely no noise from close by airport.

Our hotel has responded to the review
Our hotel has responded to the review

Dear KLAUS R., We very much appreciate your comments regarding your stay at the Novotel Suites Paris Roissy-CDG. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Cécile Pruvot Deputy Manager

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