Hotel - Novotel Suites Paris Roissy CDG
Novotel Suites Hotel Novotel Suites Hotel

Novotel Suites Paris Roissy CDG Hotel

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4.0/5 1,291 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel does not have a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 12h00
Check out up to 12h00
Paying

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI in the communal areas
    • WiFi in your room
    • Fiber optic technology provides the highest possible speed of Internet connection.
  • Parking
    • Private indoor parking (Paying)
    • Private outdoor parking (Paying)
    • Private enclosed outdoor parking (Paying)
    • Bus/coach parking area (Paying)
  • Accessibility for people with reduced mobility
    • Suite for people with reduced mobility
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Air conditioned
    • Manual temperature control
    • Air Conditioning
  • ROISSY CDG
  • Languages spoken at the hotel
    • Spanish
    • French
    • Italian
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 8AM
  • Dry cleaning / Ironing
  • Boutique Gourmande

Leisure and activities

  • Fitness centre
  • Other sports activities  (Nearby)
    • Bicycle hire facilities (Paying, Nearby)
    • Jogging track (Nearby)

Catering

  • Breakfast
  • 1 bar(s)
  • Room service

Business services

  • Web Corner on a Mac
  • Copy/print service available
See all services

Hotel location

Our suites

  • 148 suites
  • 140 non-smoking suites
  • 4 suites for people with reduced mobility
  • 44 family suites
  • 12 connecting suites
  • Crib on request
    • 220/240 V AC
    • Data port in room
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • TV with on-screen billing info
    • Bouquet with TV Canal+ and Canalsat
    • Telephone
    • Radio in room
    • Opening windows
    • Remote control TV
    • WiFi in your room
    • Work desk in all rooms
    • Manual temperature control
    • Crib on request
    • High speed transmission line
    • Suite TV
    • Microwave in room
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Emergency info in rooms
    • Alarm clock
    • Message alert
Our suites fittings

Our restaurants and bars

See all our restaurants and bars
4.2/5 AccorHotels Rating Based on 2,726 reviews

Our guest reviews for Novotel Suites Paris Roissy CDG

100% genuine reviews from our guests

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4.0/5 TripAdvisor Rating Based on 1,291 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
AccorHotels certified review
M. Families - 14/04/2018
« Good but room too hot »

Large clean room. Everything you need except the room was so hot we had to open the window and then it's noisy because of the airport.

AccorHotels certified review
Mike K. Business - 13/04/2018
« very nice experience! »

Extremely nice personal....very good service...room size..everything

AccorHotels certified review
Ca Families - 11/04/2018
« Disappointed in the room, hallway, F&B... »

Even it was a short stay of a couple of hours to take our flight at CDG, the room we slept in was not a room we expect to have in a Novotel. The chair in the room very dirty, the bedsheets with hair on it, the bathroom was cleaned but very quick, the toiletdoor where you have the gap with cobewebs. I couldn't sleep as i hoped i would, because i wasn't satisfied. Another notice, when we got out of the elevator an enourmous smell in the hallway, as there has been cooked or something. As i said, we were there for a couple of hours, but for that price it isn't worth it. Too bad as i slept at Novotel Amsterdam Schiphol and very clean, can't compare to this hotel. First time and surely last time. Best regards.

AccorHotels certified review
Brendan D. Families - 07/04/2018
« Good value modern hotel »

Big room. Small kitchenette with microwave, fridge and kettle. No utensils or plates provided. Good soundproofing.

Our hotel has responded to the review
Our hotel has responded to the review

Dear BRENDAN D., We very much appreciate your comments regarding your stay at the Novotel Suites Paris Roissy-CDG. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Annie PINAUD Directrice

AccorHotels certified review
Lesly Families - 04/04/2018
« Good room »

Room and bed was confortable, vut se didn’t like the handicap room. showering was almost impossible, it got the whole toilet wet ! Also we asked for a cot and we got a towel storage , it was too high we couldn’t place our kid there. Breakfast was excellent! Overall a good stay for an overnight.

Our hotel has responded to the review
Our hotel has responded to the review

Dear LESLY P., Thank you for taking the time to tell us about your experience at the Novotel Suites Paris Roissy-CDG. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel Suites, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Annie PINAUD Directrice

AccorHotels certified review
Patty. Families - 03/04/2018
« Not clean »

Not what I’ve come to expect from your properties. Check in very slow. Elevator carpets horrendous and hallways almost as bad. Room was somewhat cleaner. I would not return to this property.

Our hotel has responded to the review
Our hotel has responded to the review

Dear PATRICIA HERNANDEZ, Thank you for taking the time to tell us about your experience at the Novotel Suites Paris Roissy-CDG. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel Suites, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Annie PINAUD Directrice

AccorHotels certified review
Marianne Business - 29/03/2018
« rooms very clean and modern, however temperature very high »

rooms were clean, spacious and modern. However temperature was way too high and therefore uncomfortable

Our hotel has responded to the review
Our hotel has responded to the review

Dear DANIELLE M., Thank you for taking the time to tell us about your experience at the Novotel Suites Paris Roissy-CDG. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel Suites, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Annie PINAUD Directrice

AccorHotels certified review
Andy C. Solo - 25/03/2018
« Good Clean Facilities at an affordable price »

Room was clean and facilities were adequate. Due to flight delays, I had to miss the first night of my booking. It took some time to communicate this fact to the hotel. They were nevertheless quite accommodating to this development.

Our hotel has responded to the review
Our hotel has responded to the review

Dear ANDY C., We very much appreciate your comments regarding your stay at the Novotel Suites Paris Roissy-CDG. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Annie PINAUD Directrice

AccorHotels certified review
Anonymous Couples - 22/03/2018
« Generally comfortable »

While the room was very nice, the bed comfortable, and the breakfast goo, we don’t understand the inability to tie back the room curtains, the need to step up into the water closet and bathroom, and that so many light fixtures can still not be terribly bright. But the biggest issue this hotel has are the three steps to get to most of the rooms on the first floor. I found this to be completely ridiculous in a nearly-new hotel. The designer or architect who approved this should have been fired. A ramp could have been worked into the design. If we book again, I would be certain to request a room on another floor.

Our hotel has responded to the review
Our hotel has responded to the review

Dear MICHELLE H., We very much appreciate your comments regarding your stay at the Novotel Suites Paris Roissy-CDG. Don't hesitate to ask a room on an other floor for your next stay. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Annie PINAUD Directrice

AccorHotels certified review
Yaya D. Business - 19/03/2018
« Mr »

I stay only one night and overall no complaints and the quality of the hotel is at required standard.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Annie PINAUD Directrice

AccorHotels certified review
Craig A. Families - 19/03/2018
« No problems at all. »

Reception staff very pleasant, hotel common areas very clean. Room large and had everything required. Would have happily stayed more than 1 night.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Craig A., We very much appreciate your comments regarding your stay at the Novotel Suites Paris Roissy-CDG. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Annie PINAUD Directrice

AccorHotels certified review
Russell Couples - 18/03/2018
« Delightful, relaxing break »

After a stressful journey down to Paris CDG, it was delightful to relax in the spacious suite . The breakfast was very nice, with lots of fruit, and nice warm bread. Easy trip down to Stade de France for the Rugby, and a simple trip back to CDG to get the shuttle to the hotel. Good shopping on Sunday after another nice long breakfast. A delightful weekend break

Our hotel has responded to the review
Our hotel has responded to the review

Dear RUSSELL S., We very much appreciate your comments regarding your stay at the Novotel Suites Paris Roissy-CDG. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Annie PINAUD Directrice

AccorHotels certified review
Ameer F. Business - 01/03/2018
« Amazing As usual. »

great customer service on the reception. very professional and helpful. 10/10

Our hotel has responded to the review
Our hotel has responded to the review

Dear AMEER F., We very much appreciate your comments regarding your stay at the Novotel Suites Paris Roissy-CDG. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Annie PINAUD Directrice

AccorHotels certified review
Anonymous Solo - 22/02/2018
« Nice and comfortable. »

Nice location, closed to a few restaurants down town Roissy village. Large room, nice bathroom.

Our hotel has responded to the review
Our hotel has responded to the review

Dear VOGELSONG NATHALIE, We very much appreciate your comments regarding your stay at the Novotel Suites Paris Roissy-CDG. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Annie PINAUD Directrice

AccorHotels certified review
C. M. Solo - 13/02/2018
« Great service, convenient, and friendly staff. »

Was all great at the hotel. Airport shuttle was so packed it was uncomfortable, would be nice to have a dedicated shuttle for the hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Cécile Pruvot Deputy Manager

AccorHotels certified review
Enriqie C. Business - 12/02/2018

Satisfactoria!

Our hotel has responded to the review
Our hotel has responded to the review

Estimado ENRIQUE C. BAIGET, Le agradecemos enormemente sus comentarios en relación a su estancia en Novotel Suites Paris Roissy-CDG. Es siempre un placer recibir comentarios positivos. Haremos extensivos sus agradables observaciones a nuestro equipo. Estoy seguro que estos comentarios servirán de estímulo a todo nuestro equipo ya que continuamente se esfuerza en mejorar la calidad de nuestros servicios. Agradeciéndole una vez mas que haya compartido su experiencia con nosotros y esperando que su próxima visita sea tan agradable como la previa. Reciba un cordial saludo. Cécile Pruvot Deputy Manager

AccorHotels certified review
Jacob B. Solo - 12/02/2018
« Mr »

Was good and friendly staff

Our hotel has responded to the review
Our hotel has responded to the review

Dear JACOB B., We very much appreciate your comments regarding your stay at the Novotel Suites Paris Roissy-CDG. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Cécile Pruvot Deputy Manager

AccorHotels certified review
M. Couples - 21/01/2018
« Very easy. Good sized room »

Great experience but bathroom needs a hand towel and floor towel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear WRIGHT MARCUS, We very much appreciate your comments regarding your stay at the Novotel Suites Paris Roissy-CDG. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Cécile Pruvot Deputy Manager

AccorHotels certified review
Martin A. Solo - 11/01/2018
« A little gem in Roissy »

The room is spacious, comfortable, with excellent amenities. I love that it has a microwawe and a mini-fridge. The location is great, served by free shuttle to both the airport and the shopping mall. There is also local bus service to other areas nearby.

Our hotel has responded to the review
Our hotel has responded to the review

Dear MARTIN A., We very much appreciate your comments regarding your stay at the Novotel Suites Paris Roissy-CDG. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Cécile Pruvot Deputy Manager

AccorHotels certified review
Kenya T. Families - 06/01/2018
« Dusty and chaotic »

The messy construction without warning was unacceptable. The power went out in the buffet area during our first breakfast. The lack of apology and recognition of the inconvenience represented poor customer service and hospitality. And they were not able to give us a connecting room with our children as requested at time of booking.

Our hotel has responded to the review
Our hotel has responded to the review

Dear KENYA T., Thank you for taking the time to tell us about your experience at the Novotel Suites Paris Roissy-CDG. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel Suites, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Cécile Pruvot Deputy Manager

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