Novotel Suites Calais Coquelles Tunnel sous la Manche Hotel 4 stars

TripAdvisor rating 4.0/5 965 reviews
Novotel Suites Calais Coquelles Tunnel sous la Manche
See on a map
+ 21 Services
Book this hotel

Room 1

Number of guests
Children's age
Best price guarantee How it works?

Le Club AccorHotels

Free: become a member

When making a booking at this hotel:

  • I earn Status & Rewards points

  • I can use my Rewards points

  • I benefit from advantages

  • I can take advantage of the Members' rate

Hotel extras

  • 10 minutes from the train station and ferry port to England

  • 6 minutes' walk from the Cité Europe shopping center

  • Free revitalizing session on Thursday evenings

  • Free enclosed outdoor car park

  • 24-hour fitness room and Boutique Gourmande

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 12h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Laundry
  • Boutique Gourmande
Catering
  • Breakfast
  • 1 bar(s)
  • Room service
  • Snack & beverage machine
Leisure and activities
  • Fitness centre
  • Beach and water sports
Business services
  • Web Corner on a Mac
  • Self service business centre
  • Copy/print service available

Hotel location

Novotel Suites Calais Coquelles Tunnel sous la Manche

Place de Cantorbery
62231
coquelles
france

Tel: +33321195000

Fax: (+33)3/21195005

Contact email

Check-in from 12h00

Check out up to 12h00

  • BUS :   1 Cité Europe

  • By plane

    CALAIS MARCK At 12km / 7 miles

  • By plane

    LE TOUQUET At 60km / 37 miles

  • By plane

    LILLE LESQUIN At 110km / 68 miles

  • By boat

    P&O STENA LINE At 5km / 3 miles

  • By boat

    SEAFRANCE At 5km / 3 miles

  • By car

    A16 At 2km / 1 miles

  • By car

    AUTOROUTE A16 At 2km / 1 miles

  • By train

    CALAIS FRETHUN At 6km / 3 miles

  • By train

    CALAIS VILLE At 4km / 2 miles

  • By train

    GARE TGV CENTRE At 5km / 3 miles

GPS :50.936917, 1.809344

Our accommodations

Superior Suite with 1 double bed and 1 single bed

  • Max. number of persons: 3
  • Area: From 30
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Executive Suite with 1 double bed and twin beds

  • Max. number of persons: 4
  • Area: From 30
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Our restaurants and bars

Suites'bar

Photo non contractuelle / Strictly non binding

Relax alone or with family and friends in the cozy atmosphere of our bar. Enjoy a game of foosball and listen to your favorite songs on the jukebox!

Our guest reviews for
Novotel Suites Calais Coquelles Tunnel sous la Manche

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.5/5

2,005 reviews

tripadvisor

TripAdvisor Rating 4.0/5

965 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Overnight stop before travelling through the tunnel.

TripAdvisor rating 4.0/5

JimmyCoppock Couples - 10/10/2019 TripAdvisor review

As always, the staff here are excellent, friendly and efficient. We have a dog which makes it difficult but the staff etc and the room facilities make it so easy. Nice touch with the dog biscuits in the room and the welcoming pamphlet.

Good friendly staff in a relaxed pleasant hotel.

Customer review rating 4.5/5

Al B. Couples - 08/10/2019 AccorHotels review

Friendly very helpful staff. Clean hotel although some parts in rooms starting to need attention. Good breakfast, thoroughly enjoyable.

Dear M B., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Please note that you remarks have been transmitted to our maintenance service to prevent the future occurence. Sincerely, Emilie Balle Deputy manager

Welcoming, friendly staff, comfortable rooms

Customer review rating 4.5/5

Ron U. Couples - 05/10/2019 AccorHotels review

We were welcomed by very friendly reception staff and given every assistance. It was most welcome to see that trolleys had been provided to assist with unloading the car of the essentials needed for our stay. The suite was roomy, comfortable with a great bed and pillows and a good walk-in shower with decent pressure. We enjoyed a good breakfast, although we thought it a little expensive.

Dear RON U., We very much appreciate your comments regarding your stay at the Novotel Suites Calais Coquelles Tunnel sous la Manche. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Cédric. Quality

Return From Holiday

Customer review rating 4.5/5

B T. S. Couples - 02/10/2019 AccorHotels review

Very friendly welcome. Offers of help with luggage. Suggestions for evening meal. Pleasant & Spacious room. Breakfast not brilliant - baguette rock hard!

Dear BRYAN S., We very much appreciate your comments regarding your stay at the Novotel Suites Calais Coquelles Tunnel sous la Manche. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Cédric. Quality Manager.

Always a Great Stay

Customer review rating 4.5/5

Hd67 Couples - 01/10/2019 AccorHotels review

Stayed at Suite Novotel for the first time after a break.. we started using the Ibis next door as a cheaper alternative. The Suite though is still a great hotel almost like a home from home.

Dear HAYDN D., We are so glad to hear that you had a pleasant stay in our establishment! Thus, we will inform our staff about your comments. Looking forward to welcoming you in a near future. Best regards. Cédric. Quality Manager.

our stay

Customer review rating 4.5/5

David Couples - 27/09/2019 AccorHotels review

Staff were excellent 1st class, professional, welcoming.. The room could do with a renovation..

Dear M Tathan, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Emilie Balle Deputy manager

Very comfortable and good location for exploring Calais region.

Customer review rating 4.5/5

Anonymous Couples - 23/09/2019 AccorHotels review

Because all the double rooms were fully booked, we decided to take the offer of an executive suite for the first time and we enjoyed the experience, so much so, that next time we may opt for an executive suite in place of our usual double room.

Dear THOMAS A., We very much appreciate your comments regarding your stay at the Novotel Suites Calais Coquelles Tunnel sous la Manche. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Cédric. Quality Manager.

looks nice but failing the basics

Customer review rating 4.5/5

Leigh Couples - 23/09/2019 AccorHotels review

Toilet was cramped. Noisy aircon. Horrible memory foam mattress and hard pillows. One cup of tea provided for each person of a different type. Dusty. Very noisy outside so had to keep window shut. Lots of stock missing in shop. One bottle of water in fridge. Would have been better for a single person but this room was a triple.

Dear LEIGH W., Thank you for taking the time to tell us about your experience at the Novotel Suites Calais Coquelles Tunnel sous la Manche. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel Suites, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Further a next stay, feel free to contact the reception if you need anything. Our team is available 24 hours a day. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Emilie Balle Deputy manager

Convenient stop before using the Tunnel

Customer review rating 4.5/5

A R. Couples - 21/09/2019 AccorHotels review

A pleasant overnight stay, helpful and friendly reception staff

Dear ANDREW R., We very much appreciate your comments regarding your stay at the Novotel Suites Calais Coquelles Tunnel sous la Manche. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Cédric. Quality Manager.

very relaxing and in a lovely spot a great hotel.

Customer review rating 4.5/5

L. L. Couples - 19/09/2019 AccorHotels review

We've stayed there before and knew what to expect, and we were not disappointed.

Dear Linton L. We are so glad to hear that you had a pleasant stay in our establishment. We will share your comments with our all team. Looking forward to welcoming you once again in a near future. Best regards. Cédric. Quality Manager.

Convenient, soulless, efficient, but very expensive for what it is.

Customer review rating 4.5/5

Duncan H. Couples - 19/09/2019 AccorHotels review

The only thing I would criticize is the price. it is very much a 'budget' hotel, but without the budget price.

Dear DUNCAN H., Thank you for taking the time to tell us about your experience at the Novotel Suites Calais Coquelles Tunnel sous la Manche. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel Suites, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Emilie Balle Deputy manger
Customer review rating 4.5/5

D.p.h. Families - 17/09/2019 AccorHotels review

Very satisfactory

Dear M H., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Emilie Balle Deputy manager

Excellent and I would highly recommend it.

Customer review rating 4.5/5

Giulia Families - 16/09/2019 AccorHotels review

Very last minute booking directly at the hotel. Only the most expensive suite was available. It was the best choice in town and we had an amazing experience. The staff was very helpful. The room was gorgeous and they allowed our pet in.

Dear GIULIA L., We very much appreciate your comments regarding your stay at the Novotel Suites Calais Coquelles Tunnel sous la Manche. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Emilie Balle Deputy manager

Great Place

Customer review rating 4.5/5

Michael Couples - 16/09/2019 AccorHotels review

Excellent in all respects

Dear M T., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Please note that your remarks regarding the xifi access has been transmitted to our maintenanace service to prevent the future occurence. Sincerely, Emilie Balle Deputy manager

Nice hotel very friendly staff

Customer review rating 4.5/5

Deborah H. Families - 14/09/2019 AccorHotels review

Room was spacious and clean staff as always were very helpful rooms tend to be quite stuffy so air conditioning would be beneficial

Dear DAVID H., Thank you for taking the time to tell us about your experience at the Novotel Suites Calais Coquelles Tunnel sous la Manche. At Novotel Suites, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem you met with the climatisation. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Emilie Balle Deputy manager

Just what I needed

Customer review rating 4.5/5

Ros Solo - 10/09/2019 AccorHotels review

Everything I could have wanted it to be, thank you.

Dear Mme K., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Emilie Balle Deputy manager

Road trip overnight stay

Customer review rating 4.5/5

Angela T. Couples - 08/09/2019 AccorHotels review

As always the staff were lovely, very accommodating and welcoming. The room was clean and very comfortable although the corridor carpets could be doing with a clean/replaced.

Dear Mme T., Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Emilie Balle Deputy manager

Relaxing

Customer review rating 4.5/5

Mr R. H. Families - 07/09/2019 AccorHotels review

Delightful and rewarding.

Dear M H., Thank you for the great review of our hotel! We are glad that you enjoyed your stay! Waiting for the pleasure to welcoming you back soon, Sincerely, Emilie Balle Deputy manager

Very tired room overpriced for quality of stay

Customer review rating 4.5/5

Anonymous Couples - 07/09/2019 AccorHotels review

The decor in my room way very tired, paint flaking, stains on walls and doors Breakfast was a ridiculous price Poor value for money

Dear CAROLINE S., Thank you for taking the time to tell us about your experience at the Novotel Suites Calais Coquelles Tunnel sous la Manche. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel Suites, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Emilie Balle Deputy manager

A very comfortable stay and staff, who without exception were welcoming, extremely helpful and friendly.

Customer review rating 4.5/5

N.w. Families - 06/09/2019 AccorHotels review

The rooms were spacious and comfortable, providing many thoughtful extras, such as a microwave, which whilst travelling with 3 young children made our stay so much easier. The breakfast buffet was excellent, offering a huge choice of just about anything you could want.

Dear Nicola W., We very much appreciate your comments regarding your stay at the Novotel Suites Calais Coquelles Tunnel sous la Manche. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Cédric. Quality Manager.
Our most recent 20 reviews

In partnership with TripAdvisor

Our other hotels nearby

All our hotels in coquelles