Hotel - Novotel Suites Paris Roissy CDG
Novotel Suites Hotel Novotel Suites Hotel

Novotel Suites Paris Roissy CDG Hotel

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4.0/5 1,266 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel does not have a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 12h00
Check out up to 12h00
Paying

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI in the communal areas
    • WiFi in your room
    • Fiber optic technology provides the highest possible speed of Internet connection.
  • Parking
    • Private indoor parking (Paying)
    • Private outdoor parking (Paying)
    • Private enclosed outdoor parking (Paying)
    • Bus/coach parking area (Paying)
  • Accessibility for people with reduced mobility
    • Suite for people with reduced mobility
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Air conditioned
    • Manual temperature control
    • Air Conditioning
  • ROISSY CDG
  • Languages spoken at the hotel
    • Spanish
    • French
    • Italian
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 8AM
  • Dry cleaning / Ironing
  • Boutique Gourmande

Leisure and activities

  • Fitness centre
  • Other sports activities  (Nearby)
    • Bicycle hire facilities (Paying, Nearby)
    • Jogging track (Nearby)

Catering

  • Breakfast
  • 1 bar(s)

Business services

  • Web Corner on a Mac
  • Copy/print service available
See all services

Hotel location

Our suites

  • 148 suites
  • 140 non-smoking suites
  • 4 suites for people with reduced mobility
  • 44 family suites
  • 12 connecting suites
  • Crib on request
    • 220/240 V AC
    • Data port in room
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • TV with on-screen billing info
    • Bouquet with TV Canal+ and Canalsat
    • Telephone
    • Radio in room
    • Opening windows
    • Remote control TV
    • WiFi in your room
    • Work desk in all rooms
    • Manual temperature control
    • Crib on request
    • High speed transmission line
    • Suite TV
    • Microwave in room
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Emergency info in rooms
    • Alarm clock
    • Message alert
Our suites fittings

Our restaurants and bars

See all our restaurants and bars
4.2/5 AccorHotels Rating Based on 2,552 reviews

Our guest reviews for Novotel Suites Paris Roissy CDG

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 1,266 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
AccorHotels certified review
C. M. Solo - 13/02/2018
« Great service, convenient, and friendly staff. »

Was all great at the hotel. Airport shuttle was so packed it was uncomfortable, would be nice to have a dedicated shuttle for the hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Cécile Pruvot Deputy Manager

AccorHotels certified review
Enriqie C. Business - 12/02/2018

Satisfactoria!

Our hotel has responded to the review
Our hotel has responded to the review

Estimado ENRIQUE C. BAIGET, Le agradecemos enormemente sus comentarios en relación a su estancia en Novotel Suites Paris Roissy-CDG. Es siempre un placer recibir comentarios positivos. Haremos extensivos sus agradables observaciones a nuestro equipo. Estoy seguro que estos comentarios servirán de estímulo a todo nuestro equipo ya que continuamente se esfuerza en mejorar la calidad de nuestros servicios. Agradeciéndole una vez mas que haya compartido su experiencia con nosotros y esperando que su próxima visita sea tan agradable como la previa. Reciba un cordial saludo. Cécile Pruvot Deputy Manager

AccorHotels certified review
Jacob B. Solo - 12/02/2018
« Mr »

Was good and friendly staff

Our hotel has responded to the review
Our hotel has responded to the review

Dear JACOB B., We very much appreciate your comments regarding your stay at the Novotel Suites Paris Roissy-CDG. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Cécile Pruvot Deputy Manager

AccorHotels certified review
M. Couples - 21/01/2018
« Very easy. Good sized room »

Great experience but bathroom needs a hand towel and floor towel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear WRIGHT MARCUS, We very much appreciate your comments regarding your stay at the Novotel Suites Paris Roissy-CDG. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Cécile Pruvot Deputy Manager

AccorHotels certified review
Martin A. Solo - 11/01/2018
« A little gem in Roissy »

The room is spacious, comfortable, with excellent amenities. I love that it has a microwawe and a mini-fridge. The location is great, served by free shuttle to both the airport and the shopping mall. There is also local bus service to other areas nearby.

Our hotel has responded to the review
Our hotel has responded to the review

Dear MARTIN A., We very much appreciate your comments regarding your stay at the Novotel Suites Paris Roissy-CDG. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Cécile Pruvot Deputy Manager

AccorHotels certified review
Kenya T. Families - 06/01/2018
« Dusty and chaotic »

The messy construction without warning was unacceptable. The power went out in the buffet area during our first breakfast. The lack of apology and recognition of the inconvenience represented poor customer service and hospitality. And they were not able to give us a connecting room with our children as requested at time of booking.

Our hotel has responded to the review
Our hotel has responded to the review

Dear KENYA T., Thank you for taking the time to tell us about your experience at the Novotel Suites Paris Roissy-CDG. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel Suites, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Cécile Pruvot Deputy Manager

TripAdvisor review
Couples - 05/01/2018
« Very good value for money »

This Novotel Suites product is one of our favorites in France (next door to us Belgians). When there is one on our route, we pick it. Be aware that there is no real restaurant but pre-packaged food boxes and drinks, clearly meant for busy business men/women, arriving late and eager to have some fast (I didn't write nor meant "junk") and light food before going to bed or typing the report of their contacts of the day. But, when it comes to Paris CDG, located allée du verger in Roissy-en-France (watch out since there is also another one called Novotel Suites CDG Roissy 2, which we don't recommend) and offering free shuttle service, restaurants are plenty in the immediate vicinity (it's an airport hotel area, where the only problem is the choice) and we went, as usual, for the Novotel Convention & Wellness/Spa hotel, a few minutes away on foot. For the price (ours was 76€ prepaid, reserved months ahead of the stay) you get a very large room, that can be split into bedroom and bathroom on the one side, some sort of living room, mini-kitchen and restrooms on the other side. We were glad to notice that they have been renovated again in a very stylish way, with a dominance of the white color. Classy and brand new. Exquisite, actually. Dylan, at the reception, by this calm Jan 1st, is worth more than a word to mention. The exact version of the service minded young guy you expect to find welcoming you after your trip. Hats off, Dylan, keep up the good work and you'll go far in the professional hospitality sector. The only big disappointment was the lack of airco in the room due to (inaudible) works in another wing of the hotel. So, we had to open a window full width during our dinner time. But still... Speaking of windows, they have two double glass frames on each window, so that nearby roaring planes are hardly audible if they are. You have a full length bath tub and a separate, double door shower booth. The free shuttle you have to pick is now called the "pink line". They work by colors nowadays. For your flight, it stops at the so-called T2 TGV (this stands for Terminal 2, between 2A, 2B, 2C, 2D and the fast train (TGV) station). But you can join 2F and 2E via a walk and/or automatic walkways. Novotel suites CDG, you'll see us again !

Our hotel has responded to the review
Our hotel has responded to the review

Dear Phil512, Thank you for your amaizing comment :). Have a nice day and see you soon. Best regards, Cécile Pruvot Deputy Manager

TripAdvisor review
kt20182018 Family - 03/01/2018
« Construction mess »

The hotel was under a vertical construction so that every floor had a messy, dusty, wet paint/plaster construction site hall through which you had to walk to reach your room. This was not communicated beforehand and not even at check-in; you just ride the elevator up and find the startling mess. The hotel did nothing to compensate guests (even just a complimentary cookie or drink would have been nice) to say sorry for the terrible inconvenience. I am not sure who planned this but this was ridiculous; may be okay when not under construction but a lot of weary travellers were stuck with a subpar and overpriced hotel experience.

Our hotel has responded to the review
Our hotel has responded to the review

Dear kt20182018, Thank you for taking the time to tell us about your experience at the Novotel Suites Paris Roissy-CDG. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel Suites, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Cécile Pruvot Deputy Manager

AccorHotels certified review
Anonymous Families - 02/01/2018
« stay was as expected »

It was disappointing to discover that half the floor was under construction but the staff was nice and the room was clean. Construction was not a nuisance other wise.

Our hotel has responded to the review
Our hotel has responded to the review

Dear ISABELLE D., We very much appreciate your comments regarding your stay at the Novotel Suites Paris Roissy-CDG. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Cécile Pruvot Deputy Manager

AccorHotels certified review
Ahmet Couples - 01/01/2018
« great »

Everything in room was very clean. Just, we did not have enough space to put our things in the bathroom. Otherwise we were very happy and shuttle was a big help.

Our hotel has responded to the review
Our hotel has responded to the review

Dear AHMET T., We very much appreciate your comments regarding your stay at the Novotel Suites Paris Roissy-CDG. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Cécile Pruvot Deputy Manager

AccorHotels certified review
Allyster T. Families - 25/12/2017
« Clean hotel, great location and great service! »

Exactly what I expect and love about Accor hotels. Consistency, clean hotel with great amenities, great service and gear location!

Our hotel has responded to the review
Our hotel has responded to the review

Dear ALLYSTER T., We very much appreciate your comments regarding your stay at the Novotel Suites Paris Roissy-CDG. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Cécile Pruvot Deputy Manager

AccorHotels certified review
Suradet Business - 06/12/2017
« A 4 star hotel with nothing »

I wonder how this hotel can be rated as 4 star hotel. There is not even a restaurant to eat inside when it was rainy and too cold to go out for dinner.

Our hotel has responded to the review
Our hotel has responded to the review

Dear SURADET P., Thank you for taking the time to tell us about your experience at the Novotel Suites Paris Roissy CDG. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel Suites, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Cécile Pruvot Deputy Manager

AccorHotels certified review
Ndeye G. Couples - 04/12/2017

BUGS on bed

Our hotel has responded to the review
Our hotel has responded to the review

Dear NDEYE g., Thank you for taking the time to tell us about your experience at the Novotel Suites Paris Roissy CDG. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel Suites, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Cécile Pruvot Deputy Manager

AccorHotels certified review
Joseph Business - 28/11/2017
« CEO/President »

A 2 star hotel at best. Cleaning service is unresponsive and unavailable when requested timely.

Our hotel has responded to the review
Our hotel has responded to the review

Dear TUYEN L., Thank you for taking the time to tell us about your experience at the Novotel Suites Paris Roissy CDG. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel Suites, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Cécile Pruvot Adjointe de Direction

AccorHotels certified review
Pl H. Families - 27/11/2017
« NICE »

The best part of all was the nice lady at the reception desk. The room was super and very clean with both shower and bath-tub. The worse part was it is some distance from the airport and was extremely difficult to find the shuttle stop.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Paul H., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Cécile Pruvot Deputy Manager

AccorHotels certified review
Mark H. Couples - 20/11/2017
« Very good »

I had a very nice stay at the hotel, the staff very friendly and extremely helpful.

Our hotel has responded to the review
Our hotel has responded to the review

Dear MARK H., We very much appreciate your comments regarding your stay at the Novotel Suites Paris Roissy CDG. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Do not hesitate to share your experience on TripAdvisor: https://www.tripadvisor.fr/Hotel_Review-g196587-d258637-Reviews-Novotel_Suites_Paris_Roissy_CDG-Roissy_en_France_Val_d_Oise_Ile_de_France.html Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Cécile Pruvot Deputy Manager

TripAdvisor review
Family - 16/11/2017
« Nice place »

We just stayed there for two nights have a couple of weeks between them but, due to out intention to be close to CDG with some confort, Novotel achieved its purpose.breakfast is a little poor and bathroom is too small but the room itself is comfortable. Fare could be lower for Le Club associates. Staff care around average.

AccorHotels certified review
Khandai B. Couples - 11/11/2017
« Mr. »

The facilities were very good. Better information should be provided on the Airport Shuttle Service, particularly where exactly to pick up at the Airport.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Cécile Pruvot Deputy Manager

AccorHotels certified review
Ron G. Business - 07/11/2017

Very nice staff.

Our hotel has responded to the review
Our hotel has responded to the review

Dear RON G., We very much appreciate your comments regarding your stay at the Novotel Suites Paris Roissy CDG. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Cécile Pruvot Deputy Manager

AccorHotels certified review
Susann Couples - 06/11/2017

Very friendly, helpful staff, great room, nice amenities and a good night's sleep before flying out of Paris! Couldn't ask for more

Our hotel has responded to the review
Our hotel has responded to the review

Dear SUSANN N., We very much appreciate your comments regarding your stay at the Novotel Suites Paris Roissy CDG. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Do not hesitate to share your experice on TripAdvisor: https://www.tripadvisor.fr/Hotel_Review-g196587-d258637-Reviews-Novotel_Suites_Paris_Roissy_CDG-Roissy_en_France_Val_d_Oise_Ile_de_France.html Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Cécile Pruvot Deputy Manager

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