Hotel - Novotel Suites Paris Rueil Malmaison
Novotel Suites Hotel Novotel Suites Hotel

Novotel Suites Paris Rueil Malmaison Hotel

4.0/5 160 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • Fiber optic technology provides the highest possible speed of Internet connection.
    • Internet access via Fiber Optics
  • Private indoor parking
  • Accessibility for people with reduced mobility
    • Suite for people with reduced mobility
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pets allowed 10  EUR
  • 100% non-smoking hotel
  • Air conditioned
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • English
    • Spanish
    • French
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PM
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Ironing room
    • Shoe shine machine
  • Boutique Gourmande

Leisure and activities

  • Fitness centre

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Opening hours : Week 07:00-10:00
    • Opening hours : Week-end 07:00-10:00

Business services

  • Web Corner on a Mac
  • Copy/print service available
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Hotel location

Our suites

  • 101 suites
  • 100% non-smoking hotel
  • 4 suites for people with reduced mobility
  • 31 family suites
  • 4 connecting suites
  • Baby bed
    • 220/240 V AC
    • Data port in room
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • Bathroom doors 32 inches wide
    • Bouquet with TV Canal+ and Canalsat
    • Telephone
    • TV Bouquet beIN Sports
    • Radio in room
    • Opening windows
    • Remote control TV
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Baby bed
    • Microwave in room
    • Internet access via Fiber Optics
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Emergency info in rooms
    • Voicemail
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our suites fittings

Our restaurants and bars

See all our restaurants and bars
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4.3/5 AccorHotels Rating 1,923 reviews

Our guest reviews for Novotel Suites Paris Rueil Malmaison

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 160 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Anonymous Business - 13/07/2018 AccorHotels certified review

Not satisfied with rooms quality, not good value for money ...

V. Families - 11/07/2018 AccorHotels certified review
« not at level of services as expected »

the corridor floor are not clean one of the 3 rooms was really smelling bad the split between the 6 person in the 2 rooms was not as expected The breakfast was not a pleasure. The area is not clean. The presentation of food is not as top as in other 4 stars hotels we use to go.

Dawn Families - 07/07/2018 AccorHotels certified review
« Good location, close to RER »

Their breakfast is good. Location is good. But room service is not ok. Even after cleaning the room, they still didn’t refill the liquid soap, put enough toilet papers or change the towels. We called the front desk to remind them.

Sarah O. Business - 07/07/2018 AccorHotels certified review
« Disappointing »

I was disappointed with the check-in which was slow despite me pre-filling everything online as suggested. The room was dirty and dated, with stains on the furniture. The shower flooded the bathroom due to poor drainage and the selection of food and drinks downstairs was poor. I was expecting it to be a lovely stay so was woefully disappointed.

Andréa Business - 03/07/2018 AccorHotels certified review
« Too warm room »

It was a little bit diferente than I was expecting but is was nice. The room was big but the air conditioning is not so good.

Eric C. Business - 25/06/2018 AccorHotels certified review
« aveareg service , hotel suite rueil start to be dust and poor check out with double invoicing and still not reularised »

The service is a bit very average and standard The lobby is not really clean The entire hotel start to be old and not clean, carpet, furniture in the room On top very poor check out process where the staff of hotel invoice me twice my stay and thius still not regularized despite commitment from hotel manager

Anonymous Business - 25/06/2018 AccorHotels certified review
« Excellent »

This is the second time i'm staying at this hotel. I loved their hospitality and service.It's mostly booked hence if you are planning to stay you need to book the rooms well in advance.

L. P. Business - 24/06/2018 AccorHotels certified review
« Awesome »

Staff is great

Barry W. Business - 15/06/2018 AccorHotels certified review
« Room and hotel ok but service poor »

Used on line check in . Was not checked in when I arrived. Did not know I was a platinum member , so didnt give benefits (i.e drinks voucher) even though I showed card. Noone available to check me out on departure.

Anonymous Business - 10/06/2018 AccorHotels certified review
« ok but too hot »

room (and hotel generally) was too hot. It was hot outside, too - but it did not feel like the air conditioning was effective. And - the fire alarm was set off (falsely) at 06h00 one morning. Overall I did not sleep well at all.

Martin D. Business - 08/06/2018 AccorHotels certified review
« Comfortable »

Service was good, my only negative point is that noise from the main road in the rooms facing out to the rear of the building

Anita N. Business - 30/05/2018 AccorHotels certified review
« The hotel was very convenient for the purpose of the trip but it is not very professional »

I do not think the hotel provides sufficient facilities to warrant the cost

Djalma D. C. Business - 22/05/2018 AccorHotels certified review
« high quality services »

great services, simplicity to welcome guests, easy to check-in and check out, great cleaning and room organization. Missing only better options for food (both in the 24h available offers and in the breakfast).

Scott A. Business - 21/05/2018 AccorHotels certified review
« room was nice, lobby was a mess. »

when i initially arrived, i thought maybe i had entered through the wrong door. i had to check in at a picnic table with papers and such spread out all over the place. there was also a lot of cleaning equipment and other random items stacked around the elevator and hallway. the elevator entry remained cluttered and messy the entire week i was staying. additionally, i set the air conditioning a comfortable temperature for my stay and had it turned really high or off each day when i returned. i would then need to set the temperature back to my preferred setting and have to wait a few hours for it to cool down for me to sleep.

Our hotel has responded to the review
Our hotel has responded to the review

Dear SCOTT a., Thank you for your comment we note your findings and will implement corrective actions you are absolutely right it is not acceptable that you find disorder in our lobby. We regret this bad experience and we offer you our sincere apologies. I see this with the departments concerned very quickly. We hope we have not lost your trust and hope to see you again. Ask me during your next stay. Sincerely, Maryline M

Nadia Business - 21/05/2018 AccorHotels certified review
« The hotel has potential to provide better service »

I had issues twice with my room card, the bedroom wasn’t completely clean, 2 lights were not working and the breakfast could have more options & a quick replacement of “missing food”.

Our hotel has responded to the review
Our hotel has responded to the review

Dear NADIA H., Thank you for your opinion We made correct by our technical service the concern of lamps. Your comment allows us to better satisfy you Regarding the breakfast we remain vigilant on the supply of the buffet. We hope to see you soon :) Sincerely, Maryline M.

Mitesh S. Families - 16/05/2018 AccorHotels certified review
« Excellent!!!! »

Spacious and excellent rooms. Well lit and very clean rooms. Provision of Microwave was very thoughtful. Very close to Malmaison railway station.

Telis E. Business - 12/05/2018 AccorHotels certified review
« Nice and cosy providing all what you need in business trips »

I appreciated the hospitality and the warm atmosphere in the room. The only problem I informed about the personnel was the problem with the water in shower (it was going to the door and I used towel to build a dam so as to be able to step on dry). Apart of that, I am suggesting the room without the slightest hesitation.

Angela Business - 12/05/2018 AccorHotels certified review
« One of my favourite Novotels - its people who make places! »

I have recently stayed in this hotel on several locations. The team are wonderful and the overall vibe of the facility is super upbeat and efficient. There is no restaurant (although breakfast is great!) but the multitude of take away offers is superb. A pleasure to visit and staff are excellent

A G. Families - 03/05/2018 AccorHotels certified review
« Upscale big rooms (suites) in a good location with narrow toilets and bad weekend breakfast service »

A very good hotel only 36 minutes from Paris city center by RER which is 350m/7 minutes from RER station..rooms are good..toilette is present in a very narrow cabin away from shower area which is not convenirnt..AC is not perfect .I had a debate whether my 2 months infant is counted is maximum suite capacity as I was not aware of their strict policy..Please pay nothing for breakfast as it has nothing related to 4 stars category..at first day bakery was not fresh in france? weekend breakfast server is very rude to hotel guests and was very nervous that she couldn't replace finished items 45 minutes ahead of closing time ..she thrown food many times on tables although houskeeping and receptionist helped her..at my checkout I left my food in the hotels fridge and at returning back at night and after I left hotel I recognized that sandwiches and bakery were thrown awya/stolen without notifiyng me or any apology..they should have checked with me what is allowed to be stored so I can take what is against their policy even though I see no policy in opening my food and throwing it away if not eating it ? I can not know..Novotel Barcelona City kept my food without even opening my closed plastic bag..but people at Rueil Malmaison have their policy? Rooms have no view and only shower gel so bring your shampoo and conditioner..Please check transportation strikes before you reserve..

Family - 02/05/2018 TripAdvisor review
« Upscale rooms with Nespresso machines and poor breakfast service »

A very good hotel only 36 minutes from Paris city center by RER which is 350m/7 minutes from RER station..rooms are good..toilette is present in a very narrow cabin away from shower area which is not convenirnt..AC is not perfect .I had a debate whether my 2 months infant is counted is maximum suite capacity as I was not aware of their strict policy..Please pay nothing for breakfast as it has nothing related to 4 stars category..at first day bakery was not fresh in france? weekend breakfast server is very rude to hotel guests and was very nervous that she couldn't replace finished items 45 minutes ahead of closing time ..she thrown food many times on tables although houskeeping and receptionist helped her..at my checkout I left my food in the hotels fridge and at returning back at night and after I left hotel I recognized that sandwiches and bakery were thrown awya/stolen without notifiyng me or any apology..they should have checked with me what is allowed to be stored so I can take what is against their policy even though I see no policy in opening my food and throwing it away if not eating it ? I can not know..Novotel Brcelona City kept my food without even opening my closed plastic bag..but people at Ruel Malmison have their policy? Rooms have no view and only shower gel so bring your shampoo and conditioner..Please check transportation strikes before you reserve..

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