Hotel - Novotel Suites Calais Coquelles Tunnel sous la Manche
Novotel Suites Hotel Novotel Suites Hotel

Novotel Suites Calais Coquelles Tunnel sous la Manche Hotel

4.0/5 934 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel does not have a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 12h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Parking
    • Private outdoor parking
    • Private enclosed outdoor parking
    • Public outdoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Suite for people with reduced mobility
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pets allowed 12  EUR
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • English
    • Spanish
    • French
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 8AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Ironing room
    • Shoe shine machine
  • Boutique Gourmande

Leisure and activities

  • Fitness centre
  • Beach and water sports  (Nearby)
    • Deep sea fishing/Sea fishing (Nearby)
    • Jet skiing (Nearby)
    • Kayaking (Nearby)
    • Parasailing (Nearby)
    • Pedal boat (Nearby)
    • Sailing facilities (Nearby)
    • Snorkelling/Scuba diving center (Nearby)
    • Water skiing (Nearby)
    • Wind surfing facilities (Nearby)

Catering

  • Breakfast
  • 1 bar(s)
  • Room service
    • Opening hours : Week 07:00-12:00
    • Opening hours : Week-end 07:00 12:00
  • Snack & beverage machine

Business services

  • Web Corner on a Mac
  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our suites

  • 100 suites
  • 100% non-smoking hotel
  • 3 suites for people with reduced mobility
  • 38 family suites
  • 8 connecting suites
  • Extra bed in room for child
  • Extra bed in room for adult
    • Pulse air
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • TV with on-screen billing info
    • Bouquet with TV Canal+ and Canalsat
    • Telephone
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Cordless telephone
    • Direct dial telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Automatic temperature control
    • Phone with 2 handsets in room
    • High speed transmission line
    • Suite TV
    • RJ 45 outlet
    • Microwave in room
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Emergency info in rooms
    • Operator wake up call
Our suites fittings

Our restaurants and bars

See all our restaurants and bars
4.5/5 AccorHotels Rating 1,759 reviews

Our guest reviews for Novotel Suites Calais Coquelles Tunnel sous la Manche

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 934 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Anonymous Business - 12/02/2019 AccorHotels certified review
« Miss »

I really enjoyed my stay at Novotel. It's got great customer service, very inviting and hospitable.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sara A., We very much appreciate your comments regarding your stay at the Novotel Suites Calais Coquelles Tunnel sous la Manche. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Cédric. Quality Manager.

Anonymous Families - 11/02/2019 AccorHotels certified review
« Nice but need cleaning more »

Restroom was not clear, like public toilet smell left... So terrible experience Executive suite.. Smaller size than other novotel suite...

Our hotel has responded to the review
Our hotel has responded to the review

Dear CHANG C., Thank you for taking the time to tell us about your experience at the Novotel Suites Calais Coquelles Tunnel sous la Manche. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel Suites, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Further a next stay, do not hesitate to contact our 24hours reception if you meet any inconvenient to give us the opportunity to find a solution. Please rest assured that we took the appropriate measures to address the problem to our housseking service and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Emilie Balle Deputy manager

Mr R. H. Families - 09/02/2019 AccorHotels certified review

A very smart friendly clean inviting hotel where the staff will go out of their way to help you.

Our hotel has responded to the review
Our hotel has responded to the review

Dear DAVID H., Thank you for taking the time to tell us about your experience in our hotel! I am pleased that you enjoyed your stay and hope your next stay will be as pleasant as the previous one. Waiting for the pleasure to welcoming you again on the 20 of March! Kind regards, Sincerely, Emilie Balle Deputy manager

Ghermazion T. Business - 29/01/2019 AccorHotels certified review
« Mr. Ghermazion T. »

Excellent

Our hotel has responded to the review
Our hotel has responded to the review

Dear GHERMAZION T., Many thanks for taking the time to share your opinion further your stay in the Novotel Suites Calais Coquelles. It is always a pleasure to receive positive feedback. Please to not hesitate to tell us your suggestions or remarks regarding the way we could improve our breakfast offer. Waiting for the pleasure to welcoming you again very soon! Sincerely, Emilie Balle Deputy manager

Walbo Business - 28/01/2019 AccorHotels certified review
« Superb! »

Excellent!

Our hotel has responded to the review
Our hotel has responded to the review

Dear BONSA W., We very much appreciate your comments regarding your stay at the Novotel Suites Calais Coquelles Tunnel sous la Manche. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Cédric. Quality Manager.

Zelalem B. Business - 19/01/2019 AccorHotels certified review
« Mr »

As usual, I was welcomed and treated with great care and love. I enjoyed the reception I was given. Thank you.

Our hotel has responded to the review
Our hotel has responded to the review

Dear ZELALEM B., We very much appreciate your comments regarding your stay at the Novotel Suites Calais Coquelles Tunnel sous la Manche. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Cédric. Quality Manager.

A.b. Families - 15/01/2019 AccorHotels certified review
« Mr »

A repeat stay for us as we have previously been very satisfied with this hotel. Family friendly,spacious room with superior facilities & lovely breakfast-convenient location. Enjoyed complimentary mini-bar & Nespresso machine with our suite. Reception chap (wearing glasses-sorry I did not note his name) was particularly friendly & helpful a great ambassador for your brand. He made our 9y old feel particularly special...who also loved the table football & games in the lobby! Promptly came home & booked a Novotel Suites stay in Berlin next month on the strength of our excellent stay here!!! Many thanks from us.

Our hotel has responded to the review
Our hotel has responded to the review

Dear ANDREW B., We very much appreciate your comments regarding your stay at the Novotel Suites Calais Coquelles Tunnel sous la Manche. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Cédric. Quality Manager.

Elaine S. Couples - 14/01/2019 AccorHotels certified review
« Well run hotel. »

Very good experience. Accommodating and helpful staff. Clean room and bathroom TV channels available dissapointing

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mme S., Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Emilie Balle Deputy manager

Mamacozi Families - 10/01/2019 AccorHotels certified review
« Friendly, clean and quiet hotel »

Novotel Calais is one of our favourite stops everytime we cross the channel. It was an overall good experience. We stayed one night after New Year's day. The front desk was efficient, the room clean and smoke free. The spare bed was made. Bar fridge was cool. Towels provided for all of us. Shower was good; minimal leakage behind the glass door. We noted there were less amenities: less toiletries (just a small bar of soap), just one galette, no little packet of sweets. Breakfast was buffet - hot and cold. It kept us going for our trip.

Our hotel has responded to the review
Our hotel has responded to the review

Dear JONATHAN H., We very much appreciate your comments regarding your stay at the Novotel Suites Calais Coquelles Tunnel sous la Manche. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Cédric. Quality Manager.

Anonymous Couples - 06/01/2019 AccorHotels certified review
« Great as usual »

Wouldn’t stay anywhere else here

Our hotel has responded to the review
Our hotel has responded to the review

Dear C N., We very much appreciate your comments regarding your stay at the Novotel Suites Calais Coquelles Tunnel sous la Manche. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Emilie Balle Deputy manager

Stefania Families - 05/01/2019 AccorHotels certified review
« A perfect quick stop for us »

Our stay was really easy and just what we needed after a long journey - this was mainly because we received such a warm welcome from the staff

Our hotel has responded to the review
Our hotel has responded to the review

Dear STEFANIA A., We very much appreciate your comments regarding your stay at the Novotel Suites Calais Coquelles Tunnel sous la Manche. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Emilie Balle Deputy manager

Richard Couples - 05/01/2019 AccorHotels certified review
« Nice welcome »

Room spacious, clean, reasonable value

Our hotel has responded to the review
Our hotel has responded to the review

Dear RICHARD C., We very much appreciate your comments regarding your stay at the Novotel Suites Calais Coquelles Tunnel sous la Manche. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Emilie Balle Deputy manager

Geoffrey N. Couples - 31/12/2018 AccorHotels certified review
« A delightful surprise »

We liked everything about our one-night stay : the warm welcome by all members of staff with helpful information to find a good restaurant and things to do. Our room was very spacious and well-appointed with tea and coffee making facilities, microwave, fridge, bathroom with bath and separate shower, and a separate WC. We slept very well in the calm of our room in a comfortable king-size bed. They was an array of things to choose from at breakfast. Very good value for money. We would stay here again.

Our hotel has responded to the review
Our hotel has responded to the review

Dear GEOFFREY N., We very much appreciate your comments regarding your stay at the Novotel Suites Calais Coquelles Tunnel sous la Manche. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Cédric. Quality Manager.

Blair Solo - 31/12/2018 AccorHotels certified review
« Great bed/room. Breakfast expensive. »

Room wasn't cleaned one day. Breakfast expensive, so made do without. Apart from that ..... Enjoyed my stay. Very comfortable room on a 3 for 2 deal. Had breakfast also been 3 for 2, I would have booked B&B. Will use hotel again.

Our hotel has responded to the review
Our hotel has responded to the review

Dear BLAIR J. Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Nevertheless, we do are sorry for the inconvenience that you have encountered. Moreover, our team wish you an happy new year. With our apologizes once again, Sincerely, Cédric. Quality Manager.

Ian K. Families - 23/12/2018 AccorHotels certified review
« Convenient location, clean and comfortable »

It was a pleasant experience The family suite was ideal and very convenient to be able to bring our dog also !

Our hotel has responded to the review
Our hotel has responded to the review

Dear IAN K., We very much appreciate your comments regarding your stay at the Novotel Suites Calais Coquelles Tunnel sous la Manche. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Cédric. Quality Manager.

Tesfay T. Business - 23/12/2018 AccorHotels certified review
« Mr »

Wishing all staff a Merry XMass and Happy New Year. I have been a regular custumer since 2015. Staff and management are helpful and punctual in responding my call or request.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sir T., We very much appreciate your comments regarding your stay at the Novotel Suites Calais Coquelles Tunnel sous la Manche. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Cédric. Quality Manager.

I L. C. Families - 22/12/2018 AccorHotels certified review
« Helpful and friendly. »

Requested connecting suites - done. Recommendations for fish restaurants in town - knowledgeable. Updates on Gilets Jaunes situation - no problem.

Our hotel has responded to the review
Our hotel has responded to the review

Dear RAYMOND G., We very much appreciate your comments regarding your stay at the Novotel Suites C. Coquelles Tunnel sous la Manche. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Cédric. Quality Manager.

Walbo Solo - 17/12/2018 AccorHotels certified review
« Superb! »

It was an excellent experience, and this is, due to your quality of customer services.

Our hotel has responded to the review
Our hotel has responded to the review

Dear BONSA W. Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Cédric. Quality Manager.

Michael B. Families - 17/12/2018 AccorHotels certified review
« Hotel with great service »

Hotel is easy to check in, very polite English speaking staff, hotel very clean and comfortable, satisfaction 12/10 (yes that good)

Our hotel has responded to the review
Our hotel has responded to the review

Dear MICHAEL B., We very much appreciate your comments regarding your stay at the Novotel Suites Calais Coquelles Tunnel sous la Manche. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Cédric. Quality Manager.

Ian P. Couples - 15/12/2018 AccorHotels certified review
« Good »

Very friendly staff made us feel welcome

Our hotel has responded to the review
Our hotel has responded to the review

Dear IAN P., We very much appreciate your comments regarding your stay at the Novotel Suites Calais Coquelles Tunnel sous la Manche. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Obviously, we have taken into account your remark regards to coffee pods. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Cédric. Quality Manager.

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