Hotel - Novotel Suites Calais Coquelles Tunnel sous la Manche
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Novotel Suites Hotel

Novotel Suites Calais Coquelles Tunnel sous la Manche Hotel

Place de Cantorbery 
62231  COQUELLES
FRANCE

861 reviews
TripAdvisor Rating Based on 861 reviews
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Check-in from 12h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI in the communal areas
    • WIFI in your room
    • Fiber optic technology provides the highest possible speed of Internet connection.
  • Parking
    • Private outdoor parking
    • Private enclosed outdoor parking
    • Public outdoor parking
    • Bus/coach parking area
  • Accessibility for people with reduced mobility
    • Suite for people with reduced mobility
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 10  EUR
  • Fitness centre

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI in the communal areas
    • WIFI in your room
    • Fiber optic technology provides the highest possible speed of Internet connection.
  • Parking
    • Private outdoor parking
    • Private enclosed outdoor parking
    • Public outdoor parking
    • Bus/coach parking area
  • Accessibility for people with reduced mobility
    • Suite for people with reduced mobility
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 10  EUR
  • Air Conditioning
  • Languages spoken at the hotel
    • Spanish
    • French
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 8AM
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Ironing room
    • Shoe shine machine
  • Boutique Gourmande

Leisure and activities

  • Fitness centre
  • Beach and water sports (Nearby)
    • Boat excursions (Nearby)
    • Deep sea fishing/Sea fishing (Nearby)
    • Jet skiing (Nearby)
    • Kayaking (Nearby)
    • Parasailing (Nearby)
    • Pedal boat (Nearby)
    • Sailing facilities (Nearby)
    • Snorkelling/Scuba diving center (Nearby)
    • Water skiing (Nearby)
    • Wind surfing facilities (Nearby)

Catering

  • 1 bar(s)
  • Room service
    • Opening hours : Week 07:00-12:00
    • Opening hours : Week-end 07:00 12:00
  • Snack & beverage machine

Business services

  • Web Corner on a Mac
  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our suites

  • 100 suites
  • 91 non-smoking suites
  • 3 suites for people with reduced mobility
  • 45 family suites
  • 6 connecting suites
  • Extra bed in room for child
  • Extra bed in room for adult
    • Pulse air
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • TV with on-screen billing info
    • Web TV
    • Bouquet with TV Canal+ and Canalsat
    • Telephone
    • Radio in room
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Cordless telephone
    • Direct dial telephone
    • Work desk in all rooms
    • TV room service ordering
    • Satellite/cable colour TV
    • Manual temperature control
    • Automatic temperature control
    • Phone with 2 handsets in room
    • Video games on TV in room
    • Computer
    • High speed transmission line
    • Suite TV
    • RJ 45 outlet
    • Microwave in room
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Emergency info in rooms
    • Alarm clock
    • Message alert
    • Operator wake up call
Our suites fittings

Our restaurants and bars

See all our restaurants and bars
4.5/5 AccorHotels Rating Based on 1,099 reviews

Our guest reviews for Novotel Suites Calais Coquelles Tunnel sous la Manche

100% certified reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 861 reviews
Certificate of excellence 2016
AccorHotels certified review
Jacqueline L. Couples - 23/06/2017
« Very good as usual. »

We use this hotel once or twice a year for one night stop and always find the staff very courteous. We like the kitchen corner (inc. fridge and microwave) , the spacious room, the very comfortable bed.

AccorHotels certified review
Miles Couples - 19/06/2017
« No problems whatsoever. Clean. Friendly. Efficient. »

The room key was ready for us when we arrived and we used the express checkout when departing. No delays on arrival nor on departure. Staff were friendly and helpful. Room was clean and quiet. Plenty of choice at breakfast.

AccorHotels certified review
Rob Families - 19/06/2017
« Great location, friendly staff. »

Good experience. Good to have microwave etc in room and plenty of space in suite for young family.

AccorHotels certified review
Anonymous Solo - 17/06/2017
« Very good »

I have very good experience

AccorHotels certified review
Mike B. Couples - 17/06/2017
« Extremely helpful staff, comfortable room. »

Reception staff extremely helpful, allocating room near the lift, very pleasant manner. Room very clean as always, bed comfortable, bathroom well appointed everything working correctly, no issues at all. We always feel very safe when we stay here.

AccorHotels certified review
Mark G. Solo - 16/06/2017
« Overpriced Room. »

It was ok, they know their location is the main factor.

AccorHotels certified review
Val O. Families - 12/06/2017
« Excellent value. The best night sleep in France  »

Very conveniently situated for the Chunnel and great value for families

AccorHotels certified review
St &. D. W. Couples - 12/06/2017
« not as good as previous stays »

We do not normally complete surveys etc however we felt compelled to make a comment about this particular stay. We have stayed at this hotel many times and this is the first time that we have felt very dissatisfied with our room. Initially all seemed ok, however it became apparent during the night that the room seemed to absorb the noise from the surrounding areas of the corridors, next door bedrooms, bedrooms above us. There was a connecting door to the room next door and all we could hear was the tv/music of the people staying in the next room late at night. The noise from what may have been from the room above was as if the resident of that room was marching on the spot. The next morning we were leaving early, our room was kitted out with a disabled shower which when operated completed flooded the bathroom. There was nobody on the checkout to speak to about this 5.30am when we left. We appreciate that the hotel cannot be responsible for the noise that clients make, but they can maybe consider some improvements to the bathroom of this room and the soundproofing.

AccorHotels certified review
K W. Families - 11/06/2017
« good »

couldn't believe that a 4 star didn't have a restaurant, we normally stay next door but couldn't get booked up but ended up eating there as no restaurant which wasn't good for a 4star

AccorHotels certified review
Davidj Couples - 11/06/2017
« Clean, comfortable and pleasant staff. »

We regularly stay at Novotel suites en route to Spain and on our return. We therefore use the hotel at least four times each year. We find the hotel can always be relied upon with consistent standards.

AccorHotels certified review
Hugh B. Couples - 11/06/2017
« Very good  »

Always made welcome

AccorHotels certified review
Mrs M. B. Couples - 10/06/2017
« Mrs M B »

We booked a superior room with a single and double bed. We did not get the right room and we did not have the films we paid for. It was not available due to a change on Novotel's provider. We were not informed of this and I feel should have had a discount on the price. All we got was "I'm sorry". We have stayed with Novotel on several occasions and never received such poor service. This will be the last time we stay here.

AccorHotels certified review
Raymond Families - 09/06/2017
« Highly recommended  »

Excellent. Very helpful and pleasant staff. Lovely room/suite with first class facilities. Enjoyable and relaxed breakfast. Only concern was the use of MDF composite wood in the shower room. This type of material is not recommended for wet areas. Great to have secure parking and the close vicinity to the Chunnel. Would definitely stay here again.

AccorHotels certified review
Mg Couples - 09/06/2017
« Room was ok »

It was an overnight stay so we did not expect much. The room and facilities were adequate but the fan in the toilet was noisy. We did not need the restaurant or any other facilities, so cannot comment. We did see the choice of UK TV channels has disappeared.

AccorHotels certified review
Glenn M. Families - 07/06/2017
« Very pleasant suprise »

This was the first time we had stayed in a Novatel Suites room and we were very pleased with the level and quality of amenities and service at the Suites.

AccorHotels certified review
Walbo Solo - 06/06/2017
« Superb  »

Customer Services are excellent, and that is most important thing. Second, the staff are very friendly and supportive if required.

AccorHotels certified review
Nigel S. Couples - 05/06/2017
« Very impressded »

Super facilities will return!

AccorHotels certified review
Cc Families - 05/06/2017
« convenient clean hotel with spacious rooms but bed really uncomfortable »

Easy and friendly check in. Stayed in hotel a few years ago but have more recently stayed in the Ibis. Although Novotel room very spacious which is nice for three of us, the main bed was so hard and uncomfortable we really struggled to sleep. The bed for my son was much more comfortable! kettle and fridge really useful. Shame you don't have movies package anymore - we enjoyed that on previous stays and this is one of the reasons we thought we'd return to the Novotel.

AccorHotels certified review
Anonymous Families - 04/06/2017
« Fantastic apart from a dangerous experience with the bathroom door »

Our enjoyment of our stay was lessened by the heavy bathroom door falling off, crashing into the bathroom, and breaking the sink. It was lucky we were outside of the bathroom, if it has fallen onto one of us, particularly our daughter, there would have been a serious injury. We were unable to change rooms after this as the hotel was fully booked, so had to manage with the smaller sink in the toilet area. However, overall our experience was very good. The staff were exceptionally warm and welcoming on arrival and clearly explained the facilities. The room was spacious and contained everything we needed, with thoughtful extra touches eg sewing kit, microwave and bottled water. The member of staff (youngish man, i do not recall his name) when we reported the incident with the door immediately came to our room, was very polite and apologetic and explained why he was unable to offer us a replacement room (as it was full). He also rang later to check everything else was Ok and to apologise again. Breakfast was very enjoyable with helpful staff (including looking after my handbag when I accidentally left it in the breakfast area). Apart from the bathroom door falling, which shocked us all especially our daughter, the rest of the stay in terms of facilities and staff were excellent.

AccorHotels certified review
Hugh S. Couples - 01/06/2017
« Excellent. »

A large, comfortable room with very good facilities - fridge, microwave ... Staff all extremely friendly and helpful - nothing was too much trouble.

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