Hotel - Novotel Suites Calais Coquelles Tunnel sous la Manche
Novotel Suites Hotel Novotel Suites Hotel

Novotel Suites Calais Coquelles Tunnel sous la Manche Hotel

4.0/5 919 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel does not have a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 12h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi in your room
    • Fiber optic technology provides the highest possible speed of Internet connection.
  • Parking
    • Private outdoor parking
    • Private enclosed outdoor parking
    • Public outdoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Suite for people with reduced mobility
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pets allowed
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • English
    • Spanish
    • French
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 8AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Ironing room
    • Shoe shine machine
  • Boutique Gourmande

Leisure and activities

  • Fitness centre
  • Beach and water sports  (Nearby)
    • Deep sea fishing/Sea fishing (Nearby)
    • Jet skiing (Nearby)
    • Kayaking (Nearby)
    • Parasailing (Nearby)
    • Pedal boat (Nearby)
    • Sailing facilities (Nearby)
    • Snorkelling/Scuba diving center (Nearby)
    • Water skiing (Nearby)
    • Wind surfing facilities (Nearby)

Catering

  • Breakfast
  • 1 bar(s)
  • Room service
    • Opening hours : Week 07:00-12:00
    • Opening hours : Week-end 07:00 12:00
  • Snack & beverage machine

Business services

  • Web Corner on a Mac
  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our suites

  • 100 suites
  • 100% non-smoking hotel
  • 3 suites for people with reduced mobility
  • 38 family suites
  • 8 connecting suites
  • Extra bed in room for child
  • Extra bed in room for adult
    • Pulse air
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • TV with on-screen billing info
    • Web TV
    • Bouquet with TV Canal+ and Canalsat
    • Telephone
    • Radio in room
    • Opening windows
    • Remote control TV
    • WiFi in your room
    • Cordless telephone
    • Direct dial telephone
    • Work desk in all rooms
    • TV room service ordering
    • Satellite/cable colour TV
    • Video games on TV in room
    • Manual temperature control
    • Automatic temperature control
    • Phone with 2 handsets in room
    • Computer
    • High speed transmission line
    • Suite TV
    • RJ 45 outlet
    • Microwave in room
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Emergency info in rooms
    • Alarm clock
    • Message alert
    • Operator wake up call
Our suites fittings

Our restaurants and bars

See all our restaurants and bars
4.5/5 AccorHotels Rating 1,561 reviews

Our guest reviews for Novotel Suites Calais Coquelles Tunnel sous la Manche

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 919 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Colin J. Couples - 09/08/2018 AccorHotels certified review
« Good position »

Nice and close to the tunnel. Getting a decent meal. Everything around is a bit fast foody. No restaurant in the hotel Air conditioning was not very cool and appears to be switched off after midnight. So hot night after 10 hours diving not ideal

Our hotel has responded to the review
Our hotel has responded to the review

Dear COLIN J., We very much appreciate your comments regarding your stay at the Novotel Suites Calais Coquelles Tunnel sous la Manche. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Cédric. Quality Manager.

Mrs S. Families - 07/08/2018 AccorHotels certified review
« Convenient, comfortable and friendly »

Drove straight off the eurotunnel shuttle, around the corner and into the car park. Ideal after a long journey. As a family of four, we had to opt for an executive suite which was spacious with proper beds for the children and a large bathroom with bath and shower. The room was well equipped with minibar (some complimentary drinks), kettle next to its own sink, nespresso machine and ample pillows/towels/toiletries. The seperate toilet was a bit cramped. Air con was quiet and unobtrusive, keeping the room a comfortable temperature in the heatwave. We walked to Cité Europe (5 mins) for our eveing meal where there are lots of options. McDonalds even closer. We had a buffet breakfast at the hotel which was good quality, peaceful and the lady was extremely friendly and helpful.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mme S. Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Emilie Balle Deputy manager

Anonymous Families - 07/08/2018 AccorHotels certified review
« Excellent. Night porter was the best! »

Excellent late check in. Good breakfast. Good staff

Our hotel has responded to the review
Our hotel has responded to the review

Dear M P. Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Pleased be asured that your comment will be transmit to Cédric. Sincerely, Emilie Balle Deputy manager

Anonymous Families - 03/08/2018 AccorHotels certified review
« Calais stay »

Perfect

Our hotel has responded to the review
Our hotel has responded to the review

Dear KATHERINE A., We very much appreciate your comments regarding your stay at the Novotel Suites Calais Coquelles Tunnel sous la Manche. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Cédric. Quality Manager.

Anonymous Solo - 03/08/2018 AccorHotels certified review
« Helpful »

Because of Eurotunnel problems I did not arrive until 6 am. Staff were very helpful in extending check out time so I could get some sleep

Our hotel has responded to the review
Our hotel has responded to the review

Dear ZIPPORAH L., We very much appreciate your comments regarding your stay at the Novotel Suites Calais Coquelles Tunnel sous la Manche. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Cédric. Quality Manager.

Willem Families - 03/08/2018 AccorHotels certified review
« Great family stay! »

very nice and comfortable

Our hotel has responded to the review
Our hotel has responded to the review

Dear WILLEM G., We very much appreciate your comments regarding your stay at the Novotel Suites Calais Coquelles Tunnel sous la Manche. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Emilie Balle Deputy manager

Mrs A. T. Couples - 01/08/2018 AccorHotels certified review
« Stop Over »

Very comfortable, clean and extremely friendly polite staff

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mme T., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Emilie Balle Adjointe de direction

Raymond G. Couples - 28/07/2018 AccorHotels certified review
« A lovely stopover in pleasant surroundings and excellent staff. »

Nice

Our hotel has responded to the review
Our hotel has responded to the review

Dear RAYMOND G., We very much appreciate your comments regarding your stay at the Novotel Suites Calais Coquelles Tunnel sous la Manche. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Emilie Balle Deputy manager

D A. Couples - 28/07/2018 AccorHotels certified review
« Functional »

As a place in which to spend the night after driving off the ferry, this hotel ticks all the boxes. There could have been a better selection of toiletries in the bathroom, but that’s par for the course in modern chain hotels these days.

Our hotel has responded to the review
Our hotel has responded to the review

Dear M A., Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Emilie Balle Deputy manager

Paul I. Couples - 28/07/2018 AccorHotels certified review
« Clean. Great location. »

Had 2 dogs with me. Great room. Clean. Right next to Eurotunnel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear PAUL I., We very much appreciate your comments regarding your stay at the Novotel Suites Calais Coquelles Tunnel sous la Manche. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Emilie Balle Deputy manager

Colin Couples - 25/07/2018 AccorHotels certified review
« Reducing the stress at the tunnel »

Very welcoming and easy with dog to take home.

Our hotel has responded to the review
Our hotel has responded to the review

Dear COLIN F., We very much appreciate your comments regarding your stay at the Novotel Suites Calais Coquelles Tunnel sous la Manche. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Emilie Balle Adjointe de direction

Roz Families - 23/07/2018 AccorHotels certified review
« Enjoyable »

Check in always smooth.facilities excellent.only negative was room was slightly dusty,i.e. the coffee machine wasn't very clean.overall our stay was good

Our hotel has responded to the review
Our hotel has responded to the review

Dear ROSEMARY G., I very much appreciate your comments regarding your stay at the Novotel Suites Calais Coquelles Tunnel sous la Manche. It is always a pleasure to receive positive feedback. I will share your comments with our team. I have well noticed your remarks regarding the dust in the room and the coffee machine which was not properly clean. Please accept my apologizes for the inconvenience caused. I have transmitted your comment to the housekeeper as she can check those items in the rooms. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Emilie Balle Adjointe de direction

Anonymous Friends - 22/07/2018 AccorHotels certified review
« A restful night. »

We had a restful night in a pleasant room.

Our hotel has responded to the review
Our hotel has responded to the review

Dear GILLIAN R., We very much appreciate your comments regarding your stay at the Novotel Suites Calais Coquelles Tunnel sous la Manche. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Emilie Balle Adjointe de direction

Rosemarie E. Couples - 17/07/2018 AccorHotels certified review
« Wonderful as always »

we stayed in the superior room. Everything was excellent especially the mini bar, toiletries and coffee machine.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mme E.,, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Emilie Balle Adjointe de direction

Anonymous Business - 17/07/2018 AccorHotels certified review
« nice people but poor surroudings and hotel is aged »

very friendly staff, old hotel , poor surrounding , surrounded by French police CRS everywhere ... safe . but not so nice..

Our hotel has responded to the review
Our hotel has responded to the review

Dear M V., Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Emilie Balle Adjointe de direction

Fabrice B. Couples - 17/07/2018 AccorHotels certified review
« Ok for one night »

The hotel is a bit run down and the breakfast is alright (although the pastries were bad). The personnel however were fantastic and super helpful always replying to your requests with a yes.

Our hotel has responded to the review
Our hotel has responded to the review

Dear FABRICE B., Thank you for taking the time to tell us about your experience at the Novotel Suites Calais Coquelles Tunnel sous la Manche. At Novotel Suites, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Emilie Balle Adjoint de direction

Gill H. Couples - 17/07/2018 AccorHotels certified review
« Good stay again »

As usual, the stafff are friendly and efficient. The rooms are clean. thank-you again for the upgrade as a gold member.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Madam H., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Emilie Balle Adjointe de direction

Walbo Business - 16/07/2018 AccorHotels certified review
« Superb! »

Very well!

Our hotel has responded to the review
Our hotel has responded to the review

Dear BONSA W., We very much appreciate your comments regarding your stay at the Novotel Suites Calais Coquelles Tunnel sous la Manche. It is always a pleasure to receive positive feedback ! Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one! Sincerely, Emilie Balle Adjointe de direction

Anonymous Solo - 15/07/2018 AccorHotels certified review

staff very polite and helpful.Room ok but hairdryer broken (and these hairdryers are not efficient) breakfast very good and plentiful .Inside and outside hotel clean and well-maintained.

Our hotel has responded to the review
Our hotel has responded to the review

Dear CAROLYN F., I very much appreciate your comments regarding your stay at the Novotel Suites Calais Coquelles Tunnel sous la Manche. It is always a pleasure to receive positive feedback. I am sorry to know that the hairdryer in your suite was broken, please be assured that it has already been changed by our technician. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Emilie Balle Adjointe de direction

Mrs J. W. Couples - 15/07/2018 AccorHotels certified review
« First time we have stayed, it was excellent »

It was excellent, Cedric on reception was very polite and professional and made us feel very relaxed and comfortable. The suite was very luxurious after a 12hr journey. Will definitely book again.

Our hotel has responded to the review
Our hotel has responded to the review

Dear STUART W., We very much appreciate your comments regarding your stay at the Novotel Suites Calais Coquelles Tunnel sous la Manche. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Emilie Balle Adjointe de direction

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