Novotel Suites Paris Rueil Malmaison Hotel 4 stars

TripAdvisor rating 4.0/5 200 reviews
Novotel Suites Paris Rueil Malmaison
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Hotel extras

  • Pleasant, comfortable and spacious suites

  • Suites that can be converted into meeting spaces

  • Bar and dining area, offering fresh and prepared dishes

  • Wellness area, free revitalizing massage

  • Close to the La Défense district and the west of Paris

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowed 15.00 EUR
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PM
  • Laundry
  • Boutique Gourmande
Catering
  • Breakfast
  • 1 bar(s)
  • Room service
Leisure and activities
  • Fitness centre
  • Massage
Business services
  • Web Corner on a Mac
  • Copy/print service available

Hotel location

Novotel Suites Paris Rueil Malmaison

17 Rue François Jacob
92500
rueil malmaison
france

Tel: +33147522262

Fax: (+33)1/47522260

Contact email

Check-in from 14h00

Check out up to 12h00

  • Bus :   158 RUEIL MALMAISON

  • LA DEFENSE :   144 RUEIL GARE RER

  • PORTE MAILLOT :   244 RUEIL GARE RER

  • RER :   A RUEIL MALMAISON

  • By plane

    PARIS CDG At 30km / 18.64 miles

  • By plane

    PARIS ORLY At 30km / 18.64 miles

  • By plane

    PARIS ORLY At 30km / 18.64 miles

  • By plane

    ROISSY CDG At 30km / 18.64 miles

  • By car

    AUTOROUTE A10/186 At 1.5km / 0.93 miles

  • By train

    RUEIL MALMAISON At 0.5km / 0.31 miles

GPS :48.889889, 2.174131

Our accommodations

Superior Suite with 1 double bed

  • Max. number of persons: x2
  • Area: From 30
  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Executive Suite with 1 double bed

  • Max. number of persons: x2
  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Superior Suite with queen-size bed and convertible single couch

  • Max. number of persons: x3
  • Area: From 30
  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Family Superior Suite with 1 double bed and 1 single sofa bed

  • Max. number of persons: x4
  • Area: From 30
  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Superior Suite for guests with reduced mobility with 1 double bed

  • Max. number of persons: x2
  • Area: From 30
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Business Desk
  • Bathroom products
  • Bathrobe(...)

Our restaurants and bars

SUITE BAR

Photo non contractuelle / Strictly non binding

Enjoy a selection of cold drinks, fruit juices, wines and aperitifs and take the time to relax with your family or friends in a warm and cozy atmosphere at the Novotel Suites bar.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Our guest reviews for
Novotel Suites Paris Rueil Malmaison

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.3/5

2,361 reviews

tripadvisor tripadvisor

TripAdvisor Rating 4.0/5

200 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2018

Pleasant stay in Rueil

Customer review rating 4.3/5

Stephan Business - 18/04/2019 AccorHotels certified review

Check in and Check out were good. The only thing is, if there is someone in front of you it takes very long time until you are served.

Dear STEPHAN S., We very much appreciate your comments regarding your stay at the Novotel Suites Paris Rueil-Malmaison. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We are sincerely sorry for the waiting time, we working on it. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

did not get invoice - need to ask

Customer review rating 4.3/5

G. Business - 18/04/2019 AccorHotels certified review

nice

Dear KARSTEN DR G., Thank you for taking the time to tell us about your experience at the Novotel Suites Paris Rueil-Malmaison. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Currently we have a technical issue, our IT department working on it. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Overall Experience was great. No complaints

Customer review rating 4.3/5

Martin V. Z. Business - 15/04/2019 AccorHotels certified review

The experience was good. I do not have any compliants

Dear MARTINMR V., We very much appreciate your comments regarding your stay at the Novotel Suites Paris Rueil-Malmaison. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

The staff is friendly and my needs were met.

Customer review rating 4.3/5

Anonymous Business - 15/04/2019 AccorHotels certified review

Overall my stay was pleasant. The cleaning of my room was not thorough. It was straightened up each day but not really cleaned. I also would have appreciated having an iron and board within my room. As a female traveling alone, it did not feel safe going to a room with a closed door to iron a shirt where another person had access to come in and possibly attack me without being seen. If the iron is going to be shared amongst all guests in the hotel it should be in an open space or the door should be removed.

modern

Customer review rating 4.3/5

Brian C. Business - 15/04/2019 AccorHotels certified review

very good

Dear BRIAN C., We very much appreciate your comments regarding your stay at the Novotel Suites Paris Rueil-Malmaison. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

A very pleasant surprise, but DIY needed

Customer review rating 4.3/5

Matt Business - 13/04/2019 AccorHotels certified review

Past reviews said the staff were rude but I found them nearly all to be very friendly. Cindy was always cheerful and helpful. We loved the breakfast. Bits of the hotel are falling off though. Railing in the lift etc.

Business trip in Rueil

Customer review rating 4.3/5

Stephan B. Business - 13/04/2019 AccorHotels certified review

I have always liked the design and layout of Novotel Suites hotels in all cities. Airy, nice soft curves. Same experience in Rueil Malmaison this time. Room a bit noisy (not far from highway). Breakfast area very busy in the morning.

Dear STEPHAN B., We very much appreciate your comments regarding your stay at the Novotel Suites Paris Rueil-Malmaison. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. For the next time we take note for a quiet room. We are sincerely sorry for the "busy moment" during the breakfast. We recomand to the client to come early to avoid the "rush". Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

clean and good sized rooms

Customer review rating 4.3/5

T.a Business - 08/04/2019 AccorHotels certified review

easy to check in, good selection of food for breakfast, clean room good size room, bed and bathroom

M. A., Thank you very much for your comment. We are really pleased to see that you enjoyed your stay especially the comfort of the room. We hope to see you soon, The reception team.
Customer review rating 4.3/5

Anonymous Business - 04/04/2019 AccorHotels certified review

Welcome is there some time a bit casual The management should take care to renovate the hotel as it start to become a bit older in the decoration

Monsieur C., Merci pour votre commentaire ! Nous sommes actuellement en train de mettre en place une rénovation de certaines moquettes de l'établissement. N'hésitez pas à partager directement avec nous vos avis lors de vos prochains séjours. A bientôt, L'équipe de réception.

Good business hotel, but noisy location next to A86 :(

Customer review rating 4.3/5

Charlesdd Business - 29/03/2019 AccorHotels certified review

++ Large rooms, comfortable bed, large tv screen, very welcoming team, Nespresso device in the room - - Noisy location, no body lotion

Dear M. W., Thank you for taking the time to leave us a comment. We are really pleased to see that you liked your room and our team. Don't hesitate to ask if there is any room available on the street side. Regards, The reception team

Great staff & room but a bit overpriced for the sunday (£175)

Customer review rating 4.3/5

Nick H. Friends - 29/03/2019 AccorHotels certified review

It was a flying stop and didn't spend much time in the room except to sleep as I was meeting a friend who was leading a group of students from Canada. This was the reason I stayed in this hotel. The staff were great but I wouldn't choose this hotel again as it was expensive for what it was.

Dear NICHOLAS H., Thank you for taking the time to tell us about your experience at the Novotel Suites Paris Rueil-Malmaison. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel Suites, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. The team appreciate your comment about them. Unfortunately the price is based on demand, the price can be high or low. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Great hotel room very modern

Customer review rating 4.3/5

Richie Business - 27/03/2019 AccorHotels certified review

The experience was great, the room was lovely. I know it was a Novotel Suites but I was a little disappointed there was no main restaurant for an evening meal especially the location of the site, (no close restaurants to go to)

Dear RICHARD A MR R., We very much appreciate your comments regarding your stay at the Novotel Suites Paris Rueil-Malmaison. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. For the lack of restaurant we are at your disposal at the reception to recomand you restaurant or to do a delivery order for you. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,
Customer review rating 4.3/5

Margaret R. Business - 26/03/2019 AccorHotels certified review

Very nice! We were very happy with our stay.

Dear Ms. R., We are really pleased that you enjoyed your stay with us ! We hope to see you soon, Best Regards, The Reception Team

Pleasant and hassle free

Customer review rating 4.3/5

Anonymous Business - 18/03/2019 AccorHotels certified review

Spacious and quiet room & helpful staff

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

Ok except for a terrible reception

Customer review rating 4.3/5

Peter L. Business - 17/03/2019 AccorHotels certified review

I am a platinum card holder who stays for multiple weeks at the same hotel through the year. Unlike when I visit other hotels in the group where I receive an extremely warm welcome typically receiving a welcoming letter from the manager and a small gift I typically get a polite and vaguely friendly reception but far from warm welcome. On this trip, I arrived at 8am early in the morning after flying on an overnight flight; tired and dirty. I was greeted by a young, male receptionist I had never seen before who I assume was a temporary or new hire. I wasn't able to log in to the hotel booking system because he had the wrong password. He tried 3 times without success and then announced. "You are too early so you can't check in until 2 but you can leave your bags " without ever bothering to actually check if any rooms were available. To tired to bother complaining I did so and went to work. When I returned I was given a room with a box of biscuits from the hotel lobby store placed on the rooms table without any explanation. The hotel is well located for my work but the entire experience left me feeling highly disappointed, taken for granted and far from a valued customer of the group.

Dear Mr L. Thank you for taking the time to tell us about your experience at the Novotel Suites Paris Rueil-Malmaison. I am truly Sorry about this experience, As you are a regular customer, we are making our best to welcome you as friendly as we can, this time we messed up, It would be a shame that we're not taking the time to improve ourselves to give you the best, That is why for your next stay we will make you feel home as you are one of our valuable customer, We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Rafaele VIEILLOT

Good

Customer review rating 4.3/5

Anonymous Business - 15/03/2019 AccorHotels certified review

Enjoyed overall. However I find that the person who welcomed me was not very friendly and kind.

Dear MELINDA S., We very much appreciate your comments regarding your stay at the Novotel Suites Paris Rueil-Malmaison. It is always a pleasure to receive positive feedback. I will share your comments with our team. My apologies for your experience at the check-in, We will improve on this point, because unfortunately it is not in this way that you must feel at your arrival, Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rafaele VIEILLOT Leader reception

They never send me the invoice, this time i am still waiting and i will have to call them to get it as always

Customer review rating 4.3/5

Anonymous Business - 14/03/2019 AccorHotels certified review

They never send me the invoice, this time i am still waiting and i will have to call them to get it as always

Dear FERNANDO A., Thank you for taking the time to tell us about your experience at the Novotel Suites Paris Rueil-Malmaison. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel Suites, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. About the invoice issue, please note that our invoice sending system is automatic and the invoice is sent 24 hours after your check-out, Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Rafaele

Lovely as always. Everything you need on a business trip.

Customer review rating 4.3/5

Colin Business - 14/03/2019 AccorHotels certified review

Brief but pleasant. Staff are always friendly, rooms are just right.

Dear Mr S., We very much appreciate your comments regarding your stay at the Novotel Suites Paris Rueil-Malmaison. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rafaele

plastic fake hotel, unclean commons, absolutely expensive

Customer review rating 4.3/5

Erol B. Business - 12/03/2019 AccorHotels certified review

My shower got flooded, and I learned it was the one under fixing. To me this hotel is worth 80 euros, not 170, even in Paris/Rueil. On top, I had to pay breakfast... and the Food-in-Hotel from Monopris is awfully expensive. My multinational employer is paying, but for the first time in my life I'm ashamed to get them to pay for this. The Novotel suite image is very damage to me. Next time I take AirBnB and pay myself a nice dinner. Personnel was nice and doing what they should, but it's not high standard servicing for sure. Pure robbery. Paris pricing is ridiculous.

Dear Mr B., Thank you for taking the time to tell us about your experience at the Novotel Suites Paris Rueil-Malmaison. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel Suites, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We are making our best to give you the best service that we have, We hope our team did their best to make your stay more pleasant, Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Rafaele
Customer review rating 4.3/5

Azad Business - 11/03/2019 AccorHotels certified review

Everything is fine, except one issue. I saw a mouse on the first floor and was very disappointed.

Dear M. H., Thank you for your comment. It was a real pleasure to have you among us for this 2 weeks stay. We are sorry for the incident you mentioned, it was handled by our technician. We hope to see you soon, Regards, The reception team
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