Novotel Suites Paris Roissy CDG Hotel 4 stars

TripAdvisor rating 4.0/5 1,471 reviews
Novotel Suites Paris Roissy CDG
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Hotel extras

  • A stone's throw from CDG Airport thanks to the free shuttle service

  • Large comfortable suites measuring 323 sq. ft. (30 m²) with modular work spaces

  • Boutique Gourmande accessible 24 hours a day

  • Enclosed car park (charges apply)

  • Terrace with green space and garden

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 12h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • ParkingPaying
  • Accessibility for people with reduced mobility
  • Air conditioned
  • ROISSY CDG
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Dry cleaning / IroningPaying
  • Boutique Gourmande
Catering
  • Breakfast
  • 1 bar(s)
Leisure and activities
  • Fitness centre
  • Other sports activities
Business services
  • Web Corner on a Mac
  • Copy/print service available

Hotel location

Novotel Suites Paris Roissy CDG

7 Allee du Verger
95700
roissy en france
france

Tel: +33134385454

Fax: (+33)1/34385444

Contact email

Check-in from 12h00

Check out up to 12h00

  • CHARLES DE GAULLE AIRPORT :   B3 CDG1 / CDG2TGV

  • By plane

    LE BOURGET At 10km / 6.21 miles

  • By plane

    PARIS ORLY At 40.01km / 24.86 miles

  • By plane

    ROISSY CDG At 6km / 3.73 miles - Shuttle free

  • By car

    CHARLES-DE-GAULLE At 1km / 0.62 miles

  • By train

    GARE TGV ROISSY CDG At 6km / 3.73 miles

GPS :49.001998, 2.519649

Our accommodations

Superior Suite with 1 double bed

  • Max. number of persons: 2
  • Area: From 30
  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Bathroom products

Executive Suite with 1 double bed

  • Max. number of persons: 2
  • Area: From 30
  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Bathroom products

Superior Suite with 1 double bed and 1 single sofa bed

  • Max. number of persons: 3
  • Area: From 30
  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Bathroom products

Family Superior Suite with 1 double bed and 1 double sofa bed

  • Max. number of persons: 4
  • Area: From 30
  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Bathroom products

Our restaurants and bars

BAR

Photo non contractuelle / Strictly non binding

Enjoy a selection of cold drinks, fruit juices, wines and aperitifs and take the time to relax with your family or friends in a warm and cozy atmosphere at the Novotel Suites bar

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Our guest reviews for
Novotel Suites Paris Roissy CDG

100% genuine reviews from our guests

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AccorHotels Rating 4.3/5

4,180 reviews

tripadvisor

TripAdvisor Rating 4.0/5

1,471 reviews

Convient, Efficient, but Drawbacks

Customer review rating 4.3/5

Tibbett Solo - 07/10/2019 AccorHotels review

I like the location, and the pink bus was efficient in getting me to Terminal 2. The room space was very good, the room was quiet and the bed comfortable. However, 2 negatives stand out. First, the toilet room smelled of urine. It makes me wonder about the cleanliness of the rest of the room. Second, the people at the reception desk was indifferent and unhelpful. Answers to any question were brisk and uninformative. Thus, the check in experience was a bad introduction to the hotel.

large room but smelly toilet

Customer review rating 4.3/5

Anonymous Business - 07/10/2019 AccorHotels review

+ The room I stayed in was very large with a shower and bathtub. - The toilet smelled of male urine. - The breakfast had limited options and very small portions. The plates have the size of a cake plate, and the only hot option was to bake an egg yourself in a very tiny frying pan even smaler than a cake plate.

Customer review rating 4.3/5

Anonymous Business - 07/10/2019 AccorHotels review

I requested a non-smoking room; I got one which, however, had a strong tobacco smell. So I went down to get the key of another room, which was then fine. This was a minor inconvenience at the end of a long travel. Also I would hope that your computer system tells the person at the reception if a guest is a new guest at your hotel or a returning one, and that the introduction to the hotel facilities upon arrival be adapted accordingly. A returning guest doesn't necessarily need to be told again where breakfast is available. It will just be a nice personal touch.

Hotel with great facility and location but breakfast needs improvement

Customer review rating 4.3/5

Anton Couples - 06/10/2019 AccorHotels review

I usually stay at Accor Hotels when I am in Europe. I fell in love with their modern style and excellent breakfast (that I never miss). This hotel has great facility and location. I really enjoyed my stay and the shuttles to CDG. I just advice if they do better with breakfast though; compared to other Accor Hotel (Novotel in particular), their breakfast is average.

Very average

Customer review rating 4.3/5

Gwendal Solo - 03/10/2019 AccorHotels review

Just an average stay- check-in experience was disappointing, not even a "Hello" just "what's your room number" from the receptionist. The plastic bathroom is interesting .... Breakfast was good

Dear Gwendal, Thank you for taking the time to share your feedback. We are sorry that your check-in wasn't as you hope and we shared your comment with our staff. Be assured, it isn't reflect of our welcome and we hope you give us another chance to proove it :) See you soon. Cindy Deputy Manager of Novotel Suites Paris CDG

Smoke smell in room

Customer review rating 4.3/5

Andreas Business - 30/09/2019 AccorHotels review

As the title indicates there was a smell of smoke in the room which is not nice at all. I liked the table and chair in the middle of the room where I spent a couple of hours working. During payment when I was checking in I was promised to get the receipt by e-mail. I double-checked this during check-out but even though it was 4 Days ago I checked out I haven't receieved the receipt...

Very Comfortable after a long flight!

Customer review rating 4.3/5

Charlotte Solo - 28/09/2019 AccorHotels review

Circe at the front desk made my stay, as she was so welcoming & helpful! My room was comfortable & it was nice to have the microwave & refrigerator. There is also a little park conveniently across the street.

Thnak you Charlotte for your positiv feedback! We shared to Circé your nice comment and she was happy to read you :) See you soon, Cindy Genin Deputy manager of Novotel Suites Paris Roissy CDG

Fabulous

Customer review rating 4.3/5

Lindsay T. Couples - 28/09/2019 AccorHotels review

I was impressed by the facilities, the space, location and the friendly staff

Thank you very much Lindsay for your feeback :) It's always a pleasure to receive positive feedback and we'll share your comments with our team ! We hope your next visit will be as pleasant as the previous one. See you soon ! Cindy Genin Deputy manager of Novotel Suites Paris Roissy CDG

Very comfortable

Customer review rating 4.3/5

O. E. Business - 28/09/2019 AccorHotels review

Nice people and very helpful and friendly

Thank you very much E. ! It's a real pleasure to read you :) See you soon. Cindy Genin Deputy manager of Novotel Suites Paris Roissy CDG

mostly good

Customer review rating 4.3/5

Nancy Couples - 27/09/2019 AccorHotels review

I liked most things about this hotel except we got a handicap room. No one wants that: not enough places for your things in the bathroom, the handle bar is too low when you get soap in your eyes in the shower. Also if we were handicaped, the door to the bathroom was very difficult to open or close. I wish the bus to the Aeroville mall still operated. I needed to put ice in my travel bag. There was a very nice dark haired girl who was able to put my water bottles in their freezer so I could have ice on the plane. The handicapped room is very close to the hotel entrance. It would take us 4 mins to take our bags into our room from the rental car. (I've seen Cabs an Ubers parked in front of the hotel for over 15 minutes, but we were told to park our car in the back which was a paid lot. Fortunately another car was coming in while we were trying to leave so we didn't have to pay. This is the 6th time we've stayed at this hotel. We like having 2 separate sleeping areas because my husband snores. We'll keep coming back as long as your competition doesn't have that.

Dear Nancy, We appreciate your having taken time to write. We are sorry your experience wasn't as you hope and we noted in your Customer File that you prefer Standard Suite. Next time, we'll avoid to give you an handicapped accessible room. We hope to regain your trust during a next stay. Sincerely, Cindy Genin Deputy manager of Novotel Suites Paris Roissy CDG

Comfortable hotel with substantial breakfast.

Customer review rating 4.3/5

M L. Couples - 26/09/2019 AccorHotels review

For the most part our stay was comfortable. We did not like the step up into the bathroom areas. There was a bit of a musty smell in the bathroom with the tub and sink. The carpet in the room was worn. We did enjoy the breakfast very much. The hotel staff was polite and helpful.

Thank you M L. for your feedback. Your return is very important because it allows to improve us ! And we could better satisfy you, the next time :) See you soon, Cindy Genin Deputy manager of Novotel Suites Paris Roissy CDG

THIS IS THE BEST NOVOTEL IN ROISSY

Customer review rating 4.3/5

Nicolas M. H. Solo - 23/09/2019 AccorHotels review

AT LEAST I HAVE MY FREEDOM IN MY ROOM AND THE STAFFE IS PERFECT

Thank you very much Nicolas for your wondeful feeback ! We are happy to know you felt "Welcome" in our hotel ! We hope to see you very soon :) Cindy Genin Directrice adjointe du Novotel Suites Paris Roissy CDG

Great hotel in quaint village close to airport

Customer review rating 4.3/5

T. R. Couples - 13/09/2019 AccorHotels review

We really enjoyed our stay at the Novotel Suites. Our room was large and everything was extremely clean. The staff was friendly and helpful. The only downside was the taxi back to the airport. We needed a very early morning taxi and our driver charged us twice the rate we paid to get to Novotel. He said it was "the flat rate". Other than that, we loved our stay!

Dear T., Thank you for the great review ! We are glad that you enjoyed your stay and hope to see you again very soon :) Cindy Deputy Manager of Novotel Suites Paris Roissy CDG

Was glad to leave

Customer review rating 4.3/5

Galina Business - 13/09/2019 AccorHotels review

Somehow the room key did not open the door twice. Obliviously there was a trick but it was late and I was tired. A full garbage bin from the previous guests was still near the coffee corner. Very unpleasant. The shower was cleaned but not the hairs which were scattered around. Disgusting. As a member of Accor program, I am used to at lest a bottle of water, or a voucher for a free drink - non has been given. Keep in mind the shuttle will take around 30 minutes to get to the Terminal 2.

Dear HALYNA S., Thank you for taking the time to tell us about your experience at the Novotel Suites Paris Roissy-CDG. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel Suites, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Annie PINAUD Directrice

Very nice stay

Customer review rating 4.3/5

Anke D. Business - 12/09/2019 AccorHotels review

The people on the reception are extremly nice and helpful. They give you the feeling of welcoming and home . I am a guest 2 times a year while Maison et Objet.

Thank you Anke for you feeback. It's a real pleasure for our Team to read you. See you soon for M&O 2020 ! Cindy Deputy Manager of Novotel Suites Paris Roissy CDG

very dissapointing

TripAdvisor rating 4.0/5

frenchalso Couples - 11/09/2019 TripAdvisor review

We made a reservation at this Hotel, because we are regular Accor clients and we had an early flight in the morning. The website is very misleading. This is a least three steps down from the regular Novotel. No restaurant, a Bar that attract shady characters late into the night. A level of noise that is not conducive for rest. Specially the constant and loud in and out going traffic by our door. The check in area is the same as the Bar, and the refrigerated dispensing snacks..It certainly does not feel secured to use your credit car in such and environment. Safety seemed very lax. The mobster like characters drinking beer in the lobby at 4.30 am certainly did not give a feeling of security. The lack of restaurant, forced us to go and dine at another hotel about 300 yards away. For someone with reduce mobility, definitely a minus. Finally the cavalier attitude of the staff did not make us feel welcome. The price charged for this kind of environment and service amounts to a pure rip off.

Satisfied

Customer review rating 4.3/5

Anonymous Business - 08/09/2019 AccorHotels review

Nice large rooms and helpful staff

Thank you for your feedback ! We are happy you enjoyed you stay in our hotel. We hope to see you soon :) Cindy Deputy Manager of Novotel Suites Paris Roissy CDG
Customer review rating 4.3/5

Anonymous Couples - 07/09/2019 AccorHotels review

Disinterested staff, average experience. As an Accor member welcome drink limited to one. Nice breakfast

Dear Madam, Thank you for your feeback. The welcome drink is for the cardholder, that's why we offered one drink. We shared your comment with our team to better explain conditions of welcome drink. We hope to see you soon. Cindy Deputy Manager of Novotel Suites Paris Roissy CDG

Nice hotel near CDG

Customer review rating 4.3/5

Michael N. Couples - 05/09/2019 AccorHotels review

The hotel is on the Pink Line hotel shuttle, which makes it easy to get to and from the airport terminals. There is free parking opposite the hotel. The checkin process was smooth. The room was large enough for us with our luggage and the air conditioning was quiet and effective.

Dear MICHAEL N., We very much appreciate your comments regarding your stay at the Novotel Suites Paris Roissy-CDG. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Cécile Pruvot Deputy Manager

Great location and value

Customer review rating 4.3/5

Cindy Solo - 05/09/2019 AccorHotels review

Nice hotel close to airport serviced by free shuttle service most of the day & night. Friendly front desk staff who spoke perfect English (although I wouldn’t have minded practicing my French). Room was clean and quiet and comfortable. Breakfast was great with many fresh choices including a electric skillet & small frying pans to cook eggs. Hotel is beginning to show some wear; otherwise great location and value.

Dear CYNTHIA K., We very much appreciate your comments regarding your stay at the Novotel Suites Paris Roissy-CDG. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Cécile Pruvot Deputy Manager
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