Novotel Moscow Centre 4 stars

Customer review rating (ALL Rating) 4.2/5 2,439 reviews

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Description

Hotel extras

  • Walking distance to two metro stations

  • Views of Moscow-City, Ostankino Tower and Stalin skyscrapers

  • 8 conference halls with a total area of more than 500 sq. m.

  • Fitness centre equipped with modern exercise equipment

  • Left luggage service for bags

Our accommodation(s)

Hotel location

Novotel Moscow Centre

Novoslobodskaya str 23
127055 MOSCOW
Russia

GPS:55.781617, 37.598337

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

COTE AZUR

A hearty and varied breakfast at the Cote Azur restaurant will help you start your day right. Buffet breakfast is served daily from 7 to 11 AM. The restaurant is also available for banquet reservations.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  2,439 reviews

TripAdvisor Rating  4.0/5  1,681 reviews

Good stay, perfect stuff

Customer review rating 5.0/5

Mr Business - Confirmed reviews ALL

I liked the location and staff the most. Everyone is helpful and friendly. The rooms are spacious and comfortable. Thanks to Novotel Moscow Centre team for a good stay!

Dear Mr, Thank you for choosing our hotel and your feedback! We will be glad to see you again as our guest! Best regards, Olesia Volynchikova Quality Manager

Great location, clean and comfort place

Customer review rating 4.0/5

Svetlana G. Families - Confirmed reviews ALL

Clean and comfortable stay, quick check in, free parking and a bed organized for our kid - all was good. The room was not new though maintained well and repaired where needed. The pillow was not comfortable for me, but my partner did not complain and the kid slept well, too. In the morning we saw bottles, boxes after pizza at the room door next to our, but we did not hear noise at night - I suppose the soundproof is good.

Dear Svetlana, We very much appreciate your comments regarding your stay at the Novotel Moscow Centre. We are glad that overall you enjoyed your stay. We will be glad to welcome you again to our hotel! Best regards, Olesia Volynchikova Quality Manager

Well located

Customer review rating 5.0/5

Salam D. Business - Confirmed reviews ALL

I like your hotel chain. I try to choose your network whenever possible

Dear Salam! Thank you for choosing our hotel chain! We are glad to know that you like our hospitality standards. It will be our pleasure to see you again in our hotel! Best regards, Olesia Volynchikova Quality Manager

well located

Customer review rating 3.5/5

Zaki Business - Confirmed reviews ALL

The hotel location is good. rooms are big. but the rooms look very old

Dear Zakiul A., We appreciate your comments regarding your stay at the Novotel Moscow Centre. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you for sharing your experience. We will be glad to see you again! Best regards, Olesia Volynchikova Quality Manager

Good location and service but bad soundproofing so it's impossible to relax

Customer review rating 3.0/5

Natalia Families - Confirmed reviews ALL

I stayed at the hotel twice, in three different rooms. The first time I had a hanging category, I liked everything except the cardboard walls. I heard every sound and every word through the socket, I picked up the phone several times to call the reception, but I understood that the people behind the wall were not to blame for anything, they were just talking loudly. I was very lucky and these men with a loud voice and laughter checked out at 00:00, after which I fell asleep. The second time we booked two rooms for Christmas (hence the very high prices of $110 per room per night), friends were luckier and had a nice room, a little shabby but ok. But we were unlucky. The first room was what I called a “roadside motel” with just terrible shabby walls, plumbing and furniture. The poor sofa had such bedsores that I disdained to sit on it. Due to the holidays, the hotel was sold out and we were able to change rooms with an additional charge only on the second day. There was a nice room on the 14th floor with a great view but terrible cardboard walls. I heard all the neighbors around, who was washing, who was talking on the phone, who was just falling asleep watching TV. In the morning I heard all the alarm clocks around me. In general, in this hotel you will find either a terrible room or the feeling that you are in a hostel and not in a Novotel. I can't give anything other than 3. I was very upset

Dear Natalia, Thank you for taking the time to tell us about your experience at the Novotel Moscow Centre. We are pleased that you appreciated the quality of service at our hotel. I'm very sorry that the noise was disturbing your relaxation in your room. Let me find the most comfortable room for you next time. For this I ask you to write to me before your arrival on email h3… We will be glad to see you again in our hotel! Best regards, Olesia Volynchikova Quality Manager

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Other web-users rate our hotel

  • 946 reviews 9.6/10 Location
  • 1,371 reviews 5.9/10 Room
  • 898 reviews 8.8/10 Service
  • 25 reviews 7.1/10 WiFi
  • 572 reviews 7.9/10 Breakfast
  • 464 reviews 5.7/10 Cleanliness
  • 320 reviews 2.4/10 Vibe
  • 139 reviews 5.6/10 Amenities

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