Hotel - Novotel Suites Paris Roissy CDG
Novotel Suites Hotel Novotel Suites Hotel

Novotel Suites Paris Roissy CDG Hotel

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4.0/5 1,218 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel does not have a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Check-in from 12h00
Check out up to 12h00

Services in the hotel and nearby

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI in the communal areas
    • WIFI in your room
    • Fiber optic technology provides the highest possible speed of Internet connection.
  • Parking
    • Private indoor parking (Paying)
    • Private outdoor parking (Paying)
    • Private enclosed outdoor parking (Paying)
    • Bus/coach parking area (Paying)
  • Accessibility for people with reduced mobility
    • Suite for people with reduced mobility
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Breakfast
  • Fitness centre

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI in the communal areas
    • WIFI in your room
    • Fiber optic technology provides the highest possible speed of Internet connection.
  • Parking
    • Private indoor parking (Paying)
    • Private outdoor parking (Paying)
    • Private enclosed outdoor parking (Paying)
    • Bus/coach parking area (Paying)
  • Accessibility for people with reduced mobility
    • Suite for people with reduced mobility
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Air Conditioning
  • ROISSY CDG
  • Languages spoken at the hotel
    • Spanish
    • French
    • Italian
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 8AM
  • Dry cleaning / Ironing
  • Boutique Gourmande

Leisure and activities

  • Fitness centre
  • Other sports activities  (Nearby)
    • Bicycle hire facilities (Paying, Nearby)
    • Jogging track (Nearby)

Catering

  • Breakfast
  • 1 bar(s)

Business services

  • Web Corner on a Mac
  • Copy/print service available
See all services

Hotel location

Our suites

  • 148 suites
  • 140 non-smoking suites
  • 4 suites for people with reduced mobility
  • 44 family suites
  • 12 connecting suites
  • Crib on request
    • 220/240 V AC
    • Data port in room
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • TV with on-screen billing info
    • Bouquet with TV Canal+ and Canalsat
    • Telephone
    • Radio in room
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Work desk in all rooms
    • Manual temperature control
    • Crib on request
    • High speed transmission line
    • Suite TV
    • Microwave in room
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Emergency info in rooms
    • Alarm clock
    • Message alert
Our suites fittings

Our restaurants and bars

See all our restaurants and bars
4.2/5 AccorHotels Rating Based on 2,239 reviews

Our guest reviews for Novotel Suites Paris Roissy CDG

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 1,218 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
AccorHotels certified review
Majed C. Solo - 16/10/2017
« My Room in my home »

Nice and cuze

AccorHotels certified review
Anonymous Couples - 12/10/2017
« satisfied »

It worked for an airport hotel. The lobby seemed quite crowded and cramped. The room was very nice (although hot, as the air conditioning didn't work, and opening the window was not feasible from all the airport noise.

AccorHotels certified review
Carolien V. Business - 11/10/2017
« Good and nice location close to the fair »

the breakfast area to small!! and not enough Bar places

AccorHotels certified review
Anonymous Business - 10/10/2017
« BEL HOTEL »

CHAMBRE SPACIEUSE SANS BRUIT AGREABLE

AccorHotels certified review
Julie Families - 05/10/2017
« Stay »

We have stayed for years at this hotel, because of the fact that we always come with our children and very few hotels in the area offer three to a room. We have always found the rooms to be very, very clean, which is important to me and I like the fact that the bedding is all sheets, so it is clean. I liked the new addition of the coffee machine and the games in the lobby to play with. The front staff was very nice and polite. I did not like that our bathroom only provided ONE shower towel, even though I indicated that we were three in the family room. We were there for two nights and both nights only got one shower towel. Not fun to share a towel for three. Also, the room did not smell nice. It is my feeling that it was the housekeepers perfume or odor, OR you use a very unpleasant smelling cleaning product. It was very difficult to stay in the room without the window open.

AccorHotels certified review
Anonymous Couples - 29/09/2017

See my response on booking.com. I wouldn't stay here again

AccorHotels certified review
Transit T. Business - 26/09/2017
« Transit traveller »

I was happy with the quality of the rooms and the standard of the hotel but I was frustrated throughout my stay. I booked two nights because I was arriving very early in the morning and wanted to check-in at 0700 so this way my check in was guaranteed. The lady who took my reservation by phone recommended this. When my party arrived to check into our three separate rooms the lady at the desk told me she only had two available. They had sold our rooms from the first night even though I had emailed directly the hotel to explain why I would not be checking in on the first night. When I asked if she would still charge us then for the first night, she said yes, even though the hotel sold our rooms to others for that night and I was unable to check in as soon as I arrived. She told us to have a coffee in the breakfast hall (which had a buffet) while we wait for the third room to be cleaned. I took an orange juice and my two colleagues had breakfast and we assumed this would be comped due to the inconvenience of not having our rooms ready, but when I received my bill for checkout I saw that the lady had charged three breakfasts. I had only had an orange juice. I found this very unreasonably and very poor customer service. I challenged the bill upon checkout and dealt with a different clerk. He removed my breakfast and was pleasant to deal with. However the lady who had checked us in and charged us breakfast during our wait came over and explained the breakfast charges were on the bill because we had pre-ordered them. This was simply untrue. I at no point ordered breakfast during my room booking or check in. Finally, I noticed a bar bill for a beer on my room bill that I had definitely already paid by credit card the night prior. Unfortunately I had already checked out and was at the airport so I could not have it removed from my bill. I travel often and have stayed in hotels all over North American and Europe and this was by far the most frustrating experience. The hotel is nice and the rooms are quality, but the customer service and billing needs improvement. And if you sold my room and refuse me the early check in intended because of that, don't charge me for the first night and then charge me for a breakfast I did not eat during my wait for that room. That is unacceptable to me.

AccorHotels certified review
Anonymous Couples - 25/09/2017
« Staying in a spaceship »

The rooms have a spaceship feel to them. Had to go to the other Novotel around the corner for dinner.

AccorHotels certified review
Matt L. Families - 24/09/2017
« Great hotel, wonderful staff »

Suite Novotel is by far my favourite Accor Hotels’ brand. What made my stay wonderful was the staff at this location! Keep up with the good work!

TripAdvisor review
Family - 16/09/2017
« Good and quiet stay not far from CDG airport. »

I used this hotel with my family of 2 adults and 2 children 9 and 7. Getting from the airport to hotel and back was easy with the free shuttle bus. Room was large enough for the 4 of us. 2 sets of double glazing kept all airport noise out. I have been a platinum and gold member for many years with according but find it offers less and less perks. A welcome drink used to be for my whole family of 4. Now I get just 1 drink, this really pissed of my partner.

Our hotel has responded to the review
Our hotel has responded to the review

Dear MenStyleFashion, First of all, I would like to thank you for having taken the time to give us your opinion about your recent stay in our hotel. We are pleased to read that you had an enjoyable time. For the welcome drink it's only for the owner, I understand your frustration. Have a nice day. Best regards, Cécile Pruvot Deputy Manager

AccorHotels certified review
Anonymous Solo - 12/09/2017
« Good but could be better »

The room was nice, very clean, but there was a stain on the carpet and on one of the chairs.

AccorHotels certified review
Margaret L. Couples - 10/09/2017
« Perfect except for unacceptable charges added to our account after we left »

Stay perfect. I discussed our account with the receptionist on checking out. No mention was made of a 10 Euro charge for parking which we did not use, and a 10 Euro charge for "carte blancaire" which I was not told about. I have written to the hotel twice and have had no reply. UNACCEPTABLE.

AccorHotels certified review
Ahmad Couples - 09/09/2017
« Good »

Pleasant

AccorHotels certified review
Anonymous Business - 08/09/2017
« Ras »

Ras

AccorHotels certified review
D S. Couples - 06/09/2017
« very nice »

We did not realize that there are 4 Novotels (hotel and suites) at CDG airport so we had to go to a wrong one to be corrected. The room was nicely appointed though no soap in the toilet area The breakfast was okay The staff was excellent. Helpful and good natured.

AccorHotels certified review
John A. L. Couples - 04/09/2017
« A frustrating stay to end our visit to France »

We began to think we were staying at Fawlty Towers and found it difficult to accept that this was the same hotel we'd been so pleased with on previous occasions. Belatedly, we discovered that the problems with air conditioning and safes were partly due to their maintenance man being injured. But Accor should have a competent replacement easily available, even in peak holiday season! It took over two hours for us to be finally settled in a room, after two changes. Then, the next day, we were alerted by the fire alarm. Now on the top floor, we had to walk down 6 flights of stairs, knowing not to use lifts if there is danger of fire. And one of us has considerable difficulty with steps. No apology, no explanation.

AccorHotels certified review
Stuart Families - 04/09/2017
« unpleasant odour »

The hotel is not in good condition. The room had a bad musty smell and the lift was not good

AccorHotels certified review
Mme F. Families - 03/09/2017
« Great from start to finish. »

Easy to book online. Accurately described. Efficient check-in. Gift for children. Lovely room. Most comfortable hotel bed I've ever slept in. Huge room with Eco-friendly products. Would certainly stay again.

AccorHotels certified review
Msarj Couples - 27/08/2017
« Best hotel airport »

Great hotel with all the amenities you need for an airport layover. Love being able to walk into the village for dinner.

AccorHotels certified review
Bella Families - 26/08/2017
« Nice room, excellent breakfast »

Nice , clean and spacious room. Excellent breakfast - fresh produce with a variety of choice

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