Novotel Suites Paris Rueil Malmaison Hotel 4 stars

TripAdvisor rating 4.0/5 216 reviews
Novotel Suites Paris Rueil Malmaison
See on a map
+ 19 Services
Book this hotel

Room 1

Number of guests
Children's age
Best price guarantee How it works?

Le Club AccorHotels

Free: become a member

When making a booking at this hotel:

  • I earn Status & Rewards points

  • I can use my Rewards points

  • I benefit from advantages

  • I can take advantage of the Members' rate

You have reached the maximum of 6 favourite hotels, please remove one favourite before adding a new one.

Hotel extras

  • Pleasant, comfortable and spacious suites

  • Suites that can be converted into meeting spaces

  • Bar and dining area, offering fresh and prepared dishes

  • Wellness area, free revitalizing massage

  • Close to the La Défense district and the west of Paris

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowed 15.00 EUR
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PM
  • Laundry
  • Boutique Gourmande
Catering
  • Breakfast
  • 1 bar(s)
  • Room service
Leisure and activities
  • Fitness centre
  • Massage
Business services
  • Web Corner on a Mac
  • Copy/print service available

Hotel location

Novotel Suites Paris Rueil Malmaison

17 Rue François Jacob
92500
rueil malmaison
france

Tel: +33147522262

Fax: (+33)1/47522260

Contact email

Check-in from 14h00

Check out up to 12h00

  • Bus :   158 RUEIL MALMAISON

  • LA DEFENSE :   144 RUEIL GARE RER

  • PORTE MAILLOT :   244 RUEIL GARE RER

  • RER :   A RUEIL MALMAISON

  • By plane

    PARIS CDG At 30km / 18.64 miles

  • By plane

    PARIS ORLY At 30km / 18.64 miles

  • By plane

    PARIS ORLY At 30km / 18.64 miles

  • By plane

    ROISSY CDG At 30km / 18.64 miles

  • By car

    AUTOROUTE A10/186 At 1.5km / 0.93 miles

  • By train

    RUEIL MALMAISON At 0.5km / 0.31 miles

GPS :48.889889, 2.174131

Currently, close to our hotel

Paris Vélotour

From 30/06/2019 to 30/06/2019

At 9.1 km

Tour de France

From 06/07/2019 to 28/07/2019

At 9.7 km

Illusions, exhibition

From 06/11/2018 to 25/08/2019

At 10 km

Zazie, Zaziessenciel Tour, concert

From 12/11/2019 to 16/11/2019

At 11 km

Paris Design Week, PDW

From 05/09/2019 to 14/09/2019

At 15 km

Comic Con Paris 2019

From 25/10/2019 to 27/10/2019

At 15 km

Whisky Live Paris

From 05/10/2019 to 07/10/2019

At 15 km

Microbiote, exposition

From 04/12/2018 to 04/08/2019

At 16 km

AQUA: water from top to bottom, exposition

From 20/10/2018 to 18/08/2019

At 18 km

Our accommodations

Superior Suite with 1 double bed

  • Max. number of persons: ‌2
  • Area: From 30
  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Executive Suite with 1 double bed

  • Max. number of persons: ‌2
  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Superior Suite with queen-size bed and convertible single couch

  • Max. number of persons: ‌3
  • Area: From 30
  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Family Superior Suite with 1 double bed and 1 single sofa bed

  • Max. number of persons: ‌4
  • Area: From 30
  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Superior Suite for guests with reduced mobility with 1 double bed

  • Max. number of persons: ‌2
  • Area: From 30
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Business Desk
  • Bathroom products
  • Bathrobe(...)

Our restaurants and bars

SUITE BAR

Photo non contractuelle / Strictly non binding

Enjoy a selection of cold drinks, fruit juices, wines and aperitifs and take the time to relax with your family or friends in a warm and cozy atmosphere at the Novotel Suites bar.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Our guest reviews for
Novotel Suites Paris Rueil Malmaison

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.3/5

2,502 reviews

tripadvisor tripadvisor

TripAdvisor Rating 4.0/5

216 reviews

clean, comfortable and convenient

Customer review rating 4.3/5

David Business - 14/06/2019 AccorHotels certified review

Great convenient place to stay. Pleasant staff, good choices for breakfast, clean room, comfortable bed. All fine for me.

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely,

As always most of the elements of the stay were perfect. The staff attitude and support was exceptional.

Customer review rating 4.3/5

Anonymous Business - 13/06/2019 AccorHotels certified review

As described above the stay was wonderful and I was lucky to have found accomodation. There was one problem that was a real drawback to the overall experience and that was the smell in the room.

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely,

Nice stay

Customer review rating 4.3/5

Adrien Business - 13/06/2019 AccorHotels certified review

Clean stay in a spacious room

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely,

My stay was excellent in all ways.

Customer review rating 4.3/5

Will G. Couples - 12/06/2019 AccorHotels certified review

This hotel was an incredible value. I was not expecting the rooms to be so spacious and nice or for the staff to be so helpful and professional. If I find myself in Paris (or another city with Novotel) I will definitely stay again.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

a good and minimal hotel for business reason stay.

Customer review rating 4.3/5

M. M. Business - 11/06/2019 AccorHotels certified review

I had problem with not having kitchen as I had to be in the room for two months untill getting my apartment. The breakfast must have potato and susage please! the 15EUR price for the breakfast is high I beleive.

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely,

Shabby

Customer review rating 4.3/5

Chris Families - 03/06/2019 AccorHotels certified review

Tired hotel, cracked walls, long overdue a refurbishment. Not chance of breakfast, coach party hordes swarm over the limited space and offering. Don't waste your money. Decent location. Expensive for what it is. Only upside is really nice staff who do their best with a run down hotel.

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely,

Pleasant overall

Customer review rating 4.3/5

Anonymous Families - 03/06/2019 AccorHotels certified review

Apart from room not being ready despite us checking in at 6pm, everything else was great. The staff were very helpful. Onsite secure parking was great. The location is very convenient to get to Paris city center. Nothing to complain about.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

Awful

Customer review rating 4.3/5

Anonymous Business - 28/05/2019 AccorHotels certified review

Room is warm, mosquitoes, bathroom flooded

Dear DANIELSOONPING T., Thank you for taking the time to tell us about your experience at the Novotel Suites Paris Rueil-Malmaison. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel Suites, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Our technical manager made un update on the air conditionning and check bathroom. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,
Customer review rating 4.3/5

Ciaran Business - 24/05/2019 AccorHotels certified review

Stay was good and uneventful !

Dear CIARAN M., We very much appreciate your comments regarding your stay at the Novotel Suites Paris Rueil-Malmaison. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Good hotel but breakfast not great

Customer review rating 4.3/5

Anthony Business - 23/05/2019 AccorHotels certified review

Good room, but little choice at breakfast, very small area crowded, and it takes too long to make eggs! This is not ideal when I have early business meetings. Also, it took 2 phone calls to get my invoice emailed. It shouldn't take any, This was a waste of my time. And no one apologised. To me this is unacceptable. It is 100m from my work so i will probably stay again but if it weren't I wouldn't.

Dear ANTHONY W., Thank you for taking the time to tell us about your experience at the Novotel Suites Paris Rueil-Malmaison. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel Suites, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We have some prblems with th system of invoices but we working on it. It will be solved in few days. We take your feedback about the breakfast and we will try to found a solution. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,
Customer review rating 4.3/5

Anonymous Business - 23/05/2019 AccorHotels certified review

Very helpful staff

Dear WILLIAM HENRY B., We very much appreciate your comments regarding your stay at the Novotel Suites Paris Rueil-Malmaison. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We are always here to help our clients :-) Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Almost perfect

Customer review rating 4.3/5

Gergana Business - 21/05/2019 AccorHotels certified review

The hotel, the staff, the lobby, the breakfast and even the room were very good. My only remark is that the bathroom door could not close.

Dear GERGANA Z., We thank you very much we appreciate your comments regarding your stay at the Novotel Suites Paris Rueil-Malmaison. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We have taken into account your remarks, we will communicate to the service concerned to remedy Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

medium low experience

Customer review rating 4.3/5

Anonymous Business - 18/05/2019 AccorHotels certified review

Hangers missing, towels still uncleansed in the bathroom, nobody to open the breakfast on time. Disappointing as usual in Accor hotels in France (not elsewhere)

Dear MARC MR C., Thank you for taking the time to tell us about your experience at the Novotel Suites Paris Rueil-Malmaison. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel Suites, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We actually working with the housekeepng departement to improve the quality. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Novotel quality in a different format; high quality easy-going!

Customer review rating 4.3/5

Marco Business - 16/05/2019 AccorHotels certified review

First time for me at the Novotel Suites; I was not aware of this place; very close to our Company offices and to the RER station. Not the usual, formal hotel, but very pleasant. Very large rooms, very clean, well isolated from the outside noise, well equipped. Buffet breakfast with many options; just a bit crowdy in the morning.

Dear M. B., Thank you very much for your comment; we are really happy to see to you enjoyed your stay at the Novotel Suites Rueil Malmaison. Next year the breakfast room and buffet will be changed ; we hope you will have the opportunity to see it in the future ! Regards, The reception team

No warm water!

Customer review rating 4.3/5

Anonymous Business - 15/05/2019 AccorHotels certified review

It was terrible - there was no warm water at all in morning. Had to ask what was happening before getting response. No pro-active excuse at all. Not good at all!

Dear ARNOUD W., We had a technical issue due to works from the provider of the water. We have learned about this problem on the same time of all the client of the hotel. Our technical manager have made everything to contact the provider and we have solved the problem during the day. We are really sorry for the inconvenience. Sincerely,

Minimal service from staff - no hot water

Customer review rating 4.3/5

P Business - 15/05/2019 AccorHotels certified review

Check-in was slow and in a non-personal way. Shower in the morning had no hot water, and staff did not really care but referred to a city-wide problem - which was not confirmed when checking with people in other hotels. No rebate offered.

Dear PETER F., We had a technical issue due to works from the provider of the water. We have learned about this problem on the same time of all the client of the hotel. Our technical manager have made everything to contact the provider and we have solved the problem during the day. We are really sorry for the inconvenience. Sincerely,

nice, comfy hotel and employees

Customer review rating 4.3/5

Susan Business - 14/05/2019 AccorHotels certified review

good and quiet location, nice comfy room (one of the best beds I have ever been:-), tasty breakfast, very nice employees. The only thing that was not good was that the room smells of cigarettes smoke

Dear ZUZANA H., We very much appreciate your comments regarding your stay at the Novotel Suites Paris Rueil-Malmaison. It is always a pleasure to receive positive feedback. The staff are happy if only our guest are happy. We prevent the housekeeping departement about the smell of smoke in your room. Normally our hotel is totaly unsmoking but some clients are not respectfull. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Good experience

Customer review rating 4.3/5

Alberto Business - 25/04/2019 AccorHotels certified review

It was good experience but , as areas to improve, please re-inforce the process to send invoices by e-mail. I have not received my invoice

Dear M. A., Thank you for your nice comment. Indeed, it appears that there is a technical issue with the platform sending automatically the invoices; the ITs are working on it. I sent you manually the missing invoices on your email address; I hope you received it. We hope to have the opportunity to host you again, Regards, The reception team
Customer review rating 4.3/5

Stig N. Business - 25/04/2019 AccorHotels certified review

Simple - but nice with small snacks with the drinks :-)

Dear STIG CHRISTIAN N., Thank you for taking the time to tell us about your experience at the Novotel Suites Paris Rueil-Malmaison. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel Suites, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,
Customer review rating 4.3/5

Ska Business - 25/04/2019 AccorHotels certified review

W/c area was smelling of urine. Body wash container was on the floor when I checked in. It was already broken.

Dear SESHU KRISHNA MR A., Thank you for taking the time to tell us about your experience at the Novotel Suites Paris Rueil-Malmaison. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel Suites, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,
Our most recent 20 reviews

In partnership with TripAdvisor

Our other hotels nearby

All our hotels in rueil malmaison