Hotel - Novotel Suites Calais Coquelles Tunnel sous la Manche
Novotel Suites Hotel Novotel Suites Hotel

Novotel Suites Calais Coquelles Tunnel sous la Manche Hotel

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4.0/5 895 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel does not have a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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From 112.00 EUR Non member rate
From 106.40 EUR Member's rate Members’ Rate, join while you book
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Services in the hotel and nearby

Check-in from 12h00
Check out up to 12h00
Paying

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi in your room
    • Fiber optic technology provides the highest possible speed of Internet connection.
  • Parking
    • Private outdoor parking
    • Private enclosed outdoor parking
    • Public outdoor parking
    • Bus/coach parking area
  • Accessibility for people with reduced mobility
    • Suite for people with reduced mobility
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 12  EUR
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • Spanish
    • French
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 8AM
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Ironing room
    • Shoe shine machine
  • Boutique Gourmande

Leisure and activities

  • Fitness centre
  • Beach and water sports  (Nearby)
    • Deep sea fishing/Sea fishing (Nearby)
    • Jet skiing (Nearby)
    • Kayaking (Nearby)
    • Parasailing (Nearby)
    • Pedal boat (Nearby)
    • Sailing facilities (Nearby)
    • Snorkelling/Scuba diving center (Nearby)
    • Water skiing (Nearby)
    • Wind surfing facilities (Nearby)

Catering

  • Breakfast
  • 1 bar(s)
  • Room service
    • Opening hours : Week 07:00-12:00
    • Opening hours : Week-end 07:00 12:00
  • Snack & beverage machine

Business services

  • Web Corner on a Mac
  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our suites

  • 100 suites
  • 100% non-smoking hotel
  • 3 suites for people with reduced mobility
  • 38 family suites
  • 8 connecting suites
  • Extra bed in room for child
  • Extra bed in room for adult
    • Pulse air
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • TV with on-screen billing info
    • Web TV
    • Bouquet with TV Canal+ and Canalsat
    • Telephone
    • Radio in room
    • Opening windows
    • Remote control TV
    • WiFi in your room
    • Cordless telephone
    • Direct dial telephone
    • Work desk in all rooms
    • TV room service ordering
    • Satellite/cable colour TV
    • Manual temperature control
    • Automatic temperature control
    • Phone with 2 handsets in room
    • Video games on TV in room
    • Computer
    • High speed transmission line
    • Suite TV
    • RJ 45 outlet
    • Microwave in room
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Emergency info in rooms
    • Alarm clock
    • Message alert
    • Operator wake up call
Our suites fittings

Our restaurants and bars

See all our restaurants and bars
4.5/5 AccorHotels Rating Based on 1,343 reviews

Our guest reviews for Novotel Suites Calais Coquelles Tunnel sous la Manche

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 895 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
AccorHotels certified review
Ziggy Business - 12/01/2018
« Ziggy »

Good00

AccorHotels certified review
David M. Families - 04/01/2018
« Another happy stay »

Arrived and was checked in by friendly staff to a comfortable room

Our hotel has responded to the review
Our hotel has responded to the review

Dear M Mousley, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Emilie Balle Adjointe de direction

AccorHotels certified review
Mr R. M. Families - 31/12/2017

Very nice hotel, clean and smelt lovely, couldn’t fault the room, comfortable bed and beautiful bathroom. My only criticism is that 16 euros is perhaps a little steep for breakfast, I was expecting more for that price, or maybe it could be included in the overnight stay.

Our hotel has responded to the review
Our hotel has responded to the review

Dear M Moore, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Emilie Balle Deputy manager

AccorHotels certified review
Anonymous Families - 30/12/2017
« Good location to Eurotunnel! »

Very well looked after!

AccorHotels certified review
Christophe Families - 30/12/2017
« Accueil souriant et sympathique. Chambre spacieuse et confortable »

Friendly and helpful staff at reception on the day we arrived. Large family room clean, cosy and well equipped. Quiet during the night apart from slamming doors in the corridors ... Annoying!

Our hotel has responded to the review
Our hotel has responded to the review

Dear M Badie, Thank you for taking the time to share your feedback. I am pleased to read that you enjoyed your stay and I would like to apologize for the inconvenience caused for the slamming doors in the night. Further a next stay, do not hesitate to inform the reception (24/24h) if you meet any problem in your suite as we can solve it. We wish you an happy nex year 2018 ! Sincerely, Emilie Balle Deputy manager

AccorHotels certified review
P. C. Couples - 29/12/2017
« Good »

Short and good

AccorHotels certified review
Sherry L. Couples - 28/12/2017
« Fine stay after care not so much »

Great stay with helpful staff but when I emailed afterwards about a lost item I got no reply at all :-(

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sherry Landa, Thank you for the great review of our hotel! We are glad that you enjoyed your stay. Please accept our apologizes for the delay in answering to your request by email. Waiting for the pleasure to welcoming you again in our hotel, We wih you an happy new year 2018! Sincerely, Emilie Balle Adjointe de direction

AccorHotels certified review
Kathleen Families - 28/12/2017
« Excellent »

We love the family room where we can all easily fit including our dog. Everything is clean, practical and well done. The breakfast is delicious - lots of choices. And the staff are super polite and helpful.

Our hotel has responded to the review
Our hotel has responded to the review

Dear KATHLEEN GRANIER, We very much appreciate your comments regarding your stay at the Novotel Suites Calais Coquelles Tunnel sous la Manche. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. We wish you an happy new year 2018! Sincerely, Emilie Balle Adjointe de direction

AccorHotels certified review
A.v. Business - 25/12/2017
« Very good »

Great location, friendly staff, nice food!

Our hotel has responded to the review
Our hotel has responded to the review

Dear M Varga, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. We wish you an happy new year 2018 ! Sincerely, Emilie Balle Adjointe de direction

AccorHotels certified review
P Couples - 25/12/2017
« Convenient for the tunnel. Helpful and professional staff »

We usually stay here one night when we travel on the tunnel. We find the kitchenette helpful and convenient.

AccorHotels certified review
Gill H. Couples - 24/12/2017
« Comfortable clean room »

Very friendly and helpful staff. As a gold member was given an upgrade - thank you. Large clean room.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mme Hayward, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. We wish you an happy new year 2018! Sincerely, Emilie BALLE Adjointe de direction

AccorHotels certified review
Tesfay T. Business - 22/12/2017
« Air Force1 »

Very pleased

AccorHotels certified review
Anonymous Business - 22/12/2017
« Very good. »

Very satisfied Very helpful staffs clean rooms. Allowing pet dog in the breakfast room I found it odd & an higenic.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sir, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! We wish you an happy new year 2018, Sincerely, Emilie Balle Deputy manager

AccorHotels certified review
Doug Couples - 20/12/2017
« Excellent service and room was great »

Suite was nice for us to relax after a busy day shopping and delays on the tunnel, it made it a great relaxed trip ahead of Christmas

Our hotel has responded to the review
Our hotel has responded to the review

Dear DOUG WILKIE, We very much appreciate your comments regarding your stay at the Novotel Suites Calais Coquelles Tunnel sous la Manche. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

AccorHotels certified review
Gizaw L. Business - 19/12/2017
« I am satisfied »

Very good room space and facility. However, more gym facility is required as it is almost none as it stands. Customer service is fantastic.

Our hotel has responded to the review
Our hotel has responded to the review

Dear GIZAW LENCHO, We very much appreciate your comments regarding your stay at the Novotel Suites Calais Coquelles Tunnel sous la Manche. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

AccorHotels certified review
Michael B. Families - 18/12/2017
« Perfect place to rest. »

Having had a harrowing journey, many hours longer than expected, the staff were a breath o fresh air. They helpful, checked me in quickly and allowed me to go straight to my room.

AccorHotels certified review
Tony Business - 18/12/2017
« Very good »

The stay was very good check in was straight forward with a very friendly and efficient receptionist who explained everything in detail with me

Our hotel has responded to the review
Our hotel has responded to the review

Dear TONY GRISEDALE, We very much appreciate your comments regarding your stay at the Novotel Suites Calais Coquelles Tunnel sous la Manche. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

AccorHotels certified review
Lee Families - 17/12/2017

Friendly helpful staff, very clean as to be expected. Found our bed very hard indeed, both had aching backs, glad to get back to our own bed. Fought breakfast was very expensive, so ate next door at ibis

Our hotel has responded to the review
Our hotel has responded to the review

Dear LEE KEAREY, I very much appreciate your comments regarding your stay at the Novotel Suites Calais Coquelles Tunnel sous la Manche. I took in consideration your comment regarding the bed and I would like to inform you that all the bedding will be changed next year in the whole rooms. Please accept my apologizes for the inconveneince caused. Our breakfast has been improved in March, it is a buffet breakfast with now hot products, and free for the children. Thank you again for sharing your experience, I wish you a merry Christmas and an happy new year 2018! Sincerely, Emilie Balle Deputy manager

AccorHotels certified review
Mr R. H. Families - 17/12/2017
« Very enjoyable. »

Relaxing and stress free with very friendly caring staff.

Our hotel has responded to the review
Our hotel has responded to the review

Dear M Harris, Thank you for the great review of our hotel! I am glad that you enjoyed your stay and hope to see you again very soon. I wih toyou and you family a merry Christmas ans an happy new year 2018! Sincerely, Emilie Balle Deputy manager

AccorHotels certified review
Mr A. L. Couples - 16/12/2017
« mr & mrs anthony l. »

We enjoyed our brief stay. On short visits to France we usually stay at the Ibias in Boulogne (Port) or the Ibis in Calais (Tunnel). We did not know of the Novotel in Calais and only found it by chance. It was exactly what we have been looking for, for many years! The check in was very professional and our room was excellent. We were on the 4th Floor and when the Lift arrived (mid afternoon) the cleaning lady with her trolley got in first plus another guest, so we waited for the next Lift. The same thing happened again when another cleaning lady turned up and got in, with a man who was in the wrong hotel, he wanted the Ibis Budget. In despair we used the emergency exit stairs rather than wait any longer.

Our hotel has responded to the review
Our hotel has responded to the review

Dear M. Luker, Thank you for the great review of our hotel! I am glad that you enjoyed your stay and hope to see you again very soon. I took in consideration your comment regarding the cleaning ladies, rest assured that I will remind the gouverness that the cleaning ladies must leave the priority to the guest to access the lift. I would like to apologize for the inconvenience caused, I wish you a merry Christmas and an happy new year 2018! Sincerely, Emilie Balle Deputy manager

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