Hotel - Novotel Suites Paris Velizy
Novotel Suites Hotel Novotel Suites Hotel

Novotel Suites Paris Velizy Hotel

4.0/5 490 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel does not have a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 12h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • Optic fiber technology provides the highest possible speed of Internet connection.
    • Internet access via Fiber Optics
  • Parking
    • Private indoor parking
    • Private outdoor parking
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Suite for people with reduced mobility
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • pets allowed 10  EUR
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • English
    • Spanish
    • French
    • Italian
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PM
  • Electric car recharging units
  • Laundry
    • Dry cleaning / Ironing
    • Ironing room
    • Shoe shine machine
  • Boutique Gourmande

Leisure and activities

  • Fitness centre

Catering

  • Breakfast
  • 1 bar(s)
  • Room service

Business services

  • Copy/print service available
See all services

Our suites

  • 125 suites
  • 110 non-smoking suites
  • 4 suites for people with reduced mobility
  • 33 family suites
  • 8 connecting suites
  • Extra bed in room for child
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • Bathroom doors 32 inches wide
    • TV with on-screen billing info
    • Bouquet with TV Canal+ and Canalsat
    • Telephone
    • TV Bouquet beIN Sports
    • Opening windows
    • WIFI in your room
    • Direct dial telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Automatic temperature control
    • Microwave in room
    • Internet access via Fiber Optics
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Emergency info in rooms
    • Alarm clock
Our suites fittings

Our restaurants and bars

See all our restaurants and bars
4.1/5 AccorHotels Rating 2,170 reviews

Our guest reviews for Novotel Suites Paris Velizy

100% genuine reviews from our guests

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tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 490 reviews
Family - 25/10/2018 TripAdvisor review
« Nice stay »

The Family suite room was spacious, clean and exceeded my expectations for the additional features. Microwave, Refrigerator, kettle, hair dryer, shower enclosure + bath tub. My daughters had a fab stay so did my lovely wifey. At border of Zone 3 so from city Center, RER and then Tram to Meudon la Foret stop.For Versailles palace you can board 179 Bus just out of the hotel.So I'd say connectivity was good for the price I paid (NO too much walking) Great place. Mariana at Reception Desk is a fantastic and smiley staff. Keep it up.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you so much for your warm comment : it's the sun of our autumn days. See you again at Novotel Suites.

Philippe Families - 24/10/2018 AccorHotels certified review
« Nice rooms but not the best location »

Nice and clean rooms of decent size , too little breakfast room in the lobby however fair price matching with level of services.

Alice L. Business - 22/10/2018 AccorHotels certified review
« The hotel is conveniently placed, very clean and the staff are very friendly. »

The hotel is very good for an extended business trip. The rooms are kept very clean. There are safes in the room which is very helpful. All of the staff are friendly and helpful. There are 2 reasons why I have not marked a 10, firstly I do not think the breakfast is worth the amount of money that is charged and secondly the road leading to the hotel is very poorly light with no path and so very dangerous for people walking in the evening to the hotel. Other than that it is a good hotel.

Anonymous Business - 15/10/2018 AccorHotels certified review
« Last time was good, but not staying here again »

For improvement: - The receptionists were very unprofessional and remarks have been made me paying for another colleague. - Receptionists barely speak English, if any. - The air conditioner circulation was very loud, much louder then is other hotels. - Hence I needed to use earplugs, one of them went missing from the room while is was at work... Once I raised this, the receptionist asked if I want to change my room, highlighting that she doesn't understand English. Also even though it's the hotel's fault that my earplug went missing zero effort has been done to solve the issue. - There was water in the toilet so I needed to change my room. - The room keys are never working and every day it has to be re-adjusted so it works. - The shower head broke as well. - The hotel is not fit to handle breakfast if a higher number of people stay there. At 8AM there was barely any food left, no plate and cutlery... On the plus side: - The room was clean.

Our hotel has responded to the review
Our hotel has responded to the review

Dear ISTVAN B., Thank you for taking the time to tell us about your experience at the Novotel Suites Paris Vélizy. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We have clearly failed in our duties by offering you a deplorable quality of service. Rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Therefore we credited 5000 points on your fidelity account. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Michael Business - 15/10/2018 AccorHotels certified review
« Forgott something in the room - it was not possible to get it back - bad communication »

Hello, I stayed in your Hotel 01.10 - 05.10 in Room 814. Unfortunately I forgot my electric toothbrush (a quite pricy one) in the room. I checked back 2 times via phone / 1 per E-mail ... with no feedback as promised. In my last call I just got the feedback nothing found ... which can simply not be. I have to stay 1 week every month in Velizy ... will choose for future stays another hotel. Thanks, Michael

Our hotel has responded to the review
Our hotel has responded to the review

Dear MICHAEL N., Thank you for taking the time to tell us about your experience at the Novotel Suites Paris Vélizy. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your electric toothbrush was found and we need your postal address to send it to you. We do apologize for our bad communication on that matter. Please note that this problem was an exception to our normal practices, therefore we credited 2000 points on your fidelity account. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Thomas Business - 21/09/2018 AccorHotels certified review
« Can not recoomend to a friend »

The room did not smell fresh, I did not feel good staying there. The bathroom with the "higher" plastic floor feels like in a caravan! This is dangerous to walk out, cause it was at least 10 cm deep and I hurt my leg.

Our hotel has responded to the review
Our hotel has responded to the review

Dear THOMAS N., Thank you for taking the time to tell us about your experience at the Novotel Suites Paris Vélizy. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel Suites, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We feel very sorry that you hurted your legs to get in the bathroom. We credited 1000 points on your fidelity account. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Anonymous Business - 14/09/2018 AccorHotels certified review

Staff as experience before was very helpful and friendly

Fedor Business - 09/09/2018 AccorHotels certified review
« Fair business stay »

Well located close to Velizy hub. Noise from autoroad and moscitos if windows opened (

C F. Families - 05/09/2018 AccorHotels certified review
« Well located but hard to find »

We booked two rooms, at this hotel, the entrance to the hotel is quite hard to find, the signage could be better as its amongst office building. Parking entrance is a bit tricky for big cars in the underground spaces but can be done with care. We checked into our rooms but one had been smoked in, the reception changed the room straight away. Beds are very comfortable, rooms very clean and the housekeeping excellent during out three night stay. We had booked some years ago on a number of times with various suite hotels and one of the plus points was the suitejox entertainment offering movies etc but this has now gone which is shame. Reception staff very friendly and helpful.

Rachel F. Families - 03/09/2018 AccorHotels certified review
« Wonderful. »

Friendly, professional and relaxed staff. Room immaculate and well equipped. Lovely comfortable beds.

Yousef Families - 03/09/2018 AccorHotels certified review
« very good »

nice staff big room

C H. Families - 31/08/2018 AccorHotels certified review
« Nice hotel but didn't get the rooms we booked »

The only reason I chose this hotel over others in the area was because they offered rooms that could sleep 4. The 2 rooms I booked were supposed to comprise a Double bed, a single bed and a sofa bed in each room. The first 2 rooms we were allocated had a double bed in one room and a double bed and a sofa bed in the other. As this was not what I had booked I returned to Reception. The Receptionist said that she hadn't noticed the children on the booking. She allocated me 2 different rooms, these rooms comprised 1 double bed and 1 sofa bed in each. I pointed out that this was not what we had booked and showed her the booking email. The Receptionist said that those rooms were no longer available due to a technical problem. My French is basic so it was difficult for me to pursue it further with the Receptionist and I don't think she was overly concerned with my dissatisfaction. Ultimately, the only reason we booked this hotel was because of the rooms on offer at time of booking. We were never notified at any time prior to our arrival that the booked rooms would not be available. If we had known that they did not in fact offer the advertised rooms we would have booked elsewhere. The rooms themselves were clean and the breakfast was good but we wouldn't stay here again.

Our hotel has responded to the review
Our hotel has responded to the review

Dear CLAIRE H., Thank you for taking the time to tell us about your experience at the Novotel Suites Paris Vélizy. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We had to close our first three floors following a parasitic attack. The main problem was that rooms for 4 are only on these floors. We tried to informed all our guest before they arrive, but not always succeed to contact them. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Neelam A. B. Business - 29/08/2018 AccorHotels certified review
« Stay ok, But management needs improvement »

I reached Novotel directly from airport. Before reaching Paris I requested for airport pickup. But I was informed by receptionist that there is NO airport pickup facility! I was told they cannot find my booking even after showing an email received from H3… I waited in lobby for half an hour after 14hour long journey. Finally the receptionist created a new booking as they could not find my booking. There is no porteur service to drop luggage to room. The key needs to be reset and room door lock wouldn't open frequently

Our hotel has responded to the review
Our hotel has responded to the review

Dear NEELAM B., Thank you for taking the time to tell us about your experience at the Novotel Suites Paris Vélizy. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel Suites, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Please note that this problem was an exception to our normal practices, therefore we credit 2000 points your AClub account. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Richard Families - 21/08/2018 AccorHotels certified review
« Friendly staff, good sized rooms. »

We had booked a family room, but were told on the day of arrival that the rooms was not available due to technical problems. I asked and it was due to bed bugs shutting down a number of rooms at the hotel!! So we were given two rooms instead at no extra cost, thankfully. The staff were great, I enjoyed the welcome drink, and the rooms were a good size and well equipped.

G. Families - 12/08/2018 AccorHotels certified review
« fair, not so clean »

the hotel was ok. the location is good if you have a car to go to paris. still not satisfied

Our hotel has responded to the review
Our hotel has responded to the review

Monsieur G., Nous vous remercions d’avoir pris le temps de nous écrire à la suite de votre séjour à Novotel Suites Paris Vélizy. Nous sommes désolés que le service et la prestation n’aient pas été à la hauteur de vos attentes, et nous vous prions d’accepter nos plus sincères excuses. Les hôtels Novotel Suites sont désireux de vous offrir la meilleure qualité de service pour vos séjours ; par conséquent, votre avis est très précieux. Nous avons partagé votre avis avec les équipes afin d'améliorer la qualité du nettoyage. La Direction de l’hôtel tient à vous rassurer et vous confirmer que l’événement survenu est un cas isolé. Nous sommes conscients que les désagréments rencontrés ont altéré la qualité de votre séjour. De nouveau, nous vous remercions et espérons regagner votre confiance. Dans l’attente de vous accueillir prochainement, nous vous prions de croire, Monsieur, en l’expression de nos sentiments les meilleurs.

Stephanie D. Families - 11/08/2018 AccorHotels certified review
« Pleasant stay. »

Our stay was very pleasant. We got a very friendly welcome at arrival and staff was friendly and very helpful during our two night stay. We stayed in a nice family room with 1 adult and 2 teenagers. It was perfect for a short stay. Breakfast was satisfying. There is no restaurant but for us that wasn't really a problem. Velizy2 commercial centre is at walking distance. Several restaurants and fast food are available there. Positive also was the tram line 6 and train connexion to Versailles.

Nathalie Families - 07/08/2018 AccorHotels certified review
« Mrs. »

Excellent

Lisa E. Families - 02/08/2018 AccorHotels certified review
« 3 dogs allowed in one room, WONDERFUL! Ground floor room very convenient for disabled guests. A+ »

We enjoyed it so much, we booked to stay again a week later! It's only 20 minutes from Eiffel Tower and Champs-Elysees so very conveniently situated and in a quiet area. Free parking opposite front door is very good. We had a ground floor room making it very convenient for my disability and access plus it was easy to take the dogs for a walk without having to use stairs or a lift. Easier for carrying luggage to the room. This hotel allowed our 3 dogs to stay with us in our room so we kept together as a family. They are clean, quiet, well-behaved and don't mess indoors. There should be a larger selection of ready-meals available in the fridge behind reception because the room conveniently has a microwave.

Vij B. Families - 02/08/2018 AccorHotels certified review
« Nice short stay at Novotel Velizy »

Good experience. Much larger rooms compared to hotels in Paris Centre. Close to public transport. Travelling by taxi from airport to hotel is expensive, unless you use Uber.

Ms.uzel Business - 16/07/2018 AccorHotels certified review
« i could have felt like i was home »

overall: it was good. however, why do not you put body lotion or hair conditioner anymore? what is its reason?

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