Hotel - Novotel Suites Paris Roissy CDG
Novotel Suites Hotel Novotel Suites Hotel

Novotel Suites Paris Roissy CDG Hotel

4.0/5 1,357 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel does not have a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 12h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI in the communal areas
    • WIFI in your room
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Parking
    • Private indoor parking (Paying)
    • Private enclosed outdoor parking (Paying)
    • Bus/coach parking area (Paying)
  • Accessibility for people with reduced mobility
    • Suite for people with reduced mobility
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Air conditioned
    • Manual temperature control
    • Air Conditioning
  • ROISSY CDG
  • Languages spoken at the hotel
    • English
    • Spanish
    • French
    • Italian
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 8AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Dry cleaning / Ironing
  • Boutique Gourmande

Leisure and activities

  • Fitness centre
  • Other sports activities  (Nearby)
    • Bicycles rental
    • Jogging track (Nearby)

Catering

  • Breakfast
  • 1 bar(s)
  • Room service

Business services

  • Web Corner on a Mac
  • Copy/print service available
See all services

Hotel location

Our suites

  • 148 suites
  • 140 non-smoking suites
  • 4 suites for people with reduced mobility
  • 44 family suites
  • 12 connecting suites
  • Baby bed
    • 220/240 V AC
    • Data port in room
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • TV with on-screen billing info
    • Bouquet with TV Canal+ and Canalsat
    • Telephone
    • Radio in room
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Work desk in all rooms
    • Manual temperature control
    • Baby bed
    • High speed transmission line
    • Suite TV
    • Microwave in room
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Emergency info in rooms
    • Alarm clock
    • Message alert
Our suites fittings

Our restaurants and bars

See all our restaurants and bars
4.2/5 AccorHotels Rating 3,207 reviews

Our guest reviews for Novotel Suites Paris Roissy CDG

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 1,357 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Atul J. Business - 18/09/2018 AccorHotels certified review
« VERY GOOD »

The staff is extra helpful, the rooms are nice and for the next trip in january the hotel has given us free breakfast. Totally satisfied .

Our hotel has responded to the review
Our hotel has responded to the review

Dear ATUL S., We very much appreciate your comments regarding your stay at the Novotel Suites Paris Roissy-CDG. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Cécile Pruvot Deputy Manager

Anonymous Business - 18/09/2018 AccorHotels certified review
« Novotel Paris »

Agradable

Our hotel has responded to the review
Our hotel has responded to the review

Dear JORGE B., We very much appreciate your comments regarding your stay at the Novotel Suites Paris Roissy-CDG. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Cécile Pruvot Deputy Manager

Tim G. Business - 18/09/2018 AccorHotels certified review
« Short Business Trip to Paris »

Friendly greeting, and comfortable room

Our hotel has responded to the review
Our hotel has responded to the review

Dear TIM G., We very much appreciate your comments regarding your stay at the Novotel Suites Paris Roissy-CDG. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Cécile Pruvot Deputy Manager

Charlie Families - 12/09/2018 AccorHotels certified review
« Nice room but access to hotel from carpark is not practical »

Good, Nightmare to get luggages from car park to room

Our hotel has responded to the review
Our hotel has responded to the review

Dear CHARLIE G., Thank you for taking the time to tell us about your experience at the Novotel Suites Paris Roissy-CDG. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel Suites, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Cécile Pruvot Deputy Manager

Stuart Business - 11/09/2018 AccorHotels certified review
« Expensive. »

With the amount of airport hotels that have opened since we first started staying with you at this time of year, we would have expected the cost to go down and not up. There needs to be a discount for booking earlier.

Our hotel has responded to the review
Our hotel has responded to the review

Dear STUART I., Thank you for taking the time to tell us about your experience at the Novotel Suites Paris Roissy-CDG. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel Suites, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Cécile Pruvot Deputy Manager

H O. Couples - 10/09/2018 AccorHotels certified review
« Spacious room, good location »

Catch Pink line bus from airport. Check-in was quick & efficient. Good towels & toiletries. Good size table in our room which was good. Short walk through park directly opposite to local restaurants. We didn't use the breakfast facilities downstairs so cannot comment on that.

Our hotel has responded to the review
Our hotel has responded to the review

Dear HELEN O., We very much appreciate your comments regarding your stay at the Novotel Suites Paris Roissy-CDG. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Cécile Pruvot Deputy Manager

Seb Couples - 04/09/2018 AccorHotels certified review
« Very good customer service »

Nice hotel, big room and easy access to the city. People are very friendly.

Our hotel has responded to the review
Our hotel has responded to the review

Dear SEBASTIEN P., We very much appreciate your comments regarding your stay at the Novotel Suites Paris Roissy-CDG. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Cécile Pruvot Adjointe de Direction

Imtiaz Families - 02/09/2018 AccorHotels certified review
« Mr »

Great place to stay when transitting at CDG. Room was clean and quiet environment.

Our hotel has responded to the review
Our hotel has responded to the review

Dear IMTIAZ J., We very much appreciate your comments regarding your stay at the Novotel Suites Paris Roissy-CDG. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Do not hesitate to share your experience on TripAdvisor: https://www.tripadvisor.fr/Hotel_Review-g196587-d258637-Reviews-Novotel_Suites_Paris_Roissy_CDG-Roissy_en_France_Val_d_Oise_Ile_de_France.html Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Cécile Pruvot Deputy Manager

Kufucius Families - 01/09/2018 AccorHotels certified review
« Overall great, but... »

Enjoyed our stay here, the only complaint we had was that we came home both nights finding that our keycards don't work! (they were free from other magnetic interference). So having to get downstairs to the reception after realising we couldn't get into our room, wait in the queue, and get those keycards re-activated EACH NIGHT is not really acceptable.

Our hotel has responded to the review
Our hotel has responded to the review

Dear AARON K., Thank you for taking the time to tell us about your experience at the Novotel Suites Paris Roissy-CDG. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel Suites, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Cécile Pruvot Deputy Manager

Pamela B. Couples - 31/08/2018 AccorHotels certified review
« One Night »

We stayed here for just one night leaving st 6am the next morning. Big room and comfortable bed. Not much in the way of food in the evening but we managed some food at the hotel to microwave.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Cécile Pruvot Deputy Manager

Masami Solo - 24/08/2018 AccorHotels certified review
« good location for travelers from/to Paris CDG Airport. »

I booked one room to stay one night before my departure from CDG Airport. The location is ideal. The room was so spacious and clean that I can put easily one big suitcase.

Our hotel has responded to the review
Our hotel has responded to the review

Dear MASAMI T., We very much appreciate your comments regarding your stay at the Novotel Suites Paris Roissy-CDG. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Cécile Pruvot Deputy Manager

Rose Families - 23/08/2018 AccorHotels certified review
« Comfortable stay »

We booked an early check in which stated online from 8am but couldn’t get a room until 10am. We had two young children and travelled overnight by car to get to Paris from London. They were really tired and so were we. However, when we did get the room sorted the room was very clean. Beds were comfortable and enough space for the 4 of us

Our hotel has responded to the review
Our hotel has responded to the review

Dear Thi le thu B., Thank you for taking the time to tell us about your experience at the Novotel Suites Paris Roissy-CDG. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel Suites, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Cécile Pruvot Deputy Manager

Cathy Families - 22/08/2018 AccorHotels certified review
« Okay »

The room was fine. I will be disputing a double charge for breakfast though. You charged me twice for the same breakfast.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Natasha M., We very much appreciate your comments regarding your stay at the Novotel Suites Paris Roissy-CDG. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Could you please sedn an email at the rceeption to check for the double charge? Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Cécile Pruvot Deputy Manager

Anonymous Families - 22/08/2018 AccorHotels certified review

it was a good stay.. room was clean..changed room when wernt happy..

Our hotel has responded to the review
Our hotel has responded to the review

Dear ISRAR H., We very much appreciate your comments regarding your stay at the Novotel Suites Paris Roissy-CDG. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Cécile Pruvot Deputy Manager

Jonathan Solo - 20/08/2018 AccorHotels certified review
« Average stay »

Is an average hotel not very reachable from the airport. Comfortable rooms.

Our hotel has responded to the review
Our hotel has responded to the review

Dear JONATHAN B., We very much appreciate your comments regarding your stay at the Novotel Suites Paris Roissy-CDG. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Cécile Pruvot Deputy Manager

reginayu1009 Family - 15/08/2018 TripAdvisor review
« No air-conditioner »

We liked the hotel, very near from airport and there is free shuttle bus to airport every 15-20 min which was awesome!! BUT the only problem was air-conditioner was broken, so we had to stay at room without air-conditioning even that day was very hot. That was very bad.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Reginayu1009, Thank you to take the time to speak about your recent stay in our hotel. Please accept our deepest apologies, you metr a problem with our AC but all is fix now. Hope to see you again. !have a nice day. Cécile Pruvot Deputy Manager

Chanda Families - 12/08/2018 AccorHotels certified review
« Short but very good »

Everyone was very friendly and helpful: from the hotel call center to book the room the room to the staff at the front desk and breakfast. We only spent one night but we're very happy with our stay. I'll definitely stay there again on my next trip to France.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Chanda S., We very much appreciate your comments regarding your stay at the Novotel Suites Paris Roissy CDG. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Do not hesitate to share your experience on TripAdvisor: https://www.tripadvisor.fr/Hotel_Review-g196587-d258637-Reviews-Novotel_Suites_Paris_Roissy_CDG-Roissy_en_France_Val_d_Oise_Ile_de_France.html Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Cécile Pruvot Deputy Manager

Anonymous Families - 12/08/2018 AccorHotels certified review
« Great »

Very large room. Very clean. Comfortable beds. Helpful staff

Our hotel has responded to the review
Our hotel has responded to the review

Dear BRACHA E., We very much appreciate your comments regarding your stay at the Novotel Suites Paris Roissy-CDG. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Do not hesitate to share your experience on TripAdvisor: https://www.tripadvisor.fr/Hotel_Review-g196587-d258637-Reviews-Novotel_Suites_Paris_Roissy_CDG-Roissy_en_France_Val_d_Oise_Ile_de_France.html Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Cécile Pruvot Deputy Manager

Anonymous Couples - 10/08/2018 AccorHotels certified review
« Super »

Super

Our hotel has responded to the review
Our hotel has responded to the review

Madame D., Nous vous remercions pour vos commentaires suite à votre séjour au Novotel Suites Paris Roissy-CDG. C’est avec grand plaisir que nous recevons vos compliments. Aussi, nous ne manquerons pas de partager vos appréciations avec toute notre équipe. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable. Dans l’attente de vous accueillir de nouveau, nous vous souhaitons une agréable journée. Cécile Pruvot Adjointe de Direction

Jordan Families - 09/08/2018 AccorHotels certified review
« Super hot room and no help from the front desk »

We stayed overnight before a flight. This hotel is fine if you get a good price but the weather was very hot. The AC couldn't keep up with it so we had to open the windows at night. One of the windows stayed opened about 10 cm over my chest while I slept but I had no other option since it was so hot. Also the fridge was barely less than room temperature. I tried to call down 4 times to get some ice for my baby but the front desk never answered the phone. The hotel is pretty dirty in the hallways but we made it work.

Our hotel has responded to the review
Our hotel has responded to the review

Dear JORDAN M., Thank you for taking the time to tell us about your experience at the Novotel Suites Paris Roissy-CDG. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel Suites, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Cécile Pruvot Deputy Manager

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